Incident management consolidates, manages, and prioritizes incoming tickets.
Service catalog standardizes service request and fulfillment processes.
Fully integrated IT asset management compiles hardware, software, POs, and more.
Service portal for users to have a single place to submit tickets and requests.
Get the
IT Service Management (ITSM) Buyer's Guide and find out what your peers are saying about SolarWinds Service Desk, ServiceNow, JIRA Service Management and more!
SolarWinds Service Desk is the #17 ranked solution in
top IT Service Management (ITSM) solutions. PeerSpot users give SolarWinds Service Desk an average rating of 9.0 out of 10. Based on the analysis of the 1 most recent SolarWinds Service Desk reviews, the overall sentiment is
positive, with a sentiment score of 8.4. (Among the highest in the category). SolarWinds Service Desk is most commonly compared to ServiceNow:
SolarWinds Service Desk vs ServiceNow. SolarWinds Service Desk is popular among the midsize enterprise segment,
accounting for 77% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a
educational organization, accounting for 70% of all views.
