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it_user461160 - PeerSpot reviewer
Gérant chez
Vendor
Easy backup restore, independent platform not linked to a commercial vendor.

What is most valuable?

We use the open source version and we chose the hardware platform.

For pfSense the valuable features are:

  • High availability
  • VPN (openVPN)
  • Easy administration
  • Extensibility (by modules)
  • Easy backup/restore, independent platform not linked to a commercial vendor

For how long have I used the solution?

We have been using the solution since version 2.1, which was three years ago.

What do I think about the stability of the solution?

We did not encounter any issues with stability.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability. It depends on the hardware, not the software.

Buyer's Guide
Netgate pfSense
August 2024
Learn what your peers think about Netgate pfSense. Get advice and tips from experienced pros sharing their opinions. Updated: August 2024.
801,394 professionals have used our research since 2012.

How are customer service and support?

I can't say. We provide our own support to our customers, as we are Linux, FreeBSD and IP specialists.

Which solution did I use previously and why did I switch?

We used Watchguard and Endian, but pfSense is the most complete for layer 3 firewalls. We split the roles. We use pfSense only for the layer 3 and other products for proxy and reverse proxy (Diladele, Nginx) so we are not dependent of a constructor and easily update each part.

How was the initial setup?

Setup is easy and done in a few steps.

What's my experience with pricing, setup cost, and licensing?

You pay only the support and the price depends on the hardware not the functionalities.

What other advice do I have?

The pfSense product is very powerful in layer 3 but you must add some products to match a viable commercial product which generally has all the functions integrated in one hardware system (proxy, antivirus, etc.).

For us pfSense is better for layer 3. We use MailCleaner for the mail relay, and Diladele for the web proxy. We like to split the functionalities for security reasons.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user485088 - PeerSpot reviewer
Infrastructure Manager at a engineering company with 501-1,000 employees
Vendor
Easy to deploy and easy to use, traffic graphics are excellent.
Pros and Cons
  • "Easy to deploy and easy to use."
  • "Easy to deploy and easy to use."
  • "Perhaps the documentation is not clear and because it is supported in the community there is no basic documentation."
  • "​Perhaps the documentation is not clear and because it is supported in the community there is no basic documentation."

How has it helped my organization?

Use it to filter traffic and restrict browsing by profiles, use ACLs with Squid.
When using the load balancing functionality the performance is excellent, the best I could have 3 operators at the time.

What is most valuable?

Among the most valuable features I have found in PFsense are: Easy to deploy and easy to use, traffic graphics are excellent and tools that can be included as squid, snort, squidguard, ntop, pfblogNG, support wonderfully the purpose of generating PFsense.

What needs improvement?

Easy to deploy and easy to use, although the support of the community in the forums is excellent and there is always a solution

What do I think about the stability of the solution?

No, in fact I have one more than 4 years ago in production and it works perfect

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Customer Service:

8

Technical Support:

8

Which solution did I use previously and why did I switch?

Fortinet, TMG Microsoft, SonicWall, scalability, cost

How was the initial setup?

After istalar pfsense the initial configuration is simple, and works without problems

What about the implementation team?

The implementation was internally, clear before in production were made several laboratories

What was our ROI?

The power to use old hardware allows an exceptional ROI the investment is little just a few network cards

Which other solutions did I evaluate?

Of course, the tools he knew and those that are offered in the local market including FORTINET and SONICWALL

What other advice do I have?

It is worth to enter the world of PFsense is rewarding to belong to an open-minded community that does not hesitate to share their experiences and knowledge

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer963351 - PeerSpot reviewer
reviewer963351IT Manager & Sr. Application Programmer with 11-50 employees
Real User

Good info. How do you think PFsense compares to Fortinet or sonicwall? Personally I found certain competitors a little more cumbersome.

Buyer's Guide
Netgate pfSense
August 2024
Learn what your peers think about Netgate pfSense. Get advice and tips from experienced pros sharing their opinions. Updated: August 2024.
801,394 professionals have used our research since 2012.
PeerSpot user
Senior Technology Consultant Cosmocall/Microsoft at a tech services company
Consultant
There aren't any deployment issues unless there are some complex configurations.

What is most valuable?

  • Port routing policies
  • Load balancing
  • Clustering

How has it helped my organization?

We've been able to get call center traffic optimisation over multiple WAN and Point2Point Connections with a failover policy. The call center has different types of traffic (VoIP, Internet, Stream etc.) and every kind of traffic has its own policy. For example VoIP needs to be have high availability & a priority to maintain a non-stop custom service, while that of internet traffic can be lowered in priority and even cut when some WANs are unavailable to prioritize VoIP. I think that having this kind of complex configuration & tunning with a robust open solution, is a good value.

For how long have I used the solution?

  • v0.x for three years
  • v1.x for two years
  • v2.x for three years

What was my experience with deployment of the solution?

There have been no deployment issues since v0.x.

What do I think about the stability of the solution?

Yes, sometimes there are issues if there are some complex configurations. When working with load balancing ADSL modems, I've noticed that pfSense "fools" the modem and it becomes unresponsive until it is restarted. This issue doesn't affect pfSense, but it is the root cause of a hung ADSL modem.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

I've never used them.

Technical Support:

I've never used them.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

The initial setup is easy. This is because the pfSense setup is like a Windows installation (wizards, choose option, click next etc.) unlike some others.

What about the implementation team?

We implemented it in-house.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sans emploi at a pharma/biotech company with 51-200 employees
Real User
Simple no-cost solution
Pros and Cons
  • "pfSense allows us to spread the hours of connection and do the filtering on the pfSense site."
  • "The integration could be improved."

How has it helped my organization?

pfSense allows us to spread the hours of connection and do the filtering on the pfSense site.

What is most valuable?

The most valuable feature of this solution is its simplicity.

What needs improvement?

The integration could be improved.

For how long have I used the solution?

I have been using this solution for more than ten years.

What do I think about the stability of the solution?

This is a very stable solution.

What do I think about the scalability of the solution?

This solution is scalable.

How was the initial setup?

The initial setup was easy and took about 50 minutes. 

What's my experience with pricing, setup cost, and licensing?

This is a no-cost solution.

What other advice do I have?

I would rate this solution as eight out of ten because it's a central solution.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Infrastructure Analyst at TranspoTech Equipamentos
Real User
Good security features
Pros and Cons
  • "I like pfSense's security features."
  • "The integration of pfSense with EPS and EDS could be better. Also, it should be easier to get reports on how many users are connecting simultaneously and how sections connect in real-time."

What is our primary use case?

I use pfSense for OpenVPN and DNS. 

What is most valuable?

I like pfSense's security features. 

What needs improvement?

The integration of pfSense with EPS and EDS could be better. Also, it should be easier to get reports on how many users are connecting simultaneously and how sections connect in real-time.

For how long have I used the solution?

I've been using pfSense for about 10 years.

What do I think about the stability of the solution?

PfSense is stable.

What do I think about the scalability of the solution?

PfSense is scalable.

How was the initial setup?

It's easy to set up pfSense. But it generally takes two or three days, depending on the environment.

What other advice do I have?

Eight out of 10

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vice President - Engineering & Delivery at a tech services company with 51-200 employees
Real User
Useful customization, highly scalable, and plenty of features
Pros and Cons
  • "The solution has good customization abilities and plenty of features."
  • "In an upcoming release, the reporting could be more user-friendly. For example, the reporting in graphs and charts for the host can be cumbersome."

What is our primary use case?

We are a small business and we use pfSense as our interface for the WAN. We use it for a Firewall and to ensure that all devices are operating. It provides our basic network routing needs, reporting on usage, such as IDS, and for managing individuals on network devices for controlling bandwidth and destinations.

How has it helped my organization?

Our security in our organization was previously provided by our ISP and since we have been using pfSense it has provided me more abilities to manage my network in a secure way. We have much better controls and security.

What is most valuable?

The solution has good customization abilities and plenty of features.

What needs improvement?

As an IT leader, it would be a benefit to have a mobile application to have certain features, such as mobile application notifications when a new device is added, or the ability to turn off or on firewall policies. Having these simple features would be very convenient and reduce the need to have to log into the console. I can use a web browser on my phone to access the pfSense site but I would prefer to have an application where I can toggle things, such as the policies. Some simple features within a mobile application would be valuable to me. I have evaluated other solutions and have determined this feature does not currently exist. However, Untangle has an application but it was not enough to compel me to change at this point.

In an upcoming release, the reporting could be more user-friendly. For example, the reporting in graphs and charts for the host can be cumbersome.

For how long have I used the solution?

I have been using pfSense for approximately five years.

What do I think about the stability of the solution?

The stability of the solution is very good. My only complaint is when there is a power outage pfSense requires a manual reset.

What do I think about the scalability of the solution?

The scalability of this solution is perfect.

I am the administrator of the solution and the rest of my organization are end-users.

How are customer service and technical support?

I have not needed to contact technical support. I have not had any problems with pfSense.

How was the initial setup?

The initial setup was straightforward. The whole process took approximately eight hours and one hour of that was in front of the computer using the keyboard.

What about the implementation team?

We did the implementation of the solution ourselves.

Which other solutions did I evaluate?

I have evaluated Untangle.

What other advice do I have?

My advice to the IT manager is to do your research, and make sure that pfSense meets your needs. If you are not technical enough, then looking at other solutions. pfSenseis needs a bit more tech-savvy IT manager to manage it. It is a very important business tool for me.

I rate pfSense an eight out of ten.

I rated pfSense an eight because it did everything I wanted it to do which makes it an awesome solution but not a ten because of a few minor shortcomings. However, I recognize it is open-source and it is not going to have everything.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Owner at Networks srl
Real User
A firewall or router computer software distribution solution with a useful VPN feature
Pros and Cons
  • "I especially like the VPN part. It works like a charm."
  • "I tried pfSense, and it has a big issue with file system consistency, and this is what drove me to OPNsense. The file system stability is quite a big issue for us. We have a lot of outages related to power issues, and OPNsense is much more stable on this side."

What is our primary use case?

I tested it for firewall, networks, and network stability and as a VPN access point.

What is most valuable?

I especially like the VPN part. It works like a charm.

What needs improvement?

I tried pfSense, and it has a big issue with file system consistency, and this is what drove me to OPNsense. The file system stability is quite a big issue for us. We have a lot of outages related to power issues, and OPNsense is much more stable on this side.

I would like it to be more stable on the file system part. It also has an issue with the ARP publishing, but it's common to BSD, and some providers experience issues with Layer 2 connectivity.

For how long have I used the solution?

I tested pfSense for six months, but it had quite a lot of networking issues related to latency and ARP publishing. So, I immediately switched to OPNsense.

What do I think about the stability of the solution?

I'd like to see its stability improved. I know the BSD Kernel is more capable than what pfSense provides at this time.

What do I think about the scalability of the solution?

It's scalable. It implements specific protocols for scalability.

How was the initial setup?

The initial setup is straightforward. It took me about ten to 15 minutes to install it and maybe half an hour for configuration.

What about the implementation team?

I implemented this solution.

What other advice do I have?

I would recommend this solution if there are no power issues. It's stable and performs well, even on older hardware.

On a scale from one to ten, I would give pfSense a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
CEO at a tech services company with 1-10 employees
Real User
A free firewall and router that is entirely managed via web interface
Pros and Cons
  • "The VPN is my favorite feature."
  • "The main problem with pfSense is that we have to use proxy solutions."

What is our primary use case?

We have solutions from 10 to 5,000 users. One person alone can manage the firewall.

What is most valuable?

The VPN is my favorite feature. pfSense is very easy to use. The interface and configuration capabilities are great.

What needs improvement?

The main problem with pfSense is that we have to use proxy solutions. They don't have features like Layer 7 filtration. We can't filter based on applications. For this reason, we need to work with solutions from Cisco like OpenAPPID that help pfSense understand similar applications. For example, if I have to block WhatsApp, I need to use a third-party solution like OpenAPPID to help it understand what WhatsApp is. This capability is not native to pfSense, so I have to use another solution, like an add-on. I think that the proxy is the main problem with pfSense.

pfSense doesn't implement SD-WAN solutions. Competitors have this feature. If pfSense began doing this, it would be a big improvement.

What do I think about the stability of the solution?

Stability is great. That's a strong point.

What do I think about the scalability of the solution?

Scalability-wise, it's great. Often, we need to research and assess the size of an appliance in order to understand what kind of environment the firewall is going to protect. From here, we have the possibility to do an upgrade depending on the type of model.

There is the option to have a firewall that is entry-level or a firewall that supports a huge internet service provider. We have many solutions that we can apply to our customer's environments, but first, we need to do these assessments in order to help us choose the right appliance. One appliance simply can't be upgraded to cover this entire spectrum of needs or the size of demand. This is why we must perform these special assessments.

How was the initial setup?

Although it's not quite pre-configured, it is ready to use, straight away. It's so easy to put it to work. We had to do some configurations, mainly related to security issues. Configuring rules for monitoring had to be done, but otherwise, it's ready to go, out of the box.

Only one person is required to deploy this solution. 

What's my experience with pricing, setup cost, and licensing?

pfSense is a free solution.

What other advice do I have?

Before deciding to go with this solution, make sure to evaluate the features to ensure that pfSense will cover your needs. pfSense is very strong in some areas, but it has some difficulty in others. It's a good solution, but it all depends on what you expect from the firewall. 

If you need the firewall to implement security in your network, then pfSense is better than the competition in terms of price. It will cover all of your basic needs for far less money than similar products that cost five to ten times more money.

Overall, on a scale from one to ten, I would give pfSense a rating of nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
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Updated: August 2024
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Buyer's Guide
Download our free Netgate pfSense Report and get advice and tips from experienced pros sharing their opinions.