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GreigEbeling - PeerSpot reviewer
Soltion Architect at Datacom
Reseller
Top 5Leaderboard
Cost-effective and can be used for backup and replication
Pros and Cons
  • "Veeam Data Platform copies data very efficiently."
  • "Veeam Data Platform lacks cyber security tools."

What is our primary use case?

Our clients use Veeam Data Platform for backup and replication.

What is most valuable?

Veeam Data Platform copies data very efficiently. Our clients choose the solution because it is simple and inexpensive.

What needs improvement?

Veeam Data Platform lacks cyber security tools. The solution's competitors, Rubrik and Cohesity, have much better tools for analyzing data to determine whether there has been a cyber attack.

For how long have I used the solution?

I have been working with Veeam Data Platform for 5 years.

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March 2025
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What do I think about the stability of the solution?

I rate Veeam Data Platform a nine out of ten for stability.

What do I think about the scalability of the solution?

I've not had any problems associated with the scalability of the solution. It doesn't have any big limitations. Our customers for Veeam Data Platform are mostly small to medium enterprises.

I rate the solution an eight out of ten for scalability.

How are customer service and support?

The solution provides good technical support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Cohesity has some solid features around deployment flexibility. Cohesity has functionality over and above backup and replication. Rubrik is vastly superior in terms of its cybersecurity credentials.

How was the initial setup?

The solution’s initial setup is easy.

What about the implementation team?

The solution's deployment time really depends on the size of the project. Depending on the size of the project, it may take days or weeks.

What's my experience with pricing, setup cost, and licensing?

The solution's licensing is relatively simple.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten.

What other advice do I have?

Veeam Data Platform is very flexible and provides many options for storing data on several different platforms, depending on what the customer wants to achieve. The solution's deployment requires two people, including a networking and storage person. Managing the solution takes a quarter of an FTE or one. Veeam Data Platform is less functional than other products but is more cost-effective.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Michael Pratadaja - PeerSpot reviewer
Managing Director at PT Duta Kreasi Informatika
Real User
Top 20
Ensures backup management features while maintaining stability, quick deployment, excellent technical support and compatibility with various virtual machine environments
Pros and Cons
    • "Backup management features are crucial for ensuring the reliability and automation of backup processes."

    What is our primary use case?

    We use it to backup our VMs.

    How has it helped my organization?

    It assists in enhancing data protection and recovery strategies, including disaster recovery scenarios where backups are replicated to alternative locations for additional redundancy. Additionally, these tools enable the scheduling of backups at specified intervals, ensuring that backup copies are retained for a defined period to facilitate recovery when necessary.

    Veeam ONE helps in supporting risk management initiatives.

    What is most valuable?

    Backup management features are crucial for ensuring the reliability and automation of backup processes. These features enable automatic scheduling of backups, reducing the likelihood of human error associated with manual backup procedures. Additionally, they offer the capability to protect data consistently and reliably, mitigating the risk of data loss due to oversight or human error.

    For how long have I used the solution?

    I have been working with it for several years.

    What do I think about the stability of the solution?

    Stability is excellent; there have been no instances of technical issues or downtime experienced.

    What do I think about the scalability of the solution?

    The majority of our clients are enterprises.

    How are customer service and support?

    The quality of technical support is satisfactory. I would rate it nine out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We utilize various tools from different brands such as NEC, HP, and VMware. However, Veeam stands out as a superior option due to its ability to seamlessly integrate and manage multiple VM environments.

    How was the initial setup?

    The initial setup and implementation process is relatively straightforward. However, challenges may arise, particularly concerning data management, especially when dealing with large volumes of data. The complexity tends to increase as the amount of data grows.

    What about the implementation team?

    Deployment can be completed swiftly, typically within a month. However, the duration of tasks such as replication increases proportionally with the size of the data being handled.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is reasonable and falls within the average range.

    What other advice do I have?

    I would recommend it, although we've only utilized the backup feature. Overall, I would rate it eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Veeam Data Platform
    March 2025
    Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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    Emthias Abdul Salam - PeerSpot reviewer
    Technical Manager at Emirates Business Machines (EBM)
    Real User
    Top 5
    A stable and scalable data management with seamless integration across diverse environments
    Pros and Cons
    • "The most valuable addition recently introduced is the Continuous Data Protection feature."
    • "There might be room for improvement at the plugin level, specifically concerning application plugins."

    What is our primary use case?

    A diverse range of customers use it for more than just virtualization. The platform is utilized for backup and Data Loss Prevention solutions. This extends beyond virtual environments to encompass mixed environments, including physical workloads. Some of our customers use it for cloud backup, showcasing its versatility across various IT infrastructures.

    What is most valuable?

    The most valuable addition recently introduced is the Continuous Data Protection feature. Particularly noteworthy is its configuration for SMAX and SaaS recovery. The integration of CDP with VMware stands out as one of the most impressive features. In the context of recoverability, whether dealing with issues related to data traffic or encountering problems with physical or virtual servers, Veeam stands out for its swift recovery capabilities. The ability to bring services back online within minutes, be it for physical or virtual machines, is highly beneficial.

    What needs improvement?

    There might be room for improvement at the plugin level, specifically concerning application plugins. In a recent deployment, we encountered some issues, and I believe there is a need for enhancements in the plugins for SAP and Oracle. It would be beneficial to see an extension of support to Oracle VMs. This is particularly relevant for customers utilizing Oracle VMs, where currently, we resort to agent-based backup solutions, and having an agent-less backup option for various hypervisors would be a valuable addition.

    For how long have I used the solution?

    I have been working with it for eight years.

    What do I think about the stability of the solution?

    I would rate its stability capabilities eight out of ten.

    What do I think about the scalability of the solution?

    Scalability is not a concern as it exhibits high scalability without issues. Currently, about twenty-five to thirty active customers use it.

    How are customer service and support?

    Technical support, particularly from the region where the connection is established, may be somewhat lacking. While it was previously considered a highly effective support team, there has been a noticeable decline in support quality since last year, leading to increased challenges and issues. I would rate it five out of ten.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The initial setup was straightforward. I would rate it nine out of ten.

    What about the implementation team?

    The deployment process is straightforward and depends on the organization's requirements. For a basic setup, such as backing up the hypervisor and VMs, it can be completed in approximately four hours. However, for more comprehensive configurations involving agents, RDR, and extensive testing, the process may extend to three to four days. In an on-premise virtual machine environment, the deployment involves setting up a backup management server as a VM, with additional roles assigned to backup proxy servers (VMs) and a repository server, often a physical server linked to local or external storage. Linux repositories are configured for immutability, or appliances like Accelerate or BMC data domain can be used, eliminating the need for a physical repository server. For the database, deployment options include PostgreSQL or dedicated SQL, determined by the deployment scale. Networking requirements, specifying open ports between components and VMware/Hyper-V infrastructure, are communicated to the networking team. Following the environment setup, the backup configuration is executed, incorporating three-to-one copy recommendations with secondary copies on-site, at a different site, or off-site. The configured setup undergoes testing for recovery processes, including instant recovery, file-level recovery, and application-level recovery. Results are documented and shared with the customer, concluding the deployment process.

    What's my experience with pricing, setup cost, and licensing?

    The price is affordable. I would rate it two out of ten. Since it's not an appliance, infrastructure elements such as backup storage and resource calculations for the required number of VMs need to be factored in, leading to additional pricing considerations.

    What other advice do I have?

    For those implementing the data platform, my advice is to adhere to best practices diligently. Following the documented guidelines is crucial, as issues related to infrastructure connectivity or delayed restoration often stem from deviations in implementation. Overall, I would rate it eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
    PeerSpot user
    Solution Architect at IT Solution
    Real User
    Top 5Leaderboard
    The solution has an easy interface to work with but needs to improve support
    Pros and Cons
      • "Veeam is not in SaaS right now."

      What needs improvement?

      Every backup solution has a different approach to deployment. Veeam is not in SaaS right now. It is not cloud-based. They are only on an exchange license basis. They should plan to have a cloud-based backup. Veeam has partnered with Wasabi for a backup cloud, but they should try to get their backup solution.

      Moreover, the support should be faster.

      For how long have I used the solution?

      I have worked with Veeam for ten months since I joined my current organization.

      What do I think about the stability of the solution?

      I rate the solution's stability a seven out of ten.

      What do I think about the scalability of the solution?

      Veeam can be scalable if you have a simple interface. We have 20 to 26 users.

      How are customer service and support?

      I have to call Veeam directly for support since we are working with them. It would take time if I raised a support ticket.

      How was the initial setup?

      The initial setup is not easy. The package must be downloaded, and we can only install it. You have to check if Veeam is compatible with your OS. If it's not, you must go through many changes before doing it.

      When deploying Veeam, you have to download the ISO package for it. It's approximately 10 GB. You have to then download the license on the portal itself and check whether it is valid. After that, you have to deploy the ISO package after mounting it to the server, in which we have to create a backup agent server. Veeam's installation isn't short; a prerequisite is that it is updated to the latest version of the OS. Only if everything is updated is the installation able to proceed. Then, you have to add the storage bucket. You can add a cloud backup using the AWS E3 bucket. And if you have a paid library or any SAN in your environment, you can add SAN to the solution.

      What about the implementation team?

      I have distributors I am directly in contact with. They are a partner in every scenario we ask for.

      What's my experience with pricing, setup cost, and licensing?

      Veeam has a ten-license package gives you two physical and two virtual servers you can use on any endpoint. You have to pay for the solution. It's just for server backups, so a price would be there.

      The solution is not priced on its storage. If you have 20 terabytes of storage, you can add it to the solution.

      What other advice do I have?

      If you are looking for a physical backup and have deployed on physical servers, you should choose Veeam. It has an interface that's easy to use. I rate Veeam Data Platform a seven out of ten.

      We only have the enterprise backup, not the endpoint backup. It's an enterprise solution, and we have to try it out.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
      PeerSpot user
      Achilles Lobo - PeerSpot reviewer
      Infrastructure Architect at Grupo Protege
      Real User
      Top 5
      Stable, scalable, and affordable
      Pros and Cons
      • "The solution is quite stable."
      • "The initial setup was not straightforward at all."

      What is our primary use case?

      We do backups of our hyper-real environment and our branch office environment and we have servers running on the 2012 version.

      How has it helped my organization?

      Previously, we had to manage the tapes and backups locally. When we needed to restore data, we needed to ask for people in the branch offices to insert the tapes and manage everything manually. When we deployed this solution, we no longer had to contact people on-site, to make these actions happen.

      What is most valuable?

      The solution's most valuable aspect is its ability to make use of an appliance to use as a staging disk to allow us to make fast recoveries directly from the bridge. This helps us avoid using the communication links

      What needs improvement?

      The cyber recovery and cyber protections need to be improved within the solution. Right now, they are quite limited. They need to be more extensive and more robust. It would be good to have machine alerts within the technician service in order to be more accurate and go more deeply into the process of validation for the backup data.

      We see some limitations in the way that data is analyzed and the market update for the archive is handled.

      The initial setup was not straightforward at all.

      For how long have I used the solution?

      I've been using the solution for about two years at this point. It hasn't been too long.

      What do I think about the stability of the solution?

      The solution is quite stable. We haven't had any issues with its reliability. There aren't bugs or glitches. It doesn't crash or freeze.

      What do I think about the scalability of the solution?

      We don't see any limitations when it comes to scalability. We haven't experienced any either. The scalability is quite good. If a company needs to expand it, it can do so.

      We have about 5,000 users on the solution.

      How are customer service and technical support?

      We don't directly contact technical support. Our service provider might if there are issues. However, if there are any problems, we've noticed that they are resolved quickly, and therefore I can assume technical support is pretty good. We don't have any complaints.

      Which solution did I use previously and why did I switch?

      We previously used HP's Data Protector. We switched solutions when we switched service providers.

      How was the initial setup?

      The initial setup was not straightforward or easy. It was difficult and complex. We experienced some issues early on and needed to make some updates and figure out some workarounds to put it into production.

      The deployment took five or six months to put everything into action. It was a long process.

      I'm not sure exactly how many people are needed for maintenance.

      What's my experience with pricing, setup cost, and licensing?

      The contract we have for this solution is affordable. It's not too expensive. That said, I don't know the exact pricing. I don't handle billing or licensing at my organization.

      Which other solutions did I evaluate?

      We evaluated other service providers, not other backup solutions. Other service providers came with HP Data Protector, NetBackup, and Commvault as solutions they offered.

      I'd say that Commvault is a more comprehensive solution if I were to compare it directly to Veeam.

      What other advice do I have?

      A few months ago, about two months, I was in a meeting and I asked my service provider which version we were using. They said that we were using the latest version. I don't know if it's still the latest version, however, if it not the latest, it's almost the latest.

      We access our backup through a service provider.

      We're in the process of looking for more protection services to better guard against attacks.

      I'd advise those considering the solution to look carefully at the licensing. In the beginning, we experienced some troubles with the licensing models that were acquired by service provider. That caused some limitations. It was a major concern for us at first and might be a major concern for others.

      In general, I would recommend the solution. I'd rate it at an eight out of ten.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Mohamed El-Sherbini - PeerSpot reviewer
      IT Manager at Mada Insurance
      Real User
      Top 5
      Provides montoring with best support and easy deployment
      Pros and Cons
      • "One person can manage parameters."
      • "The product is expensive."

      What is our primary use case?

      We use the solution for monitoring purposes.

      What needs improvement?

      The price could be cheaper.

      Veeam ONE should make the work easier without installing additional dashboards to start configuration.

      For how long have I used the solution?

      I have been using Veeam ONE for nine years.

      How are customer service and support?

      Support is best.

      How would you rate customer service and support?

      Positive

      How was the initial setup?

      Deployment is not difficult and takes three to four hours to complete.

      What's my experience with pricing, setup cost, and licensing?

      The product is expensive.

      What other advice do I have?

      One person can manage all parameters.

      Overall, I rate the solution a ten out of ten.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
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      Federico Borja - PeerSpot reviewer
      Field Engineer at Logicalis
      MSP
      Top 20
      Efficient for data protection and simple to use
      Pros and Cons
      • "For me, it's perfect. We don't have any problems with backups and applications."
      • "We had one problem once with the network."

      What is our primary use case?


      How has it helped my organization?

      For data recovery, we do some tests. We haven't had any problems yet. The tests we've done work fine.

      What is most valuable?

      For me, it's perfect. We don't have any problems with backups and applications.

      Immutability is the most important aspect of data protection in terms of Veeam Data Platform. That could be one critical factor for us.

      Data protection is the most valuable aspect.

      What needs improvement?

      We had one problem once with the multinet in the network, but it wasn't a big problem. It was a problem with the network itself. That is the only problem we have had.

      For how long have I used the solution?

      I have been using it for two years. We use the current application tool, the new one, that's the tool server that I use.

      How are customer service and support?

      I personally haven't requested any support, but my coworker has and says it's good.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      I have also been using Veeam ONE for about two years to monitor traffic and jobs. So, mainly as a monitoring tool.

      We use it to monitor everything. We don't have any other tool like it. We used to use vRealize Operations Manager, but we don't have that anymore. That's why we use Veeam ONE. It's easy to view all the infrastructure.

      How was the initial setup?

      The infrastructure we have is simple.

      So, the initial setup is very easy as our environment isn't complicated.

      We finished the deployment in about three weeks. We didn't deploy the solution solely for the strategy part. It took us three weeks because it wasn't a priority for us when we deployed the solution. So, the deployment time could have been less.

      We didn't have any problems with integration into our existing ecosystem.

      In my opinion, maintenance is very simple. We don't have any problems with updates.

      What's my experience with pricing, setup cost, and licensing?

      It is not expensive. 

      What other advice do I have?

      I would give it a ten out of ten because I haven't had any problems with maintenance. It's very simple and our environment is also very simple.

      So for simple use, it's a very good tool and fulfills all our needs.

      I highly recommend it.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Paola Haro - PeerSpot reviewer
      Pre-Sales Engineer at COMGSP S.A
      Reseller
      Top 20
      Offers great scalability and flexibility with reasonable pricing
      Pros and Cons
      • "The most valuable data protection features in Veeam are encryption and error handling."
      • "Apart from security improvements, enhancing compatibility with various platforms and addressing limitations related to integration and verification would be beneficial."

      What is our primary use case?

      Using Veeam Data Platform, I manage data migration to the cloud, business recovery, and various configurations.

      What is most valuable?

      The most valuable data protection features in Veeam are encryption and error handling. Encryption safeguards sensitive information like credit card data, while robust error handling ensures data integrity.

      What needs improvement?

      Apart from security improvements, enhancing compatibility with various platforms and addressing limitations related to integration and verification would be beneficial. For instance, ensuring seamless integration with AWS and overcoming hardware-related constraints for incremental verification would enhance overall usability and reliability.

      How are customer service and support?

      I have had a great experience with their support team. They are highly professional, knowledgeable, and always willing to help, providing valuable assistance in improving our product. I would rate the support at a nine out of ten.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      Veeam's security might be weaker than Dell's, but in terms of performance and reliability, Veeam often matches or surpasses Dell. For tasks like isolating areas for maintenance, Veeam offers more automated solutions compared to Dell's manual processes.

      How was the initial setup?

      The initial setup of Veeam is easy, typically requiring minimal personnel for maintenance.

      What's my experience with pricing, setup cost, and licensing?

      The pricing for Veeam Data Platform varies based on functionality needs. While it can be costly for clients requiring application backup, it is generally considered reasonable considering the extensive features offered.

      What other advice do I have?

      We use Veeam for backup and disaster recovery because of its ease of use and our team's expertise. However, we are exploring other options, like daily security solutions, to ensure we provide the best fit for our clients' needs, rather than sticking to just one tool.

      Veeam works best in Azure environments, but it might not be ideal for security-focused solutions like ADAP. However, it excels in hyper-converged infrastructure setups, making it a strong choice for those environments.

      Veeam's scalability and flexibility benefit our organization by seamlessly integrating into existing environments, especially with popular hypervisors. This ease of integration simplifies management and allows for efficient testing, making it straightforward to use and manage.

      Overall, I would rate Veeam Data Platform as an eight out of ten.

      Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
      PeerSpot user
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      Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
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