Prisma Access by Palo Alto Networks Reviews

The tool's consolidation is pretty quick.

Prisma Access by Palo Alto Networks should consolidate the portals into a single portal. It is slow and takes more than ten seconds to load a page.

I have been working with the product for two years.

I rate Prisma Access by Palo Alto Networks' stability a seven out of ten.

I rate the tool's scalability an eight out of ten. My company has around 10-15 users.

Prisma Access by Palo Alto Networks' technical team responds fast.

Neutral

The tool's deployment difficulty is in the middle.

Prisma Access by Palo Alto Networks has flexible licensing models with different categories. It comes with different features which can be removed if not needed. However, its pricing is high.

I rate Prisma Access by Palo Alto Networks an eight out of ten.

This solution helps us with visibility of the data stored in the cloud and it even scans our files. If a user is trying to upload any kind of malware file or a script, Prisma SaaS scans those files and helps us identify anything malicious. If it finds something, it directly cleans the file. We are partners with Prisma SaaS.

I've evaluated multiple solutions on the market but to quarantine and clean a malware file is something I haven't seen anywhere else. It's a great feature and provides a lot of security.  

I would like to see a hybrid model which has API plus in-line security, where the user's data is controlled via an API call and also controlled in-line. 

We been using this solution for over a year. 

We've never had any issues in terms of stability. 

In terms of scalability, we initially went with the out-of-the-box solution which was able to support around 40 to 50 users and it was fine. There was no need for any add-ons. We now have a license for 200 users and it scales well. 

Technical support is responsive. We contacted them a few times and they were helpful. 

The initial setup was straightforward. It was completely on cloud and easily activated, and we were up and running quite quickly.

The licensing of this solution is a little expensive and is paid on an annual basis. 

If a company is looking for an API-based technology to control their SaaS data uses and user access, then Prisma SaaS is a good product but if they're looking for a complete CASB solution, then this is not suitable. The solution provides a lot of security but when you look at it in terms of the high cost for licensing, then it is not cost effective to spend that amount just to protect the data stored by the user.

I rate this solution a six out of 10. 

I am an integrator. Prisma SaaS is the most preferred solution among our customers — my customers really like it. Currently, I have three customers that are using this solution. 

Many of my customers work in the financial sector. Prisma SaaS is a top-choice solution for customers who are looking for more flexibility and secure edge points. Prisma Saas has taken big steps to please its customers. It's a cloud-based solution and cloud security is at the edge of the market. The Coronavirus and the pandemic pushed the market to the cloud.

Prisma SaaS is very easy to use; it's common sense — it's the best-in-class.  

Palo Alto is always up to the challenge. It works great with the Oracle Cloud; other SaaS solutions don't always work with various clouds. Prisma Cloud is the best. My customers love it; they all use it in various ways.

I have been using Prisma SaaS for roughly two years. 

Prisma SaaS is very stable. Palo Alto is leading the market in terms of security solutions. Other security providers are slow and a year behind Palo Alto. By the time they catch up, Palo Alto will already be working on new questions. 

This solution is very scalable. I can't think of another solution that functions better. It's very flexible — that's one of the reasons why it's more expensive than similar solutions. 

Palo Alto offers great support to their partners — we're a partner. Their support team is very knowledgeable. 

I am Russian and Ukrainian. Palo Alto provides me with support in English. My customers are not English speakers, therefore, I act as a translator for them when I communicate with support — from English to Russian and then back. 

Installation is simple. There are a few steps involved but with help from customer service and some simple troubleshooting, it's not too bad.  

I have fully installed this solution for three customers. Depending on the project, you'll need anywhere from one to three engineers. Installation and configuration also depend on the cloud that the customer uses. 

Prisma SaaS is more expensive than similar solutions but I think it's worth it. 

If I were to choose a low-cost solution for another vendor, it wouldn't be as effective. With low cost comes low usability and low effectiveness. 

I would highly recommend Prisma SaaS to others. Speaking as an ambassador for Palo Alto and Prisma access, it's the best solution on the market. Overall, on a scale from one to ten, I would give Prisma SaaS a rating of ten. 

The price is my only concern, otherwise, Palo Alto is the best. Still, every year, Palo Alto lowers the price of its solutions. 

We use it to securely access cloud data centers or cloud platforms. If a customer has a lot of workload in the cloud, then from the Prisma Access cloud, they can create secure access to all cloud platforms.

The users can securely access any cloud data centers or cloud platforms. In terms of the features, it has all the features that Palo Alto Next-Generation Firewall has. It is also very stable and scalable.

When it comes to the VPN, it uses the global protect VPN functionality to connect remotely, but it has a feature limitation for assigning multiple IP subnets to different user groups. It would be much better if we are able to assign the current IP blocks for the subnets based on the user groups.

We got its distribution about eight months ago.

It is very stable.

It is very scalable. The scalability can be based on the number of users or the number of networks. You can expand it the way you want. In Sri Lanka, we have about 3,000 users.

Palo Alto's technical support is good because they have multiple methods and licenses. Their premier support seems better.

The initial setup is straightforward in a way, but there are certain things that may require Panorama, which is a centralized management platform. The management of certain things can only be done through Panorama. For the initial integration, a few steps have to be followed, but after that, it is easy to configure and use.

For the console-side deployment, one or two engineers would be enough. A complete user deployment may take a few weeks to complete.

Prisma Access is a little bit expensive.

I would recommend this solution to others. I would rate Prisma Access a nine out of ten.

The features I find most valuable is WildFire, user integration, and the basic technology features.

I would like to see better pricing and an easier logging process. Also, if there was a way to log a global log, everything could go onto the system. It would be better if there was a third log, otherwise one would have to do everything manually. 

From an audit or security perspective, the solution has been very stable so far. But I am not sure if it will stay stable once deployment takes place. 

The initial setup was really straightforward.

I will give this solution an eight out of ten rating because theoretically, I looked at a lot of other products but Palo Alto seems to be covering all aspects and I'm sure the competitors like to tell everybody they have more features, but I've not experienced it yet.

Prisma SaaS can be used to secure sanction applications that people use on enterprises. You can integrate the solution using ATI to sanction applications such as Office 365, Google, and Salesforce. You can apply controls to protect from data leakage and then apply cloud-based DLP policies.

The valuable features are that it is easy to use, easy to integrate, and is stable. It's scalable as well.

When it comes to integration mechanisms, Prisma SaaS does not support reverse proxy type of integrations. For example, a product like Netskope has a lot more integration mechanisms than does Prisma.

I've been using it for about one year.

It's a stable product.

It's scalable. We have about 500 users.

The technical support has been good.

Prisma SaaS requires a small implementation. Two engineers would be sufficient for the deployment process.

We implemented it ourselves.

I would rate Prisma SaaS at seven on a scale from one to ten. It is easy to integrate and is stable and scalable, but it needs to support reverse proxy integrations.