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Deputy head of IT at Triland Metals Ltd
Real User
Top 20
Intuitive and used to back up virtual machines and do site backup
Pros and Cons
  • "The solution's recovery process is very smooth."
  • "It would be nice if the solution scanned for malware in the backups."

What is our primary use case?

We use the Veeam Data Platform to back up virtual machines and do site backup.

What is most valuable?

The solution's recovery process is very smooth.

What needs improvement?

The solution's price could be cheaper. It would be nice if the solution scanned for malware in the backups. A lot of Veeam's vendors are moving to Site Recovery, not just the traditional backup and restore. If that were an area they'd be moving into, then that would be very good.

For how long have I used the solution?

I have been using Veeam Data Platform for over five years.

Buyer's Guide
Veeam Data Platform
March 2025
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What do I think about the stability of the solution?

I rate the solution a nine out of ten for stability.

What do I think about the scalability of the solution?

Veeam Data Platform is a scalable solution. Less than 200 users use the solution in our organization. It's direct on our virtual service, so our users don't have interaction with it.

I rate the solution an eight out of ten for scalability.

Which solution did I use previously and why did I switch?

I've previously worked with different solutions like Veritas Backup and Barracuda Backup. Veeam Data Platform is by far the best solution at the moment.

How was the initial setup?

The initial setup of the solution was straightforward.

What about the implementation team?

We worked closely with a third-party consultant to deploy the solution. They knew the product inside out, which made it more efficient. The solution's installation was straightforward and took just a few hours.

What's my experience with pricing, setup cost, and licensing?

Since our Veeam license is perpetual, we only pay for annual maintenance.

What other advice do I have?

My experience with data recovery using the Veeam Data Platform has been very good, smooth, and efficient. The solution is very intuitive and easy to use. It's straightforward, and the layout is nice.

Veeam Data Platform gives us peace of mind and assurance that we have a product backing up our data and that we can retrieve it reliably. One of the biggest problems with other backups is that sometimes, retrieving the data is not as easy as it should be. So, we get peace of mind with the Veeam Data Platform. If in doubt, I recommend users do a trial with the Veeam Data Platform. Once they've tested and seen how easy and reliable it is, they can choose to use the solution.

We've not had to rely on the Veeam Data Platform for disaster. If we were to have a disaster, the solution would give us assurance. The solution is invaluable at the moment.

Overall, I rate the solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vijaybhaskar P - PeerSpot reviewer
Asst Manager - Electrical at CtrlS Datacenters Ltd
Reseller
Top 10
A comprehensive solution for monitoring virtual and data protection environments with poor support, administration, and agent backups
Pros and Cons
  • "I like the backup and backup copy features."
  • "Agent backups could be better. I have many problems with agent backups, particularly on Linux and MySQL databases. MySQL works well with Microsoft products but not with other products. The database backups are not working correctly, and we are losing business. I am not getting any support; administration is also a significant problem."

What is our primary use case?

We use Veeam ONE for backup and replication, and disaster recovery purposes.

What is most valuable?

I like the backup and backup copy features.

What needs improvement?

Agent backups could be better. I have many problems with agent backups, particularly on Linux and MySQL databases. MySQL works well with Microsoft products but not with other products. The database backups are not working correctly, and we are losing business. I am not getting any support; administration is also a significant problem.

For how long have I used the solution?

I have been using Veeam ONE for over four years.

What do I think about the stability of the solution?

Veeam ONE is stable for small uncomplicated projects.

On a scale from one to ten, I would give stability an eight.

What do I think about the scalability of the solution?

Veeam ONE is scalable.

On a scale from one to ten, I would give scalability an eight.

How are customer service and support?

Support could be better. 

How was the initial setup?

The initial setup is straightforward. Based on the project size, implementing this solution can take 24 hours, 72 hours, or even a week. A team of four can quickly deploy and manage this solution. They can handle configurations and backup failures daily. I can maintain 12 projects by myself.

On a scale from one to ten, I would give the initial setup a nine.

What about the implementation team?

We implemented this solution.

What's my experience with pricing, setup cost, and licensing?

We pay every month for Enterprise Plus. There are no additional costs.

What other advice do I have?

On a scale from one to ten, I would give Veeam ONE a three.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Data Platform
March 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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Quality engineer of the 1st category at Modern Expo
Real User
Provides a simple, scalable, sustainable repository
Pros and Cons
  • "While I do not recall whether the latest version is 10.0 or 11.0 I do know that it allows one to make a back up repository that is very scalable and simple."
  • "Occasionally, in the course of upgrading one's virtualization platform, the backup can be ruined."

What is our primary use case?

The solution is so good to use. It allows for proof of concept. One can run a test on the database, move backups from one server to another, do file restoration or make use of portal storage features. 

Backup and storage is very fast, reducing what would otherwise take hours to minutes. Veeam was designed for virtual environments. The first year it was involved in supporting VMware virtual environments. 

What is most valuable?

While I do not recall whether the latest version is 10.0 or 11.0 I do know that it allows one to make a back up repository that is very scalable and simple. This can be added from multiple different levels, in respect of a single disc, through employment of cluster servers, data domain storage, or even tape library. This means the repository is very scalable, as the growth of data in the past years has presented a big problem. Cloud services can be employed as a back up repository. 

While I may not be the user testing each new market product, I am very happy with the solution's scalability. It boasts a support team that is good and fast and can conduct its affairs in a host of languages. When it comes to instances involving support, I can discern the differences over the past two months. Technical support is fast, helpful and provides good advice. 

What needs improvement?

While we do not consider it to be a big deal, I know there are other users who consider the running of the latest version of VMware vCenter while making use of the virtual environment to be an issue. One must update VMware or Veeam with care because of the compatibility issue involved. Installation and support must be taken into account. 

While strength, complexity and compatibility of the solution may pose issues for others, they do not for me. 

I feel the solution to be user-friendly. 

The monitoring, reporting and dashboard features are also fine. 

I am not aware of implementation issues and I have no concerns about the solution's security or stability. I have even tested the setup and it can be automated. At present, I see no need for an increase as I am not making 100 percent use of the product. 

This said, the limits of Windows integration on servers should be addressed. Many shops use only Linux and do not wish to run the Windows Server policy. As they have people with an understanding of Linux, they do not see the need to employ another person merely for backing up the server. 

Nowadays one can run Microsoft SQL Server on Linux without any problem, perhaps with this same ability being afforded to Windows Server. 

Occasionally, in the course of upgrading one's virtualization platform, the backup can be ruined. I know of people who do downgrade virtualization out of concerns for the success of a data center backup run. For me, personally, this does not present an issue as I am more conservative in how I conduct my administrative functions. 

For how long have I used the solution?

We have been using Veeam Backup & Replication for three or four years. 

What do I think about the stability of the solution?

The solution is absolutely stable. 

What do I think about the scalability of the solution?

The solution is absolutely scalable. 

How are customer service and technical support?

I am absolutely satisfied with technical support. We benefit from it completely. Its multi-lingual character is definitely important. 

Which solution did I use previously and why did I switch?

We were using IBM Tivoli Storage Manager for 15 years before making use of the solution, although I don't know what the product is called at present, as it replaced a branded IBM Protect product. 

We were using IBM Tivoli Storage Manager at a time when the majority of our data servers were running on physical machines. From IBM's perspective, the licensing has become more involved since virtualization became increasingly prevalent. While it was not in my purview, the prohibitive nature of the product led us to migrate to Veeam software and to procure a different license. 

While IBM Tivoli Storage Manager was considered to be the leading solution of its time, it was also very complicated. 

How was the initial setup?

The installation involves a single package and is pretty simple. This is in comparison to the installation of the DB2 of Tivoli. Now, the installation is done in a single stroke and is so simple and the solution so nice. While we don't really make use of it at the moment, several years ago we constituted one of the main monitors of the virtual environment. 

The installation time is contingent on its scale as it varies based on the size of the environment. Another factor would involve the installation of disparate versions for different machines, such as concerns a proxy repository. A further possibility is to install everything in a single machine in virtual storage. 

I would put the main installation at 20 minutes and add another hour for configurations, such as those involving emails and reports. 

I consider the installation to be fully completed once I can carry out a task. We are talking about one or two hours. This takes into account the different applications for disparate environments in Veeam's environment. 

What about the implementation team?

Overall, we have two people who are responsible for deployment and maintenance as it relates to everything involving the physical backup and virtual environment. 

What's my experience with pricing, setup cost, and licensing?

We purchase a license annually. 

When it comes to the cost, IBM software is significantly more expensive than the solution for our environment, although we are talking about four years ago. 

What other advice do I have?

We have two Veeam servers in two disparate sites.

The solution is not deployed on the cloud. One of the servers is physical and the other virtual, with the support and backup capabilities comprising 50 kilobytes of SSD storage. 

I would recommend the solution to others. 

There are approximately 700 people making use of the solution in our organization. 

I rate Veeam Backup & Replication as a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mike Kokolakis - PeerSpot reviewer
Software Developer at ADMIN - Mike Kokolakis
Real User
Top 10
A reliable and easy-to-use product with good online documentation
Pros and Cons
  • "The tool's stability is good."
  • "The cost of the product is an area that would prevent me from using it in the future."

What is our primary use case?

I use the solution in my company mainly as a server backup for Windows Server.

What needs improvement?

The cost of the product is an area that would prevent me from using it in the future. The aforementioned area needs to be considered for improvement.

For how long have I used the solution?

I have experience with Veeam Data Platform for three to four years.

What do I think about the stability of the solution?

The tool's stability is good.

What do I think about the scalability of the solution?

The tool's scalability is good, but it can get very pricey. 

I personally use the product for around ten endpoints, a couple of servers, and VMs.

How are customer service and support?

I haven't used the solution's technical support since it provides good online documentation.

How was the initial setup?

The product's initial setup phase was not the easiest one I have dealt with recently. It has some level of complexity to it. It is good that the tool has built-in ransomware protection. The tool protects workloads on Azure, Blue Prism Cloud, and AWS.

The product's installation phase was okay.

The solution can be deployed in a few steps. It's not the type of product that you set up, and forget about it since it needs some more steps to get it started. It is important that the tool remains reliable. Some other backup solutions provide the backup features, and then you have to get back to them every week and sometimes every day to make sure that nothing has stopped it from working.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

Which other solutions did I evaluate?

Compared to the other solutions in the market, I chose Veeam Data Platform since I knew that it was one of the top products. The product also offers a community that I wanted to try.

What other advice do I have?

In terms of data recovery, I use the tool to back up servers and VMs. It is a reliable and easy-to-use tool.

The security features offered by the product are good.

The ease of use when deploying and managing the product is not difficult, especially when you become familiar with Veeam's interface and the way things are organized. In general, the tool is not very complex, especially if we consider the aforementioned aspects.

I think Veeam is one of the two or three best solutions in the market, but users have to balance the course and the things they want to do with the product. One needs to be ready with the resources needed to maintain and keep it even working. It is better to be set up and maintained by an experienced technician.

I rate the tool an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ESLAM ELSAYAAD - PeerSpot reviewer
Senior Solution Architect at ICT Misr
Reseller
Top 5
Has a simple setup process and an efficient disaster recovery feature
Pros and Cons
  • "The platform has a useful disaster recovery feature."
  • "They could offer a hardware appliance as a comprehensive, full-stack solution."

What is our primary use case?

We use the product to manage the data workloads for small and medium businesses.

What is most valuable?

Veeam Data Platform’s most valuable feature is replication.

What needs improvement?

They could offer a hardware appliance as a comprehensive, full-stack solution. At present, we have independent software and hardware for data backup purposes. Instead, they could provide all the necessary components in one single box. Additionally, they should add new features for containers to align with the landscape of new technologies and cloud-native applications.

For how long have I used the solution?

We have been using Veeam Data Platform for seven years.

What do I think about the stability of the solution?

I rate the platform’s stability a nine out of ten.

What do I think about the scalability of the solution?

Veeam Data Platform provides better scalability than Backup Exec in terms of time. It works smoothly without any complexities for workflow or database management.

I rate the scalability a nine out of ten.

Which solution did I use previously and why did I switch?

We use Veritas, Commvault, and NetBackup to manage workloads for enterprises.

How was the initial setup?

The initial setup is simple. The installation process is swift. However, post-installation, the crucial aspect lies in the expertise of the implementing engineer to configure the tool effectively for scalability. We can deploy it on the cloud and on-premises as well.

What's my experience with pricing, setup cost, and licensing?

The product is inexpensive. They offer customizable licensing models including perpetual and subscription-based licenses. However, I recommend using Backup Exec for customers using Microsoft products such as Windows Server as it offers more flexible pricing models.

What other advice do I have?

The platform has a useful disaster recovery feature. Additionally, it has a good feature for instant recovery. However, a notable consideration arises when dealing with a scenario involving seventeen workloads, where customization may require the provision of two packs, each accommodating ten instances of Instant VM recovery. This setup could potentially result in having three VMs left unused. 

I rate it a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer2335863 - PeerSpot reviewer
Solutions Architect at a comms service provider with 201-500 employees
Reseller
Top 5
Offers offers various transport modes and integrations with storage providers and good simplicity, ease of use, and ease of deployment
Pros and Cons
  • "Veeam Data Platform manages and protects data across multiple cloud environments amazingly."
  • "Veeam does image-based backups, whether it be of virtual machines or physical workloads, and they are able to back up general applications like Active Directory, SQL, Exchange, or SharePoint. Sometimes, even Oracle and SAP. But still, there are many customers using other types of databases that Veeam does not natively support. For example, in the Linux area, MySQL and PostgreSQL are supported, but with many limitations. Like, if a customer is running a Postgres cluster, Veeam does not support that."

What is our primary use case?

My focus is on the business continuity and disaster recovery planning aspects.

So, I am working on the consultation part. My customers used Veeam for backup and sometimes for replication.

How has it helped my organization?

Veeam Data Platform has simplified data management and protection strategies. Compared to other vendors, Veeam stands out for its simplicity, ease of use, and deployment. 

So that's the main distinction of Veeam because nowadays, nobody hires a dedicated backup administrator. Not many companies do that. So, usually, there is one guy managing everything or a couple of guys managing everything all together. So Veeam made it a lot simpler. 

Usually, with the other vendors, they are much more capable, but they require expertise, okay, such as dedicated expertise, not shared resources. 

So, most companies, especially small and medium-sized companies, don't have the privilege to have a dedicated backup administrator. So they will have a general IT administrator administering their systems, etc. And then Veeam for these kinds of guys is just the jackpot because it just gets going. It does the compliance, and it does the backup, etcetera, and it's easy to use.

The recovery point objective relies on how Veeam offers different transport modes. However, there are integrations with various storage providers that can help reduce the RPO drastically. They also released their new continuous data protection feature, which can reduce the RPO to seconds, if not minutes. 

For the RTO, since back in the day, Veeam has been famous for their instant Veeam recovery and their Veeam Explorers, which can help conduct the VM restore in minutes or conduct the application granular restore, etc. So, almost all the time, Veeam reduces the RTO drastically.

What is most valuable?

The most valuable feature is the immutable Linux repository. Before that, customers needed expensive storage appliances to protect their backups. Now, they can use a regular server with Linux for secure storage, maintaining immutability against accidental deletion or ransomware.

Moreover, Veeam Data Platform manages and protects data across multiple cloud environments amazingly. From the console, Veaam has an appliance integration with Microsoft Azure. They have integration with AWS. They have integration with Google Cloud, and I can back up workloads on-premise and restore them to the cloud. I can back up workloads on the cloud and restore them to the other clouds, etc. It's amazing.

What needs improvement?

Veeam has been rolling out a lot of integrations lately. But compared to the other backup vendors, they are a little bit behind on the application support. 

Veeam does image-based backups, whether it be of virtual machines or physical workloads, and they are able to back up general applications like Active Directory, SQL, Exchange, or SharePoint. Sometimes, even Oracle and SAP. 

But still, there are many customers using other types of databases that Veeam does not natively support. For example, in the Linux area, MySQL and PostgreSQL are supported, but with many limitations. Like, if a customer is running a Postgres cluster, Veeam does not support that. 

If a customer is running a MySQL cluster, Veeam does not support that. But they support customers who have standalone instances of such workloads. So, I'd really like to see Veeam start to focus on supporting as many applications and scenarios as possible because that is the major difference between them and the other backup vendors.

So, supporting more applications and cluster scenarios is key. Especially cluster scenarios. 

For how long have I used the solution?

I've been working with the Veeam Data Platform since 2018, so about six years now.

What do I think about the stability of the solution?

Veeam Data Platform is stable if you're using the latest release what I mean by the latest minor release, not the major release. But whenever there is a new version of the software, just like any other software, it comes with its baggage of bugs. 

So, with the latest minor release of Veeam, it's pretty stable.  

I would rate the stability an eight out of ten. 

What do I think about the scalability of the solution?

Scalability depends. It depends on the environment. For example, in VMware environment, then Veeam is extremely scalable. However, for Nutanix environments, it's not as scalable.

For Nutanix, there's a component called the backup proxy that enhances backup performance. In VMware, I can deploy as many backup proxies as needed, bare node or bare cluster. 

However, on Nutanix, I'm limited to one proxy per cluster. The architecture there is scalable within the cluster by adding CPU and RAM to the proxy, but there's no way to add multiple proxies in Nutanix.  

I only deal with enterprise-level customers. But I have also worked with small and medium-sized businesses in the past. 

How are customer service and support?

The customer service and support are very good. It's one of Veeam's key distinguishing points.

So long as you communicate the issues properly and you follow up with them, then you will have an amazing support experience. Even if you have a bad support experience, they have an option for you to talk to a manager so that you can escalate things.  

How was the initial setup?

I would rate my experience with the initial setup a ten out of ten, with ten being easy. It's a very easy to deploy. 

Anybody can download Veeam Data Platform and install it on the same day. Then, integrating it with the environment will depend on the environment. 

Some environments are hard. Some environments are easy. Some environments are well-designed, so that's a different story. But in general, compared Veeam to other backup solutions, Veeam is the easiest to deploy.

What about the implementation team?

The time taken for deployment depends on the customer's environment. For example, if all the prerequisites are intact and the customer environment is fit enough, one week is enough to deploy Veeam anywhere.

So, it depends on customers. They are PIA when it comes to their environment, their details, etcetera. Maybe an implementation can take one year. But for others, it could get done in a couple of days. It depends. But from Veeam's point of view, it's easy. It's easy to configure. It's easy to work with, etc.

What's my experience with pricing, setup cost, and licensing?

From a distributor background, I've seen Veeam raise prices three times a year. With each new edition, they increase the price, making it hard to justify to customers. 

Their licensing model is simple and per-machine based, which is better than that of other vendors. However, they recently added a capacity-based backup for five shares. 

In general, my experience is that with every new feature or addition, there's a new price increase. In fact, last year, before I left the distributor, we increased prices a couple of times within the same quarter.

We have to justify it by mentioning added features and enhancements. Some customers accept it, while others complain about the rising price every year.

So, while Veeam's pricing isn't terrible even after the spikes, it's not stable.

It keeps increasing. Compared to other vendors, Veeam's pricing is good. But compared to the past five years, it's constantly increasing.

From my experience, all backup vendors should use capacity licenses, which control costs better. Veeam went for per-machine licensing to gain market share, and they succeeded. But that means they need to increase costs as they expand and add features. So, they have no choice but to keep raising prices.

What other advice do I have?

Thoroughly check compatibility. Veeam is amazing, but it has limitations. Even if someone says it works with your environment, double-check everything. Verify application versions and cluster support. This is the biggest challenge customers face. They buy Veeam and then discover unsupported cluster scenarios later because they didn't ask about specific versions or configurations. 

For example, a customer would buy Veeam, and then later on, the customer would discover that "I have a Postgres SQL database, but it is a cluster. Then, Veeam will not support its cluster." 

But during the initial phase,  the customer didn't check that point. 

I recommend all potential customers to carefully check compatibility with their existing systems, with all the details.

Based on my experience, it's been very solid. Moreover, Veeam is making many changes and improvements. I'd give rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Ozgur-Ekinci - PeerSpot reviewer
Technical Operations Manager at BTSERVISI
Real User
Top 5Leaderboard
The solution provides flexible licensing options and good technical support, but it must improve its scalability and performance
Pros and Cons
  • "Continuous Data Protection is a game-changing technology."
  • "The product must improve its performance."

What is our primary use case?

The solution is used for backup and replication of data. We can create a backup copy of off-site data.

What is most valuable?

The backup feature is valuable. It uses snapshot-based replications. Continuous Data Protection is a game-changing technology. Including Veeam, there are only three software vendors that provide this technology.

What needs improvement?

The product must improve its performance. Sometimes, the backup is very slow. It might be because of the backup infrastructure or the network infrastructure. Sometimes, it is because of Veeam’s abilities.

For how long have I used the solution?

I have been using the solution for more than ten years. I have been using the latest version for two years.

What do I think about the stability of the solution?

The tool’s stability depends on the people who maintain the platform. If they do not manage it well, the stability will be lower. The more we manage, the more stability we get. If we take care of our platform daily, there won't be any problems. If we don't look at it for a week, we will have some problems.

What do I think about the scalability of the solution?

Veeam has some performance issues after we reach a couple of 1,000 virtual servers. We have more than ten customers using the product.

How are customer service and support?

The technical support is very good.

How was the initial setup?

The initial setup is not straightforward. It depends on the customer’s infrastructure, architecture, CDP, and storage. We must be very careful about which tools should be used for the implementation. Infrastructure assessment should be done very carefully. A person must be a good Veeam engineer to decide which tools and add-ons should be in place to deploy the solution.

The customer infrastructure assessment should be done. We must find how many virtual servers will be backed up, how many client machines will be backed up, and how many physical servers will be backed up. If a replication solution is in place, we should ask for a wider bandwidth for the customer.

If the customer will be using CDP technology, then we have to do some additional installations on the customer's physical servers. We must understand how many proxies, backup repositories, and immutable repositories we will use.

What's my experience with pricing, setup cost, and licensing?

The solution provides flexible licensing options. We can have it perpetually. We can have it yearly or once in three years. We can also get the Veeam Universal License.

What other advice do I have?

Veeam is the only IT vendor that provides many features in one bundle. I recommend the tool to others. Overall, I rate the solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
MichaelHarvey - PeerSpot reviewer
Solutions Architect at a tech services company with 1,001-5,000 employees
Reseller
Top 10
Useful growth tracking, overview tracking, but increasingly complex
Pros and Cons
  • "The most beneficial aspect of Veeam ONE is the ability to track your company's growth on a month-to-month basis. With this tool, you can determine if you need to purchase more target storage or if you have enough. This is essential for budgeting purposes, as, without this information, you may discover too late that you require additional storage or that your cloud usage is not aligning with what you are being charged. Veeam ONE aids in forecasting and usage analysis, making it a valuable asset."
  • "One common customer complaint is that Veeam, not just Veeam ONE, has become increasingly complex over time. This means that it is now very feature-rich, which can be challenging for some users to navigate and understand. There is a need for more education on how to use the GUI and all of the available features. Even regular users of Veeam may struggle to utilize the new features, which makes it more challenging for backup administrators to manage their backups. The platform is not becoming simpler, but rather, it is becoming more complicated over time."

What is our primary use case?

I am demonstrating specific reporting capabilities of Veeam ONE to customers, which includes a valuable yet lesser-known feature that enables the creation of a VIZIO diagram for the entire VMware cluster, displaying all servers that can be further explored. This feature is highly beneficial as it can create a comprehensive video diagram of the entire infrastructure, including servers, storage, and connected devices, in just one hour, whereas doing it manually would take weeks. However, the feature is not widely known and needs to be located in the software. It is an invaluable feature that can almost pay for itself if utilized.

The purpose of using this solution is to estimate the need for expansion and growth. This involves monitoring the number of restores, daily usage patterns, and the timing of tool usage. The primary objective is to ensure successful backups and that they occur as scheduled. You must examine any growth patterns that you detect, whether on a daily or weekly basis and analyze the number of restores you perform. This is particularly beneficial for sizing your target and determining retention capacity for both on-premises and cloud scalability. All the data and reporting aid in assessing the size, growth, and availability of your data, as well as its overall success.

How has it helped my organization?

The Veeam ONE diagram is a relatively unknown feature that is only available in the solution. This tool enables you to create an overview of your entire infrastructure, based on your VMware cluster, and delve deeper to obtain specific information about each server, including how they are interconnected and their respective names. Having this tool at your disposal is undoubtedly valuable.

What is most valuable?

The most beneficial aspect of Veeam ONE is the ability to track your company's growth on a month-to-month basis. With this tool, you can determine if you need to purchase more target storage or if you have enough. This is essential for budgeting purposes, as, without this information, you may discover too late that you require additional storage or that your cloud usage is not aligning with what you are being charged. Veeam ONE aids in forecasting and usage analysis, making it a valuable asset.

What needs improvement?

One common customer complaint is that Veeam, not just Veeam ONE, has become increasingly complex over time. This means that it is now very feature-rich, which can be challenging for some users to navigate and understand. There is a need for more education on how to use the GUI and all of the available features. Even regular users of Veeam may struggle to utilize the new features, which makes it more challenging for backup administrators to manage their backups. The platform is not becoming simpler, but rather, it is becoming more complicated over time.

It would be helpful if Veeam ONE allowed a view of all of your repositories in a single panel, rather than having to check multiple repositories separately. This consolidated view would provide better visibility on the target repository, which can be very helpful.

For how long have I used the solution?

I have been using Veeam ONE for approximately three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Veeam ONE does not need scalability. However, scalability becomes a consideration when assessing the ease of adding repositories and storage to the back end via the VIN GUI. Fortunately, this process is not particularly difficult.

We sell Veeam ONE to 50 percent of our engagements.

How are customer service and support?

The support from Veeam ONE is excellent.

How was the initial setup?

The setup process for Veeam ONE can be complicated, depending on your usage. It is not a straightforward process. You need to establish a Veeam ONE server, which is something that many users may not be aware of. It is necessary to dedicate a Veeam server as either a standalone or a VM for a VM server, which adds complexity to the initial setup process.

What was our ROI?

I have seen a return on investment using Veeam ONE because it helps in sizing, scaling, and projection.

What's my experience with pricing, setup cost, and licensing?

The pricing structure for Veeam ONE has changed to what is now called the "VUL" or "Universal License". Previously, people mainly used socket licenses, but this has now changed. The new pricing structure was introduced last year.

The concept of the universal license for Veeam ONE still needs to be explained more to customers. While Veeam ONE is still a good option in terms of pricing, it's important to note that it's only the software component, and a target appliance is also required. This is different from the full appliances and software options like Rubrik and Cohesity. It's crucial to understand that Veeam ONE is not the complete backup solution, but rather a part of it that needs to be combined with additional components.

What other advice do I have?

Veeam ONE has a lot of great features, and it's worth spending time exploring its capabilities. The video diagram feature is especially valuable because it's easy to use and provides significant benefits in addition to Veeam ONE's reporting.

I rate Veeam ONE a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.