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SentinelOne Singularity Complete vs Trellix Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
SentinelOne Singularity Complete enhances efficiency by reducing costs, streamlining management, and consolidating tools, boosting security and savings.
Sentiment score
9.2
Trellix Endpoint Security delivers strong ROI, cost savings, and effective protection, especially for firms with smaller security teams.
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
We have not faced any attacks since we implemented it.
It has absolutely helped reduce our organizational risk.
We have observed tremendous return on investment after implementing Trellix Endpoint Security as it is a more cost-effective solution compared to other products.
 

Customer Service

Sentiment score
7.2
SentinelOne Singularity Complete's support is knowledgeable and quick, but users desire more transparency and interactive options like chat.
Sentiment score
7.7
Trellix Endpoint Security's customer service is praised for skill and responsiveness, yet varies in regional consistency and escalation processes.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
A chat service would be beneficial.
The response time is a notable issue.
I would rate their customer service nine out of ten.
 

Scalability Issues

Sentiment score
8.1
SentinelOne Singularity Complete adapts and scales effortlessly, providing seamless protection and flexibility for businesses of all sizes.
Sentiment score
7.7
Trellix Endpoint Security efficiently scales for organizations globally, receiving high ratings for flexibility and ease in diverse environments.
It's all auto-scale and auto-categorized, configuring automatically.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
I would rate the scalability of the solution as a six out of ten, indicating some challenges due to downtime requirements.
Trellix Endpoint Security is scalable.
 

Stability Issues

Sentiment score
7.9
SentinelOne Singularity Complete offers stable, reliable performance with minimal downtime and effective updates, despite occasional legacy system issues.
Sentiment score
8.2
Trellix Endpoint Security is stable, reliable, and efficient, though performance may vary with outdated versions or resource constraints.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
This indicates room for improvement in stability when interacting with other solutions.
Initially, there were issues, particularly on the management side, but now the console is much more stable.
I would rate its stability as nine out of ten.
 

Room For Improvement

SentinelOne Singularity Complete needs improvements in UI, reporting, integration, support, and resource management for enhanced user experience.
Trellix Endpoint Security needs improvements in speed, interface, resource use, technical support, and compatibility with Mac and Linux.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Providing a single pane of visibility for the end user would be beneficial.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
What needs improvement in Trellix Endpoint Security is the reduction of resource consumption by the scanning feature.
Artificial intelligence also requires improvement to further enhance the product.
 

Setup Cost

SentinelOne Singularity Complete offers competitive pricing with robust features, favorable comparisons, and flexible licensing, justifying its enterprise value.
Trellix Endpoint Security offers flexible licensing with competitive prices, value-for-money, and discounts, appealing to enterprises.
If you want protection, you have to pay the price.
They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating.
It’s cheaper than other competitors.
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
Trellix Endpoint Security is cost-effective and provides excellent value for money.
 

Valuable Features

SentinelOne Singularity Complete excels in AI threat detection, seamless integration, and real-time protection with minimal false positives.
Trellix Endpoint Security offers centralized management, advanced threat prevention, and seamless integration providing robust, scalable protection without system performance compromise.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
SentinelOne has a feature to decommission automatically, which has been fantastic.
There's also automation that gives my team free time, preventing them from having to look for every alert.
Trellix Endpoint Security is a proven, robust, and cost-effective solution that protects the organization from different types of ransomware and attacks.
The most valuable features of Trellix Endpoint Security include its protection capabilities such as DNS and endpoint security, DNS threat prevention, as well as advanced threat prevention.
 

Categories and Ranking

SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
3rd
Ranking in Extended Detection and Response (XDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
197
Ranking in other categories
Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd)
Trellix Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
10th
Ranking in Extended Detection and Response (XDR)
13th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
99
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of SentinelOne Singularity Complete is 4.3%, down from 6.1% compared to the previous year. The mindshare of Trellix Endpoint Security is 3.0%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Asim Naeem - PeerSpot reviewer
It integrates well with other platforms, is user-friendly, and is stable
SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.
AhmedEl-Tayeb - PeerSpot reviewer
Good user behavioral analysis and helpful patching but needs better support services
Some of our products have a first and second line owned by us. We are giving support services to the customers instead of the vendor. Some other products are supported directly by the technology vendor, however. Technical support from the vendor is very bad. Usually, when the customer submits a ticket, they put a severity level on the case. Whenever the case is very important, and there is a real malfunction in the product on the customer side, and there is something down that needs someone to have a look immediately, it takes more time than it should to even engage with the customer. When someone has to contact the customer and have a remote session within the customer environment, they sometimes lack in terms of communication with the customer. The support centers are located in the East and not all have an acceptable level of English in order to communicate directly with the customer.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
Educational Organization
44%
Government
9%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
Trellix Endpoint Security is cost-effective and provides excellent value for money, with no need for extra expenses for premium support.
 

Also Known As

Sentinel Labs, SentinelOne Singularity
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection
 

Overview

 

Sample Customers

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
inHouseIT, Seagate Technology
Find out what your peers are saying about SentinelOne Singularity Complete vs. Trellix Endpoint Security and other solutions. Updated: February 2025.
845,040 professionals have used our research since 2012.