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GreigEbeling - PeerSpot reviewer
Soltion Architect at a tech vendor with 5,001-10,000 employees
Real User
Top 5Leaderboard
Apr 25, 2024
Cost-effective and can be used for backup and replication
Pros and Cons
  • "Veeam Data Platform copies data very efficiently."
  • "Veeam Data Platform lacks cyber security tools."

What is our primary use case?

Our clients use Veeam Data Platform for backup and replication.

What is most valuable?

Veeam Data Platform copies data very efficiently. Our clients choose the solution because it is simple and inexpensive.

What needs improvement?

Veeam Data Platform lacks cyber security tools. The solution's competitors, Rubrik and Cohesity, have much better tools for analyzing data to determine whether there has been a cyber attack.

For how long have I used the solution?

I have been working with Veeam Data Platform for 5 years.

Buyer's Guide
Veeam Data Platform
January 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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What do I think about the stability of the solution?

I rate Veeam Data Platform a nine out of ten for stability.

What do I think about the scalability of the solution?

I've not had any problems associated with the scalability of the solution. It doesn't have any big limitations. Our customers for Veeam Data Platform are mostly small to medium enterprises.

I rate the solution an eight out of ten for scalability.

How are customer service and support?

The solution provides good technical support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Cohesity has some solid features around deployment flexibility. Cohesity has functionality over and above backup and replication. Rubrik is vastly superior in terms of its cybersecurity credentials.

How was the initial setup?

The solution’s initial setup is easy.

What about the implementation team?

The solution's deployment time really depends on the size of the project. Depending on the size of the project, it may take days or weeks.

What's my experience with pricing, setup cost, and licensing?

The solution's licensing is relatively simple.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten.

What other advice do I have?

Veeam Data Platform is very flexible and provides many options for storing data on several different platforms, depending on what the customer wants to achieve. The solution's deployment requires two people, including a networking and storage person. Managing the solution takes a quarter of an FTE or one. Veeam Data Platform is less functional than other products but is more cost-effective.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
System Engineer at a computer software company with 1,001-5,000 employees
Real User
Nov 27, 2023
A tool that offers a sophisticated interface that makes the monitoring part easier
Pros and Cons
  • "The product's initial setup phase was straightforward for me."
  • "The user experience can be better, as it is one of the areas with shortcomings in the product."

What is our primary use case?

I use Veeam ONE in my company to provide customer backup reports if required. Veeam ONE is also useful for monitoring any issues with the current server. My company views logs from Veeam ONE to see if there is any solution that we can give to customers. My company uses Veeam ONE to look at what advice we can give customers to ensure that all their servers are always protected.

How has it helped my organization?

The benefit I get from the product is that it is a sophisticated monitoring tool that helps our company's team, along with the infrastructure team, view the current status of all the servers monitored with Veeam ONE.

What is most valuable?

The most valuable feature of the solution is that it offers a very sophisticated interface to view, making it a bit easier for our company's operations team to take care of the monitoring part involving the current status of the server and server backup status.

What needs improvement?

I think there are no suggestions from my end for an improvement of Veeam ONE.

The user experience can be better, as it is one of the areas with shortcomings in the product.

I feel Veeam ONE has no downsides apart from its reporting area, which can be improved in such a way that its users can customize more of the report templates in an in-depth manner. I think there are improvements in Veeam ONE that I can see, including the tool's area that provides more flexibility in generating reports for its customers to view.

For how long have I used the solution?

I have been using Veeam ONE for more than a year. My company operates as a system integrator of the product.

What do I think about the stability of the solution?

For my current usage, Veeam ONE is pretty stable.

What do I think about the scalability of the solution?

Veeam ONE is a really scalable solution.

Veeam ONE is used by one of my company's customers.

How are customer service and support?

At times, my company contacts the solution's technical support. My company's support for Veeam ONE is similar to the one we get for the backup solution from Veeam. The suggestions provided by Veeam's support team have been very useful for my company. Veeam's support team provides users with a nice view of the usability of Veeam ONE.

I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

For monitoring purposes, my company uses a free, open-source solution like Zabbix. Compared to Zabbix, I feel Veeam ONE can be more useful for monitoring purposes.

Compared to Zabbix, I feel Veeam ONE has no downsides apart from its reporting area, which can be improved.

How was the initial setup?

The product's initial setup phase was straightforward for me.

I do not have any experience in the deployment process of Veeam ONE.

The solution is deployed on an on-premises model.

What was our ROI?

To date, I have seen a return on investment from the use of Veeam ONE in my company. The ROI is quite high considering the value Veeam ONE provides its users.

What's my experience with pricing, setup cost, and licensing?

For now, I think the pricing of Veeam ONE is quite okay for any of the infrastructures, especially for those who want a backup system and a tool that provides monitoring services.

What other advice do I have?

People can look at Veeam ONE if they want one application to provide them with a sophisticated monitoring tool and useful backup reports easily.

I rate the overall tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Veeam Data Platform
January 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,360 professionals have used our research since 2012.
Emthias Abdul Salam - PeerSpot reviewer
Technical Manager at a tech consulting company with 11-50 employees
Real User
Top 5
Nov 21, 2023
A stable and scalable data management with seamless integration across diverse environments
Pros and Cons
  • "The most valuable addition recently introduced is the Continuous Data Protection feature."
  • "There might be room for improvement at the plugin level, specifically concerning application plugins."

What is our primary use case?

A diverse range of customers use it for more than just virtualization. The platform is utilized for backup and Data Loss Prevention solutions. This extends beyond virtual environments to encompass mixed environments, including physical workloads. Some of our customers use it for cloud backup, showcasing its versatility across various IT infrastructures.

What is most valuable?

The most valuable addition recently introduced is the Continuous Data Protection feature. Particularly noteworthy is its configuration for SMAX and SaaS recovery. The integration of CDP with VMware stands out as one of the most impressive features. In the context of recoverability, whether dealing with issues related to data traffic or encountering problems with physical or virtual servers, Veeam stands out for its swift recovery capabilities. The ability to bring services back online within minutes, be it for physical or virtual machines, is highly beneficial.

What needs improvement?

There might be room for improvement at the plugin level, specifically concerning application plugins. In a recent deployment, we encountered some issues, and I believe there is a need for enhancements in the plugins for SAP and Oracle. It would be beneficial to see an extension of support to Oracle VMs. This is particularly relevant for customers utilizing Oracle VMs, where currently, we resort to agent-based backup solutions, and having an agent-less backup option for various hypervisors would be a valuable addition.

For how long have I used the solution?

I have been working with it for eight years.

What do I think about the stability of the solution?

I would rate its stability capabilities eight out of ten.

What do I think about the scalability of the solution?

Scalability is not a concern as it exhibits high scalability without issues. Currently, about twenty-five to thirty active customers use it.

How are customer service and support?

Technical support, particularly from the region where the connection is established, may be somewhat lacking. While it was previously considered a highly effective support team, there has been a noticeable decline in support quality since last year, leading to increased challenges and issues. I would rate it five out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup was straightforward. I would rate it nine out of ten.

What about the implementation team?

The deployment process is straightforward and depends on the organization's requirements. For a basic setup, such as backing up the hypervisor and VMs, it can be completed in approximately four hours. However, for more comprehensive configurations involving agents, RDR, and extensive testing, the process may extend to three to four days. In an on-premise virtual machine environment, the deployment involves setting up a backup management server as a VM, with additional roles assigned to backup proxy servers (VMs) and a repository server, often a physical server linked to local or external storage. Linux repositories are configured for immutability, or appliances like Accelerate or BMC data domain can be used, eliminating the need for a physical repository server. For the database, deployment options include PostgreSQL or dedicated SQL, determined by the deployment scale. Networking requirements, specifying open ports between components and VMware/Hyper-V infrastructure, are communicated to the networking team. Following the environment setup, the backup configuration is executed, incorporating three-to-one copy recommendations with secondary copies on-site, at a different site, or off-site. The configured setup undergoes testing for recovery processes, including instant recovery, file-level recovery, and application-level recovery. Results are documented and shared with the customer, concluding the deployment process.

What's my experience with pricing, setup cost, and licensing?

The price is affordable. I would rate it two out of ten. Since it's not an appliance, infrastructure elements such as backup storage and resource calculations for the required number of VMs need to be factored in, leading to additional pricing considerations.

What other advice do I have?

For those implementing the data platform, my advice is to adhere to best practices diligently. Following the documented guidelines is crucial, as issues related to infrastructure connectivity or delayed restoration often stem from deviations in implementation. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
System & Infrastructure Consultant at a tech services company with 501-1,000 employees
MSP
Sep 27, 2023
Affordable and reliable general hypervisor management with significant lack of customer support
Pros and Cons
  • "Veeam ONE has proven to be a reliable tool not just for backups but also for general hypervisor management."
  • "I am highly dissatisfied with their customer support approach."

What is our primary use case?

Our customers were seeking an affordable monitoring solution. We noticed that traditional options like VMware's Operations Manager are quite expensive, so we found a more budget-friendly alternative. Veeam ONE has proven to be a reliable tool not just for backups but also for general hypervisor management. 

What is most valuable?

The most valuable feature is the capacity planning aspect of the solution.

What needs improvement?

There are not enough charts and diagrams available. Other solutions, such as VMware's vRealize, offer a more extensive range of charts and diagrams for monitoring the environment. Enhancing the user experience, particularly in terms of providing more comprehensive chart and diagram options, would be beneficial.

For how long have I used the solution?

I have been working with it for more than ten years.

What do I think about the stability of the solution?

It offers good stability capabilities. I would rate it eight out of ten.

How are customer service and support?

I am highly dissatisfied with their customer support approach.  When we face a certain issue, they simply provide a website link and expect us to resolve the problem on our own. If the issue persists, we need to revert to them for further assistance. This process can be time-consuming when dealing with problems. This differs significantly from our experiences with other vendors, like Nutanix. For instance, when we open a support case with Nutanix, they not only provide a dedicated web portal but also offer direct assistance tailored to our company's specific situation. This approach is notably more effective. I would rate it five out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I learned about Veeam ONE before exploring other solutions, and I have found it to be a highly cost-effective option when compared to alternative solutions.

How was the initial setup?

The initial setup was straightforward. I would rate it nine out of ten.

What about the implementation team?

The deployment process took approximately one week because, following the initial setup, we held several technical meetings to fine-tune the configuration to align with the specific requirements of the customer's use case.

What's my experience with pricing, setup cost, and licensing?

It's an extremely cost-effective solution. I would rate it three out of ten.

What other advice do I have?

It is an excellent solution, incredibly user-friendly and manageable. I would highly recommend it based on its robust features and ease of use. The main issue lies in the quality of customer support. I would rate it seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Solution Architect at a computer software company with 11-50 employees
Real User
Sep 18, 2023
The solution has an easy interface to work with but needs to improve support
Pros and Cons
    • "Veeam is not in SaaS right now."

    What needs improvement?

    Every backup solution has a different approach to deployment. Veeam is not in SaaS right now. It is not cloud-based. They are only on an exchange license basis. They should plan to have a cloud-based backup. Veeam has partnered with Wasabi for a backup cloud, but they should try to get their backup solution.

    Moreover, the support should be faster.

    For how long have I used the solution?

    I have worked with Veeam for ten months since I joined my current organization.

    What do I think about the stability of the solution?

    I rate the solution's stability a seven out of ten.

    What do I think about the scalability of the solution?

    Veeam can be scalable if you have a simple interface. We have 20 to 26 users.

    How are customer service and support?

    I have to call Veeam directly for support since we are working with them. It would take time if I raised a support ticket.

    How was the initial setup?

    The initial setup is not easy. The package must be downloaded, and we can only install it. You have to check if Veeam is compatible with your OS. If it's not, you must go through many changes before doing it.

    When deploying Veeam, you have to download the ISO package for it. It's approximately 10 GB. You have to then download the license on the portal itself and check whether it is valid. After that, you have to deploy the ISO package after mounting it to the server, in which we have to create a backup agent server. Veeam's installation isn't short; a prerequisite is that it is updated to the latest version of the OS. Only if everything is updated is the installation able to proceed. Then, you have to add the storage bucket. You can add a cloud backup using the AWS E3 bucket. And if you have a paid library or any SAN in your environment, you can add SAN to the solution.

    What about the implementation team?

    I have distributors I am directly in contact with. They are a partner in every scenario we ask for.

    What's my experience with pricing, setup cost, and licensing?

    Veeam has a ten-license package gives you two physical and two virtual servers you can use on any endpoint. You have to pay for the solution. It's just for server backups, so a price would be there.

    The solution is not priced on its storage. If you have 20 terabytes of storage, you can add it to the solution.

    What other advice do I have?

    If you are looking for a physical backup and have deployed on physical servers, you should choose Veeam. It has an interface that's easy to use. I rate Veeam Data Platform a seven out of ten.

    We only have the enterprise backup, not the endpoint backup. It's an enterprise solution, and we have to try it out.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    KoenTeugels - PeerSpot reviewer
    Storage Presales at a tech vendor with 10,001+ employees
    Real User
    Aug 28, 2023
    A high performing software for backup, replication and restoration of data
    Pros and Cons
    • "Instant recovery, ease of use, and integrations are some of the valuable features."
    • "It would be preferable if they could introduce a complete Linux version instead of relying solely on Microsoft for management. There should be a unified integration of all their products. Currently, there are various products like cloud backup and others that exist separately. It would be better if they could create a single comprehensive platform or product, as opposed to having disparate products that lack proper communication between them."

    What is our primary use case?


    We use Veeam Backup & Replication mainly for backup purposes.

    What is most valuable?

    Instant recovery, ease of use, and integrations are some of the valuable features.     

    What needs improvement?


    It would be preferable if they could introduce a complete Linux version instead of relying solely on Microsoft for management.
    There should be a unified integration of all their products. Currently, there are various products like cloud backup and others that exist separately. It would be better if they could create a single comprehensive platform or product, as opposed to having disparate products that lack proper communication between them.

    For how long have I used the solution?

    I have an experience of ten years with Veeam Backup & Replication.

    What do I think about the stability of the solution?

    I would rate the stability nine out of ten.

    What do I think about the scalability of the solution?

    It's highly scalable if at a proxy zone.

    I would rate the scalability seven out of ten.

    How are customer service and support?

    The technical support is quite supportive.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The setup is on-premises and takes half a day for the first part. The next part takes a few hours

    The deployment process requires a few steps, to download the file and follow the standard procedure as instructed.

    I would rate the initial setup nine out of ten.

    What's my experience with pricing, setup cost, and licensing?

    The changes in pricing have been an interesting aspect. It seems to have become pricier, resulting in a reduction in affordability. There are extra expenses involved, including hardware requirements and the procurement of operating system licenses, which must also be taken into account.


    I would rate the price seven out of ten.

    What other advice do I have?


    The use varies according to the customer’s specific requirements. It serves as a commendable backup option for on-premises VMware setups. However, for alternative scenarios or situations demanding a worldwide scope, there might be alternative solutions available within the market.
    I would rate eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
    PeerSpot user
    Manager implementation at a manufacturing company with 11-50 employees
    Real User
    Mar 28, 2023
    A cost-effective backup solution for your virtualized environment
    Pros and Cons
    • "The tool is a stable backup solution."
    • "The product’s stability has certain issues and needs to be improved. The solution’s pricing could be also cheaper."

    What is our primary use case?

    My company uses the solution as a backup for Veeam images and databases.

    What is most valuable?

    The tool is a stable backup solution.

    What needs improvement?

    The product’s stability has certain issues and needs to be improved. The solution’s pricing could be also cheaper.

    For how long have I used the solution?

    I have been using the product for more than five to six years. I use the tool’s latest version.

    What do I think about the stability of the solution?

    I would rate the solution’s stability an eight out of ten.

    What do I think about the scalability of the solution?

    I would rate the solution’s scalability an eight out of ten. We haven’t encountered any issues with respect to scalability. There are around 22 users for the solution in our company.

    How are customer service and support?

    Veeam’s support is good and fast.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We used Commvault and Microsoft solutions. We switched to Veeam because of better licensing and pricing.

    How was the initial setup?

    The solution’s setup was easy and straightforward. The deployment took one to two weeks to complete. We deployed the backup solution and integrated it with the Veeam infrastructure, and took the backup.

    What about the implementation team?

    The tool’s deployment was done in-house.

    What's my experience with pricing, setup cost, and licensing?

    The tool’s licensing is yearly and flexible. I would rate the solution’s pricing a seven out of ten.

    What other advice do I have?

    I would rate the overall solution an eight out of ten. The tool only requires one engineer for its maintenance. Veeam is a cost-effective solution for your virtualized environment.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
    PeerSpot user
    Sandy Tootleman - PeerSpot reviewer
    Area Practice Director at a tech vendor with 1,001-5,000 employees
    Reseller
    Jun 8, 2022
    Has good support and is cost-effective, but its integration with a public cloud is a little bit more difficult than others
    Pros and Cons
    • "It is cost-effective. A lot of times, people pick Veeam because of its price."
    • "Its native capability for talking to the public cloud needs improvement. Connecting to a public cloud is a little bit more of a challenge when it comes to Veeam than it is with Rubrik or Commvault. There are still some hoops that you got to jump through in order to send Veeam backups out to public cloud repositories. It is not as simple as it is with other products."

    What is our primary use case?

    We primarily back up VMware and Hyper-V, and we have some physical boxes as well, both physical Windows and Linux boxes. We also use the scale-out capability going out to the public cloud. We don't have any NAS devices. So, there's no taking advantage of that. We're not using the instant recovery engine. I believe we use the Veeam ONE software as well. 

    We have customers all over the place. They are using the current version and the earlier versions. 

    In terms of deployment, it is a combination. In a lot of places, it is deployed in a private cloud environment with more than one site for replication, but we do have other customers that go out to the public cloud for an off-site copy. The cloud providers primarily are AWS and Microsoft Azure.

    What is most valuable?

    The normal backup and replication features are valuable. 

    It is cost-effective. A lot of times, people pick Veeam because of its price.

    What needs improvement?

    Its native capability for talking to the public cloud needs improvement. Connecting to a public cloud is a little bit more of a challenge when it comes to Veeam than it is with Rubrik or Commvault. There are still some hoops that you got to jump through in order to send Veeam backups out to public cloud repositories. It is not as simple as it is with other products.

    For how long have I used the solution?

    I have been using this product for three to four years.

    What do I think about the stability of the solution?

    It is very stable.

    What do I think about the scalability of the solution?

    It scales out easily. The only challenge is that as compared to some of the other products, it is a little bit more difficult to do things when you're dealing with the public cloud. Other products integrate a little easier. Veeam has not gotten there a hundred percent. You've got to deploy additional infrastructure out in the public cloud. So, on a one to five, it is a three. It is a little bit more difficult, but it is scalable.

    We have hundreds of customers who are utilizing Veeam. They are any type or range of engineers, IT directors, and IT managers. There is a whole different range of individuals who are supporting backup environments running Veeam.

    There are probably plans for increased usage. A lot of it comes down to the requirements of our customers.

    How are customer service and support?

    Their support is good. We never had a problem. They are always reachable and able to answer. The engineers we deal with are able to answer all the questions that we have.

    Which solution did I use previously and why did I switch?

    We've got customers all over the spectrum. Some customers do switch to Veeam because of its ease of use and its price point.

    We sell and support Commvault, Veeam, and Rubrik. If I had my preference, Veeam might not be the first choice, but a lot of people do pick Veeam depending upon their requirements and their price point because it is more affordable than some of the other products.

    How was the initial setup?

    It is pretty straightforward. On a scale of one to five where one means incredibly difficult and five mean just effortless, I would rate it a four out of five.

    What about the implementation team?

    I don't do a lot of deployments. It is mostly handled by a different group of people in my company.

    We do offer professional services for implementation. Very often, we will take care of that, but it isn't really required.

    The number of people required for its deployment and implementation depends upon the size of the environment. A small environment could be basically installed, maintained, and managed by one person. A much larger environment, depending upon how frequently you're doing restores and how complex your retention policies are, could require more people.

    What was our ROI?

    It is hard to give that because everything depends upon the size of the environment. Smaller environments are going to have a much faster return on their investment than larger ones. It depends upon what they're doing.

    What's my experience with pricing, setup cost, and licensing?

    It is more cost-effective than some of the other solutions, but a lot of that comes down to the fact that we're a reseller. So, depending upon the deal, we do negotiate different price points for different customers. The price varies depending upon the size of the customer, the size of the deal, and the discounts we can negotiate.

    Which other solutions did I evaluate?

    Price does come into play during the evaluation. We have dealt with customers who evaluated products like Backup Exec, Commvault, Rubrik, Veeam, and Simplivity. There are quite a few that are in the mix. More often than not, depending upon the size of the customer, people pick Veeam a lot of times because of its price.

    What other advice do I have?

    The biggest thing is to do the research. Do a comparison of each industry-leading product and see which feature set you're looking for. There is the price point as well, but I usually recommend that the feature set is more important than the price. If you're looking for specific features and capabilities and they're not available in a product, picking that product because it is the cheapest could be a mistake. So, make sure that you're comparing feature sets and purchasing the one that has the features that you're looking for.

    I would rate this solution a seven out of ten. There are other products that have more advanced features. They would be rated a little higher.

    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.