Flexibility is the most valuable feature for us.
Head of Operations at a tech services company with 51-200 employees
There's no expensive licensing costs, which helps us save money.
What is most valuable?
How has it helped my organization?
There's no expensive licensing costs, which helps us save money.
Also, its capacity and functionalities are great for our needs.
What needs improvement?
Whenever a new version rolls out, there are hidden bugs. That's why we normally run a version behind for a little while before rolling into the current build.
What was my experience with deployment of the solution?
We've had no issues with deployment.
Buyer's Guide
Netgate pfSense
January 2025
Learn what your peers think about Netgate pfSense. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
What do I think about the stability of the solution?
We've had no issues with stability.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Administrator at Sharif Medical City
It's got a fabulous web interface but lacking in VPN abilities.
What is most valuable?
The Captive Portal (pass through MAC) feature.
How has it helped my organization?
We have been able to gain control of our bandwidth and improve our web security.
What needs improvement?
VPN ability needs to be improved.
For how long have I used the solution?
I've used it for one year.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
9/10.
Technical Support:8/10.
Which solution did I use previously and why did I switch?
Before pfSense I was using a different solution, but I like this product due to the low cost of hardware, its stability, web interface, and the fact its open source etc.
How was the initial setup?
it's a straightforward setup.
What about the implementation team?
I implemented this, in our office, myself.
What's my experience with pricing, setup cost, and licensing?
There was no cost.
Which other solutions did I evaluate?
We didn't look at any other options.
What other advice do I have?
I would recommend that you use and implement this product. I say that because it is open source, has a low hardware cost, its fabulous web interface, the backup and restore feature, the pass through MAC, and many other features etc.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Netgate pfSense
January 2025
Learn what your peers think about Netgate pfSense. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
System Implementer at a tech vendor with 201-500 employees
Highly scalable, open source solution, fast and simple to set up
Pros and Cons
- "The initial setup was simple and fast."
- "ClamAV AntiVirus can cause some crashes. That service should be improved."
What is our primary use case?
At a custom company with several locations.
How has it helped my organization?
It has improve my organization through the services that can be added, which makes it highly scalable, from graphic monitoring services to load balancing or captive portal.
What is most valuable?
It is very difficult to decide one, as they all complement each other, from the DHCP administration to the captive portal. in my case, I would say OpenVPN has helped me to interconnect the company network in a secure and manageable way.
What needs improvement?
ClamAV AntiVirus can cause some crashes. That service should be improved.
For how long have I used the solution?
For two years.
What do I think about the stability of the solution?
I consider it very stable.
What do I think about the scalability of the solution?
It is highly scalable. All services are free.
Which solution did I use previously and why did I switch?
No, there was no firewall implemented.
How was the initial setup?
The initial setup was simple and fast.
What's my experience with pricing, setup cost, and licensing?
It is an open source firewall.
Which other solutions did I evaluate?
Yes, OPNsense. It is very similar and better than PfSense.
What other advice do I have?
You should try it.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sans emploi at a pharma/biotech company with 51-200 employees
Simple no-cost solution
Pros and Cons
- "pfSense allows us to spread the hours of connection and do the filtering on the pfSense site."
- "The integration could be improved."
How has it helped my organization?
pfSense allows us to spread the hours of connection and do the filtering on the pfSense site.
What is most valuable?
The most valuable feature of this solution is its simplicity.
What needs improvement?
The integration could be improved.
For how long have I used the solution?
I have been using this solution for more than ten years.
What do I think about the stability of the solution?
This is a very stable solution.
What do I think about the scalability of the solution?
This solution is scalable.
How was the initial setup?
The initial setup was easy and took about 50 minutes.
What's my experience with pricing, setup cost, and licensing?
This is a no-cost solution.
What other advice do I have?
I would rate this solution as eight out of ten because it's a central solution.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Is stable and easy to install
Pros and Cons
- "It is a stable solution. It is also easy to install and can be deployed and maintained by one team member."
- "pfSense has some limitations in detecting site sessions. We want to control internet usage based on sites and their content, and pfSense doesn't perform this function."
What is most valuable?
It is a stable solution. It is also easy to install and can be deployed and maintained by one team member.
What needs improvement?
pfSense has some limitations in detecting site sessions. We want to control internet usage based on sites and their content, and pfSense doesn't perform this function.
The site itself could be improved; it's not easy to find the things that you want to implement and apply.
It would be good if it had more features like Sophos does.
For how long have I used the solution?
I've been using pfSense for two years.
What do I think about the stability of the solution?
It is a stable product.
How was the initial setup?
The installation was easy. I was able to install it in two hours maximum. Only one person is needed for deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
Currently, we don't pay for a license.
What other advice do I have?
We have fifty users in our organization, and I can recommend pfSense. On a scale from one to ten, I would rate it at eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solutions Architect at a tech services company with 51-200 employees
Easy to install, good support, and good value for the price
Pros and Cons
- "The scalability is very good, where you can do an HA configuration and then bring in another box, if necessary."
- "I would like to see different graphs available in the reporting."
What is our primary use case?
We use pfSense for our firewall protection.
What is most valuable?
The most valuable features are ease of installation and support.
What needs improvement?
The domain blocking lists need to be improved. The supported list for domain blocking is community-maintained, and I would like to see something from the manufacturers of pfSense that is a little more global.
I would like to see different graphs available in the reporting.
For how long have I used the solution?
We have been using pfSense for two months.
What do I think about the stability of the solution?
pfSense is quite stable. It is one of the pros.
What do I think about the scalability of the solution?
The scalability is very good, where you can do an HA configuration and then bring in another box, if necessary. We have ten users in the organization.
We get very little usage and have no plans to increase it.
How are customer service and technical support?
The technical support is A+, pretty good.
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
This solution provides enterprise-level features at a fraction of the cost of an enterprise firewall.
What other advice do I have?
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant
Centralized administration with multiple services, which allows for execution in important functionalities of information security
Pros and Cons
- "Centralized administration with multiple services, which allows for execution in several important functionalities of information security."
- "Needs services on additional features, such as managing inventory and generating reports."
What is our primary use case?
Works with:
- Routers
- Firewalls
- Network address translation (NAT)
- VPN
- OpenVPN
- DHCP Server.
How has it helped my organization?
- More control of the access to network resources
- More control of the security policies
- Integration with Active Directory
- Centralized administration
What is most valuable?
Centralized administration with multiple services, which allows for execution in several important functionalities of information security.
What needs improvement?
Services on additional features:
- SNMP Network Management
- Managing inventory
- Generating IT reports.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Snr. VOIP Specialist at Digital Globe Services
The GUI is an all in one solution that includes DHCP, VPN, Squid and Firewall. VPN, Captive Portal user-level and MAC-level filtering need to be improved.
What is most valuable?
The GUI is an all in one solution that includes features such as DHCP, VPN, Squid, Firewall, etc.
How has it helped my organization?
I am using this product as a firewall for site-to-site connectivity and also, the Dynamic DNS (DynDNS).
What needs improvement?
As per my understanding VPN, Captive Portal user-level and MAC-level filtering need to be improved.
For how long have I used the solution?
I have used this solution for the last one and a half years.
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
There were no scalability issues.
How are customer service and technical support?
I am using the community version so there is no need for any support.
Which solution did I use previously and why did I switch?
Earlier, I was using FortiGate. Due to budget issues we moved to pfSense.
How was the initial setup?
The setup is simple, if you have some Linux and firewall administration expertise.
Which other solutions did I evaluate?
What other advice do I have?
I would recommend joining the community and ask questions.
You should also read the installation and configuration documentation on the website.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Netgate pfSense Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2025
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