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CISO at a religious institution with 501-1,000 employees
Real User
The forensics analysis feature provides substantial help in determining the extent of a problem

What is our primary use case?

We use the solution for those with access to sensitive or confidential data. The cost of the solution is prohibitive for all of our users, but we do want to make sure that those with access to critical data have higher levels of protection. 

How has it helped my organization?

Users who have SentinelOne are very pleased with the solution and its protection, no complaints.

What is most valuable?

The forensics analysis feature provides substantial help in determining the extent of the problem and how it affects the machines.

What needs improvement?

The SentinelOne is one of my daily consoles and I use it regularly to identify the root cause of some infections.  However, when a file is flagged as suspicious it would be very helpful to have the system highlight precisely what event or characteristic of the file SentinelOne considers potentially dangerous.  In this way it would help focus our investigations on the specific characteristics or actions of the file.

Buyer's Guide
SentinelOne Singularity Complete
January 2025
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What do I think about the stability of the solution?

We have had 100% uptime with the solution.

What do I think about the scalability of the solution?

Given the way the solution works, I see no issues at all with scalability — both in the number of users or incidents as well as the degree of sophistication of the attacks.

How are customer service and support?

Technical support has attended to our issues quickly and with a good sense of the need to communicate continually throughout an issue.

Which solution did I use previously and why did I switch?

Yes, we continue to use Kaspersky for our other users.

How was the initial setup?

The setup is very straightforward and simple. Our users who have the solution have spoken so highly about SentinelOne that other users who are not on the target list ask if they too can use the solution.

What about the implementation team?

Our in-house team implemented the solution, working with our local engineers in the different countries where we have offices.

What was our ROI?


What's my experience with pricing, setup cost, and licensing?

The pricing is rather elevated. However, the solution is the most transparent for the uses I have ever encountered as well as being normally very informative and accurate for our engineers.

Which other solutions did I evaluate?

We evaluated several other options, including Bromium, Carbon Black, CrowdStrike, Cylance, Forcepoint, Invincea, and some others.

What other advice do I have?

If you have the budget, this is a top-notch solution. We have used the solution for over a year now, and we plan to continue using the solution for our most critical users (those with access to sensitive or confidential data). Truly an excellent solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2310327 - PeerSpot reviewer
Cybersecurity Analyst at a tech vendor with 10,001+ employees
Real User
Top 20
A reasonably priced solution with EDR capabilities
Pros and Cons
  • "The tool's most valuable feature is EDR."
  • "I rate Singularity Cloud Workload Security's stability a four out of ten."

What is our primary use case?

I use the solution for EDR. We're in the process of deploying so log collection will be a use case later on.

How has it helped my organization?

We are certain it will improve our organization later on because today our cloud has limited AD and zero EDR. SentinelOne is replacing our current legacy and we're also getting the EDR functionality. 

What is most valuable?

The tool's most valuable feature is EDR. 

For how long have I used the solution?

I have been using the product for two months. 

What do I think about the stability of the solution?

I rate Singularity Cloud Workload Security's stability a four out of ten. 

What do I think about the scalability of the solution?

I rate the solution's scalability a four out of five. 

Which solution did I use previously and why did I switch?

We chose Singularity Cloud Workload Security because our team wanted a cloud-native solution instead of a legacy. 

How was the initial setup?

The tool's deployment is not complex. Our team got complex information, which made it complex. 

What about the implementation team?

SentinelOne's team helped us with the deployment. We had an awesome experience working with them. There were some miscommunications also. 

What's my experience with pricing, setup cost, and licensing?

The product is reasonably priced. 

What other advice do I have?

I rate Singularity Cloud Workload Security an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
SentinelOne Singularity Complete
January 2025
Learn what your peers think about SentinelOne Singularity Complete. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
838,713 professionals have used our research since 2012.
Président at ARS Solutions
Real User
Top 5
Reliable, scalable, but priced high
Pros and Cons
  • "The most valuable feature of SentinelOne is the EDR functionality. We are protected against threats, such as ransomware."
  • "SentinelOne could improve by reducing the price."

What is our primary use case?

We are using SentinelOne within our company in servers and endpoints and we have deployed it for some of our clients.

What is most valuable?

The most valuable feature of SentinelOne is the EDR functionality. We are protected against threats, such as ransomware.

What needs improvement?

SentinelOne could improve by reducing the price.

For how long have I used the solution?

I have been using SentinelOne for approximately one year.

What do I think about the stability of the solution?

The stability of SentinelOne was fine.

What do I think about the scalability of the solution?

SentinelOne is scalable.

We have approximately 300 users using this solution.

How was the initial setup?

The initial setup of SentinelOne was straightforward.

What's my experience with pricing, setup cost, and licensing?

The price of SentinelOne is on the higher side compared to other solutions, such as Symantec.

What other advice do I have?

We have one person who maintains the solution.

I rate SentinelOne a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Shashi Vardhan Andem - PeerSpot reviewer
Senior Product Manager at a tech services company with 501-1,000 employees
Real User
A stable solution with rapid threat detection
Pros and Cons
  • "I have found the most valuable feature to be the rapid threat detection."
  • "We need to analyze the threats and make decisions based on that, so the analytics could be better at analyzing exactly where the threats are coming from."

What is our primary use case?

My client uses the solution for endpoint security and email security.

What is most valuable?

I have found the most valuable feature to be the rapid threat detection. 

What needs improvement?

We need to analyze the threats and make decisions based on that, so the analytics could be better at analyzing exactly where the threats are coming from.

For how long have I used the solution?

One of my clients has been using the product for about three years.

What do I think about the stability of the solution?

My client has said that it is stable. 

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

We received a response from technical support within 48 hours. The support is great.

What other advice do I have?

I would rate this solution as an eight out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senioor Engineer of System and Security at Connex Information Technologies
Reseller
Top 10
Impressive features, great visibility, with affordable pricing
Pros and Cons
  • "The remediation and rollback features are pretty impressive."
  • "I would like to see category-based web filtering."

What is our primary use case?

We primarily use it for identifying and mitigating zero data.

What is most valuable?

The remediation and rollback features are pretty impressive.

What needs improvement?

I would like to see category-based web filtering.

For how long have I used the solution?

I have been using SentinelOne Singularity for about three years now.

What do I think about the stability of the solution?

The stability is excellent.

What do I think about the scalability of the solution?

There is high scalability currently. We have around two hundred individuals in the organization.

How are customer service and support?

Technical support is on point and very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Kaspersky but it lacked visibility onto zero. That was the main reason that we switched SentinelOne Singularity.

How was the initial setup?

The initial setup was very straightforward and convenient and it took a couple of minutes to deploy.

What about the implementation team?

We are certified and our engineers can do the deployment in-house.

What's my experience with pricing, setup cost, and licensing?

The pricing appears to be pretty affordable.

What other advice do I have?

I would rate SentinelOne Singularity a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Nuno-Santos - PeerSpot reviewer
SOC Operator at a tech services company with 11-50 employees
Real User
Top 10
Great test automation and improvement of use cases
Pros and Cons
  • "SentinelOne has helped us to improve our security by fine-tuning our current use cases and creating new ones."
  • "SentinelOne's performance and the accuracy of its incident filtering could be improved."

What is our primary use case?

I use SentinelOne for security.

How has it helped my organization?

We function as an internal red team and do numerous tests of attack simulations. SentinelOne has helped us to improve our security by fine-tuning our current use cases and creating new ones. 

What is most valuable?

SentinelOne's best features are test automation, playbooks, incident response, use-case improvement, and compliance with MITRE ATT&CK techniques.

What needs improvement?

SentinelOne's performance and the accuracy of its incident filtering could be improved.

For how long have I used the solution?

I've been using SentinelOne for five years.

What do I think about the stability of the solution?

SentinelOne is stable.

What do I think about the scalability of the solution?

SentinelOne is scalable.

How was the initial setup?

The initial setup was straightforward because we created an implementation plan and did some diagnostics before starting.

What about the implementation team?

We used a third-party team. 

What's my experience with pricing, setup cost, and licensing?

SentinelOne's pricing could be lower.

What other advice do I have?

I would give SentinelOne a rating of eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
PeerSpot user
Business Development at a tech services company
Consultant
Solution with competitive pricing which has the capacity to prevent new threats
Pros and Cons
  • "Its capacity to prevent new threats."
  • "The management console."

How has it helped my organization?

We have been protecting more than 100 companies (with no infections) since the product was installed.

What is most valuable?

  • The rollback functionality.
  • Its capacity to prevent new threats.

What needs improvement?

The management console.

For how long have I used the solution?

Nine months.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Very fast and accurate.

Which solution did I use previously and why did I switch?

Yes, Kaspersky Lab. They don't have a good next gen endpoint in order to protect against new threats.

How was the initial setup?

Very easy. You can start your deploy with a single executable file or a massive deployment (GPO, etc.) with a MSI.

What's my experience with pricing, setup cost, and licensing?

The price is competitive, if you compare it with other solutions on the market.

Which other solutions did I evaluate?

Sophos Intercept X, Cylance, Traps and a few more.

What other advice do I have?

It's very important to understand how industry-wide endpoint security solutions work to avoid possible issues.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1370544 - PeerSpot reviewer
Senior Account Manager - Security Specialist at a computer software company with 1,001-5,000 employees
MSP
A flexible product that meets the requirements of most of the clients and comes with many good features
Pros and Cons
  • "Most of the features are valuable. As a system integrator, agent deployment is valuable. It also fits the requirements of most of the clients."
  • "They can improve the administrative interface. They can make it more user-friendly."

What is our primary use case?

We are a system integrator. We provide this solution to the end-users.

What is most valuable?

Most of the features are valuable. As a system integrator, agent deployment is valuable. It also fits the requirements of most of the clients.

What needs improvement?

They can improve the administrative interface. They can make it more user-friendly.

Its price can be lower.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How was the initial setup?

Its setup is of medium complexity. It is not complex, and it is also not straightforward.

What's my experience with pricing, setup cost, and licensing?

Its price can be lower because I'm seeing competition from another vendor who beats it on commercials.

What other advice do I have?

I would advise others to go for it. It is a good product, and it fits the requirements of most of the clients. It is very flexible.

I would rate it an eight out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free SentinelOne Singularity Complete Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free SentinelOne Singularity Complete Report and get advice and tips from experienced pros sharing their opinions.