Sophos EPP Suite Reviews

Sophos EPP Suite can be deployed on the cloud and on-premise.

I am using Sophos EPP Suite for security.

The most valuable features of Sophos EPP Suite are the synchronized threat and ransomware protection.

We have to use additional third-party solutions to fill the gaps in the capabilities of Sophos EPP Suite, such as using a mobility scanner. It would be helpful to add this feature.

The synchronization security should be improved or optimizing the use of the Sophos XGS firewall and endpoints. It's unnecessary to activate both web filters in this scenario. More integrated intelligence added to all of the solutions would beneficial.

I have been using Sophos EPP Suite for approximately five years.

The solution is stable.

Sophos EPP Suite is a scalable solution.

We have over 50 Companies, with 30 to 300 Users, that use EPP. About 10 engineers can manage it.

My customers are small and medium-sized.

I rate the scalability of Sophos EPP Suite a seven out of ten.

The support from Sophos EPP Suite is poor. Their support is difficult to get a hold of and takes a long time. The support has been the same for years without improvement.

I rate the support from Sophos EPP Suite a four out of ten.

Neutral

The initial setup of Sophos EPP Suite is of a medium range of difficulty. It took us four days to complete the implementation.

For optimal integration across all layers, it's important to install and configure all solutions appropriately.

We use two people to implement this solution for our customers.

The price of Sophos EPP Suite is reasonable.

have some good presales consultants in Switzerland.

I rate Sophos EPP Suite a seven out of ten.

Sophos EPP Suite is deployed on our laptops and servers for antivirus protection. We also use it for deploying patches to the endpoint devices. We are also using it as our asset management tool to see how many laptops we have, their names, and their locations.

We bought it because it was cost-effective.

Sophos EPP Suite demands significant resources just to operate. For example, it takes up more than 50% of the resources on our laptop to run it. So, even if we buy a laptop i7 and use 50% resources for Sophos, it will cost us more because every computer needs energy. I don't know why or what the exact problem is.

I have been using Sophos EPP Suite for about one year.

Sophos EPP Suite is relatively stable, but it uses a lot of resources.

Sophos EPP Suite is a scalable product. We have about 2,000 users in our organization.

The initial setup is straightforward, but it takes about a week or two to deploy it and not more than that.

We implemented this solution ourselves.

Sophos EPP Suite is cost-effective. We bought it because it costs less than other solutions we like—for example, Trend Micro and Panda Antivirus.

I wouldn't recommend this product to potential users.

On a scale from one to ten, I would give Sophos EPP Suite a four.

I use Sophos EPP Suite to detect and remove malware on my computer. I'm not even aware that there's malware, but when I check the logs, I see a lot of vulnerabilities and unwanted sites. Sophos EPP Suite is software that blocks unwanted sites and vulnerabilities by itself.

What I like best about Sophos EPP Suite is that it's a good product. What's nice about it is that after I installed it on my computer, the tool detects and eliminates most of the problems, malware, and vulnerabilities. It works very well and is very efficient because it doesn't use up many resources from my computer.

For me, Sophos EPP Suite is the best security and antivirus solution. In terms of its endpoint capabilities, I'm unable to comment on other Sophos security devices, but it seems Sophos EPP Suite has a next-generation firewall feature, though I didn't use it, and it may not be comparable to other next-generation firewalls. My current firewall is a next-generation firewall from Fortinet, and it's the best firewall for me in terms of cost and security, but for endpoint protection, I use Sophos EPP Suite, and it has the best security for my device. The tool is also good for organizations. It's the best tool.

One area for improvement in Sophos EPP Suite is the support response time, particularly of the management team. It could be faster because I only got a response from the manager after a few days. If you open a case directly from the website, the response from the technical support agent may have been faster. I didn't open the request from the website, so that could be the reason why the response time took longer.

I've been using Sophos EPP Suite for two years.

Sophos EPP Suite is a stable tool. It's been two years since I started using it, and I didn't experience any issues with it.

Sophos EPP Suite is a scalable tool, but it would depend on the license you have. You need to increase your license to scale Sophos EPP Suite.

The Sophos EPP Suite technical support I received was good. It wasn't excellent because you get a reply from support after a few days, so it could be faster. How fast the response is would depend on the case urgency, but in terms of support, Cisco gives the best support in general because the team responds to you immediately.

Setting up Sophos EPP Suite was a straightforward process because it was just a matter of clicks. It's simple to deploy because you can do it via email. You can send and deploy Sophos EPP Suite via email, and you can even send it through other options via links. You have a lot of options available to deploy the agent on all computers. If you have AD, you can check that everything works.

Sophos EPP Suite is easy to deploy even for a customer or even if a user has basic computer security. If you can install basic software on your computer, then you can also install the Sophos EPP Suite agent.

For me, the initial setup for the tool isn't complicated, but in terms of software compatibility, there could be some issues, especially if your operating system is old, for example, your device is on Windows XP, so Sophos EPP Suite may not be compatible.

Every software needs an updated operating system for compatibility and easy installation. You may need to update your operating system to the latest version to meet Sophos EPP Suite specifications, and you'll probably need the help of your IT or IT security team. If the tool is compatible with your current operating system, then it can be easily deployed. It can be easily deployed from Central.

When Sophos EPP Suite was set up in the company, I was an integrator, and it was a good experience for me.

My company has a yearly license agreement with Sophos EPP Suite.

An antivirus and endpoint security solution I use is Sophos EPP Suite. I use it for personal purposes, and I'm using the latest version because it's cloud-based, so it self-updates.

I deployed Sophos EPP Suite for twenty-five users, but overall, my company deployed the tool for about one hundred users.

The number of staff required for the deployment and maintenance of Sophos EPP Suite depends on the company, the scale of the organization, and the project. You may need one or two experts to guide general IT staff, or you can use one expert with the skill of upgrading the operating system when needed and deploying the Sophos EPP Suite agent. If you have an expert in the company who can manage Sophos Central, then that person would be enough for deploying and maintaining the tool.

I would recommend Sophos EPP Suite to others who want to start using it because it's the best product.

I'm giving Sophos EPP Suite a score of nine because it's a good tool for me.

Sophos EPP Suite is used for endpoint security.

The most valuable features of Sophos EPP Suite are the detection capability, machine learning, ransomware protection, and live response.

Sophos EPP Suite could improve by decreasing the number of resources it uses. There are other solutions that use one-fifth of the resources.

I have been using Sophos EPP Suite for approximately two years.

Sophos EPP Suite is a stable solution.

I rate the stability of Sophos EPP Suite a four out of five.

We have approximately 25,000 users using this solution in my company.

The support from Sophos EPP Suite is very good. They handle any ticket we have had with professionalism. 

I rate the support from Sophos EPP Suite a five out of five.

Positive

I previously used Trend Micro. Sophos EPP Suite is better because it is a single platform for managing. For example, you can manage your endpoints and access.

The initial setup of Sophos EPP Suite is done by creating an account with Sophos. Then we download and install it into the Windows platform or a network platform. It is an easy installation but it takes a long time.

We did the implementation of Sophos EPP Suite with our team of 20 engineers.

I rate the price of Sophos EPP Suite a four out of five.

I rate Sophos EPP Suite a nine out of ten.

Our primary use is the main service and really the name of the product: Endpoint Protection. It's a firewall, it has antivirus protection and we use it for the encryption of our disks. It's also our web protection to keep out browser intrusion or infections.

It has made our infrastructure more secure.

Some of the most valuable things are very simple. I like the ease of deployment. Intercept X has very good ransomware detection and rollback capabilities.

Part of the product that can be improved is the detection of other antivirus software. We had some trouble one time installing the product because there was a third-party antivirus product that we needed to remove before we could install Sophos. That detection in the installer could be better. It can easily be solved but does not have to be a problem in the first place. 

Pricing could be improved because it is a bit expensive. 

It would be nice if there were more capability to configure the notifications. We do get some notifications when a virus is detected or something is wrong, but we get notifications that the machine has to be restarted or other issues that should be handled by different people or different departments. There should be some distinction as to which notification type we want to send to a particular destination. That's something that should definitely be better in an enterprise solution.

The product is very stable. We never experience any downtime.

Sophos EPP is very scalable. We currently have 200 users and there is never a problem with meeting those demands. The product only solves problems and we can always add more users. We hope we have the opportunity to scale up as the company grows. Use depends on the number of our employees. Before we add more, we have to use more.

I really don't know anything about the company support because I didn't need them. I think that says something about the product. I know that contacting the support team would have been an option, but we never had to.

Before we used Sophos as our main solution we used Trend Micro. It was a good product, but after comparison and the vendor offering a discount to switch, we tried Sophos and were very satisfied.

Our initial installation took a couple of months but, looking back, it could have been faster. A little familiarity with the product and better planning would have made the setup quicker.

We did our own installation.

It was nice of the vendor to offer a discount because we were replacing another antivirus solution. This helped us make the decision to change.

There are also additional charges if you want to have the EEPROM Protection (Electrically Erasable Programmable Read-Only Memory) and Endpoint Protection with antivirus. These additions can cost a lot more.

On a scale from one to ten, where one is the worst and ten is the best, I would rate Sophos EPP (EndPoint Protection) Suite as an eight. I think there's always something which could be better, but I might not know what. Really I could give it a nine because I can recommend the product as an excellent solution.

I deploy the solution on multiple EPP sites and firewalls. 

Sophos EPP Suite's best feature is that the endpoints and firewalls remain synced. The aforementioned synchronization casts a multi-layer security. When I use a firewall or Kaspersky, this synchronization is unavailable. Sophos EPP Suite has a useful expert prevention feature that prevents ransomware attacks. The solution also helps me review multiple technical reports. 

Sophos EPP Suite focuses completely on security and lacks managerial features or a management console. Competitors like Kaspersky have management control over endpoints. With Sophos EPP Suite, inventory cannot be checked, and external applications cannot be installed. 

In the future version, a virtual patching feature can be included. 

I have been using Sophos EPP Suite for five years. 

I am satisfied with the stability of the solution. 

Sophos EPP Suite is a competitive and affordable solution. The product is adaptable in economically weak countries, too. 

The solution's threat response feature is very productive. You not only get a response but also a root cause analysis. In my five years of experience with the product, I have never witnessed a compromised system with Sophos EPP Suite. In comparison, Kaspersky has been less successful in mitigating attacks. 

When using the suite's Sophos MDR for root protection and threat response, if a solution doesn't respond properly due to missing configuration, the solution can recommend the best configuration for a sharp response on time as per the product's capability.  

I would definitely recommend Sophos EPP Suite to others. The product has AI-driven and deep-security features. I would rate the solution a nine out of ten. 

We primarily use the solution for endpoint protection. We use it as an antivirus and for web filtering.

There isn't an easy way to describe how it's helped our company. It's just a good source of protection.

The anti-malware and web filtering are the solutions most valuable aspects.

The solution has the capability to detect and prevent attacks.

The solution isn't quite accurate enough. It provides a lot of false positives.

For example, if you log onto the portal, you'll be able to see the endpoints. You'll see the health status, but when you click on one, you'll find everything right there, even though it might not be clear from the health status overview. The accuracy of the status needs to be better represented.

I've been using the solution for several years.

The stability is pretty good. the only complaint is the operation of the solution.

The solution is only capable of being used on a Linus or Mac. It's limiting.

We don't plan to increase usage at this time. We already use 80% of its capabilities and we don't plan to expand beyond that.

I'd rate the technical support as average. It's not outstanding, however, it's also not the worst we've dealt with.

I'm not sure if another solution was used previously. By the time I was hired, the company was already using Sophos.

The initial setup is pretty straightforward. It's a typical setup. It's just a regular implied agent.

I don't have any information about the cost or how much we pay. I'm not involved in the finance aspect of managing the solution.

Although I don't know the version number, I'm using the most up to date one.

I'd advise organizations considering implementing the solution to first consider their requirements. They need to know what they are looking for. There are a lot of vendors out there that offer many of the same features. However, if there's just one critical feature that's necessary, you need to be sure it will work correctly for your company.

You also need to make sure you are choosing something that is compatible with other solutions that intersect. We've had experiences where we thought that a certain piece of software would work with Sophos and we realized that it didn't.

I'd rate the solution seven out of ten.

We primarily use the solution on our endpoints for end-user security. We are planning to move to their new product, the XG.

The central management of the anti-virus features for our end user is a very valuable aspect of the solutions. 

We find it very good as a product. 

In the future, we're looking forward to having a new synchronization firewall on the endpoint.

The management console need improvement. 

I'd address the deployment side. If we could upgrade the deployment side to hand it off to the end-user, it would make it easier, as our campuses are far apart.

We'd appreciate if the solution could offer us assistance with a later deployment.

I've been using the solution for three or four years.

The stability is good. Everything is working fine at the moment.

The scalability is good. Our subscriptions are around 1500, and we have 600 to 700 users deployed. We don't plan to expand on-premises usage and will be moving to the cloud.

I was in touch with technical support last week, with the Phillippine country manager in Venado. So far, their assistance has been very helpful.

We previously used Trend Micro. We replaced it with Sophos. Trend Micro just didn't work for us. There were issues with the management file.

From our initial reporting, the system wasn't difficult to install. We didn't face any complexity or have any problems.

We need about four people for maintenance and deployment because we have different campuses.

We're looking forward to moving to the cloud and replacing our existing firewall when we move to Sophos XG.

I'd rate the solution eight out of ten.