With All Flash, the benefit we have seen is the real estate in the data center has really shrunk by leaps and bounds. We went from having a huge rack full to provide about 10 TBs of storage to using just two shelves to provide 72 TBs of storage with solid state. It saves a lot of power and adds to the IOPS that can be serviced.
Global Manager (Storage) Cloud Managed Services at IT Convergence
It requires less real estate in the data center, saves power, and adds serviceable IOPS.
What is most valuable?
What needs improvement?
I would like to see end-to-end automation that would enable service providers to get the infrastructure with faster provisioning, decommissioning, or even performance analysis; end-to-end includes compute, network, storage and applications.
We are interested in seeing more compatibility with other virtualization platforms, especially with Oracle. That's a vast area. There seems to be two worlds: Oracle is on one side; VMware, NetApp, Cisco and all of them are on the other side. They need to come together to integrate and provide more compatible solutions. We are Oracle service providers for Oracle databases and applications. It’s a niche area and FAS still isn’t there.
What do I think about the stability of the solution?
The ONTAP OS is stable. We have the performance of the SSDs. We have the CPU processing speed, which helps us support 1 million IOPS.
I think we have a couple of options for the ONTAP versions: the 8.3 version and the new 9, which I think just reached general availability. We intend to use the 8.3, which is more stable in our environment for SATA, SAS and hybrid. We will continue to use the same stable ONTAP version for our All Flash.
What do I think about the scalability of the solution?
As I mentioned, scalability with respect to the space is very nice. cDOT gives us the scalability to expand the cluster. So we have a two-node hybrid. We added two more, making it a four-node cluster. We can expand it to eight nodes in a pure SAN cluster.
Buyer's Guide
NetApp AFF
October 2024
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How are customer service and support?
Technical support is nice. It has been working well for us.
Which solution did I use previously and why did I switch?
We have traditionally used SATA disks; then we migrated to SAS, and then to a hybrid which included a flash pool. Now we have embarked on all flash. This journey has been really exciting for us. We have used each of these storage systems to package storage services for our customers.
We were previously using HPE 3PAR. I was not involved in the switch between 3PAR to FAS, and I’m not sure why we switched. When I joined this company, we already started with NetApp.
How was the initial setup?
The initial setup was straightforward. There were no problems. We usually have a professional service engineer in the data center, and we have certified engineers within our organization to work together to design and implement.
What other advice do I have?
It has usually been a unified computing platform with NetApp All Flash; so you get NAS and SAN protocols from the same box.
I would encourage my colleagues to evaluate multiple products, and find the right fit for their use cases.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Service Manager IT at a tech company with 51-200 employees
Performance and density are two important things for us. I am looking forward to the SolidFire integration.
What is most valuable?
All-flash performance and density are two important things for us. In terms of performance, we have a humongous database. Before this solution, we had a lot of performance issues. With this tool, we were able to nail them down to at least 20-30% performance gain. In terms of density, I don't have the numbers, but it is definitely better than the older disk-based solutions.
How has it helped my organization?
The business benefit is the rate. If you have better performance from your critical ERP applications and databases, that's a gain from the cost perspective. We are able to manage our data centers better from the space perspective. Those two pieces are the key benefits.
What needs improvement?
At a recent NetApp conference, I got a lot of good ideas from the sessions where they are trying to bring in a newer AFF. That should be good. I am looking forward to the SolidFire integration. That will give us more benefits.
How are customer service and technical support?
I have not used technical support personally, but we do use technical support on our operational issues. The team is getting pretty good response from them.
Which solution did I use previously and why did I switch?
This is where my organization's innovation comes into the picture. They keep their eye on the market and what's going on. We started that relationship around two years ago and we started ten years ago with NetApp.
We also keep an eye on how we can improve from a data center perspective. We are a big data center provider and we look at how we can make our data center more cost effective.
What was our ROI?
The ROI is good. AFF is definitely pricier than other solutions, but the price gets compensated by performance and the density.
What other advice do I have?
When looking for a vendor, I definitely look the product they are offering. I look at what the change is and how it will make a change for us. I look at the costs and benefits, the ROI, and the operation.
I am not technical, so I cannot give technical advice. However, I am part of the decision-making process at my organization. We are the central hub of providing the whole infrastructure to the company. We do a lot of homework. If we decide that we want to go with this solution and we can prove the ROI to our senior leadership, then that's that. We are then on it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
NetApp AFF
October 2024
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,528 professionals have used our research since 2012.
Systems Analyst at a energy/utilities company with 501-1,000 employees
We use the speed for all of our database. It takes less time to get to the database and to get data back to applications.
What is most valuable?
The best feature is just for databases; the speed that we can use for all of our database, Oracle and SQL. For example, testing with our programmers, testing the systems; as far as the speed of getting to the database, getting their data back to their applications.
How has it helped my organization?
The speed itself means it takes less time trying to run queries.
NetApp for me has been great. We went from about 30 physical servers and some blades, and now we're over 70 virtual servers and everything's on NetApp. Basically, our utility is about 95% NetApp for storage. There's maybe 5% that are actually outside of that. NetApp has been great.
What needs improvement?
We're using it with VMware; being able to do some mirroring to our DR site. The biggest thing I'd like to see would be the ability to break the mirror and stand up the DR site as a production site; see if there's a way to do that almost seamlessly. That would be a big thing to be able to do: if you lose your main site, stand up your secondary site and the customer has no idea.
What do I think about the stability of the solution?
We've had zero stability issues. We've had a disk go bad and the customer doesn't even know it. That's the best part about it.
What do I think about the scalability of the solution?
I don’t think we’ve had any scalability issues with it. I think it's great because every time they want more storage or a bigger size, it's easy enough to give them. Growing disk space is great with flash.
How are customer service and technical support?
We haven’t needed to use technical support.
Which solution did I use previously and why did I switch?
We were not using a different solution beforehand. We had been using physical servers for all of our SQL and Oracle.
Testing with some of our programmers, there were some issues with speed compared to physical servers, physical disks. When we did the testing, the older physical servers were actually faster than some of our virtual. We had to do some testing with that and we determined that by going to the flash, we’d get rid of that latency, that issue of slowness.
How was the initial setup?
Initial setup is a little bit complex, but we use a guy who pretty much builds all of our NetApp for us.
Which other solutions did I evaluate?
Before choosing AFF, we looked around a little bit, thought about some Cisco gear, but decided we just wanted to go with NetApp from talking with a couple of other utilities that we know, that work with us. They were using NetApp, so we just gravitated towards it.
In general, when I choose a vendor, the criteria that are important to me are stability, for one; longevity in the business already; and then, of course, word of mouth from other customers. How they treat their customers, how good are they at getting back to you. There’s nothing like having a fire and wanting your vendor to be there on the spot to fix it. Other than that, that's probably the biggest thing.
What other advice do I have?
Start with planning and whatever you think you need, double it. That's the word of mouth; that’s what most everybody says. We bought 20 TBs of flash to start, thinking that's all we would need, and in less than a year, we already reached 14 TBs.
Once you go to it, you don't go back. Once everybody gets their speed, they don't ever want to lose that. The nice thing about flash is that it protects the poorly written code. That's our favorite thing to tell the programmers.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director of Network Operations at Vornado
It provides sub-millisecond latency, especially with SQL and Exchange.
How has it helped my organization?
We switched over from an EMC array that didn't have dedupe. Now with the AFF model, we were able to do compression and deduplication across the board. I think it's like a 4-to-1 compression rate.
For example, we did probably about 20 TB of space and in the EMC side, it was about, I would say 70 TB but we're not even finished yet.
Learn about the benefits of NVMe, NVME-oF and SCM. Read New Frontiers in Solid-State Storage.
What is most valuable?
One of the things that we like is the sub-millisecond latency that we find, especially with SQL and Exchange. Everything's working faster than it did on our previous unit.
What needs improvement?
I would like to see them improve the GUI. It's not really AFF; it's across the board. The GUI is a little antiquated in my opinion. Looking at the other GUIs like the HP, which we've used, and also the Unisphere for EMC, they look a little bit snappier. The NetApp GUI looks a little old.
Also, the way you create storage, where you have to create a volume and then a LUN underneath it is kind of, in my opinion, a waste of time. If it could just do it in one shot, that would be easier.
What do I think about the stability of the solution?
We haven't had any stability issues, but we've only had the product for about two or three months. It's stable; so far, so good.
Learn about the benefits of NVMe, NVME-oF and SCM. Read New Frontiers in Solid-State Storage.
Which solution did I use previously and why did I switch?
We recently moved from EMC to NetApp. We were pretty much running out of space on our current infrastructure for storage and we knew that we needed something else.
How was the initial setup?
Initial setup was straightforward, but it was because we used professional services, to have somebody come in and let us drive as they guided us. The console is pretty basic, but the professional services answered all of our questions, which made it easier for us.
Which other solutions did I evaluate?
We did a bake-off with HP, NetApp and EMC, and picked the NetApp solution.
Pricing was a pretty big reason we chose NetApp, but it wasn't up-front pricing; it was pricing across the four or five years that we were going to keep the unit. We also chose them because of the amount of IOPS sent and the sub-millisecond latency requirement we had given them for performance metrics. Also, we were able to just add discs rather than add controllers, which we had to do with the HP and the EMC.
Generally, when we choose a vendor, we pretty much always go with Gartner because if we have the service, why not use it? NetApp is always up there, along with the other ones that I mentioned. That helped out a lot, along with the sales reps, of course. The technical team for both sides and the things that other customers say about it.
What other advice do I have?
Definitely use professional services, because there are a lot of moving parts and they can guide you through the best practices. If you are going to do it, give your current performance metrics to NetApp or whoever else, so that they can see how much storage you're using, how much it would be if it went through the dedupe scenarios and also what your response time should be at the end of everything.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal Systems Engineer at a insurance company with 1,001-5,000 employees
We use it for Citrix XenApp profiles. It's fast and stable.
Valuable Features
I liked the performance; it's fast. We use it for Citrix XenApp profiles and we would always have issues in the past from spinning disk with lagging profiles. They'd be slow to log in, which impacted end users. Since we've been using the FAS solution, it's been zero down time, very good response, no issues whatsoever.
Improvements to My Organization
We live on the US east coast and when we have snow storms, a lot of users work remotely and that's when it impacts, as profiles get used very heavily. When you have three or four thousand users all logging in at nine o'clock in the morning, trying to pull down profiles because nobody's coming into the office and our company never closes, on spinning disk, the impact is very high. On flash, you don't see it, it doesn't even blink; cannot even tell.
Room for Improvement
Where I see room for improvement is their technical support.
Stability Issues
Stability is the same as the spinning disk solutions. NetApp solutions, in general, I think are very stable. I don't have any issues with them.
Scalability Issues
I haven't had to scale the AFF, in particular, so I would assume it would be the same as the spinning disk solutions, where we've been able to scale to multi-node clusters.
Customer Service and Technical Support
With NetApp's technical support, when you get the right person, you have a good response. Sometimes, it's a little hard to get to the right person. We have a support account manager, so he helps negotiate that a little bit, or facilitate that. I think NetApp support still has some work to do. Once you get the right person, you usually get the answers you need, but sometimes it's hard to get to the right person.
Initial Setup
Installation was fairly simple.
Other Solutions Considered
Before choosing this product, I didn't evaluate other solutions, actually. We already had this use case, in particular, running on a NetApp filer. It kind of was a natural progression to move it to a flash filer.
Other Advice
I think that you need to evaluate your use case and do a proof of concept, testing on multiple platforms, and see what works best for you.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Administrator at a energy/utilities company with 501-1,000 employees
Upgrading from spinning disk increased the overall speed of our production servers
Pros and Cons
- "AFF works well for VMware storage."
- "AFF could introduce different subscriptions on the platform."
What is our primary use case?
AFF is our complete storage solution. We use it for SIP shares and VMware volumes.
How has it helped my organization?
Upgrading from spinning disk to AFF increased the overall speed of our production servers. AFF helped us simplify our infrastructure and improve the performance of our business-critical applications. The administration has become more straightforward. We were on an old version of ONTAP. Now that we are completely updated, it's even easier on the latest version.
What is most valuable?
AFF works well for VMware storage.
What needs improvement?
AFF could introduce different subscriptions on the platform.
For how long have I used the solution?
I have used AFF for three or four years.
What do I think about the stability of the solution?
AFF is stable. I don't have to touch it unless I want to.
What do I think about the scalability of the solution?
AFF is scalable. The ability to add shelves makes things easier.
How are customer service and support?
I rate NetApp support 10 out of 10. I've never had a complaint.
How would you rate customer service and support?
Positive
What was our ROI?
We've seen a significant performance increase. Upgrading from the A300 to the A400 was a noticeable difference.
What other advice do I have?
I rate NetApp AFF 10 out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solutions Consultant at a financial services firm with 5,001-10,000 employees
A robust scale-out platform with useful features like SnapMirror and SnapVault
Pros and Cons
- "I like some basic features like Snapshot, FlexClone, and advanced features such as SnapMirror, and SnapVault. They also recently enhanced the market with Cloud Volumes ONTAP. I think that NetApp is a very good product."
- "It would be better if they just improved the performance of the system."
How has it helped my organization?
I think NetApps improved our organization in customer experience and system management. It gives the customer options when they move their system to the cloud. I think the cloud solution from NetApp is very good for customers when they have a plan to use cloud services.
What is most valuable?
I like some basic features like Snapshot, FlexClone, and advanced features such as SnapMirror, and SnapVault. They also recently enhanced the market with Cloud Volumes ONTAP. I think that NetApp is a very good product.
What needs improvement?
It would be better if they just improved the performance of the system.
For how long have I used the solution?
I have been using NetApp AFF (All Flash FAS) for more than three years.
What do I think about the stability of the solution?
NetApp AFF (All Flash FAS) is very stable.
What do I think about the scalability of the solution?
NetApp AFF (All Flash FAS) is very scalable. I think the scalability of NetApp is the best because they have a custom solution, and it can scale well.
How are customer service and technical support?
NetApp technical support is very professional and good.
How was the initial setup?
The initial setup isn't really completed. It's easy.
Which other solutions did I evaluate?
NetApp is a good choice because it's not only for a normal application, but it can also integrate with Nvidia for AI solutions.
What other advice do I have?
I would tell potential users that NetApp is one of the best primary storage systems with many good features. I think it's a good choice for storage services.
On a scale from one to ten, I would give NetApp AFF (All Flash FAS) a nine.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at a wholesaler/distributor with 201-500 employees
Extremely stable and can scale but the pricing is not the best
Pros and Cons
- "Technical support has been okay."
- "During the initial setup, you need to know what you are doing."
What is our primary use case?
I primarily use the solution for asically all my main data for all my ESXi hosts.
What is most valuable?
The product suffices and works.
The product is scalable.
The stability has been very good over the years.
Technical support has been okay.
What needs improvement?
This particular solution is coming up at its end of life.
During the initial setup, you need to know what you are doing. There's a learning curve. There are simpler options available.
For how long have I used the solution?
I have been using the solution for seven years, although I am in the process of switching off of it right now.
What do I think about the stability of the solution?
The stability and performance over the years have been good. In the seven years I've had it, it has totally crashed twice on me. The stability is pretty damn good. You have to admit that.
What do I think about the scalability of the solution?
The scalability is okay. You can scale it if you need to.
Currently, we have 70 users on it.
How are customer service and technical support?
Their tech support is okay. When I have issues like what I had, I usually just reach right out to my sales rep and they direct me in the right direction.
Which solution did I use previously and why did I switch?
I just switched over to Pure, so my flash storage is more than adequate now.
However, previous to this solution, we did not use a different product.
How was the initial setup?
In terms of the initial setup, you need to know what you're doing with it. That's another reason why I'm going over to Pure. It's much simpler.
What's my experience with pricing, setup cost, and licensing?
I'm not impressed with their pricing.
What other advice do I have?
I'm just a customer and an end-user.
I've got kind of a unique situation happening right now. I've got a NetApp DS2250 that's starting to fail - or started to fail about four months ago. I ordered the Pure Storage, and I got it in, cutting all the in-between stuff out. I was waiting for some 10 Gig switches to come in from Cisco, however, with a chip shortage, everything has been delayed. I'm still not getting those in until September. Pure Storage is not actually up and running. I'm limping along with my NetApp right now.
My advice to those considering the solution is to know what you are doing before you get started.
I'd rate the solution at a seven out of ten. I don't like the pricing and you do need to know what you are doing to use the product effectively, however, the stability is excellent.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: October 2024
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