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Itamar  Garcia - PeerSpot reviewer
SAP Services Manager at a tech services company with 201-500 employees
Reseller
Top 20
Jan 9, 2024
Provides great performance, is powerful with high-speed duplication
Pros and Cons
  • "Provides fast access and is user-friendly."
  • "Self-backup is the only feature lacking in this solution."

What is our primary use case?

I work for a company that offers outsourcing services for IT solutions. I work in system support and we are resellers of Pure Storage FlashArray

What is most valuable?

I'm a Pure Storage fan because I think this solution offers great performance. It provides fast access, is user-friendly and it's easy for us to support this product. The product is also very powerful with high-speed duplication which makes it easier to manage things. I understand that there is a new version of system operation that includes a self-protect configuration to avoid getting hacked. It's crucial for us here in Brazil where we need to be safe. 

What needs improvement?

The only feature the solution lacks is self-backup. If you're working with different processors, you need to install different software tools to back up. But if it were directly available, it would make things very easy. 

For how long have I used the solution?

I've been using this solution for five years. 

Buyer's Guide
Pure Storage FlashArray
December 2025
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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What do I think about the stability of the solution?

The solution is stable, we haven't had any problems in five years. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

We have a close relationship with customer support and they are good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very easy, there aren't any problems. 

What other advice do I have?

I rate this solution 10 out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vladimir Blazek - PeerSpot reviewer
Solution Architect at a tech services company with 11-50 employees
Real User
Oct 11, 2023
Integrates seamlessly with major platforms while offering tight integration with backup software for faster restores
Pros and Cons
  • "I find two features of Pure Storage most valuable. The first is the "safe mode" function, and the second is its simplicity."
  • "The primary drawback is the cost, which can be prohibitive for small configurations."

What is our primary use case?

Our customers primarily use Pure Storage for virtualization, whether it is VMware or Hyper-V. They choose Pure Storage for its high-performance, low-latency, and reliable all-flash arrays, which are essential for efficiently running virtualized workloads, including critical applications, databases, and virtual machines.

What is most valuable?

I find two features of Pure Storage most valuable. The first is the "safe mode" function, and the second is its simplicity. I value its simplicity and artificial intelligence monitoring. It also integrates seamlessly with major platforms like VMware, Microsoft Hyper-V, and Microsoft SQL, while offering tight integration with backup software for faster restores. This connectivity promotes cyber resilience and can be leveraged for disaster recovery solutions.

What needs improvement?

I don't see any major issues with Pure Storage, but one thing to note is that Pure Storage can be seen as a premium product, and other vendors are catching up in terms of performance and features. However, overall, the feature set and performance are excellent.

For how long have I used the solution?

I have been using Pure Storage FlashArray for two and a half years.

What do I think about the stability of the solution?

It is highly stable, especially if you follow recommended patching and software upgrades. Pure Storage offers an officially published uptime guarantee, ensuring device stability, which is legally binding.

What do I think about the scalability of the solution?

Pure Storage is very scalable. Even the smallest model can be successfully upgraded all the way to the largest model, which is a feature I haven't seen with other solutions.

How are customer service and support?

Pure Storage's tech support is excellent. They use AI effectively, and their support team is highly reliable and responsive. Our customers have experienced no issues with their support.

How was the initial setup?

Setting up Pure Storage is incredibly easy. You just plug it in, connect it to the network, and start building your storage – it is that simple. Deployment takes less than a day. Deployment is straightforward and typically manageable by a single person or resource. However, when lifting heavier equipment, like the larger Pure Storage units, it is recommended to have two people, but the rest of the setup can be accomplished via servers. Maintenance is straightforward. Once it is connected to the internet and secure communication is enabled, it sends monitoring data to Kubernetes and artificial intelligence in the cloud, providing early warnings of potential issues. This cloud-based AI can often assess the health of your device better than you can.

What was our ROI?

Our customers see a return on investment and value for their money with Pure Storage. They measure it through methods like net present value and comparisons to the weighted accumulated cost of capital, which provide a robust financial assessment.

What's my experience with pricing, setup cost, and licensing?

It has a flexible, pay-as-you-go option.The primary drawback is the cost, which can be prohibitive for small configurations, but this is the only major downside.

What other advice do I have?

My advice for new users is to not be afraid to start using it from day one, but take the time to educate yourself on all the valuable features available to make the most of it. Since it is a significant investment, ensure you manage and protect the asset effectively. Overall, I would rate Pure Storage FlashArray as a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Pure Storage FlashArray
December 2025
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,455 professionals have used our research since 2012.
reviewer1177155 - PeerSpot reviewer
Enterprise Account Executive at a computer software company with 11-50 employees
Real User
Jan 13, 2022
Reliable and user-friendly with good technical support
Pros and Cons
  • "It's just very easy for general block storage."
  • "The file functionality could be better."

What is our primary use case?

We primarily use the solution for general block storage. Usually, the storage product owners are the users.

What is most valuable?

It's just very easy for general block storage. Generally, the ease of use is what customers comment on. It's very user-friendly.

The initial setup is very straightforward. 

Scalability is possible. You can expand the solution.

The stability and reliability are great.

Technical support has been helpful in general. 

What needs improvement?

The solution needs an integrated NAS platform, file platform. The file functionality could be better.

For how long have I used the solution?

I've been dealing with the solution for a couple of years. 

What do I think about the stability of the solution?

The solution is stable and reliable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

We find the product to be quite scalable. If a company needs to expand it, it can do so. 

The solution is extensively used. Likely usage will increase in the future. 

How are customer service and support?

Technical support is great. They are helpful and responsive. We're quite satisfied with the level of support they offer customers. 

Which solution did I use previously and why did I switch?

I used to work with Hitachi and switched to this product for ease of use and for performance.

How was the initial setup?

The initial setup is very straightforward and simple. It's not overly complex. 

The actual startup and deployment take about half a day.

What was our ROI?

From an ROI standpoint, if you consider compression and de-duplication and all that, you get a pretty good ratio.

What's my experience with pricing, setup cost, and licensing?

The pricing of the product is very competitive to others in the market for Flash and NVMe storage. That covers the cost of hardware and support.

What other advice do I have?

I'm a reseller.

I'd advise potential users to try it out and consider it as an option.

I'd rate the solution at a nine out of ten based on the overall performance, scalability, and reliability.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
General Manager at a tech services company with 11-50 employees
Real User
Jan 10, 2022
They have a complete replication set, including near-zero RTO and zero RPO
Pros and Cons
  • "I like FlashArray's ActiveCluster as well as its snapshot and cloning capabilities."

    What is our primary use case?

    We use FlashArray for proofs of concept and to bring the clients our infrastructure to test them. We have six clients using the solution. Most of them are using the ActiveCluster configuration.

    What is most valuable?

    I like FlashArray's ActiveCluster as well as its snapshot and cloning capabilities. The performance is extremely good. They have a complete replication set, including near-zero RTO and zero RPO. FlashArray integrates with all the new microservices technologies. It integrates with many products like Oracle, Cisco, Veeam, and Rubrik. 

    For how long have I used the solution?

    I've been using FlashArray for four years.

    What do I think about the stability of the solution?

    FlashArray is highly stable. We don't have very many tickets in our support system. The non-disruptive upgrade works fine. We did a lot of this work for our clients without any problems. The flash disks are solid. In fact, we have very few issues with this infrastructure. 

    What do I think about the scalability of the solution?

    Scalability doesn't require much work. The expansions are immediately used. We install more disks, which are automatically assigned to the volumes and the files.

    How are customer service and support?

    Pure support is very proactive. They monitor our infrastructure in real-time, so they respond before we even open a ticket.

    How was the initial setup?

    Deploying FlashArray is fast and straightforward. We can deploy the infrastructure in half an hour, but installing all the other things takes about two hours to provide the disk to the host. We don't need any help. We integrate the infrastructure with other vendors like Cisco, Veeam, Microsoft Hyper-V, etc., and it works fine. We only need one engineer to deploy FlashArray, but we have three Pure-certified engineers on our team.

    What's my experience with pricing, setup cost, and licensing?

    Pure Storage doesn't have licenses. You buy the hardware, and all the software is included. The price of FlashArray is very competitive.

    What other advice do I have?

    I rate Pure Storage FlashArray 10 out of 10. If you are considering FlashArray, you can try and buy. Most clients who try the solution ultimately buy the product. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1192911 - PeerSpot reviewer
    IT Architect at a hospitality company with 1,001-5,000 employees
    Real User
    Jan 8, 2022
    Straightforward implementation, useful deduplication, and helpful support
    Pros and Cons
    • "The most valuable features in Pure Storage FlashArray are deduplication and active cluster."
    • "The solution could improve by having a multi-tenant feature."

    What is our primary use case?

    We are using Pure Storage FlashArray for all of our data. We use the deduplication feature and it is working well.

    What is most valuable?

    The most valuable features in Pure Storage FlashArray are deduplication and active cluster.

    What needs improvement?

    The solution could improve by having a multi-tenant feature.

    For how long have I used the solution?

    I have been Pure Storage FlashArray for approximately two years.

    What do I think about the stability of the solution?

    Pure Storage FlashArray is very stable.

    What do I think about the scalability of the solution?

    We have not had an issue with the scalability of Pure Storage FlashArray.

    We plan to increase the usage of this solution.

    How are customer service and support?

    The support has been very good from Pure Storage FlashArray.

    How was the initial setup?

    The solution is simple to implement. It's a new kind of storage, it is very easy to use. It is similar to NetApp, it is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    We purchased a license to use this solution and we pay for the storage ourselves.

    What other advice do I have?

    It is a very good product.

    I rate Pure Storage FlashArray a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1720275 - PeerSpot reviewer
    Solutions Architect at a insurance company with 51-200 employees
    Real User
    Top 10
    Nov 28, 2021
    Their replication across sites and response time are excellent
    Pros and Cons
    • "We've been using FlashArray's snapshot for backups. Their replication across sites and response time are also excellent."
    • "When we were doing some tests, we found that there was an I/O freeze when they were switching the controller."

    What is our primary use case?

    FlashArray is our main repository for all our VMware.

    What is most valuable?

    We've been using FlashArray's snapshot for backups. Their replication across sites and response time are also excellent.

    What needs improvement?

    When we were doing some tests, we found that there was an I/O freeze when they were switching the controller.

    For how long have I used the solution?

    I've been using FlashArray for a year and a half.

    What do I think about the stability of the solution?

    For our needs, the stability was very good. 

    What do I think about the scalability of the solution?

    The scalability was also very good.

    How was the initial setup?

    The installation was pretty straightforward.

    What other advice do I have?

    I would rate Pure Storage FlashArray eight out of 10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Project Manager at a government with 11-50 employees
    Real User
    Top 20
    Oct 24, 2021
    Reliable, easy to install and scalable
    Pros and Cons
    • "The all-flash disc is the most valuable feature of this solution."
    • "The price should be lower."

    What is most valuable?

    The all-flash disc is the most valuable feature of this solution.

    What needs improvement?

    The price should be lower.

    For how long have I used the solution?

    I have been working with Pure Storage FlashArray for one year.

    What do I think about the stability of the solution?

    Pure Storage FlashArray is a stable solution.

    What do I think about the scalability of the solution?

    It is a scalable product, but not for our needs.

    This solution is used by 100 people in our organization.

    How are customer service and support?

    I have not contacted technical support.

    My main point of contact has been the reseller.

    How was the initial setup?

    The initial setup is straightforward. It is easy to install.

    The installation takes one or two days.

    We have a team of three to maintain this solution.

    What about the implementation team?

    The reseller was able to assist us.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is rather costly when compared to similar solutions.

    There are no fees for licensing. The hardware is paid for only once.

    What other advice do I have?

    I would rate Pure Storage FlashArray an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Chief Consultant and Architect at a consultancy with 1-10 employees
    Real User
    Sep 13, 2021
    A reasonably priced, scalable and stable solution with great support and easy installation
    Pros and Cons
    • "The technical support is very good."
    • "There are many features which need to be added, particularly on the replication side."

    What is our primary use case?

    We are using the latest version. 

    What is most valuable?

    We are satisfied with the product. It is very good.

    What needs improvement?

    There is definitely room for improvement.

    Overall, the solution is pretty good, although it does have certain gaps. There are many features which need to be added, particularly on the replication side. 

    For how long have I used the solution?

    We have been using Pure Storage FlashArray for around three years.

    What do I think about the stability of the solution?

    So far, the solution has proven itself to be stable. 

    What do I think about the scalability of the solution?

    The solution is very scalable.

    How are customer service and technical support?

    The technical support is very good.

    Which solution did I use previously and why did I switch?

    Prior to going with Pure Storage FlashArray, we were using the range of all of the Dell EMC products.

    While all these products have their own uses, Pure Storage FlashArray is in a market of its own. 

    How was the initial setup?

    The initial setup was straightforward.

    It takes under two hours to accomplish. 

    What's my experience with pricing, setup cost, and licensing?

    The pricing is reasonable.

    What other advice do I have?

    The solution is definitely storage-centric and this it accomplishes very well.

    I use the solution in my own company.

    The solution is both cloud- and on-premises based. 

    While I don't actually use the solution myself, as I provide services for and commission it for the customer, I have probably done this 50 times over so far. 

    I definitely recommend the solution. It's very good. It does what it advertises and this very well.

    As Pure Storage FlashArray is purpose-built, I would rate it as a ten out of ten. 

    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
    PeerSpot user
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