Try our new research platform with insights from 80,000+ expert users
Founder | RPA Solution Architect at Auxiliobits Technologies
Real User
A feature-rich solution with strong community support
Pros and Cons
  • "The OCR feature is very handy to extract structured and semi-structured data from documents."
  • "Extending the UiPath studio in terms of UI and functionality would improve this solution."

What is our primary use case?

We use this solution for automating manufacturing processes from invoice processing to accounts payables. All of these use cases are solved using UiPath. For insurance sectors, reconciliation is another process that is automated using UiPath. I have been using UiPath at various enterprise levels.

How has it helped my organization?

We provide professional services around RPA and UiPath, and we have certified developers in-house. I have helped many organizations to set up their Center Of Excellence in a hybrid model, wherein the stakeholders and developers are shared in-house and with our company.

What is most valuable?

UiPath is rich in features. The OCR feature is very handy to extract structured and semi-structured data from documents. A rich set of activities and an open platform is pretty helpful in creating solutions out of the box. The community forum is quite helpful in solving issues when they appear.

What needs improvement?

I would want UiPath to build as many activities as possible. The new machine learning activities in the UiPath AI fabric is something I am looking up to. There are many focused sets of activities and the ability to build custom activities is a great feature and can be made richer.

Extending the UiPath studio in terms of UI and functionality would improve this solution. This relates to adding hooks to the workflow/activity execution and extending the UiPath Studio UI with more functionality like a handy tool for activities with icons etc.

The orchestrator also can have set of APIs to work with.

Buyer's Guide
UiPath
March 2025
Learn what your peers think about UiPath. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.

For how long have I used the solution?

One year.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

What's my experience with pricing, setup cost, and licensing?

This solution has a very competitive and flexible pricing scheme that depends on the process complexity.

Which other solutions did I evaluate?

I evaluated AutomationEdge and Thoughtonomy.

Disclosure: My company has a business relationship with this vendor other than being a customer: Auxiliobits Technologies www.auxiliobits.com is a Business Partner of UiPath and have been involved in RPA projects.
PeerSpot user
PeerSpot user
Consultant at CRF, INC
Real User
Top 20
We can schedule our robots and we can handle multiple robots from a single orchestrator

What is our primary use case?

Our primary use case is to create a proof of concept using UiPath. Here we automated the business process, and it's a repetitive task. So we used UiPath and automated our internal project, and we also automated the client process as well. We automated SAP application, and we also automated mainframes. UiPath also has the Orchestrator which very flexible.

How has it helped my organization?

UiPath is a very unique tool compared to the remaining tools in RPA. UiPath has recording capabilities, and we can automate many difficult applications like mainframes and SAP application. Using UiPath, we automated our internal repetitive process which eliminates the human errors and duplicates. UiPath robot can work 24/7. It also helps us to decrease the time to complete a process from start to end.

What is most valuable?

All the features are very helpful and valuable in UiPath, mainly UiPath Orchestrator which is very valuable because we can schedule our robots and we can handle multiple robots from a single orchestrator, and we can also maintain our credentials in Orchestrator.

What needs improvement?

In UiPath, they already give so many services, and they provide computer vision activity to work with Citrix environment. If they could improve those computer vision activities, that would help a lot for everyone who wants to automate a Citrix environment.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
UiPath
March 2025
Learn what your peers think about UiPath. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.
RPA Developer at Global Hitss
Real User
The robot manages to work 24/7 and with a near-zero error rate

What is our primary use case?

I use UiPath in my company to migrate data between systems of a large telephone company where I use various functions available in UiPath, as well as OCR, PDF integration, email integration, SAP integration.

How has it helped my organization?

The return is sensational. We have been able to optimize process time and reduce costs. The robot manages to work 24/7 and with a near-zero error rate.

What is most valuable?

Integration with OCR, Excel, PDF, SAP, Outlook, since they are primary functions in the day-to-day operations of a company working with PDF, Excel.

What needs improvement?

Better documentation of the tool, since some frameworks adopted by the community of the tool is still very nebulous to understand. ReFramework, the main framework adopted by UiPath for better use of the tool is poor explained in Academy Advanced Course.

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1030020 - PeerSpot reviewer
Programmer Analyst at a tech services company with 10,001+ employees
Real User
It started with the purpose of automating, and now it is used in our company in many areas.

What is our primary use case?

'Automation' is the word. It started with the purpose of automating, and now it is used in our company in many areas.

How has it helped my organization?

UiPath is used extensively in fields of energy and utilities, banking, finance, operations, paperwork.

What is most valuable?

  • Automating the workflow using all the four types of recorders
  • RE Framework
  • Citrix automation, as it has unique features that are best in competition.

What needs improvement?

Whatever happens, happens for best. So far, it's going good. So, its going nicely to one of its goal to replace desktop support & IT jobs. One concern is robot failure. It may be due to any reason like improper scheduling of bots wrt orchestrator. If bot fails, it impacts business, as it does not meets the requirement in a timely manner, ultimately disturbing smooth functioning of business. (Ofcourse, its a good thing that bot is mostly 100% accurate)

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Real User
There are multiple testings run on each console

What is our primary use case?

As a system administrator, I have to create a roundup report before the office begins and at the end of the day. The report consists of statuses of each thin client we have. The robot does all the stuff in just 2-3 minutes, saving our 1-2 hours of time done by a dedicated person.

How has it helped my organization?

  • We can now run multiple robots remotely and easily so as to prevent daily checkup failure. 
  • There are multiple testings run on each console by UiPath.

What is most valuable?

Orchestrator, data scraping and academy by UiPath are the best of all, for someone having cloud knowledge can exploit the technology.

What needs improvement?

  • Linux environment is needed.
  • RHEL/Ubuntu support is needed
  • More academy and learning tutorials are needed on Udemy or edX.

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Real User
The community forum has really helped a lot

What is our primary use case?

To automate existing mundane tasks in the current project.

Report automation, ticket automation, and browser automation are what we have achieved through this tool.

How has it helped my organization?

It has saved us 100 hours monthly. Employees are freer to take up challenging tasks and spend more time on productive work.

What is most valuable?

  • The recording feature
  • Data scraping
  • Drag and drop
  • Browser capabilities
  • Help topics.

The community forum has really helped a lot.

What needs improvement?

  • To be more cost-effective since Orchestrator is costly for mid-level markets and poor countries.
  • To add more challenging automation tasks to overcome competitors.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Very stable and fast processing.

What do I think about the scalability of the solution?

Nothing is impossible for UiPath. They will outrun AA/BP for sure.

How are customer service and technical support?

Very good. Polite and helpful. Excellent service.

Which solution did I use previously and why did I switch?

N/A.

How was the initial setup?

Straightforward.

What about the implementation team?

In-house, through the UiPath website.

What was our ROI?

100 hours saved, plus $1000 saved monthly.

What's my experience with pricing, setup cost, and licensing?

Setup is really easy, and licensing is a bit on the higher side.

Which other solutions did I evaluate?

Yes, Automation Anywhere and Blue Prism.

What other advice do I have?

Bring down the licensing costs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Real User
It can work with all the Microsoft solutions to automate work

What is our primary use case?

Automating the manual work such as daily work like data entry jobs, accounting work, storing in Excel and filtering the mail.

How has it helped my organization?

By working fast and getting new knowledge of RPA with the help of this tool. It reduces the human cost. 

Getting the mails, filtering that and downloading the required PDF and scrapping the necessary details from that, then updating it into Excel. After that, the saved data is updated on the website using Excel. Then giving the acknowledgment to the client, the process is completed or not. Using this overall, three hours of work will be completed in half or one hour.

What is most valuable?

It can work with all the Microsoft solutions to automate the work without any problem. After a one-step installation and day-by-day automation, it is improving the process.

What needs improvement?

It has improved the Citrix environment with the introduction pre-release of computer vision which can manage the total control of the image to indicate as a text and all the content. But the OCR engine still needs improvement; it may be in the next release.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

Use in a stable website.

What do I think about the scalability of the solution?

than a human.

How was the initial setup?

Easy to install the application using "creating an account"   website.

What's my experience with pricing, setup cost, and licensing?

The license cost is has a community edition.

Which other solutions did I evaluate?

No.

What other advice do I have?

Don't use the recording for full automation because the 1000-time process records will be developed too slow.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer990381 - PeerSpot reviewer
Business Analyst at a mining and metals company with 10,001+ employees
Real User
Helps us reduce time and increase data accuracy

What is our primary use case?

We use UiPath to test automation for asset management, wherein we found it can help us to reduce the time and increase data accuracy.

How has it helped my organization?

We have many manual processes internally, so we decided to start evaluating UiPath for automation. We know that automation will help us to be more efficient and accurate.

What is most valuable?

Browser automation and schedule jobs which are the main activities that require manual work or visual validations by the users.

What needs improvement?

When using UiPath Studio sometimes I felt lost when trying to locate specific activities, so probably will be a good idea to improve the icons beside the activities, so I can remember easily.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free UiPath Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free UiPath Report and get advice and tips from experienced pros sharing their opinions.