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APAC System manager at a pharma/biotech company with 1,001-5,000 employees
Real User
Ensures better application performance and improves the user experience
Pros and Cons
  • "This solution has improved our organization. In the past, we had reports that were taking up to two hours and after switching to SSD storage the overall processing power dropped to half an hour. The end users saw an immediate performance gain."
  • "I would like to see them develop the ability to integrate with more AWS services. There are increasingly more and more services coming out from AWS but there are also certain constraints where we can't move everything over to a cloud as well. We would like for things that are on-premise to be easily integrated with AWS."

What is our primary use case?

Our primary use case of this solution is for storage. We use it to ensure better application performance and to improve the user experience of the application. The cross-storage appliance improves the overall application experience. We have been using this solution as an on-premise solution. It has been useful for our critical applications.

How has it helped my organization?

This solution has improved our organization in the way that in the past we had reports that were taking up to two hours and after switching to SSD storage the overall processing power dropped to half an hour. The end users saw an immediate performance gain. 

What is most valuable?

We like that there isn't a steep learning curve and it is easy to learn how to navigate. It's also quite scalable and easy to implement.

What needs improvement?

I would like to see them develop the ability to integrate with more AWS services. There are increasingly more and more services coming out from AWS but there are also certain constraints where we can't move everything over to a cloud as well. We would like for things that are on-premise to be easily integrated with AWS.

Buyer's Guide
Pure Storage FlashArray
March 2025
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,690 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

We see a lot of reliability coming from Pure Storage, mainly from the fact that over one and a half years, I haven't seen any disc failure especially compared to NetApp.

What do I think about the scalability of the solution?

We use VMware but we have migrated most of the VM load to AWS. We also have Oracle ERP data warehouse and our internal lifecycle management system that is being stored on their storage. It's able to handle the entire load.

How are customer service and support?

Technical support is good. I get pre-preemptive notices from Pure Storage support. They will notify me to check certain parts because there may be a possibility of an issue arising with those parts. I'll know to take a look at the data center and from there I will be able to tell whether or not it's a false alarm or it's an issue that's about to arise. The pre-emptive warning is helpful for us. 

Which other solutions did I evaluate?

We also considered Hitachi Storage and NetApp. Our decision was ultimately based on two factors: simplicity of the usage and overall performance. We ended up choosing this specific product because we had good support from the application team and we liked the performance coming from the product itself. 

What other advice do I have?

I would rate this solution an eight because it is very reliable in the way that it fulfills its key objective of being performance driven.

If you're considering this or a similar product I would advise you to do a PoC to make sure that this solution actually fits into your environment. For us, we go through a cycle of about three months to do the evaluations across our different storage. One of the greatest challenges that our company had was that our company was not using Pure Storage and they were quite skeptical of the solution. With the results of the PoC, we proved to them that it is something that is going to be very useful for our business.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Infrastr31b9 - PeerSpot reviewer
Infrastructure Architect at a government with 1,001-5,000 employees
Real User
Web interface is easy to use and we've seen data reduction numbers
Pros and Cons
  • "We've had to use tech support on a number of occasions. They did everything remotely and talked us all the way through. They fixed the issue within 30 minutes. Every single time we contact them, they're perfect. I would give their technical support a ten out of ten."

    What is our primary use case?

    Our primary use case of this solution is for the production storage, development, and DR storage. 

    How has it helped my organization?

    We run a lot of Oracle workloads and we need a lot of development environments and this solution allows us to snapshot those environments. It releases those to new teams within minutes at a very small storage cost amount. 

    It really helps simplify storage. It's very, very simple to use. The web interface is also very easy to use. The bureau's EOS is just perfect, there's nothing really complicated about it. With the help of the array, it's very easy to navigate. We can see the volumes and our protection groups. It's a breath of fresh air compared to the Legacy storage that we were using.

    What is most valuable?

    Ease of use is the most valuable feature for us. It just does what it says. It's very efficient, really quick, and replication is great.

    Predictive performance analytics are also good. The compression and the predictive analytics tell us how much storage we're using and how much longer we have before it runs out. The compression algorithms are perfect.

    What needs improvement?

    The new features that they are coming out with are very compelling for us, especially now that they have a partnership with AWS it will get some traction in the coming year. We will certainly be going with VMC on AWS. It's very compelling for us now that it's working with VMware.

    There's nothing that they could improve on. They've been brilliant all the way through. We've had no downtime, no problems, easy installation; it just works.

    For how long have I used the solution?

    Three to five years.

    What do I think about the stability of the solution?

    There have been no problems whatsoever with stability. We do purity upgrades during the daytime and we don't lose any workloads and we don't have any outages. The support of Pure Storage is just absolutely brilliant. We've had no outages whatsoever with it.

    What do I think about the scalability of the solution?

    We scaled up when we bought new arrays where we get the snapshot replaced and upgraded for no extra costs. During the workloads and while the upgrade was taking place there were no outages, none whatsoever.

    How are customer service and technical support?

    We've had to use tech support on a number of occasions. They did everything remotely and talked us all the way through. They fixed the issue within 30 minutes. Every single time we contact them, they're perfect. I would give their technical support a ten out of ten. 

    Which solution did I use previously and why did I switch?

    We were getting rid of Dell EMC because they were awful and they cost a fortune. vSAN was also an option because we use a lot of VMware but we stuck with Pure Storage. It was a solution that we'd put in a few years ago and we didn't have any problems with it so we wanted to continue using it. We have a good working relationship with the account managers in Scotland. They're really good.

    How was the initial setup?

    The set up was very easy. The hardest part was getting it out of the box and into our tack. 

    What about the implementation team?

    We used an integrator called ProMax. We did 50/50 with them. We got ProMax to come in and start the process and then we finished off the work. This was the first time that we worked with them and we had no problems with them. I would rate them a ten out of ten. The engineer was helpful the whole way through. He helped me unbox the solution, get it into the racks, build it, cable it up, and get it into production. 

    What was our ROI?

    We've seen data reduction figures in the amount of storage that we're using. We've seen cost savings compared to Dell EMC. We've seen the performance of the array. We don't have any real figures, but I'm 100% sure that it's faster than the Legacy storage that we were using.

    What other advice do I have?

    I would rate this solution a ten out of ten. 

    If you're considering this solution I would advise you to do a Pure Storage demo and have them put an array in to try. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Pure Storage FlashArray
    March 2025
    Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
    842,690 professionals have used our research since 2012.
    PeerSpot user
    Chief Information, Facility, Purchasing and Services Manager at Roma Metropolitane S.r.l.
    Real User
    Some of the features are low latency, inline deduplication, and compression.
    Pros and Cons
    • "The most valuable features are extremely low latency, high IOPS with VMware, inline deduplication and compression."
    • "I’d love to view the average, minimum and maximum performance in the reports (Analysis tab - Performance) but it is only graphics and you need to export data in CSV to find this information."

    What is our primary use case?

    Our VDI with VMware Horizon include 100 VM for office and graphics desktop with nVidia GRID, the low latency and the high deduplication permit to reduce storage footprint, power consumption and to increase the consolidation on few VMware Host.

    How has it helped my organization?

    We have consolidated all the VSI (55 VM) and VDI (100 VM) in the same storage, improving performance and overall virtual desktop acceptance.

    What is most valuable?

    The most valuable features are extremely low latency, high IOPS with VMware, inline deduplication and compression.

    We liked the non-disruptive downgrade from FA-420 (POC) to FA-405 in production and the non-disruptive upgrade from FA-405 to M20.

    What needs improvement?

    Reports of performance and LUN utilization could be improved. The VVol support is just released in GA.

    Pure has global deduplication and the reports (Analysis tab - Capacity) are not clear, you don’t know how much Shared Space is used by each LUN but only the “Unique“ Space and the Snapshot Space.

    I’d love to view the average, minimum and maximum performance in the reports (Analysis tab - Performance) but it is only graphics and you need to export data in CSV to find this information.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    There were no stability issues. It is always on from the first LUN deployment to VSphere.

    What do I think about the scalability of the solution?

    There were no scalability issues. NDU and NDD were very simple, without interruption or performance decrease for its cluster nature, active/passive.

    How are customer service and technical support?

    Customer Service:

    I would rate the customer service as very high.

    Technical Support:

    They are all skilled. They upgraded the storage firmware from remote every time we asked via a phone appointment.

    Which solution did I use previously and why did I switch?

    We have used 3PAR for VDI and NetApp for VSI. The new solution has a very low price/performance ratio. With the price of the SSD upgrade of our NetApp FA3220 and the one year maintenance of the old 3PAR, we bought Pure Storage with a three-year support agreement.

    How was the initial setup?

    The initial setup was very simple. In two hours, we started to use Storage vMotion.

    What about the implementation team?

    The product was implemented directly by the vendor’s team and they are very skilled.

    What was our ROI?

    In two years, we will start to save. With their Evergreen Storage subscription, we can enjoy protection of our investment.

    What's my experience with pricing, setup cost, and licensing?

    Everything is included, so there is very simple licensing. F

    Which other solutions did I evaluate?

    We evaluated EMC XtremIO and NetApp FAS.

    What other advice do I have?

    Test it in your environment in a PoC or in a Try-and-Buy to check your deduplication and compression ratios.

    Pure has global deduplication and the reports (Analysis tab - Capacity) are not clear, you don’t know how much Shared Space is used by each LUN but only the “Unique“ Space and the Snapshot Space.

    I’d love to view the average, minimum and maximum performance in the reports (Analysis tab - Performance) but it is only graphics and you need to export data in CSV to find this information.

    IPv6 is now fully supported, Windows Offloaded Data Transfer (ODX) is added in the latest firmware as supports for Docker APKG 1.0.1 and Dynamic Volume in the Purity Container Engine.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer762012 - PeerSpot reviewer
    Sr. Systems Engineer at a legal firm with 1,001-5,000 employees
    Real User
    It has made working with storage as easy and simple as it should be
    Pros and Cons
    • "The amount of data that I have moved to it from legacy storage has enabled us to retire units that are three or four times the physical size."
    • "The deduplication and compression rates are beyond impressive."
    • "I never have to worry about its performance or if it is the root cause of an issue."
    • "It has made working with storage as easy and simple as it should be."
    • "Just some nit picky stuff, like allowing servers and volumes to be grouped. Therefore, it would easier to work with them in the GUI."

    What is our primary use case?

    SAN solution for Tier 1 storage for VMware, Exchange, SQL, and physical servers; trying to fit as much production load as possible on them.

    How has it helped my organization?

    The speed to deploy or move VMs is ridiculous. By migrating our important systems to the Pure arrays, we have removed any storage issues and questions when there is a problem of "is it the storage?"

    The deduplication and compression rates are beyond impressive. The amount of data that I have moved to it from legacy storage has enabled us to retire units that are three or four times the physical size.

    What is most valuable?

    • Ease of setup
    • Migration to it
    • Upgrading
    • Support responsiveness
    • Kick-butt mobile app
    • On box analytics and vCenter plug-in
    • The ease of creating a snapshot for testing or recovery.

    I cannot stress enough the stability, speed, and awesome deduplication and compression rates. The amount of data we have moved to it has allowed us to remove units four times the size. The mobile app is kick-butt and support has been topnotch.

    What needs improvement?

    Mainly, just some nit picky stuff, like allowing servers and volumes to be grouped. Therefore, it would easier to work with them in the GUI.

    For how long have I used the solution?

    Less than one year.

    What do I think about the stability of the solution?

    None.

    What do I think about the scalability of the solution?

    No issues.

    How are customer service and technical support?

    It has been great; easy to work with to resolve cases or perform upgrades.

    Which solution did I use previously and why did I switch?

    Yes, plainly put, it sucked and we wanted to get to a solution that was fast, easy to maintain, and reliable.

    We had issues with it not handling the load and could never trust that it was serving data fast enough to not be causing issues.

    How was the initial setup?

    Easy as pie.

    What about the implementation team?

    In-house.

    What was our ROI?

    • Speed
    • Time saved in management
    • Availability
    • No fingers pointing at storage as an issue.

    What's my experience with pricing, setup cost, and licensing?

    It is a more expensive solution, but it is worth it. You are getting what you paid for. I never have to worry about its performance or if it is the root cause of an issue.

    Which other solutions did I evaluate?

    We looked at Nimble and EMC.

    What other advice do I have?

    I never have to worry about its performance impacting the firm. It has made working with storage as easy and simple as it should be.

    I had high expectations and they have met or exceeded each one of them. It was an exciting day when I finally got them up and running.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Infrastructure Engineer at ISAM
    Real User
    Meets our needs, and has good speed and good programmability
    Pros and Cons
    • "I like the speed, and I like the API and how programmable it is."
    • "Its price could be cheaper. It is not the cheapest one out there, but I'm not directly involved in the figures and negotiations."

    What is our primary use case?

    At the moment, we're migrating our complete infrastructure onto Pure Storage. All of our storage is going onto it.

    We are using its latest version.

    What is most valuable?

    I like the speed, and I like the API and how programmable it is.

    What needs improvement?

    Its price could be cheaper. It is not the cheapest one out there, but I'm not directly involved in the figures and negotiations. 

    In terms of features, we are really happy with it. We haven't had it long enough to give feedback on that.

    For how long have I used the solution?

    I have been using this solution for a year now.

    What do I think about the stability of the solution?

    So far, it has been brilliant. We haven't really had it long enough to judge it.

    What do I think about the scalability of the solution?

    It seems pretty good, but we haven't really tested it.

    We have about a hundred users. We will possibly increase its usage. It will be done slowly.

    How are customer service and support?

    It has been really easy to use. Their support has been very helpful.

    Which solution did I use previously and why did I switch?

    We were using another solution. We switched because it was very old, and we were looking at something that was an SSD. 

    How was the initial setup?

    I was not involved in the initial setup. For its deployment, we had a couple of engineers.

    What's my experience with pricing, setup cost, and licensing?

    It is not the cheapest one out there. We're paying yearly, but I'm not 100% sure.

    Which other solutions did I evaluate?

    We evaluated Pure and NetApp, and we eventually went with Pure. A positive point with NetApp was the price.

    What other advice do I have?

    If it's financially viable for you and you can afford it, it's worth it.

    I would rate it a nine out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    SrITAnal8af3 - PeerSpot reviewer
    Sr IT Analyst at a local government
    Real User
    increases the overall speed of our systems and because all of our servers are virtual it helps keep our footprint small
    Pros and Cons
    • "Pure is simple to set up and manage on a day-to-day basis."
    • "I had to contact customer support when a drive failed as I was doing a couple of OS upgrades."

    What is our primary use case?

    Our primary use case of this solution is to manage our virtual environment and storage so our entire VMware environment runs on Pure. 

    How has it helped my organization?

    The solution increases the overall speed of our systems. We run our virtual desktops off of them and there was a noticeable improvement once we moved from our old sand to this new sand. One could tell, the minute we switched to this program, everything ran a lot faster.

    VMware benefits our IT board because all our servers are virtual, so it helps keep our footprint small. We spend less on hardware because all our servers are virtual. 

    What is most valuable?

    I find the speed of the solution its most valuable feature. It is really fast and it is also very easy to use. You can basically set it up and forget about it. You don't have to manage it on a day-to-day basis. I also like the plugins that go into beta where you can see there. For instance, if I need to extend a datastore I can go straight to the plugin and extend the data store, refresh the VAs, and see the new store. I don't have to log in and use my credentials, so I save time and it is easy.

    What needs improvement?

    We only want to manage our virtual environment so this program has all the features we need. We're pretty straightforward customers. I don't see anything that needs to improve as we only use the standard features. 

    For how long have I used the solution?

    We've been using the solution for two and a half years now.

    What do I think about the stability of the solution?

    Once we've set everything up and running, we haven't really had an issue with it. So it's really stable.

    What do I think about the scalability of the solution?

    Pure is our primary enterprise storage. We have a smaller one with about a 120 servers and a little over 400 virtual desktops. We have one 20 terabyte model and a 10 terabyte model. I believe it is scalable.

    How are customer service and technical support?

    I had to contact customer support when a drive failed as I was doing a couple of OS upgrades. The service was pretty good. They knew what the problem was and they were able to remove in by enabling remote features. They shipped out a replacement and we swapped it out and shipped it back. I am satisfied with the technical support.

    Which solution did I use previously and why did I switch?

    We used an older program, but it was too slow. The main reason for switching over to run our VMware on Pure was the speed and, after several meetings with other vendors, we decided to go with the all-flash model. We replace our programs every five years because we want the best performance.

    How was the initial setup?

    It was pretty easy to set everything up. We used an integrator from Pure and we had to fill in a worksheet beforehand, so we gave them all the information they needed, like IP addresses and ports. It took less than an hour. 

    Which other solutions did I evaluate?

    We looked at Pure, NetApp and Nimble. Pure is simple to set up and manage on a day-to-day basis. If you want to upgrade, you can simply call in and they do everything on their side. NetApp, for instance, requires you to be on top of firmware, drivers and updating. You must initiate the upgrades, do the upgrades, follow all the steps. With NetApp, you need a lot of insight to manage it and it's difficult if you have only one person dedicated to that. 

    What other advice do I have?

    I am a firm believer that everything has room for improvement, so I rate this nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    HeadOfIn50e7 - PeerSpot reviewer
    Head of Infrastructure at a wellness & fitness company with 1,001-5,000 employees
    Real User
    It forms the core between our synergy of all our platform systems across the country
    Pros and Cons
    • "The initial setup is very straightforward. You simply plug it in and turn it on."
    • "In the next release of the solution I would like to see Vormetric native block encryption."

    What is our primary use case?

    We use the solution on-premises and each array has a different use case. We have VDI, SQL, and General and the program provide better integration between the management and visibility of the solution. Our organization takes advantage of the VMware integration developed by Parrot and this gives us a lower level administrative access to more admins that don't have a background in storage.

    How has it helped my organization?

    VMware is extremely beneficial to our IT organization because we can scale as we increase our usage.

    What is most valuable?

    The solution has great efficiencies because it has scalability. It also becomes the core between our synergy of all our platform systems across the United States.

    What needs improvement?

    In the next release of the solution, I would like to see Vormetric native block encryption.

    What do I think about the stability of the solution?

    The solution is rock solid. Very stable.

    What do I think about the scalability of the solution?

    The scalability of the solution is extremely costly.

    How are customer service and technical support?

    The technical support is fair and the team was helpful.

    Which solution did I use previously and why did I switch?

    We previously used Hitachi, 3PAR, and HP but we had performance limitations.

    How was the initial setup?

    The initial setup is very straightforward. You simply plug it in and turn it on.

    What was our ROI?

    An initial return on investment is easily visible. But scalability to the cost doesn't really show the investment costs. We're investing too heavy on the cost without seeing the value of the array or the efficiencies.

    What's my experience with pricing, setup cost, and licensing?

    I am not sure what the costs for the solution are but it is embedded in the solution support.

    What other advice do I have?

    I rate this solution eight out of ten because I saw a lot of growth beyond the performance capabilities. I do, however, want to see improved costs, integration, and encryption. Those are the big ones.

    My advice to others would be to use your pre-sale targets as the layouts, as well as all your mitigated controls and requirements. Then forecast the capacity and performance metrics prior to your purchase.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    CIO at NGS srl
    Real User
    It's simple, powerful, and ready to use
    Pros and Cons
    • "It's simple, powerful, and ready to use."
    • "Lone segmentation is simpler and more agile. It's improved the velocity in overall provisioning from project to operation."
    • "Some services could be inserted directly into the SAN, so Pure Storage could complete with the HyperFlex."

    What is our primary use case?

    There are two real use cases. 

    1. General purpose infrastructure for VMs. 
    2. Business technical applications, such as Oracle DB or MS SQL DB. 

    How has it helped my organization?

    One customer didn't have the budget to renew all the VM and VDI infrastructure. It was not so huge (approximately 100 VMs). The VMware partner provided the Horizon View solution, suggested to upgrade it to Windows 10 (for example), but the customer didn't want to recreate the infrastructure.

    Without touching anything, and integrating from the traditional storage, was a two-tier Dell EMC squared infrastructure toward a flash array. We were able to guarantee the overall performance and consistency for Windows 7 machines without upgrading anything, which was a huge improvement without an additional cost. Then, we added a lot of additional VMs.

    What is most valuable?

    It's simple, powerful, and ready to use.

    What needs improvement?

    Replace SSDs in the lower-end unit. 

    Some services could be inserted directly into the SAN, so Pure Storage could complete with the HyperFlex.

    What do I think about the stability of the solution?

    I has good stability. We have had no issues with upgrading.

    What do I think about the scalability of the solution?

    We haven't done an upscale of the solution, maybe more in future projects.

    How are customer service and technical support?

    It has very good support.

    How was the initial setup?

    The initial setup is very straightforward. It is clear, simple, and easy. While it's a human interface, there a lot of operations that are automatically done by the unit itself.

    What was our ROI?

    Lone segmentation is simpler and more agile. It's improved the velocity in overall provisioning from project to operation.

    What's my experience with pricing, setup cost, and licensing?

    It's cost-effective when we replace it and has rich improvements with low effort from the customer side.

    Which other solutions did I evaluate?

    Our customers will usually also evaluate HPE 3PAR. It is a good competitor because they put emphasis on their infrastructure.

    In the end, the customers pick Pure Storage because of me. I don't sell 3PAR because I don't believe in the solution.

    What other advice do I have?

    It is simple, powerful, and a beautiful solution. It is a nice piece of software, but it also has some nice hardware inside.

    The predictive performance analytics are quite good. We have touched a lot of cases where the performance was quite similar, even under big loads, but the compression and duplication numbers can be misleading. Because PDFs are more compressed, the dedupe and compression numbers are being lowered.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    Buyer's Guide
    Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2025
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    Buyer's Guide
    Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.