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reviewer1387713 - PeerSpot reviewer
Relationship Manager at a financial services firm with 5,001-10,000 employees
Real User
Integrates well and is easy to use, but it needs to be more secure
Pros and Cons
  • "The performance is good."
  • "The security of this solution needs improvement."

What is our primary use case?

We are using  McAfee Endpoint Security to protect the business.

What is most valuable?

McAfee Endpoint Security is easy to use, and it integrates well.

The performance is good.

What needs improvement?

The security of this solution needs improvement.

For how long have I used the solution?

I have been using McAfee for a couple of years.

I believe that we are using the latest version.

Buyer's Guide
Trellix Endpoint Security
February 2025
Learn what your peers think about Trellix Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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What do I think about the stability of the solution?

McAfee Endpoint Security is a stable solution. We don't have any issues with the stability of this product.

What do I think about the scalability of the solution?

I don't have the exact count, but we have thousands of users in our organization who use  McAfee Endpoint Security.

How are customer service and support?

I have not contacted technical support.

How was the initial setup?

I was not involved in the installation of McAfee Endpoint Security.

What's my experience with pricing, setup cost, and licensing?

Licensing is paid yearly.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate McAfee Endpoint Security a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AndyChan3 - PeerSpot reviewer
General manager at a tech services company with 201-500 employees
Real User
Easy to use, the dashboard is good, and it offers better coverage than similar products
Pros and Cons
  • "The most valuable feature is ease of use."
  • "I would like to see more integration with third-party products."

What is our primary use case?

We use this solution for endpoint protection, CASB, and it is integrated with Office 365.

What is most valuable?

The most valuable feature is ease of use.

The dashboard is quite good.

What needs improvement?

I would like to see more integration with third-party products.

Pricing is always something that can be improved.

In the future, this product should make use of artificial intelligence and machine learning technology.

For how long have I used the solution?

We have been using McAfee Endpoint Security for more than 10 years.

What do I think about the stability of the solution?

The stability is good and we haven't had any issues.

What do I think about the scalability of the solution?

Scalability-wise, McAfee is a good product.

How are customer service and technical support?

The technical support from McAfee is about average.

Which solution did I use previously and why did I switch?

We use Symantec as well as McAfee for endpoint protection.

We have found that McAfee has better coverage when compared to Symantec.

What's my experience with pricing, setup cost, and licensing?

The price of McAfee is pretty similar to Symantec, and there are no costs in addition to the standard licensing fees.

What other advice do I have?

In summary, this is a good product and they have most aspects covered. That said, it needs better integration with third-party products. Even the integration with other McAfee products can be improved further.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Trellix Endpoint Security
February 2025
Learn what your peers think about Trellix Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Systems Engineer at South Asian Technologies
Real User
All the features with an easy to learn interface that anyone can use
Pros and Cons
  • "Anyone can use it, the protection is good, and they have all of the features."
  • "Its pricing needs to be improved."

What is our primary use case?

Our primary use case is to provide our customers with an endpoint security solution.

What needs improvement?

Its pricing needs to be improved.

What do I think about the stability of the solution?

The stability of this solution is good.

They are releasing new versions every month.

What do I think about the scalability of the solution?

This solution is pretty scalable.

We have more than fifty users for this solution, and we plan to increase its usage.

How are customer service and technical support?

Our experience is from the technical support in India, and it is good.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

The initial setup for this solution is very easy. Anyone can learn the interface.

The deployment takes approximately half an hour, depending on the speed of the server, and depending on the nodes. I can manage one thousand nodes in one week.

The maintenance of this solution requires two or three people.

What about the implementation team?

We used a partner to assist us with the implementation. It was our reseller, and they are good.

What other advice do I have?

I think McAfee is the best solution. Anyone can use it, the protection is good, and they have all of the features. There is user protection at a nice speed.

There have been some improvements in the latest version. For example, when you log in to the older version it is very slow sometimes. With the newest version, it is like they removed some things.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
operador central de monitoreo at a financial services firm with 501-1,000 employees
Real User
We use it to attack malware but it is missing many key features
Pros and Cons
  • "The loss prevention feature would be the most valuable."
  • "We have a lot of problems with the user experience and it's difficult to implement. MacAfee's better than the ancient anti-virus solutions but it's a little slow to resolve. Many files with malware were destroyed through the network, and MacAfee doesn't detect anything."

What is our primary use case?

Our primary use case of this solution is for it to attack malware. 

What is most valuable?

The loss prevention feature would be the most valuable. This is a good feature but don't use it because of the complexity. 

What needs improvement?

We have a lot of problems with the user experience and it's difficult to implement. MacAfee's better than the ancient anti-virus solutions but it's a little slow to resolve. Many files with malware were destroyed through the network, and MacAfee doesn't detect anything.

They should improve the time of response, the time of the detection of malware, and the installation of the service.

The features we would want a good endpoint solution to contain are: 

  • Multi-operative system
  • Better performance
  • Integration with browsers
  • Firewall control 
  • Vulnerability detections
  • Threat protections
  • Malware detection
  • Detection of patterns of behavior
  • Process exception
  • Automatic authorizations
  • Control of application reliable
  • The quarantine of a compromised device

      For how long have I used the solution?

      One to three years.

      What do I think about the stability of the solution?

      Stability is good, but not the best. 

      Which solution did I use previously and why did I switch?

      The technical features and price are important for us when choosing a solution. 

      How was the initial setup?

      The initial setup was complex. 

      What other advice do I have?

      I would rate this solution a seven over ten. It's not a ten because of the time it takes to detect an issue, technical support and because I have no control with the partner. I know that the office that manages the contract has had some problems because of the reports.

      Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
      PeerSpot user
      PeerSpot user
      Communications and Networks Engineer at a transportation company with 1,001-5,000 employees
      Real User
      Reporting capabilities and visibility on our network are superb
      Pros and Cons
      • "The reporting capabilities are a valuable feature. In enables more visibility on our network."
      • "The DAC (Dynamic Application Containment) component of this product needs improvement."

      What is most valuable?

      The reporting capabilities are a valuable feature. This enables more visibility on our network.

      What needs improvement?

      The DAC (Dynamic Application Containment) component of this product needs improvement.

      For how long have I used the solution?

      More than five years.

      What do I think about the stability of the solution?

      It is a stable solution. 

      What do I think about the scalability of the solution?

      It is easy to manage, and there is an awareness of being able to scale out. 

      How is customer service and technical support?

      I have not used tech support for this solution. 

      How was the initial setup?

      The initial setup was very straightforward. 

      What's my experience with pricing, setup cost, and licensing?

      This product is costly.

      What other advice do I have?

      For me, the most important criteria in choosing a solution is the performance. I must seriously consider whether the solution is able to adapt to the environment. 

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      it_user951735 - PeerSpot reviewer
      VP Tecnología at a tech services company with 10,001+ employees
      Real User
      It has the ability to custom define user-defined fields. There are many ways to customize this solution.
      Pros and Cons
      • "This is a good solution for antivirus and malware protection."
      • "One of the drawbacks is that it is not 100% secure."

      What is our primary use case?

      We primarily use this solution for antivirus and malware protection. 

      What is most valuable?

      You can integrate this endpoint protection with a specific business process that you may want to link to the process of the antivirus. It has the capability to custom define user-defined fields. 

      What needs improvement?

      One of the drawbacks to the solution is that it is not 100% secure. Sometimes it fails. Another thing we have noticed is that it is not easy to get all of the navigation information from a user. There is definitely room for improvement.

      For how long have I used the solution?

      More than five years.

      What do I think about the stability of the solution?

      The stability is 80-90%. It is fine.

      What do I think about the scalability of the solution?

      It has all of the architecture of the solution, for distribution points that will allow you to manage the network traffic. It allows you to find different routes based on actual distributed servers or endpoints. 

      How is customer service and technical support?

      We have a very skilled tech support technologist who helps us with our inquiries.

      How was the initial setup?

      It was not really complex, but, there are many ways to customize this solution. This customization takes some time. 

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      PeerSpot user
      IT Consultant at a tech consulting company with 1,001-5,000 employees
      MSP
      One valuable feature is Threat Prevention with the on-demand scan.
      Pros and Cons
      • "One valuable feature is Threat Prevention with the on-demand scan."
      • "I think it would be nice if Dynamic Application Control would come together with McAfee Endpoint Security."

      What is most valuable?

      One valuable feature is Threat Prevention with the on-demand scan. After the policy configuration is made, all our end users were happy that the computer didn’t feel slow when scanning files as the scanner just runs when the users are idle.

      How has it helped my organization?

      McAfee Endpoint Security 10.5 has improved our security and made our customers more effective. As it uses less CPU, no one needs to wait for their computer to finish any scans.

      What needs improvement?

      I think it would be nice if Dynamic Application Control would come together with McAfee Endpoint Security. The Dynamic Application Control works well against ransomware as well as other viruses.

      For how long have I used the solution?

      We have been using the solution for about one year.

      What do I think about the stability of the solution?

      We had no issues with our customers. The 10.5 version was nice, with no stability issues or any other critical issues noticed.

      What do I think about the scalability of the solution?

      We have not encountered any scalability issues.

      How are customer service and technical support?

      The level of technical support at McAfee is 10/10. The support is just great. Often they solve all the problems or give you advice on how you can improve the policy to work even better.

      I don’t think I’ve ever spoken to any support which makes a customer happier than McAfee support. It just feels like they care about the customer.

      Which solution did I use previously and why did I switch?

      We used VirusScan Enterprise (McAfee). It worked fine, but in the end, the CPU usage was too high when doing On-Demand scans.

      How was the initial setup?

      I would not say that it was complex, but of course you should do some testing with the policies to reach the best performance and the best protection for your client. We used an ePO server to manage the policy, as well as the deployment, without any problems.

      What's my experience with pricing, setup cost, and licensing?

      I would advise them to speak to our resellers at Advania, as I’m a technical consultant and not a reseller.

      Which other solutions did I evaluate?

      We did not evaluate other options. McAfee is a clear choice to make, when running an ePO server as well as other endpoint products from McAfee. They really integrate well with each other and that is a strong force within the fight against malware and ransomware attacks.

      What other advice do I have?

      Test the product well and make your own policy changes to improve the product even more. Often McAfee can get you some test periods to try the product. Also, have a look at the Dynamic Application Control. It’s worth the value in the end.

      Disclosure: My company has a business relationship with this vendor other than being a customer: We are resellers and partners for McAfee products, working tightly with them.
      PeerSpot user
      PeerSpot user
      IT Administrator at a construction company with 1,001-5,000 employees
      Vendor
      When we update it, it automatically removes viruses from most of the infected systems. ​

      What is most valuable?

      There is not one feature in particular that is more valuable than another for us. It is generally a valuable tool that helps us with our security.

      How has it helped my organization?

      We can easily renew our subscription and update the product. When we update it, it automatically removes viruses from most of the infected systems.

      What needs improvement?

      They could improve it by providing better manageability for administrators. I need to spend too much time on this right now.

      For how long have I used the solution?

      We've been using it for three years.

      What was my experience with deployment of the solution?

      We have had an issue updating it. I have applied update ePO 5.3.1, but it shows the update version is ePO 5.3.0.

      What do I think about the stability of the solution?

      There have been no stability issues.

      What do I think about the scalability of the solution?

      We have had no issues scaling it.

      How are customer service and technical support?

      Customer Service:

      Customer service responds well.

      Technical Support:

      Technical service is also responsive.

      Which solution did I use previously and why did I switch?

      I used a different product in a previous position.

      How was the initial setup?

      The initial setup was straightforward.

      What about the implementation team?

      We implemented it via a vendor team.

      What's my experience with pricing, setup cost, and licensing?

      The pricing needs to be lowered as we find it to be high. We're just a small-to-medium sized company.

      What other advice do I have?

      You should use a licensed version of an anti-virus, preferably McAfee.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Buyer's Guide
      Download our free Trellix Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
      Updated: February 2025
      Buyer's Guide
      Download our free Trellix Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.