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NETGEAR Insight Access Points pros and cons

Vendor: Netgear
3.9 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

NETGEAR Insight Access Points offer robust meshing capabilities, maintaining seamless connectivity even while moving between buildings.
NETGEAR Insight allows for remote network management across various locations, saving time and reducing costs by eliminating the need for physical presence.
Users can access and configure networks from anywhere, providing flexibility and saving on travel and manpower.
NETGEAR Insight successfully balances loads between access points, minimizing network downtime.
The setup of NETGEAR Insight Access Points is straightforward and user-friendly.

CONS

There is room for improvement in providing the ability to kick users out and manage them via MAC ID.
Registration and device activation with NETGEAR can be challenging, requiring bug fixes for smooth enrollment.
Management of routers and network side features is lacking, offering no control over connected devices or assistance with routers.
Insight Access Points could benefit from extending coverage area, especially for spaces around 7,000 to 10,000 square feet.
Pricing and standard connectivity need enhancement for better value and performance.
 

NETGEAR Insight Access Points Pros review quotes

GP
Jun 10, 2021
I am all about simplicity. With the Insight management solution, I don’t need an additional cloud controller, appliance, network manager, or PC/server to configure and manage my access points. You have to look at cost, and everything has a cost. There is a cost to using Insight. But if the cost is reasonable, I don't want another layer. The ability to deploy a network and then have that software built-in, without having to go to a third-party, is big. Also, the less pieces that I have to call in on, the better. So, when I'm calling NETGEAR, it's not like I'm using some third-party piece of software to manage their product. It doesn't add that layer of complexity, which is key.
KR
Feb 25, 2021
The metrics demonstrate that NETGEAR really does a good job of balancing the load between the various access points on the networks and this results in an elimination of downtime.
reviewer1608018 - PeerSpot reviewer
Jun 22, 2021
I'm able to do a lot of things, because the GUI is designed very well. I'm able to remotely make certain changes via my phone and apply them right away. It makes life easier when it comes to managing the equipment. The Insight management solution phone app is very good. It enables me to do what I want to do.
Learn what your peers think about NETGEAR Insight Access Points. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
WC
Dec 9, 2020
The meshing capabilities are the most valuable feature. When I am going in-between buildings, my phone doesn't have to pick up different WiFi. They are all the same. Even in-between the buildings, I stay connected.
DG
Apr 28, 2021
[Being] able to configure the WiFi devices and to see utilization remotely, or from the cloud.
BP
Dec 13, 2020
We use NETGEAR's Insight management solution to do off-property controls. It is user-friendly and provides network management, monitoring, and service deployment across multiple remote and local sites. That means I don't have to be physically at a location to do things if I want to make any changes to the network. It saves time and money.
PS
Jun 14, 2021
From the WiFi aspect, it's very intuitive and easy to use. The solution enables me to manage my entire WiFi from anywhere in the world...
reviewer1471209 - PeerSpot reviewer
Dec 13, 2020
I now have the ability to remote access my network. That works extremely well. I can access it from any place. I don't need to be physically at the device. This saves me on time and travel.
Piyush Jain - PeerSpot reviewer
Aug 1, 2023
The initial setup of NETGEAR Insight Access Points was straightforward.
PM
Aug 21, 2023
Our company sometimes uses the solution's technical support, and we have seen that they sort out our general problems quickly.
 

NETGEAR Insight Access Points Cons review quotes

GP
Jun 10, 2021
The registration is annoying. I have to go back to NETGEAR and log tickets. Access points and router registration are something that they need to address in Insight. They need to fix the bug of getting the devices activated and enrolled in Insight without fighting with them. I have probably done about six of these in the last month. You get to see patterns.
KR
Feb 25, 2021
While the data throughput does provide us with full insight into data being used, we find that it's not very accurate.
reviewer1608018 - PeerSpot reviewer
Jun 22, 2021
Ubiquiti is a very good company. NETGEAR should look at that model and expand on its remote capabilities. Ubiquiti seems to have a better product.
Learn what your peers think about NETGEAR Insight Access Points. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
WC
Dec 9, 2020
There is always room for improvement.
DG
Apr 28, 2021
A con is the backend system which is very, very slow.
BP
Dec 13, 2020
Software-wise, they need to provide the ability to kick users out. If multiple users are abusing the system or the network, I should be able to block them for a time and, when I need to unblock them, I should be able to do so by using their MAC ID. That feature might already be there and I just don't know about it.
PS
Jun 14, 2021
The biggest issue I've had is that it works very well with the WiFi, but it does not offer any assistance at all with the routers. You can't control them or manage them at all. As soon as you want to use anything on the network side—because I have multiple 28-port switches—you can't manage them using this app.
reviewer1471209 - PeerSpot reviewer
Dec 13, 2020
I have some frustrations with the ease of use. It tends to be sluggish. The graphical interface is pretty, but not useful. They have this tree that shows connected devices, which makes no sense whatsoever because the labeling field of the tree truncates all the items to the point that it's almost useless. You can't even tell what it is. I would prefer a spreadsheet list of the gear as opposed to a graphical representation.
Piyush Jain - PeerSpot reviewer
Aug 1, 2023
My major problem is right now, the area which I need to cover is around 7,000 to 10,000 square feet...I would like NETGEAR Insight Access Points to extend the area coverage they provide.
PM
Aug 21, 2023
Due to certain shortcomings in the solution's stability, I feel that the solution's stability requires improvement.