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ESET Endpoint Protection Platform vs Trellix Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
12th
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
99
Ranking in other categories
Advanced Threat Protection (ATP) (6th), Anti-Malware Tools (3rd)
Trellix Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
11th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
97
Ranking in other categories
Extended Detection and Response (XDR) (12th)
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of ESET Endpoint Protection Platform is 3.1%, down from 3.5% compared to the previous year. The mindshare of Trellix Endpoint Security is 3.5%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

ManojNair2 - PeerSpot reviewer
Easy to set up with good security and rapidly improving capabilities
In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.
AhmedEl-Tayeb - PeerSpot reviewer
Good user behavioral analysis and helpful patching but needs better support services
Some of our products have a first and second line owned by us. We are giving support services to the customers instead of the vendor. Some other products are supported directly by the technology vendor, however. Technical support from the vendor is very bad. Usually, when the customer submits a ticket, they put a severity level on the case. Whenever the case is very important, and there is a real malfunction in the product on the customer side, and there is something down that needs someone to have a look immediately, it takes more time than it should to even engage with the customer. When someone has to contact the customer and have a remote session within the customer environment, they sometimes lack in terms of communication with the customer. The support centers are located in the East and not all have an acceptable level of English in order to communicate directly with the customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It hasn't crashed a single time, so it is stable in that sense."
"It rarely gets in the way, and we don't even notice it scanning."
"The solution's features and pricing are pretty good."
"I like everything about ESET Endpoint Security, and as an installer, it's very easy to install the solution, but the most important feature is that it helps defend against any virus. When the virus comes, ESET Endpoint Security stops it."
"This is a product at the top of its game. That is the reason we choose to support and sell it."
"This solution has a traditional antivirus, I believe that signature-based detection is most valuable."
"Technical support has been very good. They are helpful and responsive."
"ESET Endpoint Security is stable. When comparing the solution to competitors it is more stable."
"What I like best is the integrated end-to-end security that works with the security information and events manager."
"The solution includes a good combination of features for both signature and signature-less."
"The product is easy to use."
"It has been protecting us for many years, and we hope it will continue to do so for many years to come."
"I feel McAfee Endpoint Security to be a good, mature product."
"I have found many of the features to be useful."
"The solution provides a data view of the Alpha systems with Trellix installs and makes small changes to the central management console. Nothing on the endpoints themselves works, but it focuses more on the management side."
"The initial setup is straightforward, not complex."
 

Cons

"In terms of what is lacking in ESET, it really would need more features for the users when they are working outside of the corporate network."
"I would like them to use AI features to do preventative virus protection."
"The detection could be better in ESET Endpoint Security. Sometimes it takes time to detect threats and might be because it's not holding all the memory. There are some features that have to mature. More features might be available in the higher-end product."
"There are other features you can add on to help make the security stronger, however, they should offer better security even on a basic level."
"I would like for ESET to create a central management solution. This would make it practical to use the internet for medium-sized networks."
"A few times, we have had problems with downloading an agent. We had to try multiple times and multiple uploads."
"They need to improve licensing for VMs. When ESET is uninstalled from a VM, the seat stays on the license management server. We have to manually delete the seat from that server because it doesn't know how to handle it. I contacted exclusive ESET support here in Croatia and they told me there is no solution for this yet."
"The console or GUI of ESET Endpoint Antivirus should improve. Additionally, they should provide an addon feature for HyperV and VMware."
"I've encountered minor challenges related to encryption."
"The solution's documentation is not streamlined and is in bits and pieces, which should be in a single format."
"The solution needs to offer better local technical support."
"There is room to improve with scalability."
"An area in need of improvement involves the overview, which usually does not enable one to get the value in reports."
"Currently, Trellix Endpoint Security can't find the running mutexes, while other open-source products can do it."
"The security of this solution needs improvement."
"The solution's technical support should be improved since we faced a lot of issues with the support. There were some delays in responses from the technical support."
 

Pricing and Cost Advice

"It is subjective. I don't think it is expensive. If you can have 10 user licenses for less than $100, I don't think it is expensive."
"At first, we thought it was a bit expensive, but we negotiated a better price."
"ESET is cheap."
"I do a two or three-year license for less than $100."
"I pay about $100 a year, so it's really cheap. I'm sure that if I need something else beyond more technical support, I'll need to pay more."
"As is the general rule with anything, the solution could be cheaper."
"It's a cost-effective product"
"It probably is less expensive than Sophos."
"Licensing is paid yearly."
"Trellix Endpoint Security is an inexpensive platform."
"We pay for the license on an annual basis."
"It is not that expensive. There is no additional cost. We got the entire bundle together."
"When comparing the solution to others it is a bit expensive. We are on a monthly license."
"We pay 650 Rand for a license. It is a perpetual license which we normally run for two years."
"Its price is very high. It is higher than its competitors, and it should be less."
"There are some extra expenses for using the product, in addition to licensing related to the maintenance of the product."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
9%
Financial Services Firm
6%
Educational Organization
6%
Educational Organization
41%
Government
9%
Computer Software Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
The solution is not an expensive tool. Compared to other options, it's mostly average-priced. I've deployed it for customers ranging from 100 nodes to over 5,000 nodes. Its renewal prices are very ...
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
McAfee Endpoint Security, McAfee Complete Endpoint Protection, McAfee Endpoint Protection, Total Protection for Endpoint, Intel Security Total Protection for Endpoint, MCAFEE Complete Endpoint Protection
 

Learn More

 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
inHouseIT, Seagate Technology
Find out what your peers are saying about ESET Endpoint Protection Platform vs. Trellix Endpoint Security and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.