We are a system integrator. We provide this solution to the end-users.
Senior Account Manager - Security Specialist at a computer software company with 1,001-5,000 employees
A flexible product that meets the requirements of most of the clients and comes with many good features
Pros and Cons
- "Most of the features are valuable. As a system integrator, agent deployment is valuable. It also fits the requirements of most of the clients."
- "They can improve the administrative interface. They can make it more user-friendly."
What is our primary use case?
What is most valuable?
Most of the features are valuable. As a system integrator, agent deployment is valuable. It also fits the requirements of most of the clients.
What needs improvement?
They can improve the administrative interface. They can make it more user-friendly.
Its price can be lower.
For how long have I used the solution?
I have been using this solution for three years.
Buyer's Guide
SentinelOne Singularity Complete
October 2024
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What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable.
How was the initial setup?
Its setup is of medium complexity. It is not complex, and it is also not straightforward.
What's my experience with pricing, setup cost, and licensing?
Its price can be lower because I'm seeing competition from another vendor who beats it on commercials.
What other advice do I have?
I would advise others to go for it. It is a good product, and it fits the requirements of most of the clients. It is very flexible.
I would rate it an eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer:
SOC Operator at Quattro
Great test automation and improvement of use cases
Pros and Cons
- "SentinelOne has helped us to improve our security by fine-tuning our current use cases and creating new ones."
- "SentinelOne's performance and the accuracy of its incident filtering could be improved."
What is our primary use case?
I use SentinelOne for security.
How has it helped my organization?
We function as an internal red team and do numerous tests of attack simulations. SentinelOne has helped us to improve our security by fine-tuning our current use cases and creating new ones.
What is most valuable?
SentinelOne's best features are test automation, playbooks, incident response, use-case improvement, and compliance with MITRE ATT&CK techniques.
What needs improvement?
SentinelOne's performance and the accuracy of its incident filtering could be improved.
For how long have I used the solution?
I've been using SentinelOne for five years.
What do I think about the stability of the solution?
SentinelOne is stable.
What do I think about the scalability of the solution?
SentinelOne is scalable.
How was the initial setup?
The initial setup was straightforward because we created an implementation plan and did some diagnostics before starting.
What about the implementation team?
We used a third-party team.
What's my experience with pricing, setup cost, and licensing?
SentinelOne's pricing could be lower.
What other advice do I have?
I would give SentinelOne a rating of eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Buyer's Guide
SentinelOne Singularity Complete
October 2024
Learn what your peers think about SentinelOne Singularity Complete. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
Senior Product Manager at a tech services company with 501-1,000 employees
A stable solution with rapid threat detection
Pros and Cons
- "I have found the most valuable feature to be the rapid threat detection."
- "We need to analyze the threats and make decisions based on that, so the analytics could be better at analyzing exactly where the threats are coming from."
What is our primary use case?
My client uses the solution for endpoint security and email security.
What is most valuable?
I have found the most valuable feature to be the rapid threat detection.
What needs improvement?
We need to analyze the threats and make decisions based on that, so the analytics could be better at analyzing exactly where the threats are coming from.
For how long have I used the solution?
One of my clients has been using the product for about three years.
What do I think about the stability of the solution?
My client has said that it is stable.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
We received a response from technical support within 48 hours. The support is great.
What other advice do I have?
I would rate this solution as an eight out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Business Development at a tech services company
Solution with competitive pricing which has the capacity to prevent new threats
Pros and Cons
- "Its capacity to prevent new threats."
- "The management console."
How has it helped my organization?
We have been protecting more than 100 companies (with no infections) since the product was installed.
What is most valuable?
- The rollback functionality.
- Its capacity to prevent new threats.
What needs improvement?
The management console.
For how long have I used the solution?
Nine months.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Very fast and accurate.
Which solution did I use previously and why did I switch?
Yes, Kaspersky Lab. They don't have a good next gen endpoint in order to protect against new threats.
How was the initial setup?
Very easy. You can start your deploy with a single executable file or a massive deployment (GPO, etc.) with a MSI.
What's my experience with pricing, setup cost, and licensing?
The price is competitive, if you compare it with other solutions on the market.
Which other solutions did I evaluate?
Sophos Intercept X, Cylance, Traps and a few more.
What other advice do I have?
It's very important to understand how industry-wide endpoint security solutions work to avoid possible issues.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Socio Fondatore e Proprietario at 2DC srl
A stable solution that offers very good information surrounding attacks and threats
Pros and Cons
- "The solution offers very rich details surrounding threats or attacks."
- "The solution needs better reporting on new threats and malware. The reporting is present, but I can't find the information easily."
What is most valuable?
The solution offers very rich details surrounding threats or attacks.
What needs improvement?
The price is a bit high. They should make their pricing model more affordable.
The solution needs better reporting on new threats and malware. The reporting is present, but I can't find the information easily.
For how long have I used the solution?
We are in the process of testing the solution. We've been using it for three months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
It's hard to give an impression on the stability at this time. We haven't used it on a large scale yet. We're still testing.
How are customer service and technical support?
We haven't needed to contact technical support yet.
Which solution did I use previously and why did I switch?
We are currently using Webhook as we test this new solution.
What other advice do I have?
We are using the public cloud deployment model.
I would rate the solution nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Security Analyst at a tech services company with 1,001-5,000 employees
Identifies Zero-day attacks, provides good visibility, and it's straightforward to use
Pros and Cons
- "It has good visibility features and it's straightforward."
- "There is not much flexibility in terms of policy fine-tuning. We can turn it off or turn it on, but, there's nothing much else to do. Everything is predefined. It's good in a way, but you don't get much flexibility if you want to do something particular."
What is our primary use case?
I use it for policy fine-tuning.
How has it helped my organization?
SentinelOne uses behavioral analysis and artificial intelligence to detect unknown malware. That is what all enterprises require today. They don't want to go with some normal anti-malware tool, which has less sophisticated detection. Even if something suspicious or a Zero-day enters the environment, SentinelOne will be able to identify it.
What is most valuable?
It has good visibility features and it's straightforward. It's not so complex.
What needs improvement?
There is not much flexibility in terms of policy fine-tuning. We can turn it off or turn it on, but there's nothing much else to do. Everything is predefined. It's good in a way, but you don't get much flexibility if you want to do something particular.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
We do not have any issues with stability at the moment. Before I joined the company, I heard that there were some issues with the agent, that they were having some performance issues, a portlet application was crashing. There were minor issues which are fine now.
What do I think about the scalability of the solution?
In my organization, we are planning to deploy some 30,000 agents. I would say that it's scalable. I don't see any problem with scalability.
What other advice do I have?
I just had a conversation with a colleague who has bought McAfee ePO. He was saying that he was able to do much more in that tool than in SentinelOne. For example, he mentioned that he was able to see traffic on a particular port on a particular system, using ePO. We cannot do that using SentinelOne. In this tool, everything is already in place and there's not much that we can do.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: October 2024
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Buyer's Guide
Download our free SentinelOne Singularity Complete Report and get advice and tips from experienced pros
sharing their opinions.
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