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PeerSpot user
Security, Cloud & Project Manager at a tech services company with 201-500 employees
Real User
The devices are controlled from one place. This allows management of security for different device vendors with a unique interface.
Pros and Cons
  • "Their malware detection rate is excellent for all type of devices and the anti-theft products are good and easy to use."
  • "McAfee GW Security and McAfee Child Safety need some improvement as they are relatively new."

What is most valuable?

My experience with McAfee is very good. They give excellent support, they are proactive to solve issues, and willing to integrate their products. Their ability to execute is very high.

Their malware detection rate is excellent for all type of devices and the anti-theft products are good and easy to use.

All the devices are controlled from one place. This gives great, easy management of security for different device vendors with a unique interface and, best of all, with a unique method.

Valuable features for us include the quality of their anti-malware detection: one interface for all devices. McAfee GW Security is also good.

In general, all the branches were very happy with them for three reasons:

  • The product is good
  • The product is well known
  • Their marketing support is excellent

How has it helped my organization?

The product is evolving to give a global security solution, engaging all devices and products together under one interface. McAfee GW Security will be a game changer here.

What needs improvement?

McAfee GW Security and McAfee Child Safety need some improvement as they are relatively new.

For how long have I used the solution?

We have been using the solution for five years. I have broad experience with McAfee’s complete endpoint protection, McAfee Child Safety, and their new McAfee GW Security protection that incorporates protection directly in the Home/SOHO Internet GateWay.

I worked as the product manager with these products at my former company's Global Security Vertical, giving service to all of our company's branches around the world.

Buyer's Guide
Trellix Endpoint Security
March 2025
Learn what your peers think about Trellix Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.

What do I think about the stability of the solution?

We have experienced very high stability.

What do I think about the scalability of the solution?

We have not encountered any issues with scalability.

How are customer service and support?

The technical support is excellent.

Which solution did I use previously and why did I switch?

We previously used Norton, Kaspersky, and Panda. From my point of view, the basic functionality is similar, but McAfee has a more innovative roadmap.

How was the initial setup?

The initial setup was very easy.

What's my experience with pricing, setup cost, and licensing?

The initial price is very good as they give good initial discounts, but it seems a little expensive once you renew the license. The price isn't very different comparing it with other Anti virus providers but it's worth it. With respect to freemium solutions, premium gives support and I personally prefer to pay for a service as no one gives anything for free.

Which other solutions did I evaluate?

We evaluated Norton, Kaspersky, Panda, and many others.

What other advice do I have?

Even though it is a little expensive, the price is worth it. They come up with a complete home security eco-system that will unify the security under one easy interface.

Going to their new product, McAfee GW Security, security in the Internet GateWay, McAfee is clearly on the right track.

I was responsible for the introduction of this new type of products in my former company. I evaluated many brands (about ten), new startups, and traditional big security vendors. In my opinion, they have the clearest view of what has to be done now, (in the GW and in the Cloud), and what will be done in the future.

Some startups have good innovative products, but for sure lack the ability to execute that big vendors have. Big vendors have better malware detection rates, faster response to issues, etc.

Considering the exponential growth of Home IoT (most don’t have security), McAfee GW Security is, and will be, essential to stop hacking.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1387713 - PeerSpot reviewer
Relationship Manager at a financial services firm with 5,001-10,000 employees
Real User
Integrates well and is easy to use, but it needs to be more secure
Pros and Cons
  • "The performance is good."
  • "The security of this solution needs improvement."

What is our primary use case?

We are using  McAfee Endpoint Security to protect the business.

What is most valuable?

McAfee Endpoint Security is easy to use, and it integrates well.

The performance is good.

What needs improvement?

The security of this solution needs improvement.

For how long have I used the solution?

I have been using McAfee for a couple of years.

I believe that we are using the latest version.

What do I think about the stability of the solution?

McAfee Endpoint Security is a stable solution. We don't have any issues with the stability of this product.

What do I think about the scalability of the solution?

I don't have the exact count, but we have thousands of users in our organization who use  McAfee Endpoint Security.

How are customer service and technical support?

I have not contacted technical support.

How was the initial setup?

I was not involved in the installation of McAfee Endpoint Security.

What's my experience with pricing, setup cost, and licensing?

Licensing is paid yearly.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate McAfee Endpoint Security a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Trellix Endpoint Security
March 2025
Learn what your peers think about Trellix Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.
AndyChan3 - PeerSpot reviewer
General manager at a tech services company with 201-500 employees
Real User
Top 10
Easy to use, the dashboard is good, and it offers better coverage than similar products
Pros and Cons
  • "The most valuable feature is ease of use."
  • "I would like to see more integration with third-party products."

What is our primary use case?

We use this solution for endpoint protection, CASB, and it is integrated with Office 365.

What is most valuable?

The most valuable feature is ease of use.

The dashboard is quite good.

What needs improvement?

I would like to see more integration with third-party products.

Pricing is always something that can be improved.

In the future, this product should make use of artificial intelligence and machine learning technology.

For how long have I used the solution?

We have been using McAfee Endpoint Security for more than 10 years.

What do I think about the stability of the solution?

The stability is good and we haven't had any issues.

What do I think about the scalability of the solution?

Scalability-wise, McAfee is a good product.

How are customer service and technical support?

The technical support from McAfee is about average.

Which solution did I use previously and why did I switch?

We use Symantec as well as McAfee for endpoint protection.

We have found that McAfee has better coverage when compared to Symantec.

What's my experience with pricing, setup cost, and licensing?

The price of McAfee is pretty similar to Symantec, and there are no costs in addition to the standard licensing fees.

What other advice do I have?

In summary, this is a good product and they have most aspects covered. That said, it needs better integration with third-party products. Even the integration with other McAfee products can be improved further.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user881709 - PeerSpot reviewer
Systems Engineer at South Asian Technologies
Real User
All the features with an easy to learn interface that anyone can use
Pros and Cons
  • "Anyone can use it, the protection is good, and they have all of the features."
  • "Its pricing needs to be improved."

What is our primary use case?

Our primary use case is to provide our customers with an endpoint security solution.

What needs improvement?

Its pricing needs to be improved.

What do I think about the stability of the solution?

The stability of this solution is good.

They are releasing new versions every month.

What do I think about the scalability of the solution?

This solution is pretty scalable.

We have more than fifty users for this solution, and we plan to increase its usage.

How are customer service and technical support?

Our experience is from the technical support in India, and it is good.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

The initial setup for this solution is very easy. Anyone can learn the interface.

The deployment takes approximately half an hour, depending on the speed of the server, and depending on the nodes. I can manage one thousand nodes in one week.

The maintenance of this solution requires two or three people.

What about the implementation team?

We used a partner to assist us with the implementation. It was our reseller, and they are good.

What other advice do I have?

I think McAfee is the best solution. Anyone can use it, the protection is good, and they have all of the features. There is user protection at a nice speed.

There have been some improvements in the latest version. For example, when you log in to the older version it is very slow sometimes. With the newest version, it is like they removed some things.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
operador central de monitoreo at a financial services firm with 501-1,000 employees
Real User
We use it to attack malware but it is missing many key features
Pros and Cons
  • "The loss prevention feature would be the most valuable."
  • "We have a lot of problems with the user experience and it's difficult to implement. MacAfee's better than the ancient anti-virus solutions but it's a little slow to resolve. Many files with malware were destroyed through the network, and MacAfee doesn't detect anything."

What is our primary use case?

Our primary use case of this solution is for it to attack malware. 

What is most valuable?

The loss prevention feature would be the most valuable. This is a good feature but don't use it because of the complexity. 

What needs improvement?

We have a lot of problems with the user experience and it's difficult to implement. MacAfee's better than the ancient anti-virus solutions but it's a little slow to resolve. Many files with malware were destroyed through the network, and MacAfee doesn't detect anything.

They should improve the time of response, the time of the detection of malware, and the installation of the service.

The features we would want a good endpoint solution to contain are: 

  • Multi-operative system
  • Better performance
  • Integration with browsers
  • Firewall control 
  • Vulnerability detections
  • Threat protections
  • Malware detection
  • Detection of patterns of behavior
  • Process exception
  • Automatic authorizations
  • Control of application reliable
  • The quarantine of a compromised device

      For how long have I used the solution?

      One to three years.

      What do I think about the stability of the solution?

      Stability is good, but not the best. 

      Which solution did I use previously and why did I switch?

      The technical features and price are important for us when choosing a solution. 

      How was the initial setup?

      The initial setup was complex. 

      What other advice do I have?

      I would rate this solution a seven over ten. It's not a ten because of the time it takes to detect an issue, technical support and because I have no control with the partner. I know that the office that manages the contract has had some problems because of the reports.

      Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
      PeerSpot user
      PeerSpot user
      Communications and Networks Engineer at a transportation company with 1,001-5,000 employees
      Real User
      Reporting capabilities and visibility on our network are superb
      Pros and Cons
      • "The reporting capabilities are a valuable feature. In enables more visibility on our network."
      • "The DAC (Dynamic Application Containment) component of this product needs improvement."

      What is most valuable?

      The reporting capabilities are a valuable feature. This enables more visibility on our network.

      What needs improvement?

      The DAC (Dynamic Application Containment) component of this product needs improvement.

      For how long have I used the solution?

      More than five years.

      What do I think about the stability of the solution?

      It is a stable solution. 

      What do I think about the scalability of the solution?

      It is easy to manage, and there is an awareness of being able to scale out. 

      How is customer service and technical support?

      I have not used tech support for this solution. 

      How was the initial setup?

      The initial setup was very straightforward. 

      What's my experience with pricing, setup cost, and licensing?

      This product is costly.

      What other advice do I have?

      For me, the most important criteria in choosing a solution is the performance. I must seriously consider whether the solution is able to adapt to the environment. 

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      it_user951735 - PeerSpot reviewer
      VP Tecnología at a tech services company with 10,001+ employees
      Real User
      It has the ability to custom define user-defined fields. There are many ways to customize this solution.
      Pros and Cons
      • "This is a good solution for antivirus and malware protection."
      • "One of the drawbacks is that it is not 100% secure."

      What is our primary use case?

      We primarily use this solution for antivirus and malware protection. 

      What is most valuable?

      You can integrate this endpoint protection with a specific business process that you may want to link to the process of the antivirus. It has the capability to custom define user-defined fields. 

      What needs improvement?

      One of the drawbacks to the solution is that it is not 100% secure. Sometimes it fails. Another thing we have noticed is that it is not easy to get all of the navigation information from a user. There is definitely room for improvement.

      For how long have I used the solution?

      More than five years.

      What do I think about the stability of the solution?

      The stability is 80-90%. It is fine.

      What do I think about the scalability of the solution?

      It has all of the architecture of the solution, for distribution points that will allow you to manage the network traffic. It allows you to find different routes based on actual distributed servers or endpoints. 

      How is customer service and technical support?

      We have a very skilled tech support technologist who helps us with our inquiries.

      How was the initial setup?

      It was not really complex, but, there are many ways to customize this solution. This customization takes some time. 

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      PeerSpot user
      IT Consultant at a tech consulting company with 1,001-5,000 employees
      MSP
      One valuable feature is Threat Prevention with the on-demand scan.
      Pros and Cons
      • "One valuable feature is Threat Prevention with the on-demand scan."
      • "I think it would be nice if Dynamic Application Control would come together with McAfee Endpoint Security."

      What is most valuable?

      One valuable feature is Threat Prevention with the on-demand scan. After the policy configuration is made, all our end users were happy that the computer didn’t feel slow when scanning files as the scanner just runs when the users are idle.

      How has it helped my organization?

      McAfee Endpoint Security 10.5 has improved our security and made our customers more effective. As it uses less CPU, no one needs to wait for their computer to finish any scans.

      What needs improvement?

      I think it would be nice if Dynamic Application Control would come together with McAfee Endpoint Security. The Dynamic Application Control works well against ransomware as well as other viruses.

      For how long have I used the solution?

      We have been using the solution for about one year.

      What do I think about the stability of the solution?

      We had no issues with our customers. The 10.5 version was nice, with no stability issues or any other critical issues noticed.

      What do I think about the scalability of the solution?

      We have not encountered any scalability issues.

      How are customer service and technical support?

      The level of technical support at McAfee is 10/10. The support is just great. Often they solve all the problems or give you advice on how you can improve the policy to work even better.

      I don’t think I’ve ever spoken to any support which makes a customer happier than McAfee support. It just feels like they care about the customer.

      Which solution did I use previously and why did I switch?

      We used VirusScan Enterprise (McAfee). It worked fine, but in the end, the CPU usage was too high when doing On-Demand scans.

      How was the initial setup?

      I would not say that it was complex, but of course you should do some testing with the policies to reach the best performance and the best protection for your client. We used an ePO server to manage the policy, as well as the deployment, without any problems.

      What's my experience with pricing, setup cost, and licensing?

      I would advise them to speak to our resellers at Advania, as I’m a technical consultant and not a reseller.

      Which other solutions did I evaluate?

      We did not evaluate other options. McAfee is a clear choice to make, when running an ePO server as well as other endpoint products from McAfee. They really integrate well with each other and that is a strong force within the fight against malware and ransomware attacks.

      What other advice do I have?

      Test the product well and make your own policy changes to improve the product even more. Often McAfee can get you some test periods to try the product. Also, have a look at the Dynamic Application Control. It’s worth the value in the end.

      Disclosure: My company has a business relationship with this vendor other than being a customer: We are resellers and partners for McAfee products, working tightly with them.
      PeerSpot user
      Buyer's Guide
      Download our free Trellix Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
      Updated: March 2025
      Buyer's Guide
      Download our free Trellix Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.