SentinelOne Singularity Complete Reviews

My company uses SentinelOne Singularity Complete for general endpoint security. The solution is excellent at solving problems many other vendors don't solve properly. My company runs on multiple platforms and software in various environments. My company is a Microsoft company with Azure AD and many Windows computers, and SentinelOne Singularity Complete is terrific for that. The company also has MacBooks, Linux machines, and clusters of Linux containers with various distros and types. SentinelOne Singularity Complete is surprisingly good at supporting the platforms, and the enterprise needs my company has.

The best feature of SentinelOne Singularity Complete is that you don't need to configure a lot with it because it provides an unmatched layer of protection out of the box.

Implementing SentinelOne Singularity Complete is a competitive bid process. As part of the competitive bid process, SentinelOne Singularity Complete stands alone. I work for an enterprise, and the company has old software. CrowdStrike Falcon Pro is a great competitor of SentinelOne Singularity Complete, but CrowdStrike Falcon Pro doesn't fit my company's needs because of its very aggressive deportation policy. If you ever run any software not in the standard manufacturer support or some support package, Crowdstrike cuts you off from updates. In real life, that doesn't work because my company builds software. Some of the company's cluster apps run on Red Hat 7, old Linux kernel,   CentOS, or other distros around that era. My company has significant old technologies that it needs to secure.

A pro of SentinelOne Singularity Complete is the approach that it knows isn't the best, but it will still give you the best it has.

I also find that SentinelOne Singularity Complete gives a significant layer of security on top of SD-WAN, mandatory access control, and general information management, which is very helpful.

In assessing the solution's interoperability with other Sentinel One solutions and third-party tools, my company started utilizing Scalar and has a history of using Scalar and other providers. SentinelOne acquired Scalar, an enterprise log management platform, which is very good for the price. Scalar may not be the best platform in the world, but it's very good for the price. SentinelOne, having acquired Scalar, has gone and built an excellent integration for all logging so that you can get the SIEM logs into the Scalar pipeline and run it through a general log analysis platform, so it's unmatched.

In general, I'm pleased with the ability of SentinelOne Singularity Complete to ingest and correlate across my company's security solutions, especially with its price point. I only found very few antivirus or EDR solutions that can compete with SentinelOne Singularity Complete, but I generally prefer working with the solution because of its interoperability.

Another reason why I like the solution is because it works. It doesn't require an Internet connection. The remediation is automated, and the alerting function is excellent. Support for the platform is also great, including multi-tenancy, role-based access control, and automated deployments.

I don't have much bad feedback about SentinelOne Singularity Complete, while in contrast, I've been quite disappointed by many technical aspects of other antivirus solutions, such as the Deep Instinct Antivirus. As for MSP machines, I used to work at MSP and had many problems. I also find the CrowdStrike sales representative incredibly annoying.

I find that SentinelOne Singularity Complete works pretty well for what I want, and it always hits the right price point and options that suit my company's general, overall security platform and management of that platform.

The Ranger functionality of SentinelOne Singularity Complete works well in providing network and asset visibility, especially as my company is a Microsoft Azure AD company at the core, so most of the company's Mac and Windows endpoints are managed, and monitoring the cloud ID and posture is essential. However, I don't need to check it daily because the solution manages itself well. SentinelOne Singularity Complete works very well for active directory management and posture matching.

I appreciate that the solution can consume at an API level, but I don't care as much whether it runs an agent or doesn't because I can automate agent deployment to the fleet. If the agent works, then great. An agentless solution is suitable for old platforms that don't have the most up-to-date technologies. Whenever you try to run an agent on various environments, it might not be the ideal platform for that agent so you could run into unexpected problems. Being agentless makes SentinelOne Singularity Complete better, but I wouldn't be upset if it were a good and solid agent-based solution.

In terms of how significantly the solution helped reduce alerts depends on how many alerts my company was paying attention to before and how many alerts it is paying attention to now. I'm unsure about that because one reason for implementing the SentinelOne Singularity Complete stack at the company has been to increase the security footprint and security posture. My company might have had several useless alerts before and maybe fewer alerts now, but did the company pay more attention to the alerts now? I'm unsure if the alert reduction or paying more attention to the alerts makes a difference.

About SentinelOne Singularity Complete helping to free up staff for other projects and tasks, that isn't easy to tell, as I have a team of four, and some of the work changed upon implementation. For example, instead of fighting with specific agent installs or trying to figure out how to get logs into another system, some of that workload is reduced, but now my team may be paying more attention and uses the same amount of time for alerts, remediations, or other more important aspects, so it is possible that the amount of time spent after the SentinelOne Singularity Complete implementation wasn't really reduced. That would depend on your perspective.

As to SentinelOne Singularity Complete helping the company reduce the mean time to detect, my company didn't record the mean time to detect before implementing the solution. I feel that it is effective, but right now, I don't have a basis of comparison that allows me to point to that periodically says my company reduced the meantime to detect or that it was increased by some percentage.

SentinelOne Singularity Complete has been very effective in helping reduce organizational risk for my company, especially regarding budgetary footprint. The solution has been very effective at what it does and has helped reduce the company's cyber insurance premium. My company is a SOC 2-certified institute and has to go through an annual compliance process with auditors, so going through and being able to explain and show how the company has automated and deployed solutions and minimized its risk profile has been very helpful.

The company I work with now spends slightly less than it did and gets more value from SentinelOne Singularity Complete. Though the cost may not be that different from others, the value provided by the solution is very different. In the past, my company had several decentralized alerts and platforms. Still, after implementing SentinelOne Singularity Complete, the solution could bring and tie them together through an automated platform. It works, and when it comes to enterprise security, for every company you work for, you're not the one who built that network or solution. You have no idea what's going on, so your ability to maintain control relies on understanding the threat surface and how to control it, which SentinelOne Singularity Complete is good at.

My background is in Linux administration, and I've gone through several security tools over the years. I built out mandatory access controls and messy Linux policies. I've worked with a lot of different companies over time. SentinelOne Singularity Complete supports Linux systems really well, which is crucial because I work for a company that builds software with an ecosystem of applications, cluster apps, and containers on Linux.

Some other solutions were stuck a decade ago, particularly running Windows and .NET and other affordable systems, and though I love Windows and Mac, those are user endpoints, and endpoints extend beyond user endpoints, for example, endpoints include servers and the full scope of internet-connected devices in a company.

If you're trying to implement a zero-trust framework and a system resilient to failure across a Swiss cheese layer of multiple problems. In that case, finding one solution capable of dealing with that kind of threat is complicated. You look at Microsoft Defender, and Microsoft has improved its security over the last decade. Obviously, Microsoft still has ways to go, given that it still keeps losing its signing keys. Still, the reality is that, similar to Windows and Azure, Microsoft has improved its security footprint. Microsoft Defender went from being a joke of a product to a very viable solution. That's great, but I can't run that on Mac, and I can't run that on Linux clusters.

Looking at CrowdStrike Falcon Pro, it is a great product. It has a very annoying sales team, but it is excellent. The problem in enterprise, however, is that sometimes, you have to run old technology, and when you cut off the solution from working on old technology, that's not helpful and makes everything worse, so I appreciate the aspect of SentinelOne Singularity Complete supporting even the old technology my company is on, which is a significant differentiator that is very useful about the platform.

When you think of Carbon Black and VMware, each platform is good, works quite well on Mac and Windows, and has some capabilities, but the level is not the same as SentinelOne Singularity Complete. SentinelOne Singularity Complete can be a stand-alone product versus other products.

If you're running a decent company, you should be able to invest in security and be willing to spend whatever it takes to have a very competent solution. Since I control the budget, SentinelOne Singularity Complete provides more value for the dollars spent and a more cohesive structure than what you can get from other solutions.

I'm unsure if SentinelOne Singularity Complete is amazingly the best, but it's the best overall product because it fits my company's needs. I work for a SaaS building enterprise company that does financial transactions, which has public internet-facing applications that get constantly attacked. If I can't run a comprehensive security product across all systems, I'd have to look in three different places, which means I lose some of that robust information. I lose some of that ability to correlate threats and figure out what's happening, and so do automated platforms. An automated platform can lose the ability to correlate the different events it doesn't know about, and this is where SentinelOne Singularity Complete really shines. It's a cohesive, widespread solution that's great in various aspects.

In terms of being innovative, SentinelOne Singularity Complete is quite innovative. I grew up with the internet and have seen different generations of security products and ideas. When SentinelOne Singularity Complete came to market, it was significantly different than the other solutions. SentinelOne could either be acquired or build very useful products, taking interoperability between different products to a level you won't find in other companies.

With how my company uses SentinelOne Singularity Complete and the Scalar platform for all its servers, the company logs into Scalar and runs alerts and rejects, flags alerts, and also gets to ingest all SIEM logs from SentinelOne Singularity Complete into Scalar, and then gets automated alerts. This means that my company gets multiple layers of visibility across its stack and analysis pipeline. My company then gets to log push to S3 after the hot tier access is over, which means it gets to retain all security alerts and problems for up to seven years, just in case, which is essential for a financial services company like the one I work for. Doing that is much more complex with other solutions versus SentinelOne Singularity Complete, so I chose it because, currently, it is the best.

I care about aspects that other people don't care about, such as supporting old Linux distros and being able to run the solution in some weird cloud environments easily. I care about SentinelOne Singularity Complete working with my company's log analysis platform, which makes the process easier.

It's difficult to pinpoint areas for improvement in SentinelOne Singularity Complete because I always like to see certain aspects. Still, if I look into the EDR solution itself, I don't have many negative thoughts about it, as it is very good.

If something could be improved in the solution, I'd say better pricing, as I'd always take better pricing. I would appreciate lower pricing. The lower the pricing, the easier it is for me to sell it. A solution with lower pricing tends to sell itself at some point.

Building a more advanced "if this, then that" logic in SentinelOne Singularity Complete, in terms of when to cold shutdown, particularly when it detects a threat, would isolate it from the network, could be an improvement. There could be a better way of saying "yes" or "no" to doing an action or specific actions unless it's one of the exceptions on your list. Having an additional logic layer could improve the solution, mainly because I run multiple systems with different layers. For example, if I'm running a very important server with this agent, and that server gets infected, I may not necessarily be sure that I want to shut it down right away. Maybe I want to isolate some of the connectivity but not do the entire security remediation automatedly or curtail network access type of activity.

If I could have a more advanced control layer where I could say, "Hey, I want to do that on almost every system, but these systems are so important, and they have to keep running, so maybe if there is a problem, you can do these things instead," then that would make SentinelOne Singularity Complete better.

We've been onboarding SentinelOne Singularity Complete as our primary EDR solution this year.

We implemented Scalar last year as the first step, and then it became a natural step to move as we wanted to have all of our logs flow into our general login analysis platform so that we could build and consume our own software platform. We build many SaaS apps, and we have about a thousand web servers facing the Internet, so what better way to analyze all of these than to get our internal logs, such as browser, local events, and all of the data into one place and one data plane?

Stability-wise, I haven't run into many problems with SentinelOne Singularity Complete, except for one case where the agent was short-cycle restarting, but that was due to some problems I caused. I can't really complain about that.

I wouldn't say I liked the SELinux policy that you force out over Ansible configurations, which naturally conflicted with the SentinelOne Singularity Complete agent. Still, once that got flagged and tagged, it was fine.

Overall, I'm satisfied with the stability of the solution, which was why my company implemented it.

SentinelOne Singularity Complete is a scalable solution, which is another reason my company chose it.

I don't contact technical support very often, but when I have, I haven't been disappointed. For example, the Scalar data center team has provided excellent technical support whenever I've asked for help with query matching strings and building RigX, so I'm very happy.

I found the technical support for SentinelOne Singularity Complete very good, and I'd probably reach out to the support team with more questions, which the team would probably answer.

My rating for technical support is nine out of ten.

Positive

Previously, we used Microsoft Defender, but I also used SentinelOne Singularity Complete in a former company. I like it a lot, and that's part of why my company uses SentinelOne Singularity Complete now. 

Deploying SentinelOne Singularity Complete didn't take long for a small global company like ours. My company has offices in the US, Canada, France, and India, and working between different locales took more time, but generally, the process didn't take very long, as it only took about two weeks.

SentinelOne Singularity Complete is a commercial solution that I found easy to implement, which is another reason my company paid for a commercial solution.

Myself and two other people were involved in the deployment.

In terms of getting ROI from SentinelOne Singularity Complete, some factors must be considered. There is a requirement for a few layers to start with. My company has to spend some money just as a baseline.

One requirement is to be SOC 2 compliant, which means an auditor will come in and ask about the company's antivirus software, whether it's running an EDR, including analyzing logs.

Another player is the cyber risk insurance, as the company tries to get the premiums as low as possible and takes security as seriously as possible, by demonstrating to insurance partners that the company is a very low risk in terms of threats becoming problems.

In terms of cost-effectiveness, mainly based on adjustments to your premium, which either raises or lowers the price, SentinelOne Singularity Complete is quite effective.

SentinelOne Singularity Complete is aggressively priced compared to smaller solutions. Still, in the past, as I worked for a SentinelOne reseller partner that deployed SentinelOne solutions to a lot of different customers, I was able to appreciate its capabilities and full features, which is part of the reason my company has implemented SentinelOne Singularity Complete.

The solution is a bit cheaper than CrowdStrike Falcon Pro and more expensive than smaller solutions. Still, it has a pretty reasonable pricing point, as I appreciate the flexibility SentinelOne Singularity Complete offers. I haven't been disappointed with its pricing because I'm more of a "not everything cheaper is better" person. It's not better if it makes the worst product.

I'm very satisfied with SentinelOne Singularity Complete, especially its price because I've worked with various companies. Yet, I found that no one provides a really good solution for the price except for SentinelOne.

When I started at this company, an MSP recommended a legacy type of antivirus, and I felt it was not up to par with what SentinelOne Singularity Complete provides. SentinelOne Singularity Complete is an excellent enterprise product with an excellent price point that's hard to argue with in terms of results and efficiency per dollar spent, so it's a no-brainer.

My company is mainly a cloud-based company. Very few solutions in the company have been deployed on-premises.

SentinelOne Singularity Complete is managed across different layers and all verticals, such as the web, firewall, etc.

Between two hundred to two thousand five hundred people use SentinelOne Singularity Complete within the company.

My rating for SentinelOne Singularity Complete overall is a nine out of ten. I don't give tens because there's always room for improvement, but the solution is pretty good.

We are mainly using it to replace a product we used before for antivirus. My specific use case for SentinelOne is threat hunting. I'm a security professional in our organization, doing offensive security. I do pen tests and analysis, and I'm hunting for intruders in our network. That's the context in which I'm using SentinelOne.

We're using two parts of SentinelOne right now. The first one is the antivirus and that has improved our company in that we have been able to find about 25 percent more malware on our machines than the old solution did, and that's remarkable because we are a bigger company and we used a big solution from a big player in the market. Finding 25 percent more is a really big increase. 

In addition, previously we were not able to collect all the actions from our clients in the field, and search, systematically, through what they are doing and see if there is an intruder. It's the first time that is possible for us, with SentinelOne.

In terms of incident response time, it's too early to provide real numbers because we haven't finished the rollout around the world in our company. But from the trend I have seen, I would estimate we are saving about 20 percent in response time, compared to our old antivirus solution.

When talking about mean time to repair, our old solution had some problems on several clients, which resulted in having to completely restore the client. That is something we haven't had with SentinelOne, up until now. It's also difficult to estimate because we don't have it on every machine. The old product was on about 5,000 machines and I now have SentinelOne on 2,500 machines, so it's not a completely fair comparison. But if you need a number, it has also been reduced by 20 percent.

In addition, it has increased analyst productivity in our company. My main job is to analyze many of the malware threats and, again, penetration testing. But the connection to virus total is a very helpful thing and I am using it heavily. That reduces the payload I have to analyze manually and the amount of malware I have to execute in sandboxes. It has probably reduced my workload by about 50 percent. That's really great.

For me, the most valuable feature is the Deep Visibility. It gives you the ability to search all actions that were taken on a specific machine, like writing register keys, executing software, opening, reading, and writing files. All that stuff is available from the SentinelOne console. I'm able to see which software is permanent on a machine, and how that happened, whether by registry keys or writing it to a special folder on the machine. That's threat-handy. Deep Visibility has found threats we did not know were lingering on endpoints, but I am not allowed to speak further about this issue.

Because we are a bigger company, we are doing a step-by-step rollout. We don't have all countries fully in production, where "fully in production" means that SentinelOne is the only antivirus product on the machine. So in some countries we just have it reporting and not quarantining. For example, in China we have SentinelOne completely up and running, and there the Behavioral AI analysis is one of the reasons the antivirus is so effective. To be honest, we have to white-list some stuff which behaves weird but is really needed and not harmful to us.

The Behavioral AI recognizes novel and fileless attacks and responds in real-time and it does so really well. That is one of the things that has really brought us forward. It completely changes how we work with our antivirus solution. The previous product just gave us the information that the software had blocked something, while in SentinelOne we really see what was going on. We see the complete path of execution for a given malware: how it got on the machine and how it got executed. And then, SentinelOne stops it. It gets executed but then gets stopped, and that's something completely different from a pattern-based antivirus.

Another great benefit comes from the fact that SentinelOne doesn't rely on pattern updates. For some machines we have at customer sites, which are not reachable by internet or VPN, we have better protection than before because you don't need to update the SentinelOne agent every day to get the actual pattern from it. The Behavioral AI gives you protection even if you don't update the client. That's a great benefit for us at customer sites.

When it comes to the Storyline feature, as a penetration tester, I'm doing threat hunting. Every time malware gets executed on a machine, it's something I have to investigate. Normally we block it very early, on our proxy servers, for example, for all our users. Seeing how the malware got executed shows me the kinds of security holes we have are on our proxy servers. That's very important for strengthening some portions of our defense in other places.

The solution’s distributed intelligence at the endpoint is pretty effective, but from time to time I see that the agent is not getting the full execution history or command-line parameters. I would estimate the visibility into an endpoint is around 80 percent. There is 20 percent you don't see because, for some reason, the agents don't get all of the information.

Another area that could be improved is their handling of the updating of the agent. It is far from optimal. The agent changes often and about 5 percent of our machines can't be automatically updated to the newest agent. That means you have to manually uninstall the agent and install the new agent. That needs to be improved.

I have been using SentinelOne for about a year. Because we have been using it for a long time, we have several versions in production but we tend to use the most recent. The version we are using mainly is 4.5.2.136.

We literally haven't hit a minute of downtime. It's pretty stable and I haven't even given its stability a thought.

In the beginning, I saw that Deep Visibility was really fast. Then, with more and more agents reporting their daily work to the console at SentinelOne, I noticed a decrease of response time with the console. But what's really great is that they updated the console rapidly and the response time got better and better. Now I like the response time. There are ups and downs in the console response times, and in how fast the agents are reporting, but I have the feeling that SentinelOne monitors that and reacts if it gets too slow. Of course it's a trade off for SentinelOne between response times and costs. But right, it's more than we need.

In terms of expanding our usage, there's another very interesting product called Ranger. Right now we feel it's too expensive, but it might be interesting in the next two or three years. For now, we just want to finish our rollout.

My overall experience with their technical support has been positive.

SentinelOne does not provide equal protection across Windows, Linux, and Mac OS, but it's the first antivirus solution we have had in our company which provides any antivirus protection for all these very relevant operating systems. None of our previous antivirus solutions were on Linux and on Mac. That is really helpful for us because we have it all under one hood.

This is the first time we have used an antivirus software as a service and it was the easiest set up I have ever had in my life, and I have been doing this stuff for many years. The console was set up by SentinelOne, literally in 20 minutes. The deployment of the agent took me five minutes for the first machines and they reported within those five minutes. That was the fastest ramp-up I've ever seen.

There are three IT security guys who are concerned with information security in our company. Normally I don't do antivirus stuff. My colleagues are information security officers as well and don't care about antivirus. But I got this project to roll it out it all over the world because I'm one of the technical guys who is capable of doing it. So strictly speaking, I'm doing it alone—one person for 5,500 computers. But at least we have people in every time zone who are capable of using the SentinelOne console, more or less. Altogether, there are six people in our company who actually access the solution, including me.

We had an implementation strategy. Because we had a major pain point in China, we started rolling it out there. Because it's in a completely different time zone and the people are completely different in their mindset, this was one of the critical areas for us. It worked like a charm. I installed 230 machines within five days, and then I recognized that SentinelOne was finding so much more than our old antivirus solution that I started to really do a rollout plan. 

As part of that plan, we always install SentinelOne side-by-side with our old solution, and that works great. They say, "Don't ever have two antivirus solutions on one computer," but that's not true for SentinelOne. You can configure both and they work together. In the first step, SentinelOne is on the machine, just reporting to the console. That way, I see which software gets executed, software that SentinelOne might find problematic, and I do whitelisting or blacklisting, depending on the software. Once I don't get much software that I have to whitelist, I put the client into a kill and quarantine mode and every software gets removed automatically. Once the agent is in kill and Quarantine mode, the old antivirus solution is uninstalled. That's how we do it, country-by-country.

The time it took was affected by the Coronavirus. As a result of that, many of the machines were not onsite and many of the people weren't online, or were only on VPN. I don't distribute SentinelOne by VPN because people at home normally don't have a big bandwidth and I didn't want to stress it even more. I kept in mind that they were covered by our old solution, so there was no big need to really push it forward. But the 2,500 machines we have installed took six months.

SentinelOne gives their customers access to the SentinelOne API and that made it possible for me to write software for the deployment of SentinelOne. I'm speaking to the company to get permission to publish this software as open source. That might help many other companies that are facing the same problems I have in rolling it out all over the world.

It would be easier to calculate ROI if we had already rolled it out to every machine, because the number I have to compare it with is for the complete installation on all machines. My feelings say "Yes, we have seen ROI," but I don't really have good numbers that I could give you.

There are no fees other than their standard licensing fees.

We compared five products. We had a matrix with weights and the requirements we needed from a new antivirus solution. We did three proofs of concept and SentinelOne won it easily.

It was difficult to compare them because we had one other product that worked with artificial intelligence as well, but with a completely different mechanism. We also had three traditional antivirus products based on patterns, and it was really difficult to compare the features of SentinelOne with the competitors. That was the reason we decided to do a POC.

The biggest lesson I have learned is that SentinelOne is an antivirus product which gives you, on the one hand, all information you could dream of if you need to analyze software or malware, especially, on the machine. On the other hand, it's simple and fast and easy to use, and that's something I really appreciate.

We have been playing around with the solution's ActiveEDR technology, to get an idea of what is possible. We have not gotten so far that we use it for building KPIs and the like. But we have noticed it and it seems it could be a big game-changer for us, but I can't really provide much information on that topic.

While I really use Storyline right now, I'm the only one who does so in our company. I'm not sure if we will use it in our company on a large scale. That's the other side of this product. We don't have many people who are able to work with the information you get out of the module from SentinelOne.

We don't use the rollback feature, we just use quarantine right now. We haven't had any outbreak of cryptoware encrypting files. So as of now, we haven't needed it. That might change in the future.

I would rate SentinelOne a 10 out of 10, and I don't give 10s easily. I really love how simple and effective the product is. I really love the visibility it gives me into the endpoint. I really love that they open their product to the customer to enhance it with custom-made software, giving you the APIs to program it. Those are all things competitors don't have.

I really feel like the software has made my life easier. As I said before, my workload for malware analysis dropped by 50 percent. That's why I'm really thankful and really appreciate the product. I would say to everyone, at least give it a try. For our company, it really fits.

We use SentinelOne Singularity Complete as our server and endpoint security solution.

We sought to consolidate our security solutions, lower maintenance, and operational costs, and streamline scalability and configuration. Implementing SentinelOne Singularity Complete enabled us to achieve these goals.

SentinelOne Singularity Complete's interoperability is excellent. The solution can correlate with various threats and provide us with granular information across our landscape. Singularity Complete is fully integrated and can be scaled and expanded to all of our devices.

Singularity Complete's ability to ingest and correlate across our security solutions is good.

Singularity Complete has enabled us to consolidate our security solutions. We can now consolidate all of our Linux and Windows security servers, as well as display various touchpoints and our laptops and desktop devices.

We use the Ranger functionality. The network and asset visibility provided is important because we can see the types of devices connecting to our enterprise network.

Ranger's ability to prevent vulnerable devices from becoming compromised is good.

Singularity Complete has increased our security score. We were able to see the benefits within four months.

Once we can configure and fine-tune Singularity Complete, we can eliminate the false positives that are generated.

Singularity Complete has helped free up our staff's time to work on other projects. We have saved around two months in total.

Singularity Complete has helped reduce our MTTD by 30 percent.

Singularity Complete has helped reduce our MTTR.

Singularity Complete has helped reduce our organizational risk by 50 percent.

SentinelOne Singularity Complete is easy to configure.

The protection SentinelOne Singularity Complete provides to our endpoint devices in terms of cybersecurity is valuable.

The support has room for improvement. They take a lot of time to respond.

The documentation provided for implementation is not adequate and has caused us challenges.

The pricing is also high and can be improved.

I have been using SentinelOne Singularity Complete for three years.

SentinelOne Singularity Complete is stable.

SentinelOne Singularity Complete is easily scalable.

The technical support takes time to respond to our tickets.

Neutral

Previously, we utilized McAfee for our servers and Microsoft Defender for our endpoint protection on desktops and laptops. However, we desired a unified EDR solution to streamline our security management. Upon evaluating SentinelOne Singularity Complete and confirming it met all our requirements, we transitioned to this comprehensive solution.

The initial deployment was straightforward. The deployment took two months, and three of us including two engineers were involved in the process. We first deployed Singularity Complete to our test servers to ensure everything worked properly before proceeding with the full deployment.

The consolidation of multiple solutions into Singularity Complete, along with improved response times and smoother business functionality, has resulted in a return on investment.

The price is costly compared to what we were previously paying with Microsoft Defender and McAfee.

After evaluating CrowdStrike and other solutions, we ultimately chose SentinelOne Singularity Complete due to its user-friendly functionality, efficient logging, and rapid response times.

I would rate SentinelOne Singularity Complete eight out of ten.

SentinelOne Singularity Complete is a comprehensive, integrated solution for endpoint protection across the enterprise.

Singularity Complete is deployed across our campus with around 200 users.

SentinelOne Singularity Complete is a good solution that meets our enterprise needs.

I recommend organizations first evaluate SentinelOne Singularity Complete to see the kind of visibility it can provide into their endpoints.

SentinelOne Singularity Complete has reduced our operational costs and response time while enhancing our business efficiency.

We have it hooked up to our LogRhythm SIEM, which keeps track of all the events that are happening all around. That has been really helpful for us. We have SentinelOne Ranger that scans for devices on our network and finds the ones that do not have SentinelOne or the machines that we call rogues. The other function that we use is Deep Visibility. We pay for that, and it allows us to hunt for threats within our environment. It is also very important. We don't use Deep Visibility very often, but it is one of the more important things that we have in terms of the selection of products we pay for.

One of the big reasons we use it is for its ability to ingest and correlate across our security solutions. By virtue of going after an incident, we need to see step by step what happened. We have network solutions that show us where things came from network-wise. We have a vulnerability scanner for something that gets exploited, and then we have SentinelOne to see what is actually happening on machines. Maybe a process was launched. Maybe a file was clicked or an email was opened. That is a big part of how we use the tool.

Prior to having SentinelOne, we had CrowdStrike, which is a similar product. We decided to make the switch to SentinelOne because the biggest problem was that the previous endpoint detection response software we had did not support what we call legacy endpoints. Anything prior to Windows 7 was not supported by CrowdStrike. Being a manufacturing firm, we have quite a few old devices. That was one of the big things that sold us. SentinelOne also had significantly more competitive pricing than CrowdStrike, but the ability to protect older endpoints was the main motivating factor for us to make this switch.

We have been able to consolidate our security solutions. We had a handful of different solutions. SentinelOne Ranger scans for things. We used to have a product that did that, and we got rid of that. For deep visibility, we used to have a piece of software on each machine for historical data and events and things of that nature. We were able to get rid of that. Having an antivirus is also not really necessary because it is a next-generation AI-based antivirus. It does antivirus tasks, and it reduces the need for our traditional antivirus such as Kaspersky, Symantec, McAfee, etc. We were able to get rid of those as well, which is a good thing.

We have turned on the Ranger functionality. It is used for asset discovery, but only within a certain range and only if there are a certain number of machines. The way our settings are, if we have a cluster of five machines around it, it will essentially send out a signal and try to find the one without it. If we have five machines in our organization, it will look to see which one does not have SentinelOne around it. It can be helpful to find machines that were not deployed properly. It can also be helpful to find machines that were deployed by malicious actors and things of that nature. It also helps us to identify machines that have SentinelOne but are not responding right now.

It is a pretty big deal that Ranger requires no new agents, hardware, or network changes. We have deployed SentinelOne completely. There is probably no machine in our network that does not have it unless it has a very specific use case. Ranger helps us find those if they do exist. If need be, there is a setting within Ranger for deploying SentinelOne through Ranger. We have it turned off, but it is still useful. It is something we could use one day.

We typically use Ranger for vulnerability and not necessarily for the prevention of vulnerabilities, but it does give us a good idea of what is out there. For example, there is someone who is trying to do something malicious. It will heartbeat that, and it will see what is happening around that. If it sees, for example, command and control or something like that, it will identify it. It might quarantine it or turn your machine off to stop things.

Singularity Complete has helped to reduce alerts. One of the things we struggle with over time is trying to identify what is and what is not a real threat. It did take some tuning, but we went from having to investigate every little thing to being able to say, "Okay. This is a false positive. We know this. We have had this in our environment. We can exclude that." That frees up time for other things, so we can spend time focusing on malicious or bad things happening in our environment. We can work on projects and do some of the actual engineering.

Singularity Complete has helped free up our staff for other projects and tasks. We do not have to sit there and constantly monitor, which means that we can go ahead and do other things. We have a vulnerability scanner that we can use to start patching and tackling some of those vulnerabilities. We have our SIEM that we need to monitor for events and activities as well. We have network logs that should be gone through more. Because we have something that takes care of our endpoints, we can look at the focus of our business and do things there instead of having to worry about each machine individually.

The biggest thing that SentinelOne does is that it is constantly looking at our environment and other environments as a baseline of what should be happening or what could be happening. If something does not match the specific idea of what should be happening, it detects that and blocks that. If it is not sure what to do exactly, it quarantines a file or a folder or something like that until we have a chance to look at it. That is better than something getting through and causing damage before we can do anything about it. As long as a machine is connected to the network, it is pretty instant, but depending on what it is doing, it might take a little bit. There are some functions within it that do take a little more time to work. For example, the remediate and rollback functions do take time to work, but if it sees something as malicious, it will kill and quarantine that within a fraction of a second.

Singularity Complete has helped reduce our organizational risk. There is the part where it kills and quarantines things that are happening on machines, but there is also an element of visibility. Being able to see what we have gives us a better idea of what risks we have. From an inventory standpoint, everything is synced the second we deploy the image machine. Through that, we are able to see what is running on them, what they have installed, and things of that nature. We get a more holistic idea of what we actually have so that we know what to protect.

The terminating or killing remediation process that they use is top-notch. Pretty much anything that is even remotely malicious gets blocked by it within seconds. That is important for us. We have thousands of endpoints with tens of thousands of users. It is hard to do good security for that many people without some kind of automated detection and response. That is what SentinelOne does for us. It helps us automate that process.

Some of the reports that are exported through SentinelOne can be complicated for people who are not IT professionals. For example, we have some people within our leadership who would like to know why we are spending so much money on their product, and one of the ways that we are able to do that is through reports. Some of those reports are pretty easy to understand, and some of them are very complicated. Because they are not IT or security professionals, they may not have the same grasp. I wish their reporting feature was a little better. If they were able to export and make it a little more presentable, it would be great because this is something that we end up doing on our end where we take some of that data and make it look better. It would definitely save us time if it was a little prettier, for lack of a better word, from the beginning.

We have been using it for two and a half to three years. 

As far as I know, and I am the only one out of our three time zones who uses the tool, I have never had an issue with it. The only time we ever had problems was when someone made a change to some of the roles, but it was not a SentinelOne issue. For the most part, as long as you have set up the tool correctly, it functions pretty much 100%. I cannot think of a time when it was down.

We started out by having it deployed on a handful of machines as a proof of concept. From there, we were able to replicate it over and over in our environment. We are currently licensed for around 7,000 devices, and they made it pretty clear to us that if we decide to improve that or increase that, it would be a seamless process. They will just bump our licenses up and then we pay a little bit more. There is no real pain associated with that where you have to go back to the table, talk, and do things like that. It is a flip of a switch.

They were very helpful. They were knowledgeable. They definitely used the tool before. The questions they asked were good. They knew what logs to ask for. They knew what question to ask. They were pretty good. I would rate them a ten out of ten. They were knowledgeable. They were helpful. The turnaround time is good. They want to resolve the issue, and they are there to help.

Positive

We had CrowdStrike. We switched because of two things. One was the price. CrowdStrike was expensive, and the other thing was that we needed to protect legacy devices. As a manufacturing company, we have a lot of old software and hardware in our environment, and CrowdStrike did not protect those devices. We either had to come up with a solution where we network quarantine those machines or have them segmented somewhere so that they do not talk to anything else, or we just get SentinelOne and they function the same and require no extra work. As long as it is on there, it is protecting them, and it is much cheaper.

We have it almost entirely hosted in the cloud. We do deploy it via the deployment software that we use to deploy to our endpoints. We do have it in the cloud as well that we run through the command line and then point it to our management console, but we do not have it hosted on-premises. We like the idea of having things in the cloud at least for the specific instance.

I was not involved in its deployment. I came here a little bit later, but I got to talk to some of the people afterward. I am part of the deployment now, but I missed the boat by a handful of months.

It is pretty straightforward. The way it works is that you get what is called the management console URL, which is essentially when you install it, it tells you who the device belongs to. You put in your URL, you run a command from it on an executable, and then from there, it is on your machine. It is pretty straightforward.

The number of people involved in the deployment varies. We are a multi-continent and multi-country organization, so we had somewhere between 15 and 20 people working on it. In terms of the people who actually use it, there are probably five or six. We have one person who constantly works to deploy within North America and one person who works to deploy in APAC. We personally work to deploy it within EMEA and then the rest of it is us just working on maintaining it and making sure it is doing what it is supposed to be doing.

We previously had a different EDR solution called CrowdStrike, which was very robust but also very expensive. It did not have the features we were looking for from a legacy standpoint. My understanding is that we did a pretty good deal on SentinelOne. A part of that is because we were their customers very early on, and we also use their products a lot. We are interested in the new products that come out. We go to their demos, and we go to their events. We do save a lot of money. It is not cheap, but it is worth it. We spend a lot of money on a lot of things, and most of them do not do as much as SentinelOne.

It has gotten more expensive over time, but we have also gotten more features and value out of it. They have added things to it. From a pricing standpoint, it is expensive. It is one of the more expensive tools we have, but it also does more than almost every other tool that we have in our environment, so it makes sense.

We reevaluated CrowdStrike and realized that it was just not going to work for our purposes. I believe we looked at Sophos and Carbon Black. Carbon Black is a VMware product, and Sophos is a similar EDR solution.

From a quality standpoint, if you are willing to take the time to implement it and implement it well, it is a fantastic product. It is a massive part of our security posture. If you are looking to switch, doing a proof of concept will probably be good enough to make you realize the value it has. Sometimes, in the demos from vendors, you see the kind of things happening that are supposed to happen. It is, of course, going to block them, but during our proof of concept, we threw in different scenarios at it, and it handled every single one pretty flawlessly. That is a big part of why we ended up choosing it.

If you were a company that has legacy devices, it is a no-brainer as far as EDR solutions are concerned. If you are looking forward to an EDR solution in general, and you do not have legacy devices, SentinelOne is incredibly competitive. It has a lot of great features. It is priced very competitively. Their support is great, and the tool works. It does take some fine-tuning, but the tool works very well.

As a strategic security partner, SentinelOne is always trying to get us to work with some of their partners as well. From an integration standpoint, it does give us some options going forward where if, for example, we wanted to use a mobile device solution, they do have some integration with them. If you are a part of their ecosystem and you have a tool that you are interested in, they will let you know whether they have a partner that they work with. They will let you know that they have this tool. It works so far, and if you have a question or something like that, they can get you acquainted, which I appreciate.

Overall, I would rate it a ten out of ten. It is probably my favorite security tool from the ones we have.

Everyone who is a client of ours gets SentinelOne by default. It provides ransomware protection, malware protection, and increased security. Those are our top-three selling points for SentinelOne when we talk to clients.

Prior to deploying Sentinel One, we had a team of staff members dedicated to ransomware prevention and malware alerts. Since deploying Sentinel One, we have been able to allow that team to focus on other proactive security measures for our clients.

The dashboard alerting is great and it has helped us out a ton.

SentinelOne has also greatly reduced incident response time, based on the toolsets and the ability to deploy it to new companies through a script. That has been very helpful. It has decreased the amount of time spent on incident response by 40 to 60 hours a month.

And when it comes to mean time to repair, while we haven't had a situation where we've had to reload an operating system or repair to that extent, we've used the 1-Click Rollback feature which saves several hours over a reload of a PC. 

The detection and response feature is really good for us. 

Also, there is a feature called Applications, and it shows all the critical applications that are on devices that may need to be reviewed.

The solution’s Static AI and Behavioral AI technologies are great when it comes to protecting against file-based, fileless, and Zero-day attacks. I would rate that aspect at eight out of 10. They have been great at detection.

The solution’s 1-Click Rollback for reversing unauthorized changes is also huge for us. That is one of the top reasons we have SentinelOne in place. For example, we had a site that had downloaded malware on a share for their sales office. It was trying to move laterally throughout the network but SentinelOne detected it. We then used the 1-Click option to remove it from the 10 or so PCs it had infected. Then we blocked it based on the information SentinelOne provided to us. That way if it happened again, it would already be blocked and wouldn't be allowed to launch.

One area of SentinelOne that definitely has room for improvement is the reporting. The canned reports are clunky and we haven't been able to pull a lot of good information directly from them.

Also, integration is almost non-existent. We would really like to see integration with ConnectWise. Within ConnectWise Automate, you're only allowed to deploy at the top-level group. Our company is dealership-focused, but if we have a parent dealership that has 10 sub-dealerships with SentinelOne, we have to treat them as one large group instead of one parent and 10 sub-groups. That's been a pain point for us. We've done some workarounds, but since there is no integration, it's tough.

I have been using SentinelOne for about two years.

We haven't had any issues, outages, or upgrades. I would rate the stability at 10 out of 10.

One of the features that we love about SentinelOne is that we don't have to buy licenses ahead of time. It just scales up as we grow. We're bringing on a client now that has 500 endpoints and I don't have to worry about contacting sales at SentinelOne and getting a PO for 500 licenses. It just scales up and we're charged based on what we use, which is awesome.

The solution is on 100 percent of our clients that we manage, and that's going to be the goal moving forward. Our sales team does not put in a contract without SentinelOne.

SentinelOne technical support has always been very quick and responsive. We haven't used them a lot. We're a technology company as well and we're able to fix the minor stuff ourselves or by looking at a knowledge base.

One of our concerns or complaints at the beginning was the lack of training, which they fixed. They allowed us to schedule our staff to do the eight hours of free training, which was great. That would have been my only complaint, but that was resolved a few months ago.

Positive

We didn't have any EDR solution in place like SentinelOne. We had Bitdefender for antivirus, but that has been removed. Our existing antivirus was failing in several ways. It wasn't detecting everything that was coming through. That was the big catalyst for the switch.

Originally, we had SentinelOne through SolarWinds, which was our previous RMM tool. And when we migrated to ConnectWise, we moved our existing licenses over.

The initial setup was straightforward. It was through our RMM. We bought licenses and we had a one-click deployment to deploy that software. And when we migrated, the gentleman who helped us was awesome. We migrated 9,000 endpoints from that RMM directly into SentinelOne, and he did a lot of the heavy lifting. We just had to check and confirm things were getting moved over.

The migration of the 9,000 agents took 10 to 14 days.

Our implementation strategy included a deployment where we would do a test phase. We picked certain endpoints at different clients and we would deploy and set it in a "listen-only" mode and see what it caught. If everything was good, we would then turn it on to regular mode. That process helped a lot in the implementation.

We have about 75 people in our company using SentinelOne. The main roles among them are about 60 percent help desk, which is view-only; 20 percent client-side, which is reporting and view-only; and the rest are our engineering level where they have the ability to do rollbacks and fix certain issues that are coming in. There is very little maintenance involved with the solution, maybe a handful of hours a month. We have it set up to auto-update. Prior to that, we had to set up our script to download the most recent version, but that's all been replaced now with automation. Maintenance on the actual system is very minimal.

In the past, we had to purchase licenses in advance, so if we hit our license limit, we could not expand until we got a signed agreement in place with the sales rep after the back-and-forth. That meant if a client had ransomware and they had 200 agents, we couldn't deploy right away if we were up against our limit. So we always had that balancing act of figuring out if we were close to our limit and whether we needed to buy more licenses? We ended up paying for licenses we didn't need because we had to buy them in packages of 100.

We now pay based on usage. They do an audit once a quarter and calculate any overages. We pay a set amount quarterly, based on our licenses in use, and then they true-up the figure. Right now we have 12,800 agents with SentinelOne on them. We charge our clients monthly, so it would be really difficult for us to write a check to SentinelOne, in advance, for a full year's worth, at that level. It's been great for us to have the quarterly payments.

We looked at CylancePROTECT in addition to SentinelOne. We liked the pricing better and the contract options better with SentinelOne. The deployment also seemed to be easier. In addition, SentinelOne detected things that others missed. We did a few quick trials of other solutions, but SentinelOne seemed to be the best in terms of detection. For example, we did a test with Mimikatz and SentinelOne detected it immediately, whereas some of the others bypassed or didn't see it at all.

And when we talked to the ConnectWise sales rep—because ConnectWise was integrated with Cylance at that point, and SentinelOne was not—the rep told us that they were actually dropping Cylance and moving to SentinelOne over the next year for integration, which was a big factor for us.

My advice would be to implement SentinelOne immediately. It is one of the top things that we've implemented and it has saved us countless hours. It's really hard to quantify the savings, but if a client were to get ransomware, it could involve weeks of several team members working around the clock to get them back up and running. Since we've implemented this, we haven't had to do that in an environment where we had experienced having to do so previously.

The biggest thing I've learned from using SentinelOne is that there are a lot more attacks out there than a typical antivirus will display. Regular antivirus, rather than an EDR-type platform, gives people a false sense of security because there are a lot of processes running in the background that the typical antivirus solution is not equipped to catch. It was eye-opening when we started deploying this at clients, locations where we felt we had very good peace of mind in terms of what was happening. SentinelOne started detecting things left and right that were completely unable to be seen prior.

We use SentinelOne Singularity Complete as our EDR to monitor our network. We incorporated SentinelOne Singularity Complete into our SIEM to mitigate threats.

We implemented it because we needed more insight into the interactions that occurred on our endpoints.

SentinelOne Singularity Complete's interoperability with third-party tools enables seamless data exchange and effortless information extraction or export between them.

Its ability to ingest and correlate data across our security solutions simplifies the process considerably. It's akin to pulling data into a SIEM and correlating timestamps, IP addresses, MAC addresses, and any other metric that would link the two machines.

It helps reduce alerts which is one of the things that attracted us to the solution. It has reduced the alerts by around 75 alerts per week.

Singularity Complete frees up our staff for other projects and tasks, thanks to its out-of-the-box setup and automated operation. I only need to intervene when a real threat emerges.

It helps reduce our mean time to detect and our mean time to respond.

Singularity Complete helps our organization save on costs by preventing malware from entering our machines which would result in downtime and machine repairs.

It helped reduce our organizational risk by 20 percent. 

The most valuable features are threat hunting, the ability to disconnect or disable a machine's network connection in real time, and the ability to restore the connection once the issue is resolved quickly.

Singularity Complete needs to improve its ability to granularly select and extract the executable files that I want to run.

I have been using SentinelOne Singularity Complete for four years.

I would rate the stability of SentinelOne Singularity Complete a nine out of ten.

I would rate the scalability of SentinelOne Singularity Complete an eight out of ten.

The technical support is difficult to contact.

Neutral

In my previous company, I used VMware Carbon Black. When I changed jobs, my new company was already using SentinelOne Singularity Complete. 

We've seen a positive return on investment with SentinelOne Singularity Complete. The key benefit for me was the ability to proactively prevent suspicious activity on our endpoints. As a practitioner rather than a manager, I dealt with an incident on an endpoint and was impressed by the solution's capabilities. Singularity Complete automatically contained the threat, allowing me ample time to clean the infected machine. Most importantly, it prevented the need to rebuild any other machines, even the affected ones in most cases. I often resolved issues on endpoints within an hour or two, minimizing downtime and ensuring user productivity.

The pricing for SentinelOne Singularity Complete is competitive. SentinelOne has a better price out of the box compared to Carbon Black and CrowdStrike.

Carbon Black lacked the same level of back-end support as CrowdStrike Falcon Complete.

I would rate SentinelOne Singularity Complete a nine out of ten.

SentinelOne Singularity Complete is an innovative solution that is ahead of Carbon Black and on par with CrowdStrike.

It is a high-quality mature solution that will help improve any security stack.

We are deploying it across eight locations, encompassing all departments and protecting our 500 employee endpoints.

I am an IT security analyst and I update the sensors myself.

We use SentinelOne as an EDR solution and for our cloud-based endpoints.

SentinelOne's data integration has made the incident response process more efficient and faster The solution has decreased our response time. SentinelOne's third-party marketplace has connectors that enable the solution to integrate with many tools. We can monitor the data Singularity generates and seamlessly export it.

I come from a larger organization. Once we fully deployed and started tuning the tool, we began to see more of its potential. I worked with the tool for almost two years. It took about a year for us to deploy it into all of our systems fully. We realized its value once we started getting alerts and information.

It hasn't reduced our alerts. The tool is pretty noisy out of the box. If anything, it has increased our alerts, but we can address that through tuning. 

SentinelOne has many capabilities out of the box. The setup process is smooth. It's easy to install on various systems and keep track of them. It did not cause any major instability.

As with any security tool, SentinelOne has slight issues with our third-party tools, but it does a good job of providing exclusions. Their support team walked us through configuring the agent to handle other third-party tools properly.

I would suggest improving the RBAC for user access. It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level. Additionally, the exclusions seem overly broad or very specific, making it hard to tune the SentinelOne agent. The solution is noisy out of the box, so you must tune it to weed out the noise and find what's useful. It's a complex process.

We have been using Singularity for almost two years now.

The agent itself does not cause any major instability, but it has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.

SentinelOne scales well. The tool's built-in automation for deploying the agents works well for large infrastructures like mine.

I rate SentinelOne support nine out of 10. Customer service is usually prompt with their responses. They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.

Positive

I have used CrowdStrike and a tool called F5 Threat Stack. 

The initial setup was extremely easy. The total deployment took nearly a year due to the deployment processes and our large infrastructure, not SentinelOne. The maintenance includes addressing the false positives and tuning them as necessary. We also need to update the agents and the scanning engines that they use.

We handled the deployment with an in-house team of four developers and assistance from a SentinelOne team. No third party was involved.

Pricing seemed reasonable at first. However, the way SentinelOne handles its licensing did not work for our environments and led to secondary discussions around cost. They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating.

I rate SentinelOne Singularity Complete seven out of 10. Singularity is a fairly mature solution, but there's still some growth to do. It's better than most competitors, but others have some features that SentinelOne lacks.

Our organization is leveraging SentinelOne Singularity Complete to achieve a comprehensive endpoint security solution. This involves utilizing SentinelOne's EDR functionality across all our endpoints, including IT, OT, and legacy systems. By integrating additional log sources, we're expanding to XDR which will further enhance threat detection, investigation, and response capabilities. This enriched data will also enable the creation of custom workflows to streamline security operations and improve the overall effectiveness of SentinelOne alongside existing security solutions like Office 365, proxy servers, and firewalls, allowing for better correlation and incident response.

Our previous antivirus solution wasn't strong enough to keep up with the growing number and complexity of cyberattacks. Traditional antivirus struggles to monitor all endpoint processes and activities. SentinelOne Singularity Complete addresses this issue with its Endpoint Detection and Response capabilities. EDR collects comprehensive endpoint data and stores it centrally, allowing us to monitor all running processes, identify evolving threats and their techniques, and take appropriate action. Additionally, SentinelOne's built-in AI and ML can detect suspicious behavior that traditional antivirus solutions might miss, providing advanced protection against modern cyberattacks.

Our organization utilizes a two-pronged approach to cybersecurity with SentinelOne. On-premises, SentinelOne Singularity Complete safeguards our sensitive big data that never leaves our network. Additionally, we leverage the cloud-based SentinelOne SaaS solution for further protection.

SentinelOne offers a marketplace that expands its XDR capabilities. This marketplace allows for seamless integration with various security solutions, including Azure AD, email gateways, threat intelligence platforms, firewalls, and proxies. By integrating these tools, we can create automated response playbooks within the XDR platform, streamlining our security posture.

SentinelOne Singularity Complete excels at gathering and analyzing data from various security solutions. Its built-in marketplace offers over 120 connectors that automatically ingest logs, enabling correlation and better incident response through custom workflows. This integration streamlines security operations by minimizing manual effort and allowing security personnel to focus on faster remediation.

We leverage Ranger to secure our raw networks and functionalities that SentinelOne has limited coverage for. Additionally, we actively search for vulnerabilities in our systems.

Ranger is a valuable tool for improving network and asset visibility. It helps us identify gaps in our coverage by highlighting raw networks and unmonitored endpoints. These blind spots represent areas where we lack agent deployment, and Ranger essentially acts as a roadmap for prioritizing where to install them for a full view of our environment.

Ranger has a seamless integration process. From the console, we enable Ranger, triggering the installation of a lightweight agent on our endpoints. This agent then monitors traffic to identify coverage gaps and potential vulnerabilities within our system.

Integrating all log sources and creating a custom workflow will streamline analyst workloads. This will automate most of the basic tasks currently handled manually, freeing up the team for other projects. The analysts performing investigations and remediation will see a significant reduction in time spent on repetitive tasks.

Since implementing SentinelOne Singularity Complete, our mean time to detection has been drastically reduced, going from two full days down to just ten minutes each month.

SentinelOne Singularity Complete has reduced our mean time to remediation.

SentinelOne Singularity Complete has been a valuable asset in reducing our organization's security risks. Its features, including device control and firewall management, provide us with the tools we need to effectively manage and secure our endpoints.

SentinelOne offers several valuable features for threat detection and response. Correlation, static analysis, and other detection engines work together to identify and address security issues. Additionally, the STAR Rules feature allows us to create custom alerts based on specific attacker behaviors or indicators of compromise. This empowers us to not only respond to built-in threats but also proactively detect and prevent emerging ones by defining custom actions for abnormal activity. In short, SentinelOne goes beyond native threat detection, offering customization to tackle even the newest threats.

SentinelOne Singularity Complete needs more connectors for integration with more solutions.

It seems there are currently two separate installers for the same device, one in MSI format likely for Windows and another in a potentially custom EXP format. Ideally, these could be combined into a single installer. If that's not feasible, the EXP format could be used as a self-extracting archive that automatically installs the software using the MSI installer. This would eliminate the need for two separate agents and provide a more streamlined installation experience.

SentinelOne endpoint protection enters a reduced functionality mode during certain resource-intensive events. This mode temporarily limits some features and may require a machine restart. In some cases, the agent might even get disabled. To restore full functionality, we need to re-enable the agent and reboot the machine, which can be inconvenient. Ideally, SentinelOne should improve its handling of resource usage to avoid these disruptions.

The technical support response time has room for improvement.

I have been using SentinelOne Singularity Complete for three months.

The current version of SentinelOne Singularity Complete is stable.

SentinelOne Singularity Complete is highly scalable.

The technical support response time is slow.

Positive

Our previous antivirus solution, Symantec Endpoint Security, struggled to keep up with evolving cyber threats. Additionally, integrating it with other security tools proved to be a slow and cumbersome process. Since switching to SentinelOne, we now benefit from seamless integration with various log sources and other security solutions, enabling a more holistic and responsive security posture.

The initial deployment was straightforward and took four months to complete in our large environment but it was not complex to onboard the machines based on our policies.

Four people were required for the deployment. 

While the cost of SentinelOne Singularity Complete might seem high at first glance, it's important to consider the value it offers. This helps to average out the cost.

I would rate SentinelOne Singularity Complete nine out of ten.

SentinelOne Singularity Complete offers a comprehensive security solution for cloud workloads and endpoints. While it excels at covering all these areas, it could benefit from more granular control and further enhancements. The ability to extend its protection to cloud security or cloud servers, similar to CSPM tools, would be valuable for taking action within cloud or microservice environments.

Maintenance is required for updates.

SentinelOne is a good strategic security partner.

Before implementing SentinelOne Singularity Complete, it's crucial to understand how it will integrate with your existing systems. This ensures compatibility and avoids any unintended consequences. Make sure to create exclusions for any applications that might conflict with SentinelOne to prevent disruptions.