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PeerSpot user
Software Assets Manager at a financial services firm with 5,001-10,000 employees
Real User
Turnaround time for claims payment has been reduced
Pros and Cons
  • "It is easy to manage the robotics environment with Orchestrator, including scheduling and reporting."
  • "Optical character recognition for hand written documents could be improved."

What is our primary use case?

The primary use case is for a medical claims process automation using UiPath RPA.

How has it helped my organization?

  • Streamlined the medical claims process. It reduced errors by 30 percent.
  • Improved user productivity by 50 percent.
  • Turnaround time for claims payment has been reduced from 120 days to 30 days.

What is most valuable?

It is easy to manage the robotics environment with Orchestrator, including scheduling and reporting.

What needs improvement?

Optical character recognition for hand written documents could be improved.

Buyer's Guide
UiPath
October 2024
Learn what your peers think about UiPath. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.

For how long have I used the solution?

15 months.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Associate Consultant
Real User
Basic knowledge of .NET is sufficient to develop a workflow
Pros and Cons
  • "Email automation can access emails in multiple ways."
  • "It is easy to use as drag-and-drop features are present."
  • "Basic knowledge of .NET is sufficient to develop a workflow."
  • "UI commands with minutes change in selector: The command works effectively in all environments."
  • "It could improve the service by resolving the bugs and providing the fixes as soon as possible."

What is our primary use case?

To automate various business processes which include generating reports, data entry into certain applications, email automation, and web automation.

How has it helped my organization?

  • It is easy to use as drag-and-drop features are present. 
  • Basic knowledge of .NET is sufficient to develop a workflow. 
  • Almost includes all the activities used for automation.

What is most valuable?

  • Email automation can access emails in multiple ways.
  • UI commands with minutes change in selector: The command works effectively in all environments.

What needs improvement?

It could improve the service by resolving the bugs and providing the fixes as soon as possible.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
UiPath
October 2024
Learn what your peers think about UiPath. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
PeerSpot user
Network analyst at Filiperson Special Papers
Real User
With a few clicks, we can automate a great demand for navigations in web systems

What is our primary use case?

Work automating demands of our clients like emails and withdrawal of data from PDFs to database.

How has it helped my organization?

UiPath has been a hero to our customers as we have been able to perform data analysis faster and more accurately thanks to the speed of the theft created.

What is most valuable?

The web recorder without a doubt is the best. With a few clicks, we can automate a great demand for navigations in web systems.

What needs improvement?

Data extraction via PDF needs to be reviewed, although working fine with OCR, it still leaves a craving for PDFs with image source.

For how long have I used the solution?

Trial/evaluations only.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Real User
The recording feature and data scraping are invaluable features

What is our primary use case?

To automate day-to-day tasks for the user in the current project, for example, reports, tickets, price quotation and sending and receiving e-mail.

How has it helped my organization?

UiPath has saved us several hours of repetitive work, as well as people who are more motivated to seek personal and professional improvements.

What is most valuable?

  • The recording feature
  • Data scraping
  • Drag and drop
  • Browser capabilities.

What needs improvement?

Processing PDF images with the manual PDF feed does not work very well.

For how long have I used the solution?

Trial/evaluations only.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Real User
Lots of variables and activity creation was one of the best features

What is our primary use case?

The software is used for automating the process improvement and simplifying workflow as our organization is an insurance-based organization. Also, it is used to create some small repositories which can be used for future use of process improvement.

How has it helped my organization?

It has brought some new projects as our clients need automation testing of several systems which could be automated in less time.

As UiPath can be developed in very less coding and is simple to learn, it was useful for a lot of individuals to learn and grow in UI automation.

What is most valuable?

UI Explorer, universal search feature and UI easy look and feel were found to be most valuable. Also, lots of variables and activity creation was one of the best features of UiPath.

What needs improvement?

Due to the heavy load of robot creation, the system gets hanged while starting up the robot, as well as the application startup takes a lot of time, and the validation of licence can be bypassed if the user directly starts UiPath from the system.

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Application Developer at gallagher service center
Real User
The framework is the best feature which I have found

What is our primary use case?

Automating the repetitive rule-driven and data-driven process, a process which can be run continuously without manual input has been automated using UiPath.

How has it helped my organization?

In terms of ROI, FTE, and accuracy, UiPath has changed a lot in the organization. Processor count has been replaced with just one bot, and the accuracy is at a bit better position as there is no human error at all.

What is most valuable?

UiPath framework is the best feature which I have found, and you need to be a pro in programming to use UiPath. UI Explorer and other data capturing techniques like OCR(Microsoft/Google) are amazing.

What needs improvement?

It is not limited to any particular job areas; it can be implemented where the same repetitive rule-driven or data-driven jobs are going without any human intervention or human intelligence. 

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Project Leader at KPMG Argentina
Real User
Data scraping is a valuable tool to obtain data from any interface

What is our primary use case?

Calculation of commissions, from dispersed information in worksheets generated by different departments.

How has it helped my organization?

Has reduced the processing time of the transactions, for example, tasks that can take a person five days, with RPA was reduced to less than four hours.

What is most valuable?

  • Data scraping because it is a valuable tool to obtain data from any interface
  • Citrix automation because it allows interaction with very old systems such as terminals and with very new systems, but that can only be accessed via Citrix or RDP.

What needs improvement?

On any area, an additional feature that must be included is the AI, with the respective documentation and support.

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
DiegoJCMoreira - PeerSpot reviewer
Works at a consultancy with 201-500 employees
Real User
It has a very good OCR engine

What is our primary use case?

I use UiPath to automate processes that use different systems. This is the best use for the tool since it has integration with a lot of systems.

How has it helped my organization?

We were able to automate processes that use different systems with only one tool. This approach has decreased the time of development and increased profit.

What is most valuable?

  • The integration with the systems: that makes it easy to automate any process.
  • It also has a very good OCR engine.

What needs improvement?

It is very expensive to acquire a UiPath license, and this cost makes it not so easy to profit from the automation.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free UiPath Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free UiPath Report and get advice and tips from experienced pros sharing their opinions.