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ESET Endpoint Protection Platform vs Trellix Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
12th
Average Rating
8.2
Number of Reviews
99
Ranking in other categories
Advanced Threat Protection (ATP) (6th), Anti-Malware Tools (3rd)
Trellix Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
11th
Average Rating
8.0
Number of Reviews
97
Ranking in other categories
Extended Detection and Response (XDR) (12th)
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of ESET Endpoint Protection Platform is 3.1%, down from 3.5% compared to the previous year. The mindshare of Trellix Endpoint Security is 3.5%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

ManojNair2 - PeerSpot reviewer
Nov 18, 2022
Easy to set up with good security and rapidly improving capabilities
In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.
AhmedEl-Tayeb - PeerSpot reviewer
Dec 23, 2022
Good user behavioral analysis and helpful patching but needs better support services
Some of our products have a first and second line owned by us. We are giving support services to the customers instead of the vendor. Some other products are supported directly by the technology vendor, however. Technical support from the vendor is very bad. Usually, when the customer submits a ticket, they put a severity level on the case. Whenever the case is very important, and there is a real malfunction in the product on the customer side, and there is something down that needs someone to have a look immediately, it takes more time than it should to even engage with the customer. When someone has to contact the customer and have a remote session within the customer environment, they sometimes lack in terms of communication with the customer. The support centers are located in the East and not all have an acceptable level of English in order to communicate directly with the customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability is good."
"We use ESET, which is pretty much perfect for us. It is also absolutely simple and automatic once setup."
"What is great about ESET is the ERA Web Console through which we can pull various reports, monitor and administer all clients and servers, and the console is easy to use."
"The tool protects everything."
"The most valuable feature of this solution is the protection itself, which works well for us."
"The solution provides good accessibility and is not heavy on resources when there are updates or when it is in operation."
"The product is good and has a good interface."
"I like the integration; it lets you see the product installed on a particular computer."
"When Intel acquired McAfee they worked on the protocol so that all vendors can work on the same platform. It's a very big improvement in McAfee. All McAfee products talk to each other. Other vendor's products can join this platform as well so it makes it more powerful on the enterprise side for McAfee."
"I have found the most valuable features to be the ability to manage the solution from anywhere and having an overview of the companies security."
"What I like best is the integrated end-to-end security that works with the security information and events manager."
"The most valuable feature is the centralized console where everything can be controlled by the administration."
"It has been protecting us for many years, and we hope it will continue to do so for many years to come."
"The most valuable feature is ease of use."
"It has a very simple like multi-tenancy option and scalability is outstanding."
"I think the costing is fine compared to other products. Cost-wise you definitely get value for your money."
 

Cons

"The update process can be improved, and there could be an automatic update process when a new version comes out. For system updates or program updates, there could be more automation."
"The solution could be more user-friendly."
"I suspect there will be some changes required to ESET because some experts I know just moved to MDR. I can imagine there might be some issues that were not fully covered by the ESET Endpoint that would be covered by MDR that we're on now."
"It would be great to have VIP functions added to the solution in a future release."
"I'm not aware of any areas that need improvement."
"There are some new antivirus technologies that rely on AI, artificial intelligence. ESET does not have this technology right now."
"They could be more aggressive with malware."
"The management of the solution isn't as clear as it could be. They could adjust that to make it a better product."
"McAfee Endpoint Protection could improve the word control feature."
"Technical support is an area that can be improved because sometimes, the response time is a bit slow and the explanation is short."
"When it runs in the background of the endpoint, the devices get slowed down for some applications."
"Currently, Trellix Endpoint Security can't find the running mutexes, while other open-source products can do it."
"The software download features could stand improvement."
"Every time we open a ticket with McAfee, their response differs and they are not consistent."
"The platform needs improvement in terms of handling heavy databases."
"One of the drawbacks is that it is not 100% secure."
 

Pricing and Cost Advice

"I think it's available for a pretty fair price. If you know how to use it, then it's a very fair price for what you get."
"I pay about $100 a year, so it's really cheap. I'm sure that if I need something else beyond more technical support, I'll need to pay more."
"Pricing per month, for security services as apps in CEE pricing: up to €2 monthly is OK."
"This is not an expensive solution."
"The price could be a little lower."
"The pricing can be a bit more flexible."
"As is the general rule with anything, the solution could be cheaper."
"You need to pay for the ESET Endpoint Antivirus license monthly or yearly, whichever you choose."
"There is a one-year and a three-year license available for this solution, we are currently on a three-year license."
"Licensing is paid yearly."
"The price of the solution is in the middle range compare to others and could be reduced. There are not any additional costs."
"Compared to Bitdefender, Trellix Endpoint Security is more expensive, but considering it comes with DLP, the solution's price is fine."
"Pricing is fair."
"The price of this product is good."
"I would rate the cost as four to five, considering it's normal compared to other products. I find it nominal and worth the money."
"I do licensing on an annual basis and this is what I always recommend to my clients over the monthly option."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
9%
Educational Organization
6%
Financial Services Firm
6%
Educational Organization
40%
Government
9%
Computer Software Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
The solution is not an expensive tool. Compared to other options, it's mostly average-priced. I've deployed it for customers ranging from 100 nodes to over 5,000 nodes. Its renewal prices are very ...
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
McAfee Endpoint Security, McAfee Complete Endpoint Protection, McAfee Endpoint Protection, Total Protection for Endpoint, Intel Security Total Protection for Endpoint, MCAFEE Complete Endpoint Protection
 

Learn More

 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
inHouseIT, Seagate Technology
Find out what your peers are saying about ESET Endpoint Protection Platform vs. Trellix Endpoint Security and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.