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PeerSpot user
Software Engineer at a tech services company with 51-200 employees
Consultant
I can now virtually test the devices I need, plus a lot more devices that I wouldn't be able to get my hands on.

What is most valuable?

The beyond convenience to test websites and applications on any platform necessary.

How has it helped my organization?

In the past, I would have to find all the devices I could to live test pages. But now, I can virtually test the devices I need, plus a lot more devices that I wouldn't be able to get my hands on.

What needs improvement?

Just continue to support new versions as they come out. The speed can be a little slow, but other than that it's great.

For how long have I used the solution?

At least five years.

Buyer's Guide
Sauce Labs
January 2025
Learn what your peers think about Sauce Labs. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.

What was my experience with deployment of the solution?

We've had no issues with deployment.

What do I think about the stability of the solution?

It's been stable.

What do I think about the scalability of the solution?

No issues with scalability.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Test Automation Engineer at a tech services company with 51-200 employees
Consultant
It allows us to monitor test executions in real-time as well as perform actions on a testable web page.

Valuable Features:

It can be used in a very wide spectrum of environments and has a high speed of access when running tests against these environments. 

The environments are really easy to configure and the UI is very friendly. 

Another great feature is the monitoring of test executions in real-time as well as the ability to perform actions on a testable web page. 

It also has video recording and full logging, which are great and helpful functionalities.

Room for Improvement:

I think that I found maybe only a few gaps which I don't think are very important. These are more like improvements which need to be added. 

It would be very good to see a short example of the code that needs to pass into Driver capabilities, something like auto-generation of this block. 

Also, it's not obvious where to look for the API key. It would be very nice to have a button on the top navigation menu.

Deployment Issues:

No issue with deployment.

Stability Issues:

No issue with stability.

Scalability Issues:

No issue with scalability.

Other Advice:

My general overall impression of Sauce Labs is very positive. I use Sauce Labs and recommend it to every engineer.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Sauce Labs
January 2025
Learn what your peers think about Sauce Labs. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
PeerSpot user
Prodigious Programmer at a marketing services firm with 501-1,000 employees
Vendor
We've been able to reduce the number of applications running on our server, and therefore reduce the processor costs.

Valuable Features:

Being able to test on Windows without a VM has been a life saver.

We've had issues with IE (of course) and being able to run my selenium tests without needing to set up a virtual machine has not only made my day a lot better, but the whole process was stupidly simple.

Improvements to My Organization:

We've been able to reduce the number of applications running on our server, and therefore reduce the processor costs.

Room for Improvement:

Honestly, I can't really think of anything. It's been a joy to use and so incredibly simple.

Other Advice:

Hands down, would recommend.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Consultant at a tech vendor with 1,001-5,000 employees
Vendor
Prior to implementation we had a three month release cycle. Now we do daily releases.

What is most valuable?

  • Parallel and flawless execution of automation test
  • Go sync with any CI and CD tools

How has it helped my organization?

Prior to implementation we had a three month release cycle. Using Sauce Labs we were able to move to daily releases. Due to stable remote environment, we started believing in the product and now we are in true CI and CD.

What needs improvement?

Every product has room for improvement but for me it provided an all together complete solution that catered for all my needs.

For how long have I used the solution?

I used Sauce Labs for two different organizations over the last three years, primarily for remote automation test execution and automation test lab management.

What was my experience with deployment of the solution?

All you need is an access key. There is no client deployment required.

What do I think about the stability of the solution?

They provide good information if there is any downtime needed, hence one can plan accordingly.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Good.

Technical Support:

Good.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

It's a very simple initial setup.

What was our ROI?

We are now on our fourth quadrant of agility and this tool helped us.

Which other solutions did I evaluate?

We also looked at Browser Stack.

What other advice do I have?

Just go for it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Team Lead at a retailer with 5,001-10,000 employees
Vendor
Its emulators and simulators are very helpful during automation testing

What is most valuable?

  • Cross multiple browser testing
  • Emulators and simulators are very helpful during automation testing.

How has it helped my organization?

Automation test runs are faster now with Sauce Labs.

What needs improvement?

The connectivity needs improvement.

For how long have I used the solution?

Two years.

What was my experience with deployment of the solution?

No issues.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

Customer Service:

Their customer service is good.

Technical Support:

Their technical support is good.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

The implementation was done in-house.

What was our ROI?

It is good.

What's my experience with pricing, setup cost, and licensing?

The price is affordable.

Which other solutions did I evaluate?

No.

What other advice do I have?

It is a great tool to use.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
QA Engineer at a tech services company
Consultant
Valuable features include cross browser testing, mobile web testing, and JS unit testing

What is most valuable?

  • Cross Browser testing
  • Mobile Web testing
  • JS Unit testing

How has it helped my organization?

It was difficult for us to test our automation cases of real hardware. There is big combination of OS versions and different screen sizes. Sauce Labs has helped us to resolve this issue.

What needs improvement?

Sauce Labs test execution speed should improve.

For how long have I used the solution?

We have used this solution for one year.

What was my experience with deployment of the solution?

There were no deployment issues.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

Customer Service:

Customer support is excellent. I would give them a rating of 10 out of 10.

Technical Support:

Technical support is excellent. I would give them a rating of 10 out of 10.

Which solution did I use previously and why did I switch?

We did not use a solution previously.

How was the initial setup?

The setup was straightforward.

What about the implementation team?

We implemented this in-house.

What was our ROI?

The ROI was high (100%).

What's my experience with pricing, setup cost, and licensing?

It could be less money, such as pay-per-use with a lower rate.

Which other solutions did I evaluate?

We evaluated LunaScape 6.

What other advice do I have?

This solution is very useful in automation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
MTS at a tech services company with 10,001+ employees
Real User
Helped to integrate our performance testing and UAT
Pros and Cons
  • "It helped to integrate our performance testing and UAT, which helped to deliver a bug free software for our customers."
  • "Easy to integrate with the other platform for tracking purposes."
  • "Testing subscription videos for on-demand software, making them better quality and bug free for our customers."
  • "Sauce Labs needs to be improved in the different platforms for farm testing, like iOS and Android farm testing and farm testing web browsers.​"

What is our primary use case?

Testing subscription videos for on-demand software, making them better quality and bug free for our customers.

How has it helped my organization?

It helped to integrate our performance testing and UAT, which helped to deliver a bug free software for our customers.

What is most valuable?

  • Cloud testing
  • Performance testing
  • Continuous integration testing
  • Easy to integrate with the other platform for tracking purposes.

What needs improvement?

Sauce Labs needs to be improved in the different platforms for farm testing, like iOS and Android farm testing and farm testing web browsers.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

I have not contacted customer service or technical support so far.

Which solution did I use previously and why did I switch?

Sauce Labs is the first service that I am using.

How was the initial setup?

It was built by my team before I joined the company.

What about the implementation team?

In-house.

What's my experience with pricing, setup cost, and licensing?

Compared with other services, Sauce Labs is a bit expensive.

Which other solutions did I evaluate?

We evaluated different services, e.g., LambdaTest.

What other advice do I have?

I am now an expert in Sauce Labs and can build more test scripts.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
QA Engineer at a tech services company
Consultant
Testing is now easier and faster

What is most valuable?

All features are valuable.

How has it helped my organization?

Testing is now easier and faster.

What needs improvement?

Stability needs improvement.

For how long have I used the solution?

Two years.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

Yes, sometimes there were issues with the stability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Customer Service:

An eight out of 10.

Technical Support:

A nine out of 10.

Which solution did I use previously and why did I switch?

Our previous solution had less features.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

In-house.

What was our ROI?

A nine out of 10.

Which other solutions did I evaluate?

No.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Sauce Labs Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Sauce Labs Report and get advice and tips from experienced pros sharing their opinions.