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Muhammad Ibtehaj - PeerSpot reviewer
Senior Technical Pre-Sales Manager at Arcana Info
Real User
Top 5Leaderboard
Customizable with good forecasting capabilities and a nice dashboard
Pros and Cons
  • "The solution offers a very straightforward setup."
  • "The pricing is very high."

What is our primary use case?

Veeam ONE is for dashboarding purposes. Veeam ONE has the ability to forecast how the infrastructure will be working in the future. You can visualize how you manage your resources or forecast storage. Veeam ONE can also forecast the usage of servers or the lifecycle of servers. It can tell you how your server's working currently and if you use X in the future, how many servers you require for new deployments. 

What is most valuable?

It's very useful, customizable, and scalable.

It's good for forecasting future needs.

The dashboard has been very useful. It has good reporting on offer. 

The solution offers a very straightforward setup. 

It's stable. 

What needs improvement?

There aren't really any areas for improvement. 

The pricing is very high. 

For how long have I used the solution?

I've been working with the solution for about five years. 

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What do I think about the stability of the solution?

The scalability is very good. I'd rate it nine out of ten. It's easy to expand.

We have five to ten users on the product right now. They monitor 500 or 600 users from the dashboard. 

How are customer service and support?

I haven't used technical support. I haven't had any issues. I've been able to manage everything so far. 

How was the initial setup?

The setup is very simple and straightforward. That said, it can get complex once you add servers. It takes time to sync the server, for example.

It takes one to two hours to deploy the solution.

The whole process is very simple. You just click next, next, next, and you are done. 

What was our ROI?

The stability is good. In a previous version, the stability was good, however, in the newer version, it is working properly. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What's my experience with pricing, setup cost, and licensing?

It's an expensive solution. Clients sometimes wonder why they pay so much if they only want reporting. 

Users can choose between monthly and yearly pricing. 

What other advice do I have?

It is a very good product; however, it's expensive. I'd rate it nine out of ten based on the capabilities and value we get out of it. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Manager of Information Systems at a computer software company with 10,001+ employees
Real User
Steady, scalable, and works well for daily backups and replicating a large chunk of data
Pros and Cons
  • "WAN Accelerator helps tremendously with replicating our data because we have a large chunk of data that gets replicated between our two facilities."
  • "The SME that helped us with the implementation would probably have more insight because he used it way more than we have. We just use it for making sure that our backups are done daily, and the replications are being performed between sites. We haven't had any issues at all with it other than the fact that there is a slight process to acquire additional licenses if we want to expand our number of hosts. That's because it is based on the number of cores and threads that are used."

What is our primary use case?

We use it at our site for our nightly backup and for disaster recovery (DR) replication to another site. So, we use WAN Accelerator. We use scheduled copies to another datastore, and then, of course, we do it for our backups for SQL servers and other servers.

What is most valuable?

WAN Accelerator helps tremendously with replicating our data because we have a large chunk of data that gets replicated between our two facilities. We're getting ready to purchase Nimble Storage that has Veeam integration, and it is supposed to improve our replication even more.

What needs improvement?

The SME that helped us with the implementation would probably have more insight because he used it way more than we have. We just use it for making sure that our backups are done daily, and the replications are being performed between sites. We haven't had any issues at all with it other than the fact that there is a slight process to acquire additional licenses if we want to expand our number of hosts. That's because it is based on the number of cores and threads that are used. 

For how long have I used the solution?

I have been using this solution for three or four years.

What do I think about the stability of the solution?

So far, it has been pretty steady and stable. I haven't run into any type of issues with it.

What do I think about the scalability of the solution?

It is scalable. What they definitely don't recommend is running it off a virtual machine rather than its own physical machine, but then we have some replication servers that we use for VM. So, the actual Veeam installation is set up on a physical Dell server, and then it is almost like they are sub engines. You would use these other processes to kick off the replication for whatever you want to be replicated to your DR. So, it is not all functioning from a single server. We have like three or four of those forms of replications.

How are customer service and technical support?

The tech support and the training are pretty good. I sent one of my former employees, who was an intern and also my main Veeam administrator, for the training. He said it was very technical, and there was a lot to digest. He couldn't just do a transfer of knowledge because someone would have to go through that program to get a good understanding of how the solution works. He had gone through a lot of reference documents that came from it, and based on his feedback, it was pretty good.

Which solution did I use previously and why did I switch?

We used to have Symantec Netbackup, and we replaced it with Veeam. Symantec Netbackup was clunky in terms of the upgrades. The other issue was that you couldn't throttle the replication bandwidth. 

It had the capability of doing a DR replication, but if you fall a couple of versions behind, there was no gradual update. If you fell behind by four versions or something like that, it was a nightmare trying to get it upgraded to the latest version. We had to have a consultant come in who worked with Dell but was intimate with Symantec products. He had to spend a week or two weeks with us to go through that upgrade process. It was more designed for backup to tape, and that was the main function for which we were using it. When we decided to go away from backup to tape and we wanted to do site-to-site replication, we didn't think that it had that inline capability. It was also costly.

How was the initial setup?

From my understanding it was straightforward. A colleague in one of our other facilities was more intimate with the solution. Basically, we bought a physical box. It was a Dell box that had storage on it. It was our main Veeam backup server that handled the replications because it was used to store the backups. So, we didn't back up to tape. We back up to disk, and it replicates to the DR disk. Setting that up wasn't a problem. 

We also had to expand our local backup by using an additional span and then configuring that in order to work with Veeam as well. We didn't have any issues with it. 

In terms of maintenance, we only assign one person who manages it. So, it is a part of his daily tasks. This person looks for success and failure, and, if needed, kicks off a backup that failed. He also does the quarterly review to make sure that it is up to date and addresses any replication issues. 

What other advice do I have?

If you are trying to replace an existing solution, you need to map out how to integrate Veeam while not impacting the current backup. That's what we did. We had to look at how do we continue our Symantec backups while implementing our Veeam. We slowly graduated at it. 

If you are doing any replication with Veeam, you need to determine the tier of the replication to a DR site. We broke out our SAN datastore so that the storage for what we would consider critical backups are done from a different datastore versus the entire SAN. Instead of implementing it first and then trying to change everything around, we did a lot of such pre-work prior to implementing it.

One of the things that Veeam doesn't like is a major change. In such a case, you will lose your data points or restore points. This means that if you've done 14 restore points and you go and make some major change to it, it could break that 12 restore point chain, and now you basically have to start all over again.

I would rate Veeam Backup & Replication a nine out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Veeam Data Platform
November 2024
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System Engineer at SLIC
Real User
Top 20
Offers easy-to-navigate features but needs improvement in technical support
Pros and Cons
  • "The tool provides an easy-to-navigate feature of all the functionalities it has for its users."
  • "There are certain shortcomings associated with the virtualization infrastructure."

What is our primary use case?

My company uses Veeam's available tools on an on-premises model. We don't have a cloud workload. We aim for the on-premises replication and backup application through Veeam.

Veeam ONE is used as a backup for all of our critical workloads. My company also does the replication part with DR. Veeam ONE, which is used for centralized monitoring and for all the workloads, so it will give us some kind of capacity planning and performance recommendations.

What is most valuable?

The most valuable feature of the solution stems from the fact that the replication part can be managed with some kind of automatic switchover capabilities as well, which is a good feature available compared with other products. We won't have to deal with the servers with different IPs that are segmented since Veeam ONE automatically takes care of it. We can also do a switchover from primary DB to DR or DR to primary DB, and it is somewhat very easy and user-friendly, especially if you compare it with other products. The tool provides an easy-to-navigate feature of all the functionalities it has for its users.

What needs improvement?

There are certain shortcomings associated with the virtualization infrastructure. If it is possible to have some kind of infrastructure that provides application visibility, then it can be a huge advantage for the users.

I would like to expand a total maintenance solution for the infrastructure side which can include applications, storage, and everything. Veeam ONE will be confined to some VM resource-level solutions, but I think it needs to grow beyond that.

I want the product to be available at a cheaper rate.

For how long have I used the solution?

I have been using Veeam ONE for more than four years. I am a customer of the tool. I think my company uses Veeam ONE 7.0, which is the latest version of the product.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a seven out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a six out of ten. Introducing a cloud version of the tool can increase its scalability.

Only the administration people use Veeam ONE, which consists of around two or three people.

The product is used on a daily basis.

There is no plan to increase the number of users associated with the product.

How are customer service and support?

There are no immediate technical certified people in Sri Lanka. Support is very difficult. Certified people are not available to provide support services. I rate the tool's support services as a three out of ten.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

Currently, our company uses Barracuda Spam Filter and Barracuda Email Security Gateway. My company also uses an open-source ESP tool for email security. I have experience with Commvault and Veritas.

How was the initial setup?

On a scale of one to ten, where one is difficult, and ten is easy to set up, I rate the product's initial setup phase a seven out of ten. With the configuration part, the lack of technical people, like engineers or local engineers, to do the setup part is an issue, and it is the only difficulty that we have come across.

During the product's deployment phase, there are a few configuration issues while doing certain kinds of activities.

The solution is deployed on an on-premises model.

The solution can be deployed in one or two days.

One person can deploy the solution.

What was our ROI?

I think the tool saves us time and effort when doing any type of activity.

What's my experience with pricing, setup cost, and licensing?

On a one to ten scale, where one is very cheap and ten is very expensive, I rate the price as a five out of ten.

Which other solutions did I evaluate?

I evaluated Veeam ONE against Commvault. Veeam ONE's replication capability is better than that of Commvault.

What other advice do I have?

The product has improved data management tasks, especially in the area of capacity planning. The capacity planning provides suggestions on which VMs where oversizing is required or whether there is under sizing that is required.

The analytics capabilities have helped our company's decision making processes since based on the tool's capacity planning feature, we will know what will be the resource consumption. Based on the resource consumption part, we can decide whether we need to go in with another resource allocation or do we need some kind of a hardware upgrade. It is possible to have an initial budget allocation based on the usage of the resources.

I am satisfied with the product.

I rate the tool a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Mike Kokolakis - PeerSpot reviewer
Software Developer at ADMIN - Mike Kokolakis
Real User
Top 10
A reliable and easy-to-use product with good online documentation
Pros and Cons
  • "The tool's stability is good."
  • "The cost of the product is an area that would prevent me from using it in the future."

What is our primary use case?

I use the solution in my company mainly as a server backup for Windows Server.

What needs improvement?

The cost of the product is an area that would prevent me from using it in the future. The aforementioned area needs to be considered for improvement.

For how long have I used the solution?

I have experience with Veeam Data Platform for three to four years.

What do I think about the stability of the solution?

The tool's stability is good.

What do I think about the scalability of the solution?

The tool's scalability is good, but it can get very pricey. 

I personally use the product for around ten endpoints, a couple of servers, and VMs.

How are customer service and support?

I haven't used the solution's technical support since it provides good online documentation.

How was the initial setup?

The product's initial setup phase was not the easiest one I have dealt with recently. It has some level of complexity to it. It is good that the tool has built-in ransomware protection. The tool protects workloads on Azure, Blue Prism Cloud, and AWS.

The product's installation phase was okay.

The solution can be deployed in a few steps. It's not the type of product that you set up, and forget about it since it needs some more steps to get it started. It is important that the tool remains reliable. Some other backup solutions provide the backup features, and then you have to get back to them every week and sometimes every day to make sure that nothing has stopped it from working.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

Which other solutions did I evaluate?

Compared to the other solutions in the market, I chose Veeam Data Platform since I knew that it was one of the top products. The product also offers a community that I wanted to try.

What other advice do I have?

In terms of data recovery, I use the tool to back up servers and VMs. It is a reliable and easy-to-use tool.

The security features offered by the product are good.

The ease of use when deploying and managing the product is not difficult, especially when you become familiar with Veeam's interface and the way things are organized. In general, the tool is not very complex, especially if we consider the aforementioned aspects.

I think Veeam is one of the two or three best solutions in the market, but users have to balance the course and the things they want to do with the product. One needs to be ready with the resources needed to maintain and keep it even working. It is better to be set up and maintained by an experienced technician.

I rate the tool an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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OmobolajiOlaloku - PeerSpot reviewer
Senior Enterprise System Engineer at a financial services firm with 5,001-10,000 employees
Real User
Top 5
Intuitive, easy to use, and provides excellent backup features
Pros and Cons
  • "The backup features are valuable."
  • "The product must be able to perform different types of backups."

What is our primary use case?

I use the solution to manage virtual machines.

What is most valuable?

The backup features are valuable. Veeam is a good application. It is easy to use and intuitive. I do not have any complaints. I prefer using Veeam because it can back up virtual machines.

What needs improvement?

The product must be able to perform different types of backups.

For how long have I used the solution?

I have been using the solution for a year.

What do I think about the stability of the solution?

I rate the tool’s stability a nine out of ten.

What do I think about the scalability of the solution?

The tool is easy to scale. It is very straightforward. The solution is required for all tiers of businesses. It can be used for the critical machines in our environment. However, small and medium businesses may not be able to afford it.

How are customer service and support?

The support team must improve the response time.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

The price is a bit high. The tool could be cheaper.

What other advice do I have?

I will recommend the tool to others. Overall, I rate the product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Network Administrator at BROCKPORT CENTRAL SCHOOL DISTRICT
Real User
An intuitive interface that provides successful backups without needing to tweak or do any adjusting
Pros and Cons
  • "It has an intuitive interface, and it provides us with successful backups without needing to tweak or do any adjusting. We just set it up and like their ad says, "It Just Works.""
  • "The one downside to Veeam is that they don't have a cloud product of their own."

What is our primary use case?

We're using Veeam for our on-prem backup of VMware vSphere environment and a couple of physical Microsoft servers. We're using version 10 of Backup & Replication.

What is most valuable?

It has an intuitive interface, and it provides us with successful backups without needing to tweak or do any adjusting. We just set it up and like their ad says, "It Just Works."

What needs improvement?

The one downside to Veeam is that they don't have a cloud product of their own. They partner with people and they support vSphere 7 and our cloud backup doesn't, and neither do many of the cloud backups that they partner with. I've looked at a couple of them. We partner with iland and they don't support version 7. They only support version 6.7.

Iland is our cloud backup and it utilizes Veeam. Veeam supports version 7 of vSphere, so they stay pretty up to date. They lag behind, but everyone lags behind a little bit. Once vSphere VMware does an upgrade, it takes a little while for places to support that upgrade. Of course, we always wait until our backup product supports it. But Veeam does a pretty decent job of keeping a short window, and they're able to support a fairly current version of VMware.

For how long have I used the solution?

We've been using this solution for two years.

How are customer service and support?

They don't have a dedicated support person for you, like ExaGrid, but their support is decent.

Which solution did I use previously and why did I switch?

We've used Symantec, Veritas, and Arcserve years ago, and those interfaces were awful. Veeam is hands down the best interface that I've dealt with for a backup solution.

How was the initial setup?

The setup was very straightforward.

Which other solutions did I evaluate?

I wish Veeam had their own cloud product. We are looking at a company called Infrascale, and I've seen that they have a lot of benefits over the other solutions we've looked at. I also want to look at Unitrends again because it was a pretty good solution when we were using it, but it had some drive failures. Plus, their GUI was all over the place.

With Infrascale, you can boot up your VM in their DR site, just like I can in vSphere, and log into it and look at it. A majority of our VMs are Microsoft Server products, so we could log into it and test that the data is there. That would make it great for testing our backups, which is something we need to do because our New York state auditors require that. It would make it so easy to test the environment, and it's not so easy with Veeam. You need a VMware and a vSphere environment in place to bring those VMs up, but here you don't.

What other advice do I have?

I would rate them a 10 out of 10. They probably have the best product I've ever dealt with.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1584138 - PeerSpot reviewer
Assistant Manager at a comms service provider with 1,001-5,000 employees
Real User
Effective backup tools, simple installation, and good technical support
Pros and Cons
  • "I have found the backup call feature very good."
  • "I have found that the reporting could improve in its structure."

What is most valuable?

I have found the backup call feature very good.

What needs improvement?

I have found that the reporting could improve in its structure.

In an upcoming release, the remote site application, physical workload, and other application integration could improve.

For how long have I used the solution?

I have been using the solution for approximately four years.

What do I think about the stability of the solution?

We have experienced some bugs that we reported to the Veeam team and most of the issues have been resolved. For example, we had an issue recovering a file that was 256 characters long which we were testing out. We resolved it by restoring the whole volume.

How are customer service and technical support?

We are satisfied with the technical support.

Which solution did I use previously and why did I switch?

We have also worked with Acronis, Commvault, and Veritas.

How was the initial setup?

The initial setup is very simple.

What's my experience with pricing, setup cost, and licensing?

The price of the solution could improve when comparing it to competitors. The market is very competitive and they should have some discounts or special offers.

Which other solutions did I evaluate?

We have evaluated Commvault and they have a very fantastic rating compared to Veeam Replication. 

What other advice do I have?

I rate Veeam Backup Replication an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Operations Manager at Ocient, Inc.
Vendor
Flexible, easy to use with a great storage gateway feature
Pros and Cons
  • "Storage gateway feature is very flexible."
  • "Not highly customizable."

What is our primary use case?

We use Veeam ONE because we have a Windows and Linux environment, and we also have Office365. Microsoft doesn't back up the data from Office365, they only have checkpoints so the customer is required to backup that data, if that's what their composite calls for. Although we use the solution on premise, we write data off to the cloud every couple of months. We are customers of Veeam One and I'm an IT professional. 

What is most valuable?

This is a very easy to use solution and it's scalable in terms of how big your environment is. I like the Veeam storage gateway feature. As a customer, it allows you to take some of the old monthly backups and write that off to the cloud, whether it's AWS or Azure or a private cloud, it really doesn't matter. It's just really flexible to use. It also supports Windows Linux and you can even do desktop backups with it. I think the best feature is the O365 functionality, which is a separate product, but it works right alongside Veeam ONE.

What needs improvement?

This is not a highly customizable solution but there is very little that needs improvement in this product. They actually improved the UI, it has a very Window-ish interface now so that once you log into the console, all your servers are listed down the left hand side, and particularly for an auditor, you can see the policies and make changes, search for the retention, the backups, etc. As an IT professional, we want everything free so the price of the product could be reduced, but they do need to pay their developers.

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

Veeam ONE is more stable than the operating system it lives on. So it lives in Windows and that's more of a concern than the actual application itself. Veeam is very, very good. It's that underlying OS. If I could put that in Linux, I would do it in a heartbeat.

What do I think about the scalability of the solution?

Scalability is one of the more impressive things about Veeam ONE. I could scale up or down as much as I want or need. If it's simply a license issue, it's just increasing your number of licenses. They're very flexible in how they initially license you. But if you just buy what you need and add on over time, it works very well and that's what we want. We want easy stuff that works and that's reliable and is supported, and doesn't cost a fortune, but if they want to lower the price, that's even better.

Our administration team uses the solution, so maybe two or three people just managing it. Once you set it up, it's automatic. You can set up emails to alert a group or a person or a team that the backups are done, and that it's fine. My entire team has access to it, and there are five of us, but we don't get into it every day. We're a small company in the medical industry, and  we had several audits a year. It was crucial that the data was being backed up and encrypted, which is another great feature of Veeam. It just uses the native encryption there, or you can run Vormetric as your encryption mechanism for the backups themselves. The solution doesn't require a backup administrator, you can use one of your Windows admins to log in and do the occasional restore or run a report. There's no need to maintain the software. 

How are customer service and technical support?

Customer service was great, they responded very quickly. There is also a lot of information available on Youtube and that can help with installation. But the support is there and if you call them they'll walk you through and solve any issue. 

Which solution did I use previously and why did I switch?

We were using Veritas before this, it's their NetBackup product. I find that difficult to use, but the great thing there is it can run on a Linux server.

How was the initial setup?

The initial setup was straightforward. When we moved to Veeam ONE, we had to install fresh, because we were not running the most current version. We just imported all of our former backups. It was drag and drop, and then setting up backup jobs is just crazy easy with Veeam ONE. Deployment took around four hours because we already had the backup jobs. If we didn't have the server built and the backup jobs it would have taken longer. We filled the server, installed Veeam ONE, imported all of our old backup data into that product and it was done. Their support was really good, we used a very skilled integrator who gave us lots of great tips. 

Which other solutions did I evaluate?

We've been looking at other options, Rubrik is one of them. Like Veeam, it's very simple and it's just an appliance. It's like a 1U or 2U appliance. You put it in your data center's server room or whatever you have, you define a policy, and they're literally called gold, silver and bronze. When you discover the server within Rubrik, you can decide you want the gold backup which might mean full backups every night. The silver backups might do incrementals every night, fulls on the weekend, and then maybe bronze might be differentials and maybe full backups once a month, or whatever the business requires.

What other advice do I have?

I would recommend this solution. Veeam is not highly customizable, but if someone's looking for a reliable, stable backup product that you can scale and get great support on, that supports multiple OS's, I would suggest using it. It's pretty good. 

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.