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Associate Manager at a computer software company with 10,001+ employees
Real User
Jan 12, 2022
Uncomplicated and lets us recover server backups from any point in time in minutes
Pros and Cons
  • "With regard to our operational requirements, Veeam is very good because it's so user-friendly."
  • "My biggest issue with Veeam at the moment is how the backup reports are displayed. We use the SolarWinds integration to generate consolidated reports for monitoring purposes, but we aren't getting all the available data shown to us in the way that we want."

What is our primary use case?

In my organization, we use Veeam for both online and on-premises backups for around 200 sites across the globe. All our secondary cloud backups are performed using Amazon Web Services. We first started with version 8.4 which came out about six years ago and we're now currently using version 10.0, with plans to upgrade all our backup infrastructure to version 11.0 in the near future. 

For each site, we have independent and standalone VBRs and every one of them is managed through the Enterprise Manager's console. For our reporting needs, we use Veeam ONE and a SolarWinds integration.

What is most valuable?

With regard to our operational requirements, Veeam is very good because it's so user-friendly. Working with Veeam has been a most satisfactory experience. 

What needs improvement?

My biggest issue with Veeam at the moment is how the backup reports are displayed. We use the SolarWinds integration to generate consolidated reports for monitoring purposes, but we aren't getting all the available data shown to us in the way that we want. For our Apache site regions, we are not able to get all our site-to-site and server-to-server reports in one single PDF or Excel sheet.

Ideally, we would want the reporting mechanism to add everything into a single file automatically, because currently we have to do that manually. For example, when I'm looking at server backups for an entire region, I would like to be able to add all those server backup reports into a separate reporting group, which would then be added into its own separate status report for that region only.

We also have to perform large NAS backups up to 10TB of data, and we have found that it can be a bit slow. Along with improving the speed of these transfers, I would like to see Veeam add more support for block level backups and snapshots of NAS storage devices.

For how long have I used the solution?

I have been using Veeam Backup and Replication for almost six years.

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Veeam Data Platform
December 2025
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What do I think about the stability of the solution?

It's really stable. There are no errors, faults, or anything, and we've never had any negative impact to our business as a result of stability issues. Our backup operations are going smoothly, even though we do encounter some rare backup-related issues. However, these issues are typically human errors.

What do I think about the scalability of the solution?

We have around 40 to 60 staff making use of Veeam software in our organization, and we are using it across 200+ sites all over the world, so I would label it sufficiently scalable.

How are customer service and support?

Their support is really excellent. 

Which solution did I use previously and why did I switch?

Our customer did not want to go with any type of legacy backup infrastructure, so they phoned my team in order to collaborate on an appropriate solution that ensures their backup infrastructure will be safe in terms of disaster recovery. That's when we decided to go with Veeam Backup and Replication instead of an older legacy type of backup solution.

How was the initial setup?

The initial setup was simple. And, because we're partnering with Veeam, our deployments are all done by them. Our customer is fully satisfied with the setup environment so they're not looking to extend the deployments further, however we are planning to upgrade from version 10.0 to 11.0 soon. For this, we'll be getting a solution from Veeam's engineers and architects after sending them a request for upgrade and solution design form. Based on that, the upgrades and everything will be taken care of by Veeam, and we won't have to handle the migration ourselves.

What about the implementation team?

Veeam itself implements our solutions, although when it comes to maintenance activities, that depends on the customer.

What's my experience with pricing, setup cost, and licensing?

Our licensing runs for five years, and after that time we do the renewal. There haven't been any further costs beyond our initial licensing plan because our customer is satisfied with the setup that has been configured and the overall backup environment.

What other advice do I have?

Veeam Backup and Replication is very good software and I am quite satisfied with it. I can recommend it to others without hesitation. In terms of infrastructure, Veeam is really flexible and we hardly ever see any complications. If a server goes down, we are able to dig into a backup from a previous point in time and recover it within minutes.

I would rate Veeam Backup and Replication a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
AhmadSirajuddin - PeerSpot reviewer
Head Chief Information Security Officer, Information Technology Security & Architecture Department at a financial services firm with 51-200 employees
Real User
Top 5
Aug 9, 2024
Has a simple setup process, but the automation features need improvement
Pros and Cons
  • "The setup was quite simple."
  • "They could include better automation features for migrating VMs without further configuration for the product."

What is our primary use case?

I used the product for migrating snapshots between clusters.

What needs improvement?

They could include better automation features for migrating VMs without further configuration for the product.

For how long have I used the solution?

I used VM Backup and Replication for about a month.

What do I think about the stability of the solution?

I rate the product stability an eight. 

What do I think about the scalability of the solution?

I rate the product scalability a seven. 

How was the initial setup?

The setup was quite simple and took about four hours on-premises. I rate the process an eight. 

What's my experience with pricing, setup cost, and licensing?

The solution is fairly priced. I rate the pricing a five out of ten. 

What other advice do I have?

I rate Veeam Backup & Replication a six out of ten. It has similar features to other software but lacks distinct advantages.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veeam Data Platform
December 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,455 professionals have used our research since 2012.
GreigEbeling - PeerSpot reviewer
Soltion Architect at a tech vendor with 5,001-10,000 employees
Real User
Top 5Leaderboard
Apr 25, 2024
Cost-effective and can be used for backup and replication
Pros and Cons
  • "Veeam Data Platform copies data very efficiently."
  • "Veeam Data Platform lacks cyber security tools."

What is our primary use case?

Our clients use Veeam Data Platform for backup and replication.

What is most valuable?

Veeam Data Platform copies data very efficiently. Our clients choose the solution because it is simple and inexpensive.

What needs improvement?

Veeam Data Platform lacks cyber security tools. The solution's competitors, Rubrik and Cohesity, have much better tools for analyzing data to determine whether there has been a cyber attack.

For how long have I used the solution?

I have been working with Veeam Data Platform for 5 years.

What do I think about the stability of the solution?

I rate Veeam Data Platform a nine out of ten for stability.

What do I think about the scalability of the solution?

I've not had any problems associated with the scalability of the solution. It doesn't have any big limitations. Our customers for Veeam Data Platform are mostly small to medium enterprises.

I rate the solution an eight out of ten for scalability.

How are customer service and support?

The solution provides good technical support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Cohesity has some solid features around deployment flexibility. Cohesity has functionality over and above backup and replication. Rubrik is vastly superior in terms of its cybersecurity credentials.

How was the initial setup?

The solution’s initial setup is easy.

What about the implementation team?

The solution's deployment time really depends on the size of the project. Depending on the size of the project, it may take days or weeks.

What's my experience with pricing, setup cost, and licensing?

The solution's licensing is relatively simple.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten.

What other advice do I have?

Veeam Data Platform is very flexible and provides many options for storing data on several different platforms, depending on what the customer wants to achieve. The solution's deployment requires two people, including a networking and storage person. Managing the solution takes a quarter of an FTE or one. Veeam Data Platform is less functional than other products but is more cost-effective.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
System Engineer at a computer software company with 1,001-5,000 employees
Real User
Nov 27, 2023
A tool that offers a sophisticated interface that makes the monitoring part easier
Pros and Cons
  • "The product's initial setup phase was straightforward for me."
  • "The user experience can be better, as it is one of the areas with shortcomings in the product."

What is our primary use case?

I use Veeam ONE in my company to provide customer backup reports if required. Veeam ONE is also useful for monitoring any issues with the current server. My company views logs from Veeam ONE to see if there is any solution that we can give to customers. My company uses Veeam ONE to look at what advice we can give customers to ensure that all their servers are always protected.

How has it helped my organization?

The benefit I get from the product is that it is a sophisticated monitoring tool that helps our company's team, along with the infrastructure team, view the current status of all the servers monitored with Veeam ONE.

What is most valuable?

The most valuable feature of the solution is that it offers a very sophisticated interface to view, making it a bit easier for our company's operations team to take care of the monitoring part involving the current status of the server and server backup status.

What needs improvement?

I think there are no suggestions from my end for an improvement of Veeam ONE.

The user experience can be better, as it is one of the areas with shortcomings in the product.

I feel Veeam ONE has no downsides apart from its reporting area, which can be improved in such a way that its users can customize more of the report templates in an in-depth manner. I think there are improvements in Veeam ONE that I can see, including the tool's area that provides more flexibility in generating reports for its customers to view.

For how long have I used the solution?

I have been using Veeam ONE for more than a year. My company operates as a system integrator of the product.

What do I think about the stability of the solution?

For my current usage, Veeam ONE is pretty stable.

What do I think about the scalability of the solution?

Veeam ONE is a really scalable solution.

Veeam ONE is used by one of my company's customers.

How are customer service and support?

At times, my company contacts the solution's technical support. My company's support for Veeam ONE is similar to the one we get for the backup solution from Veeam. The suggestions provided by Veeam's support team have been very useful for my company. Veeam's support team provides users with a nice view of the usability of Veeam ONE.

I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

For monitoring purposes, my company uses a free, open-source solution like Zabbix. Compared to Zabbix, I feel Veeam ONE can be more useful for monitoring purposes.

Compared to Zabbix, I feel Veeam ONE has no downsides apart from its reporting area, which can be improved.

How was the initial setup?

The product's initial setup phase was straightforward for me.

I do not have any experience in the deployment process of Veeam ONE.

The solution is deployed on an on-premises model.

What was our ROI?

To date, I have seen a return on investment from the use of Veeam ONE in my company. The ROI is quite high considering the value Veeam ONE provides its users.

What's my experience with pricing, setup cost, and licensing?

For now, I think the pricing of Veeam ONE is quite okay for any of the infrastructures, especially for those who want a backup system and a tool that provides monitoring services.

What other advice do I have?

People can look at Veeam ONE if they want one application to provide them with a sophisticated monitoring tool and useful backup reports easily.

I rate the overall tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Emthias Abdul Salam - PeerSpot reviewer
Technical Manager at a tech consulting company with 11-50 employees
Real User
Top 5
Nov 21, 2023
A stable and scalable data management with seamless integration across diverse environments
Pros and Cons
  • "The most valuable addition recently introduced is the Continuous Data Protection feature."
  • "There might be room for improvement at the plugin level, specifically concerning application plugins."

What is our primary use case?

A diverse range of customers use it for more than just virtualization. The platform is utilized for backup and Data Loss Prevention solutions. This extends beyond virtual environments to encompass mixed environments, including physical workloads. Some of our customers use it for cloud backup, showcasing its versatility across various IT infrastructures.

What is most valuable?

The most valuable addition recently introduced is the Continuous Data Protection feature. Particularly noteworthy is its configuration for SMAX and SaaS recovery. The integration of CDP with VMware stands out as one of the most impressive features. In the context of recoverability, whether dealing with issues related to data traffic or encountering problems with physical or virtual servers, Veeam stands out for its swift recovery capabilities. The ability to bring services back online within minutes, be it for physical or virtual machines, is highly beneficial.

What needs improvement?

There might be room for improvement at the plugin level, specifically concerning application plugins. In a recent deployment, we encountered some issues, and I believe there is a need for enhancements in the plugins for SAP and Oracle. It would be beneficial to see an extension of support to Oracle VMs. This is particularly relevant for customers utilizing Oracle VMs, where currently, we resort to agent-based backup solutions, and having an agent-less backup option for various hypervisors would be a valuable addition.

For how long have I used the solution?

I have been working with it for eight years.

What do I think about the stability of the solution?

I would rate its stability capabilities eight out of ten.

What do I think about the scalability of the solution?

Scalability is not a concern as it exhibits high scalability without issues. Currently, about twenty-five to thirty active customers use it.

How are customer service and support?

Technical support, particularly from the region where the connection is established, may be somewhat lacking. While it was previously considered a highly effective support team, there has been a noticeable decline in support quality since last year, leading to increased challenges and issues. I would rate it five out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup was straightforward. I would rate it nine out of ten.

What about the implementation team?

The deployment process is straightforward and depends on the organization's requirements. For a basic setup, such as backing up the hypervisor and VMs, it can be completed in approximately four hours. However, for more comprehensive configurations involving agents, RDR, and extensive testing, the process may extend to three to four days. In an on-premise virtual machine environment, the deployment involves setting up a backup management server as a VM, with additional roles assigned to backup proxy servers (VMs) and a repository server, often a physical server linked to local or external storage. Linux repositories are configured for immutability, or appliances like Accelerate or BMC data domain can be used, eliminating the need for a physical repository server. For the database, deployment options include PostgreSQL or dedicated SQL, determined by the deployment scale. Networking requirements, specifying open ports between components and VMware/Hyper-V infrastructure, are communicated to the networking team. Following the environment setup, the backup configuration is executed, incorporating three-to-one copy recommendations with secondary copies on-site, at a different site, or off-site. The configured setup undergoes testing for recovery processes, including instant recovery, file-level recovery, and application-level recovery. Results are documented and shared with the customer, concluding the deployment process.

What's my experience with pricing, setup cost, and licensing?

The price is affordable. I would rate it two out of ten. Since it's not an appliance, infrastructure elements such as backup storage and resource calculations for the required number of VMs need to be factored in, leading to additional pricing considerations.

What other advice do I have?

For those implementing the data platform, my advice is to adhere to best practices diligently. Following the documented guidelines is crucial, as issues related to infrastructure connectivity or delayed restoration often stem from deviations in implementation. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
System & Infrastructure Consultant at a tech services company with 501-1,000 employees
MSP
Sep 27, 2023
Affordable and reliable general hypervisor management with significant lack of customer support
Pros and Cons
  • "Veeam ONE has proven to be a reliable tool not just for backups but also for general hypervisor management."
  • "I am highly dissatisfied with their customer support approach."

What is our primary use case?

Our customers were seeking an affordable monitoring solution. We noticed that traditional options like VMware's Operations Manager are quite expensive, so we found a more budget-friendly alternative. Veeam ONE has proven to be a reliable tool not just for backups but also for general hypervisor management. 

What is most valuable?

The most valuable feature is the capacity planning aspect of the solution.

What needs improvement?

There are not enough charts and diagrams available. Other solutions, such as VMware's vRealize, offer a more extensive range of charts and diagrams for monitoring the environment. Enhancing the user experience, particularly in terms of providing more comprehensive chart and diagram options, would be beneficial.

For how long have I used the solution?

I have been working with it for more than ten years.

What do I think about the stability of the solution?

It offers good stability capabilities. I would rate it eight out of ten.

How are customer service and support?

I am highly dissatisfied with their customer support approach.  When we face a certain issue, they simply provide a website link and expect us to resolve the problem on our own. If the issue persists, we need to revert to them for further assistance. This process can be time-consuming when dealing with problems. This differs significantly from our experiences with other vendors, like Nutanix. For instance, when we open a support case with Nutanix, they not only provide a dedicated web portal but also offer direct assistance tailored to our company's specific situation. This approach is notably more effective. I would rate it five out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I learned about Veeam ONE before exploring other solutions, and I have found it to be a highly cost-effective option when compared to alternative solutions.

How was the initial setup?

The initial setup was straightforward. I would rate it nine out of ten.

What about the implementation team?

The deployment process took approximately one week because, following the initial setup, we held several technical meetings to fine-tune the configuration to align with the specific requirements of the customer's use case.

What's my experience with pricing, setup cost, and licensing?

It's an extremely cost-effective solution. I would rate it three out of ten.

What other advice do I have?

It is an excellent solution, incredibly user-friendly and manageable. I would highly recommend it based on its robust features and ease of use. The main issue lies in the quality of customer support. I would rate it seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Solution Architect at a computer software company with 11-50 employees
Real User
Sep 18, 2023
The solution has an easy interface to work with but needs to improve support
Pros and Cons
    • "Veeam is not in SaaS right now."

    What needs improvement?

    Every backup solution has a different approach to deployment. Veeam is not in SaaS right now. It is not cloud-based. They are only on an exchange license basis. They should plan to have a cloud-based backup. Veeam has partnered with Wasabi for a backup cloud, but they should try to get their backup solution.

    Moreover, the support should be faster.

    For how long have I used the solution?

    I have worked with Veeam for ten months since I joined my current organization.

    What do I think about the stability of the solution?

    I rate the solution's stability a seven out of ten.

    What do I think about the scalability of the solution?

    Veeam can be scalable if you have a simple interface. We have 20 to 26 users.

    How are customer service and support?

    I have to call Veeam directly for support since we are working with them. It would take time if I raised a support ticket.

    How was the initial setup?

    The initial setup is not easy. The package must be downloaded, and we can only install it. You have to check if Veeam is compatible with your OS. If it's not, you must go through many changes before doing it.

    When deploying Veeam, you have to download the ISO package for it. It's approximately 10 GB. You have to then download the license on the portal itself and check whether it is valid. After that, you have to deploy the ISO package after mounting it to the server, in which we have to create a backup agent server. Veeam's installation isn't short; a prerequisite is that it is updated to the latest version of the OS. Only if everything is updated is the installation able to proceed. Then, you have to add the storage bucket. You can add a cloud backup using the AWS E3 bucket. And if you have a paid library or any SAN in your environment, you can add SAN to the solution.

    What about the implementation team?

    I have distributors I am directly in contact with. They are a partner in every scenario we ask for.

    What's my experience with pricing, setup cost, and licensing?

    Veeam has a ten-license package gives you two physical and two virtual servers you can use on any endpoint. You have to pay for the solution. It's just for server backups, so a price would be there.

    The solution is not priced on its storage. If you have 20 terabytes of storage, you can add it to the solution.

    What other advice do I have?

    If you are looking for a physical backup and have deployed on physical servers, you should choose Veeam. It has an interface that's easy to use. I rate Veeam Data Platform a seven out of ten.

    We only have the enterprise backup, not the endpoint backup. It's an enterprise solution, and we have to try it out.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    KoenTeugels - PeerSpot reviewer
    Storage Presales at a tech vendor with 10,001+ employees
    Real User
    Aug 28, 2023
    A high performing software for backup, replication and restoration of data
    Pros and Cons
    • "Instant recovery, ease of use, and integrations are some of the valuable features."
    • "It would be preferable if they could introduce a complete Linux version instead of relying solely on Microsoft for management. There should be a unified integration of all their products. Currently, there are various products like cloud backup and others that exist separately. It would be better if they could create a single comprehensive platform or product, as opposed to having disparate products that lack proper communication between them."

    What is our primary use case?


    We use Veeam Backup & Replication mainly for backup purposes.

    What is most valuable?

    Instant recovery, ease of use, and integrations are some of the valuable features.     

    What needs improvement?


    It would be preferable if they could introduce a complete Linux version instead of relying solely on Microsoft for management.
    There should be a unified integration of all their products. Currently, there are various products like cloud backup and others that exist separately. It would be better if they could create a single comprehensive platform or product, as opposed to having disparate products that lack proper communication between them.

    For how long have I used the solution?

    I have an experience of ten years with Veeam Backup & Replication.

    What do I think about the stability of the solution?

    I would rate the stability nine out of ten.

    What do I think about the scalability of the solution?

    It's highly scalable if at a proxy zone.

    I would rate the scalability seven out of ten.

    How are customer service and support?

    The technical support is quite supportive.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The setup is on-premises and takes half a day for the first part. The next part takes a few hours

    The deployment process requires a few steps, to download the file and follow the standard procedure as instructed.

    I would rate the initial setup nine out of ten.

    What's my experience with pricing, setup cost, and licensing?

    The changes in pricing have been an interesting aspect. It seems to have become pricier, resulting in a reduction in affordability. There are extra expenses involved, including hardware requirements and the procurement of operating system licenses, which must also be taken into account.


    I would rate the price seven out of ten.

    What other advice do I have?


    The use varies according to the customer’s specific requirements. It serves as a commendable backup option for on-premises VMware setups. However, for alternative scenarios or situations demanding a worldwide scope, there might be alternative solutions available within the market.
    I would rate eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
    PeerSpot user
    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2025
    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.