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Emil Heinemann - PeerSpot reviewer
IT Manager at Cerberus IT Solutions
Real User
Scalable, reliable, and consistent
Pros and Cons
  • "The solution just works consistently. I never have issues with it."
  • "I have issues with the licensing."

What is our primary use case?

The solution is primarily used for disaster recovery, replication, and stacking up all the endpoints using the product's endpoint component.

What is most valuable?

Setting up the replication is very simple.

The solution just works consistently. I never have issues with it.

The product is stable.

The scalability is excellent.

What needs improvement?

I have issues with the licensing. 

The solution isn't ideal for small companies or systems. It's much more geared towards larger entities. 

For how long have I used the solution?

I've been dealing with the solution for eight years. 

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March 2025
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What do I think about the stability of the solution?

The stability is excellent. The solution just runs. There are no bugs or glitches. It doesn't crash or freeze It's extremely reliable. 

What do I think about the scalability of the solution?

The scalability has been great. I can pretty much do whatever I need to. The problem is the licensing. Scalability equals licensing and that costs quite a bit.

The solution is best for businesses that are larger - those that have got multiple systems, and by that I mean about 20-plus systems, that need to be protected. 

How are customer service and support?

I have no issues with technical support. They have been helpful and responsive and I am satisfied with the level of service I get.

How was the initial setup?

The initial setup of it has a learning curve that is a little bit steep, however, you quickly get a hang of it.

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive, and that becomes an issue if you need to scale. Costs add up quite quickly. At the end of the day, it doesn't matter how good your product is, if it's not affordable, you're not going to get people behind it.

What other advice do I have?

I'm an end-user.

My company uses both private cloud and on-premise deployment models. 

The solution is a very good product for what it does. 

I'd rate the product at a nine out of ten.

If this is a good solution or not for a company depends on the company size and what it wants to achieve. If your company is about 15 to 20 people and you just need to have backup and recovery and not have to worry about 24/7 uptime, then I wouldn't recommend Veeam for you. However, if you need something that is up 24/7 and you can quickly recover, then I would say go with Veeam. For big systems, I'd say you'd go with Veeam, and that it works best as an onsite system. When you start moving to the cloud, and when you need to back up the data for the company, you've got other systems that also can handle it.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1584138 - PeerSpot reviewer
Assistant Manager at a comms service provider with 1,001-5,000 employees
Real User
Effective backup tools, simple installation, and good technical support
Pros and Cons
  • "I have found the backup call feature very good."
  • "I have found that the reporting could improve in its structure."

What is most valuable?

I have found the backup call feature very good.

What needs improvement?

I have found that the reporting could improve in its structure.

In an upcoming release, the remote site application, physical workload, and other application integration could improve.

For how long have I used the solution?

I have been using the solution for approximately four years.

What do I think about the stability of the solution?

We have experienced some bugs that we reported to the Veeam team and most of the issues have been resolved. For example, we had an issue recovering a file that was 256 characters long which we were testing out. We resolved it by restoring the whole volume.

How are customer service and technical support?

We are satisfied with the technical support.

Which solution did I use previously and why did I switch?

We have also worked with Acronis, Commvault, and Veritas.

How was the initial setup?

The initial setup is very simple.

What's my experience with pricing, setup cost, and licensing?

The price of the solution could improve when comparing it to competitors. The market is very competitive and they should have some discounts or special offers.

Which other solutions did I evaluate?

We have evaluated Commvault and they have a very fantastic rating compared to Veeam Replication. 

What other advice do I have?

I rate Veeam Backup Replication an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Data Platform
March 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.
Stefan Schneider - PeerSpot reviewer
Lead Engineer Storage at Abraxas Informatik AG
Real User
Top 10
Great support, easy restore feature, and quite scalable and stable
Pros and Cons
  • "Its ease of use for restore is really good. For Exchange, the Exchange Active Directory is great."
  • "The implementation of the features can be improved. Currently, there is no segregation of duty. Normally, any backup software or client service software is implemented in a way where one person is responsible for the implementation of the server, and one is responsible for the client, but Veeam Backup & Replication is not implemented in that way. Therefore, restores don't work like that. The backup guys have to do the restores, which is not a good thing. Its pricing should also be improved. It is quite expensive."

What is our primary use case?

It is used for the virtual environment, which includes virtual Windows servers being on ESX or Hyper-V. It is also used for databases and Exchange in these environments.

We are using version 10. The latest version is 11, but we are not eager to use that because it came out only two weeks ago, and that is not enough for us.

What is most valuable?

Its ease of use for restore is really good. For Exchange, the Exchange Active Directory is great.

What needs improvement?

The implementation of the features can be improved. Currently, there is no segregation of duty. Normally, any backup software or client service software is implemented in a way where one person is responsible for the implementation of the server, and one is responsible for the client, but Veeam Backup & Replication is not implemented in that way. Therefore, restores don't work like that. The backup guys have to do the restores, which is not a good thing.

Its pricing should also be improved. It is quite expensive.

For how long have I used the solution?

I have been using this solution for more than 12 months.

What do I think about the stability of the solution?

It is quite stable, but you cannot compare it to IBM Spectrum Protect. IBM Spectrum Protect is more stable than Veeam.

What do I think about the scalability of the solution?

It is quite scalable. We are planning to increase its usage. Its scalability is linear. You have more and more virtual systems and fewer physical systems. IBM Spectrum Protect is more for physical systems, and Veeam is for virtual systems.

How are customer service and technical support?

Their technical support is great. I would rate them a ten out of ten.

How was the initial setup?

It is complex. You certainly need some external guidance for this. The deployment itself is not a big thing. It is the creation of the architecture that is complex. You have to create an architecture that fits your needs.

What about the implementation team?

We can do it ourselves.

What's my experience with pricing, setup cost, and licensing?

Veeam is quite expensive. There are no additional costs to the licensing fees. IBM Spectrum Protect is also expensive. 

They should improve its pricing. They raise the price every time there is an increase in the features of the product. They should think twice about that.

Which other solutions did I evaluate?

We had a look around, but we decided on Veeam.

What other advice do I have?

I would rate Veeam Backup & Replication an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager, Cloud workload Migration & Onboarding Lead at Globe Telecom
Real User
A straightforward solution that comes with good support and can be used as an alternative approach for migrating from on-premise to cloud or for disaster recovery
Pros and Cons
  • "It is a straightforward solution. There is no need for a dedicated technical person to do the backup and replication. Veeam is very straightforward when it comes to doing the replication."
  • "It needs to support more applications. In terms of supported applications, Oracle SQL and Office 365 are supported, but I am not sure if it supports Linux-based applications. That's why I'm looking for an alternative. I am currently testing Commvault. The advantage of Commvault is that a lot of applications are supported with it. I am not sure if CIFS is currently supported. It would be nice to have this feature in case it is not already supported"

What is our primary use case?

Our company is an integrator, and we are offering the Veeam solution for our existing clients and some prospective clients. We currently have 10 to 15 clients. 

What is most valuable?

It is a straightforward solution. There is no need for a dedicated technical person to do the backup and replication. Veeam is very straightforward when it comes to doing the replication.

What needs improvement?

It needs to support more applications. In terms of supported applications, Oracle SQL and Office 365 are supported, but I am not sure if it supports Linux-based applications. That's why I'm looking for an alternative. I am currently testing Commvault. The advantage of Commvault is that a lot of applications are supported with it.

I am not sure if CIFS is currently supported. It would be nice to have this feature in case it is not already supported.

For how long have I used the solution?

I have been using this solution for over a year now.

How are customer service and technical support?

Veeam offers good support. After you get their product, they provide online support. You just need to raise a ticket, and then someone from global support will contact you. I'm okay with Veeam's support.

How was the initial setup?

It is very straightforward. You just need to spin up the virtual machine and enter proxy, and then you can start the backup. 

The deployment takes a couple of hours. It takes a maximum of two or three hours to deploy it for an enterprise. It is a really straightforward solution. To deploy it for an enterprise, you need at least two to three resources.

What other advice do I have?

This solution could be used as an alternative approach for migration from on-premise to cloud or for disaster recovery. If you have two data centers and you need to replicate the primary virtual machines to another site, this can be an option.

I would recommend this solution to others. I would rate Veeam Backup & Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Director of Information Technology and Communications at Enertotal sa esp
Real User
Stable, scalable, easy to setup, offer good support
Pros and Cons
  • "It's not complex to replicate and back up the system."
  • "I would like to see the replication and a recovery plan of the servers in the cloud. It's very important."

What is our primary use case?

We use this solution for virtualization with VMware. I have approximately 50 servers. We also use it for replication of the file server.

How has it helped my organization?

There haven't seen any changes to the way the organization has improved.

What needs improvement?

I would like to see the replication and a recovery plan of the servers in the cloud. It's very important.

For how long have I used the solution?

I have been using this solution for three months.

We use one of the first versions of this product.

What do I think about the stability of the solution?

It's a stable product. I would rate it an eight out of ten.

What do I think about the scalability of the solution?

It's a scalable solution.

In our company, we have one administrator and one other operator who use it. One person for each server.

Based on the orders we receive, we will continue to use this product.

How are customer service and technical support?

Technical support is good. I would rate them an eight out of ten.

Which solution did I use previously and why did I switch?

Previously, I was using IBM Spectrum.

Three months ago, I made the decision to change to Veeam Backup & Replication because IBM solutions are expensive.

IBM is very good software, but the problem is the cost. I would rate IBM a ten out of ten.

I was also using Acronis, but I wasn't sure of it. I did not have the experience with it.

How was the initial setup?

The initial setup is straightforward. It's easy.

It's not complex to replicate and back up the system.

What about the implementation team?

We used an integrator, reseller, and a public consultant, which was very expensive.

The experience was good but it was a bit of a process with a bit of a struggle.

What's my experience with pricing, setup cost, and licensing?

This is an expensive product, so reducing the cost would be an improvement. The difference between IBM and Veeam Backup & Replication is insignificant.

It is approximately $4,000 to $5,000 for the purchase of the product and I paid an additional $2,000 for the renewal.

What other advice do I have?

For large enterprise companies, I would suggest IBM, but for small companies, I would recommend Veeam Backup & Replication.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
CTO at F12.net
Real User
Reduced our overall backup windows while reducing our dedicated backup infrastructure
Pros and Cons
  • "Before Veeam, we had backup infrastructure sprawl. Veeam was able to reduce our overall backup windows while reducing our dedicated backup infrastructure."
  • "Vendor integration for many of the enterprise features have allowed for us to have greater performance from our storage vendors further improving on our commitments to protect our clients' data."
  • "Multithreading of health check process: This can take too much time to process on large jobs and/or large VMs."
  • "Additional executive summary reports for the entire infrastructure would be a nice to have."
  • "One challenge that we have encountered was on the long-term retention of data. Be sure to look into a dedicated deduplication appliance."

What is our primary use case?

Primary backup and long-term retention to protect our client data across our datacenters. Allows for incremental RPOs for VM and file-level recovery across multiple datacenters to our IT staff of more than 200 technicians. Enable fast restores and long term archival.

How has it helped my organization?

As our datacenters continue to grow, we had a challenge of reducing backup windows while being able to scale our total protected VMs. Before Veeam, we had backup infrastructure sprawl. Veeam was able to reduce our overall backup windows while reducing our dedicated backup infrastructure.

What is most valuable?

Granular permissions through Veeam Enterprise Manager have allowed for us to pass control down to our support staff instead of having it with senior datacenter resources.

Vendor integration for many of the enterprise features have allowed for us to have greater performance from our storage vendors further improving on our commitments to protect our clients' data. 

What needs improvement?

Multithreading of health check process: This can take too much time to process on large jobs and/or large VMs. Better to have built-in deduplication for long-term retention. Storage efficiency is a weakness.

Additional executive summary reports for the entire infrastructure would be a nice to have.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

No, we have not experienced any stability issues.

What do I think about the scalability of the solution?

One challenge that we have encountered was on the long-term retention of data. Be sure to look into a dedicated deduplication appliance. 

Also, know where the bottleneck is within your environment. If you are repurposing older equipment, it likely won't be up to the task. Storage performance is crucial to your backup times.

How are customer service and technical support?

Support has been great; no complaints.

Which solution did I use previously and why did I switch?

We used PHD Virtual and what is now Unitrends UVB. Backup infrastructure was becoming a significant cost and scaling this solution meant more sprawl. Backup windows were increasing outside our comfort levels. At the time, we as acquired a company with additional datacenter services. Consolidating to one solution with a single interface was key. This, in turn, ensured that we had complete visibility of our backup environments across multiple datacenters.

Veeam helped us solve all of these areas of concern.

How was the initial setup?

It was pretty straightforward.

What about the implementation team?

In-house.

What was our ROI?

We have increased our scalability while being able to free up senior resources from recovery activities. I estimate our overall savings to about $20,000 per year.

What's my experience with pricing, setup cost, and licensing?

Plan your long-term backup strategy for growth and size the solution appropriately. Veeam has a number of setup options to choose from so make sure you understand them to make the right decision.

I would always suggest a multi-year agreement as this will allow for the best possible ROI of licensing.

Which other solutions did I evaluate?

We looked at vRanger, Unitrends, and Datto.

What other advice do I have?

Since everyone's data is different, I would recommend a proof of concept project to understand how your data will be used within this solution. If you are intending to keep data for long-term retention, look at a dedicated deduplication appliance.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Solution Architect at Altopro
Real User
Top 5
Easy-to-use solution with a responsive support team
Pros and Cons
  • "The solution is really easy and straightforward to use."
  • "The solution is not very good at backing up the physical Linux systems."

What is our primary use case?

We use the solution for customers who want to back up their VMware environment.

What is most valuable?

The solution is really easy and straightforward to use. If we want to configure something using Veeam ONE, we don't need much time to study the management interface. Our customers appreciate the solution's ease of use.

Recovery is the most important thing when we create a backup, which works fine on Veeam ONE. We can also use the shared backup and run recovery tests when needed.

What needs improvement?

The solution is not very good at backing up the physical Linux systems. Backing up SAP HANA with the solution is not very convenient. The solution also does not support the backups of uncommon databases, which prevents it from spreading across the market.

For how long have I used the solution?

I have been working with the solution for the past five years.

What do I think about the stability of the solution?

The stability is quite good. I would rate it a nine out of ten.

What do I think about the scalability of the solution?

The scalability is very good. Ten of our customers use the solution. I rate the scalability a ten out of ten.

How are customer service and support?

The support is quite responsive and fast. It depends on what kind of support package you have paid for, but generally, it's fine.

How was the initial setup?

The initial setup is very easy.

What about the implementation team?

It takes us half a day to install and configure the systems. The time taken for deployment depends on how big the environment is.

To deploy the solution, install it first on the virtual machine or the physical systems, then install it on the Windows physical machine. Then, set up the accounts in the physical or virtual servers. Finally, connect the repository for the pickups and configure the backup jobs.

We need one or two administrators and engineers to deploy the solution.

What's my experience with pricing, setup cost, and licensing?

The licensing fee depends on the licensing model we choose. We can pay for on-premise licensing. We can also choose to pay a yearly fee for support, or we can pre-pay for support five years in advance. 

Now, the solution also provides a subscription model. Additional costs depend on the kind of product we purchase.

What other advice do I have?

Veeam has an Essentials edition and an Enterprise edition for larger environments. People who want to use the solution should choose the on-premise licensing instead of the subscription model because it will be much cheaper. Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
M FahadIrshad - PeerSpot reviewer
CEO at DGBIts
Real User
Satisfactory solution with great backup and restoration features
Pros and Cons
  • "Veeam ONE is the best and the most mature solution for hypervisors and physical machines."
  • "There is a bug that prevents enabling the restore button, which is hectic."

What is our primary use case?

We use it to back up and restore our virtual machine in a live environment without restoring the complete virtual machine. It just mounts its storage to the NFS and makes the machine live in seconds. That is our favourite feature in Veeam ONE.


What is most valuable?

In the past, we used NAKIVO for our backup replication, and the main problem was that their backups were unverified and, most of the time, were corrupted. But the backup in Veeam ONE is good, and we are satisfied that the backups are also accurate and stable.

What needs improvement?

When we install an application, we have backups available in another drive and have to import those backups into the machine. Sometimes, rarely, there is a bug that prevents enabling the restore button, which is hectic. We then have to go into the folder and double-click to fix the issue. However, improvements can be made to prevent the bugs and improve restoration and importing of previous backups into the new one.

I don't think any additional features are required as it is already packed with many features.

For how long have I used the solution?

We have been using this solution for approximately five years and are using the latest version. We always keep our versions updated. It is deployed on-premises.

What do I think about the stability of the solution?

I rate the stability a nine out of ten. So we like the solution, but I can't rate it a ten because there is room for improvement.

What do I think about the scalability of the solution?

I rate the scalability a ten out of ten because it is scalable even using Google Cloud or Amazon Web Services. It is also scalable on-premises. Only our organization's manager and deputy manager have the right to operate this solution. We have plans to expand use as the data center keeps expanding.

How was the initial setup?

The initial setup was straightforward, and Veeam ONE requests prerequisites and installs them without the internet. That is a big bonus, with those prerequisites packaged in each setup. It is also pretty straightforward for someone unfamiliar with the solution.

Deployment was done in-house. Our data center does not have a big workload, so we use the Veeam ONE backend application and community edition. It is free, and if any issue arises, it can be solved with a Google search. It took three people and around 40 minutes to complete the deployment. One person can complete the rack installation of physical hardware.

What's my experience with pricing, setup cost, and licensing?

It's free of cost for up to ten workloads, which is a big benefit for a small data center.

What other advice do I have?

I rate this solution a nine out of ten. My advice to a new user is to go for the community edition. It is more than sufficient compared to Acronis or NAKIVO. Veeam ONE is the best and the most mature solution for hypervisors and physical machines.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.