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Real User
The studio for development is quite intuitive and user-friendly

What is our primary use case?

I have implemented finance and pharma-based solutions using UiPath. I have automated processes like cash management, invoice validation, Java applications, and Citrix-based applications using UiPath. The application involved was Oracle EBS, and it was a Citrix environment. Processes mainly included cash management, month-end closure, and bank reconciliation to name a few.

How has it helped my organization?

Citrix and mailing capabilities in UiPath has definitely brought a change in the thought process of my organization, and they have started taking UiPath as a more serious tool with better and enhanced capabilities. In fact, we have delivered a few great POCs.

What is most valuable?

  • The flexibility and easy-to-use platform of UiPath make it on a par with other RPA vendors. 
  • The studio for development is quite intuitive and user-friendly. 
  • Also, what I like most about UiPath is that it has 400+ inbuilt activities, and on top of that, it has introduced customization activities making it more valuable.

What needs improvement?

Activities or any feature that can reduce or eliminate code stuff would be a great introduction to UiPath. Also, if more functionality can be added to queue management, it would be of immense help.

Buyer's Guide
UiPath
October 2024
Learn what your peers think about UiPath. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
RPA Business Consultant at a tech consulting company with 10,001+ employees
Real User
Automated customer onboarding experience

What is our primary use case?

Automated customer onboarding experience with UiPath integrated with CRM solutions for banking cost.

How has it helped my organization?

  • Quick automation
  • Easy reporting
  • Component-driven
  • Agile customer support
  • UI-driven
  • Easy integrations system.

What is most valuable?

  • Quick automation
  • Easy reporting
  • Component-driven
  • Agile customer support
  • UI-driven
  • Easy integrations system.

What needs improvement?

  • More training opportunities can be incorporated on UiPath Academy for users
  • Real life project examples along with Project videos/Tutorials can give a better glance on tool's capability/functionality
  • OCR interactions video tutorials in real time projects can be saver
  • Improved Customer support Platform on UI Path Academy . E.g. Ticket Raised Details, Ticket Status Updates, Email Updates etc.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Arjun S Meda - PeerSpot reviewer
Arjun S MedaRobotic Process Automation (RPA) Evangelist | Startup Community Builder | Public Speaker | Ex - Info
Real User

This is a high potential use case and saves significant time and effort when automated. Thanks Rajan for sharing.

Buyer's Guide
UiPath
October 2024
Learn what your peers think about UiPath. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
reviewer1029453 - PeerSpot reviewer
Senior software developer at a tech services company with 10,001+ employees
Real User
When it comes to RPA, the scalability and adaptability with minimum inputs provided are paramount

What is our primary use case?

POC and implementation were done for the in-house team, automating the penalty system of transportal services where the penalty on a no-show user is being calculated, and every user is intimated the monetary value of a no-show. This is then intimated through the mail, and also, the list of such users is sent to the payroll department to debit the penalty from the monthly payroll. Windows Server 2012 was used and some PowerShell scripting apart from UI automation using UiPath.

How has it helped my organization?

As mentioned above in the use case of the in-house development, it really improved the way the organization was doing earlier.

What is most valuable?

When it comes to RPA, the scalability and adaptability with minimum inputs provided are paramount.

UiPath is easy to use with minimum inputs given, and that's the best part of UiPath as an RPA tool.

Apart from it, the free e-learning videos UiPath Academy is offering is of very much help for the enthusiast and learners. It's a great idea that the UiPath team started and that's the best part where learning a tool is provided free of cost, that too with the diploma.

What needs improvement?

UI automation is perfect, but the scripting part could be improved. Let's say we need to run some scripts on some server, so the command being sent and the response received over the activities could be improved.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
NielsM - PeerSpot reviewer
Consultant at Crossroad
Real User
I like the partnership with state-of-the-art applications such as ABBYY or Microsoft OCR

What is our primary use case?

Fast-tracking the interfacing between an in-house planning application and an international partner's planning application.

Using RPA to do check and balances on invoices, and consequently uploading this data to a tax engine and extracting VAT, European sales listing and Intrastat reports. Finally, these reports are uploaded to the dedicated web portals.

Extracting handover data of wagon from a data lake and entering it into the follow-up application, since there is no direct integration yet.

How has it helped my organization?

Via UiPath, we were able to save a workload equivalent of multiple FTEs, which can now be directed at other more important tasks.

What is most valuable?

  • The community edition
  • The partnership with state-of-the-art applications such as ABBYY or Microsoft OCR.

What needs improvement?

  • When automating complex projects, the application becomes sluggish due to the interfacing load.
  • Licensing model is too complicated and has a lot of room for improvement.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Real User
Desktop automation features and API services are valuable features

What is our primary use case?

  • Accounts payable and accounts receivable
  • Automating the process of extracting data from vendor invoices and onboarding it to the company's financial application.

How has it helped my organization?

  • It's easy to use and develop the solution, and simple to deploy. 
  • It's way too expensive for small or mid-tier organisations.

What is most valuable?

  • Desktop automation features and API services
  • Email services
  • Third-party vendor integrations, and
  • The community.

What needs improvement?

Pricing and addition of new cutting edge features which it misses from its competitors. If the pricing of the tool is reduced, it would be a big sell for the company.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Production Engineer at a manufacturing company with 11-50 employees
Real User
The online academy was very helpful

What is our primary use case?

Production staff has to enter data manually in several apps which cannot be integrated via API. UiPath allowed us to automate most of the job, saving a lot of time in the process, which allowed us to move most of the team to more skilled tasks.

How has it helped my organization?

UiPath made the production workflow more efficient, reliable and profitable. The licencing price and the time spent setting it up was paid for after a month.

What is most valuable?

  • It's very easy to learn and get started.
  • Developers got it right away.
  • All apps (desktop and web) were integrated without any issue.
  • The online academy was very helpful.

What needs improvement?

Debugging has some room for improvement, but other than that everything seems to be just amazing. UiPath is clearly headed in the right direction.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
I.T. Manager at Universidade Aberta
Real User
Valuable drag-and-drop feature and no coding required for process setup

What is our primary use case?

  • Using it on internal processes.
  • Using it for the development of new processes, from an academic point of view.

How has it helped my organization?

It helped my students to understand what an RPA is.

What is most valuable?

Drag-and-drop, and no coding for process setup.

What needs improvement?

Cognitive services.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Data Visualization Specialist at Data Catalyst
Real User
Automated data scraping and entry helps to shorten customer service time
Pros and Cons
  • "The most valuable features are PDF, Excel automation, and web scraping."
  • "The emailing and integration with self-service BI systems are areas that need improvement."

What is our primary use case?

My primary use case is data scraping and entry for an insurance firm.

How has it helped my organization?

This solution has gives us shortened customer service time. It is easy to use and a lively community is always ready to help resolve an issue.

What is most valuable?

The most valuable features are PDF, Excel automation, and web scraping.

The Try-Catch feature is awesome.

What needs improvement?

The emailing and integration with self-service BI systems are areas that need improvement.

For how long have I used the solution?

I have been using UiPath for eight months.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free UiPath Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free UiPath Report and get advice and tips from experienced pros sharing their opinions.