There are many features that are valuable, but the Bandwidth Management and Web/Application Filter policies are the most valuable.
Manager at a tech services company with 501-1,000 employees
The initial setup is straightforward and simple, but it needs better support for multiple ISP segregation.
What is most valuable?
How has it helped my organization?
It has minimized the bandwidth consumption as a result of which many other applications run smoothly.
What needs improvement?
The most important improvement Cyberoam needs is the multiple ISP segregation.
For how long have I used the solution?
I used this solution from 2012 through 2014.
Buyer's Guide
Sophos Cyberoam UTM
December 2024
Learn what your peers think about Sophos Cyberoam UTM. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,020 professionals have used our research since 2012.
What do I think about the stability of the solution?
Sometimes the proxy server turns idle, then we need to restart the service.
How are customer service and support?
Customer Service:
It's one of the best.
Technical Support:It's one of the best.
Which solution did I use previously and why did I switch?
I have not used a previous solution.
How was the initial setup?
The initial setup is straightforward and simple.
What about the implementation team?
We used a vendor team.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Administrator at a tech services company with 51-200 employees
All in One, Outstanding UTM for complete Network protection and Management
Valuable Features:
Outstanding and must have product for efficient and effective network security.
Cyberoam is the only identity-based UTM solution. It offers a well-coordinated protection through tightly integrated security solutions over a single interface.Most UTMs only offer IP-address based security. Cyberoam is the only UTM solution that offers user identity-based security, protecting enterprises from unpredictable, insider threats.Functioning with Layer 8 technology, Cyberoam gives complete visibility into “Who is doing What” in the network and allows policies to be created at the user level based on work profiles.
Considering Active High Availability, load balancing, failover mechanism, bandwidth management capabilities and other features, it is worth buying.
Room for Improvement:
Policy configuration and implementation is a bit lengthy process.
Nothing else of any significance that we found but yes, it is a bit pricey.
Other Advice:
After implementing Cyberoam UTM in our data-center. We tested it by initiating various kind of DDOS attacks. Cyberoam identified every attack, notified us about it and prevented the network from any kind of damage and disturbance. It controls bandwidth to a great extent by use of policy for single user to groups.
Easy deployment, good hardware specification, classy reporting tools, no user count restrictions etc. A features-packed and powerful UTM appliance at the higher end of the price spectrum, but worth it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Sophos Cyberoam UTM
December 2024
Learn what your peers think about Sophos Cyberoam UTM. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,020 professionals have used our research since 2012.
Sales Engineer at a tech services company with 51-200 employees
It works fine but needs a better VPN client
Pros and Cons
- "It has been working fine. You just turn it on, and it works."
- "It should have a better VPN client. We decided to find something different than Cyberoam because of the VPN client software. It would be nice to have a user interface not only in English but also in different languages."
What is our primary use case?
It is the gateway to the internet connection in our company.
What is most valuable?
It has been working fine. You just turn it on, and it works.
What needs improvement?
It should have a better VPN client. We decided to find something different than Cyberoam because of the VPN client software.
It would be nice to have a user interface not only in English but also in different languages.
For how long have I used the solution?
I have been using Sophos Cyberoam UTM for ten years.
What do I think about the stability of the solution?
It is stable. There have been no problems with it.
How are customer service and technical support?
I don't have any experience with technical support because we did not use technical support.
How was the initial setup?
It was quite easy to configure this device. There was a very nice Cyberoam knowledge base on the internet, so it was quite easy to configure the whole device.
What about the implementation team?
We ordered the device, and our partner commissioned it. We manage it ourselves. There are two persons responsible for the network setup in our company.
What's my experience with pricing, setup cost, and licensing?
It is not cheap.
What other advice do I have?
We are in the process of changing the firewall in our company. We have been using Sophos Cyberoam UTM for ten years, and now the device is quite old. It has been working fine, and we are looking for new equipment only because of the age of this device. We have requirements for features like filtering, VPN connections, and we are trying to find the best solution for our requirements at a reasonable price.
I would rate Sophos Cyberoam UTM a five out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner with 11-50 employees
Reliable, good user interface, versatile, and offers a lot of functionality compared to plain routers
Pros and Cons
- "Good user interface."
- "We use different workarounds and find different solutions for it, depending on the client's needs. We shouldn't have to, we should just be able to use the product as it comes with Cyberoam, rather than having to revert to other products."
What is most valuable?
- Reliability
- Good user interface
- Versatility
What needs improvement?
Perhaps the SSL VPN.
We use different workarounds and find different solutions for it, depending on the client's needs. We shouldn't have to, we should just be able to use the product as it comes with Cyberoam, rather than having to revert to other products.
What do I think about the stability of the solution?
It's a stable product.
How is customer service and technical support?
Tech support is knowledgeable.
How was the initial setup?
You need special training to set it up.
What's my experience with pricing, setup cost, and licensing?
It is more expensive than cheap routers, but it offers a lot of functionality, and that warrants the price.
What other advice do I have?
I would warmly recommend it.
However, the reason I don't give it a 10 out of 10 is because we sometimes find the customer service or the support lacking.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technology Consultant at a tech services company with 51-200 employees
It has made internet usage more productive for internal users
Pros and Cons
- "Web application filtering eases internet access control."
- "The Traffic Discovery feature should allow administrators to disconnect unnecessary live connections."
How has it helped my organization?
It has made internet usage more productive for internal users.
What is most valuable?
Web application filtering eases internet access control.
What needs improvement?
The Traffic Discovery feature should allow administrators to disconnect unnecessary live connections.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
Yes.
How are customer service and technical support?
Great.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
Straightforward.
What's my experience with pricing, setup cost, and licensing?
Licensing is a bit costly, mostly for features requiring subscription.
Which other solutions did I evaluate?
No.
What other advice do I have?
Good networking knowledge is essential for a smooth implementation.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Security and Infrastructure Analyst at a tech company with 51-200 employees
For a small-medium enterprise this solution is easy to manage and operate.
Pros and Cons
- "For a small-medium enterprise this solution is easy to manage and operate."
- "Maybe network traffic analysis for malware and malicious behavior."
What is most valuable?
Firewall, Web Filter, Application Filter, VPN SSL, VPN Ipsec. in one applicance. For a small-medium enterprise this solution is easy to manage and operate. All features are ways to control the security of you network.
What needs improvement?
Maybe network traffic analysis for malware and malicious behavior.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
8
Which solution did I use previously and why did I switch?
Yes, the older solution was very limited.
How was the initial setup?
None that I remember.
What's my experience with pricing, setup cost, and licensing?
None.
Which other solutions did I evaluate?
Yes, Fortinet.
What other advice do I have?
Enjoy!
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Security and Infrastructure Analyst at a tech company with 51-200 employees
We can block malicious and unproductive application and sites to improve productivity.
Valuable Features:
- NG Firewall
- Application Filter
- Web Filter
- IPS
All these features are valuable to us because we can block malicious and unproductive application and sites to improve productivity and security in our network, audit users and machines and protect us against exploitation.
Improvements to My Organization:
It's improved productivity as well as user and network security.. It's helped with internet access management and provides security against external attacks.
Room for Improvement:
We have had issues with malicious sites and external scans.
Deployment Issues:
We didn't have any issues with deployment.
Stability Issues:
We haven't had issues with stability.
Scalability Issues:
We haven't had issues with scalability.
Other Advice:
You should hire a Cyberoam specialist to manage it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Development Executive at a tech vendor with 1,001-5,000 employees
It was straightforward and much simpler to set up than expected.
Pros and Cons
- "Content filtering, as this enables me to control that which employees can view at different time quotas."
- "VPN configuration is not very swift."
How has it helped my organization?
There has been great productivity as, during working hours, I have managed to to set them to view that which relates to the nature of our business.
What is most valuable?
Content filtering, as this enables me to control that which employees can view at different time quotas.
What needs improvement?
VPN configuration is not very swift.
What do I think about the stability of the solution?
None.
What do I think about the scalability of the solution?
None.
How are customer service and technical support?
Seven out of 10.
Which solution did I use previously and why did I switch?
Cisco. Changed solutions due to its command based interface.
How was the initial setup?
It was straightforward and much simpler to set up than expected.
What's my experience with pricing, setup cost, and licensing?
It is very reasonably priced as compared to other solutions in the market.
Which other solutions did I evaluate?
I only evaluated Cyberoam and found it to not be user friendly.
What other advice do I have?
It is certainly worth a try as it does the job well.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Sophos Cyberoam UTM Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2024
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