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reviewer1042635 - PeerSpot reviewer
Science Technician at a government with 201-500 employees
Real User
Effective load balancer, easy to use, but needs better documentation
Pros and Cons
  • "The main features I have found best are the load balancer and ease of use."
  • "In my experience the solution can be easier to configure with more documentation, we need more training."

What is our primary use case?

I use the solution as a firewall to protect my network and the two main computers for our website.

What is most valuable?

The main features I have found best are the load balancer and ease of use.

What needs improvement?

In my experience the solution can be easier to configure with more documentation, we need more training.

For how long have I used the solution?

I have been using the solution for a short time.

Buyer's Guide
Sophos Cyberoam UTM
February 2025
Learn what your peers think about Sophos Cyberoam UTM. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. We had approximately 500 users using the solution.

Which solution did I use previously and why did I switch?

I was using Kerio Control before this solution and I liked some of the features but we only used it for a short time.

How was the initial setup?

The solution was easy to install, it was straightforward. It took approximately three hours to configure it. We have one security and network administrators for the maintenance of the solution.

What about the implementation team?

We have used consultants in the past for the implementation.

What's my experience with pricing, setup cost, and licensing?

There is a license for this solution and it is priced competitively. We paid approximately $2,000 for the license.

What other advice do I have?

We stopped using the solution because we needed more training and the documentation needed improvements.

I would recommend this solution to others.

I rate Sophos Cyberoam UTM a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user462609 - PeerSpot reviewer
Head of IT Services at a security firm with 10,001+ employees
Vendor
Helps us to aggregate/manage bandwidth from two ISPs, as a fail-safe
Pros and Cons
  • "Bandwidth Management and aggregation. It is valuable for combining two ISPs. Switching to a secondary/redundant ISP is thus seamless, in the event that the primary ISP goes down. The Bandwidth Management is also valuable for limiting heavy downloaders that may impact negatively on the experience of other users."
  • "Needs a mail alert/notification when the device loses any of its connections, during ISP redundancy implementation."

How has it helped my organization?

Helps us to aggregate/manage bandwidth from two ISPs, as a fail-safe.

What is most valuable?

Bandwidth Management and aggregation. It is valuable for combining two ISPs. Switching to a secondary/redundant ISP is thus seamless, in the event that the primary ISP goes down. 

The Bandwidth Management is also valuable for limiting heavy downloaders that may impact negatively on the experience of other users.

What needs improvement?

Needs a mail alert/notification when the device loses any of its connections, during ISP redundancy implementation.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

No scalability issues.

Which solution did I use previously and why did I switch?

No previous solution.

How was the initial setup?

My network engineers were able to find their way around it in a short time.

What's my experience with pricing, setup cost, and licensing?

It’s value for the money.

Which other solutions did I evaluate?

Check Point, Fortinet.

What other advice do I have?

I give it an eight out of 10. It’s functionally competitive with higher priced alternative brands.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Sophos Cyberoam UTM
February 2025
Learn what your peers think about Sophos Cyberoam UTM. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
PeerSpot user
Executive at a mining and metals company with 10,001+ employees
Vendor
It's easy to manage and handle. BW management and BW quota with limitation policy is easily deployed. The dashboard could be improved.

What is most valuable?

It's easy to manage and handle. BW management and BW quota with limitation policy is easily deployed.

How has it helped my organization?

Flat network was there and internet surfing was high. To minimise the risk and BW allocation, Cyberoam is used and it is very productive.

What needs improvement?

The dashboard could be improved.

For how long have I used the solution?

Since 2013

What was my experience with deployment of the solution?

We've had no issues with deployment.

What do I think about the stability of the solution?

We've had no issues with stability.

What do I think about the scalability of the solution?

We've had no issues with scalability.

How are customer service and technical support?

Customer Service:

8 out of 10

Technical Support:

9

Which solution did I use previously and why did I switch?

Yes

How was the initial setup?

The setup was not complex.

What about the implementation team?

We implemented it in-house.

What was our ROI?

The ROI is satisfactory.

Which other solutions did I evaluate?

We evaluated Dell Sonic.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1199040 - PeerSpot reviewer
Senior solution architect at a comms service provider with 51-200 employees
Real User
Easy to use, scalable, and straightforward installation
Pros and Cons
  • "The solution is easy to use."
  • "The technical support response time could be faster."

What is our primary use case?

The solution is used similarly to a traditional firewall.

What is most valuable?

The solution is easy to use.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

The solution in my experience could be more stable.

What do I think about the scalability of the solution?

I have found the solution to be scalable.

How are customer service and technical support?

The technical support response time could be faster.

How was the initial setup?

The installation of the solution is straightforward. For the maintenance, you only need one person to do it.

What about the implementation team?

I did the implementation of the solution which took approximately one day.

What other advice do I have?

I would recommend this solution to others.

I rate Sophos Cyberoam UTM an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
PeerSpot user
System Engineer L-2 at a tech services company with 1,001-5,000 employees
Consultant
It's good, yet it needs a few improvements.

What is most valuable?

  • Firewall rules
  • Full control on access management
  • It's simple

What needs improvement?

The scalability needs work.

For how long have I used the solution?

I've used it for four years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

It needs improvement.

How are customer service and technical support?

Customer Service:

8/10.

Technical Support:

8/10.

Which solution did I use previously and why did I switch?

We used Cisco, but it was complicated and expensive so we switched.

What about the implementation team?

We used a vendor to do the implementation, and they were 8/10.

Which other solutions did I evaluate?

Cisco

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Security Engineer at a consumer goods company with 201-500 employees
Real User
Easy to configure, scalable, and good technical support.
Pros and Cons
  • "The most valuable feature is the solution is easy to configure for users."
  • "The implementation policy needs improvment."

What is our primary use case?

We are using this solution for protecting our organization from threats. We use the SSL VPN, anti-spyware, anti-spam, web and application filters, and the generated logs of people who try and scan our network. 

What is most valuable?

The most valuable feature in cyberoam firewall is multi-port Bridge Support, Static MAC Configuration in Bridge Mode & Netflow support for Bandwidth Monitoring & Firewall Traffic Analysis. this are the feature's which is most valuable i found in sophos cyberoam 10.6.2 firewall


What needs improvement?

The implementation policy needs improvment.

For how long have I used the solution?

I have been using this solution within the last 12 months.

What do I think about the stability of the solution?

The solution is stable and reliable.

What do I think about the scalability of the solution?

The scalability is good. We have approximately 200 employees using the solution in my organization and we have plans to increase usage.

How are customer service and technical support?

The technical support is good.

How was the initial setup?

The setup is complex initially but after initializing it is easy to configure, such as the ports and LAN IPs.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and we are on a three-year contract. I am satisfied with the price.

Which other solutions did I evaluate?

I have evaluated FortiGate and this solution is more protective.

What other advice do I have?

I would recommend this solution to others.

I rate Sophos Cyberoam UTM an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
IT Support Engineer at a wholesaler/distributor with 201-500 employees
Real User
Solid provider of protection services but needs improved reporting
Pros and Cons
  • "The most valuable feature of this product is the threat protection."
  • "The reporting should be improved as well as the backup."

What is our primary use case?

My primary use case of this product is as threat protection services and it works well. 

How has it helped my organization?

This solution has improved my organization because it provides different angles. 

What is most valuable?

The most valuable feature of this product is the threat protection.

What needs improvement?

The reporting should be improved as well as the backup. 

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

The stability of the product is good. 

What do I think about the scalability of the solution?

The scalability of this product needs improvement.

How is customer service and technical support?

I have not used tech support. 

How was the initial setup?

I was not involved with the setup of the product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user593490 - PeerSpot reviewer
Senior Network and Security Engineer
Real User
Helps control bandwidth use and enhances connectivity and security to remote locations
Pros and Cons
  • "The product has helped control bandwidth utilization, as well as enhanced connectivity and security to remote locations."
  • "The following could be improved: Web Filtering using wildcards; clarity regarding the firewall rules; granular reporting features."

How has it helped my organization?

The product has helped control bandwidth utilization, as well as enhanced connectivity and security to remote locations.

What is most valuable?

  1. URL filtering
  2. Content Filtering
  3. Remote Access/Site-to-Site VPN features
  4. Traffic Shaping/QoS
  5. Packet Capture

These features have helped control internet utilization and compliance in the organization.

What needs improvement?

  • Web Filtering using wildcards
  • Clarity on the firewall rules
  • Granular reporting features

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

No scalability issues.

How are customer service and technical support?

Tech support is good.

Which solution did I use previously and why did I switch?

Yes, I used other solutions previously. This product provides more technical options to solve critical issues.

How was the initial setup?

The initial setup was straightforward, without any issues.

What's my experience with pricing, setup cost, and licensing?

Contact partners for more information about pricing and licensing.

Which other solutions did I evaluate?

I evaluated Checkpoint, FortiGate and Cisco Firepower.

What other advice do I have?

The product is stable, and after migrating to the SFOS it is much better.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
P Choudhary - PeerSpot reviewer
P Choudharynetwork security engineer at Aadhar Infonet Pvt Ltd
Real User

awasome Dost