Sauce Labs Reviews

Testing subscription videos for on-demand software, making them better quality and bug free for our customers.

It helped to integrate our performance testing and UAT, which helped to deliver a bug free software for our customers.

• Cloud testing
• Performance testing
• Continuous integration testing
• Easy to integrate with the other platform for tracking purposes.

Sauce Labs needs to be improved in the different platforms for farm testing, like iOS and Android farm testing and farm testing web browsers.

No issues.

No issues.

I have not contacted customer service or technical support so far.

Sauce Labs is the first service that I am using.

It was built by my team before I joined the company.

In-house.

Compared with other services, Sauce Labs is a bit expensive.

We evaluated different services, e.g., LambdaTest.

I am now an expert in Sauce Labs and can build more test scripts.

• Cross Browser testing
• Mobile Web testing
• JS Unit testing

It was difficult for us to test our automation cases of real hardware. There is big combination of OS versions and different screen sizes. Sauce Labs has helped us to resolve this issue.

Sauce Labs test execution speed should improve.

We have used this solution for one year.

There were no deployment issues.

There were no stability issues.

There were no scalability issues.

Customer support is excellent. I would give them a rating of 10 out of 10.

Technical support is excellent. I would give them a rating of 10 out of 10.

We did not use a solution previously.

The setup was straightforward.

We implemented this in-house.

The ROI was high (100%).

It could be less money, such as pay-per-use with a lower rate.

We evaluated LunaScape 6.

This solution is very useful in automation.

• Reporting
• Parallel test execution
• Availability of number of real devices and emulators

It was difficult for us to test our automation cases of real hardware along with a big combination of OS versions and different screen sizes. Sauce Labs has helped us a lot in resolving these issues.

More structured reporting.

Less than a year.

Not so far.

Not so far.

Not so far.

Three out of five.

Three out of five.

Yes. We were using BrowserStack. We switched because Sauce Labs is more user friendly.

Very straightforward. You just need username and access key to launch your automation test.

In-house. It's very easy for any non-technical user to follow the descriptive documentation.

100%.

It could be less. I would like to see pay per use with a lower rate.

Nope. Cause it was a straightforward choice for us.

Nope.

• Scalability
• Fast
• Customer service
• Technical support
• Pricing

Since around August of 2015

Sauce Labs support has been very helpful, and they are always friendly, even when it's not always a direct problem with their service or our usage of it.

For our needs, the customer service and technical support come through the same channel, and we've been very happy with the level and quality of responsive support we receive.

Real time VM access for functional testing and manual usage.

• Sauce Connect
• VM access

Reliable access to VMs with built-in recording and log tools have improved release reliability and confidence.

Implementing user requests at a faster rate.

Two years.

No major issues. Just adapting to meet our needs and existing infrastructure.

No problems other than the occasional service disruption.

Scaling options are available for purchase, but scaling by improving and streamlining our processes has been the best approach.

Excellent, responsive, and goes above and beyond.

No.

Unknown, as I was not part of the initial work to perform the setup.

The implementation was done in-house.

High confidence in our automated testing, along with auditability.  

Select a plan that offers scaling, but investigate the ability to improve existing processes.

Yes, Stackdriver.

Being able to test on real devices through Selenium has been a fantastic tool!

Previously we were unable to test on real devices.

Internet connectivity to real devices has been a challenge.

Several months.

Internet connectivity to real devices has been a challenge.

No.

No.

Implemented myself.

Being able to test on real devices in the cloud without having to manage the devices locally.

Sauce Labs' billing and device access models are absolutely fantastic compared to other similar providers in the space.

Yes, many. TestDroid, TestObject, Xamarin Test Cloud, AWS Device Farm, Perfecto Mobile, Keynote/Device Anywhere

• Able to test in different OS and browsers

It improved our organisation by reducing escaped bugs.

• Provide an automation framework suite for basic websites

I have been using it for the last year.

• Simulators
• Parallel testing

Faster access to different versions of browsers, without needing to worry about hardware or software limitations; 99% uptime.

It would be helpful if they included more user-friendly reports. In addition, I would like to see them continue to introduce more browsers and mobile versions.

One year.

Not so far.

Not so far.

Not so far.

Eight out of 10.

Eight out of 10.

We were using a local solution. We switched so we would not have to worry about hardware or software limitations.

Straightforward. You just need a username and key to start.

Eight out of 10.

100%.

It's a little expensive, but worth it.

Not really.

No.