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Pre-Sales at Comstar - Information Systems Associates Ltd.
Real User
Top 20
Offers multi-layer security through synchronization between endpoints and firewalls
Pros and Cons
  • "Sophos EPP Suite's best feature is that the endpoints and firewalls remain synced."
  • "With Sophos EPP Suite, inventory cannot be checked, and external applications cannot be installed."

What is our primary use case?

I deploy the solution on multiple EPP sites and firewalls. 

What is most valuable?

Sophos EPP Suite's best feature is that the endpoints and firewalls remain synced. The aforementioned synchronization casts a multi-layer security. When I use a firewall or Kaspersky, this synchronization is unavailable. Sophos EPP Suite has a useful expert prevention feature that prevents ransomware attacks. The solution also helps me review multiple technical reports. 

What needs improvement?

Sophos EPP Suite focuses completely on security and lacks managerial features or a management console. Competitors like Kaspersky have management control over endpoints. With Sophos EPP Suite, inventory cannot be checked, and external applications cannot be installed. 

In the future version, a virtual patching feature can be included. 

For how long have I used the solution?

I have been using Sophos EPP Suite for five years. 

Buyer's Guide
Sophos EPP Suite
October 2024
Learn what your peers think about Sophos EPP Suite. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
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What do I think about the stability of the solution?

I am satisfied with the stability of the solution. 

What's my experience with pricing, setup cost, and licensing?

Sophos EPP Suite is a competitive and affordable solution. The product is adaptable in economically weak countries, too. 

What other advice do I have?

The solution's threat response feature is very productive. You not only get a response but also a root cause analysis. In my five years of experience with the product, I have never witnessed a compromised system with Sophos EPP Suite. In comparison, Kaspersky has been less successful in mitigating attacks. 

When using the suite's Sophos MDR for root protection and threat response, if a solution doesn't respond properly due to missing configuration, the solution can recommend the best configuration for a sharp response on time as per the product's capability.  

I would definitely recommend Sophos EPP Suite to others. The product has AI-driven and deep-security features. I would rate the solution a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Information Security Manager at KIK Custom Products
Real User
Good anti-malware and filtering, but shows a lot of false positives
Pros and Cons
  • "The anti-malware and web filtering are the solutions most valuable aspects."
  • "The solution isn't quite accurate enough. It provides a lot of false positives."

What is our primary use case?

We primarily use the solution for endpoint protection. We use it as an antivirus and for web filtering.

How has it helped my organization?

There isn't an easy way to describe how it's helped our company. It's just a good source of protection.

What is most valuable?

The anti-malware and web filtering are the solutions most valuable aspects.

The solution has the capability to detect and prevent attacks.

What needs improvement?

The solution isn't quite accurate enough. It provides a lot of false positives.

For example, if you log onto the portal, you'll be able to see the endpoints. You'll see the health status, but when you click on one, you'll find everything right there, even though it might not be clear from the health status overview. The accuracy of the status needs to be better represented.

For how long have I used the solution?

I've been using the solution for several years.

What do I think about the stability of the solution?

The stability is pretty good. the only complaint is the operation of the solution.

What do I think about the scalability of the solution?

The solution is only capable of being used on a Linus or Mac. It's limiting.

We don't plan to increase usage at this time. We already use 80% of its capabilities and we don't plan to expand beyond that.

How are customer service and technical support?

I'd rate the technical support as average. It's not outstanding, however, it's also not the worst we've dealt with.

Which solution did I use previously and why did I switch?

I'm not sure if another solution was used previously. By the time I was hired, the company was already using Sophos.

How was the initial setup?

The initial setup is pretty straightforward. It's a typical setup. It's just a regular implied agent.

What's my experience with pricing, setup cost, and licensing?

I don't have any information about the cost or how much we pay. I'm not involved in the finance aspect of managing the solution.

What other advice do I have?

Although I don't know the version number, I'm using the most up to date one.

I'd advise organizations considering implementing the solution to first consider their requirements. They need to know what they are looking for. There are a lot of vendors out there that offer many of the same features. However, if there's just one critical feature that's necessary, you need to be sure it will work correctly for your company.

You also need to make sure you are choosing something that is compatible with other solutions that intersect. We've had experiences where we thought that a certain piece of software would work with Sophos and we realized that it didn't.

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Sophos EPP Suite
October 2024
Learn what your peers think about Sophos EPP Suite. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,636 professionals have used our research since 2012.
IT Administrator at Xavier University
Real User
Top 20
Good central management of the anti-virus with very good stability
Pros and Cons
  • "The central management of the anti-virus features for our end user is a very valuable aspect of the solutions."
  • "The management console need improvement."

What is our primary use case?

We primarily use the solution on our endpoints for end-user security. We are planning to move to their new product, the XG.

What is most valuable?

The central management of the anti-virus features for our end user is a very valuable aspect of the solutions. 

We find it very good as a product. 

What needs improvement?

In the future, we're looking forward to having a new synchronization firewall on the endpoint.

The management console need improvement. 

I'd address the deployment side. If we could upgrade the deployment side to hand it off to the end-user, it would make it easier, as our campuses are far apart.

We'd appreciate if the solution could offer us assistance with a later deployment.

For how long have I used the solution?

I've been using the solution for three or four years.

What do I think about the stability of the solution?

The stability is good. Everything is working fine at the moment.

What do I think about the scalability of the solution?

The scalability is good. Our subscriptions are around 1500, and we have 600 to 700 users deployed. We don't plan to expand on-premises usage and will be moving to the cloud.

How are customer service and technical support?

I was in touch with technical support last week, with the Phillippine country manager in Venado. So far, their assistance has been very helpful.

Which solution did I use previously and why did I switch?

We previously used Trend Micro. We replaced it with Sophos. Trend Micro just didn't work for us. There were issues with the management file.

How was the initial setup?

From our initial reporting, the system wasn't difficult to install. We didn't face any complexity or have any problems.

We need about four people for maintenance and deployment because we have different campuses.

What other advice do I have?

We're looking forward to moving to the cloud and replacing our existing firewall when we move to Sophos XG.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vikas-Gupta - PeerSpot reviewer
Director at Eon Networks
Real User
Top 10
Centralized management, enhanced access, and good feedback from customers
Pros and Cons
  • "The central management console is valuable, as it consolidates everything into one place, allowing users to access logs and events without visiting multiple websites or consoles."
  • "Pricing is a consideration for us; for the Indian market, it is slightly expensive."

What is our primary use case?

We have been working with Sophos products for the last seven to eight years, providing a complete stack to customers. We are selling everything except cloud security, including hardware, software security, mobile security, endpoint security, and gateway security appliances.

How has it helped my organization?

We are promoting Sophos products, and the feedback is always positive. The central management console means everything is accessible in one central location, so users do not need to visit multiple websites or consoles to check logs and events.

What is most valuable?

The central management console is valuable, as it consolidates everything into one place, allowing users to access logs and events without visiting multiple websites or consoles.

What needs improvement?

Pricing is a consideration for us; for the Indian market, it is slightly expensive.

For how long have I used the solution?

We have been working with Sophos for the last seven to eight years.

What's my experience with pricing, setup cost, and licensing?

For the Indian market, we feel it is slightly expensive.

What other advice do I have?

I'd rate the solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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reviewer2004534 - PeerSpot reviewer
Regional account manager at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Integration within Sophos is pretty good but not a very specialized product for the Endpoint
Pros and Cons
  • "It's a pretty good product. It's on level with other products in the market."
  • "I would like to see more integration with different platforms."

What is our primary use case?

We sell all Sophos products. We are a distributor. So, I only see the business from the partner's perspective.

We sell the entire EPP product range of Sophos.

What is most valuable?

It's a pretty good product. It's on level with other products in the market.

The integration within Sophos is pretty good. It is acceptable if you talk about integration with other SIEMs or other technologies, but it is EPP.

What needs improvement?

It's not a very specialized product for the Endpoint. It's interesting if you are a customer, you buy the next-generation firewall, you buy everything from Sophos, and you have a completely integrated view. And then you don't care about the fact that probably there is a specialized product that can do something more.

Sophos needs to have better CNA and better software solutions.

I would also like to see more integration with different platforms. 

What do I think about the stability of the solution?

I would rate the stability a six out of ten. 

What do I think about the scalability of the solution?

Our customers are mainly medium-sized companies. There is also a mix of some small companies, as we are in Italy and have very few large companies.

How are customer service and support?

The customer service and support are pretty good. Even they're not an Italian company, they now have a very large support for the Italian company. 

Which solution did I use previously and why did I switch?

Normally, the business partner that chooses to sell it is because they use Sophos, they know Sophos, and it's pretty accessible in terms of the features that the product has. 

Honestly, Sophos is not our gold mine, it's a product just like another.

If I were to recommend any endpoint, it would be Cylance.

What's my experience with pricing, setup cost, and licensing?

From my perspective, it is not the most expensive, it is aligned with the market.

What other advice do I have?

It's not a very specialized product for the Endpoint. It's interesting if you are a customer, you buy the next-generation firewall, you buy everything from Sophos, and you have a completely integrated view. And then you don't care about the fact that probably there is a specialized product that can do something more.

Overall, I would rate it a seven out of ten. It is an acceptable product but probably not the best you can buy in terms of endpoints. It could be very interesting if you have a complete vision of Sophos products, just like Fortinet.

It is acceptable. You have to consider you want to be a general cybersecurity company. 

So, for specific products, you can find someone who could be more aggressive in terms of being aligned to the latest kind of attack or something like that. 

If you consider the generalist vendor in cybersecurity, just like Fortinet, just like Sophos, they are pretty good.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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reviewer2166660 - PeerSpot reviewer
CEO at a tech services company with 11-50 employees
MSP
Good antivirus and endpoint security with an easy setup
Pros and Cons
  • "It's very light on the endpoints."
  • "There could be enhancements made to the DLP."

What is our primary use case?

We use the solution in situations where clients need broad security. We use it as a firewall, HA, and as a VPN.

How has it helped my organization?

The solution integrates well with the Sophos Firewall. We have the advantage of better security and blocking capabilities. It can be locked with a firewall even if there's no antivirus. If something is not running, it can still block and quarantine content. 

What is most valuable?

There are a lot of great features.

There is very effective protection.

We can integrate it with other apps. We integrate it ourselves. The integration process is very easy.

The antivirus and endpoint security are good. It enhances protection.

It is not a heavy product. It's very light on the endpoints. 

The solution is stable. 

Technical support is good. 

The setup is easy.

It offers good pricing. 

What needs improvement?

There could be enhancements made to the DLP. It should have similar features that CrowdStrike or SentinelOne. They can protect the endpoint more effectively. Both of these solutions are better than Sophos; however, in our region, the pricing of Sophos is better. 

For how long have I used the solution?

I've used the solution for five years. 

What do I think about the stability of the solution?

The stability is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. I'd rate stability eight out of ten. 

What do I think about the scalability of the solution?

I don't have many large customers and therefore did not really test the scalability. That said, Sophos has the ability to place the solution in remote sites to provide more security to distant endpoints. 

We do not implement the solution with big customers. 

We have 13 customers using the solution. 

How are customer service and support?

Sophos' support is good. We haven't had issues when dealing with them.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I'm also familiar with CrowdStrike and SentinelOne, which are more expensive even though they have more useful features. 

We had used SonicWall as well. However, the pricing was not ideal, and the support was not good. The appliance of SonicWall does not have too much processing power either. It did not meet our needs. Sophos has a smaller footprint. We can use a smaller Sophos appliance compared to SonicWall. This made it cheaper while offering more processing power. 

How was the initial setup?

The deployment in a company of my size takes less than one day. 

The management console is in the cloud, which makes it very easy to access. 

There were approximately seven people involved in the deployment. They found it to be very simple and straightforward. 

What about the implementation team?

My team handled the initial implementation. We did the setup in-house. 

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty decent. It's a good price. I'd rate the solution eight out of ten. 

We do not sell this solution at a regular frequency, and therefore I can't speak to the exact pricing. 

Which other solutions did I evaluate?

We only really have three options in our region based on price constraints. We've tried SentinelOne or Palo Alto. However, the pricing makes it very difficult. Companies can't invest too much in devices such as these. 

What other advice do I have?

We sell Sophos, among other solutions. 

Sophos is a good solution. We have had very few issues. It's stable and offers good cost-benefit.

The firewall is very secure, and we like that the console is on the cloud. There are a lot of really good points when looking at Sophos. 

I'd rate the solution nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Eman Taky - PeerSpot reviewer
IT operation manager at Kn
Real User
Top 10
A stable and powerful antivirus that has an easy deployment process
Pros and Cons
  • "Sophos EPP Suite is a powerful antivirus."
  • "The solution’s performance could be improved for the end-users."

What is most valuable?

Sophos EPP Suite is a powerful antivirus. The solution has many applications and a lot of configurations.

What needs improvement?

The solution’s performance could be improved for the end-users.

For how long have I used the solution?

I have been using Sophos EPP Suite for five years.

What do I think about the stability of the solution?

Sophos EPP Suite is a stable solution.

What do I think about the scalability of the solution?

Approximately, 300 users are using the solution in our organization.

Which solution did I use previously and why did I switch?

We previously used Symantec. We switched to Sophos EPP Suite because it was more powerful than Symantec.

How was the initial setup?

The solution's deployment is easy and doesn't take more than a few minutes.

What's my experience with pricing, setup cost, and licensing?

We pay a yearly licensing fee for the solution.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.

What other advice do I have?

We use the latest version of Sophos EPP Suite since we have a cloud subscription. We have three technical staff in our organization supporting Sophos EPP Suite. Sophos EPP Suite helps us in protecting our environment.

I would recommend Sophos EPP Suite to other users.

Overall, I rate Sophos EPP Suite an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Abdo Alkateeb - PeerSpot reviewer
Sales manager at Mayasoft Technology
Real User
Top 5
Has a user-friendly dashboard and good security features
Pros and Cons
  • "The product is stable and has a user-friendly dashboard. It has good security features."
  • "More integration options could be included in Sophos EPP Suite."

What is our primary use case?

We use the product to provide network and device security.

What is most valuable?

The product is stable and has a user-friendly dashboard. It has good security features. We can control the activities of multiple devices from a single point.

What needs improvement?

More integration options could be included in Sophos EPP Suite.

For how long have I used the solution?

We have been using Sophos EPP Suite for a few years.

What do I think about the stability of the solution?

I rate the platform’s stability a ten out of ten.

What do I think about the scalability of the solution?

We have 100 customers for Sophos.

How are customer service and support?

We contacted the technical support team for basic product implementation.

How was the initial setup?

The initial setup process is complex. It requires an expert engineer to tune and design it. We have a team of four executives for product implementation. The deployment time depends on the client's requirements. It can be deployed on-premises and in the cloud.

What's my experience with pricing, setup cost, and licensing?

The product is inexpensive, and we receive good discount offers from our product partners.

What other advice do I have?

Sophos EPP Suite has good performance and pricing. I recommend it to others and rate it a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free Sophos EPP Suite Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Sophos EPP Suite Report and get advice and tips from experienced pros sharing their opinions.