Sauce Labs Reviews

Sauce has all of the wanted features, from just about any major OS, any major browser, and different resolutions. I can't imagine how complicated it is to support such a vast array but they seem to have done it. A client has an issue on FF on 1920x1080? No problem. I can spin up a VM instance and instantly confirm the issue. This helps us bring a new responsive web experience to users and quickly fix strange issues that would literally require a server farm to have each version of every OS!

A more clean, lean, and bug-free site! We know our site works on mobile. We know our site looks good on Safari 8 1280x1024. We know android phones display the website perfectly. It makes sure that the user doesn't get a bad experience which is crucial these days.

I don't really know of any, I wish everything life was a bit cheaper, so maybe that? I honestly have no complaints. They did all of the hard work so our lives are easier and the users get a better experience every time.

• Video recording / screencasts
• Very fast response from customer service
• Mobile Web, and Native Mobile Support
• Can handle massive amounts of parallel tests
• Manual testing sessions
• In-browser unit tests 

• No longer have to manage VMs for testing. No more browser upgrading and dismissing dialogs and windows that stack up.

2 years

Using Jenkins to call Selenium tests running from Serenity BDD with Gradle. It is very easy to get tests going in this manner.

It makes my life much easier. 

Maintaining many environments for test is a bear. These guys make it so easy with their CI integration that you can have tests going in after a few hours.

There have been various times throughout the last month or so where the service has gone down during business hours. This has impacted a release or two, so it is definitely less than ideal. Increasing uptime would be a good focus.

Over the last month or so, there have been times the service was unavailable at less than ideal times.

Now that we have an enterprise license, we no longer have to worry about minutes each month!

I have found it very valuable that Sauce Labs gives me the ability to integrate testing on multiple web browsers into our Jenkins Pipeline.

It has made our end to end testing roughly 25 percent faster.

I think there could be improvements in the way Sauce Labs provides support to its users and could maybe provide tutorial videos on its services.

About 4 months.

No.

Minor ones but they were on my end.

Our application is relatively small so no

10/10

9/10

No.

It was very straightforward but there was a slight learning curve.

In House.

10/10

The free version works just fine.

No.

Nope! But in a future release I would like to see a more seamless integration with mobile testers.

Validates our cloud application on multiple browsers. The application is based on Node and is hosted and deployed on the cloud. The application is supported on all major browsers.

Sauce Labs provided the capability to test our application on multiple browsers. It allows us to not have to worry about setup and cleanup every time we want to run the tests.

Sauce Connect gave us ability to test an application that was hosted locally. Playback recording of the entire test suite also helped us while debugging failures.

1. Ability to configure the memory and CPU for the test machines 
2. Ability to install profiles on iOS real mobile devices

Allows us to do JIRA Cloud and BambooHR Integration. As a development shop, Sauce Labs builds a lot of internal tools. We have the availability of our own JIRA Cloud and BambooHR integration as an open source project.

Helps us free up local environment space and has freed up time for more exploratory testing with QA engineers. It improved our organization by reducing escaped bugs.

I would like to see improved network connectivity and it should allow playback for native apps.

We have used this solution for about a year.

There were no deployment issues.

It is less stable when running parallel tests.

There were no scalability issues.

Customer service is excellent. I would give it a rating of 10 out of 10.

Technical support is excellent. I would give it a rating of 10 out of 10.

We were using BrowserStack, and we switched because Sauce Labs is more user-friendly.

The initial setup was simple and straightforward. The documentation is very helpful and good. You just need a username and access key to launch your automation tests.

We implemented in-house

The ROI is 100%.

It could be less like pay-per-use with a lower rate.

We did not evaluate other options. This solution was a straightforward choice for us.

Testing a browser-based application. We have a hotel booking site which is used across a wide variety of platforms. Starting out, we are mainly used for manual checks. However, we are in the process of getting automation.

Testing across multiple devices and environments is now possible to do quickly and effectively.

Being able to test on real devices is a big deal. 

Sometimes pasting text while using "text object" does not seem to work, and it slows down testing times quite a bit.

Previously, we only had four test devices, and it usually took awhile to even track them down. We often were not able to duplicate reported issues with the tools we had.