The best part of Proofpoint Threat Response is the Auto-Pull feature. Being able to pull an email back from a user's mailbox is very useful, yet I have noticed that not a lot of organizations use this kind of feature.
Proofpoint Threat Response reduces manual work by removing emails without IT help and features an Auto-Pull to retrieve emails, enhancing security. It efficiently blocks spam and automatically restores false positives. While support is rapid, reporting needs improvement, and some quirks impact functionality. The on-premise version lacks scalability for large businesses, and technical support needs enhancement. Pricing could be more competitive for better value.