Try our new research platform with insights from 80,000+ expert users

OpenText UFT One vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
OpenText UFT One offers over 300% ROI by enhancing efficiency, reducing costs, and supporting diverse systems through AI capabilities.
Sentiment score
8.0
Sauce Labs boosts ROI by optimizing release cycles, reducing costs, enhancing test efficiency, and enabling broader device testing.
The development time using UFT can be cut down into half as compared to coding from scratch.
Automation is done very fast, leading to improvements in the QA process and reducing the time needed for test automation.
We can easily achieve a return on investment in one, two, or three years.
 

Customer Service

Sentiment score
6.2
Users report varied OpenText UFT One support experiences, noting quick responses but sometimes slow resolutions, especially for complex issues.
Sentiment score
8.0
Sauce Labs' customer service is praised for responsiveness, friendliness, and efficiency, with most users highly satisfied despite occasional delays.
Organizations can't wait for this lengthy process, especially when they are under pressure with their timelines.
Support cases are easily created and attended to promptly, depending on urgency.
The technical support is rated eight out of ten.
 

Scalability Issues

Sentiment score
7.2
OpenText UFT One scales well with proper licensing management, though execution speed and large test volumes may pose challenges.
Sentiment score
6.9
Sauce Labs is scalable but faces challenges with cost, VM limitations, outages, and requires more data centers for extensive scaling.
The tool can be installed on all computers used by developers or test automation engineers.
 

Stability Issues

Sentiment score
6.5
Users have mixed opinions on OpenText UFT One's stability, noting issues with crashing and updates affecting performance.
Sentiment score
6.8
Sauce Labs offers stable, reliable cloud testing with occasional issues, but improvements and timely support enhance user satisfaction.
One of the key stability issues was that Windows would consume memory without releasing it, leading to regression testing crashes.
 

Room For Improvement

OpenText UFT One needs performance and stability improvements, enhanced browser compatibility, intuitive interface, and better technical support.
Users want clearer documentation, faster processing, better reports, improved integrations, more device coverage, accurate logging, and responsive support.
We frequently encountered stability issues when the browser dependency caused Windows to consume memory without releasing it, leading to crashes during regression testing.
If it could move closer to a no-code or low-code solution, it might dominate the market again.
Incorporating behavior-driven development tests would enhance the capabilities of UFT One.
 

Setup Cost

OpenText UFT One, though pricey, offers robust automation features and integration, making it valuable for enterprises needing extensive capabilities.
Enterprise users find Sauce Labs pricing flexible but costly, recommending starting small and scaling to manage costs effectively.
There are many open-source tools with no cost, and there are no-code tools that are less expensive than UFT.
It's cheaper than Tricentis Tosca but more expensive than some others.
The pricing or licensing policy of OpenText is a bit expensive, however, it's one of the best solutions in the market.
 

Valuable Features

OpenText UFT One provides comprehensive cross-technology testing automation with strong compatibility, integration, and innovative AI testing capabilities.
Sauce Labs offers cross-browser compatibility, video recording, and parallel test execution for scalable testing across multiple platforms and devices.
UFT supports Oracle, SAP, PeopleSoft, and other non-web applications, making automation feasible.
OpenText UFT One offered valuable features by allowing us to build up libraries to streamline repetitive tasks, making scripting much easier.
The object repository is one of the best in the market, allowing creation of a repository useful for all tests.
 

Categories and Ranking

OpenText UFT One
Ranking in Functional Testing Tools
2nd
Ranking in Test Automation Tools
2nd
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
96
Ranking in other categories
Mobile App Testing Tools (2nd), Regression Testing Tools (3rd), API Testing Tools (6th)
Sauce Labs
Ranking in Functional Testing Tools
12th
Ranking in Test Automation Tools
15th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Functional Testing Tools category, the mindshare of OpenText UFT One is 10.1%, up from 9.6% compared to the previous year. The mindshare of Sauce Labs is 5.9%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

Don Ingerson - PeerSpot reviewer
With regularly occurring releases, a QA team member can schedule tests, let the tests run unattended, and then examine the results
With certainty, the best feature of UFT is its compatibility with so many products, tools and technologies. It is a challenge currently to find a single tool on the market besides UFT that will successfully work for so many projects and environments. For example, UFT supports GUI testing of Oracle, PeopleSoft, PowerBuilder, SAP (v7.20), Siebel, Stingray, Terminal Emulator, Putty, and Windows Objects (particularly Dialog Boxes). Furthermore, UFT has the built-in functionality to import Excel input files. For Web browsers, UFT 12.54 supports IE9, IE10, IE11, Microsoft Edge, Google Chrome (versions 31.0 to 54.9), Firefox (versions 27.0 to 49.0). Besides GUI testing, UFT supports database testing and API testing (Docker, WSDL, and SOAP). For the first time ever, HP started to expand the testing capabilities of UFT (QTP) beyond Windows beginning with UFT 12.00. A UFT user can now run tests on Web applications on a Safari browser that is running on a remote Mac computer.
Joel Alonzo - PeerSpot reviewer
Metrics about testing across the company are easily accessible, and it's easy to get teams up and running
Multi-domain SSO is a big concern for us right now, especially as we've been merged into a larger company. I suddenly have teams coming from 20 different domains, and because the main master Sauce Labs account is locked down to one SSO domain, there are teams that can't run a test right now. I've heard they're working on a solution and they've been very communicative with us about it. A solution to that would help us a lot. The other issue is that when you're behind a corporate proxy and inside a corporate network, it's a nightmare in general. And the problem that we've come up against over and over again is that a lot of our network staff don't want to open up giant CIDR blocks to internal traffic. Opening it up to one endpoint which is Sauce Labs, through a little API is perfectly fine. That's one IP address and it's no big deal. But for their virtual machines they have one jump box and that jump box contains an entire CIDR block that changes each time the tunnel starts up. In other words, if every call went into one IP and that got bounced back to a load balancer or net gateway, that would help a lot too. When I go to the network team and say, "Hey, we're using a product, a piece of software, and I need an entire CIDR block opened," the first and almost eternal response to that will be "absolutely not." Getting things set up and running is always going to be a bit of a struggle within any corporate environment. Most of that is not Sauce Labs' fault, but the things I just mentioned are things they could do to help deal with that struggle.
report
Use our free recommendation engine to learn which Functional Testing Tools solutions are best for your needs.
847,772 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
14%
Computer Software Company
13%
Government
6%
Financial Services Firm
20%
Computer Software Company
15%
Manufacturing Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
What do you like most about Micro Focus UFT One?
My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years.
What needs improvement with Micro Focus UFT One?
UFT still requires some coding. If it could move closer to a no-code or low-code solution, it might dominate the market again. Additionally, customer support could be improved as they take days to ...
What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...
 

Comparisons

 

Also Known As

Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
No data available
 

Overview

 

Sample Customers

Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about OpenText UFT One vs. Sauce Labs and other solutions. Updated: April 2025.
847,772 professionals have used our research since 2012.