We primarily use the solution for endpoint detection.
Owner at FirewallHire.com
Quick and easy to deploy with good performance
Pros and Cons
- "It's quite scalable."
- "It is an expensive product."
What is our primary use case?
What is most valuable?
The solution works well in general.
It's a small size and offers an easy deployment. It's very quick to deploy.
The solution is stable.
It's quite scalable.
What needs improvement?
Every site has its own key. I'm not sure how I can implement the key for the setup package. Therefore, with every installation, I need to do it manually and put on the site keys.
It is an expensive product. They could work on lowering the price a bit.
For how long have I used the solution?
I've used the solution for one year.
Buyer's Guide
SentinelOne Singularity Complete
March 2025

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What do I think about the stability of the solution?
It is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is quite scalable.
How was the initial setup?
The initial setup and deployment are easy. I can get it up and running in five minutes.
What's my experience with pricing, setup cost, and licensing?
The cost is a bit high. It's around $8 per client per month.
What other advice do I have?
We are partners. We are using the latest version of the product.
I'd recommend the solution to others. We really like it in general.
I'd rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Managing Member at Pender & Associates
100% Reliable with fully autonomous threat mitigation and real-time ransomware file encryption roll back, without human intervention.
Pros and Cons
- "Our clients have been able to survive a ransomware attack without even knowing that they had had files encrypted and automatically rolled back - even their Point of Sale (POS) system did not miss a beat and the business continued as normal without interruption."
- "All is good for now, but we cannot rest, and continuous development - in particular with regard to the areas of automation, machine learning, and artificial intelligence - is required to keep ahead of the cybercriminals."
What is our primary use case?
The product is used to provide cybersecurity protection to SMBs predominantly in the financial, manufacturing, and retail industry as well as private individuals.
SentinelOne is key in achieving compliance with the General Data Protection Regulation (GDPR) in the European Union and the Protection of Personal Information (POPI) Act in South Africa.
Resolving ransomware encrypted servers or personal computers is costly to the customer, both in repair costs and loss of business due to downtime. In addition, the customer may suffer reputational damage if any of its customer data is compromised.
How has it helped my organization?
Our clients trust us to protect their IT systems and data.
We use SentinelOne because it has proven itself and has never been breached. It offers us a 100% protection record and our company reputation stays intact.
Resolving ransomware encrypted servers or personal computers is both costly and time consuming to both the customer as well as the service provider - protecting against these attacks is a win-win for all.
The SentinelOne portal dashboard provides a good overview of all the sentinels deployed and offers quick access to review and resolve affected sites and endpoints
What is most valuable?
The most valuable feature is that it works and is reliable.
Other solutions I have researched have all been breached, and as far as I can see, SentinelOne is the only one that has never been breached. It provides fully autonomous threat mitigation and ransomware file encryption roll back in real-time without human intervention.
Our clients have been able to survive a ransomware attack without even knowing that they had had files encrypted and automatically rolled back - even their Point of Sale (POS) system did not miss a beat and the business continued as normal without interruption.
What needs improvement?
SentinelOne's ongoing updates and rate of technology improvments are adequate for now, and have kept SentinelOne ahead of the cyber criminals, but we cannot rest, and continuous development - in particular with regard to the areas of automation, machine learning, and artificial intelligence - is required to stay ahead of the cyber criminal techniques and exploits. The "false positive" detection rate could be improved, if possible, but this should not increase the risk of the endpoint being breached.
For how long have I used the solution?
I've used the solution for over 2 years.
What do I think about the stability of the solution?
The stability is excellent.
What do I think about the scalability of the solution?
The scalability is excellent.
How are customer service and technical support?
The customer support has been okay.
Which solution did I use previously and why did I switch?
I did not use a different solution previously.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
We are able to handle implementations in-house.
What's my experience with pricing, setup cost, and licensing?
If you are an end-user you should procure the service through a Managed Cyber Security Systems Provider.
Which other solutions did I evaluate?
Yes, I have looked into ESET, Crowdstrike, Cylance, Webroot, and many others.
What other advice do I have?
Contact me on cybersec[at]global[dot]co[dot]za
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a managed IT and cyber security services provider and deploy SentinelOne to our customers to as part of the cyber security protection service.
Buyer's Guide
SentinelOne Singularity Complete
March 2025

Learn what your peers think about SentinelOne Singularity Complete. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,690 professionals have used our research since 2012.
IT Security Manager at a tech company with 1,001-5,000 employees
Machine learning feature enables us to identify viruses but the reporting needs improvement
Pros and Cons
- "In the past, we were not able to identify a few viruses, but now we are able to identify them because of the machine learning feature."
- "The reporting needs improvement and I would like to see a more granular level of administrative privileges."
What is our primary use case?
We use it for antivirus.
How has it helped my organization?
In the past, we were not able to identify a few viruses, but now we are able to identify them because of the machine learning feature.
What is most valuable?
The machine learning module is the most valuable feature.
What needs improvement?
The reporting needs improvement and I would like to see a more granular level of administrative privileges.
For how long have I used the solution?
One to three years.
How was the initial setup?
The initial setup was straightforward. It wasn't a long project, it took six months.
What other advice do I have?
I would rate this solution a seven out of ten.
We don't have a plan to increase the usage, it is purely based on our business requirements.
This product is nothing but different from a traditional anti-virus. We were very apprehensive to try it. Once we tried it, it gave us a good impression.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CISO at a religious institution with 501-1,000 employees
The forensics analysis feature provides substantial help in determining the extent of a problem
What is our primary use case?
We use the solution for those with access to sensitive or confidential data. The cost of the solution is prohibitive for all of our users, but we do want to make sure that those with access to critical data have higher levels of protection.
How has it helped my organization?
Users who have SentinelOne are very pleased with the solution and its protection, no complaints.
What is most valuable?
The forensics analysis feature provides substantial help in determining the extent of the problem and how it affects the machines.
What needs improvement?
The SentinelOne is one of my daily consoles and I use it regularly to identify the root cause of some infections. However, when a file is flagged as suspicious it would be very helpful to have the system highlight precisely what event or characteristic of the file SentinelOne considers potentially dangerous. In this way it would help focus our investigations on the specific characteristics or actions of the file.
What do I think about the stability of the solution?
We have had 100% uptime with the solution.
What do I think about the scalability of the solution?
Given the way the solution works, I see no issues at all with scalability — both in the number of users or incidents as well as the degree of sophistication of the attacks.
How are customer service and technical support?
Technical support has attended to our issues quickly and with a good sense of the need to communicate continually throughout an issue.
Which solution did I use previously and why did I switch?
Yes, we continue to use Kaspersky for our other users.
How was the initial setup?
The setup is very straightforward and simple. Our users who have the solution have spoken so highly about SentinelOne that other users who are not on the target list ask if they too can use the solution.
What about the implementation team?
Our in-house team implemented the solution, working with our local engineers in the different countries where we have offices.
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
The pricing is rather elevated. However, the solution is the most transparent for the uses I have ever encountered as well as being normally very informative and accurate for our engineers.
Which other solutions did I evaluate?
We evaluated several other options, including Bromium, Carbon Black, CrowdStrike, Cylance, Forcepoint, Invincea, and some others.
What other advice do I have?
If you have the budget, this is a top-notch solution. We have used the solution for over a year now, and we plan to continue using the solution for our most critical users (those with access to sensitive or confidential data). Truly an excellent solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cybersecurity Analyst at a tech vendor with 10,001+ employees
A reasonably priced solution with EDR capabilities
Pros and Cons
- "The tool's most valuable feature is EDR."
- "I rate Singularity Cloud Workload Security's stability a four out of ten."
What is our primary use case?
I use the solution for EDR. We're in the process of deploying so log collection will be a use case later on.
How has it helped my organization?
We are certain it will improve our organization later on because today our cloud has limited AD and zero EDR. SentinelOne is replacing our current legacy and we're also getting the EDR functionality.
What is most valuable?
The tool's most valuable feature is EDR.
For how long have I used the solution?
I have been using the product for two months.
What do I think about the stability of the solution?
I rate Singularity Cloud Workload Security's stability a four out of ten.
What do I think about the scalability of the solution?
I rate the solution's scalability a four out of five.
Which solution did I use previously and why did I switch?
We chose Singularity Cloud Workload Security because our team wanted a cloud-native solution instead of a legacy.
How was the initial setup?
The tool's deployment is not complex. Our team got complex information, which made it complex.
What about the implementation team?
SentinelOne's team helped us with the deployment. We had an awesome experience working with them. There were some miscommunications also.
What's my experience with pricing, setup cost, and licensing?
The product is reasonably priced.
What other advice do I have?
I rate Singularity Cloud Workload Security an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Président at ARS Solutions
Reliable, scalable, but priced high
Pros and Cons
- "The most valuable feature of SentinelOne is the EDR functionality. We are protected against threats, such as ransomware."
- "SentinelOne could improve by reducing the price."
What is our primary use case?
We are using SentinelOne within our company in servers and endpoints and we have deployed it for some of our clients.
What is most valuable?
The most valuable feature of SentinelOne is the EDR functionality. We are protected against threats, such as ransomware.
What needs improvement?
SentinelOne could improve by reducing the price.
For how long have I used the solution?
I have been using SentinelOne for approximately one year.
What do I think about the stability of the solution?
The stability of SentinelOne was fine.
What do I think about the scalability of the solution?
SentinelOne is scalable.
We have approximately 300 users using this solution.
How was the initial setup?
The initial setup of SentinelOne was straightforward.
What's my experience with pricing, setup cost, and licensing?
The price of SentinelOne is on the higher side compared to other solutions, such as Symantec.
What other advice do I have?
We have one person who maintains the solution.
I rate SentinelOne a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Product Manager at a tech services company with 501-1,000 employees
A stable solution with rapid threat detection
Pros and Cons
- "I have found the most valuable feature to be the rapid threat detection."
- "We need to analyze the threats and make decisions based on that, so the analytics could be better at analyzing exactly where the threats are coming from."
What is our primary use case?
My client uses the solution for endpoint security and email security.
What is most valuable?
I have found the most valuable feature to be the rapid threat detection.
What needs improvement?
We need to analyze the threats and make decisions based on that, so the analytics could be better at analyzing exactly where the threats are coming from.
For how long have I used the solution?
One of my clients has been using the product for about three years.
What do I think about the stability of the solution?
My client has said that it is stable.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
We received a response from technical support within 48 hours. The support is great.
What other advice do I have?
I would rate this solution as an eight out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senioor Engineer of System and Security at Connex Information Technologies
Impressive features, great visibility, with affordable pricing
Pros and Cons
- "The remediation and rollback features are pretty impressive."
- "I would like to see category-based web filtering."
What is our primary use case?
We primarily use it for identifying and mitigating zero data.
What is most valuable?
The remediation and rollback features are pretty impressive.
What needs improvement?
I would like to see category-based web filtering.
For how long have I used the solution?
I have been using SentinelOne Singularity for about three years now.
What do I think about the stability of the solution?
The stability is excellent.
What do I think about the scalability of the solution?
There is high scalability currently. We have around two hundred individuals in the organization.
How are customer service and support?
Technical support is on point and very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Kaspersky but it lacked visibility onto zero. That was the main reason that we switched SentinelOne Singularity.
How was the initial setup?
The initial setup was very straightforward and convenient and it took a couple of minutes to deploy.
What about the implementation team?
We are certified and our engineers can do the deployment in-house.
What's my experience with pricing, setup cost, and licensing?
The pricing appears to be pretty affordable.
What other advice do I have?
I would rate SentinelOne Singularity a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:

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Updated: March 2025
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Thank you, Steve, for your thoughtful review. You might be pleased to know that SentinelOne have a thriving enterprise customer base, including several highly recognizable global and regional brands. If I may be of service, please reach out. Cheers, Rick