Sauce Labs Reviews

It provides zero maintenance browser instances.

We have better validations.

It has a wide assortment of platforms.

It should provide more examples of script code.

We experience very infrequent issues with stability.

No scalability issues.

I would rate support as an eight out of 10.

We implemented it in-house.

Our ROI is good.

Being a cloud based testing grid is really the key feature. But inside the product the killer features for us was the new CI dashboard of test results, and the recording of bugs into JIRA.

We are small. Most small dev teams do not consider testing as much. But this is exactly why we needed sauce. Quality was priority from day one. And with only developers the only solution was automated testing, and a test grid we did not have to manage ourselves. We choose Sauce because of it's popularity, but also because they have a good relationship with the market and show their interest in helping the market get better with test automation.

I would like to see it work directly with Azure Web Apps so that we do not have to have a separate step to run tests, or setup complex flows in Jenkins.  

Because our application front-end runs one Azure Websites which is a PaaS solution, we do not have server access and this makes it challenging for use to work with some external tools. I would like to see sauce labs have a direct integration with Azure Web App slots. This way we would not have to make the test runs a manual step. Currently we initiate tests manually and if they pass we do a manual promotion from an Azure Web Slot. We could integrate Jenkins or other release automation tool, but this would be additional overhead on top of what Azure provides out of the box. Another way to do this, instead of a direct integration with Azure. Is if their was a way to run tests in Sauce upon ever commit of a specific branch in GitHub. This way we could have a branch just for automation, and would not need to involve Azure Web App slots at all.

It is a good web and mobile application automated testing platform. I am able to eliminate having to find a human with a specific device or browser and have them test.

It's easy to implement and is time saver. Initially, there were some stability issues with IE9 combos but have since been resolved. They have excellent customer service.

Appium for mobile testing has improved our organization by allowing us to test our website on more devices and browsers than we currently possess.

Progress towards reducing application testing time can be made. There should be better and programmatic controls on request/response recordings and sharing with developers similar to new testing frameworks on the market.

No

No

Sauce Labs was very easy to use for basic needs, but using Sauce Connect was very confusing. I am a technical person, but the documentation needs to be a little more easy to understand for non-programmers. The documentation on this site is more oriented towards the software engineer than to the QA engineer.

Our organization has improved by testing our website on more devices and browsers than we currently have. We were able to test on the newest browsers without installing them on our computers, and test the newest operating systems without updating our mobile devices.

They offer a large number of devices and browser/operating system combinations for real device tests. I can eliminate having to find a person with the necessary device or browser who will perform the tests quickly on my desk. It also allows me to use the Selenium script test which eliminates more human error.

It would be nice for it to ask for the URL along with browser/operating system I want to try, but not for it to simply ask for a combination. I want to be able to start ten at the same time. I would also like to put a username and password before the test launch instead of entering ten tabs and having to put the same information over and over again.

No

Ability to quickly spin up VMs to test combinations of browsers and operating systems is a must.  

This service allowed me to get tests running within an hour of signing up!

This service has enabled several employees here to schedule tests and shift left with CI, which offers reliability and minimizes variability.

Getting accurate pass/fail results when running TestNG scripts in parallel by class is a challenge but after some work we figured out a solution.  I have also heard some complaints about lag when spinning up VMs but it is so much faster than the alternative that I don't mind.

Ability to scale and run in cloud

Multi-platform support

Links are not present very easily. One has to search for them.

Ability to run on physical devices is not present.

Almost 8 months

None

None

No

Amazing. Within 12 hours of ticket creation, I was contacted.

Yet to determine.

None

It was easy.

In-house

Unknown at the moment.

To be determined.

Keynote, but did not use because of pricing.

I recently took a trial account of Sauce Labs for some R&D purposes. Sauce Labs has pretty amazing capabilities of providing huge combinations of OS-platforms and emulators and my objective was achieved. My impression was the the site had all the information which I needed to get started but it was scattered and not easily accessible. Example, I somehow reached the tests dashboard page and I memorized it for subsequent access instances as it was not present in links sections. Maybe I missed it, but then if key information is not placed such that it is easy to find, then others can as well miss it. I found Platform Configurator extremely helpful but I found it only when I visited the Platforms page. Before that I was struggling to find what all information should be put in desired capabilities because that appeared to change with platform. I also liked that Sauce labs provide an amazing 90 hours during trial period which is really useful when R&D has to be done. It would be icing on the cake if Sauce Labs can provide a way to run tests on real devices.
Thanks Sauce Labs, you have one more loyal subscriber.

Our primary use case is for cross-browser automation. 

One more improvement would be the cost. It would be great if we can get more competitive pricing especially in terms of Real devices. Apart from this, I don't see any drawbacks. I love the support team. The user interface is very easy to integrate. It has solved so many hurdles very easily and my company is very happy.

The most valuable feature is the cross-browser feature, it has many android and iOS devices both simulators and real devices. It's easy to integrate. I also like video recording too. 

The only drawback is the speed, it will be good if we have a server in Asia too. It will be great if we can improve speed while initialization and execution.

We have been using Sauce Labs for 3+ years. 

The stability is excellent.

Scalability is very good.

Highly recommended.

We also evaluated AWS Device Farm.

We capture bugs before they make it to production. Once the setup is done, the automation tester focuses on automation testing. Without worrying about infrastructure, we let our testers shine, and ultimately, be more effective.

Sauce Labs has been very important to our project. We have used Sauce Labs to run our builds for both mobile and desktop web applications, as well as for nightly regression builds. The only reason we have stopped using Sauce Labs is due to project budget and the removal of an automated QA resource. Still, we have hooked up a pretty spiffy Jenkins and Sauce Labs in conjunction with several third party web-metric systems (such as YSlow) to capture a nightly set of performance data.

Sauce Labs has one of the best infrastructures available for browser automation, and it keeps getting better. You have a huge amount of open source, community provided resources, which allow you to do almost anything right away.

Integration with Github, as well as several other similar tools, could be improved. However, Sauce Labs appears to be on that track. With all of the innovations that they have made over the past year and a half, I am looking forward to the changes they have planned for the future.