Our primary use case is to provide our customers with an endpoint security solution.
Systems Engineer at South Asian Technologies
All the features with an easy to learn interface that anyone can use
Pros and Cons
- "Anyone can use it, the protection is good, and they have all of the features."
- "Its pricing needs to be improved."
What is our primary use case?
What needs improvement?
Its pricing needs to be improved.
What do I think about the stability of the solution?
The stability of this solution is good.
They are releasing new versions every month.
What do I think about the scalability of the solution?
This solution is pretty scalable.
We have more than fifty users for this solution, and we plan to increase its usage.
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Trellix Endpoint Security
October 2024
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How are customer service and support?
Our experience is from the technical support in India, and it is good.
Which solution did I use previously and why did I switch?
We did not use another solution prior to this one.
How was the initial setup?
The initial setup for this solution is very easy. Anyone can learn the interface.
The deployment takes approximately half an hour, depending on the speed of the server, and depending on the nodes. I can manage one thousand nodes in one week.
The maintenance of this solution requires two or three people.
What about the implementation team?
We used a partner to assist us with the implementation. It was our reseller, and they are good.
What other advice do I have?
I think McAfee is the best solution. Anyone can use it, the protection is good, and they have all of the features. There is user protection at a nice speed.
There have been some improvements in the latest version. For example, when you log in to the older version it is very slow sometimes. With the newest version, it is like they removed some things.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
operador central de monitoreo at a financial services firm with 501-1,000 employees
We use it to attack malware but it is missing many key features
Pros and Cons
- "The loss prevention feature would be the most valuable."
- "We have a lot of problems with the user experience and it's difficult to implement. MacAfee's better than the ancient anti-virus solutions but it's a little slow to resolve. Many files with malware were destroyed through the network, and MacAfee doesn't detect anything."
What is our primary use case?
Our primary use case of this solution is for it to attack malware.
What is most valuable?
The loss prevention feature would be the most valuable. This is a good feature but don't use it because of the complexity.
What needs improvement?
We have a lot of problems with the user experience and it's difficult to implement. MacAfee's better than the ancient anti-virus solutions but it's a little slow to resolve. Many files with malware were destroyed through the network, and MacAfee doesn't detect anything.
They should improve the time of response, the time of the detection of malware, and the installation of the service.
The features we would want a good endpoint solution to contain are:
- Multi-operative system
- Better performance
- Integration with browsers
- Firewall control
- Vulnerability detections
- Threat protections
- Malware detection
- Detection of patterns of behavior
- Process exception
- Automatic authorizations
- Control of application reliable
- The quarantine of a compromised device
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Stability is good, but not the best.
Which solution did I use previously and why did I switch?
The technical features and price are important for us when choosing a solution.
How was the initial setup?
The initial setup was complex.
What other advice do I have?
I would rate this solution a seven over ten. It's not a ten because of the time it takes to detect an issue, technical support and because I have no control with the partner. I know that the office that manages the contract has had some problems because of the reports.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Buyer's Guide
Trellix Endpoint Security
October 2024
Learn what your peers think about Trellix Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
I-Security Engineer at Nhq Distribution Ltd
A reliable solution with excellent tech support and provides good firewall features
Pros and Cons
- "Tech support is responsive. They're good, the very best."
- "The software download features could stand improvement."
What is our primary use case?
I use certain features of the solution, although I am not using the latest version, even though my colleagues do so a lot. They also use MVISION, although I do not.
We make use of Endpoint host level data loss prevention.
What is most valuable?
The solution has some good firewall features, as well as those involving control and threat protection of the host.
What needs improvement?
The software download features could stand improvement. This sometimes must be undertaken manually.
The job hosting features should also be improved.
For how long have I used the solution?
I have been using McAfee Endpoint Security for three to four years.
What do I think about the stability of the solution?
The solution is reliable.
What do I think about the scalability of the solution?
I did not do much integration when it came to the installation of McAfee, although I did integrate with Forcepoint.
How are customer service and support?
Tech support is responsive. They're good, the very best.
How was the initial setup?
The initial setup is fine.
What's my experience with pricing, setup cost, and licensing?
People, naturally, go for a yearly license.
I am happy with the pricing.
What other advice do I have?
The solution is primarily on-premises.
Usage in our organization is vast. We have so many customers using the solution.
The solution is good and we always recommend. It is perfect.
I rate McAfee Endpoint Security as a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Relationship Manager at a financial services firm with 5,001-10,000 employees
Integrates well and is easy to use, but it needs to be more secure
Pros and Cons
- "The performance is good."
- "The security of this solution needs improvement."
What is our primary use case?
We are using McAfee Endpoint Security to protect the business.
What is most valuable?
McAfee Endpoint Security is easy to use, and it integrates well.
The performance is good.
What needs improvement?
The security of this solution needs improvement.
For how long have I used the solution?
I have been using McAfee for a couple of years.
I believe that we are using the latest version.
What do I think about the stability of the solution?
McAfee Endpoint Security is a stable solution. We don't have any issues with the stability of this product.
What do I think about the scalability of the solution?
I don't have the exact count, but we have thousands of users in our organization who use McAfee Endpoint Security.
How are customer service and technical support?
I have not contacted technical support.
How was the initial setup?
I was not involved in the installation of McAfee Endpoint Security.
What's my experience with pricing, setup cost, and licensing?
Licensing is paid yearly.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate McAfee Endpoint Security a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Communications and Networks Engineer at a transportation company with 1,001-5,000 employees
Reporting capabilities and visibility on our network are superb
Pros and Cons
- "The reporting capabilities are a valuable feature. In enables more visibility on our network."
- "The DAC (Dynamic Application Containment) component of this product needs improvement."
What is most valuable?
The reporting capabilities are a valuable feature. This enables more visibility on our network.
What needs improvement?
The DAC (Dynamic Application Containment) component of this product needs improvement.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is easy to manage, and there is an awareness of being able to scale out.
How is customer service and technical support?
I have not used tech support for this solution.
How was the initial setup?
The initial setup was very straightforward.
What's my experience with pricing, setup cost, and licensing?
This product is costly.
What other advice do I have?
For me, the most important criteria in choosing a solution is the performance. I must seriously consider whether the solution is able to adapt to the environment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Support Specalist at a government with 51-200 employees
The centralized management of the solution is valuable. It would be nice to have the ability to change Safeboot passwords from within the OS.
What is most valuable?
The centralized management of the solution is valuable since we are a diverse organization.
What needs improvement?
It would be nice to have the ability to change Safeboot passwords from within the OS as there is a delay in the boot process and password changes can take time.
For how long have I used the solution?
We've been using it for over five years. The component versions we are using are
McAfee VirusScan Enterprise + AntiSpyware Enterprise 8.8.0.1445
McAfee Agent 4.8.0.1938
Saferboot Device Encryption 5.2.11
McAfee SiteAdvisor Enterprise 3.5.0.1364
What was my experience with deployment of the solution?
We have had no issues with the deployment.
What do I think about the stability of the solution?
There have been no issues with the stability.
What do I think about the scalability of the solution?
We have had no issues scaling it.
How are customer service and technical support?
Customer Service:
I've not had to contact customer support.
Technical Support:I've not had to contact tech support.
Which solution did I use previously and why did I switch?
We had something in place previously, and this just seemed to be a better fit. Also, the management of the device worked best for our organization.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
We implemented it in-house. I would suggest building a small lab to get familiar with the process before working on a live environment.
What other advice do I have?
Take your time and plan it out before attempting to deploy in a production environment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
It was important for us to consider the product maturity. It has been protecting us for over 10 years.
Pros and Cons
- "It has been protecting us for many years, and we hope it will continue to do so for many years to come."
- "Although they have increased the complexity, it has affected the scanning speed."
What is our primary use case?
Our primary use case is for endpoint protection.
How has it helped my organization?
It has been protecting us for many years. And, we hope it will continue to do so for many years to come.
What needs improvement?
I think they have fantastic product but still kind of in the very early stages at the moment. Because they're just changing from the modular version, where they have a antivirus version and they have a spyware module. They have a different module, although it's managed by a single management console to now single-module called endpoint protection. But still, behind the scenes it seems to be a different product, different traits, with different capabilities and speed. Although they have increased the complexity, it has affected the scanning speed.
For how long have I used the solution?
More than five years.
What do I think about the scalability of the solution?
They're good. We certainly haven't hit the maximum. We are less than 200 employees at our site, but I believe they can scale up to about 1,000+ or even bigger. So, for us, I don't have an issue.
How was the initial setup?
Initial setup was a bit complex because we had not used this product before. So, we had a learning curve of how to understand, manage, how to deploy the product and how to keep updating. Once we understood it, the product was easy to use for our needs.
What was our ROI?
It is really important for us to consider:
Product Maturity
Cost
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Security, Cloud & Project Manager at a tech services company with 201-500 employees
The devices are controlled from one place. This allows management of security for different device vendors with a unique interface.
Pros and Cons
- "Their malware detection rate is excellent for all type of devices and the anti-theft products are good and easy to use."
- "McAfee GW Security and McAfee Child Safety need some improvement as they are relatively new."
What is most valuable?
My experience with McAfee is very good. They give excellent support, they are proactive to solve issues, and willing to integrate their products. Their ability to execute is very high.
Their malware detection rate is excellent for all type of devices and the anti-theft products are good and easy to use.
All the devices are controlled from one place. This gives great, easy management of security for different device vendors with a unique interface and, best of all, with a unique method.
Valuable features for us include the quality of their anti-malware detection: one interface for all devices. McAfee GW Security is also good.
In general, all the branches were very happy with them for three reasons:
- The product is good
- The product is well known
- Their marketing support is excellent
How has it helped my organization?
The product is evolving to give a global security solution, engaging all devices and products together under one interface. McAfee GW Security will be a game changer here.
What needs improvement?
McAfee GW Security and McAfee Child Safety need some improvement as they are relatively new.
For how long have I used the solution?
We have been using the solution for five years. I have broad experience with McAfee’s complete endpoint protection, McAfee Child Safety, and their new McAfee GW Security protection that incorporates protection directly in the Home/SOHO Internet GateWay.
I worked as the product manager with these products at my former company's Global Security Vertical, giving service to all of our company's branches around the world.
What do I think about the stability of the solution?
We have experienced very high stability.
What do I think about the scalability of the solution?
We have not encountered any issues with scalability.
How are customer service and technical support?
The technical support is excellent.
Which solution did I use previously and why did I switch?
We previously used Norton, Kaspersky, and Panda. From my point of view, the basic functionality is similar, but McAfee has a more innovative roadmap.
How was the initial setup?
The initial setup was very easy.
What's my experience with pricing, setup cost, and licensing?
The initial price is very good as they give good initial discounts, but it seems a little expensive once you renew the license. The price isn't very different comparing it with other Anti virus providers but it's worth it. With respect to freemium solutions, premium gives support and I personally prefer to pay for a service as no one gives anything for free.
Which other solutions did I evaluate?
We evaluated Norton, Kaspersky, Panda, and many others.
What other advice do I have?
Even though it is a little expensive, the price is worth it. They come up with a complete home security eco-system that will unify the security under one easy interface.
Going to their new product, McAfee GW Security, security in the Internet GateWay, McAfee is clearly on the right track.
I was responsible for the introduction of this new type of products in my former company. I evaluated many brands (about ten), new startups, and traditional big security vendors. In my opinion, they have the clearest view of what has to be done now, (in the GW and in the Cloud), and what will be done in the future.
Some startups have good innovative products, but for sure lack the ability to execute that big vendors have. Big vendors have better malware detection rates, faster response to issues, etc.
Considering the exponential growth of Home IoT (most don’t have security), McAfee GW Security is, and will be, essential to stop hacking.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Trellix Endpoint Security Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2024
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Buyer's Guide
Download our free Trellix Endpoint Security Report and get advice and tips from experienced pros
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