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Network Administrator at BROCKPORT CENTRAL SCHOOL DISTRICT
Real User
An intuitive interface that provides successful backups without needing to tweak or do any adjusting
Pros and Cons
  • "It has an intuitive interface, and it provides us with successful backups without needing to tweak or do any adjusting. We just set it up and like their ad says, "It Just Works.""
  • "The one downside to Veeam is that they don't have a cloud product of their own."

What is our primary use case?

We're using Veeam for our on-prem backup of VMware vSphere environment and a couple of physical Microsoft servers. We're using version 10 of Backup & Replication.

What is most valuable?

It has an intuitive interface, and it provides us with successful backups without needing to tweak or do any adjusting. We just set it up and like their ad says, "It Just Works."

What needs improvement?

The one downside to Veeam is that they don't have a cloud product of their own. They partner with people and they support vSphere 7 and our cloud backup doesn't, and neither do many of the cloud backups that they partner with. I've looked at a couple of them. We partner with iland and they don't support version 7. They only support version 6.7.

Iland is our cloud backup and it utilizes Veeam. Veeam supports version 7 of vSphere, so they stay pretty up to date. They lag behind, but everyone lags behind a little bit. Once vSphere VMware does an upgrade, it takes a little while for places to support that upgrade. Of course, we always wait until our backup product supports it. But Veeam does a pretty decent job of keeping a short window, and they're able to support a fairly current version of VMware.

For how long have I used the solution?

We've been using this solution for two years.

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Veeam Data Platform
November 2024
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How are customer service and support?

They don't have a dedicated support person for you, like ExaGrid, but their support is decent.

Which solution did I use previously and why did I switch?

We've used Symantec, Veritas, and Arcserve years ago, and those interfaces were awful. Veeam is hands down the best interface that I've dealt with for a backup solution.

How was the initial setup?

The setup was very straightforward.

Which other solutions did I evaluate?

I wish Veeam had their own cloud product. We are looking at a company called Infrascale, and I've seen that they have a lot of benefits over the other solutions we've looked at. I also want to look at Unitrends again because it was a pretty good solution when we were using it, but it had some drive failures. Plus, their GUI was all over the place.

With Infrascale, you can boot up your VM in their DR site, just like I can in vSphere, and log into it and look at it. A majority of our VMs are Microsoft Server products, so we could log into it and test that the data is there. That would make it great for testing our backups, which is something we need to do because our New York state auditors require that. It would make it so easy to test the environment, and it's not so easy with Veeam. You need a VMware and a vSphere environment in place to bring those VMs up, but here you don't.

What other advice do I have?

I would rate them a 10 out of 10. They probably have the best product I've ever dealt with.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
MagnoCastellar - PeerSpot reviewer
CIO at Rhmeb
Real User
Top 20
Protects data and has fast virtual machine restoration using duplication for quick backups
Pros and Cons
  • "The most critical features of Veeam Data Platform for ensuring availability and integrity are its fast virtual machine restoration using duplication for quick backups and the COBRA point functionality that allows us to run regu"

    What is our primary use case?

    I've been using Veeam Data Platform in our data protection strategy regularly for the past year. We rely on it daily to manage our information.

    What is most valuable?

    The most critical features of Veeam Data Platform for ensuring availability and integrity are its fast virtual machine restoration using duplication for quick backups and the COBRA point functionality that allows us to run regular tests in our environment.            

    For how long have I used the solution?

    I have been using Veeam Data Platform for the past two years. 

    What do I think about the stability of the solution?

    As for stability, I'd also rate it as an eight out of ten. We haven't encountered any issues with stability in the two years we've been using it.

    What do I think about the scalability of the solution?

    I'd rate the scalability of this solution as an eight out of ten. 

    How are customer service and support?

    I've contacted Veeam's technical support, and I found it to be very good. They responded promptly within two hours when I had an issue with restarting a process, and they were able to solve the problem effectively.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is straightforward.I'd rate my experience with the initial setup as an eight out of 10 for ease.  The solution is deployed on the cloud using CrownCloud as the provider. The deployment took approximately thirty minutes, and it was done by an integrator, requiring two people for the deployment.

    What was our ROI?

    I've observed a return on investment mostly during problem instances where quick recovery or restarts are crucial. It's akin to having insurance; you might not use it often, but when needed, it's invaluable to have.

    What's my experience with pricing, setup cost, and licensing?

    We dont have the exact licensing costs, but we pay for a comprehensive service package that includes technical support, cloud services, and data center services. There may be additional costs beyond the standard license, but I'm not sure about the specifics. However, I believe the yearly cost is around five thousand dollars.

    Which other solutions did I evaluate?

    Before using Veeam Data Platform, I evaluated other options such as Big Kapolei and SZAC. However, I decided to go with VMware Data Platform because it seemed more appropriate for our virtual machine environment and the integration looked good.

    What other advice do I have?

    I would rate Veeam Data Platform an eight overall.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Buyer's Guide
    Veeam Data Platform
    November 2024
    Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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    Ozgur-Ekinci - PeerSpot reviewer
    Technical Operations Manager at BTSERVISI
    Real User
    Top 5Leaderboard
    The solution provides flexible licensing options and good technical support, but it must improve its scalability and performance
    Pros and Cons
    • "Continuous Data Protection is a game-changing technology."
    • "The product must improve its performance."

    What is our primary use case?

    The solution is used for backup and replication of data. We can create a backup copy of off-site data.

    What is most valuable?

    The backup feature is valuable. It uses snapshot-based replications. Continuous Data Protection is a game-changing technology. Including Veeam, there are only three software vendors that provide this technology.

    What needs improvement?

    The product must improve its performance. Sometimes, the backup is very slow. It might be because of the backup infrastructure or the network infrastructure. Sometimes, it is because of Veeam’s abilities.

    For how long have I used the solution?

    I have been using the solution for more than ten years. I have been using the latest version for two years.

    What do I think about the stability of the solution?

    The tool’s stability depends on the people who maintain the platform. If they do not manage it well, the stability will be lower. The more we manage, the more stability we get. If we take care of our platform daily, there won't be any problems. If we don't look at it for a week, we will have some problems.

    What do I think about the scalability of the solution?

    Veeam has some performance issues after we reach a couple of 1,000 virtual servers. We have more than ten customers using the product.

    How are customer service and support?

    The technical support is very good.

    How was the initial setup?

    The initial setup is not straightforward. It depends on the customer’s infrastructure, architecture, CDP, and storage. We must be very careful about which tools should be used for the implementation. Infrastructure assessment should be done very carefully. A person must be a good Veeam engineer to decide which tools and add-ons should be in place to deploy the solution.

    The customer infrastructure assessment should be done. We must find how many virtual servers will be backed up, how many client machines will be backed up, and how many physical servers will be backed up. If a replication solution is in place, we should ask for a wider bandwidth for the customer.

    If the customer will be using CDP technology, then we have to do some additional installations on the customer's physical servers. We must understand how many proxies, backup repositories, and immutable repositories we will use.

    What's my experience with pricing, setup cost, and licensing?

    The solution provides flexible licensing options. We can have it perpetually. We can have it yearly or once in three years. We can also get the Veeam Universal License.

    What other advice do I have?

    Veeam is the only IT vendor that provides many features in one bundle. I recommend the tool to others. Overall, I rate the solution a seven out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    IT at Bouygues Construction
    Real User
    A tool useful to monitor infrastructures and for backup purposes that needs to improve its deployment process
    Pros and Cons
    • "I think Veeam ONE is a good product to supervise and monitor infrastructure and for backup purposes."
    • "I face difficulties when trying to deploy Veeam ONE because my active directory restricts some particular rights."

    What needs improvement?

    At the moment, I face difficulties when trying to deploy Veeam ONE because my active directory restricts some particular rights.

    In general, the solution needs to have lesser limitations.

    The technical support of the product needs to be faster.

    For how long have I used the solution?

    I have been using Veeam ONE for five years. I am using the solution's latest version. My company is a customer of the solution.

    What do I think about the stability of the solution?

    Stability-wise, I rate the solution a six out of ten.

    It is difficult to deploy Veeam ONE. I think Veeam ONE is a good product to supervise and monitor infrastructure and for backup purposes.

    What do I think about the scalability of the solution?

    Scalability-wise, I rate the solution a two out of ten.

    In my company, we have ten people who use the solution.

    How are customer service and support?

    When I create a ticket, Veeam's technical support directs me to its L2 support. I rate the technical support a four out of ten.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    On a scale of one to ten, where one is being difficult, and ten is easy, I rate the setup phase an eight.

    The solution is deployed on-premises.

    In the upcoming month, we have plans to deploy it on Azure Cloud.

    There was no particular process we opted for deployment.

    What's my experience with pricing, setup cost, and licensing?

    Our company receives the product at a good price from one of Veeam's integrators, so we don't need to pay the price of the solution declared to the general public.

    On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a five.

    What other advice do I have?

    Veeam ONE is a good product for its supervising capacity, management capabilities, and monitoring purposes.

    I rate the overall product a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Director of Information Technology and Communications at Enertotal sa esp
    Real User
    Stable, scalable, easy to setup, offer good support
    Pros and Cons
    • "It's not complex to replicate and back up the system."
    • "I would like to see the replication and a recovery plan of the servers in the cloud. It's very important."

    What is our primary use case?

    We use this solution for virtualization with VMware. I have approximately 50 servers. We also use it for replication of the file server.

    How has it helped my organization?

    There haven't seen any changes to the way the organization has improved.

    What needs improvement?

    I would like to see the replication and a recovery plan of the servers in the cloud. It's very important.

    For how long have I used the solution?

    I have been using this solution for three months.

    We use one of the first versions of this product.

    What do I think about the stability of the solution?

    It's a stable product. I would rate it an eight out of ten.

    What do I think about the scalability of the solution?

    It's a scalable solution.

    In our company, we have one administrator and one other operator who use it. One person for each server.

    Based on the orders we receive, we will continue to use this product.

    How are customer service and technical support?

    Technical support is good. I would rate them an eight out of ten.

    Which solution did I use previously and why did I switch?

    Previously, I was using IBM Spectrum.

    Three months ago, I made the decision to change to Veeam Backup & Replication because IBM solutions are expensive.

    IBM is very good software, but the problem is the cost. I would rate IBM a ten out of ten.

    I was also using Acronis, but I wasn't sure of it. I did not have the experience with it.

    How was the initial setup?

    The initial setup is straightforward. It's easy.

    It's not complex to replicate and back up the system.

    What about the implementation team?

    We used an integrator, reseller, and a public consultant, which was very expensive.

    The experience was good but it was a bit of a process with a bit of a struggle.

    What's my experience with pricing, setup cost, and licensing?

    This is an expensive product, so reducing the cost would be an improvement. The difference between IBM and Veeam Backup & Replication is insignificant.

    It is approximately $4,000 to $5,000 for the purchase of the product and I paid an additional $2,000 for the renewal.

    What other advice do I have?

    For large enterprise companies, I would suggest IBM, but for small companies, I would recommend Veeam Backup & Replication.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Associate Technical Specialist at Capgemini
    Real User
    A cost-efficient and versatile solution that enhances data platform capabilities
    Pros and Cons
    • "Its interface is designed to be intuitive and it also offers seamless integration with VMware storage, additionally enhancing its ease of use."
    • "Enhancing the level of automation in IT processes would be beneficial."

    What is our primary use case?

    We are using it as a data platform, with a specific focus on backup, recovery, and reporting requirements.

    What is most valuable?

    It offers a user-friendly approach and simplicity in operating, especially in comparison to other backup software options. A very notable feature is its ability to perform Instant VM Recovery, providing quick restoration of virtual machines. Its interface is designed to be intuitive and it also offers seamless integration with VMware storage, additionally enhancing its ease of use.

    What needs improvement?

    Enhancing the level of automation in IT processes would be beneficial.

    For how long have I used the solution?

    I have been using it for four years.

    What do I think about the stability of the solution?

    It is a stable solution.

    What do I think about the scalability of the solution?

    It offers good scalability capabilities. I would rate it eight out of ten.

    How are customer service and support?

    Their technical support is good. After the request is raised through the portal, the technical support team will investigate the issue and provide assistance through either a call, email, or a Webex link for further help.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We had experience with EMC NetWorker, but we switched to Veeam Data Platform due to its cost-effective functionality and balancing capabilities.

    How was the initial setup?

    The initial setup was seamless and fast. I would rate it nine out of ten.

    What about the implementation team?

    The deployment process was done in one day.

    What's my experience with pricing, setup cost, and licensing?

    It is an affordable solution.

    What other advice do I have?

    It is a specific software in terms of its ease of implementation, as it provides a user-friendly interface and supports various forms of backup without the need for additional agents. It doesn't require any extra servers, licenses, or specialized configurations for applications such as SQL or Accelerator backups. I would rate it eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Project Manager and Technical Consultant at a computer software company with 201-500 employees
    Real User
    Top 5
    Feature rich and user friendly solution
    Pros and Cons
    • "There are many valuable features, for example how Copy Job is controlling the band with accelerators. The Enterprise Manager is a valuable feature. There are many very useful features. We can push in the market, because we have an advantage over the other solutions."
    • "CDP also requires a lot of development, because there are a lot of restrictions now for CDP. There is a chance to improve CDP and make it much easier for the customers."

    What is our primary use case?

    We are a seller and an implementer.

    We are implementing on premises as well as on cloud. Now most customers are trying to apply the 3-2-1 policy, and it requires having the process and integration available together.

    The general use cases are that it can be used for any backup, for any data center, whatever it is, virtualized or physical or in the cloud. It is very useful and has a very user-friendly backup with a lot of options. It is very fast, as well. Nowadays, we are trying to be compatible with all the storage infrastructures.

    How has it helped my organization?

    veeam help us a lot to expand our business in the market and provide our customer with an advanced backup solution to protect their Data centers and increase the availability and performance of data recovery to match with target RPO and RTO

    What is most valuable?

    There are many valuable features, for example how Copy Job is controlling the band with accelerators. The Enterprise Manager has valuable add on feature. it has very useful features for centralize management ,Monitoring and controlling. We can push in the market, because we have an advantage over the other solutions. I was previously working with HP Data Protector for a long time, and it was very limited in features and it was no so user friendly.

    What needs improvement?

    In terms of what can be improved, we have already integrated with some Unix environments, which were not supported before. They have some limitations on integration with the advanced features as snapshotting and for some types of storage. We are almost compatible with around four vendors now - HPE , EMC, IBM and Dell. We could go further for this one. They could increase the compatibility for the advanced integrations. 

    CDP also requires a lot of development, because there are a lot of restrictions now for CDP. There is a chance to improve CDP and make it much easier for the customers.

    We can make CDP more flexible. Hypervisor on Linux are the first generation. So, till now a few customers are testing this. I think it will take some time to redevelop them and to integrate them properly. 

    For how long have I used the solution?

    I have been using Veeam Backup & Replication personally for one year, but my company is a partner and have been using it for at least five years.

    I am working with version 11, but I'm not using the features released now currently for the 11a because few customers are using CDP, continuous data protection, and Hypervisor, on Linux and these things. I have not applied the new functions till now, but I know that there are good things from them.

    What do I think about the stability of the solution?

    Veaam Backup & Replication is very good in terms of stablity. It is one of the best now. There is a high competition between Veeam and Commvault, but I think Veaam is getting more and more customers now.

    What do I think about the scalability of the solution?

    Veeam Backup & Replication is so much easier now with the new license,. Now you can scale out without any problem, there is no limitation, by the license to scale out. This is a good thing on Veeam, so you can actually scale out according to the customer needs. There is no restriction on customer capacity, on sizes, etc... Nowadays, it is a good thing that they migrated to this type of license which is not depends on the NO core processor. So, if the customer has enough instances, he can backup for anything and he can expand without any limitation.

    I already have some enterprise customer including one big global company. Most of the other customers are small-medium. , now we can expand to the number of enterprise customer because once you become compatible with IBM, Sun Solaris ,Linux and these High end OS, you will have a lot of new customers in the enterprise area.

    How are customer service and support?

    Our company provides maintenance services for our customers, but most of the customers are required to get support from the vendor. So, even if we are acting as a service-level support, we are protected with backend support from the vendor.

    They are very good. Very positive. Maybe they need to be faster in their response time to the customers. Sometimes the call is taking all day.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I was previously using HP Data Protector.

    There are many differences between HP Data Protector and Veeam Backup & Replication. HPE stopped supporting their products more than five years ago. They sold it to another company ( Micro Focus ), . Since then, there is no investment in the product, and no new development.

    How was the initial setup?

    The initial setup is very simple. It has all the things bundled. Even if there is something not available on the Windows platform they will make it and they will install it. It is very easy for integration.

    The initial setup will not take more than one to two hours. The problem is after this, we need to configure it. You need to configure the storage to match with the customer requirements - to see what the customer needs. So the planning will take a lot of time, of course. After the initial setup, you will need to have good background about what the customer has to be integrated.

    What about the implementation team?

    mainly we are doing the implementation through our certified team and in case we need any support form main vendor we can get it , Veaam technical support team and veeam technical consultant are Excellent and supportive . 

    What was our ROI?

    In terms of Return On Investment , Veeam backup and replication indicates a more productive investment in a long time compared with other solution .

    What's my experience with pricing, setup cost, and licensing?

    Veeam Backup & Replication is not so cheap. Nothing is cheap now in the market. But, it is very good and reasonable considering the integrated features. You can give it an eight out of 10 on the price.

    There are different licensing models. Nowadays, I think you want to focus on the number of instances. They stopped the previous license, Charisma. You want to go by the number of instances licensing .

    We have many different types of licenses. COMMUNITY EDITION ,VEEAM BACKUP & REPLICATION and VEEAM AVAILABILITY SUITE which will include all the advanced option including VEEAM ONE 

    You can get Veaam ONE embedded  which will be cheaper, but few customers are actually going for this because, Veaam ONE is a complete monitoring and reporting solution it is not dedicated for Veaam backup solution. You can use it for monitoring the data center virilization solitons including VMware , MS Hyper-V  , Veaam one has a very powerful monitoring and reporting engine .

    Which other solutions did I evaluate?

    Micro Focus Data Protector , Commvault backup , 

    What other advice do I have?

    My advice to anyone considering Veeam Backup & Replication is that , this is an Excellent Backup solution ,so much user Fridley , easy to be integrate and very fast and powerful in virtualization and cloud Environments you can go for it ,I think it is one of the best solution. in case you have only on-premise physicals solution in DC you may think about anther solution .

    I don't like to give 10 for any vendor. So on a scale of one to ten, I would say, Veaam Backup & Replication is a Nine/10.

    I am now Veeam certified , so I am support Veeam. It took a lot of tough time for me to be certified in Veeam. Their exam is very, tough. So, they need to expand the bar. They should make it slightly easier, because the Veeam  exam is one of the hardest exams I have done. Most of the exam Questions is  depends on different  scenarios. The exam time is very short compared with the number of questions there. , so you will not have a time to read all the questions and give the answers. I believe they should make it easier.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    System Engineer at HeiTech Padu Berhad
    Real User
    Top 10
    A tool that offers a sophisticated interface that makes the monitoring part easier
    Pros and Cons
    • "The product's initial setup phase was straightforward for me."
    • "The user experience can be better, as it is one of the areas with shortcomings in the product."

    What is our primary use case?

    I use Veeam ONE in my company to provide customer backup reports if required. Veeam ONE is also useful for monitoring any issues with the current server. My company views logs from Veeam ONE to see if there is any solution that we can give to customers. My company uses Veeam ONE to look at what advice we can give customers to ensure that all their servers are always protected.

    How has it helped my organization?

    The benefit I get from the product is that it is a sophisticated monitoring tool that helps our company's team, along with the infrastructure team, view the current status of all the servers monitored with Veeam ONE.

    What is most valuable?

    The most valuable feature of the solution is that it offers a very sophisticated interface to view, making it a bit easier for our company's operations team to take care of the monitoring part involving the current status of the server and server backup status.

    What needs improvement?

    I think there are no suggestions from my end for an improvement of Veeam ONE.

    The user experience can be better, as it is one of the areas with shortcomings in the product.

    I feel Veeam ONE has no downsides apart from its reporting area, which can be improved in such a way that its users can customize more of the report templates in an in-depth manner. I think there are improvements in Veeam ONE that I can see, including the tool's area that provides more flexibility in generating reports for its customers to view.

    For how long have I used the solution?

    I have been using Veeam ONE for more than a year. My company operates as a system integrator of the product.

    What do I think about the stability of the solution?

    For my current usage, Veeam ONE is pretty stable.

    What do I think about the scalability of the solution?

    Veeam ONE is a really scalable solution.

    Veeam ONE is used by one of my company's customers.

    How are customer service and support?

    At times, my company contacts the solution's technical support. My company's support for Veeam ONE is similar to the one we get for the backup solution from Veeam. The suggestions provided by Veeam's support team have been very useful for my company. Veeam's support team provides users with a nice view of the usability of Veeam ONE.

    I rate the technical support an eight out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    For monitoring purposes, my company uses a free, open-source solution like Zabbix. Compared to Zabbix, I feel Veeam ONE can be more useful for monitoring purposes.

    Compared to Zabbix, I feel Veeam ONE has no downsides apart from its reporting area, which can be improved.

    How was the initial setup?

    The product's initial setup phase was straightforward for me.

    I do not have any experience in the deployment process of Veeam ONE.

    The solution is deployed on an on-premises model.

    What was our ROI?

    To date, I have seen a return on investment from the use of Veeam ONE in my company. The ROI is quite high considering the value Veeam ONE provides its users.

    What's my experience with pricing, setup cost, and licensing?

    For now, I think the pricing of Veeam ONE is quite okay for any of the infrastructures, especially for those who want a backup system and a tool that provides monitoring services.

    What other advice do I have?

    People can look at Veeam ONE if they want one application to provide them with a sophisticated monitoring tool and useful backup reports easily.

    I rate the overall tool an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
    PeerSpot user
    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.