Try our new research platform with insights from 80,000+ expert users
PeerSpot user
RPA Developer at a tech vendor with 51-200 employees
Real User
Its forum is awesome, and we can find solutions to every problem from there

What is our primary use case?

I'm working in the banking sector, and as we all know, there exist many repetitive tasks which are actually done by human workforces. I'm automating them with UiPath

Accuracy, time and cost are the benefits I've figured out from my experience.

How has it helped my organization?

UiPath is a wonderful platform which helped me with automating many of the repetitive tasks including data entry, file processing, document classification, and many more like that.

What is most valuable?

As a software engineer, the features I felt the most valuable are given below:

  • Version control
  • Python support
  • Time-saving
  • The wide knowledge base on the internet. 
  • The UiPath forum is awesome; we can find solutions to every problem from there. 
  • It has nice support too.

What needs improvement?

The product and its documentation are very easy to understand and helpful, but I found some difficulties when dealing with the licensing. I hope they would make that clear as soon as possible. 

Then next thing to improve is the option to add activities into the work pane without using a mouse — actually, via real coders like keyboards only. So, adding more shortcuts would be helpful.

Buyer's Guide
UiPath
March 2025
Learn what your peers think about UiPath. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,767 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Highly stable.

What do I think about the scalability of the solution?

It has a very scalable and easy solution, both in licensing and infra setup.

How are customer service and support?

Support with a good knowledge base.

Which solution did I use previously and why did I switch?

No, this is our first solution, and we chose it after a long time market study.

How was the initial setup?

They are providing full support for setup, which includes Webex support too.

What about the implementation team?

In-house.

What was our ROI?

I think the ROI is more than 100%.

What's my experience with pricing, setup cost, and licensing?

I think when comparing with other products, UiPath has a flexible and simple licensing option, and their pricing is also good.

Which other solutions did I evaluate?

Yes, we have tried some proof of concepts with other software like Automation Anywhere, Kryon, etc.

What other advice do I have?

They are also introducing AI/ML to the product. It's time to start using this so we can grow with them.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Application Specialist at a consultancy with 501-1,000 employees
Real User
Free training courses eases interested developers into adopting the technology

What is our primary use case?

  • Manual processing of invoices
  • Outlook lookups for invoices
  • Automatic online checks of Oracle, Hyperion, and SAP platform.

How has it helped my organization?

We provide a fast and solid robotic process automation solution to our customers. Robots are easy to understand and deploy. We also perform KT for customers IT department.

What is most valuable?

UiPath is not an open-source project, but it supports private enhancements and plugins. These allow the community to grow and encouraged people to contribute, with best practices. In my experience, the technologies that are supported by an active community, are those ones destined to succeed. This is clearly a great feature that the UiPath Studio platform has. Also, providing free training courses eases interested developers into adopting the technology.

Having an online Orchestrator instance for training purposes is great also.

What needs improvement?

I think that a great, nice, must-have feature should be to allow other languages to invoke code blocks beside for VB.NET. I'm confident that this feature can empower more developers to perform tasks and activities that other tools do not support.

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
UiPath
March 2025
Learn what your peers think about UiPath. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,767 professionals have used our research since 2012.
PeerSpot user
Business Analyst and Process Consultant, Test Lead at a tech services company
Real User
Enables flexibility to use attended or unattended robots on desktops and cloud

What is our primary use case?

  • Automatic filling of web forms for request of services
  • Searching customers' and providers' information on government websites (to validate registration numbers and expiration date).

How has it helped my organization?

It offered us a new perspective for business processes improvement, looking not only for cost reduction but better accuracy and customer experience.

What is most valuable?

  • The Studio tool: an environment for development with a lot of components.
  • Easy to test or simulate the process.
  • Flexibility to use attended or unattended robots on desktops and cloud.

What needs improvement?

The solution architecture should be reviewed to offer more opportunities to small companies or small entry level projects. For example, they could accept SQL Server Express Edition or other open software database engine; and allow all components installed in only one server, at least up to 10 robots.

For how long have I used the solution?

Still implementing.

What do I think about the scalability of the solution?


How are customer service and technical support?

They offer a lot of resources before you have to call them: great written material, videos, training courses and a forum.

Which solution did I use previously and why did I switch?

No, only evaluate.

How was the initial setup?

Initial setup is not complex. You can start learning to use the Community version of Uipath  Studio, before deploy production environment.

What about the implementation team?

In-house.

What was our ROI?

The ROI was not calculated.

What's my experience with pricing, setup cost, and licensing?

Uipath is competitive when you have hundreds of robots, but it is expensive to small companies or entry level projects up to 10 robots.

Which other solutions did I evaluate?

WDG (Brazilian solution)

YANK (Brazilian solution)

AUTOMATE

What other advice do I have?

The Community Forum and the Academy are great resources to get users experiences and support and should be consulted before starting new projects. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Consultant at a tech services company with 10,001+ employees
Real User
It's easy to use and easy to pick up due to the low code functionality

What is our primary use case?

Creating proof of concepts for Oracle product integrations and form filling for clients. We are also in the works of using it to automate expenses in-house.

How has it helped my organization?

UiPath has helped us link legacy Oracle systems that have little connectivity through other integration methods. We are on our way to being able to link UiPath with machine learning and artificial intelligence to automate expenses.

What is most valuable?

The ease of use and how easy it is to pick up due to the low code functionality. The Orchestrator is also invaluable.

What needs improvement?

Making variables easier to find, perhaps integrating a "recommended variable" section for functions, and to filter variables better.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer991953 - PeerSpot reviewer
Consultant at a financial services firm with 10,001+ employees
Real User
The features of this tool are really awesome to use and very helpful to automate tasks

What is our primary use case?

To automate the manual tasks at my workplace. Using this tool, we can quickly develop automations.  

How has it helped my organization?

At my workplace, I developed three automations which saved a lot of efforts and avoided manual interventions. We saved thousands of manual efforts.

What is most valuable?

  • Screen scraping
  • Data scraping
  • Web recording, etc. 

The features of this tool are really awesome to use and very helpful to automate tasks.

What needs improvement?

There are no cons I found in this tool. A free license would help everyone to learn about this tool.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Technical Consultant at Ibis-Instruments d.o.o.
Real User
An intuitive tool for that saves us time with repetitive and boring tasks
Pros and Cons
  • "From jobs that require reading and processing emails, to jobs that require scraping information from web pages, this tool allows us to do anything that can be done by a human."
  • "Definitely, the machine learning engine should be improved so that we can process more invoices and purchase orders in PDF format with ease."

What is our primary use case?

I've used UiPath Studio to develop Automation projects that help me automate repetitive and manual tasks. This lets me focus on other, more important jobs to do.

How has it helped my organization?

I've been able to automate some tasks and projects both for me and my colleagues to help us with boring repetitive work. From jobs that require reading and processing emails, to jobs that require scraping information from web pages, this tool allows us to do anything that can be done by a human. 

What is most valuable?

UiPath studio recorder allows us to automate jobs very quickly and very easily.

The tool is intuitive and precise. It is easy to use with not a lot of programming knowledge needed. Also, there many built-in activities that let us automate tasks. If there is no activity available then it is probable that somebody has built one already.

What needs improvement?

Definitely, the machine learning engine should be improved so that we can process more invoices and purchase orders in PDF format with ease. There is a beta version but it is not stable. This is the only place where UiPath needs to improve because their competitors have this option and it is useful.

For how long have I used the solution?

I've been using UiPath and UiPath Studio for more than a year.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Head RPA and Quality Engineering
Real User
Improves our organization with efficient and accurate data processing
Pros and Cons
  • "UiPath has improved our organization; the primary difference introduced by the application of the UiPath tool is the speed of processing and accuracy in the data processing."

    What is our primary use case?

    The primary use case of this solution is to generate a report by scraping data, filtering it and combining the data for input to another system.

    How has it helped my organization?

    UiPath has improved our organization; the primary difference introduced by the application of the UiPath tool is the speed of processing and accuracy in the data processing.

    What is most valuable?

    The most valuable feature is the unattended robot, it adds a lot of value. Besides, there are certain situations where attended robots are employed to perform specific tasks.

    What needs improvement?

    Making improvements in the processing speed would be a good idea. I have experienced that sometimes during the development of robots, it becomes prolonged and unresponsive. Also, sometimes errors pop out of nowhere for already working simulations. This is not a significant limitation, but it would be nice if these instances can be eradicated. 

    For how long have I used the solution?

    One to three years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    alberto.carrilho - PeerSpot reviewer
    Power Electronics Engineer at Carrilho Engineering
    Real User
    It's very easy to set up an automation process

    What is our primary use case?

    We use UiPath mostly for automating data entry forms and automatically copy-pasting between different apps.

    How has it helped my organization?

    We reduced a 10 people team to just one person, who just stands by most of the time and monitors the robotization process in action.

    What is most valuable?

    • It's very easy to set up an automation process. 
    • The application is very intuitive and user-friendly. 
    • There're also lots of training classes and training material available.

    What needs improvement?

    Our developers experienced some sluggishness while developing a very large automation. This only happened during automation though; the actual automation was not slow at all while running.

    For how long have I used the solution?

    One to three years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free UiPath Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2025
    Buyer's Guide
    Download our free UiPath Report and get advice and tips from experienced pros sharing their opinions.