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Proofpoint Threat Response pros and cons

Vendor: Proofpoint
4.0 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

Proofpoint Threat Response has reduced manual efforts to remove emails from user inboxes without involving IT or users.
Support is very responsive.
The Auto-Pull feature allows pulling back emails from user mailboxes effectively.
If an email is later declared a false positive, it automatically restores.
The platform can check emails and block potential spam using automatic threat detection feeds.

CONS

Reporting features could benefit from improvements.
Contains some quirks.
On-premise version is not suitable for large companies.
Technical support services need enhancement.
Pricing could be improved.
 

Proofpoint Threat Response Pros review quotes

Security01c2 - PeerSpot reviewer
Security Specialist at a tech services company with 201-500 employees
Apr 11, 2019
It has reduced our manual efforts to remove emails from each user's inbox, and in this case we do not have to ask our IT department or users to do so.
Nov 7, 2021
Support is very responsive.
RM
Senior Information Security Analyst at a healthcare company with 1-10 employees
Nov 8, 2022
The best part of Proofpoint Threat Response is the Auto-Pull feature. Being able to pull an email back from a user's mailbox is very useful, yet I have noticed that not a lot of organizations use this kind of feature.
Learn what your peers think about Proofpoint Threat Response. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,685 professionals have used our research since 2012.
reviewer2460363 - PeerSpot reviewer
Chief Engineer at a healthcare company with 10,001+ employees
Jun 4, 2024
If something's pulled and then it's later declared a false positive, it will automatically restore. They also take automatic feeds from their advanced threat detection modules.
Giuseppe Sgroi - PeerSpot reviewer
Senior Project Manager at CAP Holding S.p.A.
Jul 24, 2024
The platform's most valuable include the ability to check emails and block potential spam.
 

Proofpoint Threat Response Cons review quotes

Security01c2 - PeerSpot reviewer
Security Specialist at a tech services company with 201-500 employees
Apr 11, 2019
If the reporting gets improved then it would be better, but the product is running amazing as it is.
Nov 7, 2021
Has some quirks.
RM
Senior Information Security Analyst at a healthcare company with 1-10 employees
Nov 8, 2022
The interface within Threat Response could be made simpler.
Learn what your peers think about Proofpoint Threat Response. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,685 professionals have used our research since 2012.
reviewer2460363 - PeerSpot reviewer
Chief Engineer at a healthcare company with 10,001+ employees
Jun 4, 2024
The on-premise version doesn't scale well for large companies.
Giuseppe Sgroi - PeerSpot reviewer
Senior Project Manager at CAP Holding S.p.A.
Jul 24, 2024
The platform's technical support services and pricing need improvement.