We use the solution as a server and workstation.
IT Lead Engineer, Information Technology at Banglalink
Provides good dashboard control, so we can centrally monitor the entire status of our organization
Pros and Cons
- "The solution provides dashboard control, so we can centrally monitor the entire status of our organization."
- "While we are pleased with the endpoint solution, there should also be a separate one for the firewall."
What is our primary use case?
What is most valuable?
The solution provides dashboard control, so we can centrally monitor the entire status of our organization. This is very good.
What needs improvement?
While we are pleased with the endpoint solution, there should also be a separate one for the firewall.
For how long have I used the solution?
We have been using McAfee Endpoint Security for at least five years.
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What do I think about the stability of the solution?
The solution is stable. As evidence, we have been using it for upwards of five years.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and support?
We receive local technical support and this is networked, which allows them to to open a ticket for us.
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
I cannot comment on the price, since we have a separate team that handles this issue.
What other advice do I have?
There are 2500 users in our organization who utilize the solution.
I would recommend the solution to others.
I rate McAfee Endpoint Security as an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Associate at a tech services company with 11-50 employees
A comprehensive solution that comes with a lot of protection features and does its job
Pros and Cons
- "The package of protection that it provides is useful. It has antivirus, malware protection, VPN, and a whole bunch of other features."
- "They can make it free, but that's not going to happen."
What is most valuable?
The package of protection that it provides is useful. It has antivirus, malware protection, VPN, and a whole bunch of other features.
It is just there in the background and does its job. Every once in a while, it reminds me that it is doing its job.
What needs improvement?
They can make it free, but that's not going to happen.
For how long have I used the solution?
I have been using this solution for about a year. It seems to be the current version.
What do I think about the stability of the solution?
So far I have no issues. It is very stable, and does not tale a lot of CPU or memory resources, which was a problem in older products.
What do I think about the scalability of the solution?
I am using it on a personal computer, so scalability is not an issue.
How are customer service and technical support?
I have not used their support.
How was the initial setup?
Its setup is very easy and straightforward.
What's my experience with pricing, setup cost, and licensing?
Its price is reasonable. Setup was easy.
What other advice do I have?
I would advise others to get the most comprehensive protection that they can. For me, it meant McAfee, but there are other good solutions around.
I would rate McAfee Endpoint Security an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Trellix Endpoint Security
December 2024
Learn what your peers think about Trellix Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
Manager - Computing at a tech services company with 10,001+ employees
A scalable solution for endpoint protection and disk encryption, but didn't work well for some of the use cases
Pros and Cons
- "The endpoint protection and disk encryption features are the most valuable."
- "It didn't work well for some of the use cases. We have different use cases for each entity. Their support is also not good and needs improvement."
What is our primary use case?
We use it for all Windows and MAC clients. We use it for endpoint protection, DLP, and disk encryption. We are using the latest version.
What is most valuable?
The endpoint protection and disk encryption features are the most valuable.
What needs improvement?
It didn't work well for some of the use cases. We have different use cases for each entity.
Their support is also not good and needs improvement.
For how long have I used the solution?
I have been using McAfee Endpoint Security for almost three years.
What do I think about the stability of the solution?
Only the endpoint is stable. There are still a few things that need to be done in DLP.
What do I think about the scalability of the solution?
It can scale. We have around 10K users who use it on a daily basis.
How are customer service and technical support?
Their support is not good. It needs to be improved.
Which solution did I use previously and why did I switch?
We used Symantec previously. They didn't have a suite, and I wanted a suite that can give me a single control panel to manage my endpoint protection, DLP, and disk encryption. I wanted to use only a single agent with different modules so that I don't have to worry about multiple things.
How was the initial setup?
It was not that simple. I would say it was moderate. It took more than three months to stabilize.
What about the implementation team?
We used a partner integrator. We maintain it on our own.
What's my experience with pricing, setup cost, and licensing?
It is not that expensive. There is no additional cost. We got the entire bundle together.
What other advice do I have?
I would not recommend this solution because a lot of new-age solutions are available in the market. These solutions are better than McAfee Endpoint Security and can do a better job.
I would rate McAfee Endpoint Security a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Delivery Manager at Jlogic Innovations
The product helps us by contacting us if there are any virus attacks on our system. Tech support is not as helpful as they were in the past.
Pros and Cons
- "The product helps us by contacting us if there are any virus attacks on our system."
- "We receive good protection with this solution."
- "Tech support is not as helpful as they were in the past."
- "Tech support is not as helpful as they were in the past."
What is our primary use case?
We receive good protection with this solution. We use this for internet protection on the end-point.
How has it helped my organization?
The product helps us by contacting us if there are any virus attacks on our system.
What is most valuable?
I think the prime feature is the protection from malware.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
It is a very stable solution.
What do I think about the scalability of the solution?
The scalability of this product is very good.
How is customer service and technical support?
Tech support is not as helpful as they were in the past.
How was the initial setup?
The setup was straightforward, and not complex.
What about the implementation team?
When selecting a vendor, we want to make sure there is a good presence in our region, and competent partners that can give support of the solution.
What's my experience with pricing, setup cost, and licensing?
The pricing is comparable to other solutions. We have no issues with the pricing of this solution.
What other advice do I have?
It is all about the technical experience. Since we use this in our environment, we advise people to use this product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems specialist at a tech services company with 5,001-10,000 employees
We can easily implement encryption for all our users in the company. A single sign-on functionality would be good to have in the future.
Valuable Features
The easy accessibility of managing all the agents through a central server and the customizability of the management interface are the most valuable features for us from our experience with it so far.
Improvements to My Organization
With this product, we can easily implement encryption for all our users in the company and deploy modules as and when needed through a central interface. This has made our job much easier.
Room for Improvement
We’ve had issues when upgrading to updated versions of the product two times already. A single sign-on functionality would be good to have in the future.
Use of Solution
We’ve been using this for about three years now.
Deployment Issues
When we upgraded the agent deployed on our users' computers, it locked out the people who were still on the old agent, which was not supposed to happen.
We’ve also had an issue previously with one of the modules of Mcafee Endpoint encryption, DLP. This particular module, when we upgraded to the latest version ,took up all the resources on the computer, making it unusable. We had to remove this module from all the affected computers.
Stability Issues
We have had no issues with the stability.
Scalability Issues
We have had no issues scaling it.
Customer Service and Technical Support
They didn't know why the upgrade issue was happening.
Initial Setup
The setup is easy and straightforward. Install the agent, put the computer in the correct deployment group, and that's it.
Implementation Team
We implemented this through our in-house team and used the vendor for support in any technical issues we might encounter.
Other Advice
Pilot testing is a must when upgrading any of the new modules or the McAfee agent.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Intel Security Systems Engineer at a tech services company with 501-1,000 employees
The threat prevention feature is the most valuable because it provides protection against malware
How has it helped my organization?
The fact that the three components have been provided under one platform helps to simply perform product management.
Also, the virus definition file size is 40% smaller, which reduces the amount of bandwidth required to update all the endpoints.
What is most valuable?
There are three valuable components to Endpoint Security 10.1: First, there's threat prevention, which is for anti-virus and anti-malware detection. Second, there's firewall, which replaces the Windows firewall when activated. Third, there's web control which is used for endpoint web filtering.
The threat prevention feature is the most valuable because it provides protection against malware.
What needs improvement?
I would like the product deployment to be made simpler. The current deployment requires creating tasks to install each component.
What do I think about the stability of the solution?
The product is quite stable. We haven't had any issues with instability.
What do I think about the scalability of the solution?
The scalability is great. We've been able to scale it for our needs.
How are customer service and technical support?
Intel Security technical support is very efficient, although the wait times on the customer support line can be quite long.
Which solution did I use previously and why did I switch?
I previously used Kaspersky. However, the management console does not match up to the functionality of the ePolicy orchestrator management console provided by Intel Security.
How was the initial setup?
The setup was very straightforward. The EPO server deployed the McAfee agent and then we were able to deploy Endpoint Security.
What about the implementation team?
Implementation was done through the vendor. My advice is to ensure all the requirements that are provided prior to implementation to avoid any delays.
What was our ROI?
The return on investment has been very encouraging. Ask the vendor to give you as much information as possible on all the suites so you can get a package that suites your environment.
What other advice do I have?
Endpoint Protection 10.1 is a very complete endpoint protection solution that gives complete protection for endpoints. It is easy to deploy and can be a very useful endpoint protection suite for small, medium, and large-scale environments.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director Of Information Technology at a financial services firm with 1,001-5,000 employees
Stable, with good endpoint security but needs to offer local support
Pros and Cons
- "The solution offers very good endpoint security."
- "The solution needs to offer better local technical support."
What is our primary use case?
We primarily use the solution for endpoint security.
What is most valuable?
The solution offers very good endpoint security.
The solution is quite stable.
We've found the pricing to be pretty good. It's not too expensive.
What needs improvement?
The solution needs to offer better local technical support.
I would like to see Endpoint Vulnerability Assessment included in the solution in the future.
For how long have I used the solution?
We've been using the solution for about ten or so years now. It's been a while. It's likely been around a decade.
What do I think about the stability of the solution?
The stability of the solution is very reliable. There are no bugs or glitches. It doesn't crash or freeze. The performance is great.
How are customer service and technical support?
We don't have very good local technical support. The company really needs to build out its ability to support clients at a local level. We're not overly satisfied with the level of help we receive due t the lack of local support.
How was the initial setup?
I wasn't responsible for the initial setup. I can't really speak to how easy or difficult the solution is to set up or how long the deployment takes.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty reasonable. It's not too expensive.
What other advice do I have?
We're just a customer and end-user. We aren't affiliated with McAfee and do not have a business relationship with them.
I wouldn't recommend this solution to other companies, at least not in Indonesia. There's no local support of the product here and it affects our ability to leverage it properly.
I'd rate the solution at a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure Specialist at a healthcare company with 1,001-5,000 employees
From an IT management point-of-view, the most valuable features are the force of the ePO console and its simplicity. For security, the most valuable feature are the clear security dashboards.
What is most valuable?
From an IT management point-of-view, the most valuable features are the force of the ePO console and its simplicity. For security, the most valuable feature is that it offers clear security dashboards and reporting.
How has it helped my organization?
Our endpoints are secure and updated daily. Viruses and malware are detected and quarantined automatically. Users are informed when a detection has been made with alerts. We have confidence in the product to keep our business users secure.
We are functioning in a delegated organizational structure with 20 sites. Every site has been delegated certain security rights to manage their local clients. ePO supports delegation of administration.
What needs improvement?
The client-side interface is out of date, and has not been updated over the last few years. Additionally, the interfaces of different modules do not integrate common settings. This should be reworked in the next-gen version of the product (EndPoint Security 10.)
Larger updates like service packs are sent to all clients at once and can potentially cause network saturation. The product does not have built-in bandwidth control for avoiding this.
For how long have I used the solution?
We've been using it for 10 years, and it includes several modules for endpoint security. All modules are managed by a central server called ePolicy Orchestrator (ePO), which gives complete control over policies, tasks, events etc. The mainstream product for virus scanning is McAfee VirusScan Enterprise. Other modules are Host Intrusion Prevention (firewall) and Advanced Threat Protection (rootkits, advanced malware protection etc.).
What was my experience with deployment of the solution?
We've had no deployment issues.
What do I think about the stability of the solution?
The product is very stable. One ePO Server can manage thousands of clients. Most updates and Service Packs are tested thoroughly before RTW. Hotfixes for known issues are posted regularly. There is also a notification service that keeps you updated with news about the product(s) you manage. This enables you to immediately react if needed.
What do I think about the scalability of the solution?
We have been able to scale it for our needs.
How are customer service and technical support?
Customer Service:
8/10
Technical Support:8/10
Which solution did I use previously and why did I switch?
I have not used anything previously.
How was the initial setup?
You install the ePO Server, link to AD, and deploy the agent. Then all you need to do is to configure the policies and deploy module, then it's ready. There is, however, a learning curve to properly configure policies and client tasks in the most efficient way.
What about the implementation team?
We are using local distribution channels of Intel Security.
What was our ROI?
When you have a small security team, a solid security product that is easily manageable will automatically return its investment. EndPoint Protection does the work for us.
What's my experience with pricing, setup cost, and licensing?
When it concerns security, no compromise should be made on product quality. Quality may have its price and is always negotiable.
Which other solutions did I evaluate?
There were no other issues evaluated.
What other advice do I have?
Deploy the product with a phased and progressive strategy and optimize it during deployment. Often policies need to be adapted in order to lower impact on performance for some applications.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: December 2024
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