NetApp AFF - All Flash Reviews

With the AFF, we can run VMs with databases now. That was one of the big features with the AFF, we needed the speed for databases. By moving them over, we can put VMDKs housing databases on there and use them on the VMware infrastructure now.

Learn about the benefits of NVMe, NVME-oF and SCM. Read New Frontiers in Solid-State Storage.

The AFF we have, we use the in-line compression. The in-line dedupe, and the compaction saves us a lot of space because most of our AFFs house VMware VMDK files. We got a lot of compression, a lot of efficiency out of the dedupe because a lot of the VMware are similar with the OS, VMDKs, etc. It makes it really compact. You can put a lot of stuff in a little space.

That's a hard question to answer off the top of my head. I'd have to go through and evaluate everything. Right now, it fits our needs. I'd have to evaluate what else I'd like to see, I guess.

While not for AFF specifically, for clusters in general, it would be nice to be able to have volumes everywhere. For example, now you have volumes tied to a node tied to an HA pair. It would be much better if you had it more like the way they do Metro Clusters, where they have a switch, and the storage is all attached to a switch. Then, they have a volume owned by something and have it should be able to move around to anywhere based on ownership of a volume, as opposed to between HA pairs. That would be a good improvement in their infrastructure.

The NetApp AFF itself, the FAS's, they're stable. They're in a cluster mode, they're HA, so we fail them over, we have upgraded fail back. We've never had an outage due to NetApp in the 12 years that I've been there.

Learn about the benefits of NVMe, NVME-oF and SCM. Read New Frontiers in Solid-State Storage.

Scalability, it's like anything else. The ability now to take out and add shelves, pull out shelves from the middle of an array if you want, to upgrade them, to pull heads out, and put new heads in as a non-forklift upgrade. All that functionality and scalability is one of the things that makes NetApp really good for our environment.

We use tech support for everything. Since it's a cluster, something that's not specific AFF, it's just nodes in the cluster. But we use support all the time.

Tech support is like everything else. It's hit or miss. It depends on who you get and what the subject matter is. We had a Support Account Manager (SAM) at one point too and, when we had the SAM, it was a lot easier to work with their support through the SAM. We've dropped the SAM stuff.

Sometimes it's difficult to escalate correctly and get the right people involved. It's not been as bad as it was before we had the Support Account Manager (SAM) though. Our SE helps a lot as well. It's pretty good support. We just had a support call yesterday with him and the guy we got was knowledgeable about what our problem was, so it worked out pretty well.

We've been a NetApp customer for 10 to 12 years now. We use their non-flash stuff a lot. We use hybrid flash, and after that, hybrid arrays. All Flash was the next logical move. Our next move is going to be the object storage, as well to spin off some of that data, the snapshots, on to object storage, because they've got flex groups.

I was involved and it was seamless. We had a two-node star cluster with AFAs on them. NetApp did the install. A few years ago, we used to do our installs ourselves, as a company. Then we started using NetApp installation services to do them. They did the install. They inserted it seamlessly into our cluster. It came up, we had the arrays, and we could create aggregates on it, pretty much right after they got them installed.

We're using NetApp now as our hybrid storage. We have VMs on there. They wanted to put databases on the VMs. We said, "Well, we don't have the speed to put your databases on there. If you want to stay on the NFS structure with NetApp, the next logical solution is just to put you on All Flash, so we just throw some of those in the cluster and do a motion of your volumes over."

For All Flash, we have a SAN infrastructure and a NAS infrastructure. We use the EMC for the SAN infrastructure, for the block. NetApp is the only NAS we have. There's not much else we can look at besides Isilon. Isilon just isn't fast enough. It's slower than what we had them on at the beginning. NetApp was really the only logical choice for that particular environment if we wanted to use NAS.

The primary use case for our All Flash FAS (AFF) system is pretty much VMware and its servers. It's just for file storage right now, for NFS, for the VMware stuff. We're investigating using it for other things. It's also used as a Zerto, a web application depository for some of the Zerto replication for the VMware stuff.

We use it for our mission critical stuff right now, as our VM infrastructure.

The most important criteria, when selecting a vendor to work with is functionality. I look at the functionality of the systems, what they provide us, what the features are, and where they're going, and what we need. Then, after that, I'll look at support. Of course, my company wants to look at market share and similar thing to it, but I look at the those things last. I look at the functionality first.

I give it a nine out of 10 because nothing's perfect. It works really well for what we want to do with it. It may not work well for other people. But in my experience, nine is where I would put it. It's functional, it's expandable, no forklift upgrades, and no disruptive upgrades, even for the OS or for the hardware itself. The flexibility of moving things around. All of its features, including its SnapMirror functionalities, make it really good for our environment.

All the features and their flexibility is where I would give it the bigger rating. What would make it a 10 out 10 is better support.

Regarding advice, it's the same advice you give to everybody. Evaluate what your criteria are, then look at NetApp. If you're looking for NAS, even for block, NetApp to me is mid-to-high level block. If you're looking for certain things in block, something else might be better, as opposed to FAS. You can look at NetApp for their other products. Look at NetApp for their file system for; FAS, look at their block stuff. Look at their stuff because all their stuff is available for use, it's just that the FAS itself is not suitable for everything, but they have other stuff that is.

The most valuable features are the performance, speed, and that it is easy to manage. The most important one is performance. We use it for SQL, Oracle and SAP.

It makes the applications faster for production. There are no complaints from users about slowness. Performance is the main benefit of the All-Flash FAS.

It has made us more efficient, because we are an oil and gas company. Most of our applications depend on Oracle, SAP, or SQL, where it needs good performance. We have 24/7 operation. We cannot stop for any reason, because we need to produce oil, always.

There is room for improvement with the price. I’d like the price to go down.

At a recent NetApp conference, I attended a lab for Data ONTAP 9. I don't know everything about it. I need to spend some time to go through it; to see what they can improve.

Other than that, I don't have anything in mind.

It's very stable; no issues. We have had it installed for the last 12 months, and there have been no issues up until now.

We have already decided to buy more of them. I think, by end of this year or the beginning of next year, we will release the order for this.

About 90% of our data center is sitting on NetApp, either All Flash, 8080 or something else. VMware is also sitting on NetApp. That’s also good; no scalability issues.

Technical support is very good. But we are also very good; we have solid knowledge of NetApp. I have been using NetApp for the last 12 years.

We previously used HPE, but that was a long time ago. Since we moved from HPE to NetApp, we’ve only been working with FAS.

Initial setup was straightforward. Installation is easy, but we spent a long time proving it's good; convincing our users, which are application developers or DBAs, to move to this one. But the initial setup is piece of cake.

As a storage admin, I just need to install my storage. I don't want someone to call me back and say, “Oh, there is an issue.” Right now, we don't have complaints from users. That means less stress, which is fantastic.

The interface is pretty good. It’s really easy to use.

The most important criteria for me when selecting a vendor to work with are stability; how much they improve the technology; service; and support. All of these together are very important.

For me it’s important that my flash system is a part of the NetApp storage system. It’s just an extension of it. My guys can use the same comments, the same tools, the same application integration as they did before. The VDI migration for example, my VDI guy doesn’t change anything. That’s a really good offer for us because then all the tools we can reuse all the integration. It’s just another disk wipe that’s there and that, for me, is the most important reason.

Flash is, for us, a default for databases, VDI, and VMware. We still have some other disks which we bought two years ago, so we migrate step by step. The VDI was the nicest to start with because their benefits were the highest as we got unpredicted workloads for the VDI’s and that is very well handled by the flash.

First, when you think of flash, everybody says that it’s faster, but that’s not the main reason. Of course it’s all related to it, but for example, with the VDI, we were very pleased with our previous disk system which also aligned with flash rules. But I was not pleased that my guys were spending a lot of time in managing their VDI’s, taking care of it, that they don't do the same thing at the same moment. When they were deploying, it was by 10, for example, not 300 at a time. They did that at night instead of during the day because they were generating a lot of iron on the disk system and the performance were going down.

Honestly, we were very pleased with the average speed in the past. But it’s now consistent. The performance is consistent and that’s much more important than it being faster.

They did a very good job already now with 8.3. If we also compare 8.2. to 8.3, there are a lot of performance improvements already there.

It needs to be cheaper, as we want more but can't afford it.

We've used it since April or May.

In general with NetApp AFF, especially from version 8.1, it’s very stable, and with 8.2 I even can say that it will never die. That’s, for us as a hospital, very important because we’re always on, we don’t have maintenance windows, we don’t have time for big changes as we’re always on the fly, so updating for us is beyond us.

That’s not a problem. It scales enormously well. We have more than six petabytes today. We have a lot of 8000’s in different guides with MetroCluster, and then because we’re already clustered from 2000’s, there’s 7-Mode systems that we now are migrating to the cluster.

We always have tickets that takes longer than you expect, but I don’t see a difference with other companies. Sometimes it works very fast and then all is good and some of the issues take a little bit long for us. And also what I find very important is your critical tickets, are they handled perfectly?

We tested another solution, but it didn't integrate well.

We're very knowledgable with NetApp, is the initial setup was very straightforward. If you're anew customer, the whole system comes complete pre-configured, so that's very, very simple. If you buy the pieces separately, then you have to configure it yourself, and if you're not knowledgable with NetApp, it's going to take some time to complete.

We do it in-house. We do it completely by ourselves because we like to do this. Also it’s important because we really want to understand it very well. How the system works in general and by doing the set up by yourselves it gives you already the knowledge of all traffic.

Go with flash. We not have more free time because we can just press a button and deploy three of 500 VDI's at once. We don't have to invest in high-performance disks because we use flash.

We have a workload class that requires better performance. 

The tool has lowered latency. 

In the current atmosphere, private cloud is improving. NetApp AFF needs to provide flexibility in terms of hardware and capital expense. 

I have been working with the product since 2017. 

NetApp AFF does a good job in terms of support. 

The product's deployment is straightforward. 

The tool's ROI is primarily on the performance workload. We have seen ROI with the tool's use. 

You need to be careful with the licensing since it can become expensive 

We evaluated Dell, Hitachi and Pure. 

NetApp AFF has improved efficiency and sustainability. It has simplified our infrastructure and reduced the costs for staffing and equipment. 

The product has doubled performance. 

We also have Dell Storage. 

I rate the product a nine out of ten. 

We primarily use the solution for SQL server-based applications.

The last customer I worked with wanted to improve the performance of SQL responses. They were having issues with multiple SQL statements taking time. Although it's not just a hardware-only solution, they had to do both, which meant replacing their previous hardware and, at the same time, improving their queries. That combination was most important for the customer.

Since I know NetApp's systems, staying with NetApp was one of the best features. For example, Flash is the solution for latency. It reduces latency. The SQL server benefits from all-flash storage, and NetApp is among the most responsive.

I actually did major projects where we used NetApp storage for some government agencies, and we were able to keep the storage where the government or the customer is able to own the storage while using AWS as their computing. That part was helpful to the customer.

The improvement I would like to see is not just about NetApp. Rather, it's about improving the hardware itself in terms of its lifecycle. How long is it going to stay as responsive, for example. Their rates have improved; however, there is still room to improve.

I'd like to see them continue with scalability and have the ability to scale more. Hopefully, it gets more compact than it actually is for the scale that we're looking for. 

When it comes to the cloud, they might need to improve in terms of making it clear why someone would use a NetApp solution over cloud-made storage. That part either needs to have improved technology or improved visibility to the customer. Why should I use that instead of something that seems to be less expensive? They need to explain that more than simply saying ROI is good and the TCO is good. People need a little bit more. It's not easy in this space for people to choose a product. When you go online, you want to have a simple way to choose.

I've been using the solution for about five years.

The solution is stable. It's reliable. 

The scalability is good with NetApp. It's fine for most people. There would be some places where it would be difficult, whatever you do.

We tend to work with environments based on petabytes. 

I like NetApp support. They're very consistent. It's not only the NetApp hardware that you get support with. It's also within that area where NetApp's hardware is, and even software is involved in a total solution with third parties. NetApp's support cares about the total solution and is willing to help.

There are always issues of who should be the right person to address items. Sometimes there's making sure that whoever owns this error is the person you're working with. It takes someone with experience from the customer perspective to know that it will be better if you work with NetApp on that level. That being said, sometimes it can get difficult.

Positive

I did previously use another storage solution.

I have been using NetApp for more than 20 years, and I know NetApp's technologies and support. There is reliability that there is going to be a continuation of technology, and so those are reasons why I continue to choose the solution.

The initial setup process is okay. If you are experienced, it is fine. 

While it's not easy, with the instructions they have, it's straightforward. It just takes some level of expertise or experience in NetApp solutions to be able to do it.

NetApp AFF optimized our customers' costs - or at least, the customer believes so. I didn't do a first-time TCO or ROI.

The pricing of the solution could be improved to better favor the customer. 

Since we've implemented NetApp AFF our clients have not been affected by ransomware attacks. My customer is not in that position, as they would be on-prem and unconnected.

We do use other NetApp services, mostly around volumes and cloud solutions. I have not had any hands-on experience with object storage yet.

I'd rate the solution an eight out of ten. 

We are in the process of moving to AWS and we are using this solution to help move all of our data to the cloud, using the tiering and other functionality.

We have approximately fifty AFF clusters spread across three locations.

We plan to use this solution for artificial intelligence and machine-learning applications, but we are still in the PoC right now. It is something that my team is working on.

Our DR and backup are done using SnapMirror.

This solution has helped simplify our IT operations. We can easily move data from on-premises to the cloud, or from one cloud to another cloud. NetApp SnapShots and SnapMirror are also helpful.

The thin provisioning has allowed us to add new applications without having to purchase additional storage. We are shrinking the data with functions like deduplication and giving almost two hundred percent. It is very helpful.

This solution has allowed us to move very large amounts of data without affecting IT operations. We have moved four petabytes to the cloud. We have moved data from on-premises to the cloud, and also between clouds. It is easy to do. For example, if you want DR or a backup in a second location, then you just use SnapShot. If you have a database that you want to have available in more than one location then you can synchronize them easily. We are very happy with these features.

Our application response time has been improved since implementing this solution. The AFF cluster is awesome. Our response time is now below two milliseconds, whereas it used to be four or five milliseconds. This is very useful. 

The costs of our data center have definitely been reduced by using this solution. The power consumption and space, obviously, because this solution is very small, have been reduced.

We have been using this solution to automatically tier cold data to the cloud. I would not say that it has affected our TCO.

This solution has not changed our position in terms of worrying about storage as a limiting factor.

The most valuable features of this solution are the deduplication and the ability to move data to different clouds. We have been using Cloud Sync and Cloud Volumes, and we have moved four petabytes using Cloud Sync.

It would be very useful if we could do the NFS to CIFS file transfer, but it is not supported at this time.

We are finding limitations when it comes to moving data to AWS.

We have been using this solution for ten years.

The stability of this solution is fine. We have not experienced any downtime or any issues.

Scalability is something that we are spending time on, but it is an internal issue related to seeking financial approval. The scalability of the solution is not a technical issue.

The technical support for this solution has always been number one. There is no doubt that they are getting more responsive and more technical.

We performed a PoC using Cloud Volumes and Cloud Sync, and we were happy with the time, durability, and availability.

The initial setup of this solution is straightforward.

We can install this solution ourselves.

We have seen ROI from this solution.

We evaluated a solution by EMC, but we found they their filesystem was not as robust. That is the reason that we chose NetApp.

We are really happy customers and this is a solution that I can recommend.

I would rate this solution a nine out of ten.

The primary use case that we have for NetApp's All Flash FAS is for on-premise storage that we've used for presenting LANs, NFS, and SIF shares for servers for analytics and ESX data storage.

NetApp AFF has improved our organization through the use of clusters. Previously we had migrated from Dell EMC and we had a lot of difficulties moving data around. Now, if we need to move it to any slower storage, we can move it with just a vault move within the cluster. Even moving data between clusters is extremely simple using SnapMirror. The mobility options for data in All Flash FAS have been awesome. 

AFF has given us the ability to explore different technology initiatives because of the flexibility that it has, being able to fit it in like a puzzle piece to different products. For example, any other solutions that we've looked at, a lot of times those vendors have integration directly into NetApp, which we haven't found with other storage providers and so it's extremely helpful to have that tie-in.

This solution has also helped us to improve performance. We have hybrid arrays as well so that we can have things that are on slower storage. For the times that we need extremely fast storage, we can put it on AFF and we can use V-vaults if we need to to have different tiers and automatically put things where they need to be. It's really helped us to nail down performance problems when we need it to put them in places to fix them by just having the extreme performance.

Total cost to ownership has definitely dropped because with deduplication compression and compaction always on, we're able to fit a whole lot more in a smaller amount of space and still provide more performance than we had before. Our total cost per gigabyte ends up being less by going to All Flash.

Some of the most valuable features of All Flash are the speed, integration with vCenter, being able to clone VMs instantly, and the ability to move data around quickly.

The user experience with AFF is much like others of NetApp's products: fantastic. It's extremely familiar. It's very intuitive. We can find all of the features that we're looking for through the GUI. The CLI is tap complete so that if we aren't exactly sure what the syntax is for a command, we can just tap-complete it which makes it a lot easier than having to look up every single thing that we're trying to do and the way to do it.

Our use case for AFF with the public cloud is that it allows us burst ability so that when we need additional capacity and speed instantly, especially if we need more and we haven't bought new nodes yet, it allows us to burst into the cloud quickly. 

The setup and provisioning of enterprise apps depend a lot on the automation, which has had really fantastic integration, just for being able to use things like WFA for provisioning. It has sped things up with the extra software that NetApp provides to be able to speed things along.

NetApp's always got their eye on new features and new use cases for things before we even get to them. It's been pretty amazing that they'll come out with new features, and we haven't even been thinking that this is a way that we might be able to use this in the future. I've been really excited about some of their other products, like SnapCenter, which is fantastic. We are also interested in the single pane of glass to be able to do snapshots and backups for anything in our environment, as long as it involves NetApp.

As for AFF itself, I don't have any suggestions of what I would be excited to see. I think that adding the support for the rest of APIs to AFF would be super handy. I think it's something that we've been waiting for for a while which would be fantastic.

Stability's fantastic. In the past, I've seen problems with ONTAP where we'd hit bugs and things. Since NetApp has changed their development schedule to every six months with a lot more scrutiny on their code, and a lot more checking of their code before they include it, we've hit far fewer bugs. We've also had extremely stable systems with solid performance.

The scalability's fantastic. Many times we have had to add capacity which included the compute power and the storage. We've just added HA pairs to the cluster and it's extremely easy to migrate over to those. You can just do vault moves to get over to the new nodes and then evict the old nodes from the cluster. The fact that you can scale up to 24 nodes gives you a great deal of scalability possibility.

Their tech support is fantastic. NetApp is amazing with getting you through difficult problems. When you call into global support there's somebody that answers the phone quickly and they're extremely helpful. We have other NetApp resources like our sales SEs and people that help us out. There's always somebody there to point you in the right direction and help you to get the solutions to the problems you need.

There has been an amazing improvement on ROI due to racks base and power usage going to AFFs, like A700S's being so small and so efficient, take up way less space per terabyte which is a great improvement there. 

I give AFF a ten out of ten because there are amazing features on it. It's extremely fast, it's extremely usable, and the support's fantastic. 

I would advise someone considering AFF as a possibility for storage, I would tell them to look at all the features, positives and negatives of all the other storage vendors. In the past year, I've done an evaluation of a lot of different storage vendors and their features. The cost-effectiveness of their products and NetApp have come far ahead of all the others and so don't just buy into somebody from NetApp telling you these are all the great things about it. If you research all of the other companies and all of their offerings, I have no doubt that you'll decide that NetApp is the top provider. From the speed of their product to their flexibility to move into the cloud to their awesome support.

We have a range of customers, from manufacturing to oil & gas, in Malaysia. We have been using NetApp for quite some time, but now performance is a big issue for our customers, along with other challenges for them, so they are opting to go to All Flash.

NetApp is doing a good job of delivering to and satisfying customers. All Flash cloud technology has helped them a lot.

We try to provide a value-added proposition to customers, as a partner to NetApp. Most of them have been dealing with us for quite some time, five to ten years. They've been using a traditional base of NetApps and some other products. We have transitioned some of our customers from other companies' products to NetApp.

It provides our customers with a secure, fast, and always reliable solution. It also definitely affects the ability of our clients' IT departments to support new business initiatives because things become simplified for them, easier to deploy and to get off the ground faster. It gives them more flexibility to scale in the future.

In terms of it helping to improve performance of enterprise applications, data analytics, and VMs, I have one customer that is running SAP on NetApp. The performance improved about 40 to 45 percent. That was a great improvement for the IT infrastructure services team.

The most valuable features are the low latency and high-performance. Some of our customers are dealing with seismic data from the oil & gas industry, so they need data extracted and transported to the application faster. That's one reason we bring in All Flash.

We'd like to see improvement in the time to retrieve from the cloud, whether it's on-prem to cloud and whether it's public or private cloud. That's the most important thing we need.

We don't have many issues related to the appliance itself. In terms of the OS, we do have some hiccups here and there. Our support team and the technical support from NetApp are able to handle that.

At this point in time, a few customers are looking at scaling it. Since NetApp provides vast scalability, whether they scale up or scale out, it gives them better flexibility.

Technical support is good. We have not had to involve them much. Most of the first-level and second-level cases are handled by us because we have a range of certified engineers. Only if it's really a critical issue that urgently needs an expert to dive in, then we will engage them NetApp support.

We have customers who are not NetApp customers. We teach them what the capabilities and challenges are. Our main goal is to comply with and meet our customers' challenges. If NetApp really fits their needs, we move on from there. In a case where we need to transition the whole infrastructure from a different storage brand to NetApp, we'll do that.

If the customer is an existing user, it's easier for us to convince them. If they're a non-NetApp user, it takes time because we have to do proofs of concept to justify it to them. If they agree technically, then the commercial conversation starts. Normally, the commercial conversion does not take that long, because the technical team has agreed to the solution.

The initial setup is straightforward. It is GUI-assisted. There are a lot of step-by-step guides, which are easy for certified engineers to follow. That makes things simple and we are able to make a good impression on our customers.

We are an integrator and a consultant for our clients.

For some of our customers, within one-and-a-half years, they get a return on investment. One year after the deployment, the customer will either scale up or scale out. That will give the customer's site a better footprint.

First thing first, I would advise you to gather the exact requirements and challenges. Try to blend those requirements with the NetApp solution, or part of the product, that suits you. Doing so will create a better engagement in the discussion. Otherwise, it could be very difficult to say that NetApp is the best product for the use case.

It takes less than half a day to set up and provision enterprise applications using the solution.

So far we have not connected any of our customers to public clouds. We have some challenges in Malaysia where some of the data, especially from the banks but also from the government and oil & gas, can't go out of the country. So we are not able to do that. In those cases, usually our customers will engage a managed services provider locally in Malaysia.

I give this solution a seven out of ten. There's still a long way to go and there are a lot of new start-up companies that also provide all-flash and hybrid. For some of our customers' applications, the new solutions are better.