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PeerSpot user
Security, Cloud & Project Manager at a tech services company with 201-500 employees
Real User
The devices are controlled from one place. This allows management of security for different device vendors with a unique interface.
Pros and Cons
  • "Their malware detection rate is excellent for all type of devices and the anti-theft products are good and easy to use."
  • "McAfee GW Security and McAfee Child Safety need some improvement as they are relatively new."

What is most valuable?

My experience with McAfee is very good. They give excellent support, they are proactive to solve issues, and willing to integrate their products. Their ability to execute is very high.

Their malware detection rate is excellent for all type of devices and the anti-theft products are good and easy to use.

All the devices are controlled from one place. This gives great, easy management of security for different device vendors with a unique interface and, best of all, with a unique method.

Valuable features for us include the quality of their anti-malware detection: one interface for all devices. McAfee GW Security is also good.

In general, all the branches were very happy with them for three reasons:

  • The product is good
  • The product is well known
  • Their marketing support is excellent

How has it helped my organization?

The product is evolving to give a global security solution, engaging all devices and products together under one interface. McAfee GW Security will be a game changer here.

What needs improvement?

McAfee GW Security and McAfee Child Safety need some improvement as they are relatively new.

For how long have I used the solution?

We have been using the solution for five years. I have broad experience with McAfee’s complete endpoint protection, McAfee Child Safety, and their new McAfee GW Security protection that incorporates protection directly in the Home/SOHO Internet GateWay.

I worked as the product manager with these products at my former company's Global Security Vertical, giving service to all of our company's branches around the world.

Buyer's Guide
Trellix Endpoint Security
December 2024
Learn what your peers think about Trellix Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.

What do I think about the stability of the solution?

We have experienced very high stability.

What do I think about the scalability of the solution?

We have not encountered any issues with scalability.

How are customer service and support?

The technical support is excellent.

Which solution did I use previously and why did I switch?

We previously used Norton, Kaspersky, and Panda. From my point of view, the basic functionality is similar, but McAfee has a more innovative roadmap.

How was the initial setup?

The initial setup was very easy.

What's my experience with pricing, setup cost, and licensing?

The initial price is very good as they give good initial discounts, but it seems a little expensive once you renew the license. The price isn't very different comparing it with other Anti virus providers but it's worth it. With respect to freemium solutions, premium gives support and I personally prefer to pay for a service as no one gives anything for free.

Which other solutions did I evaluate?

We evaluated Norton, Kaspersky, Panda, and many others.

What other advice do I have?

Even though it is a little expensive, the price is worth it. They come up with a complete home security eco-system that will unify the security under one easy interface.

Going to their new product, McAfee GW Security, security in the Internet GateWay, McAfee is clearly on the right track.

I was responsible for the introduction of this new type of products in my former company. I evaluated many brands (about ten), new startups, and traditional big security vendors. In my opinion, they have the clearest view of what has to be done now, (in the GW and in the Cloud), and what will be done in the future.

Some startups have good innovative products, but for sure lack the ability to execute that big vendors have. Big vendors have better malware detection rates, faster response to issues, etc.

Considering the exponential growth of Home IoT (most don’t have security), McAfee GW Security is, and will be, essential to stop hacking.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1387713 - PeerSpot reviewer
Relationship Manager at a financial services firm with 5,001-10,000 employees
Real User
Integrates well and is easy to use, but it needs to be more secure
Pros and Cons
  • "The performance is good."
  • "The security of this solution needs improvement."

What is our primary use case?

We are using  McAfee Endpoint Security to protect the business.

What is most valuable?

McAfee Endpoint Security is easy to use, and it integrates well.

The performance is good.

What needs improvement?

The security of this solution needs improvement.

For how long have I used the solution?

I have been using McAfee for a couple of years.

I believe that we are using the latest version.

What do I think about the stability of the solution?

McAfee Endpoint Security is a stable solution. We don't have any issues with the stability of this product.

What do I think about the scalability of the solution?

I don't have the exact count, but we have thousands of users in our organization who use  McAfee Endpoint Security.

How are customer service and technical support?

I have not contacted technical support.

How was the initial setup?

I was not involved in the installation of McAfee Endpoint Security.

What's my experience with pricing, setup cost, and licensing?

Licensing is paid yearly.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate McAfee Endpoint Security a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Trellix Endpoint Security
December 2024
Learn what your peers think about Trellix Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
Systems Engineer at South Asian Technologies
Real User
All the features with an easy to learn interface that anyone can use
Pros and Cons
  • "Anyone can use it, the protection is good, and they have all of the features."
  • "Its pricing needs to be improved."

What is our primary use case?

Our primary use case is to provide our customers with an endpoint security solution.

What needs improvement?

Its pricing needs to be improved.

What do I think about the stability of the solution?

The stability of this solution is good.

They are releasing new versions every month.

What do I think about the scalability of the solution?

This solution is pretty scalable.

We have more than fifty users for this solution, and we plan to increase its usage.

How are customer service and technical support?

Our experience is from the technical support in India, and it is good.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

The initial setup for this solution is very easy. Anyone can learn the interface.

The deployment takes approximately half an hour, depending on the speed of the server, and depending on the nodes. I can manage one thousand nodes in one week.

The maintenance of this solution requires two or three people.

What about the implementation team?

We used a partner to assist us with the implementation. It was our reseller, and they are good.

What other advice do I have?

I think McAfee is the best solution. Anyone can use it, the protection is good, and they have all of the features. There is user protection at a nice speed.

There have been some improvements in the latest version. For example, when you log in to the older version it is very slow sometimes. With the newest version, it is like they removed some things.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
operador central de monitoreo at a financial services firm with 501-1,000 employees
Real User
We use it to attack malware but it is missing many key features
Pros and Cons
  • "The loss prevention feature would be the most valuable."
  • "We have a lot of problems with the user experience and it's difficult to implement. MacAfee's better than the ancient anti-virus solutions but it's a little slow to resolve. Many files with malware were destroyed through the network, and MacAfee doesn't detect anything."

What is our primary use case?

Our primary use case of this solution is for it to attack malware. 

What is most valuable?

The loss prevention feature would be the most valuable. This is a good feature but don't use it because of the complexity. 

What needs improvement?

We have a lot of problems with the user experience and it's difficult to implement. MacAfee's better than the ancient anti-virus solutions but it's a little slow to resolve. Many files with malware were destroyed through the network, and MacAfee doesn't detect anything.

They should improve the time of response, the time of the detection of malware, and the installation of the service.

The features we would want a good endpoint solution to contain are: 

  • Multi-operative system
  • Better performance
  • Integration with browsers
  • Firewall control 
  • Vulnerability detections
  • Threat protections
  • Malware detection
  • Detection of patterns of behavior
  • Process exception
  • Automatic authorizations
  • Control of application reliable
  • The quarantine of a compromised device

      For how long have I used the solution?

      One to three years.

      What do I think about the stability of the solution?

      Stability is good, but not the best. 

      Which solution did I use previously and why did I switch?

      The technical features and price are important for us when choosing a solution. 

      How was the initial setup?

      The initial setup was complex. 

      What other advice do I have?

      I would rate this solution a seven over ten. It's not a ten because of the time it takes to detect an issue, technical support and because I have no control with the partner. I know that the office that manages the contract has had some problems because of the reports.

      Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
      PeerSpot user
      PeerSpot user
      Communications and Networks Engineer at a transportation company with 1,001-5,000 employees
      Real User
      Reporting capabilities and visibility on our network are superb
      Pros and Cons
      • "The reporting capabilities are a valuable feature. In enables more visibility on our network."
      • "The DAC (Dynamic Application Containment) component of this product needs improvement."

      What is most valuable?

      The reporting capabilities are a valuable feature. This enables more visibility on our network.

      What needs improvement?

      The DAC (Dynamic Application Containment) component of this product needs improvement.

      For how long have I used the solution?

      More than five years.

      What do I think about the stability of the solution?

      It is a stable solution. 

      What do I think about the scalability of the solution?

      It is easy to manage, and there is an awareness of being able to scale out. 

      How is customer service and technical support?

      I have not used tech support for this solution. 

      How was the initial setup?

      The initial setup was very straightforward. 

      What's my experience with pricing, setup cost, and licensing?

      This product is costly.

      What other advice do I have?

      For me, the most important criteria in choosing a solution is the performance. I must seriously consider whether the solution is able to adapt to the environment. 

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      it_user951735 - PeerSpot reviewer
      VP Tecnología at a tech services company with 10,001+ employees
      Real User
      It has the ability to custom define user-defined fields. There are many ways to customize this solution.
      Pros and Cons
      • "This is a good solution for antivirus and malware protection."
      • "One of the drawbacks is that it is not 100% secure."

      What is our primary use case?

      We primarily use this solution for antivirus and malware protection. 

      What is most valuable?

      You can integrate this endpoint protection with a specific business process that you may want to link to the process of the antivirus. It has the capability to custom define user-defined fields. 

      What needs improvement?

      One of the drawbacks to the solution is that it is not 100% secure. Sometimes it fails. Another thing we have noticed is that it is not easy to get all of the navigation information from a user. There is definitely room for improvement.

      For how long have I used the solution?

      More than five years.

      What do I think about the stability of the solution?

      The stability is 80-90%. It is fine.

      What do I think about the scalability of the solution?

      It has all of the architecture of the solution, for distribution points that will allow you to manage the network traffic. It allows you to find different routes based on actual distributed servers or endpoints. 

      How is customer service and technical support?

      We have a very skilled tech support technologist who helps us with our inquiries.

      How was the initial setup?

      It was not really complex, but, there are many ways to customize this solution. This customization takes some time. 

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      PeerSpot user
      IT Administrator at a construction company with 1,001-5,000 employees
      Vendor
      When we update it, it automatically removes viruses from most of the infected systems. ​

      What is most valuable?

      There is not one feature in particular that is more valuable than another for us. It is generally a valuable tool that helps us with our security.

      How has it helped my organization?

      We can easily renew our subscription and update the product. When we update it, it automatically removes viruses from most of the infected systems.

      What needs improvement?

      They could improve it by providing better manageability for administrators. I need to spend too much time on this right now.

      For how long have I used the solution?

      We've been using it for three years.

      What was my experience with deployment of the solution?

      We have had an issue updating it. I have applied update ePO 5.3.1, but it shows the update version is ePO 5.3.0.

      What do I think about the stability of the solution?

      There have been no stability issues.

      What do I think about the scalability of the solution?

      We have had no issues scaling it.

      How are customer service and technical support?

      Customer Service:

      Customer service responds well.

      Technical Support:

      Technical service is also responsive.

      Which solution did I use previously and why did I switch?

      I used a different product in a previous position.

      How was the initial setup?

      The initial setup was straightforward.

      What about the implementation team?

      We implemented it via a vendor team.

      What's my experience with pricing, setup cost, and licensing?

      The pricing needs to be lowered as we find it to be high. We're just a small-to-medium sized company.

      What other advice do I have?

      You should use a licensed version of an anti-virus, preferably McAfee.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      reviewer1729458 - PeerSpot reviewer
      Assistant Manager at a financial services firm with 501-1,000 employees
      Real User
      A straightforward set up and makes it easy to create policies
      Pros and Cons
      • "The primary reason the solution is good is because of its ease-of-use."

        What is our primary use case?

        I am not liberty to describe our use cases, as this information is confidential. 

        What is most valuable?

        The primary reason the solution is good is because of its ease-of-use. It is easy to handle and create policies. 

        What needs improvement?

        While I cannot recall anything specific at the moment, there are many areas of the solution that I wish to see improved. 

        For how long have I used the solution?

        We have been using McAfee Endpoint Security for more than three years.

        What do I think about the stability of the solution?

        The solution is very stable. 

        How was the initial setup?

        The initial setup was very straightforward. 

        Which deployment model are you using for this solution?

        On-premises
        Disclosure: I am a real user, and this review is based on my own experience and opinions.
        PeerSpot user
        Buyer's Guide
        Download our free Trellix Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
        Updated: December 2024
        Buyer's Guide
        Download our free Trellix Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.