Sophos EPP Suite Reviews

Sophos EPP Suite is deployed on our laptops and servers for antivirus protection. We also use it for deploying patches to the endpoint devices. We are also using it as our asset management tool to see how many laptops we have, their names, and their locations.

We bought it because it was cost-effective.

Sophos EPP Suite demands significant resources just to operate. For example, it takes up more than 50% of the resources on our laptop to run it. So, even if we buy a laptop i7 and use 50% resources for Sophos, it will cost us more because every computer needs energy. I don't know why or what the exact problem is.

I have been using Sophos EPP Suite for about one year.

Sophos EPP Suite is relatively stable, but it uses a lot of resources.

Sophos EPP Suite is a scalable product. We have about 2,000 users in our organization.

The initial setup is straightforward, but it takes about a week or two to deploy it and not more than that.

We implemented this solution ourselves.

Sophos EPP Suite is cost-effective. We bought it because it costs less than other solutions we like—for example, Trend Micro and Panda Antivirus.

I wouldn't recommend this product to potential users.

On a scale from one to ten, I would give Sophos EPP Suite a four.

We primarily use the solution on our endpoints for end-user security. We are planning to move to their new product, the XG.

The central management of the anti-virus features for our end user is a very valuable aspect of the solutions. 

We find it very good as a product. 

In the future, we're looking forward to having a new synchronization firewall on the endpoint.

The management console need improvement. 

I'd address the deployment side. If we could upgrade the deployment side to hand it off to the end-user, it would make it easier, as our campuses are far apart.

We'd appreciate if the solution could offer us assistance with a later deployment.

I've been using the solution for three or four years.

The stability is good. Everything is working fine at the moment.

The scalability is good. Our subscriptions are around 1500, and we have 600 to 700 users deployed. We don't plan to expand on-premises usage and will be moving to the cloud.

I was in touch with technical support last week, with the Phillippine country manager in Venado. So far, their assistance has been very helpful.

We previously used Trend Micro. We replaced it with Sophos. Trend Micro just didn't work for us. There were issues with the management file.

From our initial reporting, the system wasn't difficult to install. We didn't face any complexity or have any problems.

We need about four people for maintenance and deployment because we have different campuses.

We're looking forward to moving to the cloud and replacing our existing firewall when we move to Sophos XG.

I'd rate the solution eight out of ten.

Our primary use is the main service and really the name of the product: Endpoint Protection. It's a firewall, it has antivirus protection and we use it for the encryption of our disks. It's also our web protection to keep out browser intrusion or infections.

It has made our infrastructure more secure.

Some of the most valuable things are very simple. I like the ease of deployment. Intercept X has very good ransomware detection and rollback capabilities.

Part of the product that can be improved is the detection of other antivirus software. We had some trouble one time installing the product because there was a third-party antivirus product that we needed to remove before we could install Sophos. That detection in the installer could be better. It can easily be solved but does not have to be a problem in the first place. 

Pricing could be improved because it is a bit expensive. 

It would be nice if there were more capability to configure the notifications. We do get some notifications when a virus is detected or something is wrong, but we get notifications that the machine has to be restarted or other issues that should be handled by different people or different departments. There should be some distinction as to which notification type we want to send to a particular destination. That's something that should definitely be better in an enterprise solution.

The product is very stable. We never experience any downtime.

Sophos EPP is very scalable. We currently have 200 users and there is never a problem with meeting those demands. The product only solves problems and we can always add more users. We hope we have the opportunity to scale up as the company grows. Use depends on the number of our employees. Before we add more, we have to use more.

I really don't know anything about the company support because I didn't need them. I think that says something about the product. I know that contacting the support team would have been an option, but we never had to.

Before we used Sophos as our main solution we used Trend Micro. It was a good product, but after comparison and the vendor offering a discount to switch, we tried Sophos and were very satisfied.

Our initial installation took a couple of months but, looking back, it could have been faster. A little familiarity with the product and better planning would have made the setup quicker.

We did our own installation.

It was nice of the vendor to offer a discount because we were replacing another antivirus solution. This helped us make the decision to change.

There are also additional charges if you want to have the EEPROM Protection (Electrically Erasable Programmable Read-Only Memory) and Endpoint Protection with antivirus. These additions can cost a lot more.

On a scale from one to ten, where one is the worst and ten is the best, I would rate Sophos EPP (EndPoint Protection) Suite as an eight. I think there's always something which could be better, but I might not know what. Really I could give it a nine because I can recommend the product as an excellent solution.

Our customers mainly use the Sophos Endpoint Protection Suite for an all-rounded solution, including simple DLP, next-generation firewall, antivirus, EDR, and rollback capabilities for ransomware.

Sophos EPP Suite provides effective threat detection by identifying suspicious behavior and terminating malicious processes. It also offers rollback capabilities for ransomware, which is not available in some other antivirus solutions.

The AI and EDR features are the most effective for threat detection and security. The behavioral-based AI can recognize suspicious activities and terminate malicious processes. The rollback capability for ransomware is also a valuable feature.

The resource usage of the agent should be less intensive on the CPU and RAM. This would make Sophos EPP Suite a better antivirus solution, especially for clients with only the minimum required specifications.

I have been working with Sophos Endpoint Protection Suite for over two years.

I rate the stability of Sophos Endpoint Protection Suite as a seven. It can be resource-intensive, consuming significant CPU and RAM, which can affect performance.

I have not faced any scalability issues. Even if the number of licenses exceeds the limit, Sophos EPP Suite still provides coverage for all endpoints.

For tech support, I rate it between seven and eight. It might take some time to get a response, however, the support is considered good.

Neutral

Previously, I worked with McAfee, an on-premise solution where the agent could be pushed directly from the antivirus server.

Setting up Sophos EPP Suite is relatively easy, and I would rate it as a nine out of ten. The deployment process for one PC takes about 30 to 40 minutes, considering the time needed to download signatures and files from the cloud.

The response time of Sophos EPP Suite is effective if the customer has their security operation center (SOC). Proper alerts are generated and can be analyzed by security operation engineers.

Sophos EPP Suite is relatively expensive. If I were to rate the cost, it would be an eight out of ten.

I have evaluated other vendors. That said, currently, I only have experience working with Sophos EPP Suite.

The protection offered by Sophos EPP Suite is versatile. It can detect hidden Trojans before they execute and protect vulnerable versions of Windows from exploitation.

I'd rate the solution nine out of ten.

We primarily use the solution for endpoint protection. We use it as an antivirus and for web filtering.

There isn't an easy way to describe how it's helped our company. It's just a good source of protection.

The anti-malware and web filtering are the solutions most valuable aspects.

The solution has the capability to detect and prevent attacks.

The solution isn't quite accurate enough. It provides a lot of false positives.

For example, if you log onto the portal, you'll be able to see the endpoints. You'll see the health status, but when you click on one, you'll find everything right there, even though it might not be clear from the health status overview. The accuracy of the status needs to be better represented.

I've been using the solution for several years.

The stability is pretty good. the only complaint is the operation of the solution.

The solution is only capable of being used on a Linus or Mac. It's limiting.

We don't plan to increase usage at this time. We already use 80% of its capabilities and we don't plan to expand beyond that.

I'd rate the technical support as average. It's not outstanding, however, it's also not the worst we've dealt with.

I'm not sure if another solution was used previously. By the time I was hired, the company was already using Sophos.

The initial setup is pretty straightforward. It's a typical setup. It's just a regular implied agent.

I don't have any information about the cost or how much we pay. I'm not involved in the finance aspect of managing the solution.

Although I don't know the version number, I'm using the most up to date one.

I'd advise organizations considering implementing the solution to first consider their requirements. They need to know what they are looking for. There are a lot of vendors out there that offer many of the same features. However, if there's just one critical feature that's necessary, you need to be sure it will work correctly for your company.

You also need to make sure you are choosing something that is compatible with other solutions that intersect. We've had experiences where we thought that a certain piece of software would work with Sophos and we realized that it didn't.

I'd rate the solution seven out of ten.

Sophos EPP Suite can be deployed on the cloud and on-premise.

I am using Sophos EPP Suite for security.

The most valuable features of Sophos EPP Suite are the synchronized threat and ransomware protection.

We have to use additional third-party solutions to fill the gaps in the capabilities of Sophos EPP Suite, such as using a mobility scanner. It would be helpful to add this feature.

The synchronization security should be improved or optimizing the use of the Sophos XGS firewall and endpoints. It's unnecessary to activate both web filters in this scenario. More integrated intelligence added to all of the solutions would beneficial.

I have been using Sophos EPP Suite for approximately five years.

The solution is stable.

Sophos EPP Suite is a scalable solution.

We have over 50 Companies, with 30 to 300 Users, that use EPP. About 10 engineers can manage it.

My customers are small and medium-sized.

I rate the scalability of Sophos EPP Suite a seven out of ten.

The support from Sophos EPP Suite is poor. Their support is difficult to get a hold of and takes a long time. The support has been the same for years without improvement.

I rate the support from Sophos EPP Suite a four out of ten.

Neutral

The initial setup of Sophos EPP Suite is of a medium range of difficulty. It took us four days to complete the implementation.

For optimal integration across all layers, it's important to install and configure all solutions appropriately.

We use two people to implement this solution for our customers.

The price of Sophos EPP Suite is reasonable.

have some good presales consultants in Switzerland.

I rate Sophos EPP Suite a seven out of ten.

I deploy the solution on multiple EPP sites and firewalls. 

Sophos EPP Suite's best feature is that the endpoints and firewalls remain synced. The aforementioned synchronization casts a multi-layer security. When I use a firewall or Kaspersky, this synchronization is unavailable. Sophos EPP Suite has a useful expert prevention feature that prevents ransomware attacks. The solution also helps me review multiple technical reports. 

Sophos EPP Suite focuses completely on security and lacks managerial features or a management console. Competitors like Kaspersky have management control over endpoints. With Sophos EPP Suite, inventory cannot be checked, and external applications cannot be installed. 

In the future version, a virtual patching feature can be included. 

I have been using Sophos EPP Suite for five years. 

I am satisfied with the stability of the solution. 

Sophos EPP Suite is a competitive and affordable solution. The product is adaptable in economically weak countries, too. 

The solution's threat response feature is very productive. You not only get a response but also a root cause analysis. In my five years of experience with the product, I have never witnessed a compromised system with Sophos EPP Suite. In comparison, Kaspersky has been less successful in mitigating attacks. 

When using the suite's Sophos MDR for root protection and threat response, if a solution doesn't respond properly due to missing configuration, the solution can recommend the best configuration for a sharp response on time as per the product's capability.  

I would definitely recommend Sophos EPP Suite to others. The product has AI-driven and deep-security features. I would rate the solution a nine out of ten. 

Before Sophos, we had a lot of intrusions and software antivirus impressions but we haven't had such issues since we brought in Sophos.

Sophos provides an extra layer of protection.

The user interface is not responsive.

The product is stable.

I rate the solution’s stability a nine out of ten.

1000 users are using this solution.

I rate the solution’s scalability an eight out of ten.

The initial setup may be done in a day with the help of one person.

I rate the initial setup a six out of ten, where one is difficult and ten is easy.

The solution is expensive.

I rate the product’s pricing an eight out of ten, where one is cheap, and ten is expensive.

You need to have your Sophos EPP Suite license, software, and services ready to deploy.

Sophos is a good tool, but it is expensive.

Overall, I rate the solution an eight out of ten.