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PeerSpot user
Team Lead at a retailer with 5,001-10,000 employees
Vendor
Its emulators and simulators are very helpful during automation testing

What is most valuable?

  • Cross multiple browser testing
  • Emulators and simulators are very helpful during automation testing.

How has it helped my organization?

Automation test runs are faster now with Sauce Labs.

What needs improvement?

The connectivity needs improvement.

For how long have I used the solution?

Two years.

Buyer's Guide
Sauce Labs
October 2024
Learn what your peers think about Sauce Labs. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.

What was my experience with deployment of the solution?

No issues.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and support?

Customer Service:

Their customer service is good.

Technical Support:

Their technical support is good.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

The implementation was done in-house.

What was our ROI?

It is good.

What's my experience with pricing, setup cost, and licensing?

The price is affordable.

Which other solutions did I evaluate?

No.

What other advice do I have?

It is a great tool to use.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user702426 - PeerSpot reviewer
Snr Recruiter at a tech company with 51-200 employees
Vendor
Allows us to do JIRA Cloud And BambooHR Integration​
Pros and Cons
  • "Allows us to do JIRA Cloud and BambooHR Integration."
  • "I would like to see improved network connectivity and it should allow playback for native apps."

What is most valuable?

Allows us to do JIRA Cloud and BambooHR Integration. As a development shop, Sauce Labs builds a lot of internal tools. We have the availability of our own JIRA Cloud and BambooHR integration as an open source project.

How has it helped my organization?

Helps us free up local environment space and has freed up time for more exploratory testing with QA engineers. It improved our organization by reducing escaped bugs.

What needs improvement?

I would like to see improved network connectivity and it should allow playback for native apps.

For how long have I used the solution?

We have used this solution for about a year.

What was my experience with deployment of the solution?

There were no deployment issues.

What do I think about the stability of the solution?

It is less stable when running parallel tests.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

Customer Service:

Customer service is excellent. I would give it a rating of 10 out of 10.

Technical Support:

Technical support is excellent. I would give it a rating of 10 out of 10.

Which solution did I use previously and why did I switch?

We were using BrowserStack, and we switched because Sauce Labs is more user-friendly.

How was the initial setup?

The initial setup was simple and straightforward. The documentation is very helpful and good. You just need a username and access key to launch your automation tests.

What about the implementation team?

We implemented in-house

What was our ROI?

The ROI is 100%.

What's my experience with pricing, setup cost, and licensing?

It could be less like pay-per-use with a lower rate.

Which other solutions did I evaluate?

We did not evaluate other options. This solution was a straightforward choice for us.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Sauce Labs
October 2024
Learn what your peers think about Sauce Labs. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
PeerSpot user
Software Quality Analyst at a transportation company with 51-200 employees
Vendor
It's reduced stack overflows and I've found the dashboard valuable, but I've only used it during the 14-day trial period.

Valuable Features:

To being with, I had to find a way to communicate between a MAC and Windows machine in order to run tests specific to IE. Tons of stack overflows and, finally, I found Sauce Labs. Simple + straight forward + easy to use + pre loaded + runs PERFECTLY + great dashboard. 

So in short it was fun first time experience, and having 14 days trial really allowed me see the full stretch of how the SL environments are.

Improvements to My Organization:

PROS: All that I mentioned above + the super awesome tech support guys, who are really technical when it comes to SL's product.

Room for Improvement:

CONS: None so far in my first 8 days of usage. Probably an additional 15 days of trial [just kidding], I will ping/communicate/ if I stumble across a problem for sure.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Team Lead/Manager at a media company with 501-1,000 employees
Vendor
The data is then presented in an easy to digest form showing how many people had positive and negative experience with Sauce Labs.

What is most valuable?

Cross-browser testing.

How has it helped my organization?

We realize that when you make a decision to buy Test Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Sauce Labs reviews across a wide range of social media sites.

The data is then presented in an easy to digest form showing how many people had positive and negative experience with Sauce Labs. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

What needs improvement?

Video playback.

For how long have I used the solution?

1 year

What was my experience with deployment of the solution?

No, not at all.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

10/10

Technical Support:

Good.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Straightforward.

What about the implementation team?

In-house.

What was our ROI?

Very good.

What's my experience with pricing, setup cost, and licensing?

Of course, yes.

Which other solutions did I evaluate?

not really

What other advice do I have?

Nothing, all good.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Software QA Automation Analyst at a tech services company with 501-1,000 employees
Consultant
Wide variety of platform and browser configurations. Documentation and speed could be improved.

Valuable Features:

Wide variety of platform and browser configurations.

Improvements to My Organization:

Sub-accounts allow multiple teams to test concurrently.

Room for Improvement:

Documentation and speed.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Google Partner at a tech company with 10,001+ employees
Vendor
It gives us excellent bandwidth channels as well as automatic and manual sessions.

Valuable Features:

There are several pros:
1. Good Trial
2. Install and uninstall apps
3. Excellent bandwitdh channels
4. Automatic and manual sessions

Room for Improvement:

The session duration is too short; it's only about 3 hours long.

Deployment Issues:

We haven't had any issues with deployment.

Stability Issues:

We haven't had any issues with stability.

Scalability Issues:

We haven't had any issues with scalability.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Online Websites Advertising at a marketing services firm with 51-200 employees
Vendor
It helps us make sure that our websites are compatible with the major browsers and are also mobile-compatible.

Valuable Features:

Free and unlimited access to a variety of browsers to test your website in a real envornemt not just simulating behavior.

Fast feedback as you can run parallel sessions.

Screenshots and video playbacks that can be shared online!

Improvements to My Organization:

As we desgin websites for clients, we needed to make sure that our websites are compatible with the major browsers and are also mobile-compatible.

Room for Improvement:

I only tried the free trial so far, so not a lot to say about the cons.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior QA Engineer at a tech services company with 51-200 employees
Consultant
We save time by running tests in parallel. Now, I integrated Sauce with Travis in the building process.

Valuable Features

Availability - Always ON

Scalability - Run all tests in parallel

Full Report - With logs, videos, and screenshots

Easy connect and start up.

Many options and platforms available

Faster executions and results

Parallel tests

Sauce Connects

Now, I integrated Sauce with Travis in the building process.

Improvements to My Organization

We have paralleled the tests, drastically reducing testing time.

Room for Improvement

Agility

Faster results

Use of Solution

3+ years

Customer Service and Technical Support

They are great! Always friendly and thorough.

Other Solutions Considered

TestingBot

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Sauce Labs Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Sauce Labs Report and get advice and tips from experienced pros sharing their opinions.