Try our new research platform with insights from 80,000+ expert users
reviewer2310318 - PeerSpot reviewer
Manager at a computer software company with 501-1,000 employees
Vendor
Top 20
Solid and mature with standard EDR capabilities
Pros and Cons
  • "The tool's most valuable feature is Vigilance Respond Pro monitoring. You don't have to have a dedicated SOC and worry about staffing."
  • "I don't like switching the way you switch from legacy to XDR."

How has it helped my organization?

SentinelOne Singularity Complete has improved our security stack. You don't have to worry about monitoring 24/7. 

What is most valuable?

The tool's most valuable feature is Vigilance Respond Pro monitoring. You don't have to have a dedicated SOC and worry about staffing. 

What needs improvement?

I don't like switching the way you switch from legacy to XDR.

For how long have I used the solution?

I have been using SentinelOne Singularity Complete since March 2023. 

Buyer's Guide
SentinelOne Singularity Complete
October 2025
Learn what your peers think about SentinelOne Singularity Complete. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,922 professionals have used our research since 2012.

What do I think about the stability of the solution?

SentinelOne Singularity Complete is stable. 

What do I think about the scalability of the solution?

The product is scalable. 

What about the implementation team?

A reseller consultant helped us with the tool's implementation. Our experience was good. 

What other advice do I have?

SentinelOne Singularity Complete has freed up my staff's time and helped them focus on other tasks. 

The product's interoperability with other SentinelOne solutions and third-party tools is good. 

The solution has reduced our organizational risk. We have faster responses to incidents. 

SentinelOne Singularity Complete is a mature and solid product. I like the standard EDR capabilities. 

I rate it a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Adam Harling - PeerSpot reviewer
Managing Director at NETITUDE
MSP
Quick deployment, effective zero-day detection, and beneficial recovery capabilities
Pros and Cons
  • "The most valuble feature of SentinelOne Singularity Complete is the recovery and zero-day detection."
  • "SentinelOne Singularity Complete could improve by having DNS filtering. Other competitor solutions have this feature."

What is our primary use case?

We are using SentinelOne Singularity Complete for an EDR platform for our clients.

What is most valuable?

The most valuble feature of SentinelOne Singularity Complete is the recovery and zero-day detection.

What needs improvement?

SentinelOne Singularity Complete could improve by having DNS filtering. Other competitor solutions have this feature.

For how long have I used the solution?

I have been using SentinelOne Singularity Complete for approximately one year.

What do I think about the scalability of the solution?

We have approximately 1,000 people using this solution. We have plans to increase our usage.

The scalability of SentinelOne Singularity Complete is great.

How are customer service and support?

We do the implementation of the solution in-house.

Which solution did I use previously and why did I switch?

I have previously used BitDefender.

How was the initial setup?

The initial setup of SentinelOne Singularity Complete is easy. For exciting clients, the deployment of the solution can be done in minutes.

What was our ROI?

I have received a return on investment using SentinelOne Singularity Complete.

We've used SentinelOne Singularity Complete capability to enhance our offering and, therefore, be able to leverage that to increase our pricing.

What's my experience with pricing, setup cost, and licensing?

For our use case, the solution is affordable. There are not any hidden fees.

Which other solutions did I evaluate?

We evaluated Sophos, Carbon Black, and CloudStrike before choosing SentinelOne Singularity Complete.

What other advice do I have?

I rate SentinelOne Singularity Complete a nine out of ten,

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SentinelOne Singularity Complete
October 2025
Learn what your peers think about SentinelOne Singularity Complete. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,922 professionals have used our research since 2012.
Vijay Mohan - PeerSpot reviewer
Senior Manager INFOSEC AND Risk ASSESSMENT Engineering at Atlas Systems
Real User
Top 5
Beneficial ransomware blocking, simple deployment, and easy to use
Pros and Cons
  • "SentinelOne Singularity has hundreds of features. The most valuable feature of the solution is the ease of use and threat control."
  • "The training for SentinelOne Singularity should be free. The solution has a lot of features but we do not know how to use them all. The moment someone purchases the solution they should contact them and provide them with a feature session on how to use the features."

What is our primary use case?

We use SentinelOne Singularity for cybersecurity. For example, ransomware protection. It protects our network against the latest cybersecurity threats, continuous monitoring, and real-time checks of our network. 

There are many things that we consider in a solution, such as how often it updates and does patches, and what issues are there in the network or on the desktop or OS. If any patch is missing, it should inform me and send me CVSS and CVSE scoring of my threat perspective.

What is most valuable?

SentinelOne Singularity has hundreds of features. The most valuable feature of the solution is the ease of use and threat control.

What needs improvement?

The training for SentinelOne Singularity should be free. The solution has a lot of features but we do not know how to use them all. The moment someone purchases the solution they should contact them and provide them with a feature session on how to use the features.

When we connect the solution to our patch management system they should explain to us how to do it. Additionally, it should be notifying me what patch is missing in my system.

For how long have I used the solution?

I have been using SentinelOne Singularity for approximately six months.

What do I think about the stability of the solution?

SentinelOne Singularity is stable.

What do I think about the scalability of the solution?

We have approximately 250 users using this solution in my organization.

How are customer service and support?

I have used the support team from SentinelOne Singularity.

I rate the support from SentinelOne Singularity a four out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used two solutions for the comparison, CrowdStrike and McAfee. We did do tests before going to SentinelOne Singularity in many areas, such as ease of use, technical comparison, scanning capabilities in terms of cybersecurity perspective, and ransomware protection. Ransomware blocking is a better feature in SentinelOne Singularity.

We have a team of people who have a set of parameters that we use to scan all these tools. They perform comparisons on each and every aspect and SentinelOne Singularity scored better. 

How was the initial setup?

The deployment of SentinelOne Singularity is straightforward and very easy. The whole process of deployment took four hours.

What's my experience with pricing, setup cost, and licensing?

When it came to the price compared to other solutions we tested, SentinelOne Singularity gave us the price of our expectations whereas CrowdStrike could not.

What other advice do I have?

First-time users of this solution should prioritize what they want to protect, and establish if they have the expertise to maintain it. The solutions don't require any high-end expertise to be deployed or maintained but a normal IT system administrator is needed to do it.

I would recommend this solution to others.

I rate SentinelOne Singularity a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1935105 - PeerSpot reviewer
Cybersecurity Consulting Lead at a tech services company with 51-200 employees
Real User
Good pricing and security but needs better support
Pros and Cons
  • "The best thing is it has a secure shell command that you can use to get into any endpoint and do some jobs."
  • "The only problem I have is they don't manually review the threat files. That's the only thing I'm concerned about."

What is most valuable?

It's pretty good. The best thing is it has a secure shell command that you can use to get into any endpoint and do some jobs. That's a pretty cool feature. 

It's pretty much the same as similar typical solutions. It is a CrowdStrike, or SentinelOne, or Windows Defender. They do the same thing. 

The pricing is pretty good. 

What needs improvement?

It's probably not that top-notch like CrowdStrike or Microsoft Defender. However, it's okay, it's not bad. 

The only problem I have is they don't manually review the threat files. That's the only thing I'm concerned about.

The support needs improvement. There are some limitations. 

For how long have I used the solution?

I've used the solution for less than six months. 

What do I think about the stability of the solution?

It is a very stable product. There are no bugs or glitches, and it doesn't crash or freeze. It is reliable. I'd rate it a nine out of ten. 

No matter what software you use, you need to do some fine-tuning.

What do I think about the scalability of the solution?

The solution is scalable. You can pretty much deploy to anywhere.

How are customer service and support?

In terms of if we need to send them some actual threat, they cannot manually verify it. That's the limitation of the company. However, for Microsoft, or Symantec, or CrowdStrike, you can actually submit a threat file, then they can manually review it. That's the only thing I've found so far with SentinelOne. The support is not that good. Obviously, probably eventually, they will get it in one year or two years' time; however, right now, it's not there.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I've used CrowdStrike, Carbon Black, and Microsoft Defender as well. 

SentinelOne, CrowdStrike, and Carbon Black do the pretty much same thing. It all depends on the money.

The good thing about Microsoft and CrowdStrike is they can detect the device based on the traffic they're coming from. This is one of the advantages you have. With SentinelOne, this is where they're lacking. For example, for Windows Defender, if you're using your phone, you can figure out it's coming from your phone, or as long as it's coming to your enterprise network, you will know where it's coming from. This is one of the things I could not find in SentinelOne. You can only define it once you deploy it. However, without a proper deployment, you can't actually see it. For the other technologies, even though you don't deploy them, you can actually have a good understanding of the entire fleet and what's happening. For example, all emails are going to Office 365, so that's another way you get an excellent picture of the inventory assets. That's a very good NDM thing that you got it for free. With SentinelOne, they're not to that level yet.

How was the initial setup?

The initial setup is easy. It's even simpler than, for example, Windows Defender. 

The maintenance is very low. It depends on how big the organization is. The false positive rate is very low. Obviously, it should be maintained by a team. Regardless, if it's Windows Defender, CrowdStrike, SentinelOne, or Symantec, it has to be built and looked after by a soft team.

What's my experience with pricing, setup cost, and licensing?

For the functionality you get, the pricing is pretty good. I'd rate it four out of five in terms of affordability.

Which other solutions did I evaluate?

I was actually evaluating Windows Defender. I just want to check to see the selling points and the advantages of having Defender over Symantec products.

What other advice do I have?

I didn't do a technical job; I just evaluated the product. I don't have a partnership with SentinelOne. 

I'd rate the solution seven out of ten. They are pretty good overall. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Product Manager at a tech services company with 11-50 employees
Reseller
Top 5
Granular, reasonably priced when compared with CrowdStrike, but the EDR is less detailed
Pros and Cons
  • "The ability to get queries by pressing the "tab" button is a plus for SentinelOne."
  • "It is difficult to manage users in SentinelOne."

What is our primary use case?

In comparison to CrowdStrike, they use a lot of ICANN fees in the UI. But this isn't a problem for me because I am already familiar with CrowdStrike's interface and navigation panel. I still don't use the hamburger mini version of CrowdStrike because I am used to the old panels.

The rollback issue isn't marketed by CrowdStrike. I'm certain of it. We can, however, do it indirectly. If you want to do rollback in craft with RTR over Windows shadow copies, there is a workaround. 

This is an argument I occasionally use against SentinelOne. If you use rollback, your system has already been infected. CrowdStrike claims, that they don't do this, they are not a backup solution, and they don't allow any ransomware to work in their systems. 

By the way, rollback is a plus in the eyes of customers.

If CrowdStrike can do it with a single click, it will be a great turn of events.

What is most valuable?

The ability to get queries by pressing the "tab" button is a plus for SentinelOne.

What needs improvement?

SentinelOne makes it more difficult to define users.

It is difficult to manage users in SentinelOne.

There are many defining roles. It is granular, but it is also complicated. It is more granular than CrowdStrike, but it is not preferred because you have to check hundreds of roles. It's a challenge.

This user assignment feature would be more efficient. It would be fantastic if they could design it.

In comparison to CrowdStrike, EDR is less detailed. CrowdStrike provides more information about an adversary than SentinelOne.

Having a good EDR is a huge plus. In my opinion, it earns two points. The number will be nine if they can expand it with a more detailed one. 

I could complain about SentinelOne's pricing right now, but I am sure CrowdStrike is using its own staff to provide its clients with a complete solution. Being expensive is a little more reasonable than you think. 

Most people want to know why CrowdStrike is more expensive than other options.

CrowdStrike can assist you with their technical personnel, and CrowdStrike is the only provider who can assist you with their own threat hunters. SentinelOne is not currently doing this.

For how long have I used the solution?

I have been using SentinelOne for three weeks.

I deployed it on my computer. I am testing it and trying to evaluate what is missing between the two products. I would like to see both of their advantages and disadvantages, which are not written. I am trying to gain real-life experience with these products. I have a lab. 

On these virtual machines, I have at least ten vendors. Some are legacy antiviruses, while others are next-generation antiviruses. I have worked with a variety of brands. These labs are being used for comparison.

I use automatic updates. As a result, it's most likely the most recent version.

What do I think about the stability of the solution?

The thing is, I can't say a thing about it because I need to digest a lot of data and launch a lot of attacks on SentinelOne, which I haven't done much of. Two or three assaults.

It was successful in prevention and detection, but I need to try some other methods to see if I can bypass SentinelOne.

What do I think about the scalability of the solution?

This solution is currently being used by only two people. Myself and one of my teammates.

How are customer service and support?

Not right now because things will be different in the real world, but we are only two computers with SentinelOne. So we didn't have that kind of experience right now.

How was the initial setup?

When compared to CrowdStrike, the initial setup is more complex.

It only took me 10 minutes to install it on two PCs.

What's my experience with pricing, setup cost, and licensing?

At this time it is only a trial. After the trial period, I am going to purchase two licenses from SentinelOne. To make comparisons too and continue investigating both products.

Which other solutions did I evaluate?

We simply want to compare in real-life conditions CrowdStrike, SentinelOne, Microsoft, and other legacy antiviruses such as McAfee, Micro, and so on.

What other advice do I have?

If you are running an enterprise business, you should definitely go with CrowdStrike, but if you are on a tight budget, you could look into SentinelOne, but CrowdStrike is the better option. If you can stretch your budget.

If you need next-generation antivirus and EDR solutions or if your budget is limited, you can consider SentinelOne, but if you can increase your budget or convince your management to increase your budget, CrowdStrike would be ideal.

I am simply checking. I am not a customer. I am not a partner. I'm a CrowdStrike partner. I am only using it for my own needs. Because people frequently inquire about the differences between other brands and CrowdStrike. 

People come to me for CrowdStrike assistance. And I have to explain the key differences between the two products. And BattleKart does not accurately reflect the information. When compared to BattleKarts, the real-time experience is more valuable.

I would rate SentinelOne a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Engineer at Dr. Marc Daenen
Real User
Provides good security and protection against ransomware
Pros and Cons
  • "Offers good protection against ransomware."
  • "The anti-ransomware technology takes up a lot of disc space."

What is our primary use case?

This is an anti-malware and threat management product. We are customers of SentinelOne and I'm a system engineer.

What is most valuable?

We chose SentinelOne because of the protection it offers against ransomware. It provides good security that gives peace of mind.

What needs improvement?

We sometimes have issues with the disc space and that's because of the anti-ransomware technology they use. The volume of shadow copies becomes too large and we have to manage that. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

This is a stable product. 

What do I think about the scalability of the solution?

The solution is scalable, we have around 500 users in the company. 

How are customer service and support?

I have issued some tickets to technical support and they were very responsive. 

How would you rate customer service and support?

Positive

How was the initial setup?

We use an in-house person along with a third-party consultant for implementation.

What's my experience with pricing, setup cost, and licensing?

I believe that SentinelOne is quite an expensive solution. 

What other advice do I have?

This is a good product, but it has some issues so I rate it eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1502673 - PeerSpot reviewer
Security Head at a financial services firm with 11-50 employees
Real User
Excellent for detection and device blocking and offer good network control
Pros and Cons
  • "The solution is both stable and scalable."
  • "The delay in updating inventory is ten minutes. If it can be improved, it will help a lot."

What is our primary use case?

We use the solution for anti-malware, policy enforcement, and blocking USBs, for example. It's used for detection in general, and for protection and threat blocking.

What is most valuable?

The solution is very straightforward to set up. 

The features are great. It is excellent for detection and device blocking.

The network control has been useful, as well as the firewall control. 

The solution is both stable and scalable. 

What needs improvement?

The inventory is a good feature. However, it's not up to date. The delay in updating inventory is ten minutes. If it can be improved, it will help a lot. 

For the general IT management, there is a need to correlate the software version from inventory with the CVE information. For example, we have the CVE, however, it doesn't take into account the current version. We need it to stay up to date with the latest version. 

For how long have I used the solution?

I've used the solution for less than one year.

What do I think about the stability of the solution?

The solution is quite stable. It's reliable. There are no bugs or glitches. 

What do I think about the scalability of the solution?

The product can scale very well. 

We have less than 50 people on the solution currently. We are using it in a smaller environment.

We do have plans to increase usage in the future. We are, in fact, still deploying it. So the department is not finished yet.

How are customer service and support?

We get technical support from the vendor. 

Which solution did I use previously and why did I switch?

I've also used Microsoft Defender.

How was the initial setup?

It offers an easy implementation process. It's not overly complex or difficult. Setting everything up on the cloud is simple. The deployment was done in a matter of days. In the end, it took less than a week. We had two people handle the deployment process. 

What about the implementation team?

We did have some outside assistance. They helped with half of the process. 

What was our ROI?

We found the ROI to be quite high. However, it would vary, depending on the contract. It's a good investment. I'd give it a five out of five.

What's my experience with pricing, setup cost, and licensing?

I cannot speak to the exact pricing. That said, it's very reasonable. I'd rate it five out of five in terms of affordability. There are cheaper options; however, it is quite affordable. We pay a yearly licensing fee. 

What other advice do I have?

We are a customer and end-user. We deal with a SentinelOne partner. 

I can't speak to which version we are using.

Whether or not the solution would work for an organization depends on the environment and other factors. That said, we are very satisfied with the product overall. 

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jared Ochieng - PeerSpot reviewer
Information Technology Security Specialist at infoark
Real User
Top 5Leaderboard
Automatic update alerts, with minimal computer resources consumed, and is easy to use
Pros and Cons
  • "The initial setup is very straightforward and easy."
  • "There are features that I would like them to add. They have little to do with endpoint protection, but if they could add encryption and DLP on, it would make it even better."

What is our primary use case?

I use it for company computers in reference to end-point protection scanning for malware, hunting for malware on the network, and on the devices. 

How has it helped my organization?

One is the behavioral engine and the AI are both built into the agent, so it doesn't need the internet. 

What is most valuable?

The interface is good and it is easy to use. The engine that they use to look for malware and for viruses is very good. 

What needs improvement?

There are features that I would like them to add. They have little to do with endpoint protection, but if they could add encryption and DLP on, it would make it even better. 

For how long have I used the solution?

I have been working with SentinelOne for just over a year now.

What do I think about the stability of the solution?

Yeah, it is stable. It does not use a lot of computer resources, even though the engine is built into the agent. If there are new updates, it alerts you when the updates are there and need to be installed. SentinelOne is an efficient solution.

What do I think about the scalability of the solution?

Yes, it is scalable.

How are customer service and support?

I have not had any issues that I needed to talk to customer support about.

How was the initial setup?

The initial setup is very straightforward and easy. Once you install it, auto-updates are initialized. When you put in watches, you are searching for items, you need customization, and you add or remove rules, which is quite easy.

What about the implementation team?

I use in-house implementation.

What was our ROI?

We are seeing a return on our investment.

What's my experience with pricing, setup cost, and licensing?

The licensing is okay. I don't think it is bad. Depending on which one you get, I think it is fifty dollars for each user annually. The more users you have, the cheaper it is.

Which other solutions did I evaluate?

I use all security tools from SIMS to DAMs, to DLP solutions, firewalls, etc.

What other advice do I have?

For me, the experience has been very good. I would rate SentinelOne a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free SentinelOne Singularity Complete Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free SentinelOne Singularity Complete Report and get advice and tips from experienced pros sharing their opinions.