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Giovanni Golinelli. - PeerSpot reviewer
Hybrid IT Architect at Quanture Spa
Real User
Top 5Leaderboard
A simple-to-learn product with a straightforward restoration process
Pros and Cons
  • "Veeam Backup & Replication is definitely very useful and simple to learn, and the restoring processes are very straightforward, making it a very solid product."
  • "The scalability of the product in large organizations is an area of concern where improvements are required."

What is our primary use case?

For most of our company's customers, we use it for the backup process or to create a copy of the backup outside in an off-site or cloud location. Only for a few of our company's customers do we use the replication part of the tool, or if they have a secondary site where they want to have a copy of the VM in production.

What is most valuable?

Veeam Backup & Replication is definitely very useful and simple to learn, and the restoring processes are very straightforward, making it a very solid product.

What needs improvement?

Veeam Backup & Replication can be installed on a platform like Windows only. Veeam has more components but is always installed on Windows VMs. For some of the roles like proxy, Veeam could deploy and develop a solution that does not need to use Windows VMs because of its cost in terms of licenses and scalability. The solution works only on Windows but should be able to work on platforms like Linux in the future.

The scalability of the product in large organizations is an area of concern where improvements are required.

For how long have I used the solution?

I have been using Veeam Backup & Replication for twelve years. I use Veeam Backup & Replication V12. My company has a partnership with Veeam.

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Veeam Data Platform
November 2024
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What do I think about the scalability of the solution?

In my company, seven to eight people deliver deployment services related to Veeam Backup & Replication, along with support for some of our company's customers.

How are customer service and support?

At times, our company needs to open a ticket with the technical team to troubleshoot some strange behavior or some difficulties in managing an upgrade in the product.

I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The product's initial setup phase was not difficult. There were no difficult steps to install the product. With Veeam Backup & Replication, there is a need to have a license for Windows Server license, but it need not be considered a huge requirement.

In our company, we need to have at least one VM from Windows, along with one backup repository, after which it is possible to start with the deployment of Veeam Backup & Replication on a single VM. Depending on the complexity of the environment my company deals with, my company will need to install more VMs with many roles, like proxy. The straightforward deployment process takes two hours for a single VM, but it takes more time when there is a need to create more VMs.

The solution is deployed on an on-premises model.

For a simple environment, the initial deployment, and not the configuration, takes not more than two hours.

What about the implementation team?

I work in Italy as a system integrator, so I install the product for our company's customers.

What was our ROI?

The money put into Veeam Backup & Replication is the right investment.

What's my experience with pricing, setup cost, and licensing?

I would say that the product is fairly priced.

Which other solutions did I evaluate?

My company chose Veeam Backup & Replication over other products since it is quite simple to deploy and manage. My company delivers backup as a service for some of our customers using Veeam Backup & Replication. My company has implemented a legal infrastructure in our data center, and we use it to remotely manage the backup recovery process for some of our customers.

What other advice do I have?

I would tell those who plan to buy the solution that it is important to do a PoC to understand how simple it is to implement the product and use it on a daily basis for data protection.

I could split my rating for the evaluation of the product in a small environment and a huge environment. For small environments, I rate the tool a nine out of ten since it works as a very effective solution. For complex or huge environments, I rate the tool an eight out of ten since scalability is one of the areas of concern in the product, especially when users want more services from the product.

I rate the overall tool an eight and a half out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
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IT System Engineer at Hoffmann GmbH
Real User
Top 20
Robust data protection and management offering user-friendly interface, comprehensive virtual machine backup capabilities and efficient instant recovery
Pros and Cons
  • "The standout feature for us is instant recovery."
  • "It would be beneficial to have enhanced solutions for database backup, particularly for Oracle databases in the context of SAP systems."

What is our primary use case?

We use it to back up all of our virtual machines, including those on hardware and Hyper-V solutions, and some of our physical machines.

How has it helped my organization?

It allows us to perform instant recovery for SIM machines. This means that we can quickly install the configuration and check whether the machine is operational or not. This efficient process allows us to assess the status and decide to proceed or make necessary adjustments. Unlike traditional methods that may take up to two hours for restoration, our instant recovery feature enables us to recover in as little as five minutes, providing a prompt evaluation of the machine's functionality.

What is most valuable?

The standout feature for us is instant recovery. Additionally, we have the capability to replicate our repository in various clouds. It proves highly beneficial as we only need to configure a single repository and instruct it to replicate all backups that we have on-premises.

What needs improvement?

I would like to improve Cloud application, as well as disaster recovery since we must export our data from our buildings to another location. It would be beneficial to have enhanced solutions for database backup, particularly for Oracle databases in the context of SAP systems.

For how long have I used the solution?

I have been working with it for two years now.

What do I think about the stability of the solution?

I would rate its stability eight out of ten.

What do I think about the scalability of the solution?

Scaling up the system requires significant resources, necessitating the use of knowledge base tools dedicated to both storage and virtualization. I would rate it seven out of ten. We utilize it daily with a user base of a thousand individuals. Going forward, we have plans to expand its usage further.

How are customer service and support?

The customer support is outstanding. Whenever I open a case, there is always a prompt and highly effective real-time response. I find it fair, quick, and competent. I would rate it ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We initially employed Active View, and transitioning to Veeam proved to be a beneficial decision. However, due to the company's shift to another provider, we were unable to continue using the product. The integration with Google Cloud was limiting, and as we required an on-premises solution, we had to explore alternatives.

How was the initial setup?

Setting up the system was a straightforward process for us. We were able to do it independently without the need for a solution partner, making it a convenient and practical experience. I would rate it eight out of ten.

What about the implementation team?

The installation is straightforward, but managing the system can be challenging, as it may require installing various tools on different machines. Consequently, a substantial infrastructure is necessary, involving approximately ten servers for the complete solution. The deployment process took approximately three weeks. Initially, we devised a plan, followed by the design phase. Once the design was finalized, we proceeded with the installation and implementation. The deployment was carried out in-house, with the involvement of two to three individuals.

What was our ROI?

I would rate it ten out of ten in terms of ROI.

What's my experience with pricing, setup cost, and licensing?

It comes with a higher cost and it is an all-inclusive solution. I would rate it nine out of ten.

Which other solutions did I evaluate?

We evaluated three products, namely Cohesity and Rubrik, and after careful comparison, we opted for Veeam.

What other advice do I have?

It necessitates careful consideration of factors such as the volume of data to be backed up, the number of servers in play, and the requirement for proxy servers. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Veeam Data Platform
November 2024
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Deputy head of IT at Triland Metals Ltd
Real User
Top 20
Intuitive and used to back up virtual machines and do site backup
Pros and Cons
  • "The solution's recovery process is very smooth."
  • "It would be nice if the solution scanned for malware in the backups."

What is our primary use case?

We use the Veeam Data Platform to back up virtual machines and do site backup.

What is most valuable?

The solution's recovery process is very smooth.

What needs improvement?

The solution's price could be cheaper. It would be nice if the solution scanned for malware in the backups. A lot of Veeam's vendors are moving to Site Recovery, not just the traditional backup and restore. If that were an area they'd be moving into, then that would be very good.

For how long have I used the solution?

I have been using Veeam Data Platform for over five years.

What do I think about the stability of the solution?

I rate the solution a nine out of ten for stability.

What do I think about the scalability of the solution?

Veeam Data Platform is a scalable solution. Less than 200 users use the solution in our organization. It's direct on our virtual service, so our users don't have interaction with it.

I rate the solution an eight out of ten for scalability.

Which solution did I use previously and why did I switch?

I've previously worked with different solutions like Veritas Backup and Barracuda Backup. Veeam Data Platform is by far the best solution at the moment.

How was the initial setup?

The initial setup of the solution was straightforward.

What about the implementation team?

We worked closely with a third-party consultant to deploy the solution. They knew the product inside out, which made it more efficient. The solution's installation was straightforward and took just a few hours.

What's my experience with pricing, setup cost, and licensing?

Since our Veeam license is perpetual, we only pay for annual maintenance.

What other advice do I have?

My experience with data recovery using the Veeam Data Platform has been very good, smooth, and efficient. The solution is very intuitive and easy to use. It's straightforward, and the layout is nice.

Veeam Data Platform gives us peace of mind and assurance that we have a product backing up our data and that we can retrieve it reliably. One of the biggest problems with other backups is that sometimes, retrieving the data is not as easy as it should be. So, we get peace of mind with the Veeam Data Platform. If in doubt, I recommend users do a trial with the Veeam Data Platform. Once they've tested and seen how easy and reliable it is, they can choose to use the solution.

We've not had to rely on the Veeam Data Platform for disaster. If we were to have a disaster, the solution would give us assurance. The solution is invaluable at the moment.

Overall, I rate the solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Michael Pratadaja - PeerSpot reviewer
Managing Director at PT Duta Kreasi Informatika
Real User
Top 20
Ensures backup management features while maintaining stability, quick deployment, excellent technical support and compatibility with various virtual machine environments
Pros and Cons
    • "Backup management features are crucial for ensuring the reliability and automation of backup processes."

    What is our primary use case?

    We use it to backup our VMs.

    How has it helped my organization?

    It assists in enhancing data protection and recovery strategies, including disaster recovery scenarios where backups are replicated to alternative locations for additional redundancy. Additionally, these tools enable the scheduling of backups at specified intervals, ensuring that backup copies are retained for a defined period to facilitate recovery when necessary.

    Veeam ONE helps in supporting risk management initiatives.

    What is most valuable?

    Backup management features are crucial for ensuring the reliability and automation of backup processes. These features enable automatic scheduling of backups, reducing the likelihood of human error associated with manual backup procedures. Additionally, they offer the capability to protect data consistently and reliably, mitigating the risk of data loss due to oversight or human error.

    For how long have I used the solution?

    I have been working with it for several years.

    What do I think about the stability of the solution?

    Stability is excellent; there have been no instances of technical issues or downtime experienced.

    What do I think about the scalability of the solution?

    The majority of our clients are enterprises.

    How are customer service and support?

    The quality of technical support is satisfactory. I would rate it nine out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We utilize various tools from different brands such as NEC, HP, and VMware. However, Veeam stands out as a superior option due to its ability to seamlessly integrate and manage multiple VM environments.

    How was the initial setup?

    The initial setup and implementation process is relatively straightforward. However, challenges may arise, particularly concerning data management, especially when dealing with large volumes of data. The complexity tends to increase as the amount of data grows.

    What about the implementation team?

    Deployment can be completed swiftly, typically within a month. However, the duration of tasks such as replication increases proportionally with the size of the data being handled.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is reasonable and falls within the average range.

    What other advice do I have?

    I would recommend it, although we've only utilized the backup feature. Overall, I would rate it eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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    ESLAM ELSAYAAD - PeerSpot reviewer
    Senior Solution Architect at ICT Misr
    Reseller
    Top 5Leaderboard
    Has a simple setup process and an efficient disaster recovery feature
    Pros and Cons
    • "The platform has a useful disaster recovery feature."
    • "They could offer a hardware appliance as a comprehensive, full-stack solution."

    What is our primary use case?

    We use the product to manage the data workloads for small and medium businesses.

    What is most valuable?

    Veeam Data Platform’s most valuable feature is replication.

    What needs improvement?

    They could offer a hardware appliance as a comprehensive, full-stack solution. At present, we have independent software and hardware for data backup purposes. Instead, they could provide all the necessary components in one single box. Additionally, they should add new features for containers to align with the landscape of new technologies and cloud-native applications.

    For how long have I used the solution?

    We have been using Veeam Data Platform for seven years.

    What do I think about the stability of the solution?

    I rate the platform’s stability a nine out of ten.

    What do I think about the scalability of the solution?

    Veeam Data Platform provides better scalability than Backup Exec in terms of time. It works smoothly without any complexities for workflow or database management.

    I rate the scalability a nine out of ten.

    Which solution did I use previously and why did I switch?

    We use Veritas, Commvault, and NetBackup to manage workloads for enterprises.

    How was the initial setup?

    The initial setup is simple. The installation process is swift. However, post-installation, the crucial aspect lies in the expertise of the implementing engineer to configure the tool effectively for scalability. We can deploy it on the cloud and on-premises as well.

    What's my experience with pricing, setup cost, and licensing?

    The product is inexpensive. They offer customizable licensing models including perpetual and subscription-based licenses. However, I recommend using Backup Exec for customers using Microsoft products such as Windows Server as it offers more flexible pricing models.

    What other advice do I have?

    The platform has a useful disaster recovery feature. Additionally, it has a good feature for instant recovery. However, a notable consideration arises when dealing with a scenario involving seventeen workloads, where customization may require the provision of two packs, each accommodating ten instances of Instant VM recovery. This setup could potentially result in having three VMs left unused. 

    I rate it a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
    Snr. Infrastructure Architect (Data Centre) at DHA
    Real User
    Top 5
    Saved our business twice now by recovering all our VMs after disastrous crashes
    Pros and Cons
    • "One of the best things about Veeam is that they have consistently improved on themselves since they started. Personally, I've been using Veeam since around 2013/2014 when it was only supporting certain hypervisors such as HyperV, and since then it has become truly mature enterprise-level software with a lot of versatility."
    • "If they could add more support for all of the modern hypervisors, that would make Veeam much better and more flexible to work with. For example, there is no solution for VM to VM replication when it comes to Oracle OEM servers."

    What is our primary use case?

    We are a technology company running our own data center and we have been using Veeam Backup and Replication for the past six or seven years out of the 18 years that we've been in business. Our staff comprises six other employees other than myself and we manage the data center by ourselves with our development team.

    We use Veeam Backup and Replication for performing VM replications and backups for our 20-30 servers in the data center. Specifically, we use it for our VMware and HyperV server hypervisors, and (partly) with our Oracle OEM server. We also use Veeam for AD backups, which has been a very successful experience.

    In all, we have around 700 end users with Veeam, of which about 500 are branch users and 200 are customers.

    How has it helped my organization?

    Some time ago, we lost some of the groups within our AD Organizational Units, but through Veeam we were able to successfully recover all the data thanks to Veeam's AD backup functionality.

    What is most valuable?

    One of the best things about Veeam is that they have consistently improved on themselves since they started. Personally, I've been using Veeam since around 2013/2014 when it was only supporting certain hypervisors such as HyperV, and since then it has become truly mature enterprise-level software with a lot of versatility. Despite that it's now an enterprise product, it's still user-friendly and easy to approach.

    What needs improvement?

    If they could add more support for all of the modern hypervisors, that would make Veeam much better and more flexible to work with. For example, there is no solution for VM to VM replication when it comes to Oracle OEM servers. Instead, we have had to implement Oracle Data Guard and some other syncing procedures for our replication of VMs with Oracle OEM.

    On a separate note, I also think that they could add more functionality when it comes to real-time replications. 

    For how long have I used the solution?

    I've been using Veeam Backup and Replication for about seven years now.

    What do I think about the scalability of the solution?

    Its scalability is good. I've been testing Veeam since around 2013 and they have constantly expanded their features, improving day by day. Our management particularly likes this about Veeam, and we are hoping Veeam will keep working to add more hypervisor support, such as for Oracle OEM. That would make it really easy for us to scale up our usage of Veeam even further.

    How are customer service and support?

    Veeam's technical support is very good. I also like that we have public learning resources such as live session webinars. Their support staff are very well trained and we really appreciate their effort. The way they train and assist, even a layman can understand.

    How was the initial setup?

    Setup is very simple. It's not a complex interface. A layman can understand it in two to three days if they have a good trainer.

    What about the implementation team?

    I'm the senior architect and system admin managing all the servers (physical and virtual) in the data center. When it comes to implementations, I have another manager beside me, along with five other junior staff.

    I implemented Veeam myself in one day, and added all the infrastructure with HyperV and VMware to our repository. We have almost 200 VMs for different applications and we implemented those in two days. Most implementations take just a few hours.

    What's my experience with pricing, setup cost, and licensing?

    Although our license includes support, we have only really used the support when we were using Veeam for Active Directory. The rest of the time, we find Veeam easy enough to use without paying extra support fees. We are technology-aware people and experienced with this kind of technology, so we opted for the perpetual license. We mainly go with perpetual licensing with our various vendors (including hardware vendors) such as VMware, NetBackup, and so on.

    What other advice do I have?

    Veeam Backup and Replication literally saved our business. We have already had two or three disasters over 50+ VM servers, and twice when we crashed the main servers, Veeam enabled a fully successful disaster recovery.

    Overall, its ease of use largely depends on who is using it. If the user is a layman or non-technical person, we have to teach them from scratch. But if they are tech-savvy, there's not much to it. 

    I would rate Veeam Backup and Replication a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Paola Haro - PeerSpot reviewer
    Pre-Sales Engineer at COMGSP S.A
    Reseller
    Offers great scalability and flexibility with reasonable pricing
    Pros and Cons
    • "The most valuable data protection features in Veeam are encryption and error handling."
    • "Apart from security improvements, enhancing compatibility with various platforms and addressing limitations related to integration and verification would be beneficial."

    What is our primary use case?

    Using Veeam Data Platform, I manage data migration to the cloud, business recovery, and various configurations.

    What is most valuable?

    The most valuable data protection features in Veeam are encryption and error handling. Encryption safeguards sensitive information like credit card data, while robust error handling ensures data integrity.

    What needs improvement?

    Apart from security improvements, enhancing compatibility with various platforms and addressing limitations related to integration and verification would be beneficial. For instance, ensuring seamless integration with AWS and overcoming hardware-related constraints for incremental verification would enhance overall usability and reliability.

    How are customer service and support?

    I have had a great experience with their support team. They are highly professional, knowledgeable, and always willing to help, providing valuable assistance in improving our product. I would rate the support at a nine out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Veeam's security might be weaker than Dell's, but in terms of performance and reliability, Veeam often matches or surpasses Dell. For tasks like isolating areas for maintenance, Veeam offers more automated solutions compared to Dell's manual processes.

    How was the initial setup?

    The initial setup of Veeam is easy, typically requiring minimal personnel for maintenance.

    What's my experience with pricing, setup cost, and licensing?

    The pricing for Veeam Data Platform varies based on functionality needs. While it can be costly for clients requiring application backup, it is generally considered reasonable considering the extensive features offered.

    What other advice do I have?

    We use Veeam for backup and disaster recovery because of its ease of use and our team's expertise. However, we are exploring other options, like daily security solutions, to ensure we provide the best fit for our clients' needs, rather than sticking to just one tool.

    Veeam works best in Azure environments, but it might not be ideal for security-focused solutions like ADAP. However, it excels in hyper-converged infrastructure setups, making it a strong choice for those environments.

    Veeam's scalability and flexibility benefit our organization by seamlessly integrating into existing environments, especially with popular hypervisors. This ease of integration simplifies management and allows for efficient testing, making it straightforward to use and manage.

    Overall, I would rate Veeam Data Platform as an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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    Sandy Tootleman - PeerSpot reviewer
    Area Practice Director at ePlus Technology
    Reseller
    Has good support and is cost-effective, but its integration with a public cloud is a little bit more difficult than others
    Pros and Cons
    • "It is cost-effective. A lot of times, people pick Veeam because of its price."
    • "Its native capability for talking to the public cloud needs improvement. Connecting to a public cloud is a little bit more of a challenge when it comes to Veeam than it is with Rubrik or Commvault. There are still some hoops that you got to jump through in order to send Veeam backups out to public cloud repositories. It is not as simple as it is with other products."

    What is our primary use case?

    We primarily back up VMware and Hyper-V, and we have some physical boxes as well, both physical Windows and Linux boxes. We also use the scale-out capability going out to the public cloud. We don't have any NAS devices. So, there's no taking advantage of that. We're not using the instant recovery engine. I believe we use the Veeam ONE software as well. 

    We have customers all over the place. They are using the current version and the earlier versions. 

    In terms of deployment, it is a combination. In a lot of places, it is deployed in a private cloud environment with more than one site for replication, but we do have other customers that go out to the public cloud for an off-site copy. The cloud providers primarily are AWS and Microsoft Azure.

    What is most valuable?

    The normal backup and replication features are valuable. 

    It is cost-effective. A lot of times, people pick Veeam because of its price.

    What needs improvement?

    Its native capability for talking to the public cloud needs improvement. Connecting to a public cloud is a little bit more of a challenge when it comes to Veeam than it is with Rubrik or Commvault. There are still some hoops that you got to jump through in order to send Veeam backups out to public cloud repositories. It is not as simple as it is with other products.

    For how long have I used the solution?

    I have been using this product for three to four years.

    What do I think about the stability of the solution?

    It is very stable.

    What do I think about the scalability of the solution?

    It scales out easily. The only challenge is that as compared to some of the other products, it is a little bit more difficult to do things when you're dealing with the public cloud. Other products integrate a little easier. Veeam has not gotten there a hundred percent. You've got to deploy additional infrastructure out in the public cloud. So, on a one to five, it is a three. It is a little bit more difficult, but it is scalable.

    We have hundreds of customers who are utilizing Veeam. They are any type or range of engineers, IT directors, and IT managers. There is a whole different range of individuals who are supporting backup environments running Veeam.

    There are probably plans for increased usage. A lot of it comes down to the requirements of our customers.

    How are customer service and support?

    Their support is good. We never had a problem. They are always reachable and able to answer. The engineers we deal with are able to answer all the questions that we have.

    Which solution did I use previously and why did I switch?

    We've got customers all over the spectrum. Some customers do switch to Veeam because of its ease of use and its price point.

    We sell and support Commvault, Veeam, and Rubrik. If I had my preference, Veeam might not be the first choice, but a lot of people do pick Veeam depending upon their requirements and their price point because it is more affordable than some of the other products.

    How was the initial setup?

    It is pretty straightforward. On a scale of one to five where one means incredibly difficult and five mean just effortless, I would rate it a four out of five.

    What about the implementation team?

    I don't do a lot of deployments. It is mostly handled by a different group of people in my company.

    We do offer professional services for implementation. Very often, we will take care of that, but it isn't really required.

    The number of people required for its deployment and implementation depends upon the size of the environment. A small environment could be basically installed, maintained, and managed by one person. A much larger environment, depending upon how frequently you're doing restores and how complex your retention policies are, could require more people.

    What was our ROI?

    It is hard to give that because everything depends upon the size of the environment. Smaller environments are going to have a much faster return on their investment than larger ones. It depends upon what they're doing.

    What's my experience with pricing, setup cost, and licensing?

    It is more cost-effective than some of the other solutions, but a lot of that comes down to the fact that we're a reseller. So, depending upon the deal, we do negotiate different price points for different customers. The price varies depending upon the size of the customer, the size of the deal, and the discounts we can negotiate.

    Which other solutions did I evaluate?

    Price does come into play during the evaluation. We have dealt with customers who evaluated products like Backup Exec, Commvault, Rubrik, Veeam, and Simplivity. There are quite a few that are in the mix. More often than not, depending upon the size of the customer, people pick Veeam a lot of times because of its price.

    What other advice do I have?

    The biggest thing is to do the research. Do a comparison of each industry-leading product and see which feature set you're looking for. There is the price point as well, but I usually recommend that the feature set is more important than the price. If you're looking for specific features and capabilities and they're not available in a product, picking that product because it is the cheapest could be a mistake. So, make sure that you're comparing feature sets and purchasing the one that has the features that you're looking for.

    I would rate this solution a seven out of ten. There are other products that have more advanced features. They would be rated a little higher.

    Disclosure: My company has a business relationship with this vendor other than being a customer:
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    Buyer's Guide
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    Updated: November 2024
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    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.