PageUp People Reviews

PageUp People scales pricing around business size, offering an all-inclusive setup without additional charges. Users report strong collaboration during budgeting concerns. While not the cheapest option, the platform's high-quality technical support offsets costs. It's compared similarly to other market offerings, making it a valuable investment. Clear understanding of employee usage prevents extra fees. PageUp's distinct pricing model, especially appealing in Australia’s education sector, ensures competitive quotes benefit negotiations with other vendors.

• "PageUp has a different model from other organizations. As part of their pricing structure, they tend to work with you very closely and not charge you for the setup. So, there is one price all inclusive of setup, and for that reason, they become an attractive provider to work with. Here in Australia, the education sector has gravitated very heavily towards PageUp."

PageUp People offers strong customer service and technical support. Users frequently highlight the effectiveness of their technical assistance, with many mentioning positive interactions with a dedicated Technical Account Manager. Training efforts are appreciated, contributing to user confidence. The support team is described as outstanding, providing assistance efficiently through various channels. Although some suggest more proactive engagement, 24/7 support availability and a high success rate in resolving issues are praised. A minority express dissatisfaction, but general sentiment is favorable.

Users found PageUp People's initial setup generally straightforward, particularly for those familiar with it. Collaborating with technical experts and project managers aided implementation, although some encountered complexity when uploading competencies. For some system administrators, it involved detailed configuration, while end users found it easy. Strong project management and vendor support were crucial for meeting timelines. One group highlighted no setup charges, while another noted a lack of flexibility compared to initial expectations.

Users have reported no issues with scalability in PageUp People, even with significant increases in employee numbers and locations. There is some comparison to SAP SuccessFactors, suggesting PageUp People may not be as advanced in scalability as other global talent management systems. However, it meets the essential needs of HR departments effectively. Generally, it handles substantial user account imports efficiently and has not shown signs of difficulty despite organizational growth.

PageUp People exhibits strong stability, with most users reporting no issues. Some initial challenges were noted with the learning management module during a large-scale data migration, resolved with a backend code rewrite. Occasional slowness was attributed to outdated operating systems rather than PageUp People itself. Users regularly affirm stability in their experience, describing it as a very stable product.