What is our primary use case?
My company uses Veeam's available tools on an on-premises model. We don't have a cloud workload. We aim for the on-premises replication and backup application through Veeam.
Veeam ONE is used as a backup for all of our critical workloads. My company also does the replication part with DR. Veeam ONE, which is used for centralized monitoring and for all the workloads, so it will give us some kind of capacity planning and performance recommendations.
What is most valuable?
The most valuable feature of the solution stems from the fact that the replication part can be managed with some kind of automatic switchover capabilities as well, which is a good feature available compared with other products. We won't have to deal with the servers with different IPs that are segmented since Veeam ONE automatically takes care of it. We can also do a switchover from primary DB to DR or DR to primary DB, and it is somewhat very easy and user-friendly, especially if you compare it with other products. The tool provides an easy-to-navigate feature of all the functionalities it has for its users.
What needs improvement?
There are certain shortcomings associated with the virtualization infrastructure. If it is possible to have some kind of infrastructure that provides application visibility, then it can be a huge advantage for the users.
I would like to expand a total maintenance solution for the infrastructure side which can include applications, storage, and everything. Veeam ONE will be confined to some VM resource-level solutions, but I think it needs to grow beyond that.
I want the product to be available at a cheaper rate.
For how long have I used the solution?
I have been using Veeam ONE for more than four years. I am a customer of the tool. I think my company uses Veeam ONE 7.0, which is the latest version of the product.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a seven out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a six out of ten. Introducing a cloud version of the tool can increase its scalability.
Only the administration people use Veeam ONE, which consists of around two or three people.
The product is used on a daily basis.
There is no plan to increase the number of users associated with the product.
How are customer service and support?
There are no immediate technical certified people in Sri Lanka. Support is very difficult. Certified people are not available to provide support services. I rate the tool's support services as a three out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Currently, our company uses Barracuda Spam Filter and Barracuda Email Security Gateway. My company also uses an open-source ESP tool for email security. I have experience with Commvault and Veritas.
How was the initial setup?
On a scale of one to ten, where one is difficult, and ten is easy to set up, I rate the product's initial setup phase a seven out of ten. With the configuration part, the lack of technical people, like engineers or local engineers, to do the setup part is an issue, and it is the only difficulty that we have come across.
During the product's deployment phase, there are a few configuration issues while doing certain kinds of activities.
The solution is deployed on an on-premises model.
The solution can be deployed in one or two days.
One person can deploy the solution.
What was our ROI?
I think the tool saves us time and effort when doing any type of activity.
What's my experience with pricing, setup cost, and licensing?
On a one to ten scale, where one is very cheap and ten is very expensive, I rate the price as a five out of ten.
Which other solutions did I evaluate?
I evaluated Veeam ONE against Commvault. Veeam ONE's replication capability is better than that of Commvault.
What other advice do I have?
The product has improved data management tasks, especially in the area of capacity planning. The capacity planning provides suggestions on which VMs where oversizing is required or whether there is under sizing that is required.
The analytics capabilities have helped our company's decision making processes since based on the tool's capacity planning feature, we will know what will be the resource consumption. Based on the resource consumption part, we can decide whether we need to go in with another resource allocation or do we need some kind of a hardware upgrade. It is possible to have an initial budget allocation based on the usage of the resources.
I am satisfied with the product.
I rate the tool a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.