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reviewer1489881 - PeerSpot reviewer
Network and Cybersecurity Consultant at a tech services company with 11-50 employees
Reseller
Good support, easy to scale, and stable
Pros and Cons
  • "This product is quite stable and there are no problems with it."
  • "Sophos is lacking in the granularity of optimization, so having more control would be better."

What is our primary use case?

We are a solution provider and this is one of the products that we provide for our clients.

What is most valuable?

This product is primarily used for endpoint protection, like an antivirus.

What needs improvement?

Sophos is lacking in the granularity of optimization, so having more control would be better.

For how long have I used the solution?

I have been dealing with Sophos EPP Suite for approximately two years.

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February 2025
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What do I think about the stability of the solution?

This product is quite stable and there are no problems with it.

What do I think about the scalability of the solution?

The solution is quite easy to scale, although we use it primarily for small shops. Our clients have between 200 and 300 users.

How are customer service and support?

Sophos has Italian-based support, so it is quite easy to deal with them. They are very easy to get along with.

How was the initial setup?

I have not been involved in the setup process. Rather, I manage products that have already been installed.

What about the implementation team?

The installation is usually carried out by the end-users.

What's my experience with pricing, setup cost, and licensing?

Sophos is cheaper than some competing products.

What other advice do I have?

In summary, this is a good product and I'm quite happy with it when it works. It is one that I can recommend.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Pre-sales Engineer at a tech services company with 51-200 employees
Real User
The protection is so much better than our use prior to using this solution.
Pros and Cons
  • "It is stable."
  • "Sometimes there are issues with the antivirus back logs."

What is our primary use case?

My primary use case is for antivirus, mobile telephone control and for some other protection, as well.

How has it helped my organization?

The protection is so much better than before, when we did not use this solution. Our company had suspected a breach of information, so we installed this software for end users to secure the information. This created a safe environment for our protection of information.

What is most valuable?

The most valuable features are the antivirus features. Furthermore, we are getting solid endpoint, and end user laptops and desktops. This solution protects from data loss protection, virus protection, and has a parental control to secure the network from other entities.

What needs improvement?

Sometimes there are issues with the antivirus backlogs. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is a stable product. 

How was the initial setup?

It was not a complex set up for us. It is easy to install anywhere, and it is not difficult to do so for anyone on our team.

What was our ROI?

When evaluating a product, we have to see how it will integrate with our system. We have to see the capabilities, and how it will support us in the future. We also evaluate several other features, including the performance of the product. 

Which other solutions did I evaluate?

We were using Kapersky Endpoint Security, but we switched to Sophos EPP Suite.

What other advice do I have?

 I would definitely advise using this product. It is a good solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Sophos EPP Suite Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Sophos EPP Suite Report and get advice and tips from experienced pros sharing their opinions.