Wide variety of platform and browser configurations.
Software QA Automation Analyst at a tech services company with 501-1,000 employees
Wide variety of platform and browser configurations. Documentation and speed could be improved.
What is most valuable?
How has it helped my organization?
Sub-accounts allow multiple teams to test concurrently.
What needs improvement?
Documentation and speed.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Online Websites Advertising at a marketing services firm with 51-200 employees
It helps us make sure that our websites are compatible with the major browsers and are also mobile-compatible.
Valuable Features:
Free and unlimited access to a variety of browsers to test your website in a real envornemt not just simulating behavior.
Fast feedback as you can run parallel sessions.
Screenshots and video playbacks that can be shared online!
Improvements to My Organization:
As we desgin websites for clients, we needed to make sure that our websites are compatible with the major browsers and are also mobile-compatible.
Room for Improvement:
I only tried the free trial so far, so not a lot to say about the cons.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Sauce Labs
January 2025
Learn what your peers think about Sauce Labs. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Senior QA Engineer at a tech services company with 51-200 employees
We save time by running tests in parallel. Now, I integrated Sauce with Travis in the building process.
Valuable Features
Availability - Always ON
Scalability - Run all tests in parallel
Full Report - With logs, videos, and screenshots
Easy connect and start up.
Many options and platforms available
Faster executions and results
Parallel tests
Sauce Connects
Now, I integrated Sauce with Travis in the building process.
Improvements to My Organization
We have paralleled the tests, drastically reducing testing time.
Room for Improvement
Agility
Faster results
Use of Solution
3+ years
Customer Service and Technical Support
They are great! Always friendly and thorough.
Other Solutions Considered
TestingBot
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief Arrgonaut at a tech services company with 51-200 employees
Selenium without the fuss
What is most valuable?
Turn-key access to any browser/OS combination I need
Video recording with permalink to the test job
How has it helped my organization?
I've been able to help numerous companies get up and running with Selenium quickly thanks to Sauce Labs.
For how long have I used the solution?
4 years
How are customer service and technical support?
Customer Service:
Support is friendly and responsive.
Technical Support:Solid.
Which solution did I use previously and why did I switch?
Local execution and a small number of virtual images. Switched because it became too onerous to support.
How was the initial setup?
For a technical person, it's pretty straightforward.
It can be complex given the nature of Selenium and integrating with a third-party platform. But once you understand the fundamentals of Selenium and Sauce, it's simple enough to connect your tests to their infrastructure and capture the results for your own reporting needs.
What about the implementation team?
I help companies implement Selenium. When implementing Sauce (which is a given unless there are constraints that prohibit it) I either update their existing test code to work with it, or implement my open source Selenium framework for their testing needs (http://github.com/chemistrykit/chemistrykit) which comes with Sauce support built-in.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Quality Engineer at a tech services company with 10,001+ employees
It is very useful, especially in my manual and automation testing
What is most valuable?
Cross platform testing with multiple browsers with iOS, Android, and web. Sauce labs is suitable for both native and hybrid apps.
How has it helped my organization?
Using Sauce Labs testing, it is faster and more accurate. I can run multiple tests on multiple browsers with a different set of devices.
What needs improvement?
Some functionality needs improvement:
- Playback is not supported for apps.
- Speed needs some attention.
For how long have I used the solution?
Two years.
What was my experience with deployment of the solution?
No.
What do I think about the stability of the solution?
Yes. Sometimes, it is not stable.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
Good.
Technical Support:Good.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
The initial setup was straightforward and easy.
What about the implementation team?
We used an in-house team.
What was our ROI?
Good.
What's my experience with pricing, setup cost, and licensing?
A license is easy to obtain.
Which other solutions did I evaluate?
No.
What other advice do I have?
Use it. It is very useful, especially in my manual and automation testing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Engineer at a consultancy with 1,001-5,000 employees
It is very useful in the field of testing and automation and is very easy to run
What is most valuable?
- What I like most is the parallel run for multiple tests on multiple browsers simultaneously.
- Sauce Labs is useful in iOS, Android, and web testing as well.
- It has many uses in automation, as well as manual.
How has it helped my organization?
- Testing is now faster using Sauce Labs.
- More work in less time.
- It can run on the cloud, which is very useful for me.
What needs improvement?
The slower speed needs to increase and the connectivity stability needs to improve.
For how long have I used the solution?
Three years.
What was my experience with deployment of the solution?
No.
What do I think about the stability of the solution?
Sometimes.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
It is the best.
Technical Support:It is good.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
We implemented in-house.
What was our ROI?
Our ROI is good.
Which other solutions did I evaluate?
No.
What other advice do I have?
It is great tool.
Go for it. It is very useful in the field of testing and automation is very easy to run using Sauce Labs.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
-- at a tech company with 51-200 employees
Our feature design to the delivery timeline is not tied down by our ability to test anymore
Pros and Cons
- "Testing my app on cloud has really helped us with save time and resources to procure various hardware and software, and set those up."
- "Better and programmatic controls on request/response recordings and sharing with developers."
What is most valuable?
Testing my app on cloud has really helped us with save time and resources to procure various hardware and software, and set those up. The convenience of getting the test done with one click on several browsers/platforms is the key feature we use all the time.
How has it helped my organization?
We are saving a ton of the required lead time before starting any tests. Before, we would plan months ahead on browsers/platforms to determine the needed support, and keep them ready as development happened. Now, we can be much more efficient. Our feature design to the delivery timeline is not tied down by our ability to test anymore.
What needs improvement?
Better and programmatic controls on request/response recordings and sharing with developers.
For how long have I used the solution?
Slightly over a year.
What was my experience with deployment of the solution?
No, it was smooth.
What do I think about the stability of the solution?
We very rarely have had any crashes, but otherwise it is stable as a rock.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
I have not personally needed it yet, but their documentation and examples are solid.
Technical Support:Not applicable.
Which solution did I use previously and why did I switch?
Everything else was homegrown; nothing like this.
How was the initial setup?
Not at all.
What about the implementation team?
Ourselves.
What was our ROI?
Yet to be measured, but if i were to take a wild swing at it, it's more than 1000%.
What's my experience with pricing, setup cost, and licensing?
Go ahead please. Try it at a smaller scale.
Which other solutions did I evaluate?
None that I am aware of.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Software Development Test Engineer at a tech vendor with 51-200 employees
Quickly run multiple OS and browser combinations.
Valuable Features:
Sauce Labs is great in that you can spin up a virtual machine of one of many different configurations and quickly get your test up and running. After, you have a great report of the test status along with screenshots, video and other meta data about your test. To do this in house would be way too time consuming and costly.
Improvements to My Organization:
Quickly running multiple OS and browser combinations with ease. What more needs to be said?
Room for Improvement:
Not really sure. Maybe a .NET test runner option? This may or may not already be in place, but I know it wasn't the last time I checked on it.
Sauce Labs has a test runner available for Ruby or some other language other than .NET which allows users to execute their tests directly from it. This would be nice to have for .NET, as well. Currently, tests are started locally and then they are run on Sauce Labs. It would be a nice option to have it all started and executed on Sauce Labs.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Sauce Labs Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2025
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