Sauce Labs Reviews

I am part of the QA team. I am implementing this solution. Right now, we are also trying to implement this solution in order to gather results in the testing process.

We have several stores around the world, more specifically around Latin America. We are trying to automate many tasks for the mobile applications that we are building. We are also trying to automate many web tasks in order to upload items to the tool.

The device level of the platform is the most valuable aspect for our team.

So far, the stability has proven to be quite good.

The solution seems to have interesting automation capabilities that we still need to understand. 

The testing process is difficult. I need to prove the complete competency of the tool, and I am finding that challenging. 

Right now, we are in the initial phases when it comes to actually using the product. We are testing some tools in order to implement them in the future. We are in a very early stage.

While we are still in the early testing phase, from what I have seen so far, I can say the solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. The performance appears to be very good.

That said, we still need more time to really dig into its capabilities. 

We've been in touch with technical support as we've run into some issues and we want to better understand how the product will work in practice. We've been in touch to try to get a hold of someone that can walk us through a customer journey so that we have the knowledge we need to use the full potential of the product. We're still working on making this happen.

The solution has not been implemented fully yet. We are still trying to uncover if this is the right solution for our company. We seem to need assistance with support and with the setup process before it will actually go live. We're not far enough into the process to really discuss the deployment and if it is difficult, or complex, or very straightforward. Those details are still to be determined. 

I'd rate the solution at an eigh tout of ten overall. 

We had an issue in the past and we're looking further into the issue.  

Mobile application testing.

Yes, it allowed us to scale mobile testing across the globe.

Cloud availability.

More physical devices.

The most valuable feature is the ability to easily test multiple browsers and versions, as well as off-loading our local environments using the SauceCloud.

We're able to utilize the local server space more efficiently now that we utilize the SauceCloud for regression runs that have typically been resource-intensive.

Running tests in the SauceCloud can take longer than running in a local environment.

I have been using it for six months or so.

We have not encountered any deployment issues.

We have not encountered any stability issues. SauceCloud is great.

We have not encountered any scalability issues. SauceCloud handles all of this for us!

I have not directly communicated with customer service.

I haven't had to use technical support; documentation is great. I can usually find an answer online if needed.

We previously used a locally scaled Selenium stack.

There were some issues with our firewall and the tunnel for the SauceCloud. But we were able to overcome the hurdles fairly quickly.

An in-house team implemented it.

Currently, the biggest return has been in the ability to re-purpose local environments, previously dedicated to regression testing. Also, freeing up the engineers to work on other tasks while Sauce handles the regression across multiple browsers.

We have an enterprise account; it has worked great for our needs.

We didn't find anything that directly compared to Sauce Labs.

It's a great tool!

Sauce Labs is valuable to my job for the multitude of devices and browser/OS combinations they provide for real device testing. I am able to eliminate the part where I have to find a human with that device or browser and have them test (potentially not even do that correct), and do the testing quickly at my desk. It also allows Selenium script testing which eliminates more human error.

It has improved our organization by testing our website on more devices and browsers that what our company currently owned. We were able to test on the newest browsers without installing them on our computer, or testing the newest OS without having to update our mobile devices.

It would be nice if they could ask for the URL and what browser/OS I want to test in, but not just one combination, I want the ability to start up 10 concurrently at a time. I would also like to put in a username and password before the launch of the test so it will auto put those in all on 10 instead of going into 10 tabs and having to put the same information over and over again.

Our company has been using SL for almost 2 years now in my department, and several more years in other departments.

Initially there was some stability issues with IE9 combos but have since been resolved. They have excellent customer service.

Customer service is top notch. When you report a bug or inquire about something they get back to you with a plan of action, not just "ok we will let our team know". It's refreshing having a company that wants to work better for its customers.

Previously we used BrowserStack, but since they couldn't comply to our legal terms we were able to find Sauce Labs and are better for it.

Sauce Labs was very easy to use for it's basic needs, but using Sauce Connect was very confusing. I am a technical person, but the documentation needs to be a little more "dummy" friendly for nonprogrammers. This sites documentation is really more geared for the software engineer rather than the Qa Engineer in my opinion.

Ability to run many different browsers and tests in parallel. This has allowed us to keep our total test times under 25 minutes (even as we've continually added hundreds more tests and up to 10 browsers) and run tests more often—decreasing the time from bug introduction to detection.

Being able to test mobile devices (iOS, Android, and different browsers on each device) has helped us catch tricky mobile-specific bugs in the past.

We've also found the web-based review features (video playback, step-by-step screenshots, "click to manually take over test", full logs) and API handy for diagnosing failing tests and looking back at the result and timing history.

We also found Sauce Labs to be more flexible than alternatives during the setup phase—if you go just one parallel instance over the limit, for example, I noticed they won't instantly fail your tests like another major provider does, which saved a lot of time and frustration when getting parallel tests set up to start.

We now find most browser-specific breakages before they hit production. This lets us push code out knowing it won't break in specific browsers, letting us be bolder in making larger changes across our codebase, frontend to backend.

We are now getting our Sauce Labs tests integrated with our CircleCI tests using Sauce Connect, which should dramatically decrease the time-to-issue discovery and save us time tracking down bugs once our tests catch them.

Finding ways to debug our flakier tests is an ongoing pain for us (we've fought with our own tests' flakiness across all different providers, often e.g. due to some test steps using implicit rather than explicit waits). We could always use more insights in to the causes of different failures, common advice when a failure type is detected, or more detailed guidance on best practices for test runner setup.

The temporary storage they are giving is just awesome. You can run all your tests in the cloud on one powerful platform.

I was just surfing to know about monkey runner and selenium tools, I encountered this cool tool and boom. Thousands of events can be fired easily to your device. Purchasing it would be worth it.

None as of now. Soon I will be purchasing ( if my Director approves :P) then i can honestly tell you. The 7-days scheme should be removed.

2 weeks

No. The configuration of server explained properly.

No.

No. The most famous selenium integration is enough to show off your scalability.

4.8 out of 5

4.5 out of 5

No.

Somewhat complex in terms of configuring server.

• They have a video recording feature which I find tremendously helpful. It helps me debug and find defects quicker. When I see something fails, it shows me the video of the failed part, the video playback feature is amazing.
• Easy to setup.
• Very responsive. Get back within the same day – overall great company.

My company was doing manual testing, I came in and built a framework using Sauce Labs; now it takes less than an hour for regression testing. Easy integration, increased the amount of codes that go out. I used to have to write the tests and perform manual tests; Sauce Labs, has changed all that.

Documentation is pretty extensive, but at an advanced level could be a bit better. But they are always helpful. Besides that everything is great, they help out right away, so nothing is a big deal.

About three and a half years.

No issues with deployment.

No issues at all with the product's stability.

Very good, highly scalable product.

They are amazing. Always get back to me, follow up, everything is amazing.

They are amazing. Always get back to me, follow up, everything is amazing.

Previously I used my own virtual environment – had to create and manage it on my own, now I don’t have to worry, infrastructure, setup, anything, Sauce Labs does it all for me.

Straightforward for me.

I implemented in-house.

In terms of value, we increased our release cycle to twice a week as opposed to once every two weeks – so its doubling productivity.

I did. I looked at BrowserStack. Did not have video-playback, which is tremendous for finding bugs and code.

I think its excellent and everyone should get it – I recommend it to everyone. No brainer. Nothing else like it out there right now.