SentinelOne Singularity Complete Reviews

This is an anti-malware and threat management product. We are customers of SentinelOne and I'm a system engineer.

We chose SentinelOne because of the protection it offers against ransomware. It provides good security that gives peace of mind.

We sometimes have issues with the disc space and that's because of the anti-ransomware technology they use. The volume of shadow copies becomes too large and we have to manage that. 

I've been using this solution for two years. 

This is a stable product. 

The solution is scalable, we have around 500 users in the company. 

I have issued some tickets to technical support and they were very responsive. 

Positive

We use an in-house person along with a third-party consultant for implementation.

I believe that SentinelOne is quite an expensive solution. 

This is a good product, but it has some issues so I rate it eight out of 10. 

We have SentinelOne installed on all of our workstations and servers. It is set up with the maximum protection except that Active is in Alert Mode, and everything else is blocked.

The most valuable feature is that it just unintrusively works in the background to carry out the protection. You don't have to babysit it. Instead, it will alert if it sees something, you deal with it and carry on from there.

Periodically we have an application that does not work correctly when SentinelOne is installed, yet performs as expected when SentinelOne is removed. SentinelOne gives no clue as to the problem, so to diagnose what is happening can be difficult. To make it worse, the behavior is inconsistent. Two people in the office might have the application working correctly, but a third person using the same program will have a problem.

Nothing is displayed by the agent that is running on the workstations, but it would be helpful to have a mode available where we can see feedback as to what it is doing. We wouldn't want it running all the time because there would be more overhead, but it could be helpful for debugging or diagnosing problems.

I have been using SentinelOne for between six months and a year.

In terms of stability, it has been good so far.

It appears to be scalable.

The initial setup is very easy.

Our licensing fees are about $5 USD per endpoint, per month.

Overall, this is a good product and I recommend it. That said, there are always ways to make things better.

I would rate this solution a nine out of ten.

We use the public cloud version.

We have a preference for their receptor. It's good at finding many EFC files. Normally, EFC files could have a virus, but we need to exclude some of them.

It corrects all of the EFC files with a virus. All the achievements, maximum EFC files. Many EFC files will be flagged as a virus. Some virus databases need to be updated. The model is good at finding many EFC files. The trouble is it needs to be updated. 

From the client-side, some scanning and other features can be enabled for scanning viruses better. If they want to scan for an individual reason other than viruses, such as scanning for legal files, they haven't been able to gather that from the client-side.

Some features could be more user-friendly. For instance, setting restrictions in the explorer for what level one must be to use it is not user-friendly. It is difficult to find what we're searching for.

The solution is stable.

Out of ten, I would give this solution 8.5 for scalability.

When we need partners, they support us well. There have been no issues with that.

It's okay. It's a better solution than other competitors.

I would rate this solution as nine out of ten.

Before it was a challenge for us to know who had an existing endpoint issue or who had the most attacks within the corporate network. Since SentinelOne was introduced, it has provided overall endpoint status visibility for us. Giving us the ability to easily pinpoint endpoints which had the most attacks and respond at a faster rate.

SentinelOne’s Rollback is its best feature. No solution can ever provide a 100% protection, but their rollback feature closes this gap in endpoint security giving end users a ray of hope in the event of a worst case scenario endpoint breach, especially in ransomware attacks.

They need to improve their UI and the way they show that the scanning is running on the endpoint. Sometimes users wanted to see whether their AV is working via visual context.

They could add “right click>scan” where most users were trained to do so in handling flash drives.

Also, add remote code execution via the management console, application control, device control, and all other common features found on the legacy antiviruses. This would help administrators to fully shift from legacy to Next Gen EPP without sacrificing usable features.

There have been a few cases where the agent cannot report to the management console, thus this requires a manual restart of the agent via a command prompt.

There are no problems with scalability, I could say that the product is easily scalable, since it is not limited to a physical server.

The technical support is quick and very helpful. They often response within the day or by the next business day.

As of now, SentinelOne still serves as an augmentation for our existing AV, but some of our devices are now using it as their sole endpoint protection.

The setup is very easy and straightforward. It is just like installing an ordinary program and it automatically reports back to the management console.

The price for it is very competitive compared to other Next Gen EPP. You can really get a great value for it when it is integrated with EDR.

No, since we already had experience with other products. As of today, we have tested one of its competitor using AI, but their overall protection still cannot be compared to how SentinelOne protects your endpoint. 

They have an impressive product.

Understand how endpoint protection technologies work, since they do not rely on signature databases anymore. Also, follow deployment guidelines, such as initially deploying it in their production environment using a monitor only policy and giving the agents maturity of at least one to two weeks to allow the management console to build a solid behavior base for their environment.

If I am breached, they will pay the ransom on my behalf.

Cybercrime is growing in the world of technology, the defense in today’s world has no accountability. If breached, all that is said is that it is zero-day, and you still pay license fees to those vendors. The solution can search for hidden and dormant threats on encrypted traffic in your environment.

With automation, the time wasted on malware, like ransomware, is dealt with on a scale where everything is centralized. The IT Technician does not have to wait for a user to bring the machine to IT, as all they need is an active internet connection.

• Deployment strategy for large organizations that do not use active directory (AD).
• Windows updates have not been done on the client side, so minimum requirements stop the installation.

One year.

None.

None.

Excellent, they have customized reports on threats in our environment that we do not have knowledge of.

Yes, Sophos, I switched because SentinelOne does more things and guarantees against ransomware and can find hidden threats that other solution could not find.

It is both straightforward and complex to install.

Machines on Windows 10 are easy and seamlessly installed.

Users machines that are not updated require updates to be done first before the solution can be installed.

Spend money on the security for the endpoint. That is where the data lies and where hackers try an attack, not the network or firewalls.

Sophos, AVG, Avast, McAfee, Kaspersky, and ESET.

Ask about accountability for hidden and dormant threats that could be in your network.

Sentinel One has improved our organization by protecting the environment we are working in.

We had some stability issues when we started working with SentinelOne. 

I have been using Sentinel One for one year now.

Initially, there were a lot of issues that kept popping up. Now it has become stable.

It is definitely scalable. We have around eight to ten thousand servers.

I would rate SentinelOne a seven out of ten.

I use SentinelOne to protect against ransomware attacks, validate incoming emails, and ensure websites don't have any malicious coding.

SentinelOne's auto-rollback feature is the most valuable.

SentinelOne's phishing feature could be improved.

I've been using SentinelOne for around five years.

SentinelOne is stable and reliable.

SentinelOne is easy to scale.

SentinelOne's technical support is helpful and competent.

Positive

The initial setup was straightforward and completed within a day because we had run a POC with them to understand the environment and had all the information we needed. I would rate the setup process 3.5 out of five.

We did the implementation in-house with the support of SentinelOne engineers.

I would give SentinelOne a rating of eight out of ten.

We are using SentinelOne for an endpoint view of the corporate network.

The most valuable features of SentinelOne are the endpoint detection of threats, and it does not only rely on signatures for detection.

SentinelOne could improve by creating an autopilot or automated way to roll out the solution more efficiently which would be helpful.

I have been using SentinelOne for approximately one year.

SentinelOne is stable.

I rate the stability of SentinelOne a five out of five.

The scalability of SentinelOne is not a problem. These solutions can easily host up to 10,000 endpoints if not more, and we have 500. We do not have an immediate need to scale, but it is not an issue. As the company grows, the company will increase the usage of the solution.

I am satisfied with the support from SentinelOne.

SentinelOne is not too difficult to set up. The full deployment took a couple of months. The lengthy installation was caused by the fact that many people are remote working and we had 500 systems to install the solution on.

We did our own deployment of SentinelOne. We used three to five people for the deployment.

I rate SentinelOne an eight out of ten.