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PeerSpot user
Security Professional with 501-1,000 employees
Consultant
Top 20
My customers are always impressed by its central management, reporting, and options to do more. But, the policies and rules at deployment take time if you don't know the product.

What is most valuable?

The central management solution by far.

There can be like a religious war between the large antivirus systems, but I do think that all of the larger competitors deliver good antivirus solutions.

The thing that separates them is:
- The way they are managed.
- The way they adapt to new threats.
- The products around the product that give you a higher value.

How has it helped my organization?

Every time I have installed this at a customer site they are most impressed by the central management, reporting, and options to do more.

What needs improvement?

Improvements are made all the time as the threats change.
I think the improvements on speed are the most important after actually finding the threats.

For how long have I used the solution?

I have used this or the predecessor to this since 2002.

Buyer's Guide
Trellix Endpoint Security
March 2025
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What was my experience with deployment of the solution?

The polices and rules take time if you don’t know the product.
This is not unique to McAfee and it's not really an issue.

What do I think about the stability of the solution?

Not really with the antivirus part, but the application firewall and encryption can make functions stop working if not tested vastly before deployment.

What do I think about the scalability of the solution?

No

How are customer service and support?

Customer Service:

10/10

Technical Support:

10/10 (maybe not tier 1 but every one after)

Which solution did I use previously and why did I switch?

I have used F-Secure, Symantec, Kaspersky Lab and Trend Micro.

How was the initial setup?

It's all about planning and testing.
ePO can be complex but the antivirus is not that complex.

What about the implementation team?

I am a consultant.

Which other solutions did I evaluate?

I have used F-Secure, Symantec, Kaspersky Lab and Trend Micro.

What other advice do I have?

I think that in the enterprise space, this is by far the best solution and not because the actual antivirus. It's because of ePO.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're a partner.
PeerSpot user
PeerSpot user
Senior Security Consultant at a integrator with 501-1,000 employees
Consultant
Good reporting and compliance. Easy to administer.

What is most valuable?

McAfee Endpoint Protection is a a good product that's easy to administer. It provides endpoint protection for desktops, laptops, and servers, and the protection includes anti-virus, anti-malware, anti-spam, DLP, and encryption.

How has it helped my organization?

We're less affected by viruses and threats on end-user device, able to manage all endpoints from a centralized server across locations. We're also able to encrypt sensitive laptops with ease. Very good reporting and compliance to endpoints.

What needs improvement?

It needs much better control on zero-day viruses and easier submission of threats to McAfee. They also need to improve the DLP rules since loads of false positives and patch releases are not quick enough when a new OS hits the market. Because of this, there are incompatibility issues which cause slowness on end-user devices.

For how long have I used the solution?

I've used it for five years.

What was my experience with deployment of the solution?

Deployment of agents and products to end-user machines is straightforward and easy. The basic McAfee ePO deployment is not easy and you need good knowledge in SQL and servers.

Patch release is not fast when there is a new OS on the market, so compatibility issues will come and can cause slowness on end-user devices. For example, I had a tough time when Windows 10 was released and the devices were not protected for a month, which is not advisable.

The upgrade of the new ePO from older versions always have issues and need support from McAfee engineers all the time. In a span of three years, we had upgraded three times and all three times were difficult. But the engineers were good enough and at the end of the day, they fixed it.

What do I think about the stability of the solution?

We had no issues with the stability.

What do I think about the scalability of the solution?

We had no issues with the scalability.

How are customer service and technical support?

Customer Service:

Excellent 8.5/10

Technical Support:

9/10 - Very fast support and engineers have good knowledge of the products. They show patience in understanding the issues before taking any action/recommendations, which I personally appreciate. They also have an escalation matrix that provides for faster response time depending on issue severity.

Which solution did I use previously and why did I switch?

I have used Symantec, not happy with their support and was facing lots of performance issues.

How was the initial setup?

The initial setup is complex as loads of communication (ports between server, clients and locations) has to be done, making setup difficult. You need a good engineer who has knowledge of SQL, database, servers, and firewalls.

What about the implementation team?

Our environment was a mix. I prefer to do it with a vendor and Intel Support.

What's my experience with pricing, setup cost, and licensing?

The pricing was good and licensing is on a per-user basis, so it's flexible. All the products will work, but only AV signatures will stop downloading.

Which other solutions did I evaluate?

We evaluated Kaspersky and Trend Micro.

What other advice do I have?

Always test on all environments and different OS's before deploying into production, especially VSE, DLP, and encryption.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Trellix Endpoint Security
March 2025
Learn what your peers think about Trellix Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
848,716 professionals have used our research since 2012.
S M Fazlul Haque - PeerSpot reviewer
IT Lead Engineer, Information Technology at Banglalink
Real User
Provides good dashboard control, so we can centrally monitor the entire status of our organization
Pros and Cons
  • "The solution provides dashboard control, so we can centrally monitor the entire status of our organization."
  • "While we are pleased with the endpoint solution, there should also be a separate one for the firewall."

What is our primary use case?

We use the solution as a server and workstation.

What is most valuable?

The solution provides dashboard control, so we can centrally monitor the entire status of our organization. This is very good.

What needs improvement?

While we are pleased with the endpoint solution, there should also be a separate one for the firewall. 

For how long have I used the solution?

We have been using McAfee Endpoint Security for at least five years. 

What do I think about the stability of the solution?

The solution is stable. As evidence, we have been using it for upwards of five years. 

What do I think about the scalability of the solution?

The scalability is good. 

How are customer service and technical support?

We receive local technical support and this is networked, which allows them to to open a ticket for us. 

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

I cannot comment on the price, since we have a separate team that handles this issue. 

What other advice do I have?

There are 2500 users in our organization who utilize the solution. 

I would recommend the solution to others.

I rate McAfee Endpoint Security as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Associate at a tech services company with 11-50 employees
Consultant
A comprehensive solution that comes with a lot of protection features and does its job
Pros and Cons
  • "The package of protection that it provides is useful. It has antivirus, malware protection, VPN, and a whole bunch of other features."
  • "They can make it free, but that's not going to happen."

What is most valuable?

The package of protection that it provides is useful. It has antivirus, malware protection, VPN, and a whole bunch of other features.

It is just there in the background and does its job. Every once in a while, it reminds me that it is doing its job.

What needs improvement?

They can make it free, but that's not going to happen.

For how long have I used the solution?

I have been using this solution for about a year. It seems to be the current version.

What do I think about the stability of the solution?

So far I have no issues. It is very stable, and does not tale a lot of CPU or memory resources, which was a problem in older products.

What do I think about the scalability of the solution?

I am using it on a personal computer, so scalability is not an issue.

How are customer service and technical support?

I have not used their support.

How was the initial setup?

Its setup is very easy and straightforward.

What's my experience with pricing, setup cost, and licensing?

Its price is reasonable. Setup was easy.

What other advice do I have?

I would advise others to get the most comprehensive protection that they can. For me, it meant McAfee, but there are other good solutions around.

I would rate McAfee Endpoint Security an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1442568 - PeerSpot reviewer
Manager - Computing at a tech services company with 10,001+ employees
Real User
A scalable solution for endpoint protection and disk encryption, but didn't work well for some of the use cases
Pros and Cons
  • "The endpoint protection and disk encryption features are the most valuable."
  • "It didn't work well for some of the use cases. We have different use cases for each entity. Their support is also not good and needs improvement."

What is our primary use case?

We use it for all Windows and MAC clients. We use it for endpoint protection, DLP, and disk encryption. We are using the latest version.

What is most valuable?

The endpoint protection and disk encryption features are the most valuable.

What needs improvement?

It didn't work well for some of the use cases. We have different use cases for each entity. 

Their support is also not good and needs improvement.

For how long have I used the solution?

I have been using McAfee Endpoint Security for almost three years.

What do I think about the stability of the solution?

Only the endpoint is stable. There are still a few things that need to be done in DLP.

What do I think about the scalability of the solution?

It can scale. We have around 10K users who use it on a daily basis. 

How are customer service and technical support?

Their support is not good. It needs to be improved.

Which solution did I use previously and why did I switch?

We used Symantec previously. They didn't have a suite, and I wanted a suite that can give me a single control panel to manage my endpoint protection, DLP, and disk encryption. I wanted to use only a single agent with different modules so that I don't have to worry about multiple things.

How was the initial setup?

It was not that simple. I would say it was moderate. It took more than three months to stabilize.

What about the implementation team?

We used a partner integrator. We maintain it on our own. 

What's my experience with pricing, setup cost, and licensing?

It is not that expensive. There is no additional cost. We got the entire bundle together.

What other advice do I have?

I would not recommend this solution because a lot of new-age solutions are available in the market. These solutions are better than McAfee Endpoint Security and can do a better job.

I would rate McAfee Endpoint Security a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Delivery Manager at Jlogic Innovations
Real User
The product helps us by contacting us if there are any virus attacks on our system. Tech support is not as helpful as they were in the past.
Pros and Cons
  • "The product helps us by contacting us if there are any virus attacks on our system."
  • "We receive good protection with this solution."
  • "Tech support is not as helpful as they were in the past."
  • "Tech support is not as helpful as they were in the past."

What is our primary use case?

We receive good protection with this solution. We use this for internet protection on the end-point.

How has it helped my organization?

The product helps us by contacting us if there are any virus attacks on our system.

What is most valuable?

I think the prime feature is the protection from malware.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It is a very stable solution.

What do I think about the scalability of the solution?

The scalability of this product is very good. 

How is customer service and technical support?

Tech support is not as helpful as they were in the past.

How was the initial setup?

The setup was straightforward, and not complex.

What about the implementation team?

When selecting a vendor, we want to make sure there is a good presence in our region, and competent partners that can give support of the solution.

What's my experience with pricing, setup cost, and licensing?

The pricing is comparable to other solutions. We have no issues with the pricing of this solution.

What other advice do I have?

It is all about the technical experience. Since we use this in our environment, we advise people to use this product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user422829 - PeerSpot reviewer
Systems specialist at a tech services company with 5,001-10,000 employees
Consultant
We can easily implement encryption for all our users in the company. ​A single sign-on functionality would be good to have in the future.

Valuable Features

The easy accessibility of managing all the agents through a central server and the customizability of the management interface are the most valuable features for us from our experience with it so far.

Improvements to My Organization

With this product, we can easily implement encryption for all our users in the company and deploy modules as and when needed through a central interface. This has made our job much easier.

Room for Improvement

We’ve had issues when upgrading to updated versions of the product two times already. A single sign-on functionality would be good to have in the future.

Use of Solution

We’ve been using this for about three years now.

Deployment Issues

When we upgraded the agent deployed on our users' computers, it locked out the people who were still on the old agent, which was not supposed to happen.

We’ve also had an issue previously with one of the modules of Mcafee Endpoint encryption, DLP. This particular module, when we upgraded to the latest version ,took up all the resources on the computer, making it unusable. We had to remove this module from all the affected computers.

Stability Issues

We have had no issues with the stability.

Scalability Issues

We have had no issues scaling it.

Customer Service and Technical Support

They didn't know why the upgrade issue was happening.

Initial Setup

The setup is easy and straightforward. Install the agent, put the computer in the correct deployment group, and that's it.

Implementation Team

We implemented this through our in-house team and used the vendor for support in any technical issues we might encounter.

Other Advice

Pilot testing is a must when upgrading any of the new modules or the McAfee agent.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user420168 - PeerSpot reviewer
Intel Security Systems Engineer at a tech services company with 501-1,000 employees
Consultant
The threat prevention feature is the most valuable because it provides protection against malware

How has it helped my organization?

The fact that the three components have been provided under one platform helps to simply perform product management.

Also, the virus definition file size is 40% smaller, which reduces the amount of bandwidth required to update all the endpoints.

What is most valuable?

There are three valuable components to Endpoint Security 10.1: First, there's threat prevention, which is for anti-virus and anti-malware detection. Second, there's firewall, which replaces the Windows firewall when activated. Third, there's web control which is used for endpoint web filtering.

The threat prevention feature is the most valuable because it provides protection against malware.

What needs improvement?

I would like the product deployment to be made simpler. The current deployment requires creating tasks to install each component.

What do I think about the stability of the solution?

The product is quite stable. We haven't had any issues with instability.

What do I think about the scalability of the solution?

The scalability is great. We've been able to scale it for our needs.

How are customer service and technical support?

Intel Security technical support is very efficient, although the wait times on the customer support line can be quite long.

Which solution did I use previously and why did I switch?

I previously used Kaspersky. However, the management console does not match up to the functionality of the ePolicy orchestrator management console provided by Intel Security.

How was the initial setup?

The setup was very straightforward. The EPO server deployed the McAfee agent and then we were able to deploy Endpoint Security.

What about the implementation team?

Implementation was done through the vendor. My advice is to ensure all the requirements that are provided prior to implementation to avoid any delays.

What was our ROI?

The return on investment has been very encouraging. Ask the vendor to give you as much information as possible on all the suites so you can get a package that suites your environment.

What other advice do I have?

Endpoint Protection 10.1 is a very complete endpoint protection solution that gives complete protection for endpoints. It is easy to deploy and can be a very useful endpoint protection suite for small, medium, and large-scale environments.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Trellix Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Trellix Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.