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it_user266880 - PeerSpot reviewer
Senior System Administrator at a government with 501-1,000 employees
Vendor
Kernel support for laptop features need to be updated, but it offers true processor power at low energy cost.

What is most valuable?

  • Battery backup
  • True processor power at low energy cost
  • Expansion possibilities
  • Low noise emission

How has it helped my organization?

We like it mostly for being able to use BSD compiled software inside it. It is flexible, fast, powerful and full of features, such as an easy proxy filter, and clustering along with an easy and well developed web based interface.

What needs improvement?

Kernel support for laptop features, USB/Firewire ethernet cards, and specially built in WLAN cards. If the WLAN functions work properly, pfSense makes a perfect "repeater" or controlled and robust accessed point with built in QoS and firewall. Wider support for 3G and 4G USB cards as backup networks would be nice too. It was impossible to get some USB stuff to work.

For how long have I used the solution?

We've used it for two years, with an HP Elitebooks 8350 for battery backup.

Buyer's Guide
Netgate pfSense
January 2025
Learn what your peers think about Netgate pfSense. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

I got terrible kernel crashes on HP laptops while trying to setup WLAN, but it worked better on Fujitsu ones.

What do I think about the scalability of the solution?

It has worked as expected so far.

How are customer service and support?

Customer Service:

I have never needed it.

Technical Support:

I have never used it.

Which solution did I use previously and why did I switch?

We have mostly used Cisco products. Their products feels like we are back in the stoneage when compared to pfSense. We switched as we needed more power (as traffic, bandwidth and user accounts grew). pfSense was one good clear substitute, and Cisco is too expensive if you want real throughput power, and it was too hard to administrate when we compared it with pfSense. also, anyone can learn pfSense pretty fast because of the intuitive web interface), and there is never trouble with invalid licenses. The features like IPS (snort/suricata) are well developed and can be used for free or at a small cost for extra security. The most valuable of all though, is that we could recycle old hardware to make our perfect firewalls, reducing the hardware cost.

How was the initial setup?

It was easy.

What about the implementation team?

We implemented these ourselves.

What's my experience with pricing, setup cost, and licensing?

It's hard to say. The setup goes pretty fast and, once you know the hardware to be used, it will work, so there was no significant amount of time there. The laptops used in this project were already recycled and had enough power for us to make a cluster and be happy with them, so it pretty much only cost us the price of some 3G modems and some USB network interfaces. Maybe not more than 200 Euros per machine.

Which other solutions did I evaluate?

We evaluated IPCop and m0n0wall. We took a vote on our team and pfSense won the deal.

What other advice do I have?

If you are unsure, do a labtest before you implement it. If you are still stuck on the traditional "stoneage" products, you may get amazing results.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user299496 - PeerSpot reviewer
it_user299496Cloud Engineer at a tech services company with 1,001-5,000 employees
Consultant

Long time pfSense user here... to counter on your comment about Laptop support, it's not meant to be ran on Laptops, hence the lack of features you were looking for concerning the laptops you had it installed on. Throw it on a NUC, Server, Atom, a Desktop or even a VM and it's going to be perfect. Pushing two servers at work with dual - dual 10G Chelsio cards. (2 10G ports for WAN and 2 10G ports for LAN in LACP each).

See all 2 comments
CEO at netison
Real User
Reliable, easy to use, and allows us to deploy OpenVPN clients
Pros and Cons
  • "My technicians find the pfSense's web interface very useful. It is very easy to use. pfSense is very reliable and stable. We like the OpenVPN clients that can be deployed using pfSense very much."
  • "I'd like to find something in pfSense that is more specific to URL filtering. We have customers who would like to filter their web traffic. They would like to be able to say to their employees, "You can surf the web, but you cannot get access to Facebook or other social media," or "You can surf the web, but you're not allowed to gamble or watch porn on the web." My technicians say that doing this kind of stuff with pfSense nowadays is not easy. They can implement some filters using IP addresses but not by using the names of the domains and categories. So, we are not able to exclude some categories from the allowed traffic, such as porn, gambling, etc. To do that, we have to use another product and another web filter that uses DNS. I know that there are some third-party products that could work with pfSense, but I'd like the native pfSense solution to do that."

What is our primary use case?

We are an MSP. We have some customers who have on-prem networks, and they want to have their networks protected by a firewall. They are quite small customers with 10 to 50 users. We use pfSense in order to protect our customers' network, to make some network automation, and especially to make VPNs to some remote branches to enable remote users to get access to the enterprise network.

It is deployed on a private cloud and on-prem.

What is most valuable?

My technicians find the pfSense's web interface very useful. It is very easy to use. 

pfSense is very reliable and stable. We like the OpenVPN clients that can be deployed using pfSense very much.

What needs improvement?

I'd like to find something in pfSense that is more specific to URL filtering. We have customers who would like to filter their web traffic. They would like to be able to say to their employees, "You can surf the web, but you cannot get access to Facebook or other social media," or "You can surf the web, but you're not allowed to gamble or watch porn on the web." My technicians say that doing this kind of stuff with pfSense nowadays is not easy. They can implement some filters using IP addresses but not by using the names of the domains and categories. So, we are not able to exclude some categories from the allowed traffic, such as porn, gambling, etc. To do that, we have to use another product and another web filter that uses DNS. I know that there are some third-party products that could work with pfSense, but I'd like the native pfSense solution to do that.

For how long have I used the solution?

I have been using this solution for five years.

What other advice do I have?

I would rate pfSense a nine out of 10. It is a very good product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Netgate pfSense
January 2025
Learn what your peers think about Netgate pfSense. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
IT Manager at a marketing services firm with 1,001-5,000 employees
Real User
Easy to use, simple configuration, and stable
Pros and Cons
  • "The solution is very easy to use and configure."

    What is our primary use case?

    We are using pfSense as a personal firewall for our systems and network protection.

    What is most valuable?

    The solution is very easy to use and configure.

    For how long have I used the solution?

    I have been using pfSense for approximately five years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    I am only using the solution for personal use and have not tried to scale it.

    How are customer service and technical support?

    I have not been in contact with the technical support because everything has been easy with the solution and there is clear documentation available.

    Which solution did I use previously and why did I switch?

    I have used other firewalls, such as Cisco and Netgate.

    How was the initial setup?

    The initial setup is very simple and the configuration is user-friendly. It took me one day for the whole process.

    What about the implementation team?

    I did the implementation of pfSense myself. The solution does not require much maintenance, we require sometimes to reboot the system.

    What's my experience with pricing, setup cost, and licensing?

    I am using the community version of the solution and it is priced well. There is a cost of learning how to use the solution, if it was free it would be better.

    What other advice do I have?

    A good firewall has to be easy to install, configure, use, and fit the use case. This solution for my usage is very good.

    I would recommend this solution to others.

    I rate pfSense a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1423032 - PeerSpot reviewer
    CTO, Software Architect, founder at a tech services company with 11-50 employees
    Real User
    Flexible with a straightforward setup and great plugins
    Pros and Cons
    • "The initial setup is straightforward."
    • "If you want to take advantage of all of the solution's options, you need to have a bit of a technical background. It's not for a layperson."

    What is our primary use case?

    We primarily use the solution for security. It's a firewall.

    What is most valuable?

    The solution is an excellent open-source product. It has a big community around it as well. Out of those few points, you'll come up to a situation whereby you can avoid the vendor lock-in. Since there is a big community, you can count on reliability. There are lots of installations and lots of people who understand how everything works. 

    The solution offers excellent flexibility. You can either install pfSense just on a machine, on your local PC, or you can buy an appliance. You can even buy your own hardware and install it on your own. Of course, if you choose that route, you need to have a technical expert on your team. For us, as a software company, that's not a problem.

    There are plugins you can add to the product if you want even more useability. You can even add more security functionality.

    The initial setup is straightforward.

    What needs improvement?

    We did have a strange issue with an update at one point, however, that was resolved quickly.

    If you want to take advantage of all of the solution's options, you need to have a bit of a technical background. It's not for a layperson.

    You do get a good solution for free. However, the trade-off is you need to be technical to really take advantage of it.

    The installation could potentially be faster.

    For how long have I used the solution?

    I haven't been using the solution for very long at this point. It may be somewhere around three to five months. It hasn't been long.

    What do I think about the stability of the solution?

    The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's excellent.

    What do I think about the scalability of the solution?

    The scalability is excellent. We don't have any issues as far as that is concerned.

    Which solution did I use previously and why did I switch?

    Prior to pfSense, we used Cisco.

    How was the initial setup?

    The implementation is not complex. It's very straightforward to initiate. A company should have no problems with the process.

    What's my experience with pricing, setup cost, and licensing?

    As an open-source solution, it is free to use as you see fit.

    Which other solutions did I evaluate?

    I didn't evaluate the solution against other more expensive commercial tools.

    What other advice do I have?

    We are just customers and end-users.

    The solution is an open-source platform. We are a software company and we like open-source. Lots of people say open-source means that you need to install it on your own. They will see that as a limitation, however, we see that as the other way around. 

    I'd recommend the solution to other organizations and users. It's open-source, it's flexible, and has a strong community. You can use it in many different ways, either in a small installation, laptop, PC, or on a machine, or you can buy an appliance or you can even buy your own hardware and configure it in a different way. The software as such is free and you have a lot of options as to how you want to use it.

    I'd rate the solution at a ten out of ten. It's been very good for us

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Head of information Techenology at a real estate/law firm with 201-500 employees
    Real User
    Secure protection, superior for small business, and support helpful
    Pros and Cons
    • "I have found the most valuable features to be antivirus and malware protection."
    • "This solution is good for small businesses but it is not as stable as other competitors such as Fortinet."

    What is our primary use case?

    We use the solution for blocking websites, banking, and malware.

    What is most valuable?

    I have found the most valuable features to be antivirus and malware protection.

    For how long have I used the solution?

    I have been using the solution for approximately four months.

    What do I think about the stability of the solution?

    This solution is good for small businesses but it is not as stable as other competitors such as Fortinet.

    What do I think about the scalability of the solution?

    We currently have approximately 45 people using the solution.

    How are customer service and technical support?

    The support is good when comparing to other solutions.

    Which solution did I use previously and why did I switch?

    We have used FortiGate in the past and they tend to be more stable, but lacking in other areas.

    How was the initial setup?

    The installation was not too complicated. We did have some issues with the port forwarding,  some of the server application were not getting through the firewall but we managed to get it to work.

    What about the implementation team?

    The whole network deployment took approximately three days.

    What's my experience with pricing, setup cost, and licensing?

    We are using the open-source version which is free. We are testing the solution to see if we are going to go to the enterprise version which requires a license and is not free.

    What other advice do I have?

    For those who want to implement this solution I would advise it is great for a small enterprise, it is best to get started without having any harm getting to their networks.

    I rate pfSense an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1750056 - PeerSpot reviewer
    Information Technology at a transportation company with 51-200 employees
    Real User
    Reasonably priced and easy to understand with a straightforward setup
    Pros and Cons
    • "Some of the terminologies were more familiar to me than it was when I first encountered Cisco."
    • "It's just not listed as FIPS compliant for where we're at now in government, which is an issue."

    What is our primary use case?

    I primarily install and test the solution. I'm not an expert in the solution; I mainly put them in place.

    What is most valuable?

    The pricing is good.

    I have a good understanding of the underlying firewall which I find to be easy to use and comprehend. Some of the terminologies were more familiar to me than they were when I first encountered Cisco.

    The initial setup is pretty easy.

    The solution has been stable. 

    From what I can tell, the solution can scale. 

    What needs improvement?

    I can't speak to if there are missing features. I'm not that familiar with it. 

    The critical issue there for us was the lack of FIPs compliance, however, I don't know if that's something that they would consider adjusting for.

    What do I think about the stability of the solution?

    The product is stable. There are no issues with bugs and glitches. It doesn't crash or freeze. It's reliable. 

    What do I think about the scalability of the solution?

    While it's my understanding that scaling wouldn't be a problem, I myself have never actually tried to do so. Therefore, I can't speak from personal experience. 

    How are customer service and support?

    I've never dealt with technical support before. I can't speak to how helpful or responsive they are in terms of answering support-related queries. 

    Which solution did I use previously and why did I switch?

    I also have an understanding Cisco, which is a bit harder to understand. This product is more straightforward. 

    How was the initial setup?

    In terms of the initial setup, pfSense seems pretty easy. I'd say it's been a few years since we played with it and I don't really remember too much about it other than using it and thinking it was okay. It's just not listed as FIPS compliant for where we're at now in government, which is an issue. 

    What's my experience with pricing, setup cost, and licensing?

    The solution doesn't come at a high cost. That makes it a very attractive option.

    What other advice do I have?

    I'd rate the solution at an eight out of ten. I've been pretty satisfied with the product overall.

    We are a customer and an end-user. We don't have any business relationship with the solution.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    IT Manager at a marketing services firm with 1,001-5,000 employees
    Real User
    Stable, fair price, and user-friendly with a very nice web interface
    Pros and Cons
    • "It has a very nice web interface, and it is very simple to use. The way policies are working is also good."
    • "I have been using WireGuard VPN because it is a lot faster and more secure than an open VPN. However, in the latest version of pfSense, they have removed this feature, which is one of the main features that I need. They should include this feature."

    What is most valuable?

    It has a very nice web interface, and it is very simple to use. The way policies are working is also good.

    What needs improvement?

    I have been using WireGuard VPN because it is a lot faster and more secure than an open VPN. However, in the latest version of pfSense, they have removed this feature, which is one of the main features that I need. They should include this feature.

    For how long have I used the solution?

    I have been using this solution for probably ten years. As the head of IT, I have used pfSense for the French infrastructure for around ten years.

    What do I think about the stability of the solution?

    It is working fine for me. I never had any problem with this firewall.

    How are customer service and technical support?

    I never had to contact their support because everything has been working fine.

    Which solution did I use previously and why did I switch?

    I have a lot of experience with pfSense but not much with OPNsense. Both OPNsense and pfSense are very easy, but pfSense is a bit more friendly. pfSense is simple to use with a nice web interface. OPNsense is more tricky.

    OPNsense has the remote access functionality, which is the main functionality that I need. OPNsense is very easy to set up and very easy to manage. It is also very fast.

    How was the initial setup?

    Its initial setup is very easy. 

    What about the implementation team?

    In France, we have less than five engineers. That's why we try to do everything by ourselves. We chose pfSense because it is user-friendly.

    What's my experience with pricing, setup cost, and licensing?

    Its price is pretty fair.

    What other advice do I have?

    If you don't need WireGuard VPN, pfSense is better because it is easier to use than OPNsense. It is a very good platform. Its web administration interface has been working fine.

    I would rate pfSense an eight out of ten. A couple of months ago, I would have rated it a ten out of ten because of the WireGuard VPN feature.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Owner at artesistemas.net
    Real User
    An open source firewall solution with a useful encryption feature
    Pros and Cons
    • "I like the connectivity to the open VPN. It's very smooth."
    • "They can improve the dynamic of the input of IPs from outside."

    What is our primary use case?

    I was working for a firm that has 70 employees. They are mostly working from home, so I needed a very well-structured VPN for remote working. We put it on Supermicro, and it worked fine, and it was above their needs.

    What is most valuable?

    I like the connectivity to the open VPN. It's very smooth. All the encryption in the open VPN is very good. The structure of the pfSense software works out very well. The PF work cuts and the snorts and whatever we put on the console for spyware and attack prevention seem to work very nicely. 

    What needs improvement?

    They can improve the dynamic of the input of IPs from outside. Determining the IPs that are outside would be another way to identifying potential threats. We can treat it or identify and then block it or determine the rules to work with that IPs from the outside and inside the network. 

    For how long have I used the solution?

    I have been using pfSense for the past three years. 

    Which solution did I use previously and why did I switch?

    Back in the day, I was using Fortinet, and it was very tricky to get it working without spending more money. pfSense is exactly what we paid for, and it's still working very well. We've been working with it for two or three years, and it's a very good solution, and I didn't have to spend any more money on it.

    Cisco VSL and Fortinet are tricky when it comes to improving the firewall rules or creating rules above older rules. In pfSense, it's very logical. It's simple.

    How was the initial setup?

    The initial setup is very linear and very smooth.

    What other advice do I have?

    On a scale from one to ten, I would give pfSense a nine.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
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    Download our free Netgate pfSense Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2025
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