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Owner at it logic
Real User
Easy to use, open-source, stable, and easy to install
Pros and Cons
  • "It is a better firewall than others and it has better features."
  • "The security could be improved."

What is our primary use case?

We use pfSense as a firewall in the healthcare sector, education sector, and banking sector.

What is most valuable?

pfSense is very easy to use.

It is a better firewall than others and it has better features.

What needs improvement?

They do not provide support in India.

The security could be improved.

For how long have I used the solution?

I have been selling pfSense for 12 years.

Buyer's Guide
Netgate pfSense
November 2024
Learn what your peers think about Netgate pfSense. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

What do I think about the stability of the solution?

pfSense is a very stable solution.

What do I think about the scalability of the solution?

We have 50 customers who use this solution.

How are customer service and support?

We provide local support to our customers.

How was the initial setup?

It is very easy to install.

We only need one person to install and maintain this solution.

What's my experience with pricing, setup cost, and licensing?

When compared with other firewalls, the price is reasonable.

There is an open-source community version that is available.

What other advice do I have?

I would rate pfSense a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
User
A good firewall with good performance
Pros and Cons
  • "It is a good firewall with good performance."

    What is our primary use case?

    For security testing in network functions virtualization (NFV). 

    How has it helped my organization?

    It is a good firewall with good performance.

    What is most valuable?

    Stateful packet inspection. It works quite well for an open source product. 

    What needs improvement?

    More regular patch updates, because this is very important for a firewall.

    For how long have I used the solution?

    Still implementing.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user607749 - PeerSpot reviewer
    it_user607749Manager, Live Production at a computer software company with 1,001-5,000 employees
    Real User

    Thanks for the information!

    Buyer's Guide
    Netgate pfSense
    November 2024
    Learn what your peers think about Netgate pfSense. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
    816,406 professionals have used our research since 2012.
    it_user819144 - PeerSpot reviewer
    Consultant
    User
    Centralized administration with multiple services, which allows for execution in important functionalities of information security
    Pros and Cons
    • "Centralized administration with multiple services, which allows for execution in several important functionalities of information security."
    • "Needs services on additional features, such as managing inventory and generating reports."

    What is our primary use case?

    Works with:

    • Routers
    • Firewalls
    • Network address translation (NAT)
    • VPN
    • OpenVPN
    • DHCP Server.

    How has it helped my organization?

    • More control of the access to network resources
    • More control of the security policies
    • Integration with Active Directory
    • Centralized administration

    What is most valuable?

    Centralized administration with multiple services, which allows for execution in several important functionalities of information security.

    What needs improvement?

    Services on additional features: 

    • SNMP Network Management 
    • Managing inventory
    • Generating IT reports.

    For how long have I used the solution?

    One to three years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Analista Senior at a tech services company
    Real User
    The gain in performance and security from configuring the VPN connections was significant
    Pros and Cons
    • "The gain in performance and security from configuring the VPN connections was significant."
    • "It is a stable solution."
    • "My only observation is about the quality of the IPSec logs, which are difficult to interpret and are poor in filters."

    What is our primary use case?

    I use pfSense firewall, especially as an IPSec VPN Server. There are several VPN connections with equipment of various manufacturers at the other end.

    I use ServerU as hardware instead of an ordinary PC, as most other people usually do.

    How has it helped my organization?

    The gain in performance and security from configuring the VPN connections was significant, since pfSense has replaced a server with a custom Linux open source version, which was running on outdated hardware.

    What is most valuable?

    Security and stability. The pfSense server acts as "IPSec VPN Server" for a small financial institution, but regardless of the company size, interruptions would cause significant financial impact.

    What needs improvement?

    pfSense serves us very well. My only observation is about the quality of the IPSec logs, which are difficult to interpret and are poor in filters. I have more than 10 IPSec VPN connections, and when there is a need for troubleshooting, the logs are of little help.

    For how long have I used the solution?

    Three to five years.

    What do I think about the stability of the solution?

    With regard to this configuration, I consider it a stable solution.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user607749 - PeerSpot reviewer
    it_user607749Manager, Live Production at a computer software company with 1,001-5,000 employees
    Real User

    Thanks for the information!

    PeerSpot user
    Specialist in IT Infrastructure, Networks and Software Quality at a tech services company with 51-200 employees
    Real User
    An incomparable stability is achieved with other firewall systems
    Pros and Cons
    • "An incomparable stability is achieved with other firewall systems."
    • "Firewall system for small, medium, and large data networks. It allows you to provide security to your environment: DMZ networks, LAN, WAN, etc."
    • "A very stable product that lasts over time, easy to understand, and administer."
    • "It is easy to use and has integrity with other systems, such as proxies and quality of service."
    • "It should integrate with LDAP, Active Directory, etc, to improve the way in which the traces and connections of each IP, or user connected through the firewall, are shown."

    What is our primary use case?

    Firewall system for small, medium, and large data networks. It allows you to provide security to your environment: DMZ networks, LAN, WAN, etc. A very stable product that lasts over time, easy to understand, and administer.

    How has it helped my organization?

    With pfSense, an incomparable stability is achieved with other firewall systems. It is easy to use and has integrity with other systems, such as proxies and quality of service.

    What is most valuable?

    Security

    • Stability
    • Integration with other systems
    • Easy assimilation of its features
    • Easy administration
    • Multiple network management tools
    • Load balancing
    • Multiple links
    • High availability, etc.

    What needs improvement?

    The connections should be shown in a more specific way, as Kerio Control does. It should integrate with LDAP, Active Directory, etc, to improve the way in which the traces and connections of each IP, or user connected through the firewall, are shown.

    For how long have I used the solution?

    More than five years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Sócio at a tech services company with 1-10 employees
    Consultant
    Helps us maintain internet access for the company we support.

    What is most valuable?

    Outbound Load Balance for internet links work great. It's very good to keep internet access for the company we support.

    How has it helped my organization?

    I could keep my customers working even if they lose one internet link. Most of them have at least two links.

    For how long have I used the solution?

    We have been using this for 10 years.

    What was my experience with deployment of the solution?

    There was a problem when I ran a version update, then the server just stopped working. This was because pfSense (in this case FreeBSD) was no longer supporting the hardware of the server (HPE).

    What do I think about the stability of the solution?

    There were no stability issues. If there are issues, they usually stem from a hardware fault.

    What do I think about the scalability of the solution?

    There were no scalability issues.

    How are customer service and technical support?

    Customer Service:

    It is usually easy to find answers in the forum.

    Technical Support:

    Technical support is good.

    Which solution did I use previously and why did I switch?

    I used Kerio and Microsoft. I switched because I was looking for something with better security and for someone who could fix bugs faster.

    How was the initial setup?

    The setup was easy. You can install it in two minutes. It takes more than five minutes to put it to work with a single internet link plus NAT.

    What's my experience with pricing, setup cost, and licensing?

    It is free.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user429552 - PeerSpot reviewer
    Works with 51-200 employees
    Vendor
    VPN has allowed me to deploy applications just for the organization and not to public servers.
    Pros and Cons
    • "The ability to create a VPN allows me to monitor branch offices from a central location."
    • "A way to clean squid cache from the GUI."

    How has it helped my organization?

    VPN has allowed me to deploy applications just for the organization and not to public servers.

    What is most valuable?

    The ability to create a VPN allows me to monitor branch offices from a central location.

    What needs improvement?

    A way to clean squid cache from the GUI.

    What do I think about the stability of the solution?

    Not at all.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user284163 - PeerSpot reviewer
    System Administrator at a media company with 1,001-5,000 employees
    Vendor
    It's stable and features load balancing, although we've rebooted once in six months.

    What is most valuable?

    • Snort
    • CARP
    • Load balancing
    • VPN

    How has it helped my organization?

    • Reduced the cost of our firewall solution
    • Enhanced throughput compared with similar priced devices
    • Stability
    • Reliability

    What needs improvement?

    I'm no expert on this subject, and the OS performs all that is required.

    For how long have I used the solution?

    I've used it for over one year.

    What was my experience with deployment of the solution?

    No issues encountered.

    What do I think about the stability of the solution?

    We've only had to do one reboot in six months.

    What do I think about the scalability of the solution?

    None as yet, because the solution hasn't reached capacity yet.

    How are customer service and technical support?

    I'm yet to use the official tech support as the community provides all that I have required.

    Which solution did I use previously and why did I switch?

    • Sonicwall
    • Cisco ASA

    We switched due to licensing costs and scalability.

    How was the initial setup?

    It's relatively simple and straightforward, with enough documentation avalable online for the average user to install and setup.

    What was our ROI?

    £2000+

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Netgate pfSense Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
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    Buyer's Guide
    Download our free Netgate pfSense Report and get advice and tips from experienced pros sharing their opinions.