This solution has improved my organization because it has good performance. The interface is simple. Its ease of use has simplified storage for us.
Infrastructure engineer at a healthcare company with 1,001-5,000 employees
Fast, simple and I would recommend this product to someone considering it
Pros and Cons
- "The most valuable feature is that maintenance is free."
- "I would like to see more cloud integration."
How has it helped my organization?
What is most valuable?
The most valuable feature is that maintenance is free.
What needs improvement?
I would like to see more cloud integration.
What do I think about the scalability of the solution?
Scalability is great.
Buyer's Guide
Pure Storage FlashArray
November 2024
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
What about the implementation team?
We used a Pure Storage engineer for deployment. He came on site and did the setup.
Which other solutions did I evaluate?
We also looked at NetApp. We chose Pure Storage because we did research and heard good things.
What other advice do I have?
I would rate this solution a ten. It's fast and simple. I would recommend this product to someone considering it. I would advise to look at your budget and use case and decide from there.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Storage Solutions Architect at a manufacturing company with 1,001-5,000 employees
The price was slightly higher than others but competitive if you consider all the other features that you get from it
Pros and Cons
- "Performance, deduplication, compression, and fast response time for requests from servers and applications."
How has it helped my organization?
Our database administrators had to run some manual process twice a week since the disk performance of our previous storage unit was not able to respond to the requests fast enough.
This process took approximately four hours and it had to be done manually twice a week by the DBAs. After the implementation, the time to run the process was reduced to minutes and it did not require any manual intervention from our DBAs.
What is most valuable?
Performance, deduplication, compression, and fast response time for requests from servers and applications.
What needs improvement?
I have not been able to find one yet.
What do I think about the stability of the solution?
We did, but it was partially due to our environment. We were running outdated firmware in the HBAs for our HPE Blade Servers and an old version of vSphere that it is not supported by VMware.
We decided to keep these servers under with the previous storage array to avoid disconnects and system outages.
What do I think about the scalability of the solution?
No, the unit that we bought contains 40TB of usable space and we are using 10TB so far.
How are customer service and technical support?
Technical support is great. They will dive in deep with your team to figure out what is causing the problem for them and find the root cause.
I wish they could collaborate more with the other vendors internally, instead of us opening cases with Cisco, HPE, VMware, etc.
Which solution did I use previously and why did I switch?
We have another platform using spinning disk 600GB 15K RPM SAS drives, but our applications and servers have grown so much that the storage was getting saturated with the requests from the applications.
We discussed the option to add more SAS disk and memory to the controllers of that array versus buying a Solid State Drive Array (SSDA).
We concluded that it would be more beneficial for our company to invest in an SSDA, and the results paid off.
How was the initial setup?
The initial setup was straightforward and very easy to implement, as long as you have all the information that you need ahead of time.
For instance, IP addresses, iSCSI IPs and adapters, switch configurations and ports enabled, etc.
What's my experience with pricing, setup cost, and licensing?
The price seems fair according to the market. We analyzed multiple All-Flash Arrays (AFA) in the market, but Pure came at the top in many areas.
The price was slightly higher than others, but competitive, if you consider all the other features that you get from it. I love the Evergreen model to replace any parts after three years with a newer part as part of your support contract. The licensing is based on your capacity.
Which other solutions did I evaluate?
We researched other products from Kaminario, NetApp SolidFire, Nimble Storage, EMC XtremeIO, and HPE.
What other advice do I have?
I always recommend a company to start with a proof of concept. That way, you can test your applications directly with the unit. It is critical to get a baseline of the before with your current storage array and after with an SSDA or an AFA.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Pure Storage FlashArray
November 2024
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Presales Solution Architect at DXC Technology
Has good integration and migration features, compression ratios, and controllers
Pros and Cons
- "We're getting good performance, and the compression ratio is also very good in Pure Storage FlashArray."
- "I think replication is one area that still needs improvement. Earlier, Pure Storage FlashArray only had IP-based replication. There was no API-based replication, but they have enhanced the feature now. However, they need to work on API replication for C-type of arrays."
What is our primary use case?
We use Pure Storage FlashArray in a couple of backup products. Our DDP offerings, data platform offerings, is where we use Veritas with Pure Storage FlashArray. Then, we use the Pure Azure Service model with the secure multi-tenancy features. Pure Storage FlashArray can be managed centrally.
In individual file cases where most customers were looking for performance-based, minimum latency applications, we have deployed Pure Storage FlashArray.
What is most valuable?
The integration and migration features have been really good.
We're getting good performance, and the compression ratio is also very good in Pure Storage FlashArray.
It has an Evergreen model and always maintains the controllers, so the controllers never let you down.
What needs improvement?
I think replication is one area that still needs improvement. Earlier, Pure Storage FlashArray only had IP-based replication. There was no API-based replication, but they have enhanced the feature now. However, they need to work on API replication for C-type of arrays.
It would be good if Pure Storage FlashArray gave a library-type access.
Maybe, small box releases could be utilized for backup purposes such as Data Domain offered by other vendors.
For how long have I used the solution?
I've been using Pure Storage FlashArray for the last two and a half years.
We have deployed it both on-premises and on hybrid cloud environments.
What do I think about the stability of the solution?
As for stability, Pure Storage FlashArray is definitely a reliable solution.
What do I think about the scalability of the solution?
It can be easily scaled. I work with over 500 customers who use this solution.
How are customer service and technical support?
The technical support is awesome, and there's a lot of documentation available online.
How was the initial setup?
The initial setup is very easy.
What's my experience with pricing, setup cost, and licensing?
My organization has a yearly license, but I believe that Pure Storage FlashArray has capacity-based licenses as well. I'm definitely happy with the pricing.
What other advice do I have?
I think with other products, there are issues with support systems and warranty features. Even the maintenance cost can be very high. In comparison to those products, Pure Storage FlashArray is very good.
Overall, Pure Storage FlashArray has never let us down in front of customers so far, and I would rate this solution at eight on a scale from one to ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT System Engineer at a tech services company with 501-1,000 employees
Easy to use and manage with a helpful mobile app
Pros and Cons
- "The mobile app is very helpful."
- "The solution is not cheap."
What is our primary use case?
We put the solution onto the VMware environment and all the Microsoft SQL servers. We do the synchronization between two data centers, so that is has a very low latency. We just have a few milliseconds of latency which is a ready performance, and near perfect.
What is most valuable?
If I compare it to SAN Symphony, for instance, it's much faster, much reliable level.
The maintenance is very good. The support is very, very good. If you do any maintenance on it you have the support, and it's nice to know they are there to assist.
It's a very good product. It's very easy to manage everything.
With a snapshot, you can schedule it and you can remove it afterward. You can do a kind of production cope. That's very, very good now, and it's performing very well. The storage is amazing. It's so fast.
The total reduction you can expect is excellent. You buy the bundle storage and they give you a ratio of what you can achieve within it.
The mobile app is very helpful. I have an application on my smartphone. I view the latency in real-time on my app. You can see everything on your smartphone. You can also set up alerts on it, and things like this. I don't think you can do this on Dell storage.
What needs improvement?
The solution is not cheap. It's much more expensive than DataCore. It costs much more.
The improvement I would expect from them is maybe more if there is integration with VMware. We are also using Amazon Cloud to provision snapshots or to move or to copy snapshots to Amazon. I would expect more integration within Amazon. Amazon has tree storage or last tier so we have that as an option instead of keeping it in Pure Storage as it costs a lot of money. If they offered a hybrid cloud, for example, it would be very helpful.
The solution needs to ensure they have good integration with VVol. VVol is the future of VMware. I have spoken with Pure Storage engineers and they have an integration with vVol. They have a kind of plug-in for VMware to work with VVol, however, it's not mature enough. It's my understanding they're working on it to get it done on that side. More integration with the Windows Server for snapshots would also be helpful.
One year ago I found that instead of having the new Pure Storage FlashArray on-prem, you can have it in Tokyo or you can have it in Virginia - it depends where you are. You can just pay a certain amount per minute and you can have a Pure Storage that you manage from your prem, but have it on Amazon. That may be in production. It will be a useful attribute.
For how long have I used the solution?
I've been using the solution since 2019 and therefore it's not so long. It's a little bit more than one year - nearly two years now as we have started in August, 2019.
What do I think about the stability of the solution?
5.3 is the latest stable version. They have a version 6 now, and 6.1 is in production, however, it's not as stable as the 5.3. We are running to the latest best stable version.
What do I think about the scalability of the solution?
Previously, you were not able to scale the snapshot. You had to do it manually.
For a flash array of 11 terabytes that you buy in a bundle, you can provision for 44 terabytes. We still have six terabytes free. We can come to a ratio of four on full storage. You can optimize four times what they give to you. They give you a ratio from three to four. It depends on the application you have running. Not everything is taken on the storage.
If you would like to expand, you can always just buy more storage disks. We will have to get a new license in two years and we might increase our usage then. For the moment, we have enough space.
How are customer service and technical support?
Technical support has been very helpful throughout the process. They can assist during the setup process. They make everything very easy.
Which solution did I use previously and why did I switch?
We also use the Dell EMC Storage Suite.
This solution is easier than what we've used in the past.
How was the initial setup?
For me, in terms of setup, the process much easier than Symphony, for example. Before, we had DataCore and Symphony. With this product, it was easier to do the zoning on the fiber channel side. On the network side, it was easier. Everything it's much easier than other products if I compare it to Dell or to DataCore and Symphony.
The maintenance, if you have to upgrade the firmware or the version, is very convenient. The support is good also. And they are working now to integrate more in Amazon which will be helpful for us.
What's my experience with pricing, setup cost, and licensing?
While it is my understanding that the solution is a bit expensive from a financial point of view, I don't know the exact costs.
The price, in general, is around $100,000, however, I know it costs more. I don't have the details anymore. I know it was much more than HP 3PAR and Dell Storage Center or DataCore.
We have a five-year contract. We would need to renew it in two years or so.
What other advice do I have?
We are just a customer and end-user.
With Pure Storage, you have two versions. You have the Pure Storage version 50 and version 10. 50 is a little bit bigger than version 10. With FlashArray M50, it's an X50R2, it's full flash.
We have the product currently on-premises, however, we would be more open maybe to Amazon or some other cloud.
I would suggest new organizations go with the product, even though it is new. Some companies are scared of new products. It's more mature in the United States. However, it's working well for us here in Europe. Even if it costs a little bit more, you do get more for what you pay. We've chosen the most expensive option, however, we have no regrets in that sense. It's been worth it.
Overall, I would rate the solution at a nine out of ten. It's very easy to manage and works very well. The maintenance is also excellent. I'd recommend the solution. You don't have to do anything on the FlashArray. You don't have to deal with tier levels, or build and optimize something. Everything is done from the Pure Storage side. You're just using it, and that's it.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr IT Analyst at a local government
increases the overall speed of our systems and because all of our servers are virtual it helps keep our footprint small
Pros and Cons
- "Pure is simple to set up and manage on a day-to-day basis."
- "I had to contact customer support when a drive failed as I was doing a couple of OS upgrades."
What is our primary use case?
Our primary use case of this solution is to manage our virtual environment and storage so our entire VMware environment runs on Pure.
How has it helped my organization?
The solution increases the overall speed of our systems. We run our virtual desktops off of them and there was a noticeable improvement once we moved from our old sand to this new sand. One could tell, the minute we switched to this program, everything ran a lot faster.
VMware benefits our IT board because all our servers are virtual, so it helps keep our footprint small. We spend less on hardware because all our servers are virtual.
What is most valuable?
I find the speed of the solution its most valuable feature. It is really fast and it is also very easy to use. You can basically set it up and forget about it. You don't have to manage it on a day-to-day basis. I also like the plugins that go into beta where you can see there. For instance, if I need to extend a datastore I can go straight to the plugin and extend the data store, refresh the VAs, and see the new store. I don't have to log in and use my credentials, so I save time and it is easy.
What needs improvement?
We only want to manage our virtual environment so this program has all the features we need. We're pretty straightforward customers. I don't see anything that needs to improve as we only use the standard features.
For how long have I used the solution?
We've been using the solution for two and a half years now.
What do I think about the stability of the solution?
Once we've set everything up and running, we haven't really had an issue with it. So it's really stable.
What do I think about the scalability of the solution?
Pure is our primary enterprise storage. We have a smaller one with about a 120 servers and a little over 400 virtual desktops. We have one 20 terabyte model and a 10 terabyte model. I believe it is scalable.
How are customer service and technical support?
I had to contact customer support when a drive failed as I was doing a couple of OS upgrades. The service was pretty good. They knew what the problem was and they were able to remove in by enabling remote features. They shipped out a replacement and we swapped it out and shipped it back. I am satisfied with the technical support.
Which solution did I use previously and why did I switch?
We used an older program, but it was too slow. The main reason for switching over to run our VMware on Pure was the speed and, after several meetings with other vendors, we decided to go with the all-flash model. We replace our programs every five years because we want the best performance.
How was the initial setup?
It was pretty easy to set everything up. We used an integrator from Pure and we had to fill in a worksheet beforehand, so we gave them all the information they needed, like IP addresses and ports. It took less than an hour.
Which other solutions did I evaluate?
We looked at Pure, NetApp and Nimble. Pure is simple to set up and manage on a day-to-day basis. If you want to upgrade, you can simply call in and they do everything on their side. NetApp, for instance, requires you to be on top of firmware, drivers and updating. You must initiate the upgrades, do the upgrades, follow all the steps. With NetApp, you need a lot of insight to manage it and it's difficult if you have only one person dedicated to that.
What other advice do I have?
I am a firm believer that everything has room for improvement, so I rate this nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
President and Principal Architect Engineer at Technetics
It has a lot of statistics which help out with capacity planning
Pros and Cons
- "The back-end data reporting for Pure Storage is phenomenal. The data that you can see on the performance of your customers' array, so you can be proactive about upgrades or enhancements, and is a phenomenal tool to have access to as a partner. I haven't seen this type of stuff out of anything of the other storage systems."
- "The setup needs to be improved the most. They can do a little more with the user interface, but the setup is what I would like to see made a bit easier."
What is our primary use case?
Anytime that you need fast storage.
How has it helped my organization?
The back-end data reporting for Pure Storage is phenomenal. The data that you can see on the performance of your customers' array, so you can be proactive about upgrades or enhancements, and is a phenomenal tool to have access to as a partner. I haven't seen this type of stuff out of anything of the other storage systems.
Pure Storage has a lot of statistics which help out with capacity planning.
As a partner administrating the solution, the back-end reporting has positively affected the time involved in managing and administrating.
What is most valuable?
Performance is its most valuable feature. There is nobody else who is coming close, not that I have seen.
They are on the money with the predictive performance analytics. They claim high performance, and they do have it.
What needs improvement?
There are things that they are doing with the interface all the time to make it better. It is not the easiest to work with, but it is getting close. As far as interfaces, I always liked Nimble's interface the best. Though, Nimble's interface has been stuck in the mud for the last three to four years since HPE took them over. There hasn't been a whole lot of changes to Nimble. Whereas, Pure Storage has been continuing to improve, which is pretty good. It is not top of the market, but it is getting there.
The UI reporting is adequate.
The setup needs to be improved the most. They can do a little more with the user interface, but the setup is what I would like to see made a bit easier.
What do I think about the stability of the solution?
I can't think of a time I've had a problem with a Pure Storage array. You might get drive fail once in a while, but it has never been a problem. Usually, that will get reported in the partner dashboard and we will get an alert. Pure Storage will also get an alert.
Nimble used to be the best if you had a part fail. It would be on your doorstep the next morning. It just showed up, every time. No questions. They have lost some of that with HPE.
Pure Storage is still pretty good. I haven't heard any customers tell me that they just had a part just show up without even knowing anything was down, like I used to hear about with Nimble. However, usually they will get some type of an alert from Pure Storage, such as, "Looks like you lost a drive. Do you want us to send someone out or a power supply?" Then, get it out.
What do I think about the scalability of the solution?
They are at least 30 percent faster than their closest competitor. It depends always on the differences on how you scale. I had customers get NetApp, who couldn't get anything out of it. They finally added another storage shelf and started getting some decent numbers. Well, instead of adding a couple more storage shelves, I could do that with one Pure Storage array. What if I don't need that much storage and don't want to have five shelves? You don't need that with Pure Storage, because one shelf will strain.
I don't have any massive Pure Storage installs. Probably the biggest ones that I have been apart of are five or six arrays.
Which solution did I use previously and why did I switch?
I have at least three customers who have had other stores solutions and installed Pure Storage. There is no comparison. Their old storage solutions have now been relegated to archive, or they have ripped them out.
How was the initial setup?
The initial setup can be challenging. If everything works the way it a supposed to, which it often does, then it is fine. However, when your encounter problems and you have to get into those local admin accounts, that can be a pain. You have to call tech, they need to look up what the password is, then send it to you, which can be a pain.
I would like to see a bit different setup. It would be nice if they have something where you can plug into the thing and see an HTTPS address, like with a bench setup. A couple of other vendors has upped their own Layer 2 protocol for discovery. As long as you are on the same network segment, it pops right up and you can do the base config, then you are ready to log into it in about five minutes. Pure Storage's process is not bad, but it could still be better.
I have never had a problem with a firmware or controller update.
What's my experience with pricing, setup cost, and licensing?
With the pricing, they have, it is pretty competitive to spinning disk.
I have had a couple of customers who have complained about the cost. It can be a little more expensive than some of the other platforms. After it has been installed, I have never had a customer say, "I wish we wouldn't have spent all that extra money." They have always been happy with the product after it has been installed. They might be on the fence about it because of the price, but everybody who I have ever seen install it, they are always happy with it.
Which other solutions did I evaluate?
The competing vendors are NetApp, Nimble, and IBM. I don't run into a lot of Dell EMC. Customers pick Pure Storage for performance.
There is no comparison performance-wise. I also install Nimble for storage, and Nimble has flash and all-flash, as well. However, if you are looking at the performance numbers, these Pure Storage is just killing it.
What other advice do I have?
I have integrated the solution with vCenter. There is nothing remarkable about it. It works. I have no complaints.
I think all vendors have a pretty decent platform for inline deduplication and compression. There are always little differences here and there, but I haven't seen anything remarkable with Pure Storage.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
Network Manager at Macc 911
The solution has reduced our power usage
Pros and Cons
- "We have tons of capacity on it."
- "It is fast and reliable. It works."
What is our primary use case?
We use virtual servers on there.
How has it helped my organization?
We have tons of capacity on it.
What is most valuable?
It is fast and reliable. It works.
For how long have I used the solution?
We have been using it for three years.
What do I think about the stability of the solution?
For three years, we haven't had any trouble with it. It is reliable. Once it is installed, off it goes.
What do I think about the scalability of the solution?
The scalability is handy. You can just add more drives. They automatically synchronize. You don't have to do anything but snap them in there. It is pretty easy.
How are customer service and technical support?
I can't even remember dealing with technical support.
Which solution did I use previously and why did I switch?
We had tons of old physical servers and needed the storage room. It was more cost-effective to set this solution up for running our VM environment off it.
The solution is bigger and faster than what we had before.
How was the initial setup?
The initial setup was pretty straightforward and simple.
What about the implementation team?
We used Compunet for the deployment. Our experience with them was good.
What was our ROI?
The solution has reduced our power usage.
What's my experience with pricing, setup cost, and licensing?
The solution could be cheaper.
There should be quite a bit of reduction of TCO with just licensing (and stuff) because we run the VM environment off it.
What other advice do I have?
I would recommend to go with this solution.
We have integrated the solution with VMware, and the process was seamless. We've never had any trouble with it.
Flash drives make an amazing difference.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CTO at a wellness & fitness company with 201-500 employees
Simplifies my upgrade paths, and the support I have received has been outstanding
Pros and Cons
- "The sales and executive support have been outstanding compared to the rest of the market... My upgrade paths have been simple on the Pure... It's a lot simpler to implement and a lot simpler to manage."
- "In some cases, we get into very in-depth conversations around movement of specific data and, what's more, chunk sizes. The documentation lacked any description or information on that."
What is most valuable?
The sales and executive support have been outstanding compared to the rest of the market. I replaced another couple of vendors that I had in place for storage, who over-promised and under-delivered on their technical expectations, and who certainly over-promised on their ability to do conversions from one array to another. My upgrade paths have been simple on the Pure.
What needs improvement?
The documentation has gone along with the idea of "it's simple to use." In some cases, we get into very in-depth conversations around the movement of specific data and, what's more, chunk sizes. The documentation lacked any description or information on that.
It wasn't until we got to a point where we had changed out everything front-ending the platform, and got past that conversation and we rose up past helpdesk and fact sheets and documentation, and before we actually got to somebody who knew about it, there was community knowledge within Pure that knew that problem existed. Having that front and center, where we could have searched and looked for that information, would have answered our questions and caused me to rate it as a ten.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
I've never had an outage.
What do I think about the scalability of the solution?
It's very scalable. I probably run about 10 million patient visits a year through the system. I've never had a problem. It's back-ending my entire medical record platform. It's a very stable platform.
Which solution did I use previously and why did I switch?
Prior to Pure, the original implementations that we had for other vendors had been in place for about 15 years. This actually replaces another all-flash array product that had been in place for the three years previous.
What was our ROI?
From an investment standpoint, the support staff I require for it is greatly reduced, so I don't have the in-depth requirements that I had on other products. The challenges of getting into the product and manage it and moving away from older platforms for systems management disappeared, so that reduced my cost and expense for support. It's a lot simpler to implement and a lot simpler to manage, so I'm able to divert those resources onto other projects, so it's a pretty decent return on investment.
What's my experience with pricing, setup cost, and licensing?
I definitely like the licensing model. It's a lot better than being "piecemealed" as a customer. I've been extremely happy. Cost-wise, it's been very effective. We're a nonprofit-based organization, so pricing is at the forefront of every conversation we have, and it's been a good marriage between the technical capability of the product, the software that we get, the service and support that we get. From a price standpoint, it's been very effective.
Which other solutions did I evaluate?
I looked at a half a dozen other products and Pure won over across the board.
What other advice do I have?
I would absolutely recommend this product to a colleague. And I have done that already.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
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Updated: November 2024
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