It is the gateway to the internet connection in our company.
Sales Engineer at a tech services company with 51-200 employees
It works fine but needs a better VPN client
Pros and Cons
- "It has been working fine. You just turn it on, and it works."
- "It should have a better VPN client. We decided to find something different than Cyberoam because of the VPN client software. It would be nice to have a user interface not only in English but also in different languages."
What is our primary use case?
What is most valuable?
It has been working fine. You just turn it on, and it works.
What needs improvement?
It should have a better VPN client. We decided to find something different than Cyberoam because of the VPN client software.
It would be nice to have a user interface not only in English but also in different languages.
For how long have I used the solution?
I have been using Sophos Cyberoam UTM for ten years.
Buyer's Guide
Sophos Cyberoam UTM
October 2024
Learn what your peers think about Sophos Cyberoam UTM. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
815,854 professionals have used our research since 2012.
What do I think about the stability of the solution?
It is stable. There have been no problems with it.
How are customer service and support?
I don't have any experience with technical support because we did not use technical support.
How was the initial setup?
It was quite easy to configure this device. There was a very nice Cyberoam knowledge base on the internet, so it was quite easy to configure the whole device.
What about the implementation team?
We ordered the device, and our partner commissioned it. We manage it ourselves. There are two persons responsible for the network setup in our company.
What's my experience with pricing, setup cost, and licensing?
It is not cheap.
What other advice do I have?
We are in the process of changing the firewall in our company. We have been using Sophos Cyberoam UTM for ten years, and now the device is quite old. It has been working fine, and we are looking for new equipment only because of the age of this device. We have requirements for features like filtering, VPN connections, and we are trying to find the best solution for our requirements at a reasonable price.
I would rate Sophos Cyberoam UTM a five out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technology Consultant at a tech services company with 51-200 employees
It has made internet usage more productive for internal users
Pros and Cons
- "Web application filtering eases internet access control."
- "The Traffic Discovery feature should allow administrators to disconnect unnecessary live connections."
How has it helped my organization?
It has made internet usage more productive for internal users.
What is most valuable?
Web application filtering eases internet access control.
What needs improvement?
The Traffic Discovery feature should allow administrators to disconnect unnecessary live connections.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
Yes.
How are customer service and technical support?
Great.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
Straightforward.
What's my experience with pricing, setup cost, and licensing?
Licensing is a bit costly, mostly for features requiring subscription.
Which other solutions did I evaluate?
No.
What other advice do I have?
Good networking knowledge is essential for a smooth implementation.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Sophos Cyberoam UTM
October 2024
Learn what your peers think about Sophos Cyberoam UTM. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
815,854 professionals have used our research since 2012.
Security and Infrastructure Analyst at a tech company with 51-200 employees
For a small-medium enterprise this solution is easy to manage and operate.
Pros and Cons
- "For a small-medium enterprise this solution is easy to manage and operate."
- "Maybe network traffic analysis for malware and malicious behavior."
What is most valuable?
Firewall, Web Filter, Application Filter, VPN SSL, VPN Ipsec. in one applicance. For a small-medium enterprise this solution is easy to manage and operate. All features are ways to control the security of you network.
What needs improvement?
Maybe network traffic analysis for malware and malicious behavior.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
8
Which solution did I use previously and why did I switch?
Yes, the older solution was very limited.
How was the initial setup?
None that I remember.
What's my experience with pricing, setup cost, and licensing?
None.
Which other solutions did I evaluate?
Yes, Fortinet.
What other advice do I have?
Enjoy!
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Security and Infrastructure Analyst at a tech company with 51-200 employees
We can block malicious and unproductive application and sites to improve productivity.
Valuable Features:
- NG Firewall
- Application Filter
- Web Filter
- IPS
All these features are valuable to us because we can block malicious and unproductive application and sites to improve productivity and security in our network, audit users and machines and protect us against exploitation.
Improvements to My Organization:
It's improved productivity as well as user and network security.. It's helped with internet access management and provides security against external attacks.
Room for Improvement:
We have had issues with malicious sites and external scans.
Deployment Issues:
We didn't have any issues with deployment.
Stability Issues:
We haven't had issues with stability.
Scalability Issues:
We haven't had issues with scalability.
Other Advice:
You should hire a Cyberoam specialist to manage it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Engineer L-2 at a tech services company with 1,001-5,000 employees
It's good, yet it needs a few improvements.
What is most valuable?
- Firewall rules
- Full control on access management
- It's simple
What needs improvement?
The scalability needs work.
For how long have I used the solution?
I've used it for four years.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
It needs improvement.
How are customer service and technical support?
Customer Service:
8/10.
Technical Support:8/10.
Which solution did I use previously and why did I switch?
We used Cisco, but it was complicated and expensive so we switched.
What about the implementation team?
We used a vendor to do the implementation, and they were 8/10.
Which other solutions did I evaluate?
Cisco
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner with 11-50 employees
Reliable, good user interface, versatile, and offers a lot of functionality compared to plain routers
Pros and Cons
- "Good user interface."
- "We use different workarounds and find different solutions for it, depending on the client's needs. We shouldn't have to, we should just be able to use the product as it comes with Cyberoam, rather than having to revert to other products."
What is most valuable?
- Reliability
- Good user interface
- Versatility
What needs improvement?
Perhaps the SSL VPN.
We use different workarounds and find different solutions for it, depending on the client's needs. We shouldn't have to, we should just be able to use the product as it comes with Cyberoam, rather than having to revert to other products.
What do I think about the stability of the solution?
It's a stable product.
How is customer service and technical support?
Tech support is knowledgeable.
How was the initial setup?
You need special training to set it up.
What's my experience with pricing, setup cost, and licensing?
It is more expensive than cheap routers, but it offers a lot of functionality, and that warrants the price.
What other advice do I have?
I would warmly recommend it.
However, the reason I don't give it a 10 out of 10 is because we sometimes find the customer service or the support lacking.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Easy to configure, scalable, and good technical support.
Pros and Cons
- "The most valuable feature is the solution is easy to configure for users."
- "The implementation policy needs improvment."
What is our primary use case?
We are using this solution for protecting our organization from threats. We use the SSL VPN, anti-spyware, anti-spam, web and application filters, and the generated logs of people who try and scan our network.
What is most valuable?
The most valuable feature in cyberoam firewall is multi-port Bridge Support, Static MAC Configuration in Bridge Mode & Netflow support for Bandwidth Monitoring & Firewall Traffic Analysis. this are the feature's which is most valuable i found in sophos cyberoam 10.6.2 firewall
What needs improvement?
The implementation policy needs improvment.
For how long have I used the solution?
I have been using this solution within the last 12 months.
What do I think about the stability of the solution?
The solution is stable and reliable.
What do I think about the scalability of the solution?
The scalability is good. We have approximately 200 employees using the solution in my organization and we have plans to increase usage.
How are customer service and technical support?
The technical support is good.
How was the initial setup?
The setup is complex initially but after initializing it is easy to configure, such as the ports and LAN IPs.
What's my experience with pricing, setup cost, and licensing?
There is a license required for this solution and we are on a three-year contract. I am satisfied with the price.
Which other solutions did I evaluate?
I have evaluated FortiGate and this solution is more protective.
What other advice do I have?
I would recommend this solution to others.
I rate Sophos Cyberoam UTM an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Director / CTO at a tech services company with 51-200 employees
Virtual Cyberoam allows the customer granular controls at their level and then allows us overriding controls at a parental level.
Valuable Features:
Cyberoam is our low-end product that we use for smaller customers or ones where application security is not a priority. Cyberoam has good AD integration for user configuration and web controls which we like a lot and it’s easy to manage and maintain. We mostly use the virtual models in VMware.
Improvements to My Organization:
The virtual cyberoam has allowed us to segment our cloud customers via a virtual firewall instance per customer as a second level of security behind our primary systems firewalls. This allows the customer granular controls at their level and then allows us overriding controls at a parental level. Makes for great security.
Room for Improvement:
You can now load the Sophos software onto a Cyberoam box to use the new feature set, although it would be nice if it came with it.
Sophos bought Cyberoam a short while ago and they have amalgamated the Sophos technologies with the existing Sophos ones and some from astaro which they previously bought.. So there is now a Sophos firmware which you can install onto the Cyberoam instead of the Cyberoam one. Because it’s Linux based it’s very portable.
Other Solutions Considered:
Great product for the price.
Other Advice:
Cyberoam was bought by Sophos and the new Sophos firewalls take the next step adding more functionality and capability in the box. Cyberoam was bought by Sophos and the new Sophos firewalls take the next step adding more functionality and capability in the box.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a Gold Partner with Cyberoam.
Buyer's Guide
Download our free Sophos Cyberoam UTM Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2024
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