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Youssef  Hmani - PeerSpot reviewer
Technical Assistant at EOCD
Real User
Top 5
Dec 20, 2023
Provides radical resiliency through secure backup and fast, reliable recovery solutions for hybrid and multi-cloud environments
Pros and Cons
  • "I think Disaster Recovery as a Service (DRaaS) is an excellent solution for ensuring user-side disaster recovery. It involves a platform on-premise, which can be replicated to another site. It's a very effective solution, and we prioritize both the FTO and the FTO."
  • "Regarding managing LQ or Liberty delivery, there was no system initially; it was solely for backing up Vista Disc. I suggested enhancing this option. However, my experience with Dibree was unsatisfactory. I recommended adding Azure for EBMI XPower backup and incorporating SolarWinds for end-of-month risk processes, which were not part of the initial solution."

What is our primary use case?

I find Veeam Data Platform to be an excellent solution with numerous features. It serves as a highly effective choice for backup, replication, and disaster recovery in my opinion.

What is most valuable?

Disaster Recovery as a Service (DRaaS) is an excellent solution for ensuring user-side disaster recovery. It involves a platform on-premise, which can be replicated to another site. It's a very effective solution, and we prioritize both the FTO and the FTO.                

What needs improvement?

I recommended adding Azure for EBMI XPower backup and incorporating SolarWinds for end-of-month risk processes, which were not part of the initial solution.

For how long have I used the solution?

I have been using Veeam Data Platform since 10 years.

Buyer's Guide
Veeam Data Platform
May 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,228 professionals have used our research since 2012.

What do I think about the stability of the solution?

I would rate the stability 9 out of 10.

What do I think about the scalability of the solution?

I would rate the scalability 9 out of 10. Generally, our clients fall into the medium-sized category.

How are customer service and support?

There are processes needed to enhance support. Technical support is an area that needs improvement.

How was the initial setup?

I find the solution to be easily understandable and trouble-free. Deployment is straightforward, and I've had a positive experience with it. Currently, I haven't deployed with Azure or Microsoft thirteen hundred fifty-five, but I may explore that in the future for a better understanding.

What's my experience with pricing, setup cost, and licensing?

I acknowledge there are concerns about pricing, specifically in gaining more customers for VM. We've encountered difficulties in convincing them due to pricing issues. So, I rate it a six.

What other advice do I have?

We strongly advocate using Veeam for specific cases, particularly for backup services and Disaster Recovery as a Service. These are the two primary cases we utilize to enhance our customer solutions.

On a scale of one to ten, with one being the worst and ten being the best, I would rate this product as an eight.

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Mishal Manzoor - PeerSpot reviewer
System Engineer at Global Business Solutions
Real User
Jul 2, 2023
A Stable Reporting Tool for easily Managing and Monitoring Infrastructure
Pros and Cons
  • "Veeam One is a centralized management and centralized reporting tool. The tool has supportive infrastructure to create specialised applications and some server application. You can add all the resources and infrastructure. You will get the reports, can easily manage and monitor any feature."
  • "Sometimes the solution give reports that are confusing and has errors. So the integration of the full solution with the resolution of resolving the error should be added in the next release.The solution should also provide more customization, automation, better documentation."

What is our primary use case?

The solution is being used for licensing, for making reports and get graphs from there we can take the alerts of the process in Veeam One. The solution is used for any kind of utilization like if some machines are powered off, or some need any CPU alerts or memory alerts. So all these alerts for the issues can be received through Veeam One.

What is most valuable?

Veeam One is a centralized management and centralized reporting tool. The tool has supportive infrastructure to create specialised applications and some server application. You can add all the resources and infrastructure. You will get the reports, can easily manage and monitor any feature. 

What needs improvement?

Sometimes the solution give reports that are confusing and has errors. So the integration of the full solution with the resolution of resolving the error should be added in the next release.The solution should also provide more customization, automation, better documentation.

For how long have I used the solution?

I have been working with Veeam One for three and half years. 

What do I think about the stability of the solution?

It is a stable solution. 

What do I think about the scalability of the solution?

It is a scalable solution. Around sixty to hundred users are using the solution at the moment. 

How are customer service and support?

The technical support team is fast, knowledgeable and customer -friendly.

How was the initial setup?

The initial setup is very easy. Since Veeam One is a Software Application based solution so for the deployment one just needs to install the software in any server class. You can access it through those web browsers. There are a lot of cases where you can access the remote and also through the browser, so you can access it. No technical support is required for deployment. 

What other advice do I have?

Veeam One is very famous in the market. There is no backup solution or backup for Veeam one, as the installation is easy. Almost ninety percent of the enterprises are on the installations and enrollment.

I rate the overall solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Veeam Data Platform
May 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,228 professionals have used our research since 2012.
Arsalan Orayedh - PeerSpot reviewer
Service Delivery Engineer at Gulf Air
Real User
Top 5
May 22, 2023
Easy to use and has an efficient technical support team
Pros and Cons
  • "It integrates easily with third-party solutions compared to other vendors."
  • "Its import and export processes for information and policies could be better."

What is our primary use case?

We use the solution to back up all our products, like Exchange, SharePoint, Linux, Windows, Oracle, and SQL.

What is most valuable?

The solution has a user-friendly interface.

What needs improvement?

The solution's admin scheduling scripts need improvement. Also, import and export processes for information and policies could be better.

For how long have I used the solution?

I have been using the solution for six months.

What do I think about the stability of the solution?

I rate the solution's stability as a nine.

What do I think about the scalability of the solution?

I rate the solution's scalability as a nine.

How are customer service and support?

The solution's customer support team is responsive and efficient. It resolves the issues promptly.

Which solution did I use previously and why did I switch?

We have used IBM TSM and Symantec NetBackup before. In comparison, the solution is simple to use, integrates well with third-party solutions, and has dedicated technical experts.

What other advice do I have?

I rate the solution as a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
John Ilozor - PeerSpot reviewer
Business Development Executive at Digital Alliance Limited
Reseller
Top 20
May 22, 2023
A stable and scalable backup solution that has a good recovery data backup feature
Pros and Cons
  • "Recovery of backup data is the most valuable feature."
  • "The pricing model could be improved. It can be made cheaper."

What is our primary use case?

It is used both as a virtual server and a physical server for enterprise backup that run different applications.

How has it helped my organization?


What is most valuable?

Recovery of backup data is the most valuable feature.

What needs improvement?

The pricing model could be improved. It can be made cheaper. Also, Veeam should provide more training for the partners so that they are able to give better support to customers. In the next release, I want to see full integration with the cloud.

For how long have I used the solution?

I have been using the solution for more than five years.

What do I think about the stability of the solution?

It is a stable solution. Stability depends on the implementation. If you make an error in implementation, the environment will not be stable once you get it right through an implementation; remember, it will be stable. Most of the time, the software is very stable; it's human usage and implementation. That's why it's important to do the proper gathering of information and proper assessment of the environment before you do anything.


What do I think about the scalability of the solution?

It is a scalable solution. I rate its scalability an eight out of ten.

How are customer service and support?

Some renew, and some don't renew the support. Those who know the value of it will always renew it because if there's any issue, we can always go to the backend to get the system. After all, they're the experts on it.

How was the initial setup?

The initial setup is easy. I rate its setup phase an eight out of ten. The deployment does not take more than a week once you do the initial information gathering properly. Install it on a physical server, maybe Windows or Linux, then install the clients to this agent, in other sense, if there's any agent for it on the respective servers that need the agents.


What's my experience with pricing, setup cost, and licensing?

The pricing depends on the number of clients. We pay 10,00 USD per year. On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing an eight out of ten.


What other advice do I have?

It is recommended that those planning to use the solution follow the best practices for implementation. I rate the overall solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Mostafa Atrash - PeerSpot reviewer
IT Infrastructur Section Head at Palpay
Real User
Top 20
May 22, 2023
A stable and scalable backup solution which provides fast restoration
Pros and Cons
  • "The fast backup and restore feature is the most valuable."
  • "The pricing of the solution is fair."
  • "The interface and cluster environments could be improved in the future as presently they are using agent interface instead of user interface. Also, the backup for the Oracle WAC environment can be improved."

What is our primary use case?

I use the solution to backup the VMware environment and Linux servers.

What is most valuable?

The fast backup and restore feature is the most valuable.

What needs improvement?

The interface and cluster environments could be improved in the future as presently they are using agent interface instead of user interface. Also, the backup for the Oracle WAC environment can be improved.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

The tool is stable. I rate it nine out of ten.


What do I think about the scalability of the solution?

The tool is scalable. 

How are customer service and support?

The technical support team is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, I used Data Protector, EMC network test and Commvault.Veeam is the master for handling the VMware environment. If you need a backup solution to backup your virtual environment, Veeam is the one.

How was the initial setup?

The initial setup is straightforward. The deployment takes one hour. One engineer can look after the deployment. After the solution is setup it hardly requires any maintenance, just time-to-time updates are required.

What was our ROI?

I have seen a Return on Investment, in terms of saving time and money.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is fair.

What other advice do I have?

Veeam is a good solution and one should be committed to it.

I rate it nine out of ten.


Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1053252 - PeerSpot reviewer
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
MSP
May 18, 2023
Simple deployment, exceptional restore capability, and seamlessly data recovery
Pros and Cons
  • "One of the standout features of Veeam Backup & Replication is its exceptional restore capability, enabling users to recover their data seamlessly. Another valuable functionality is the automated verification of backup restorations, made possible through the Sure Backup feature. The software boasts numerous other noteworthy features that offer immense value, including the NAS backup feature."
  • "There is room for improvement in the application backups, particularly for Oracle and SaaS systems. Veeam Backup & Replication offers a plugin specifically designed for Oracle and SAP HANA databases. In version twelve, they introduced enhancements that allow deploying the plugin from the backup server. However, manual configuration is still required on each server to schedule the backup and specify the backup repository. Additionally, transitioning from a Windows server to a Linux server requires converting the existing model. Previously, Veeam heavily relied on Windows and Microsoft SQL databases for their solution. Fortunately, in version twelve, they introduced an enhancement by offering the option to use a Postgres SQL database, which is an open-source alternative."

What is our primary use case?

My customers rely on Veeam Backup & Replication primarily to safeguard their systems, secure their workloads, and support hybrid cloud and multi-cloud environments. It allows them to back up their data across various cloud platforms and perform cross-platform restoration. For instance, they can back up VMware and restore it on Azure, among other scenarios. In addition to this, they can efficiently back up mainstream applications such as VMware Internet workloads, Microsoft Hyper-V, and Microsoft applications, such as Active Directory, Exchange, and more.

The solution can be deployed on the cloud and on-premise.

What is most valuable?

One of the standout features of Veeam Backup & Replication is its exceptional restore capability, enabling users to recover their data seamlessly. Another valuable functionality is the automated verification of backup restorations, made possible through the Sure Backup feature. The software boasts numerous other noteworthy features that offer immense value, including the NAS backup feature.

What needs improvement?

There is room for improvement in the application backups, particularly for Oracle and SaaS systems. Veeam Backup & Replication offers a plugin specifically designed for Oracle and SAP HANA databases. In version twelve, they introduced enhancements that allow deploying the plugin from the backup server. However, manual configuration is still required on each server to schedule the backup and specify the backup repository. Additionally, transitioning from a Windows server to a Linux server requires converting the existing model. Previously, Veeam heavily relied on Windows and Microsoft SQL databases for their solution. Fortunately, in version twelve, they introduced an enhancement by offering the option to use a Postgres SQL database, which is an open-source alternative.

In a future version, it would be highly advantageous for the vendor to introduce a specific feature that addresses an important customer need. Many enterprise customers utilize deduplication appliances for storing their backups, particularly when compliance requirements demand data encryption during transit and at rest. While the current solution offers encryption during transit, there is a limitation when it comes to seamless integration with deduplication appliances. When encryption is enabled, backups are directed to a standard repository. Subsequently, enterprises are compelled to store encrypted backups on a staging repository before transferring them to the deduplication appliance. This approach affects deduplication ratios. Ideally, it would be beneficial for enterprises if there was a way to seamlessly encrypt backups on the staging repository and then move them to the deduplication appliance in their encrypted format without impacting deduplication ratios. Such an integration would greatly benefit enterprise customers.

For how long have I used the solution?

I have been using Veeam Backup & Replication for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

I rate the stability of Veeam Backup & Replication an eight out of ten.

What do I think about the scalability of the solution?

Veeam Backup & Replication demonstrates impressive scalability through its modular architecture. By utilizing multiple proxies and repositories, users can effectively distribute the workload and achieve load balancing. This scalability feature allows the solution to adapt and accommodate varying environments. Thus far, there haven't been any encountered scenarios where scaling became a significant challenge.

We are focusing on enterprise customers at this time.

I rate the scalability of Veeam Backup & Replication an eight out of ten.

How are customer service and support?

The support provided by Veeam Backup & Replication is truly exceptional and highly responsive. Whenever I encounter any issues on-site, I can confidently open a support case and reach out to their toll-free number. Their support team promptly connects with me and offers remote assistance almost instantly. While the quality of engineers may vary, Veeam has a commendable escalation process in place. If I encounter any difficulties with an engineer, I have the option to request a change or escalate the issue to a manager, who can assign a higher-tier engineer to provide the necessary support for the solution.

I rate the support from Veeam Backup & Replication a ten out of ten.

How was the initial setup?

The initial setup of Veeam Backup & Replication is simple. However, the difficulty of integrating it with an environment comes down to the type of environment, it details that can take time.

The implementation process for Veeam Backup & Replication involves several essential steps. Firstly, you engage in planning activities such as sizing and designing the solution, ensuring that all three prerequisites are met. Once the planning is complete, you proceed to download the software and initiate the installation and integration process. This includes configuring firewall ports to be open and defining antivirus exclusions to optimize performance. Additionally, you need to manage permissions on the target machines that you intend to back up. These are just a few examples of the tasks involved in the implementation process.

I rate the initial setup of Veeam Backup & Replication an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

Compared to other enterprise solutions, Veeam Backup & Replication generally offers a competitive price point. However, there has been a noticeable and concerning increase in pricing, particularly in the year 2023. The rate of price hikes has been significant, with prices escalating three times during the first quarter of the year. This trend indicates a substantial shift in the pricing structure, which may have implications for customers and their budgeting considerations.

The pricing model of Veeam Backup & Replication differs from other vendors in the industry. While many backup vendors base their pricing on the amount of storage in terabytes, Veeam opts for a server-based pricing approach. This server-based pricing has traditionally been more appealing to end customers, offering a simpler and more straightforward cost structure. However, as Veeam continues to grow and expand, it is encountering challenges in managing costs with this pricing model. From our company's perspective, the terabyte-based pricing model is more convenient and preferable.

There are not any additional costs other than the standard licensing fees.

What other advice do I have?

Veeam Backup & Replication is an excellent choice for those seeking a generic backup solution. It caters to a wide range of requirements and fulfills approximately 80 percent of the market's needs. Customers running VMware, Hyper-V, Nutanix workloads, and more can readily utilize Veeam Backup & Replication. However, for those with highly customized or specific workloads, a more tailored solution might be necessary. While Veeam Backup & Replication is versatile and widely applicable, certain niche requirements may call for a specialized backup solution beyond the generic features of Veeam Backup & Replication.

I rate Veeam Backup & Replication an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
IT Solution Architect at Altopro
Real User
Apr 27, 2023
Easy-to-use solution with a responsive support team
Pros and Cons
  • "The solution is really easy and straightforward to use."
  • "The solution is not very good at backing up the physical Linux systems."

What is our primary use case?

We use the solution for customers who want to back up their VMware environment.

What is most valuable?

The solution is really easy and straightforward to use. If we want to configure something using Veeam ONE, we don't need much time to study the management interface. Our customers appreciate the solution's ease of use.

Recovery is the most important thing when we create a backup, which works fine on Veeam ONE. We can also use the shared backup and run recovery tests when needed.

What needs improvement?

The solution is not very good at backing up the physical Linux systems. Backing up SAP HANA with the solution is not very convenient. The solution also does not support the backups of uncommon databases, which prevents it from spreading across the market.

For how long have I used the solution?

I have been working with the solution for the past five years.

What do I think about the stability of the solution?

The stability is quite good. I would rate it a nine out of ten.

What do I think about the scalability of the solution?

The scalability is very good. Ten of our customers use the solution. I rate the scalability a ten out of ten.

How are customer service and support?

The support is quite responsive and fast. It depends on what kind of support package you have paid for, but generally, it's fine.

How was the initial setup?

The initial setup is very easy.

What about the implementation team?

It takes us half a day to install and configure the systems. The time taken for deployment depends on how big the environment is.

To deploy the solution, install it first on the virtual machine or the physical systems, then install it on the Windows physical machine. Then, set up the accounts in the physical or virtual servers. Finally, connect the repository for the pickups and configure the backup jobs.

We need one or two administrators and engineers to deploy the solution.

What's my experience with pricing, setup cost, and licensing?

The licensing fee depends on the licensing model we choose. We can pay for on-premise licensing. We can also choose to pay a yearly fee for support, or we can pre-pay for support five years in advance. 

Now, the solution also provides a subscription model. Additional costs depend on the kind of product we purchase.

What other advice do I have?

Veeam has an Essentials edition and an Enterprise edition for larger environments. People who want to use the solution should choose the on-premise licensing instead of the subscription model because it will be much cheaper. Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Manager implementation at XENOTTABYTE
Real User
Mar 28, 2023
A cost-effective backup solution for your virtualized environment
Pros and Cons
  • "The tool is a stable backup solution."
  • "The product’s stability has certain issues and needs to be improved. The solution’s pricing could be also cheaper."

What is our primary use case?

My company uses the solution as a backup for Veeam images and databases.

What is most valuable?

The tool is a stable backup solution.

What needs improvement?

The product’s stability has certain issues and needs to be improved. The solution’s pricing could be also cheaper.

For how long have I used the solution?

I have been using the product for more than five to six years. I use the tool’s latest version.

What do I think about the stability of the solution?

I would rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

I would rate the solution’s scalability an eight out of ten. We haven’t encountered any issues with respect to scalability. There are around 22 users for the solution in our company.

How are customer service and support?

Veeam’s support is good and fast.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Commvault and Microsoft solutions. We switched to Veeam because of better licensing and pricing.

How was the initial setup?

The solution’s setup was easy and straightforward. The deployment took one to two weeks to complete. We deployed the backup solution and integrated it with the Veeam infrastructure, and took the backup.

What about the implementation team?

The tool’s deployment was done in-house.

What's my experience with pricing, setup cost, and licensing?

The tool’s licensing is yearly and flexible. I would rate the solution’s pricing a seven out of ten.

What other advice do I have?

I would rate the overall solution an eight out of ten. The tool only requires one engineer for its maintenance. Veeam is a cost-effective solution for your virtualized environment.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Mohamed Goda - PeerSpot reviewer
System Administrator at IP Protocol INC
Real User
Mar 3, 2023
Good support, easy to deploy, and stable
Pros and Cons
  • "The most valuable features are the notifications, which give us failure alerts for some infrastructure within the backup, and the reporting is excellent."
  • "I would like the solution to have better integration with other hypervisors and cloud features that are not exclusive to VMware."

What is our primary use case?

I use the solution to monitor the services within the backend servers and to check the inventory of our infrastructure. I also use the solution to generate advanced reports.

What is most valuable?

The most valuable features are the notifications, which give us failure alerts for some infrastructure within the backup, and the reporting is excellent.

What needs improvement?

I would like the solution to have better integration with other hypervisors and cloud features that are not exclusive to VMware. Additionally, I would like the ability to integrate with Nutanix. There is room for improvement in this area.

For how long have I used the solution?

I have been using the solution for almost one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable but we are not planning on scaling up at this time.

We have three people using the solution within our organization.

How are customer service and support?

The technical support for Veeam, as a whole, is good for ticketing, and also for support.

How was the initial setup?

The initial setup is straightforward. The deployment without any customization takes only two minutes.

What about the implementation team?

The implementation is completed in-house.

What other advice do I have?

I give the solution an eight out of ten.

I recommend that potential new users familiarize themselves with what they want to monitor and the information they need about their infrastructure. Veeam ONE is highly compatible with VMware, but not with other solutions such as Nutanix or other hypervisors, so it may be more challenging to integrate the solution with hypervisors other than VMware. Nevertheless, Veeam ONE can still provide the necessary information and benefits for organizations.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vijaybhaskar P - PeerSpot reviewer
Asst Manager - Electrical at CtrlS Datacenters Ltd
Real User
Top 5
Mar 2, 2023
A comprehensive solution for monitoring virtual and data protection environments with poor support, administration, and agent backups
Pros and Cons
  • "I like the backup and backup copy features."
  • "Agent backups could be better. I have many problems with agent backups, particularly on Linux and MySQL databases. MySQL works well with Microsoft products but not with other products. The database backups are not working correctly, and we are losing business. I am not getting any support; administration is also a significant problem."

What is our primary use case?

We use Veeam ONE for backup and replication, and disaster recovery purposes.

What is most valuable?

I like the backup and backup copy features.

What needs improvement?

Agent backups could be better. I have many problems with agent backups, particularly on Linux and MySQL databases. MySQL works well with Microsoft products but not with other products. The database backups are not working correctly, and we are losing business. I am not getting any support; administration is also a significant problem.

For how long have I used the solution?

I have been using Veeam ONE for over four years.

What do I think about the stability of the solution?

Veeam ONE is stable for small uncomplicated projects.

On a scale from one to ten, I would give stability an eight.

What do I think about the scalability of the solution?

Veeam ONE is scalable.

On a scale from one to ten, I would give scalability an eight.

How are customer service and support?

Support could be better. 

How was the initial setup?

The initial setup is straightforward. Based on the project size, implementing this solution can take 24 hours, 72 hours, or even a week. A team of four can quickly deploy and manage this solution. They can handle configurations and backup failures daily. I can maintain 12 projects by myself.

On a scale from one to ten, I would give the initial setup a nine.

What about the implementation team?

We implemented this solution.

What's my experience with pricing, setup cost, and licensing?

We pay every month for Enterprise Plus. There are no additional costs.

What other advice do I have?

On a scale from one to ten, I would give Veeam ONE a three.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.