I worked on a project involving a multi-cloud environment, specifically backing up on-prem servers to the Azure cloud. However, the project was not completed due to financial issues between our company and the client. The technical configuration, such as creating a Veeam Data Platform plugin on Azure and connecting it with on-prem servers, was mostly done, but the project was halted before creating jobs. The challenges were financial and not technical. This was my first and last experience with such a multi-cloud project.
Network Consulting Engineer at SKY DATA Integrated Solutions & IT Services
Comes with malware detection features that can detect malware before initiating a backup job for a server
Pros and Cons
- "One of the newest features in version 12.1 is malware detection. This feature allows the software to detect malware before initiating a backup job for a server. Although I haven't had the opportunity to personally try it out due to its recent release, I came across it while working on an environment in a cluster for a customer."
- "The solution's pricing may be expensive compared to other products."
What is our primary use case?
What is most valuable?
One of the newest features in version 12.1 is malware detection. This feature allows the software to detect malware before initiating a backup job for a server. Although I haven't had the opportunity to personally try it out due to its recent release, I came across it while working on an environment in a cluster for a customer.
What needs improvement?
The solution's pricing may be expensive compared to other products.
For how long have I used the solution?
I have been using the product for one and a half years.
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How are customer service and support?
We have faced several issues with Acronis because their support hasn't been as helpful compared to Veeam Data Platform's support. It has been very supportive and has assisted us in many cases. Unfortunately, our experiences with Acronis support have not been as positive, leading us to discontinue working with Acronis for several months now.
How would you rate customer service and support?
Positive
What was our ROI?
The solution is worth its money.
What other advice do I have?
Veeam Data Platform has a significant difference compared to other tools or products. It is not very simple because it offers a lot of advanced features that can solve various problems in customers' environments. However, managing it is not difficult, but it's not as straightforward as Acronis, which is simpler because it focuses on core features like backup and simple recovery without many additional complexities.
I find that I rarely encounter issues with the product. One notable aspect is the simplicity of its licensing, especially when compared to other vendors. Additionally, with each use, I discover more features.
I rate the overall product a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Storage Presales at Huawei
A high performing software for backup, replication and restoration of data
Pros and Cons
- "Instant recovery, ease of use, and integrations are some of the valuable features."
- "It would be preferable if they could introduce a complete Linux version instead of relying solely on Microsoft for management. There should be a unified integration of all their products. Currently, there are various products like cloud backup and others that exist separately. It would be better if they could create a single comprehensive platform or product, as opposed to having disparate products that lack proper communication between them."
What is our primary use case?
We use Veeam Backup & Replication mainly for backup purposes.
What is most valuable?
Instant recovery, ease of use, and integrations are some of the valuable features.
What needs improvement?
It would be preferable if they could introduce a complete Linux version instead of relying solely on Microsoft for management.
There should be a unified integration of all their products. Currently, there are various products like cloud backup and others that exist separately. It would be better if they could create a single comprehensive platform or product, as opposed to having disparate products that lack proper communication between them.
For how long have I used the solution?
I have an experience of ten years with Veeam Backup & Replication.
What do I think about the stability of the solution?
I would rate the stability nine out of ten.
What do I think about the scalability of the solution?
It's highly scalable if at a proxy zone.
I would rate the scalability seven out of ten.
How are customer service and support?
The technical support is quite supportive.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup is on-premises and takes half a day for the first part. The next part takes a few hours
The deployment process requires a few steps, to download the file and follow the standard procedure as instructed.
I would rate the initial setup nine out of ten.
What's my experience with pricing, setup cost, and licensing?
The changes in pricing have been an interesting aspect. It seems to have become pricier, resulting in a reduction in affordability. There are extra expenses involved, including hardware requirements and the procurement of operating system licenses, which must also be taken into account.
I would rate the price seven out of ten.
What other advice do I have?
The use varies according to the customer’s specific requirements. It serves as a commendable backup option for on-premises VMware setups. However, for alternative scenarios or situations demanding a worldwide scope, there might be alternative solutions available within the market.
I would rate eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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December 2024
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Project Manager and Technical Consultant at a computer software company with 201-500 employees
Feature rich and user friendly solution
Pros and Cons
- "There are many valuable features, for example how Copy Job is controlling the band with accelerators. The Enterprise Manager is a valuable feature. There are many very useful features. We can push in the market, because we have an advantage over the other solutions."
- "CDP also requires a lot of development, because there are a lot of restrictions now for CDP. There is a chance to improve CDP and make it much easier for the customers."
What is our primary use case?
We are a seller and an implementer.
We are implementing on premises as well as on cloud. Now most customers are trying to apply the 3-2-1 policy, and it requires having the process and integration available together.
The general use cases are that it can be used for any backup, for any data center, whatever it is, virtualized or physical or in the cloud. It is very useful and has a very user-friendly backup with a lot of options. It is very fast, as well. Nowadays, we are trying to be compatible with all the storage infrastructures.
How has it helped my organization?
veeam help us a lot to expand our business in the market and provide our customer with an advanced backup solution to protect their Data centers and increase the availability and performance of data recovery to match with target RPO and RTO
What is most valuable?
There are many valuable features, for example how Copy Job is controlling the band with accelerators. The Enterprise Manager has valuable add on feature. it has very useful features for centralize management ,Monitoring and controlling. We can push in the market, because we have an advantage over the other solutions. I was previously working with HP Data Protector for a long time, and it was very limited in features and it was no so user friendly.
What needs improvement?
In terms of what can be improved, we have already integrated with some Unix environments, which were not supported before. They have some limitations on integration with the advanced features as snapshotting and for some types of storage. We are almost compatible with around four vendors now - HPE , EMC, IBM and Dell. We could go further for this one. They could increase the compatibility for the advanced integrations.
CDP also requires a lot of development, because there are a lot of restrictions now for CDP. There is a chance to improve CDP and make it much easier for the customers.
We can make CDP more flexible. Hypervisor on Linux are the first generation. So, till now a few customers are testing this. I think it will take some time to redevelop them and to integrate them properly.
For how long have I used the solution?
I have been using Veeam Backup & Replication personally for one year, but my company is a partner and have been using it for at least five years.
I am working with version 11, but I'm not using the features released now currently for the 11a because few customers are using CDP, continuous data protection, and Hypervisor, on Linux and these things. I have not applied the new functions till now, but I know that there are good things from them.
What do I think about the stability of the solution?
Veaam Backup & Replication is very good in terms of stablity. It is one of the best now. There is a high competition between Veeam and Commvault, but I think Veaam is getting more and more customers now.
What do I think about the scalability of the solution?
Veeam Backup & Replication is so much easier now with the new license,. Now you can scale out without any problem, there is no limitation, by the license to scale out. This is a good thing on Veeam, so you can actually scale out according to the customer needs. There is no restriction on customer capacity, on sizes, etc... Nowadays, it is a good thing that they migrated to this type of license which is not depends on the NO core processor. So, if the customer has enough instances, he can backup for anything and he can expand without any limitation.
I already have some enterprise customer including one big global company. Most of the other customers are small-medium. , now we can expand to the number of enterprise customer because once you become compatible with IBM, Sun Solaris ,Linux and these High end OS, you will have a lot of new customers in the enterprise area.
How are customer service and support?
Our company provides maintenance services for our customers, but most of the customers are required to get support from the vendor. So, even if we are acting as a service-level support, we are protected with backend support from the vendor.
They are very good. Very positive. Maybe they need to be faster in their response time to the customers. Sometimes the call is taking all day.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I was previously using HP Data Protector.
There are many differences between HP Data Protector and Veeam Backup & Replication. HPE stopped supporting their products more than five years ago. They sold it to another company ( Micro Focus ), . Since then, there is no investment in the product, and no new development.
How was the initial setup?
The initial setup is very simple. It has all the things bundled. Even if there is something not available on the Windows platform they will make it and they will install it. It is very easy for integration.
The initial setup will not take more than one to two hours. The problem is after this, we need to configure it. You need to configure the storage to match with the customer requirements - to see what the customer needs. So the planning will take a lot of time, of course. After the initial setup, you will need to have good background about what the customer has to be integrated.
What about the implementation team?
mainly we are doing the implementation through our certified team and in case we need any support form main vendor we can get it , Veaam technical support team and veeam technical consultant are Excellent and supportive .
What was our ROI?
In terms of Return On Investment , Veeam backup and replication indicates a more productive investment in a long time compared with other solution .
What's my experience with pricing, setup cost, and licensing?
Veeam Backup & Replication is not so cheap. Nothing is cheap now in the market. But, it is very good and reasonable considering the integrated features. You can give it an eight out of 10 on the price.
There are different licensing models. Nowadays, I think you want to focus on the number of instances. They stopped the previous license, Charisma. You want to go by the number of instances licensing .
We have many different types of licenses. COMMUNITY EDITION ,VEEAM BACKUP & REPLICATION and VEEAM AVAILABILITY SUITE which will include all the advanced option including VEEAM ONE
You can get Veaam ONE embedded which will be cheaper, but few customers are actually going for this because, Veaam ONE is a complete monitoring and reporting solution it is not dedicated for Veaam backup solution. You can use it for monitoring the data center virilization solitons including VMware , MS Hyper-V , Veaam one has a very powerful monitoring and reporting engine .
Which other solutions did I evaluate?
Micro Focus Data Protector , Commvault backup ,
What other advice do I have?
My advice to anyone considering Veeam Backup & Replication is that , this is an Excellent Backup solution ,so much user Fridley , easy to be integrate and very fast and powerful in virtualization and cloud Environments you can go for it ,I think it is one of the best solution. in case you have only on-premise physicals solution in DC you may think about anther solution .
I don't like to give 10 for any vendor. So on a scale of one to ten, I would say, Veaam Backup & Replication is a Nine/10.
I am now Veeam certified , so I am support Veeam. It took a lot of tough time for me to be certified in Veeam. Their exam is very, tough. So, they need to expand the bar. They should make it slightly easier, because the Veeam exam is one of the hardest exams I have done. Most of the exam Questions is depends on different scenarios. The exam time is very short compared with the number of questions there. , so you will not have a time to read all the questions and give the answers. I believe they should make it easier.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Manager at Cerberus IT Solutions
Scalable, reliable, and consistent
Pros and Cons
- "The solution just works consistently. I never have issues with it."
- "I have issues with the licensing."
What is our primary use case?
The solution is primarily used for disaster recovery, replication, and stacking up all the endpoints using the product's endpoint component.
What is most valuable?
Setting up the replication is very simple.
The solution just works consistently. I never have issues with it.
The product is stable.
The scalability is excellent.
What needs improvement?
I have issues with the licensing.
The solution isn't ideal for small companies or systems. It's much more geared towards larger entities.
For how long have I used the solution?
I've been dealing with the solution for eight years.
What do I think about the stability of the solution?
The stability is excellent. The solution just runs. There are no bugs or glitches. It doesn't crash or freeze It's extremely reliable.
What do I think about the scalability of the solution?
The scalability has been great. I can pretty much do whatever I need to. The problem is the licensing. Scalability equals licensing and that costs quite a bit.
The solution is best for businesses that are larger - those that have got multiple systems, and by that I mean about 20-plus systems, that need to be protected.
How are customer service and support?
I have no issues with technical support. They have been helpful and responsive and I am satisfied with the level of service I get.
How was the initial setup?
The initial setup of it has a learning curve that is a little bit steep, however, you quickly get a hang of it.
What's my experience with pricing, setup cost, and licensing?
The solution is quite expensive, and that becomes an issue if you need to scale. Costs add up quite quickly. At the end of the day, it doesn't matter how good your product is, if it's not affordable, you're not going to get people behind it.
What other advice do I have?
I'm an end-user.
My company uses both private cloud and on-premise deployment models.
The solution is a very good product for what it does.
I'd rate the product at a nine out of ten.
If this is a good solution or not for a company depends on the company size and what it wants to achieve. If your company is about 15 to 20 people and you just need to have backup and recovery and not have to worry about 24/7 uptime, then I wouldn't recommend Veeam for you. However, if you need something that is up 24/7 and you can quickly recover, then I would say go with Veeam. For big systems, I'd say you'd go with Veeam, and that it works best as an onsite system. When you start moving to the cloud, and when you need to back up the data for the company, you've got other systems that also can handle it.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Assistant Manager at a comms service provider with 1,001-5,000 employees
Effective backup tools, simple installation, and good technical support
Pros and Cons
- "I have found the backup call feature very good."
- "I have found that the reporting could improve in its structure."
What is most valuable?
I have found the backup call feature very good.
What needs improvement?
I have found that the reporting could improve in its structure.
In an upcoming release, the remote site application, physical workload, and other application integration could improve.
For how long have I used the solution?
I have been using the solution for approximately four years.
What do I think about the stability of the solution?
We have experienced some bugs that we reported to the Veeam team and most of the issues have been resolved. For example, we had an issue recovering a file that was 256 characters long which we were testing out. We resolved it by restoring the whole volume.
How are customer service and technical support?
We are satisfied with the technical support.
Which solution did I use previously and why did I switch?
We have also worked with Acronis, Commvault, and Veritas.
How was the initial setup?
The initial setup is very simple.
What's my experience with pricing, setup cost, and licensing?
The price of the solution could improve when comparing it to competitors. The market is very competitive and they should have some discounts or special offers.
Which other solutions did I evaluate?
We have evaluated Commvault and they have a very fantastic rating compared to Veeam Replication.
What other advice do I have?
I rate Veeam Backup Replication an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Engineer Storage at Abraxas Informatik AG
Great support, easy restore feature, and quite scalable and stable
Pros and Cons
- "Its ease of use for restore is really good. For Exchange, the Exchange Active Directory is great."
- "The implementation of the features can be improved. Currently, there is no segregation of duty. Normally, any backup software or client service software is implemented in a way where one person is responsible for the implementation of the server, and one is responsible for the client, but Veeam Backup & Replication is not implemented in that way. Therefore, restores don't work like that. The backup guys have to do the restores, which is not a good thing. Its pricing should also be improved. It is quite expensive."
What is our primary use case?
It is used for the virtual environment, which includes virtual Windows servers being on ESX or Hyper-V. It is also used for databases and Exchange in these environments.
We are using version 10. The latest version is 11, but we are not eager to use that because it came out only two weeks ago, and that is not enough for us.
What is most valuable?
Its ease of use for restore is really good. For Exchange, the Exchange Active Directory is great.
What needs improvement?
The implementation of the features can be improved. Currently, there is no segregation of duty. Normally, any backup software or client service software is implemented in a way where one person is responsible for the implementation of the server, and one is responsible for the client, but Veeam Backup & Replication is not implemented in that way. Therefore, restores don't work like that. The backup guys have to do the restores, which is not a good thing.
Its pricing should also be improved. It is quite expensive.
For how long have I used the solution?
I have been using this solution for more than 12 months.
What do I think about the stability of the solution?
It is quite stable, but you cannot compare it to IBM Spectrum Protect. IBM Spectrum Protect is more stable than Veeam.
What do I think about the scalability of the solution?
It is quite scalable. We are planning to increase its usage. Its scalability is linear. You have more and more virtual systems and fewer physical systems. IBM Spectrum Protect is more for physical systems, and Veeam is for virtual systems.
How are customer service and technical support?
Their technical support is great. I would rate them a ten out of ten.
How was the initial setup?
It is complex. You certainly need some external guidance for this. The deployment itself is not a big thing. It is the creation of the architecture that is complex. You have to create an architecture that fits your needs.
What about the implementation team?
We can do it ourselves.
What's my experience with pricing, setup cost, and licensing?
Veeam is quite expensive. There are no additional costs to the licensing fees. IBM Spectrum Protect is also expensive.
They should improve its pricing. They raise the price every time there is an increase in the features of the product. They should think twice about that.
Which other solutions did I evaluate?
We had a look around, but we decided on Veeam.
What other advice do I have?
I would rate Veeam Backup & Replication an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager, Cloud workload Migration & Onboarding Lead at Globe Telecom
A straightforward solution that comes with good support and can be used as an alternative approach for migrating from on-premise to cloud or for disaster recovery
Pros and Cons
- "It is a straightforward solution. There is no need for a dedicated technical person to do the backup and replication. Veeam is very straightforward when it comes to doing the replication."
- "It needs to support more applications. In terms of supported applications, Oracle SQL and Office 365 are supported, but I am not sure if it supports Linux-based applications. That's why I'm looking for an alternative. I am currently testing Commvault. The advantage of Commvault is that a lot of applications are supported with it. I am not sure if CIFS is currently supported. It would be nice to have this feature in case it is not already supported"
What is our primary use case?
Our company is an integrator, and we are offering the Veeam solution for our existing clients and some prospective clients. We currently have 10 to 15 clients.
What is most valuable?
It is a straightforward solution. There is no need for a dedicated technical person to do the backup and replication. Veeam is very straightforward when it comes to doing the replication.
What needs improvement?
It needs to support more applications. In terms of supported applications, Oracle SQL and Office 365 are supported, but I am not sure if it supports Linux-based applications. That's why I'm looking for an alternative. I am currently testing Commvault. The advantage of Commvault is that a lot of applications are supported with it.
I am not sure if CIFS is currently supported. It would be nice to have this feature in case it is not already supported.
For how long have I used the solution?
I have been using this solution for over a year now.
How are customer service and technical support?
Veeam offers good support. After you get their product, they provide online support. You just need to raise a ticket, and then someone from global support will contact you. I'm okay with Veeam's support.
How was the initial setup?
It is very straightforward. You just need to spin up the virtual machine and enter proxy, and then you can start the backup.
The deployment takes a couple of hours. It takes a maximum of two or three hours to deploy it for an enterprise. It is a really straightforward solution. To deploy it for an enterprise, you need at least two to three resources.
What other advice do I have?
This solution could be used as an alternative approach for migration from on-premise to cloud or for disaster recovery. If you have two data centers and you need to replicate the primary virtual machines to another site, this can be an option.
I would recommend this solution to others. I would rate Veeam Backup & Replication a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Director of Information Technology and Communications at Enertotal sa esp
Stable, scalable, easy to setup, offer good support
Pros and Cons
- "It's not complex to replicate and back up the system."
- "I would like to see the replication and a recovery plan of the servers in the cloud. It's very important."
What is our primary use case?
We use this solution for virtualization with VMware. I have approximately 50 servers. We also use it for replication of the file server.
How has it helped my organization?
There haven't seen any changes to the way the organization has improved.
What needs improvement?
I would like to see the replication and a recovery plan of the servers in the cloud. It's very important.
For how long have I used the solution?
I have been using this solution for three months.
We use one of the first versions of this product.
What do I think about the stability of the solution?
It's a stable product. I would rate it an eight out of ten.
What do I think about the scalability of the solution?
It's a scalable solution.
In our company, we have one administrator and one other operator who use it. One person for each server.
Based on the orders we receive, we will continue to use this product.
How are customer service and technical support?
Technical support is good. I would rate them an eight out of ten.
Which solution did I use previously and why did I switch?
Previously, I was using IBM Spectrum.
Three months ago, I made the decision to change to Veeam Backup & Replication because IBM solutions are expensive.
IBM is very good software, but the problem is the cost. I would rate IBM a ten out of ten.
I was also using Acronis, but I wasn't sure of it. I did not have the experience with it.
How was the initial setup?
The initial setup is straightforward. It's easy.
It's not complex to replicate and back up the system.
What about the implementation team?
We used an integrator, reseller, and a public consultant, which was very expensive.
The experience was good but it was a bit of a process with a bit of a struggle.
What's my experience with pricing, setup cost, and licensing?
This is an expensive product, so reducing the cost would be an improvement. The difference between IBM and Veeam Backup & Replication is insignificant.
It is approximately $4,000 to $5,000 for the purchase of the product and I paid an additional $2,000 for the renewal.
What other advice do I have?
For large enterprise companies, I would suggest IBM, but for small companies, I would recommend Veeam Backup & Replication.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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