UiPath Reviews

We work with third-party recruiting software to organize candidates and track applicants. We utilize the bot to pull information from these pages and organize it and run actions.

Utilizing the bots to screen resumes helps prevent time being wasted on initial tasks around recruitment.

It has saved countless hours of manual review which frees up resources for other internal initiatives. We are able to better recruit candidates, which makes us a more efficient organization from the ground up, with better resources at our disposal for different projects. 

The most valuable feature is the ability to extract structured data, as this is an essential part of the bots that we create.

UiPath is intuitive and easy to use. Other systems don't have the ease of use that UiPath has. My organization has worked with its competitors and have not liked the results.

The ease of sharing the bot to different users is something that should be improved.

Something of "cloud" capabilities would be a useful inclusion. We live in a time where remote work is essential and we should be able to access and run the bot from anywhere.

Typically, you can run these processes in the background but it slows down the computer. 

We have been using UiPath for less than a year.

There are lots of updates but it is a stable solution.

In terms of scalability, this is the best automation system I have worked with so far.

My suggestion is to use the forums at https://forum.uipath.com/

We did use another solution prior to UiPath but it didn't have the functionality that we were looking for. Also, it was not intuitive. 

The initial setup is straightforward. Buy the license, download the software. 

My advice is to try the system out with the Community Edition first.

We have looked at a wide variety of automation tools.

We have IT solutions that are oriented to service our call center because we are a contact center company. For example, we have a CTI (Computer Telephony Integration) solution to help manage our phone calls. It is something that we developed in house. We are developing a UiPath (the company that acquired ProcessGold) solution using RPA robots to improve our processes. So, that is our main use for the ProcessGold solution.

We use the UiPath product in order to reuse processes that we manage better and use the time of our agents more efficiently. When we established a connection with a client by phone, our agents spend a long time talking with the client and are also responsible for doing some back-end tasks. In order to reduce back-end tasks, we use RPA robots to reduce the time you need to spend on follow-up calls. For example, after a second call with the same client, you may need to fill in a form or a CRM entry. If we can simplify this task of filling out a form where we insert all the information automatically the robot saves that time. That is the main idea and the reason we use these robots.

What I like the most about this solution is that it is easy to develop and easy to train everyone how to use it. So, that means you can train more people in a short period of time and the time of training is reduced. That's the main characteristic of this tool that may have put it ahead of other choices for us. 

If I were to talk about the improvements, I think that reducing the cost would be the first thing on my list. The dashboards for statistics would be great if they were more complete and more easy to integrate. If I could also see all the statistics on a mobile phone with a special mobile application and manage all the bots, this would be helpful.

I think that they must continue to integrate more digital intelligence tools in order to increase the capabilities the product provides for the users of their solutions. I know that they provide some of these tools, but they must continue researching and improving them.

We have been using this solution for about one year.

At this moment, the stability is good. 

In some cases, we have developed some unique bots. At points, we needed to increase the number of bots. The scalability is fine. The number of people using the product for development is between three or four people in our company.

The initial set up was straightforward for this solution.

We have an internal team that makes deployments of all the programs and all of the bots.

This product is similar to Automation Anywhere and BluePrism. They are all similar and they are the leaders in the market for RPA at this moment. The ease of use of the UiPath product was attractive.

My advice for others who are looking into this product is that they have to pay attention to integrate the solution completely, taking into account all your needs and the users in your company. I mean this in the sense that you need to integrate all your applications and to know the profile of all the people who will be involved. You need to know the team you will work with and be able to unify responsibilities for the bots and the people. I think that's the most important thing to know.

On a scale from one to ten where one is the worst and ten is the best, I would rate UiPath a nine. My opinion is that it is a good tool in order to automate all the processes in our contact center. It works to reduce the time for every phone call and makes us more productive for every phone call. 

We are using this solution for a POC and Pilot stage for RPA deployment.

Ease of deployment means that business benefits can be developed quickly and easily.

The most valuable feature of this solution is the Studio.

Additional help with ROM and approach would be an improvement.

We use this solution for automating manufacturing processes from invoice processing to accounts payables. All of these use cases are solved using UiPath. For insurance sectors, reconciliation is another process that is automated using UiPath. I have been using UiPath at various enterprise levels.

We provide professional services around RPA and UiPath, and we have certified developers in-house. I have helped many organizations to set up their Center Of Excellence in a hybrid model, wherein the stakeholders and developers are shared in-house and with our company.

UiPath is rich in features. The OCR feature is very handy to extract structured and semi-structured data from documents. A rich set of activities and an open platform is pretty helpful in creating solutions out of the box. The community forum is quite helpful in solving issues when they appear.

I would want UiPath to build as many activities as possible. The new machine learning activities in the UiPath AI fabric is something I am looking up to. There are many focused sets of activities and the ability to build custom activities is a great feature and can be made richer.

Extending the UiPath studio in terms of UI and functionality would improve this solution. This relates to adding hooks to the workflow/activity execution and extending the UiPath Studio UI with more functionality like a handy tool for activities with icons etc.

The orchestrator also can have set of APIs to work with.

We did not use another solution prior to this one.

This solution has a very competitive and flexible pricing scheme that depends on the process complexity.

I evaluated AutomationEdge and Thoughtonomy.

Our primary use case is to create a proof of concept using UiPath. Here we automated the business process, and it's a repetitive task. So we used UiPath and automated our internal project, and we also automated the client process as well. We automated SAP application, and we also automated mainframes. UiPath also has the Orchestrator which very flexible.

UiPath is a very unique tool compared to the remaining tools in RPA. UiPath has recording capabilities, and we can automate many difficult applications like mainframes and SAP application. Using UiPath, we automated our internal repetitive process which eliminates the human errors and duplicates. UiPath robot can work 24/7. It also helps us to decrease the time to complete a process from start to end.

All the features are very helpful and valuable in UiPath, mainly UiPath Orchestrator which is very valuable because we can schedule our robots and we can handle multiple robots from a single orchestrator, and we can also maintain our credentials in Orchestrator.

In UiPath, they already give so many services, and they provide computer vision activity to work with Citrix environment. If they could improve those computer vision activities, that would help a lot for everyone who wants to automate a Citrix environment.

I use UiPath in my company to migrate data between systems of a large telephone company where I use various functions available in UiPath, as well as OCR, PDF integration, email integration, SAP integration.

The return is sensational. We have been able to optimize process time and reduce costs. The robot manages to work 24/7 and with a near-zero error rate.

Integration with OCR, Excel, PDF, SAP, Outlook, since they are primary functions in the day-to-day operations of a company working with PDF, Excel.

Better documentation of the tool, since some frameworks adopted by the community of the tool is still very nebulous to understand. ReFramework, the main framework adopted by UiPath for better use of the tool is poor explained in Academy Advanced Course.

'Automation' is the word. It started with the purpose of automating, and now it is used in our company in many areas.

UiPath is used extensively in fields of energy and utilities, banking, finance, operations, paperwork.

• Automating the workflow using all the four types of recorders
• RE Framework
• Citrix automation, as it has unique features that are best in competition.

Whatever happens, happens for best. So far, it's going good. So, its going nicely to one of its goal to replace desktop support & IT jobs. One concern is robot failure. It may be due to any reason like improper scheduling of bots wrt orchestrator. If bot fails, it impacts business, as it does not meets the requirement in a timely manner, ultimately disturbing smooth functioning of business. (Ofcourse, its a good thing that bot is mostly 100% accurate)

As a system administrator, I have to create a roundup report before the office begins and at the end of the day. The report consists of statuses of each thin client we have. The robot does all the stuff in just 2-3 minutes, saving our 1-2 hours of time done by a dedicated person.

• We can now run multiple robots remotely and easily so as to prevent daily checkup failure. 
• There are multiple testings run on each console by UiPath.

Orchestrator, data scraping and academy by UiPath are the best of all, for someone having cloud knowledge can exploit the technology.

• Linux environment is needed.
• RHEL/Ubuntu support is needed
• More academy and learning tutorials are needed on Udemy or edX.