Account opening and order placing for insurance application with web and Windows application and mailing report.
Works
It identifies web table lists and others
What is our primary use case?
How has it helped my organization?
It reduces manual effort mostly and has quick automation implementation. Even automation resource is also reduced.
What is most valuable?
Data scraping is the method of fetching data from web applications intelligently; it identifies web table lists and others.
What needs improvement?
It cannot withstand in a situation like overloaded processes execution not up to the mark.
Buyer's Guide
UiPath
March 2025

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845,040 professionals have used our research since 2012.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Works
Credential management is one of the best
What is our primary use case?
The use cases we have focused on are:
How has it helped my organization?
UiPath has helped to solve our problems by automating all the process listed in the use cases in a short timeframe with the help of UiPath Studio. The major roadblock we faced was at the time of installation on Azure PaaS, and it was resolved by many twists and twigs of conditions based on the experience solutions enabler.
What is most valuable?
Features like:
- The optical character recognition is excellent; I have personally tested this product.
- Credential management is also one of the best.
- Stability and UI responsiveness is good.
What needs improvement?
Improvements from product portfolio could be a product installation in an automated fashion, and support availability should be quick.
For how long have I used the solution?
Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
UiPath
March 2025

Learn what your peers think about UiPath. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,040 professionals have used our research since 2012.
Works
Easy to integrate a third-party library
What is our primary use case?
With automation, you can create daily reconciliation reports with no errors (UiPath helps to retrieve the report from SAP, mainframes, web sites, etc., and VBA macros help to create reports very quickly — very useful for back office works).
How has it helped my organization?
UiPath is about taking the robot out of humans so that humans can work on complex tasks.
What is most valuable?
- Fast coding: completes the project very quickly
- Easy to understand UiPath Studio and its components
- All components are separate like UiPath Studio, Orchestrator, UiExplorer for creating complex selectors.
- Easy to integrate a third-party library
- UiPath has a community forum, and any member can provide solutions. The advantage of this is you will get a solution in much less time.
What needs improvement?
Only one cons I have seen so far as No Login Authentication: Whenever we are opening UiPath studio, it is not asking for any login credentials. Disadvantage is any one can open the studio and update the code/ change the code.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works
The studio for development is quite intuitive and user-friendly
What is our primary use case?
I have implemented finance and pharma-based solutions using UiPath. I have automated processes like cash management, invoice validation, Java applications, and Citrix-based applications using UiPath. The application involved was Oracle EBS, and it was a Citrix environment. Processes mainly included cash management, month-end closure, and bank reconciliation to name a few.
How has it helped my organization?
Citrix and mailing capabilities in UiPath has definitely brought a change in the thought process of my organization, and they have started taking UiPath as a more serious tool with better and enhanced capabilities. In fact, we have delivered a few great POCs.
What is most valuable?
- The flexibility and easy-to-use platform of UiPath make it on a par with other RPA vendors.
- The studio for development is quite intuitive and user-friendly.
- Also, what I like most about UiPath is that it has 400+ inbuilt activities, and on top of that, it has introduced customization activities making it more valuable.
What needs improvement?
Activities or any feature that can reduce or eliminate code stuff would be a great introduction to UiPath. Also, if more functionality can be added to queue management, it would be of immense help.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works
UI based automation and background automation can both be done
What is our primary use case?
- I worked on the employee onboarding and offboarding process for a client.
- I worked the reconciliation process for one of the financial clients.
How has it helped my organization?
I am working for multiple clients in the US on UiPath. UiPath is the most innovative tool for RPA. It pushes the innovation a step forward in every upgrade. UI based automation and background automation can both be done by UiPath. It makes every FTE job easier and much easier. Every business user feels much comfortable after their process gets automated so that they can keep their focus on some other productive work.
What is most valuable?
Web automation and Citrix automations are made very easy.
What needs improvement?
It is not compatible with some of the old windows applications.
I am dealing with the clients who still use 1990's power builder applications. The UiPath is unable to recognize the elements of the applications.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Engineer at HUGO BOSS Ticino SA
The best feature is the possibility to schedule the processes and automatize its execution
What is our primary use case?
We implement some robots in order to automate a lot of activities that require repetitive actions like manipulation of Excel files.
How has it helped my organization?
We deploy robots that help us to schedule activities during the day and to get only the output. In this way, we optimize our time.
What is most valuable?
The best feature is the ability to schedule the processes and automatize their execution.
What needs improvement?
- The product could be improved in managing clients from Orchestrator.
- I'd like to find in the next solution the managing of Studio license from the Orchestrator server.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
The system is very good. The support works in a perfect way.
What do I think about the scalability of the solution?
It's very easy to increment performance.
How are customer service and technical support?
Customer service is the best. They work a lot and fix our issues always.
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
Initial setup is very easy.
What about the implementation team?
We configure it ourselves. In some cases, we opened some tickets with support.
What's my experience with pricing, setup cost, and licensing?
Setup, cost and licensing are good.
Which other solutions did I evaluate?
We also looked at WinAutomation.
What other advice do I have?
This solution works very well.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
General Manager at Cloud Soft SRL
The robot took over the process that supported the creation of the timesheets, insertions in Oracle ERP, and status tracking in Oracle ERP.
What is our primary use case?
The UiPath robot took over the process that supported the creation of the timesheets, their insertion in Oracle ERP, and the status tracking in Oracle ERP.
How has it helped my organization?
- Higher standardization of process integration with the customer's internal applications
- Employees orientation towards non-repetitive work.
What is most valuable?
- Rapid ROI (return on investment)
- Running management
- Higher standardization of process
- Faster processing time.
What needs improvement?
- HR and finance in IT and telecom business
- Improve the ability to change the user interface or application functionalities.
For how long have I used the solution?
One to three years.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Works at a tech services company with 51-200 employees
Convenient data handling features and a responsive community that is willing to help
Pros and Cons
- "Quality of life improvements such as the multiple assign activity and more recently, the ability to change arguments to variables and vice versa are very appreciated."
- "More quality of life improvements like automatic argument inheritance would be an improvement."
What is our primary use case?
Our primary use case is RPA Consultancy for clients. We have been building robots for our clients in many environments. These include attended and unattended robots that are on both web-enabled machines and local machines (Due to Security Concerns). They span across many industries as well.
How has it helped my organization?
UiPath is by far the best RPA platform on the market. We have been building robots for our clients and saved many manhours and have very satisfied clients. As the best RPA Platform, it has provided lots of value through both our internal projects and for our clients.
What is most valuable?
The most valuable features are the helpful community and the ease of use. The fact that the community is responsive and willing and able to help is wonderful. Features that allow for convenient data handling are very useful as well. Simple things like being able to manipulate data in memory are not available in most competitors.
Quality of life improvements such as the multiple assign activity and more recently, the ability to change arguments to variables and vice versa are very appreciated. It shows that UiPath has been taking feedback from the community and acting on it to improve the platform.
What needs improvement?
More quality of life improvements like automatic argument inheritance would be an improvement. Also, have more courses, maybe for more prominent packages like enhanced REF, and the others released together with 2019.4. I also hope that UiPath can be closer partners with us.
For how long have I used the solution?
We have been using UiPath for one year.
What do I think about the stability of the solution?
UiPath is a stable solution.
What do I think about the scalability of the solution?
It is scalable, especially with the use of Orchestrator.
Which solution did I use previously and why did I switch?
We use Automation Anywhere as well.
How was the initial setup?
The initial setup is relatively simple, but I have not personally done fancy stuff with installations thus far.
What about the implementation team?
Our in-house team builds the bots and deploys them.
What was our ROI?
Our ROI is high enough.
What's my experience with pricing, setup cost, and licensing?
UiPath is a good deal all round.
Which other solutions did I evaluate?
We have worked with both Automation Anywhere and Kryon.
What other advice do I have?
It is the market leader in RPA and my go-to software when looking at automating business processes. Kudos to the team.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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Updated: March 2025
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