Sophos EPP Suite Reviews

We have been working with Sophos products for the last seven to eight years, providing a complete stack to customers. We are selling everything except cloud security, including hardware, software security, mobile security, endpoint security, and gateway security appliances.

We are promoting Sophos products, and the feedback is always positive. The central management console means everything is accessible in one central location, so users do not need to visit multiple websites or consoles to check logs and events.

The central management console is valuable, as it consolidates everything into one place, allowing users to access logs and events without visiting multiple websites or consoles.

Pricing is a consideration for us; for the Indian market, it is slightly expensive.

We have been working with Sophos for the last seven to eight years.

For the Indian market, we feel it is slightly expensive.

I'd rate the solution nine out of ten.

We sell all Sophos products. We are a distributor. So, I only see the business from the partner's perspective.

We sell the entire EPP product range of Sophos.

It's a pretty good product. It's on level with other products in the market.

The integration within Sophos is pretty good. It is acceptable if you talk about integration with other SIEMs or other technologies, but it is EPP.

It's not a very specialized product for the Endpoint. It's interesting if you are a customer, you buy the next-generation firewall, you buy everything from Sophos, and you have a completely integrated view. And then you don't care about the fact that probably there is a specialized product that can do something more.

Sophos needs to have better CNA and better software solutions.

I would also like to see more integration with different platforms. 

I would rate the stability a six out of ten. 

Our customers are mainly medium-sized companies. There is also a mix of some small companies, as we are in Italy and have very few large companies.

The customer service and support are pretty good. Even they're not an Italian company, they now have a very large support for the Italian company. 

Normally, the business partner that chooses to sell it is because they use Sophos, they know Sophos, and it's pretty accessible in terms of the features that the product has. 

Honestly, Sophos is not our gold mine, it's a product just like another.

If I were to recommend any endpoint, it would be Cylance.

From my perspective, it is not the most expensive, it is aligned with the market.

It's not a very specialized product for the Endpoint. It's interesting if you are a customer, you buy the next-generation firewall, you buy everything from Sophos, and you have a completely integrated view. And then you don't care about the fact that probably there is a specialized product that can do something more.

Overall, I would rate it a seven out of ten. It is an acceptable product but probably not the best you can buy in terms of endpoints. It could be very interesting if you have a complete vision of Sophos products, just like Fortinet.

It is acceptable. You have to consider you want to be a general cybersecurity company. 

So, for specific products, you can find someone who could be more aggressive in terms of being aligned to the latest kind of attack or something like that. 

If you consider the generalist vendor in cybersecurity, just like Fortinet, just like Sophos, they are pretty good.

We use the solution in situations where clients need broad security. We use it as a firewall, HA, and as a VPN.

The solution integrates well with the Sophos Firewall. We have the advantage of better security and blocking capabilities. It can be locked with a firewall even if there's no antivirus. If something is not running, it can still block and quarantine content. 

There are a lot of great features.

There is very effective protection.

We can integrate it with other apps. We integrate it ourselves. The integration process is very easy.

The antivirus and endpoint security are good. It enhances protection.

It is not a heavy product. It's very light on the endpoints. 

The solution is stable. 

Technical support is good. 

The setup is easy.

It offers good pricing. 

There could be enhancements made to the DLP. It should have similar features that CrowdStrike or SentinelOne. They can protect the endpoint more effectively. Both of these solutions are better than Sophos; however, in our region, the pricing of Sophos is better. 

I've used the solution for five years. 

The stability is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. I'd rate stability eight out of ten. 

I don't have many large customers and therefore did not really test the scalability. That said, Sophos has the ability to place the solution in remote sites to provide more security to distant endpoints. 

We do not implement the solution with big customers. 

We have 13 customers using the solution. 

Sophos' support is good. We haven't had issues when dealing with them.

Positive

I'm also familiar with CrowdStrike and SentinelOne, which are more expensive even though they have more useful features. 

We had used SonicWall as well. However, the pricing was not ideal, and the support was not good. The appliance of SonicWall does not have too much processing power either. It did not meet our needs. Sophos has a smaller footprint. We can use a smaller Sophos appliance compared to SonicWall. This made it cheaper while offering more processing power. 

The deployment in a company of my size takes less than one day. 

The management console is in the cloud, which makes it very easy to access. 

There were approximately seven people involved in the deployment. They found it to be very simple and straightforward. 

My team handled the initial implementation. We did the setup in-house. 

The pricing is pretty decent. It's a good price. I'd rate the solution eight out of ten. 

We do not sell this solution at a regular frequency, and therefore I can't speak to the exact pricing. 

We only really have three options in our region based on price constraints. We've tried SentinelOne or Palo Alto. However, the pricing makes it very difficult. Companies can't invest too much in devices such as these. 

We sell Sophos, among other solutions. 

Sophos is a good solution. We have had very few issues. It's stable and offers good cost-benefit.

The firewall is very secure, and we like that the console is on the cloud. There are a lot of really good points when looking at Sophos. 

I'd rate the solution nine out of ten. 

I am a managed service provider of the solution.

The solution’s price is very attractive for our customers. The product’s ease of deployment is its best feature.

The product must consolidate all the consoles. The product should improve support and provide more scalable clustering.

We have been using the solution for five years.

I rate the stability a seven out of ten. Sometimes we face issues because the clustering does not work.

The product is scalable. I rate the scalability a seven out of ten. The product has to work on improving the hybrid mode. Our clients are small, medium, and large enterprises.

Support is good. It could be faster.

Neutral

The solution is easy to install.

The time taken for deployment depends upon the number of users. We can deploy the product in 15 minutes per client. We need one person to deploy the solution and maintain it. We need two hours a week to maintain the solution.

The product’s price is fine. I rate the pricing a five out of ten. The product has a yearly licensing fee. There are no additional costs associated with the product.

The solution is a good choice for people who do not have a budget and want to have a good product. Overall, I rate the product a seven out of ten.

I use this solution to protect my endpoints from malware, ransomware, and viruses. My company also implements this solution for some of our customers. 

The web control and the application control are two good features. 

My use case is very, very simple. The solution gives me protection from the latest attacks, and visibility into the cloud. I don't have any integration use cases, so from our enrollment perspective, I would say maybe it could be a little lighter in terms of agent usage so that there is less computer utilization.

I started using this solution recently, about four or five months ago. 

It's a stable product. So far, I haven't had any issues from an endpoint perspective with it blocking something that I'm trying to use, or anything of that sort. 

Around 10 people are using this solution in my company. It's definitely scalable. I know people who are using it for over 500,000 users.

I don't plan to increase its capacity because my number of users won't be increasing much, so I would rather look at moving from endpoint protection to VDR. Then I would have the basic protection, and on top of that I would get the Zero-day endpoint protection and advanced protection for user-less attacks.

If we require any support for integration, performance, or product-related issues, we reach out to technical support. We have been surprised that they have continued to improve their services in terms of response time and everything else.

I would rate the support as a five out of five. 

I used McAfee before I switched to this solution. I wanted to use this product to get our team used to it since we give it to our customers. Our renewal for McAfee came up, and I started looking for something we could install and manage centrally because previously, we were working with single-user legacies and standalone endpoints. I wanted something that was corporate-friendly and manageable.

The setup was very straightforward. First, you need to have an account, and then you just install the agents, and communication between the cloud and the agents happens.

I'm the technical person, so I did the implementation. It took me about a day. I would rate the setup as a four out of five because there is always room for improvement. 

Since it is a cloud product, updates happen automatically. The only thing is that from time to time, an update happens, and the agent does not automatically restart, so it requires a restart.

If you compare this to other solutions from a pricing perspective, the enterprise version of Sophos turns out to be cost-effective. For example, if you currently have endpoint protection from Felix, Sophos would be comparatively cost-effective. In terms of the difference, I would say around 15% to 20%. I would rate the pricing as a four out of five. 

My advice to those considering this solution would be to look for compatibility with the operating system. If you have a heterogeneous environment like Linux or Aqua, make sure they're compatible in terms of version support and everything. Nowadays, endpoint protection is quite mature for almost all of the ends, so the only thing you need to look at is the compatibility. Otherwise, it's simple because most of the time the server management is the most difficult thing, but it's all taken care of in the cloud version, so you don't have to do anything. You just install the license and push the policies on the central server. 

I would rate this solution as a nine out of ten. 

Sophos EPP Suite is a powerful antivirus. The solution has many applications and a lot of configurations.

The solution’s performance could be improved for the end-users.

I have been using Sophos EPP Suite for five years.

Sophos EPP Suite is a stable solution.

Approximately, 300 users are using the solution in our organization.

We previously used Symantec. We switched to Sophos EPP Suite because it was more powerful than Symantec.

The solution's deployment is easy and doesn't take more than a few minutes.

We pay a yearly licensing fee for the solution.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.

We use the latest version of Sophos EPP Suite since we have a cloud subscription. We have three technical staff in our organization supporting Sophos EPP Suite. Sophos EPP Suite helps us in protecting our environment.

I would recommend Sophos EPP Suite to other users.

Overall, I rate Sophos EPP Suite an eight out of ten.

Before Sophos, we had a lot of intrusions and software antivirus impressions but we haven't had such issues since we brought in Sophos.

Sophos provides an extra layer of protection.

The user interface is not responsive.

The product is stable.

I rate the solution’s stability a nine out of ten.

1000 users are using this solution.

I rate the solution’s scalability an eight out of ten.

The initial setup may be done in a day with the help of one person.

I rate the initial setup a six out of ten, where one is difficult and ten is easy.

The solution is expensive.

I rate the product’s pricing an eight out of ten, where one is cheap, and ten is expensive.

You need to have your Sophos EPP Suite license, software, and services ready to deploy.

Sophos is a good tool, but it is expensive.

Overall, I rate the solution an eight out of ten.

The product's filtering and stability can be better. 

The solution is not stable. 

The product's scalability is okay. We have more than 50 users for the product. 

The escalation matrix is slow since the engineers are not knowledgeable about the product. They are not able to troubleshoot the issues. They can only do the standard steps and procedures. 

The solution's setup is straightforward and doesn't take much time to complete. 

The tool's licensing costs are yearly and not expensive. 

I would rate the product a six out of ten.