Sophos Cyberoam UTM Reviews

Most valuable feature I am using I would say is the bandwidth management for users. I have users who misuse the net and I have given them caps so it is properly utilized. Another feature I use is the VPN. I have an entity that requires 24x7x365 connectivity and the Cyberoam is very simple when it comes to monitoring that or refreshing that connection.

A simple example would be the bandwidth usage. We do not have misuse of bandwidth and the firewall and anti-spam filter work great for me. I see a lot of dos attacks that are stopped which is also a plus point. So organizations productivity is higher thanks to the Cyberoam as users are restricted from unnecessary websites and bandwidth is capped and company functions do not suffer.

Not many things would need to be added but I strongly feel it could be made more robust. For example, the cooling system in the device could do with a good revamp. There are times when the device gets too hot and begins to misbehave. Other things that could be improved are the password complexity policy and the password history policy. One thing that could be done as well is to create role based users like we have in the active directory. There are times when we have users who are not admins but need to monitor the device and access levels do not exist for such users.

We don't contact Sophos directly. It is usually through a local partner/vendor.

I would recommend for others to go and view the demo. Make sure this device will suit you needs especially in terms of expansion. Also look into support as not many times support is available. It is a simple to understand product but does require some skill to manage and maintain the device for optimal usage.

Usability: The admin interface is great and easy to use, no need to search documentation; stability and performance are what my company demands.

Web AV, Content Filter, reliable site to site VPN.

Reporting.

Close to a year, and the Sophos UTM 9 for almost two years.

Nope.

So far, no.

I never used it, but I hear it is quite good.

We use to have a few old Microsoft TMGs; it was time to replace.

If you know what you are doing it is really straightforward and quite simple to deploy, setup and then go have a drink.

The hardware has no user limit (the hardware is the limit) while the virtual edition has user limits (I do not like limits). It is a bit expensive, but totally worth the money.

Yes, Palo Alto (awesome product, but a firewall cannot be more expensive than a kidney). SonicWall, a little cheaper, but I’ve found it to be a lot more counter-intuitive to use, did not like that at all.

Go for-it! If you don't have solid knowledge of firewalls, hire someone who does.

The UTM features. It’s a one stop IT security solution managed from the Cyberoam Central Console (CCC).

Dealing with security threats is a lot easier as it’s less of a CLI interface, and more of a GUI.

I’ve used it for 12 months.

I met the whole system working when I resumed duty as a Network Security Support Engineer 12 months ago.

Since I resumed my post, the entire Cyberoam system has been stable.

Since I resumed my post, the entire Cyberoam system has been stable.

8/10.

8/10.

I met an already functional system when I resumed my present appointment.

I was made to understand that implementation was an in-house arrangement.

• Cost effectiveness
• Easier to manage
• Turnaround time in getting issues resolved faster

The product is very good and very near perfect in terms of service delivery, cost effectiveness and manageability.

We use the solution strictly in connection with the files of internal users, such as in a case that they are using the internet and we wish to control their bandwidth or time limit. 

We consider the user level and control features of Sophos Cyberoam UTM to be the best. The user part is one its greatest features. The solution even has its own reporting tool, which is one of the best we have tested. Furthermore, the dashboard is user-friendly. 

The VPN is an area that can be improved. Often, it will fail to connect or become disconnected. Also, the solution is not in the same lane as sending organizations, which have more security features. The enhanced security model is also lacking time-wise. 

Now that the company has shifted from Cyberoam to Sophos, I would not recommend implementing the security-related features of the solution. I have heard from customers that it falls short of the mark. 

In the next release, I would like to see integration with the security features. I wish to see in the actual device the integration of the security feature with another product.

We have been using Sophos Cyberoam UTM for four or five years. 

I have not experienced any downtime with the solution.

We did not expand the solution, limiting its use to five-to-ten percent increments in the number of users, no more. 

We have no plans to increase the usage. 

The solution's technical support offers the best services available. When one of our customer's devices went down, all he needed to do was call tech support and they mailed him the device without requiring any verification or validation whatsoever. 

The initial setup was very simple to apply and integrate.

The licensing is on an annual basis. It is very reasonably priced.

While we did evaluate other solutions prior to going with the product, when it comes to user level controls, I consider Sophos Cyberoam UTM to be the most suitable product.

Our organization has multiple branches and, overall, approximately 200 users are utilizing Sophos Cyberoam UTM devices.

I would rate Sophos Cyberoam UTM as a six out of ten. 

We are using this solution for remote access to some of our devices.

The most valuable feature is the IPSec forwarding.

The VPN needs to be improved.

Integration with the cloud needs to be improved.

I have been working with Sophos Cyberoam UTM for two years.

The stability is fine and I haven't had any problems.

Cyberoam seems scalable but I have not looked at all of the aspects.

To this point, I have not used technical support from the vendor. When I have had trouble, I just review the site and perform searches using Google.

The initial setup is easy. We deployed over a period of six months.

All of the features are quite good and this is definitely a product that I recommend.

I would rate this solution a seven out of ten.

By using this UTM, I can set bandwidth for a particular user. For example, If user A is downloading lots of stuff then I can restrict him through the application Web and Bandwidth Management features.

Web Filtering and Application Filtering saves a lot of my bandwidth and improves the user's productivity.

The Web Filter and Application Filter need improvement.

In the Web Filter, there is a problem to block YouTube by HTTPS, so this needs to improve.

There were no stability issues.

There were no scalability issues.

I would give the technical support a 10/10 rating.

The setup was straightforward and user-friendly.

Compared to the other products, it is good.

We evaluated SonicWall.

Close your eyes and just go for it.

Secure SSL VPN out of the box appliance. It just works; good web and spam filtering.

All in one UTM appliance.

Smaller CR15 units don’t have a hard disc or built in IView software. These units could do with that feature.

Very early CR15 unit prone to freeze.

No, as long as you specify the user capacity you should be OK.

When Cyberoam owned the product it was excellent. Now Sophos owns it and it's not as good.

We used to use Fortinet UTM, but Cyberoam is much better in terms of virus scanning, web filtering and spam filtering.

Very easy to set up.

Licensing is very good value for the money.

No, we didn’t evaluate other products apart from Fortinet.

Training is essential.

I use the solution as a firewall to protect my network and the two main computers for our website.

The main features I have found best are the load balancer and ease of use.

In my experience the solution can be easier to configure with more documentation, we need more training.

I have been using the solution for a short time.

The solution is stable.

The solution is scalable. We had approximately 500 users using the solution.

I was using Kerio Control before this solution and I liked some of the features but we only used it for a short time.

The solution was easy to install, it was straightforward. It took approximately three hours to configure it. We have one security and network administrators for the maintenance of the solution.

We have used consultants in the past for the implementation.

There is a license for this solution and it is priced competitively. We paid approximately $2,000 for the license.

We stopped using the solution because we needed more training and the documentation needed improvements.

I would recommend this solution to others.

I rate Sophos Cyberoam UTM a seven out of ten.