Using Veeam Data Platform, I manage data migration to the cloud, business recovery, and various configurations.
Pre-Sales Engineer at COMGSP S.A
Offers great scalability and flexibility with reasonable pricing
Pros and Cons
- "The most valuable data protection features in Veeam are encryption and error handling."
- "Apart from security improvements, enhancing compatibility with various platforms and addressing limitations related to integration and verification would be beneficial."
What is our primary use case?
What is most valuable?
The most valuable data protection features in Veeam are encryption and error handling. Encryption safeguards sensitive information like credit card data, while robust error handling ensures data integrity.
What needs improvement?
Apart from security improvements, enhancing compatibility with various platforms and addressing limitations related to integration and verification would be beneficial. For instance, ensuring seamless integration with AWS and overcoming hardware-related constraints for incremental verification would enhance overall usability and reliability.
How are customer service and support?
I have had a great experience with their support team. They are highly professional, knowledgeable, and always willing to help, providing valuable assistance in improving our product. I would rate the support at a nine out of ten.
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Veeam Data Platform
March 2025

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How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Veeam's security might be weaker than Dell's, but in terms of performance and reliability, Veeam often matches or surpasses Dell. For tasks like isolating areas for maintenance, Veeam offers more automated solutions compared to Dell's manual processes.
How was the initial setup?
The initial setup of Veeam is easy, typically requiring minimal personnel for maintenance.
What's my experience with pricing, setup cost, and licensing?
The pricing for Veeam Data Platform varies based on functionality needs. While it can be costly for clients requiring application backup, it is generally considered reasonable considering the extensive features offered.
What other advice do I have?
We use Veeam for backup and disaster recovery because of its ease of use and our team's expertise. However, we are exploring other options, like daily security solutions, to ensure we provide the best fit for our clients' needs, rather than sticking to just one tool.
Veeam works best in Azure environments, but it might not be ideal for security-focused solutions like ADAP. However, it excels in hyper-converged infrastructure setups, making it a strong choice for those environments.
Veeam's scalability and flexibility benefit our organization by seamlessly integrating into existing environments, especially with popular hypervisors. This ease of integration simplifies management and allows for efficient testing, making it straightforward to use and manage.
Overall, I would rate Veeam Data Platform as an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

System Engineer at HeiTech Padu Berhad
A tool that offers a sophisticated interface that makes the monitoring part easier
Pros and Cons
- "The product's initial setup phase was straightforward for me."
- "The user experience can be better, as it is one of the areas with shortcomings in the product."
What is our primary use case?
I use Veeam ONE in my company to provide customer backup reports if required. Veeam ONE is also useful for monitoring any issues with the current server. My company views logs from Veeam ONE to see if there is any solution that we can give to customers. My company uses Veeam ONE to look at what advice we can give customers to ensure that all their servers are always protected.
How has it helped my organization?
The benefit I get from the product is that it is a sophisticated monitoring tool that helps our company's team, along with the infrastructure team, view the current status of all the servers monitored with Veeam ONE.
What is most valuable?
The most valuable feature of the solution is that it offers a very sophisticated interface to view, making it a bit easier for our company's operations team to take care of the monitoring part involving the current status of the server and server backup status.
What needs improvement?
I think there are no suggestions from my end for an improvement of Veeam ONE.
The user experience can be better, as it is one of the areas with shortcomings in the product.
I feel Veeam ONE has no downsides apart from its reporting area, which can be improved in such a way that its users can customize more of the report templates in an in-depth manner. I think there are improvements in Veeam ONE that I can see, including the tool's area that provides more flexibility in generating reports for its customers to view.
For how long have I used the solution?
I have been using Veeam ONE for more than a year. My company operates as a system integrator of the product.
What do I think about the stability of the solution?
For my current usage, Veeam ONE is pretty stable.
What do I think about the scalability of the solution?
Veeam ONE is a really scalable solution.
Veeam ONE is used by one of my company's customers.
How are customer service and support?
At times, my company contacts the solution's technical support. My company's support for Veeam ONE is similar to the one we get for the backup solution from Veeam. The suggestions provided by Veeam's support team have been very useful for my company. Veeam's support team provides users with a nice view of the usability of Veeam ONE.
I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
For monitoring purposes, my company uses a free, open-source solution like Zabbix. Compared to Zabbix, I feel Veeam ONE can be more useful for monitoring purposes.
Compared to Zabbix, I feel Veeam ONE has no downsides apart from its reporting area, which can be improved.
How was the initial setup?
The product's initial setup phase was straightforward for me.
I do not have any experience in the deployment process of Veeam ONE.
The solution is deployed on an on-premises model.
What was our ROI?
To date, I have seen a return on investment from the use of Veeam ONE in my company. The ROI is quite high considering the value Veeam ONE provides its users.
What's my experience with pricing, setup cost, and licensing?
For now, I think the pricing of Veeam ONE is quite okay for any of the infrastructures, especially for those who want a backup system and a tool that provides monitoring services.
What other advice do I have?
People can look at Veeam ONE if they want one application to provide them with a sophisticated monitoring tool and useful backup reports easily.
I rate the overall tool an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Veeam Data Platform
March 2025

Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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Information Technology Officer at MCCi
A scalable and seamless product that is user-friendly and provides excellent support
Pros and Cons
- "The solution is very user-friendly."
- "It would be better if the solution presented the number of servers and the success rate on the dashboard."
What is our primary use case?
We use the solution for the backup of the servers on-premise. We also use it to back up our mailbox.
What is most valuable?
The solution is very user-friendly. I find the compression rate to be very good. It's very easy to go through the restoration process to locate an individual file.
What needs improvement?
It would be better if the solution presented the number of servers and the success rate on the dashboard. Currently, we have to click on user history or get it through emails.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
The tool is very stable.
What do I think about the scalability of the solution?
The solution is scalable and seamless. We have about 80 users in our organization.
How are customer service and support?
The support is good. When I had an issue, the team was very receptive and provided the assistance required through remote sessions. It was very, very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were using Backup Exec. We then switched to Veeam ONE because it is very practical and has different applications integrated with it.
How was the initial setup?
The deployment took two days.
What about the implementation team?
The service providers did the implementation. The solution is easy to maintain. The number of people required for maintenance depends on the size of the business. We need one person to maintain the product in our organization.
What's my experience with pricing, setup cost, and licensing?
I find the pricing to be okay. We have to pay for the license yearly. There are no additional costs associated with the product.
What other advice do I have?
Veeam ONE is a very good product. The usage depends on our organization, whether we're using Linux or Windows. It's compatible with all. The product is seamless. Overall, I rate the solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Technical Pre-Sales Manager at Arcana Info
Customizable with good forecasting capabilities and a nice dashboard
Pros and Cons
- "The solution offers a very straightforward setup."
- "The pricing is very high."
What is our primary use case?
Veeam ONE is for dashboarding purposes. Veeam ONE has the ability to forecast how the infrastructure will be working in the future. You can visualize how you manage your resources or forecast storage. Veeam ONE can also forecast the usage of servers or the lifecycle of servers. It can tell you how your server's working currently and if you use X in the future, how many servers you require for new deployments.
What is most valuable?
It's very useful, customizable, and scalable.
It's good for forecasting future needs.
The dashboard has been very useful. It has good reporting on offer.
The solution offers a very straightforward setup.
It's stable.
What needs improvement?
There aren't really any areas for improvement.
The pricing is very high.
For how long have I used the solution?
I've been working with the solution for about five years.
What do I think about the stability of the solution?
The scalability is very good. I'd rate it nine out of ten. It's easy to expand.
We have five to ten users on the product right now. They monitor 500 or 600 users from the dashboard.
How are customer service and support?
I haven't used technical support. I haven't had any issues. I've been able to manage everything so far.
How was the initial setup?
The setup is very simple and straightforward. That said, it can get complex once you add servers. It takes time to sync the server, for example.
It takes one to two hours to deploy the solution.
The whole process is very simple. You just click next, next, next, and you are done.
What was our ROI?
The stability is good. In a previous version, the stability was good, however, in the newer version, it is working properly. It's reliable. There are no bugs or glitches. It doesn't crash or freeze.
What's my experience with pricing, setup cost, and licensing?
It's an expensive solution. Clients sometimes wonder why they pay so much if they only want reporting.
Users can choose between monthly and yearly pricing.
What other advice do I have?
It is a very good product; however, it's expensive. I'd rate it nine out of ten based on the capabilities and value we get out of it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Technical Consultant at a tech services company with 501-1,000 employees
Automatically adapts to your environment, offers one-click restore, and we are pleased with the support
Pros and Cons
- "The most valuable feature is adaptability, where it automatically adapts to the environment that it's being installed on."
- "They need full cloud integration such that an on-premises backup can be offloaded to the cloud for storage."
What is our primary use case?
The main use case is performing a backup of a virtualized environment.
What is most valuable?
The most valuable feature is adaptability, where it automatically adapts to the environment that it's being installed on. It can auto-configure backup transport, whether it be a direct-attach or network-based.
It has one-click restores and instant recovery, which is important because if a product doesn't have a good restore and recovery capability, then the backup is pretty much useless.
What needs improvement?
They need full cloud integration such that an on-premises backup can be offloaded to the cloud for storage. It is my understanding that they are focusing on solidifying that now. Everybody wants to be able to integrate with the cloud.
For how long have I used the solution?
I have been using the Veeam Backup & Replication solution for 12 years.
What do I think about the stability of the solution?
Around the first quarter of this year, they rolled out release 10. The last stable version was 9.5 Update 4, and since the release of version 10, they just rolled out the first update, which is 10 Alpha.
Version 10a has a lot of fixes. For the most part, it's a very fluent software, and very stable. However, some of the new features, when they're trying to roll them out, they seem to have to do the updates just to stabilize those.
Over the years they've had some minor bugs, but nothing that stands out in the crowd compared to anything else because everybody else has the same issues.
What do I think about the scalability of the solution?
This is a scalable product.
How are customer service and technical support?
I've been very, very pleased with the Veeam software tech support. When you call in, you actually get a live person and they are typically able to assist you or direct you to second-tier support if it's above their typical area of expertise.
How was the initial setup?
The complexity of the initial setup depends on the environment and whether it is an all-in-one or distributed. For an all-in-one situation, it can be very straightforward. You just install it and press next, next, next. You will get everything you need and a fully functional product.
In a distributed setup, you have a couple of components that are external to the server that you're loading the main software on. This is a database server and reporting server, as well as an enterprise managing component. With these additional components, you have just a little bit more configuration. They're not that complex and I've actually done some other backups in the past that were more complex.
Overall, it is pretty straightforward.
What about the implementation team?
In the company that I work for, we have a managed services group. So, our backup and engineering team for managing other environments are also are skilled at doing Veeam.
We have a lot of customers that use Veeam, and I'm the installer implementer. I implement these solutions and do upgrades to them. There are a couple of us who are field engineers, and either of us can maintain and deploy updates.
What's my experience with pricing, setup cost, and licensing?
My understanding is that it is a fairly small price point. They have two different models, where one is based on the sockets that you're protecting, and the other is based on instances, or servers. You can choose whichever model works best for you.
What other advice do I have?
I think that this is a good product across any environment. I've installed it for schools, in the financial industry, for lawyers, and places that vary in size from small to large. I've never had any issues and I recommend it.
I know that there are always new features being released but at this point, there is nothing to say that I need anything more. That said, there is always room for improvement.
I would rate this solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: PARTNER
Head Chief Information Security Officer, Information Technology Security & Architecture Department at PT. Bank Index Selindo
Has a simple setup process, but the automation features need improvement
Pros and Cons
- "The setup was quite simple."
- "They could include better automation features for migrating VMs without further configuration for the product."
What is our primary use case?
I used the product for migrating snapshots between clusters.
What needs improvement?
They could include better automation features for migrating VMs without further configuration for the product.
For how long have I used the solution?
I used VM Backup and Replication for about a month.
What do I think about the stability of the solution?
I rate the product stability an eight.
What do I think about the scalability of the solution?
I rate the product scalability a seven.
How was the initial setup?
The setup was quite simple and took about four hours on-premises. I rate the process an eight.
What's my experience with pricing, setup cost, and licensing?
The solution is fairly priced. I rate the pricing a five out of ten.
What other advice do I have?
I rate Veeam Backup & Replication a six out of ten. It has similar features to other software but lacks distinct advantages.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Aug 9, 2024
Flag as inappropriateOffers detailed reports to users, and it is easy to maintain
Pros and Cons
- "The solution's most valuable feature is that its reports are detailed compared to other tools."
- "I feel that the product's support team needs improvement."
What is our primary use case?
I use the solution in my company to monitor the backup status and to plan in areas like capacity planning, such as how much current backup utilization is used. The tool can maybe predict the future trend of the data groups and their growing size.
What is most valuable?
The solution's most valuable feature is that its reports are detailed compared to other tools. It can integrate with VMware, and it can see VMware's recent status while it can receive alerts for Veeam Backup. The tool can be highly integrated with VMware and other Veeam solutions. Reporting-wise, the product is good. You can choose any templates for your report from the solution's consolidated data.
What needs improvement?
The tool should add more hypervisors inside it, like Hyper-V or Nutanix since it is an area of concern in the solution currently.
I feel that the product's support team needs improvement.
I feel that there are some new features in the new version of the product, which is Veeam ONE 12.1, and it also has some anti-malware functionalities. I have not found the new features in the product to be useful because it has so many false positives. The product needs to be integrated with some antivirus solution so that its new features can be used in a better way.
For how long have I used the solution?
I have been using Veeam ONE for three to four years. My company has a partnership with Veeam ONE.
What do I think about the stability of the solution?
So far, my company has not had any issues with the product in terms of stability. We have installed the product and it runs properly without any major issues.
How are customer service and support?
The solution's technical support is satisfactory. I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
My company uses Arcserve and some products from China, like Vinchin. Acronis was also a solution that was used in my company in the past. So far, we found that Veeam ONE is quite good compared to other products. Veeam ONE is balanced in terms of its interface, backup design concepts, and backup infra.
How was the initial setup?
The product's initial setup phase was quite straightforward.
One person can manage the product's installation phase.
The solution can be deployed in two to three hours. You just let it run with SQL and some other things. The installation process is quite straightforward. I just follow the installation steps, and it can be done easily.
What was our ROI?
I have seen some time-saving benefits from the use of the product in my country, up to 20 to 30 percent.
What's my experience with pricing, setup cost, and licensing?
I consider that the product's price falls under the middle range category.
What other advice do I have?
The solution is easy to maintain, but so far, we didn't have any major issues with the tool.
Actually, in our organization, we didn't go for any compliance parts with the tool. For our customers, we went for some audit purposes to meet some compliance requirements. Veeam ONE can generate some particular compliance report files from its users' available data.
I rate the tool a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Aug 8, 2024
Flag as inappropriateStorage Presales at Huawei
A high performing software for backup, replication and restoration of data
Pros and Cons
- "Instant recovery, ease of use, and integrations are some of the valuable features."
- "It would be preferable if they could introduce a complete Linux version instead of relying solely on Microsoft for management. There should be a unified integration of all their products. Currently, there are various products like cloud backup and others that exist separately. It would be better if they could create a single comprehensive platform or product, as opposed to having disparate products that lack proper communication between them."
What is our primary use case?
We use Veeam Backup & Replication mainly for backup purposes.
What is most valuable?
Instant recovery, ease of use, and integrations are some of the valuable features.
What needs improvement?
It would be preferable if they could introduce a complete Linux version instead of relying solely on Microsoft for management.
There should be a unified integration of all their products. Currently, there are various products like cloud backup and others that exist separately. It would be better if they could create a single comprehensive platform or product, as opposed to having disparate products that lack proper communication between them.
For how long have I used the solution?
I have an experience of ten years with Veeam Backup & Replication.
What do I think about the stability of the solution?
I would rate the stability nine out of ten.
What do I think about the scalability of the solution?
It's highly scalable if at a proxy zone.
I would rate the scalability seven out of ten.
How are customer service and support?
The technical support is quite supportive.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup is on-premises and takes half a day for the first part. The next part takes a few hours
The deployment process requires a few steps, to download the file and follow the standard procedure as instructed.
I would rate the initial setup nine out of ten.
What's my experience with pricing, setup cost, and licensing?
The changes in pricing have been an interesting aspect. It seems to have become pricier, resulting in a reduction in affordability. There are extra expenses involved, including hardware requirements and the procurement of operating system licenses, which must also be taken into account.
I would rate the price seven out of ten.
What other advice do I have?
The use varies according to the customer’s specific requirements. It serves as a commendable backup option for on-premises VMware setups. However, for alternative scenarios or situations demanding a worldwide scope, there might be alternative solutions available within the market.
I would rate eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner

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