We use Veeam ONE for monitoring and reporting on our backup environment and Veeam environment. We also use it for supporting business functions such as SLA management and troubleshooting. We get nice dashboards from Veeam ONE. We also use its reporting functionality for month-end reporting for the clients as well as backup reporting.
Solutions Architect at BCX
Lets you do infrastructure analysis before deploying a backup environment; its pricing is cheaper than other competitors
Pros and Cons
- "The best feature of Veeam ONE to me is the infrastructure analysis that you can perform before deploying a backup environment. You can put in your backup requirements, for example, repository files and improvements on your VMware side, to ensure that it runs optimally. Pricing for Veeam ONE is also cheaper than VMware vRealize Operations (vROps) which is a direct competitor in the ops space, so this is another advantage of the solution."
- "It would be great if Veeam ONE had a business hour reporting feature because sometimes a client would want to know what workers do during business hours and outside of business hours. This type of report will give you the added benefit when you're scaling up and scaling down in the cloud, for example, if I wanted to swap hot and cold storage during specific hours to save on cost. Business hour reporting in Veeam ONE will give you a lot of benefits and added value. Scalability needs to be improved in the solution."
What is our primary use case?
How has it helped my organization?
We've benefited from Veeam ONE because of the informative dashboards we get. We could set up the dashboards, share the URLs, and fill and view them at a glance if they're set up correctly. We also get in-depth reporting from Veeam ONE. There are also nice capacity management facilities for VMware in the solution.
What is most valuable?
The best feature of Veeam ONE to me is the infrastructure analysis that you can perform before deploying a backup environment. You can put in your backup requirements, for example, repository files and improvements on your VMware side, to ensure that it runs optimally.
Pricing for Veeam ONE is also cheaper than VMware vRealize Operations (vROps) which is a direct competitor in the ops space, so this is another advantage of the solution.
What needs improvement?
It would be great if Veeam ONE had a business hour reporting feature because sometimes a client would want to know what workers do during business hours and outside of business hours. This type of report will give you the added benefit when you're scaling up and scaling down in the cloud, for example, if I wanted to swap hot and cold storage during specific hours to save on cost. Business hour reporting in Veeam ONE will give you a lot of benefits and added value.
Scalability needs to be improved in the solution.
Buyer's Guide
Veeam Data Platform
February 2026
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884,076 professionals have used our research since 2012.
For how long have I used the solution?
I've been using Veeam ONE for about eight years.
What do I think about the stability of the solution?
Veeam ONE is a stable product.
What do I think about the scalability of the solution?
I don't find Veeam ONE scalable, specifically its reporting and monitoring servers.
How are customer service and support?
It's been about eighteen to twenty-four months since I last dealt with Veeam ONE technical support, but the team was very good in terms of response time. My company has been working with the product for eight years, so my team's already familiar with most of the Veeam ONE issues.
On a scale of one to five, I'd give the technical support team a five.
Which solution did I use previously and why did I switch?
We used NetBackup and a new POC called Nakivo, but they weren't as grand as Veeam ONE. The best solution in the market right now is Veeam ONE, so we continued using it.
How was the initial setup?
The initial setup for Veeam ONE was fairly straightforward, especially when you compare it with other products out there. The deployment only took less than one hour. The configuration may take time depending on your requirements.
What about the implementation team?
Veeam ONE was implemented by an in-house IT team.
What's my experience with pricing, setup cost, and licensing?
Veeam ONE is cheaper when you compare it with one of its competitors in the ops space, VMware vRealize Operations.
There's a separate department that deals with the licensing, but my company is using CSP licensing, which is the service provider licensing, so my company doesn't fall under the normal volume at the Veeam Universal licensing program. The cost is commit-based and depends on what your point commit is.
The point commit works differently, and it's similar to your sales provider license. If you commit to using one thousand five hundred points, you get a certain price. If you commit to using the eight hundred points scheme, you get a certain price. As you grow the point scheme, you get a different price range, so it doesn't matter whether you're using Veeam One, Veeam Availability Suite, Veeam Backup and Replication, Orchestrate, or whatever the product is.
What other advice do I have?
My company is a service provider. Currently, Veeam ONE is one of the products used within the company.
Sixteen people use Veeam ONE in the company, in particular, system engineers and the system administrator.
One person manages the deployment and maintenance of Veeam ONE.
I would recommend the product to other people looking to implement it for business purposes.
I believe Veeam ONE has improved on the reporting with the tenant portals, but I haven't tested it out to know the features more, and in version 12, ransomware protection has been improved as well with the new immutable backup strategies. That's been in place since version 10, but it's more reliable in versions 11 and 12.
I'm rating Veeam ONE as nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior System Administrator at NMB Singapore Ltd
Integrated with Veeam backup and centralizes well
Pros and Cons
- "I don't have to go back and forth between different applications to get the report I need."
- "In future releases, I would like to see the solution provide auto resolution and auto relocation of resources."
What is our primary use case?
I am a system administrator. My role is to oversee the support of the company's network. I also take care of the deployment and maintenance. We use Veeam ONE to optimize hypervisors or my virtual machines.
How has it helped my organization?
The solution includes reporting on the virtual machines and the sources. It centralizes well.
What is most valuable?
Veeam ONE is integrated with Veeam backup, so it includes reporting on both. I don't have to go back and forth between different applications to get the report I need.
What needs improvement?
Veeam ONE does the basic job of reporting, but it does not meet my requirements of automated resolution.
In future releases, I would like to see the solution provide auto resolution and auto relocation of resources.
For how long have I used the solution?
I have been using Veeam ONE for three years.
What do I think about the stability of the solution?
Veeam ONE performs as required. It is stable.
What do I think about the scalability of the solution?
This solution is scalable. It depends on the kind of functions you require and what you want to get out of the product.
How are customer service and support?
I would rate Veeam ONE's technical support a four out of five.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Veeam ONE is simple and straightforward.
What about the implementation team?
The deployment was done in-house. It takes less than one day to deploy Veeam ONE. To implement, I created a virtual machine and installed Veeam ONE on it. I just had to attach it to the Hyper-V service.
What was our ROI?
Veeam ONE saves me a lot of time, so I don't have to look and monitor each service on its own.
What's my experience with pricing, setup cost, and licensing?
We have a three-year license with Veeam billed annually. The cost is based on the number of core servers.
I would rate the pricing of the solution a three out of five.
Which other solutions did I evaluate?
I am looking into Turbonomic to see if it can do more than Veeam ONE.
What other advice do I have?
Veeam ONE is a good product if you are looking for monitoring and reporting. If you are looking for automated solutions, you will have to look somewhere else.
I would rate this solution an eight out of ten overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Veeam Data Platform
February 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
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IT Manager at Cobantur
It's simple, scalable, and easy to use
Pros and Cons
- "I like all of Veeam's features, but the most important ones are the tape backups and replication. Those are the two options available for us, and it's enough for our needs."
- "In the past, Veeam had a host-based license, but now it will be part of Microsoft's core license. I don't like this licensing model. Host-based licensing is better for my system. Maybe so other organizations prefer the core-based."
What is our primary use case?
Veeam takes our installation and server backups, then writes them on a disk and the tape backup. After that, it replicates the backups to another recovery site. IT is the only department that uses Veeam directly. It has three to five people.
What is most valuable?
I like all of Veeam's features, but the most important ones are the tape backups and replication. Those are the two options available for us, and it's enough for our needs.
For how long have I used the solution?
I've been using Veeam for more than 10 years
What do I think about the stability of the solution?
Veeam is stable.
What do I think about the scalability of the solution?
Veeam is scalable.
How are customer service and support?
I sometimes contact Veeam for some adjustments or updates. They get back to me in a reasonable time. I've also asked them about the availability of particular features or questions about deploying the solution. There are different solutions for freeware and enterprise deployment. Enterprise deployment has various features available to end-users, so I've asked if these solutions are available to us.
Which solution did I use previously and why did I switch?
I worked with NetBackup at my previous company, but that was more than eight years ago.
How was the initial setup?
Veeam is easy to install and deploy.
What's my experience with pricing, setup cost, and licensing?
We pay a yearly license for support and upgrades. I haven't researched the price of any other solutions, so I can't say whether it is expensive or cheap relative to others. It is affordable enough for me.
In the past, Veeam had a host-based license, but now it will be part of Microsoft's core license. I don't like this licensing model. Host-based licensing is better for my system. Maybe so other organizations prefer the core-based.
What other advice do I have?
I rate Veeam Backup and Replication eight out of 10. I recommend Veeam. It is simple and easy to use.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Engineer at Vantage Drilling
Beneficial pricing model, user friendly interface, and many free features
Pros and Cons
- "The solution is a user-friendly interface."
- "The solution could improve by having a version to be compatible with the Linux system. They have improved the storage depository using the Linux proxy and Linux storage, but it can completely run on the Linux environment it would be much better."
What is our primary use case?
We use Veeam Backup Replication for the data center, desktop recovery, daily backups, and for storage offline.
What is most valuable?
The solution is a user-friendly interface.
What needs improvement?
The solution could improve by having a version to be compatible with the Linux system. They have improved the storage depository using the Linux proxy and Linux storage, but it can completely run on the Linux environment it would be much better.
For how long have I used the solution?
I have been using Veeam Backup & Replication since version six which is approximately 10 years.
What do I think about the stability of the solution?
Veeam Backup Replication is highly reliable. One engineer can cover the entire backup solution for the whole organization.
What do I think about the scalability of the solution?
I have found Veeam Backup Replication to be scalable.
We have between 500 - 1,000 users using this solution.
How are customer service and support?
We have not needed to contact technical support.
Which solution did I use previously and why did I switch?
We have previously used a Dell. However, Dell was difficult to restore backups and Veeam Backup Replication was a better fit for our needs.
We would like to have the Veeam Backup Replication from the VMware or Hyper-V direct to the tape library.
How was the initial setup?
The installation is straightforward, it does not take long to do approximately 45 minutes.
What about the implementation team?
We did the implementation in-house.
What's my experience with pricing, setup cost, and licensing?
Veeam Backup Replication has a lot of free features. We have a mixture of the paid versions as well as the community version. They are really helpful to us.
We have approximately 200 instances of Veeam Backup Replication with paid licenses and we use the community edition for the small offices.
What other advice do I have?
I rate Veeam Backup Replication a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System IT and Technologies Field Manager at Leumit Health Services
Ease of management, not complicated, very reliable, and has good support.
Pros and Cons
- "The features that I have found most valuable are its ease of management, it is not complicated, it is very reliable, has good support and a lot of knowledge on the market for integrators."
- "I would want them to improve some technical features that are still missing because we are working with NetApp NVMe and they're not fully supporting it yet. But both NetApp and Veeam know about it and they're working on it."
What is most valuable?
The features that I have found most valuable are its ease of management, it is not complicated, it is very reliable, has good support and a lot of knowledge on the market for integrators.
Ease of management was actually one of the main points for me. The second one is the SureBackup. SureBackup is the feature that allows you to automatically restore and check that the backups are consistent.
Those are the two main points for our decision to choose Veeam. We made some POCs with some vendors and they took a lot of time and were really too complicated and required way more resources to invest.
What needs improvement?
I would want them to improve some technical features that are still missing because we are working with NetApp NVMe and they're not fully supporting it yet. But both NetApp and Veeam know about it and they're working on it.
I'd like some improvements in ransom protection capabilities for Windows because they have some features with the Linux repositories but not with Windows.
There is no support for backing up snapshots from NVMe namespaces on NetApp.
For the cloud solution we need the Sophos backup solution, but I think that they are close to releasing this.
For how long have I used the solution?
I have been using Veeam Backup & Replication for half a year.
What do I think about the stability of the solution?
Veeam Backup & Replication is stable. I think we have maybe one ticket open in Veeam support about something that's related to not being a stable system.
What do I think about the scalability of the solution?
I'm not ready to answer that because we didn't scale it out or scale it up because we just started working with Veeam Backup & Replication. But our topology will be really easy to scale up. It actually doesn't depend on Veeam itself. It depends more on the storage systems where we're storing their backups or network capacity and not on Veeam.
There were two guys from my system IT teams and one from the integrator side managing the Veeam infrastructure, but anybody in the system IT team can use it. We use it for the user restoration process or adding systems to the backup. We automated the whole process of adding the system to the backup so we don't need to do that manually, but anybody can access the system and do what it can do according to their permissions.
I think we're using only about 50% of the features. There is a lot of functionality we've still not used so we are planning to increase our usage.
How are customer service and support?
The technical support is really good. We don't spend any time waiting for them and they start working in an hour. But we also have a good local integrator so mostly we don't need the vendor support.
How was the initial setup?
I will divide the initial setup into two separate answers. Veeam has the most speedy setup that I have ever seen, but because we make our backup architecture really complicated and really secured, it takes some time for the fine tunings. It is not directly Veeam's problem but it is my network or security perimeter's problem. There was a really funny story with that because it takes a lot of time to configure and to fine tune and so on. After your set up the EXE of Veeam in the next two hours you can start the back up, but if you want to make it really secure and immutable for attacks that we face, you need some time to build it.
in general it is pretty simple, but if you want to do something specific it can take a long time. Setup also depends on the facilities and resources inside the companies that they can use for that. But overall, it is really simple.
What's my experience with pricing, setup cost, and licensing?
Our license is about 200K for three years. It includes everything. It includes support and it includes the Office 365 Backup as well for the whole environment. We have about 6,000 mailboxes to back up.
For Veeam it's a pretty standard license. We made a tender because we are a kind of public organization so I have to make it on the tender, but that's the reason there is no cost for the hardware that I need to power the Veeam infrastructure.
Which other solutions did I evaluate?
Veeam is the only software that is a real comparison with Commvault or NetBackup. It's not really good to compare because NetBackup and other solutions are providing hardware also. So here I have software on one side from Veeam and I have some storage systems or disk systems from other vendors. For now, I have NetApp, but tomorrow it could be EMC, HPE or whatever. That's maybe one of the disadvantages of these vendors, but for me it's not a disadvantage, I'm okay with that.
Most of the time it is more flexible to not be dependent on any one vendor. We have used previous systems for about 15 years and most of problems are coming from the hardware, but NetBackup does not produce hardware.
What other advice do I have?
My advice to anyone considering Veeam Backup & Replication is to check what you need and then decide what you're going to buy. Don't think if you have X money and then go to the market you will get it for that money. You need to understand what the organization's needs are and then to check what our vendors are advising and proposing, because we have almost 100% VxRail and it's 100% VMware. I think Veeam is the most valuable vendor for backup and application systems for VMware. For virtualization no, but VMware yes. And we know that they're working very hard with the NetApp systems and most of their integrations are first coming with NetApp. That was also a point of decision.
On a scale of one to ten, I would give Veeam Backup & Replication a nine.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager And Technical Consultant at EEMC
Feature rich and user friendly solution
Pros and Cons
- "There are many valuable features, for example how Copy Job is controlling the band with accelerators. The Enterprise Manager is a valuable feature. There are many very useful features. We can push in the market, because we have an advantage over the other solutions."
- "CDP also requires a lot of development, because there are a lot of restrictions now for CDP. There is a chance to improve CDP and make it much easier for the customers."
What is our primary use case?
We are a seller and an implementer.
We are implementing on premises as well as on cloud. Now most customers are trying to apply the 3-2-1 policy, and it requires having the process and integration available together.
The general use cases are that it can be used for any backup, for any data center, whatever it is, virtualized or physical or in the cloud. It is very useful and has a very user-friendly backup with a lot of options. It is very fast, as well. Nowadays, we are trying to be compatible with all the storage infrastructures.
How has it helped my organization?
veeam help us a lot to expand our business in the market and provide our customer with an advanced backup solution to protect their Data centers and increase the availability and performance of data recovery to match with target RPO and RTO
What is most valuable?
There are many valuable features, for example how Copy Job is controlling the band with accelerators. The Enterprise Manager has valuable add on feature. it has very useful features for centralize management ,Monitoring and controlling. We can push in the market, because we have an advantage over the other solutions. I was previously working with HP Data Protector for a long time, and it was very limited in features and it was no so user friendly.
What needs improvement?
In terms of what can be improved, we have already integrated with some Unix environments, which were not supported before. They have some limitations on integration with the advanced features as snapshotting and for some types of storage. We are almost compatible with around four vendors now - HPE , EMC, IBM and Dell. We could go further for this one. They could increase the compatibility for the advanced integrations.
CDP also requires a lot of development, because there are a lot of restrictions now for CDP. There is a chance to improve CDP and make it much easier for the customers.
We can make CDP more flexible. Hypervisor on Linux are the first generation. So, till now a few customers are testing this. I think it will take some time to redevelop them and to integrate them properly.
For how long have I used the solution?
I have been using Veeam Backup & Replication personally for one year, but my company is a partner and have been using it for at least five years.
I am working with version 11, but I'm not using the features released now currently for the 11a because few customers are using CDP, continuous data protection, and Hypervisor, on Linux and these things. I have not applied the new functions till now, but I know that there are good things from them.
What do I think about the stability of the solution?
Veaam Backup & Replication is very good in terms of stablity. It is one of the best now. There is a high competition between Veeam and Commvault, but I think Veaam is getting more and more customers now.
What do I think about the scalability of the solution?
Veeam Backup & Replication is so much easier now with the new license,. Now you can scale out without any problem, there is no limitation, by the license to scale out. This is a good thing on Veeam, so you can actually scale out according to the customer needs. There is no restriction on customer capacity, on sizes, etc... Nowadays, it is a good thing that they migrated to this type of license which is not depends on the NO core processor. So, if the customer has enough instances, he can backup for anything and he can expand without any limitation.
I already have some enterprise customer including one big global company. Most of the other customers are small-medium. , now we can expand to the number of enterprise customer because once you become compatible with IBM, Sun Solaris ,Linux and these High end OS, you will have a lot of new customers in the enterprise area.
How are customer service and support?
Our company provides maintenance services for our customers, but most of the customers are required to get support from the vendor. So, even if we are acting as a service-level support, we are protected with backend support from the vendor.
They are very good. Very positive. Maybe they need to be faster in their response time to the customers. Sometimes the call is taking all day.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I was previously using HP Data Protector.
There are many differences between HP Data Protector and Veeam Backup & Replication. HPE stopped supporting their products more than five years ago. They sold it to another company ( Micro Focus ), . Since then, there is no investment in the product, and no new development.
How was the initial setup?
The initial setup is very simple. It has all the things bundled. Even if there is something not available on the Windows platform they will make it and they will install it. It is very easy for integration.
The initial setup will not take more than one to two hours. The problem is after this, we need to configure it. You need to configure the storage to match with the customer requirements - to see what the customer needs. So the planning will take a lot of time, of course. After the initial setup, you will need to have good background about what the customer has to be integrated.
What about the implementation team?
mainly we are doing the implementation through our certified team and in case we need any support form main vendor we can get it , Veaam technical support team and veeam technical consultant are Excellent and supportive .
What was our ROI?
In terms of Return On Investment , Veeam backup and replication indicates a more productive investment in a long time compared with other solution .
What's my experience with pricing, setup cost, and licensing?
Veeam Backup & Replication is not so cheap. Nothing is cheap now in the market. But, it is very good and reasonable considering the integrated features. You can give it an eight out of 10 on the price.
There are different licensing models. Nowadays, I think you want to focus on the number of instances. They stopped the previous license, Charisma. You want to go by the number of instances licensing .
We have many different types of licenses. COMMUNITY EDITION ,VEEAM BACKUP & REPLICATION and VEEAM AVAILABILITY SUITE which will include all the advanced option including VEEAM ONE
You can get Veaam ONE embedded which will be cheaper, but few customers are actually going for this because, Veaam ONE is a complete monitoring and reporting solution it is not dedicated for Veaam backup solution. You can use it for monitoring the data center virilization solitons including VMware , MS Hyper-V , Veaam one has a very powerful monitoring and reporting engine .
Which other solutions did I evaluate?
Micro Focus Data Protector , Commvault backup ,
What other advice do I have?
My advice to anyone considering Veeam Backup & Replication is that , this is an Excellent Backup solution ,so much user Fridley , easy to be integrate and very fast and powerful in virtualization and cloud Environments you can go for it ,I think it is one of the best solution. in case you have only on-premise physicals solution in DC you may think about anther solution .
I don't like to give 10 for any vendor. So on a scale of one to ten, I would say, Veaam Backup & Replication is a Nine/10.
I am now Veeam certified , so I am support Veeam. It took a lot of tough time for me to be certified in Veeam. Their exam is very, tough. So, they need to expand the bar. They should make it slightly easier, because the Veeam exam is one of the hardest exams I have done. Most of the exam Questions is depends on different scenarios. The exam time is very short compared with the number of questions there. , so you will not have a time to read all the questions and give the answers. I believe they should make it easier.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Associate Manager at Tech Mahindra Limited
Uncomplicated and lets us recover server backups from any point in time in minutes
Pros and Cons
- "With regard to our operational requirements, Veeam is very good because it's so user-friendly."
- "My biggest issue with Veeam at the moment is how the backup reports are displayed. We use the SolarWinds integration to generate consolidated reports for monitoring purposes, but we aren't getting all the available data shown to us in the way that we want."
What is our primary use case?
In my organization, we use Veeam for both online and on-premises backups for around 200 sites across the globe. All our secondary cloud backups are performed using Amazon Web Services. We first started with version 8.4 which came out about six years ago and we're now currently using version 10.0, with plans to upgrade all our backup infrastructure to version 11.0 in the near future.
For each site, we have independent and standalone VBRs and every one of them is managed through the Enterprise Manager's console. For our reporting needs, we use Veeam ONE and a SolarWinds integration.
What is most valuable?
With regard to our operational requirements, Veeam is very good because it's so user-friendly. Working with Veeam has been a most satisfactory experience.
What needs improvement?
My biggest issue with Veeam at the moment is how the backup reports are displayed. We use the SolarWinds integration to generate consolidated reports for monitoring purposes, but we aren't getting all the available data shown to us in the way that we want. For our Apache site regions, we are not able to get all our site-to-site and server-to-server reports in one single PDF or Excel sheet.
Ideally, we would want the reporting mechanism to add everything into a single file automatically, because currently we have to do that manually. For example, when I'm looking at server backups for an entire region, I would like to be able to add all those server backup reports into a separate reporting group, which would then be added into its own separate status report for that region only.
We also have to perform large NAS backups up to 10TB of data, and we have found that it can be a bit slow. Along with improving the speed of these transfers, I would like to see Veeam add more support for block level backups and snapshots of NAS storage devices.
For how long have I used the solution?
I have been using Veeam Backup and Replication for almost six years.
What do I think about the stability of the solution?
It's really stable. There are no errors, faults, or anything, and we've never had any negative impact to our business as a result of stability issues. Our backup operations are going smoothly, even though we do encounter some rare backup-related issues. However, these issues are typically human errors.
What do I think about the scalability of the solution?
We have around 40 to 60 staff making use of Veeam software in our organization, and we are using it across 200+ sites all over the world, so I would label it sufficiently scalable.
How are customer service and support?
Their support is really excellent.
Which solution did I use previously and why did I switch?
Our customer did not want to go with any type of legacy backup infrastructure, so they phoned my team in order to collaborate on an appropriate solution that ensures their backup infrastructure will be safe in terms of disaster recovery. That's when we decided to go with Veeam Backup and Replication instead of an older legacy type of backup solution.
How was the initial setup?
The initial setup was simple. And, because we're partnering with Veeam, our deployments are all done by them. Our customer is fully satisfied with the setup environment so they're not looking to extend the deployments further, however we are planning to upgrade from version 10.0 to 11.0 soon. For this, we'll be getting a solution from Veeam's engineers and architects after sending them a request for upgrade and solution design form. Based on that, the upgrades and everything will be taken care of by Veeam, and we won't have to handle the migration ourselves.
What about the implementation team?
Veeam itself implements our solutions, although when it comes to maintenance activities, that depends on the customer.
What's my experience with pricing, setup cost, and licensing?
Our licensing runs for five years, and after that time we do the renewal. There haven't been any further costs beyond our initial licensing plan because our customer is satisfied with the setup that has been configured and the overall backup environment.
What other advice do I have?
Veeam Backup and Replication is very good software and I am quite satisfied with it. I can recommend it to others without hesitation. In terms of infrastructure, Veeam is really flexible and we hardly ever see any complications. If a server goes down, we are able to dig into a backup from a previous point in time and recover it within minutes.
I would rate Veeam Backup and Replication a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Administrator at BROCKPORT CENTRAL SCHOOL DISTRICT
An intuitive interface that provides successful backups without needing to tweak or do any adjusting
Pros and Cons
- "It has an intuitive interface, and it provides us with successful backups without needing to tweak or do any adjusting. We just set it up and like their ad says, "It Just Works.""
- "The one downside to Veeam is that they don't have a cloud product of their own."
What is our primary use case?
We're using Veeam for our on-prem backup of VMware vSphere environment and a couple of physical Microsoft servers. We're using version 10 of Backup & Replication.
What is most valuable?
It has an intuitive interface, and it provides us with successful backups without needing to tweak or do any adjusting. We just set it up and like their ad says, "It Just Works."
What needs improvement?
The one downside to Veeam is that they don't have a cloud product of their own. They partner with people and they support vSphere 7 and our cloud backup doesn't, and neither do many of the cloud backups that they partner with. I've looked at a couple of them. We partner with iland and they don't support version 7. They only support version 6.7.
Iland is our cloud backup and it utilizes Veeam. Veeam supports version 7 of vSphere, so they stay pretty up to date. They lag behind, but everyone lags behind a little bit. Once vSphere VMware does an upgrade, it takes a little while for places to support that upgrade. Of course, we always wait until our backup product supports it. But Veeam does a pretty decent job of keeping a short window, and they're able to support a fairly current version of VMware.
For how long have I used the solution?
We've been using this solution for two years.
How are customer service and support?
They don't have a dedicated support person for you, like ExaGrid, but their support is decent.
Which solution did I use previously and why did I switch?
We've used Symantec, Veritas, and Arcserve years ago, and those interfaces were awful. Veeam is hands down the best interface that I've dealt with for a backup solution.
How was the initial setup?
The setup was very straightforward.
Which other solutions did I evaluate?
I wish Veeam had their own cloud product. We are looking at a company called Infrascale, and I've seen that they have a lot of benefits over the other solutions we've looked at. I also want to look at Unitrends again because it was a pretty good solution when we were using it, but it had some drive failures. Plus, their GUI was all over the place.
With Infrascale, you can boot up your VM in their DR site, just like I can in vSphere, and log into it and look at it. A majority of our VMs are Microsoft Server products, so we could log into it and test that the data is there. That would make it great for testing our backups, which is something we need to do because our New York state auditors require that. It would make it so easy to test the environment, and it's not so easy with Veeam. You need a VMware and a vSphere environment in place to bring those VMs up, but here you don't.
What other advice do I have?
I would rate them a 10 out of 10. They probably have the best product I've ever dealt with.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: February 2026
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