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MichaelHarvey - PeerSpot reviewer
Solutions Architect at a tech services company with 1,001-5,000 employees
Reseller
Top 10
Useful growth tracking, overview tracking, but increasingly complex
Pros and Cons
  • "The most beneficial aspect of Veeam ONE is the ability to track your company's growth on a month-to-month basis. With this tool, you can determine if you need to purchase more target storage or if you have enough. This is essential for budgeting purposes, as, without this information, you may discover too late that you require additional storage or that your cloud usage is not aligning with what you are being charged. Veeam ONE aids in forecasting and usage analysis, making it a valuable asset."
  • "One common customer complaint is that Veeam, not just Veeam ONE, has become increasingly complex over time. This means that it is now very feature-rich, which can be challenging for some users to navigate and understand. There is a need for more education on how to use the GUI and all of the available features. Even regular users of Veeam may struggle to utilize the new features, which makes it more challenging for backup administrators to manage their backups. The platform is not becoming simpler, but rather, it is becoming more complicated over time."

What is our primary use case?

I am demonstrating specific reporting capabilities of Veeam ONE to customers, which includes a valuable yet lesser-known feature that enables the creation of a VIZIO diagram for the entire VMware cluster, displaying all servers that can be further explored. This feature is highly beneficial as it can create a comprehensive video diagram of the entire infrastructure, including servers, storage, and connected devices, in just one hour, whereas doing it manually would take weeks. However, the feature is not widely known and needs to be located in the software. It is an invaluable feature that can almost pay for itself if utilized.

The purpose of using this solution is to estimate the need for expansion and growth. This involves monitoring the number of restores, daily usage patterns, and the timing of tool usage. The primary objective is to ensure successful backups and that they occur as scheduled. You must examine any growth patterns that you detect, whether on a daily or weekly basis and analyze the number of restores you perform. This is particularly beneficial for sizing your target and determining retention capacity for both on-premises and cloud scalability. All the data and reporting aid in assessing the size, growth, and availability of your data, as well as its overall success.

How has it helped my organization?

The Veeam ONE diagram is a relatively unknown feature that is only available in the solution. This tool enables you to create an overview of your entire infrastructure, based on your VMware cluster, and delve deeper to obtain specific information about each server, including how they are interconnected and their respective names. Having this tool at your disposal is undoubtedly valuable.

What is most valuable?

The most beneficial aspect of Veeam ONE is the ability to track your company's growth on a month-to-month basis. With this tool, you can determine if you need to purchase more target storage or if you have enough. This is essential for budgeting purposes, as, without this information, you may discover too late that you require additional storage or that your cloud usage is not aligning with what you are being charged. Veeam ONE aids in forecasting and usage analysis, making it a valuable asset.

What needs improvement?

One common customer complaint is that Veeam, not just Veeam ONE, has become increasingly complex over time. This means that it is now very feature-rich, which can be challenging for some users to navigate and understand. There is a need for more education on how to use the GUI and all of the available features. Even regular users of Veeam may struggle to utilize the new features, which makes it more challenging for backup administrators to manage their backups. The platform is not becoming simpler, but rather, it is becoming more complicated over time.

It would be helpful if Veeam ONE allowed a view of all of your repositories in a single panel, rather than having to check multiple repositories separately. This consolidated view would provide better visibility on the target repository, which can be very helpful.

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For how long have I used the solution?

I have been using Veeam ONE for approximately three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Veeam ONE does not need scalability. However, scalability becomes a consideration when assessing the ease of adding repositories and storage to the back end via the VIN GUI. Fortunately, this process is not particularly difficult.

We sell Veeam ONE to 50 percent of our engagements.

How are customer service and support?

The support from Veeam ONE is excellent.

How was the initial setup?

The setup process for Veeam ONE can be complicated, depending on your usage. It is not a straightforward process. You need to establish a Veeam ONE server, which is something that many users may not be aware of. It is necessary to dedicate a Veeam server as either a standalone or a VM for a VM server, which adds complexity to the initial setup process.

What was our ROI?

I have seen a return on investment using Veeam ONE because it helps in sizing, scaling, and projection.

What's my experience with pricing, setup cost, and licensing?

The pricing structure for Veeam ONE has changed to what is now called the "VUL" or "Universal License". Previously, people mainly used socket licenses, but this has now changed. The new pricing structure was introduced last year.

The concept of the universal license for Veeam ONE still needs to be explained more to customers. While Veeam ONE is still a good option in terms of pricing, it's important to note that it's only the software component, and a target appliance is also required. This is different from the full appliances and software options like Rubrik and Cohesity. It's crucial to understand that Veeam ONE is not the complete backup solution, but rather a part of it that needs to be combined with additional components.

What other advice do I have?

Veeam ONE has a lot of great features, and it's worth spending time exploring its capabilities. The video diagram feature is especially valuable because it's easy to use and provides significant benefits in addition to Veeam ONE's reporting.

I rate Veeam ONE a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vijaybhaskar P - PeerSpot reviewer
Asst Manager - Electrical at CtrlS Datacenters Ltd
Real User
Top 10
A comprehensive solution for monitoring virtual and data protection environments with poor support, administration, and agent backups
Pros and Cons
  • "I like the backup and backup copy features."
  • "Agent backups could be better. I have many problems with agent backups, particularly on Linux and MySQL databases. MySQL works well with Microsoft products but not with other products. The database backups are not working correctly, and we are losing business. I am not getting any support; administration is also a significant problem."

What is our primary use case?

We use Veeam ONE for backup and replication, and disaster recovery purposes.

What is most valuable?

I like the backup and backup copy features.

What needs improvement?

Agent backups could be better. I have many problems with agent backups, particularly on Linux and MySQL databases. MySQL works well with Microsoft products but not with other products. The database backups are not working correctly, and we are losing business. I am not getting any support; administration is also a significant problem.

For how long have I used the solution?

I have been using Veeam ONE for over four years.

What do I think about the stability of the solution?

Veeam ONE is stable for small uncomplicated projects.

On a scale from one to ten, I would give stability an eight.

What do I think about the scalability of the solution?

Veeam ONE is scalable.

On a scale from one to ten, I would give scalability an eight.

How are customer service and support?

Support could be better. 

How was the initial setup?

The initial setup is straightforward. Based on the project size, implementing this solution can take 24 hours, 72 hours, or even a week. A team of four can quickly deploy and manage this solution. They can handle configurations and backup failures daily. I can maintain 12 projects by myself.

On a scale from one to ten, I would give the initial setup a nine.

What about the implementation team?

We implemented this solution.

What's my experience with pricing, setup cost, and licensing?

We pay every month for Enterprise Plus. There are no additional costs.

What other advice do I have?

On a scale from one to ten, I would give Veeam ONE a three.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Data Platform
October 2024
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,562 professionals have used our research since 2012.
reviewer1623552 - PeerSpot reviewer
IT Manager at a engineering company with 10,001+ employees
Real User
Top 20
Works well for failover and disaster recovery, has good replication, and is relatively cheap
Pros and Cons
  • "Replication is most valuable."
  • "The cloud part of it can be improved. There should be an option for Veeam in your own cloud, as compared to the Veeam cloud offering that's currently there. The rest of it is easy."

What is our primary use case?

It is for backup and replication.

How has it helped my organization?

We use it for failover and disaster recovery. There have been times when our primary systems have failed, and we've been able to run virtually until our primary systems are available again. From a business continuity experience, it has worked fairly well.

What is most valuable?

Replication is most valuable.

What needs improvement?

The cloud part of it can be improved. There should be an option for Veeam in your own cloud, as compared to the Veeam cloud offering that's currently there. The rest of it is easy. 

For how long have I used the solution?

I have been using this solution for eight years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

I am not trying to scale it up.

How are customer service and support?

I didn't have any issues with technical support.

Which solution did I use previously and why did I switch?

We use Zerto for the main part, and Veeam for a little part. We use them for different things. I prefer Zerto because I get a better RTU and RPO. It may be not as easy to set up, but once it is working, the RPO is in a region of 10 seconds. As compared to Veeam, its replication is currently two or three times.

How was the initial setup?

It is of medium complexity.

What's my experience with pricing, setup cost, and licensing?

It is relatively cheap.

What other advice do I have?

I would advise others to use it. It is a good system.

I would rate it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AhmadSirajuddin - PeerSpot reviewer
Head Chief Information Security Officer, Information Technology Security & Architecture Department at PT. Bank Index Selindo
Real User
Top 10
Has a simple setup process, but the automation features need improvement
Pros and Cons
  • "The setup was quite simple."
  • "They could include better automation features for migrating VMs without further configuration for the product."

What is our primary use case?

I used the product for migrating snapshots between clusters.

What needs improvement?

They could include better automation features for migrating VMs without further configuration for the product.

For how long have I used the solution?

I used VM Backup and Replication for about a month.

What do I think about the stability of the solution?

I rate the product stability an eight. 

What do I think about the scalability of the solution?

I rate the product scalability a seven. 

How was the initial setup?

The setup was quite simple and took about four hours on-premises. I rate the process an eight. 

What's my experience with pricing, setup cost, and licensing?

The solution is fairly priced. I rate the pricing a five out of ten. 

What other advice do I have?

I rate Veeam Backup & Replication a six out of ten. It has similar features to other software but lacks distinct advantages.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Federico Borja - PeerSpot reviewer
Field Engineer at Logicalis
MSP
Efficient for data protection and simple to use
Pros and Cons
  • "For me, it's perfect. We don't have any problems with backups and applications."
  • "We had one problem once with the network."

What is our primary use case?


How has it helped my organization?

For data recovery, we do some tests. We haven't had any problems yet. The tests we've done work fine.

What is most valuable?

For me, it's perfect. We don't have any problems with backups and applications.

Immutability is the most important aspect of data protection in terms of Veeam Data Platform. That could be one critical factor for us.

Data protection is the most valuable aspect.

What needs improvement?

We had one problem once with the multinet in the network, but it wasn't a big problem. It was a problem with the network itself. That is the only problem we have had.

For how long have I used the solution?

I have been using it for two years. We use the current application tool, the new one, that's the tool server that I use.

How are customer service and support?

I personally haven't requested any support, but my coworker has and says it's good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have also been using Veeam ONE for about two years to monitor traffic and jobs. So, mainly as a monitoring tool.

We use it to monitor everything. We don't have any other tool like it. We used to use vRealize Operations Manager, but we don't have that anymore. That's why we use Veeam ONE. It's easy to view all the infrastructure.

How was the initial setup?

The infrastructure we have is simple.

So, the initial setup is very easy as our environment isn't complicated.

We finished the deployment in about three weeks. We didn't deploy the solution solely for the strategy part. It took us three weeks because it wasn't a priority for us when we deployed the solution. So, the deployment time could have been less.

We didn't have any problems with integration into our existing ecosystem.

In my opinion, maintenance is very simple. We don't have any problems with updates.

What's my experience with pricing, setup cost, and licensing?

It is not expensive. 

What other advice do I have?

I would give it a ten out of ten because I haven't had any problems with maintenance. It's very simple and our environment is also very simple.

So for simple use, it's a very good tool and fulfills all our needs.

I highly recommend it.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Yahya Hossam - PeerSpot reviewer
Network Consulting Engineer at SKY DATA Integrated Solutions & IT Services
Real User
Top 20
Comes with malware detection features that can detect malware before initiating a backup job for a server
Pros and Cons
  • "One of the newest features in version 12.1 is malware detection. This feature allows the software to detect malware before initiating a backup job for a server. Although I haven't had the opportunity to personally try it out due to its recent release, I came across it while working on an environment in a cluster for a customer."
  • "The solution's pricing may be expensive compared to other products."

What is our primary use case?

I worked on a project involving a multi-cloud environment, specifically backing up on-prem servers to the Azure cloud. However, the project was not completed due to financial issues between our company and the client. The technical configuration, such as creating a Veeam Data Platform plugin on Azure and connecting it with on-prem servers, was mostly done, but the project was halted before creating jobs. The challenges were financial and not technical. This was my first and last experience with such a multi-cloud project. 

What is most valuable?

One of the newest features in version 12.1 is malware detection. This feature allows the software to detect malware before initiating a backup job for a server. Although I haven't had the opportunity to personally try it out due to its recent release, I came across it while working on an environment in a cluster for a customer.

What needs improvement?

The solution's pricing may be expensive compared to other products. 

For how long have I used the solution?

I have been using the product for one and a half years.

How are customer service and support?

We have faced several issues with Acronis because their support hasn't been as helpful compared to Veeam Data Platform's support. It has been very supportive and has assisted us in many cases. Unfortunately, our experiences with Acronis support have not been as positive, leading us to discontinue working with Acronis for several months now.

How would you rate customer service and support?

Positive

What was our ROI?

The solution is worth its money. 

What other advice do I have?

Veeam Data Platform has a significant difference compared to other tools or products. It is not very simple because it offers a lot of advanced features that can solve various problems in customers' environments. However, managing it is not difficult, but it's not as straightforward as Acronis, which is simpler because it focuses on core features like backup and simple recovery without many additional complexities. 

I find that I rarely encounter issues with the product. One notable aspect is the simplicity of its licensing, especially when compared to other vendors. Additionally, with each use, I discover more features. 

I rate the overall product a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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PeerSpot user
Anas Kunnathiyil - PeerSpot reviewer
Senior Information Technology Specialist at Ultimate Motors
Real User
Top 5Leaderboard
A straightforward solution that is compatible with almost all other products
Pros and Cons
  • "Veeam ONE is a straightforward solution and compatible with almost all hardware."
  • "Veeam ONE should make available notifications through SMS."

What is our primary use case?

We use Veeam ONE for our VMware backups and our VMs in VMware.

What is most valuable?

Veeam ONE is a straightforward solution and compatible with almost all hardware.

What needs improvement?

Veeam ONE should make available notifications through SMS.

For how long have I used the solution?

I have been using Veeam ONE for five years.

What do I think about the stability of the solution?

I never had any issues with the solution's stability. One of our servers had a ransomware issue. We isolated it to the system, restored it from Veeam ONE, and protected it.

I rate Veeam ONE an eight out of ten for stability.

What do I think about the scalability of the solution?

Veeam ONE is a scalable solution. Around 400 users were using Veeam ONE in our organization.

How are customer service and support?

The solution’s technical support is good.

How was the initial setup?

The solution’s initial setup is easy.

What was our ROI?

We have seen a return on investment with Veeam ONE. Veeam ONE was the best option in the market at the time. It's very economical and quite suitable for our infrastructure.

What's my experience with pricing, setup cost, and licensing?

Veeam ONE is moderately priced, where it is neither expensive nor cheap.

What other advice do I have?

Overall, I rate Veeam ONE an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solution Architect at IT Solution
Real User
Top 5Leaderboard
The solution has an easy interface to work with but needs to improve support
Pros and Cons
    • "Veeam is not in SaaS right now."

    What needs improvement?

    Every backup solution has a different approach to deployment. Veeam is not in SaaS right now. It is not cloud-based. They are only on an exchange license basis. They should plan to have a cloud-based backup. Veeam has partnered with Wasabi for a backup cloud, but they should try to get their backup solution.

    Moreover, the support should be faster.

    For how long have I used the solution?

    I have worked with Veeam for ten months since I joined my current organization.

    What do I think about the stability of the solution?

    I rate the solution's stability a seven out of ten.

    What do I think about the scalability of the solution?

    Veeam can be scalable if you have a simple interface. We have 20 to 26 users.

    How are customer service and support?

    I have to call Veeam directly for support since we are working with them. It would take time if I raised a support ticket.

    How was the initial setup?

    The initial setup is not easy. The package must be downloaded, and we can only install it. You have to check if Veeam is compatible with your OS. If it's not, you must go through many changes before doing it.

    When deploying Veeam, you have to download the ISO package for it. It's approximately 10 GB. You have to then download the license on the portal itself and check whether it is valid. After that, you have to deploy the ISO package after mounting it to the server, in which we have to create a backup agent server. Veeam's installation isn't short; a prerequisite is that it is updated to the latest version of the OS. Only if everything is updated is the installation able to proceed. Then, you have to add the storage bucket. You can add a cloud backup using the AWS E3 bucket. And if you have a paid library or any SAN in your environment, you can add SAN to the solution.

    What about the implementation team?

    I have distributors I am directly in contact with. They are a partner in every scenario we ask for.

    What's my experience with pricing, setup cost, and licensing?

    Veeam has a ten-license package gives you two physical and two virtual servers you can use on any endpoint. You have to pay for the solution. It's just for server backups, so a price would be there.

    The solution is not priced on its storage. If you have 20 terabytes of storage, you can add it to the solution.

    What other advice do I have?

    If you are looking for a physical backup and have deployed on physical servers, you should choose Veeam. It has an interface that's easy to use. I rate Veeam Data Platform a seven out of ten.

    We only have the enterprise backup, not the endpoint backup. It's an enterprise solution, and we have to try it out.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
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    Updated: October 2024
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