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reviewer1213113 - PeerSpot reviewer
Account Manager at a tech services company with 51-200 employees
Real User
Reliable, affordable and user friendly
Pros and Cons
  • "Veeam Backup & Replication is a great alternative to what is out there. Some of the backups just allow an agent backup to the cloud. You can back up a thousand different ways, but this is a great way to keep a customer and a company in compliance in that they've got their data secure onsite and offsite. The data being transferred to the NAS at the customer's location and also the data being sent to the cloud is encrypted in transit and it's also encrypted at rest so that nobody is going to be able to hack into that. No one will have the keys to do that."
  • "Veeam is good up until 300 VMs."

What is our primary use case?

Our primary use case with Veeam Backup & Replication is to backup critical data. We would recommend that a person put on a Veeam backup service so that in a disaster recovery scenario you set what has to come back up first because that is going to be the critical information that has to go back up as quickly as possible. You can put anything on critical servers, but we recommend that you use it for critical data that it is going to be restored within a four hour timeframe.

Veeam Backup & Replication can be deployed as agent-based or you can set it up to replicate back to a NAS, some sort of device onsite, so that a copy of your data goes to the device onsite and another copy goes to a data center for a backup as well. Then, if that server crashes, the device that's at the location has the latest copy of the good data from where they get the backup.

How has it helped my organization?

Veeam Backup & Replication has most definitely improved our organization because it saves the IT a lot of headache. 

What is most valuable?

Veeam Backup & Replication is a great alternative to what is out there. Some of the backups just allow an agent backup to the cloud. You can back up a thousand different ways, but this is a great way to keep a customer and a company in compliance in that they've got their data secure onsite and offsite. The data being transferred to the NAS at the customer's location and also the data being sent to the cloud is encrypted in transit and it's also encrypted at rest so that nobody is going to be able to hack into that. No one will have the keys to do that.

The dashboard is very, very easy to understand. We do demonstrations all the time with customers just to show them. If they've lost particular files because of a server going down, we can retrieve those files for them and quickly bring those files back up. So in a disaster recovery where you've got a location that's either been hit with a tornado, a hurricane, an earthquake, or whatever the disaster might be, this company and customer has to be up, then this data is secured offsite as well, and can be pulled down either to a VM, a virtual machine, or to another physical server. It is just a matter of how fast your internet connection is.

What needs improvement?

Until internet connectivity becomes standard all over the country and all over the world, as far as minimum speeds, the main thing would be just making sure that your data is being transferred as quickly as possible, that the data transfers are seated correctly, and that the replication takes place and is monitored. The service can be managed or unmanaged, it just depends on the customer's IT ability as to how much or how little we can help.

There is always room for improvement on anything, but at this point I think it's perfect. But I'm sure there are other things that customers are wanting that Veeam could probably put in their next update or patch. But at this point I don't have any information on that.

As companies grow, it just depends on what their needs are as to what we can help them with as far as the recovery is concerned. Larger businesses with more than 300 VMs would be a perfect scenario for Rubrik. Veeam, I think is good up until 300 VMs. With other services that we have, it could be lower than a hundred VMs, but it seems that Veeam is in a good spot.

Buyer's Guide
Veeam Data Platform
January 2025
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For how long have I used the solution?

I have been using Veeam Backup & Replication for probably the last four years.

What do I think about the stability of the solution?

This solution runs very smoothly unless there is a server that goes offline on a customer's site that we don't know about, but other than that, the service is rock solid.

What do I think about the scalability of the solution?

The scalability is pretty much straightforward. It's just like updating software. For anybody that has a little bit of sense about how to update services it is pretty straightforward and simple.

Our clients are a mixture of small, medium and large businesses and they are all over the country.

How are customer service and support?

I do sales, so I'm the one that is responsible for selling the sizzle. My IT folks, my engineers, are the ones that face Veeam the company. I would say that the majority of the companies that we deal with in backup and recovery are very, very responsive and I feel Veeam is the same way. It's a great software package, it is inexpensive and it does a lot of things that IT companies and people in general want to see.

Which solution did I use previously and why did I switch?

We use EVault software and Carbonite backups, it just depends on the customer. If you can tolerate 12 to 24 hours of being out of service, then we have other backup services that are right in the ballpark in pricing, but just older technologies. Nowadays everything is like McDonald's and I want it now. I want my hamburger now and I want my data now. It is getting to where customers want that faster RTO and RPO so that they can have their company back up and making money as quickly as possible.

How was the initial setup?

The initial setup is pretty straightforward if you've got a person that knows how things go. Most midsize and large companies will have an IT person on staff that would understand that. If they don't understand it, of course our guys, our engineers, can train them for that and show them which way to go. But normally IT people are pretty familiar with dashboards.

What other advice do I have?

My advice to anyone considering Veeam Backup & Replication would be to definitely demo it and see what you think about it because you can't try it before you buy it, and see how it works in your environment. I'm not too sure if there are any trials that go on for a month at a time, but it depends on the customer. If they decide that this is something good for them, then we move forward with it and adjust as we go. But the majority of our customers know what Veeam is and have seen the product out there, because I send a lot of information out via LinkedIn and send emails to my customers about those services. It would just depend on whether it was an attorney's office, a hospital, whatever he is, but those folks would want to have their data as quickly as possible.

On a scale of one to ten, I would give Veeam Backup & Replication a 10.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
MagnoCastellar - PeerSpot reviewer
CIO at Rhmeb
Real User
Top 20
Protects data and has fast virtual machine restoration using duplication for quick backups
Pros and Cons
  • "The most critical features of Veeam Data Platform for ensuring availability and integrity are its fast virtual machine restoration using duplication for quick backups and the COBRA point functionality that allows us to run regu"

    What is our primary use case?

    I've been using Veeam Data Platform in our data protection strategy regularly for the past year. We rely on it daily to manage our information.

    What is most valuable?

    The most critical features of Veeam Data Platform for ensuring availability and integrity are its fast virtual machine restoration using duplication for quick backups and the COBRA point functionality that allows us to run regular tests in our environment.            

    For how long have I used the solution?

    I have been using Veeam Data Platform for the past two years. 

    What do I think about the stability of the solution?

    As for stability, I'd also rate it as an eight out of ten. We haven't encountered any issues with stability in the two years we've been using it.

    What do I think about the scalability of the solution?

    I'd rate the scalability of this solution as an eight out of ten. 

    How are customer service and support?

    I've contacted Veeam's technical support, and I found it to be very good. They responded promptly within two hours when I had an issue with restarting a process, and they were able to solve the problem effectively.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is straightforward.I'd rate my experience with the initial setup as an eight out of 10 for ease.  The solution is deployed on the cloud using CrownCloud as the provider. The deployment took approximately thirty minutes, and it was done by an integrator, requiring two people for the deployment.

    What was our ROI?

    I've observed a return on investment mostly during problem instances where quick recovery or restarts are crucial. It's akin to having insurance; you might not use it often, but when needed, it's invaluable to have.

    What's my experience with pricing, setup cost, and licensing?

    We dont have the exact licensing costs, but we pay for a comprehensive service package that includes technical support, cloud services, and data center services. There may be additional costs beyond the standard license, but I'm not sure about the specifics. However, I believe the yearly cost is around five thousand dollars.

    Which other solutions did I evaluate?

    Before using Veeam Data Platform, I evaluated other options such as Big Kapolei and SZAC. However, I decided to go with VMware Data Platform because it seemed more appropriate for our virtual machine environment and the integration looked good.

    What other advice do I have?

    I would rate Veeam Data Platform an eight overall.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Buyer's Guide
    Veeam Data Platform
    January 2025
    Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
    838,713 professionals have used our research since 2012.
    Paola Haro - PeerSpot reviewer
    Pre-Sales Engineer at COMGSP S.A
    Reseller
    Offers great scalability and flexibility with reasonable pricing
    Pros and Cons
    • "The most valuable data protection features in Veeam are encryption and error handling."
    • "Apart from security improvements, enhancing compatibility with various platforms and addressing limitations related to integration and verification would be beneficial."

    What is our primary use case?

    Using Veeam Data Platform, I manage data migration to the cloud, business recovery, and various configurations.

    What is most valuable?

    The most valuable data protection features in Veeam are encryption and error handling. Encryption safeguards sensitive information like credit card data, while robust error handling ensures data integrity.

    What needs improvement?

    Apart from security improvements, enhancing compatibility with various platforms and addressing limitations related to integration and verification would be beneficial. For instance, ensuring seamless integration with AWS and overcoming hardware-related constraints for incremental verification would enhance overall usability and reliability.

    How are customer service and support?

    I have had a great experience with their support team. They are highly professional, knowledgeable, and always willing to help, providing valuable assistance in improving our product. I would rate the support at a nine out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Veeam's security might be weaker than Dell's, but in terms of performance and reliability, Veeam often matches or surpasses Dell. For tasks like isolating areas for maintenance, Veeam offers more automated solutions compared to Dell's manual processes.

    How was the initial setup?

    The initial setup of Veeam is easy, typically requiring minimal personnel for maintenance.

    What's my experience with pricing, setup cost, and licensing?

    The pricing for Veeam Data Platform varies based on functionality needs. While it can be costly for clients requiring application backup, it is generally considered reasonable considering the extensive features offered.

    What other advice do I have?

    We use Veeam for backup and disaster recovery because of its ease of use and our team's expertise. However, we are exploring other options, like daily security solutions, to ensure we provide the best fit for our clients' needs, rather than sticking to just one tool.

    Veeam works best in Azure environments, but it might not be ideal for security-focused solutions like ADAP. However, it excels in hyper-converged infrastructure setups, making it a strong choice for those environments.

    Veeam's scalability and flexibility benefit our organization by seamlessly integrating into existing environments, especially with popular hypervisors. This ease of integration simplifies management and allows for efficient testing, making it straightforward to use and manage.

    Overall, I would rate Veeam Data Platform as an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Giovanni Golinelli. - PeerSpot reviewer
    Hybrid IT Architect at Quanture Spa
    Real User
    Top 5Leaderboard
    A simple-to-learn product with a straightforward restoration process
    Pros and Cons
    • "Veeam Backup & Replication is definitely very useful and simple to learn, and the restoring processes are very straightforward, making it a very solid product."
    • "The scalability of the product in large organizations is an area of concern where improvements are required."

    What is our primary use case?

    For most of our company's customers, we use it for the backup process or to create a copy of the backup outside in an off-site or cloud location. Only for a few of our company's customers do we use the replication part of the tool, or if they have a secondary site where they want to have a copy of the VM in production.

    What is most valuable?

    Veeam Backup & Replication is definitely very useful and simple to learn, and the restoring processes are very straightforward, making it a very solid product.

    What needs improvement?

    Veeam Backup & Replication can be installed on a platform like Windows only. Veeam has more components but is always installed on Windows VMs. For some of the roles like proxy, Veeam could deploy and develop a solution that does not need to use Windows VMs because of its cost in terms of licenses and scalability. The solution works only on Windows but should be able to work on platforms like Linux in the future.

    The scalability of the product in large organizations is an area of concern where improvements are required.

    For how long have I used the solution?

    I have been using Veeam Backup & Replication for twelve years. I use Veeam Backup & Replication V12. My company has a partnership with Veeam.

    What do I think about the scalability of the solution?

    In my company, seven to eight people deliver deployment services related to Veeam Backup & Replication, along with support for some of our company's customers.

    How are customer service and support?

    At times, our company needs to open a ticket with the technical team to troubleshoot some strange behavior or some difficulties in managing an upgrade in the product.

    I rate the technical support an eight out of ten.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The product's initial setup phase was not difficult. There were no difficult steps to install the product. With Veeam Backup & Replication, there is a need to have a license for Windows Server license, but it need not be considered a huge requirement.

    In our company, we need to have at least one VM from Windows, along with one backup repository, after which it is possible to start with the deployment of Veeam Backup & Replication on a single VM. Depending on the complexity of the environment my company deals with, my company will need to install more VMs with many roles, like proxy. The straightforward deployment process takes two hours for a single VM, but it takes more time when there is a need to create more VMs.

    The solution is deployed on an on-premises model.

    For a simple environment, the initial deployment, and not the configuration, takes not more than two hours.

    What about the implementation team?

    I work in Italy as a system integrator, so I install the product for our company's customers.

    What was our ROI?

    The money put into Veeam Backup & Replication is the right investment.

    What's my experience with pricing, setup cost, and licensing?

    I would say that the product is fairly priced.

    Which other solutions did I evaluate?

    My company chose Veeam Backup & Replication over other products since it is quite simple to deploy and manage. My company delivers backup as a service for some of our customers using Veeam Backup & Replication. My company has implemented a legal infrastructure in our data center, and we use it to remotely manage the backup recovery process for some of our customers.

    What other advice do I have?

    I would tell those who plan to buy the solution that it is important to do a PoC to understand how simple it is to implement the product and use it on a daily basis for data protection.

    I could split my rating for the evaluation of the product in a small environment and a huge environment. For small environments, I rate the tool a nine out of ten since it works as a very effective solution. For complex or huge environments, I rate the tool an eight out of ten since scalability is one of the areas of concern in the product, especially when users want more services from the product.

    I rate the overall tool an eight and a half out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer:
    PeerSpot user
    IT System Engineer at Hoffmann GmbH
    Real User
    Top 20
    Robust data protection and management offering user-friendly interface, comprehensive virtual machine backup capabilities and efficient instant recovery
    Pros and Cons
    • "The standout feature for us is instant recovery."
    • "It would be beneficial to have enhanced solutions for database backup, particularly for Oracle databases in the context of SAP systems."

    What is our primary use case?

    We use it to back up all of our virtual machines, including those on hardware and Hyper-V solutions, and some of our physical machines.

    How has it helped my organization?

    It allows us to perform instant recovery for SIM machines. This means that we can quickly install the configuration and check whether the machine is operational or not. This efficient process allows us to assess the status and decide to proceed or make necessary adjustments. Unlike traditional methods that may take up to two hours for restoration, our instant recovery feature enables us to recover in as little as five minutes, providing a prompt evaluation of the machine's functionality.

    What is most valuable?

    The standout feature for us is instant recovery. Additionally, we have the capability to replicate our repository in various clouds. It proves highly beneficial as we only need to configure a single repository and instruct it to replicate all backups that we have on-premises.

    What needs improvement?

    I would like to improve Cloud application, as well as disaster recovery since we must export our data from our buildings to another location. It would be beneficial to have enhanced solutions for database backup, particularly for Oracle databases in the context of SAP systems.

    For how long have I used the solution?

    I have been working with it for two years now.

    What do I think about the stability of the solution?

    I would rate its stability eight out of ten.

    What do I think about the scalability of the solution?

    Scaling up the system requires significant resources, necessitating the use of knowledge base tools dedicated to both storage and virtualization. I would rate it seven out of ten. We utilize it daily with a user base of a thousand individuals. Going forward, we have plans to expand its usage further.

    How are customer service and support?

    The customer support is outstanding. Whenever I open a case, there is always a prompt and highly effective real-time response. I find it fair, quick, and competent. I would rate it ten out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We initially employed Active View, and transitioning to Veeam proved to be a beneficial decision. However, due to the company's shift to another provider, we were unable to continue using the product. The integration with Google Cloud was limiting, and as we required an on-premises solution, we had to explore alternatives.

    How was the initial setup?

    Setting up the system was a straightforward process for us. We were able to do it independently without the need for a solution partner, making it a convenient and practical experience. I would rate it eight out of ten.

    What about the implementation team?

    The installation is straightforward, but managing the system can be challenging, as it may require installing various tools on different machines. Consequently, a substantial infrastructure is necessary, involving approximately ten servers for the complete solution. The deployment process took approximately three weeks. Initially, we devised a plan, followed by the design phase. Once the design was finalized, we proceeded with the installation and implementation. The deployment was carried out in-house, with the involvement of two to three individuals.

    What was our ROI?

    I would rate it ten out of ten in terms of ROI.

    What's my experience with pricing, setup cost, and licensing?

    It comes with a higher cost and it is an all-inclusive solution. I would rate it nine out of ten.

    Which other solutions did I evaluate?

    We evaluated three products, namely Cohesity and Rubrik, and after careful comparison, we opted for Veeam.

    What other advice do I have?

    It necessitates careful consideration of factors such as the volume of data to be backed up, the number of servers in play, and the requirement for proxy servers. Overall, I would rate it eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Associate Technical Specialist at Capgemini
    Real User
    A cost-efficient and versatile solution that enhances data platform capabilities
    Pros and Cons
    • "Its interface is designed to be intuitive and it also offers seamless integration with VMware storage, additionally enhancing its ease of use."
    • "Enhancing the level of automation in IT processes would be beneficial."

    What is our primary use case?

    We are using it as a data platform, with a specific focus on backup, recovery, and reporting requirements.

    What is most valuable?

    It offers a user-friendly approach and simplicity in operating, especially in comparison to other backup software options. A very notable feature is its ability to perform Instant VM Recovery, providing quick restoration of virtual machines. Its interface is designed to be intuitive and it also offers seamless integration with VMware storage, additionally enhancing its ease of use.

    What needs improvement?

    Enhancing the level of automation in IT processes would be beneficial.

    For how long have I used the solution?

    I have been using it for four years.

    What do I think about the stability of the solution?

    It is a stable solution.

    What do I think about the scalability of the solution?

    It offers good scalability capabilities. I would rate it eight out of ten.

    How are customer service and support?

    Their technical support is good. After the request is raised through the portal, the technical support team will investigate the issue and provide assistance through either a call, email, or a Webex link for further help.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We had experience with EMC NetWorker, but we switched to Veeam Data Platform due to its cost-effective functionality and balancing capabilities.

    How was the initial setup?

    The initial setup was seamless and fast. I would rate it nine out of ten.

    What about the implementation team?

    The deployment process was done in one day.

    What's my experience with pricing, setup cost, and licensing?

    It is an affordable solution.

    What other advice do I have?

    It is a specific software in terms of its ease of implementation, as it provides a user-friendly interface and supports various forms of backup without the need for additional agents. It doesn't require any extra servers, licenses, or specialized configurations for applications such as SQL or Accelerator backups. I would rate it eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    System IT and Technologies Field Manager at Leumit Health Services
    Real User
    Top 20Leaderboard
    Ease of management, not complicated, very reliable, and has good support.
    Pros and Cons
    • "The features that I have found most valuable are its ease of management, it is not complicated, it is very reliable, has good support and a lot of knowledge on the market for integrators."
    • "I would want them to improve some technical features that are still missing because we are working with NetApp NVMe and they're not fully supporting it yet. But both NetApp and Veeam know about it and they're working on it."

    What is most valuable?

    The features that I have found most valuable are its ease of management, it is not complicated, it is very reliable, has good support and a lot of knowledge on the market for integrators.

    Ease of management was actually one of the main points for me. The second one is the SureBackup. SureBackup is the feature that allows you to automatically restore and check that the backups are consistent. 

    Those are the two main points for our decision to choose Veeam. We made some POCs with some vendors and they took a lot of time and were really too complicated and required way more resources to invest.

    What needs improvement?

    I would want them to improve some technical features that are still missing because we are working with NetApp NVMe and they're not fully supporting it yet. But both NetApp and Veeam know about it and they're working on it. 

    I'd like some improvements in ransom protection capabilities for Windows because they have some features with the Linux repositories but not with Windows.

    There is no support for backing up snapshots from NVMe namespaces on NetApp.

    For the cloud solution we need the Sophos backup solution, but I think that they are close to releasing this.

    For how long have I used the solution?

    I have been using Veeam Backup & Replication for half a year.

    What do I think about the stability of the solution?

    Veeam Backup & Replication is stable. I think we have maybe one ticket open in Veeam support about something that's related to not being a stable system.

    What do I think about the scalability of the solution?

    I'm not ready to answer that because we didn't scale it out or scale it up because we just started working with Veeam Backup & Replication. But our topology will be really easy to scale up. It actually doesn't depend on Veeam itself. It depends more on the storage systems where we're storing their backups or network capacity and not on Veeam.

    There were two guys from my system IT teams and one from the integrator side managing the Veeam infrastructure, but anybody in the system IT team can use it. We use it for the user restoration process or adding systems to the backup. We automated the whole process of adding the system to the backup so we don't need to do that manually, but anybody can access the system and do what it can do according to their permissions.

    I think we're using only about 50% of the features. There is a lot of functionality we've still not used so we are planning to increase our usage.

    How are customer service and support?

    The technical support is really good. We don't spend any time waiting for them and they start working in an hour. But we also have a good local integrator so mostly we don't need the vendor support.

    How was the initial setup?

    I will divide the initial setup into two separate answers. Veeam has the most speedy setup that I have ever seen, but because we make our backup architecture really complicated and really secured, it takes some time for the fine tunings. It is not directly Veeam's problem but it is my network or security perimeter's problem. There was a really funny story with that because it takes a lot of time to configure and to fine tune and so on. After your set up the EXE of Veeam in the next two hours you can start the back up, but if you want to make it really secure and immutable for attacks that we face, you need some time to build it.

    in general it is pretty simple, but if you want to do something specific it can take a long time. Setup also depends on the facilities and resources inside the companies that they can use for that. But overall, it is really simple.

    What's my experience with pricing, setup cost, and licensing?

    Our license is about 200K for three years. It includes everything. It includes support and it includes the Office 365 Backup as well for the whole environment. We have about 6,000 mailboxes to back up.

    For Veeam it's a pretty standard license. We made a tender because we are a kind of public organization so I have to make it on the tender, but that's the reason there is no cost for the hardware that I need to power the Veeam infrastructure.

    Which other solutions did I evaluate?

    Veeam is the only software that is a real comparison with Commvault or NetBackup. It's not really good to compare because NetBackup and other solutions are providing hardware also. So here I have software on one side from Veeam and I have some storage systems or disk systems from other vendors. For now, I have NetApp, but tomorrow it could be EMC, HPE or whatever. That's maybe one of the disadvantages of these vendors, but for me it's not a disadvantage, I'm okay with that.

    Most of the time it is more flexible to not be dependent on any one vendor. We have used previous systems for about 15 years and most of problems are coming from the hardware, but NetBackup does not produce hardware.

    What other advice do I have?

    My advice to anyone considering Veeam Backup & Replication is to check what you need and then decide what you're going to buy. Don't think if you have X money and then go to the market you will get it for that money. You need to understand what the organization's needs are and then to check what our vendors are advising and proposing, because we have almost 100% VxRail and it's 100% VMware. I think Veeam is the most valuable vendor for backup and application systems for VMware. For virtualization no, but VMware yes. And we know that they're working very hard with the NetApp systems and most of their integrations are first coming with NetApp. That was also a point of decision.

    On a scale of one to ten, I would give Veeam Backup & Replication a nine.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    System Engineer at SLIC
    Real User
    Top 20
    Offers easy-to-navigate features but needs improvement in technical support
    Pros and Cons
    • "The tool provides an easy-to-navigate feature of all the functionalities it has for its users."
    • "There are certain shortcomings associated with the virtualization infrastructure."

    What is our primary use case?

    My company uses Veeam's available tools on an on-premises model. We don't have a cloud workload. We aim for the on-premises replication and backup application through Veeam.

    Veeam ONE is used as a backup for all of our critical workloads. My company also does the replication part with DR. Veeam ONE, which is used for centralized monitoring and for all the workloads, so it will give us some kind of capacity planning and performance recommendations.

    What is most valuable?

    The most valuable feature of the solution stems from the fact that the replication part can be managed with some kind of automatic switchover capabilities as well, which is a good feature available compared with other products. We won't have to deal with the servers with different IPs that are segmented since Veeam ONE automatically takes care of it. We can also do a switchover from primary DB to DR or DR to primary DB, and it is somewhat very easy and user-friendly, especially if you compare it with other products. The tool provides an easy-to-navigate feature of all the functionalities it has for its users.

    What needs improvement?

    There are certain shortcomings associated with the virtualization infrastructure. If it is possible to have some kind of infrastructure that provides application visibility, then it can be a huge advantage for the users.

    I would like to expand a total maintenance solution for the infrastructure side which can include applications, storage, and everything. Veeam ONE will be confined to some VM resource-level solutions, but I think it needs to grow beyond that.

    I want the product to be available at a cheaper rate.

    For how long have I used the solution?

    I have been using Veeam ONE for more than four years. I am a customer of the tool. I think my company uses Veeam ONE 7.0, which is the latest version of the product.

    What do I think about the stability of the solution?

    It is a stable solution. Stability-wise, I rate the solution a seven out of ten.

    What do I think about the scalability of the solution?

    Scalability-wise, I rate the solution a six out of ten. Introducing a cloud version of the tool can increase its scalability.

    Only the administration people use Veeam ONE, which consists of around two or three people.

    The product is used on a daily basis.

    There is no plan to increase the number of users associated with the product.

    How are customer service and support?

    There are no immediate technical certified people in Sri Lanka. Support is very difficult. Certified people are not available to provide support services. I rate the tool's support services as a three out of ten.

    How would you rate customer service and support?

    Negative

    Which solution did I use previously and why did I switch?

    Currently, our company uses Barracuda Spam Filter and Barracuda Email Security Gateway. My company also uses an open-source ESP tool for email security. I have experience with Commvault and Veritas.

    How was the initial setup?

    On a scale of one to ten, where one is difficult, and ten is easy to set up, I rate the product's initial setup phase a seven out of ten. With the configuration part, the lack of technical people, like engineers or local engineers, to do the setup part is an issue, and it is the only difficulty that we have come across.

    During the product's deployment phase, there are a few configuration issues while doing certain kinds of activities.

    The solution is deployed on an on-premises model.

    The solution can be deployed in one or two days.

    One person can deploy the solution.

    What was our ROI?

    I think the tool saves us time and effort when doing any type of activity.

    What's my experience with pricing, setup cost, and licensing?

    On a one to ten scale, where one is very cheap and ten is very expensive, I rate the price as a five out of ten.

    Which other solutions did I evaluate?

    I evaluated Veeam ONE against Commvault. Veeam ONE's replication capability is better than that of Commvault.

    What other advice do I have?

    The product has improved data management tasks, especially in the area of capacity planning. The capacity planning provides suggestions on which VMs where oversizing is required or whether there is under sizing that is required.

    The analytics capabilities have helped our company's decision making processes since based on the tool's capacity planning feature, we will know what will be the resource consumption. Based on the resource consumption part, we can decide whether we need to go in with another resource allocation or do we need some kind of a hardware upgrade. It is possible to have an initial budget allocation based on the usage of the resources.

    I am satisfied with the product.

    I rate the tool a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Updated: January 2025
    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.