Try our new research platform with insights from 80,000+ expert users
PeerSpot user
Software Developer Trainee at a tech services company with 10,001+ employees
Consultant
We can fire thousands of events to devices and run all our tests in the cloud, but the 7-days scheme should be removed.

What is most valuable?

The temporary storage they are giving is just awesome. You can run all your tests in the cloud on one powerful platform.

How has it helped my organization?

I was just surfing to know about monkey runner and selenium tools, I encountered this cool tool and boom. Thousands of events can be fired easily to your device. Purchasing it would be worth it.

What needs improvement?

None as of now. Soon I will be purchasing ( if my Director approves :P) then i can honestly tell you. The 7-days scheme should be removed.

For how long have I used the solution?

2 weeks

Buyer's Guide
Sauce Labs
October 2024
Learn what your peers think about Sauce Labs. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.

What was my experience with deployment of the solution?

No. The configuration of server explained properly.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No. The most famous selenium integration is enough to show off your scalability.

How are customer service and support?

Customer Service:

4.8 out of 5

Technical Support:

4.5 out of 5

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Somewhat complex in terms of configuring server.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Test Lead at a tech company with 10,001+ employees
Real User
It runs and scales in the cloud with multi-platform support, features we found valuable during our 90-hour trial period for R&D purposes.

What is most valuable?

Ability to scale and run in cloud

Multi-platform support

What needs improvement?

Links are not present very easily. One has to search for them.

Ability to run on physical devices is not present.

For how long have I used the solution?

Almost 8 months

What was my experience with deployment of the solution?

None

What do I think about the stability of the solution?

None

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Customer Service:

Amazing. Within 12 hours of ticket creation, I was contacted.

Technical Support:

Yet to determine.

Which solution did I use previously and why did I switch?

None

How was the initial setup?

It was easy.

What about the implementation team?

In-house

What was our ROI?

Unknown at the moment.

What's my experience with pricing, setup cost, and licensing?

To be determined.

Which other solutions did I evaluate?

Keynote, but did not use because of pricing.

What other advice do I have?

I recently took a trial account of Sauce Labs for some R&D purposes. Sauce Labs has pretty amazing capabilities of providing huge combinations of OS-platforms and emulators and my objective was achieved. My impression was the the site had all the information which I needed to get started but it was scattered and not easily accessible. Example, I somehow reached the tests dashboard page and I memorized it for subsequent access instances as it was not present in links sections. Maybe I missed it, but then if key information is not placed such that it is easy to find, then others can as well miss it. I found Platform Configurator extremely helpful but I found it only when I visited the Platforms page. Before that I was struggling to find what all information should be put in desired capabilities because that appeared to change with platform. I also liked that Sauce labs provide an amazing 90 hours during trial period which is really useful when R&D has to be done. It would be icing on the cake if Sauce Labs can provide a way to run tests on real devices.
Thanks Sauce Labs, you have one more loyal subscriber.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Sauce Labs
October 2024
Learn what your peers think about Sauce Labs. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Works at Infosys Technologies Ltd
Real User
It allowed us to scale mobile testing across the globe

What is our primary use case?

Mobile application testing.

How has it helped my organization?

Yes, it allowed us to scale mobile testing across the globe.

What is most valuable?

Cloud availability.

What needs improvement?

More physical devices.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Executive Chef at El Comienzo
Real User
They offer a large number of devices and browser/Operating system combinations for real device tests
Pros and Cons
  • "They offer a large number of devices and browser/operating system combinations for real device tests"
  • "Lacks the ability to start multiple tests simultaneously."

What is our primary use case?

Sauce Labs was very easy to use for basic needs, but using Sauce Connect was very confusing. I am a technical person, but the documentation needs to be a little more easy to understand for non-programmers. The documentation on this site is more oriented towards the software engineer than to the QA engineer.

How has it helped my organization?

Our organization has improved by testing our website on more devices and browsers than we currently have. We were able to test on the newest browsers without installing them on our computers, and test the newest operating systems without updating our mobile devices.

What is most valuable?

They offer a large number of devices and browser/operating system combinations for real device tests. I can eliminate having to find a person with the necessary device or browser who will perform the tests quickly on my desk. It also allows me to use the Selenium script test which eliminates more human error.

What needs improvement?

It would be nice for it to ask for the URL along with browser/operating system I want to try, but not for it to simply ask for a combination. I want to be able to start ten at the same time. I would also like to put a username and password before the test launch instead of entering ten tabs and having to put the same information over and over again.

For how long have I used the solution?

One to three years.

Which solution did I use previously and why did I switch?

No

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
abhayr - PeerSpot reviewer
Senior Quality Engineer at Quest Software
Real User
Sauce Connect gave us ability to test an application that was hosted locally
Pros and Cons
  • "Sauce Connect gave us ability to test an application that was hosted locally."
  • "The ability to configure the memory and CPU for the test machines should be included."
  • "The ability to install profiles on iOS real mobile devices should be included."

What is our primary use case?

Validates our cloud application on multiple browsers. The application is based on Node and is hosted and deployed on the cloud. The application is supported on all major browsers.

How has it helped my organization?

Sauce Labs provided the capability to test our application on multiple browsers. It allows us to not have to worry about setup and cleanup every time we want to run the tests.

What is most valuable?

Sauce Connect gave us ability to test an application that was hosted locally. Playback recording of the entire test suite also helped us while debugging failures.

What needs improvement?

  1. Ability to configure the memory and CPU for the test machines 
  2. Ability to install profiles on iOS real mobile devices

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Front-End Web Developer at lbrands
Real User
Appium for mobile testing has improved our organization by allowing us to test our website on more devices and browsers than we currently possess
Pros and Cons
  • "APPIUM for mobile testing has improved our organization by allowing us to test our website on more devices and browsers than we currently possess."
  • "Progress towards reducing application testing time can be made."

What is our primary use case?

It is a good web and mobile application automated testing platform. I am able to eliminate having to find a human with a specific device or browser and have them test.

How has it helped my organization?

It's easy to implement and is time saver. Initially, there were some stability issues with IE9 combos but have since been resolved. They have excellent customer service.

What is most valuable?

Appium for mobile testing has improved our organization by allowing us to test our website on more devices and browsers than we currently possess.

What needs improvement?

Progress towards reducing application testing time can be made. There should be better and programmatic controls on request/response recordings and sharing with developers similar to new testing frameworks on the market.

For how long have I used the solution?

Trial/evaluations only.

Which solution did I use previously and why did I switch?

No

Which other solutions did I evaluate?

No

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Gerente de oficina at MRW Logística Avanzada
Real User
There is a huge amount of open source, community provided resources
Pros and Cons
  • "There is a huge amount of open source, community provided resources."
  • "Integration with Github, as well as several other similar tools, could be improved."

What is our primary use case?

We capture bugs before they make it to production. Once the setup is done, the automation tester focuses on automation testing. Without worrying about infrastructure, we let our testers shine, and ultimately, be more effective.

How has it helped my organization?

Sauce Labs has been very important to our project. We have used Sauce Labs to run our builds for both mobile and desktop web applications, as well as for nightly regression builds. The only reason we have stopped using Sauce Labs is due to project budget and the removal of an automated QA resource. Still, we have hooked up a pretty spiffy Jenkins and Sauce Labs in conjunction with several third party web-metric systems (such as YSlow) to capture a nightly set of performance data.

What is most valuable?

Sauce Labs has one of the best infrastructures available for browser automation, and it keeps getting better. You have a huge amount of open source, community provided resources, which allow you to do almost anything right away.

What needs improvement?

Integration with Github, as well as several other similar tools, could be improved. However, Sauce Labs appears to be on that track. With all of the innovations that they have made over the past year and a half, I am looking forward to the changes they have planned for the future.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user770031 - PeerSpot reviewer
Software Development Engineer at a computer software company with 201-500 employees
User
Provides zero maintenance browser instances
Pros and Cons
  • "It provides zero maintenance browser instances."
  • "It has a wide assortment of platforms."
  • "It should provide more examples of script code."

What is our primary use case?

It provides zero maintenance browser instances.

How has it helped my organization?

We have better validations.

What is most valuable?

It has a wide assortment of platforms.

What needs improvement?

It should provide more examples of script code.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

We experience very infrequent issues with stability.

What do I think about the scalability of the solution?

No scalability issues.

How is customer service and technical support?

I would rate support as an eight out of 10.

What about the implementation team?

We implemented it in-house.

What was our ROI?

Our ROI is good.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Sauce Labs Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Sauce Labs Report and get advice and tips from experienced pros sharing their opinions.