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reviewer1623552 - PeerSpot reviewer
IT Manager at a engineering company with 10,001+ employees
Real User
Top 20
Works well for failover and disaster recovery, has good replication, and is relatively cheap
Pros and Cons
  • "Replication is most valuable."
  • "The cloud part of it can be improved. There should be an option for Veeam in your own cloud, as compared to the Veeam cloud offering that's currently there. The rest of it is easy."

What is our primary use case?

It is for backup and replication.

How has it helped my organization?

We use it for failover and disaster recovery. There have been times when our primary systems have failed, and we've been able to run virtually until our primary systems are available again. From a business continuity experience, it has worked fairly well.

What is most valuable?

Replication is most valuable.

What needs improvement?

The cloud part of it can be improved. There should be an option for Veeam in your own cloud, as compared to the Veeam cloud offering that's currently there. The rest of it is easy. 

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March 2025
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For how long have I used the solution?

I have been using this solution for eight years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

I am not trying to scale it up.

How are customer service and support?

I didn't have any issues with technical support.

Which solution did I use previously and why did I switch?

We use Zerto for the main part, and Veeam for a little part. We use them for different things. I prefer Zerto because I get a better RTU and RPO. It may be not as easy to set up, but once it is working, the RPO is in a region of 10 seconds. As compared to Veeam, its replication is currently two or three times.

How was the initial setup?

It is of medium complexity.

What's my experience with pricing, setup cost, and licensing?

It is relatively cheap.

What other advice do I have?

I would advise others to use it. It is a good system.

I would rate it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at a integrator with 5,001-10,000 employees
Real User
Quick, easy to work with, and good support for Microsoft products
Pros and Cons
  • "Veeam is quick, easy to work with, and its support for Microsoft products is good. They also provide adequate solutions for backing up Microsoft applications in the cloud, such as Office 365."
  • "Veeam needs to have more support for non-Windows systems and other databases. For example, I can do SQL with Veeam but not Informix or Oracle. This is unfortunate because we have many partners with Oracle systems and Informix databases, and Veeam does not yet have the agents we need for specific Oracle and UNIX operating systems."

What is our primary use case?

We primarily use Veeam Backup and Replication in small installations and projects with Windows as well as standard Linux systems. We also use it as a backup solution for cloud products such as Office 365. In total, we have around 14 Veeam users, which covers about 100-200 devices using it.

Regarding the technical implementation, we have three primary technical personnel that maintain our use of Veeam. Because our company is multinational, with data centers located in Nordic countries such as Finland, we often have conferences outside our country and we share the services used to configure and perform the maintenance of our systems when needed. In this case, I can't point to an exact number of all the technical staff involved with Veeam throughout the greater organization.

Ideally, when it comes to backups, we prefer to use only one solution rather than two. However, we also have customers in the healthcare sector in Portugal who are using legacy UNIX and Oracle systems, and Veeam does not have agents for these operating systems. So when these customers want to create disaster recovery plans, we like to use Commvault to set up replication and create backup copies of the data code.

What is most valuable?

Veeam is quick, easy to work with, and its support for Microsoft products is good. They also provide adequate solutions for backing up Microsoft applications in the cloud, such as Office 365.

What needs improvement?

Veeam needs to have more support for non-Windows systems and other databases. For example, I can do SQL with Veeam but not Informix or Oracle. This is unfortunate because we have many partners with Oracle systems and Informix databases, and Veeam does not yet have the agents we need for specific Oracle and UNIX operating systems.

Because we are limited to using Veeam on mainly Microsoft systems, we have to resort to another backup and replication provider, Commvault, to handle these other systems. In general, I think that Veeam needs more improvement in terms of support for other applications and IT systems. It would be much more convenient for us to have all our backups for the different systems covered under one solution only, rather than having to use Veeam alongside other solutions like Commvault.

For how long have I used the solution?

I have been using Veeam for a couple of years now. 

What do I think about the stability of the solution?

As far as I've been using it, it has been a stable solution.

What do I think about the scalability of the solution?

With regard to scalability, we don't have any problems in terms of basic Windows systems.

How are customer service and technical support?

Our local support team for Veeam is composed of four technical members who assist with support across the board. In first line support, there are more support members, but in second line support there are only two to three people who can support our customers. However, the problems are generally so easy that when using Veeam across our data centers, there aren't many support issues that can't be solved quickly.

How was the initial setup?

It took us about five weeks to install Veeam in our environments and to implement it with our various solutions. We did not have much trouble with the initial setup, and it wasn't very difficult to work with.

What about the implementation team?

We have implemented Veeam in-house, as it is very important for us to do it this way when it comes to backups and data replication.

What's my experience with pricing, setup cost, and licensing?

We pay yearly licensing fees for Veeam in our data centers where we're using disaster recovery and replication between our many solutions, especially cloud solutions. From the beginning, we've done our licensing from a separate channel through our data center team in Seattle.

What other advice do I have?

Veeam is a good backup product but it definitely needs more complexity when it comes to supporting different types of systems and applications. That said, it works perfectly for how we use it in our Microsoft solutions and I know we will continue to use it.

I would rate Veeam Backup and Replication a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Data Platform
March 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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reviewer378747 - PeerSpot reviewer
Manager - I.T. Operations at a leisure / travel company with 1,001-5,000 employees
Real User
Enables us to restore the VM when the needs arises and for disaster recovery.
Pros and Cons
  • "Enables us to restore the VM when the needs arises and for disaster recovery."
  • "Near-synchronous, better RPO and RTO snapshot-based takes a lot of space and resources."

How has it helped my organization?

We had an issue with power in the data center and one of the IBM storage devices could not startup. We managed to restore all of the VMs from Veeam and disaster recovery was executed as expected within our SLA.

What is most valuable?

Enables us to restore the VM when the needs arises and for disaster recovery.

What needs improvement?

  • Near-synchronous, better RPO and RTO snapshot-based takes a lot of space and resources.
  • They could look at different ways to replicate only new changes or blocks.
  • If we have to use Veeam for disaster recovery, we need to make sure that we can at least have up to 10 or 15 minutes of data before a disaster happens. Currently, you can have replication but this uses/eats up a lot of resources, on the network. Is there any other way they could increase RPO with less or limited network resources being used?

What do I think about the stability of the solution?

We did have stability issues and we had to contact technical support. They were very helpful.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

We didn’t have any previous tools for this.

How was the initial setup?

The initial setup was straightforward. We did quite a bit of research and lab testing before the actual implementation. The white papers where very helpful

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing is better than the competitors, but it could be better.

Which other solutions did I evaluate?

We looked at Zerto and Acronis.

What other advice do I have?

If they are looking for backup and recovery, Veeam is the way to go. If they are looking for a high RPO and RTO, Zerto is the way to go.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Director at a consultancy with 10,001+ employees
Real User
Its ease of use and simple UI are the most valuable features.

What is most valuable?

Its ease of use is the most valuable feature. It has a very simple UI.

How has it helped my organization?

Veeam is a very stable product. The ease of use and UI are some of its highlights. Learning this tool is very easy and you do not need any training classes.

What needs improvement?

Right now, replication it does in every 15 minutes. However, if it could do continuous replication or even bring it down to 5 minutes, then it would be great.

For how long have I used the solution?

I have used the first version and stopped using it for a while, due to many physical servers in our environment. I have been using the new version for almost a year.

What do I think about the stability of the solution?

There were no stability issues that could not be resolved.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

The technical support is excellent; they are very prompt and knowledgeable.

Which solution did I use previously and why did I switch?

We were using another solution before this one. The reason we moved over to this solution was that we were only 30% virtualized, so we had to use a product that had backup physical servers.

How was the initial setup?

The setup was very straightforward and any technical person can do the initial setup.

What's my experience with pricing, setup cost, and licensing?

Licensing is per CPU, so it depends on the number of physical CPUs.

Which other solutions did I evaluate?

Based on my previous experience with Veeam, I didn’t evaluate anything else.

What other advice do I have?

It is a very solid product with an easy UI. If you are 90% virtualized, then it is a great product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user382581 - PeerSpot reviewer
System and network administrator at a government
Vendor
The 3-2-1 backup rule is good -- it has three copies of data, two different medias, with one off-site copy.

What is most valuable?

It is installed and configured in 15 minutes. It is reliable and you can really count on its restore jobs. It also provides very good deduplication alongside fast backup/restore on tape and instant VM recovery and allowing you to restore a VM onto an NFS mount point anywhere you want on a Windows 2012 Server. Veeam's 3-2-1 backup rule is also good where it has three copies of data, two different medias, with one off-site copy. Lastly, we're able to sandbox VMs without impacting the production environment.

How has it helped my organization?

In a fully virtualized environment, the ability to perform instant or quick restore full VM is invaluable, and because this product is reliable, I often forget the backup appliance for weeks or months.
Veeam Backup makes me more confident and agile in managing and maintaining my IT infrastructure.

What needs improvement?

Since this is a pure 95 % virtualized solution for Hyper-V or vSphere, this product could do more to backup individual files, databases, and or complete guest OS. For now, I have to backup NAS, and doing this for individual files is a pain in the neck and I have to play with two different backup solutions. Also, Veeam will not backup a physical server.

For how long have I used the solution?

I've been using it since v6.0 in 2013. It was used in parallel with VMware VDR, and then VDP but it was quickly abandoned for a full Veeam solution.

What was my experience with deployment of the solution?

We have had no issues with the deployment.

What do I think about the stability of the solution?

There have been no performance issues.

What do I think about the scalability of the solution?

I have ordered more socket CPU licenses but I do not know if this will be easy or painful. There is nothing to do when adding clusters/hosts except checking the number of CPUs allowed.

How are customer service and technical support?

Customer Service:

I have, 99 % of time, found an answer to my questions or issues through customer services or via forums.

Technical Support:

On-line help is also complete and often come with interactive videos showing how and where to click, and this is amazing.

Which solution did I use previously and why did I switch?

Prior to Veeam, I used VMware VDR, and then VDP (> vSphere 5.x).

How was the initial setup?

It's complete in 15 minutes. It's so easy that even a child could schedule bakcups. It was the same when upgrading from v8.0 to 9.0. It was simply a click and wait job and completed within 10 minutes.

What about the implementation team?

I’m responsible for choosing and implementing this product. I discovered Veeam through my previous jobs. In this one, it was already implemented by local IT engineers.

What's my experience with pricing, setup cost, and licensing?

Licensing costs are OK, they are a good average when compared to their competitors. The only issue I have is having three NetApp filers and not being able to backup/restore from snapshots, SnapMirror, or SnapVault. So if I had more money, I’d head directly to the Enterprise “Plus” Edition. The Standard Edition is not supposed to manage tapes or deduplication and is limited to small infrastructure environments.

Which other solutions did I evaluate?

I’m not a specialist of EMC Avamar, but I think that Avamar is more universal (backup of NAS for example), but it is way more expensive and complex than Veeam. I didn’t evaluate any other commercial solution.

What other advice do I have?

There's no need to buy direct attached disks, as you can just build from scratch a “Veeam appliance” with a a big 2U 8 core Xeon server with 16 GB RAM and lot of SAS disks (at least 2 RAID). You then add Windows Server OS and the Veeam software. With this setup, you won’t need extra space, separate SANs, or network switches, except maybe for your LTO drives.

Otherwise, use some VMs for Veeams and separate the proxy so you can make your big physical server a repository. Do not allow your physical server to backup your ESXi hosts with VMFS datastores, as you might not find your VMs in the VMDK virtual disks.

Most important though is to always test your real recovery abilities and try to simulate total failures of a SAN direct attached volume for example, or even from your backup system.


Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

Physical server backup is coming in 9.5 and works very well. Beta testing right now with this and Nimble integration. Also Veeam does back up individual files like databases and OS. Not sure why you would not see this.

Chris Childerhose - PeerSpot reviewer
Enterprise Architect at ThinkON
Real User
ExpertTop 5
By moving the Veeam server to a physical server and creating a Proxy server on each of the hosts, we are able to leverage SAN based backup which is very fast.
Pros and Cons
  • "Features with the most value are Instant VM Recovery, SQL Explorer and Exchange Explorer."
  • "Physical backup is always where room for improvement could be but Veeam has always stated they are not going in that direction."

What is our primary use case?

Veeam is our primary backup system used with the DD2500 for the repository. We use Veeam 9.5 Update 3 on a physical Windows 2016 server with Proxy servers deployed one per host in our HA Cluster. We also use the Enterprise Plus licensing for Nimble Snapshot Integration for backups and this allows our backup window to be reduced.

How has it helped my organization?

With moving the Veeam server to a physical server and creating a Proxy server on each of the hosts, we are able to leverage SAN based backup which is very fast. Jobs are completed overnight and never run in to the business hours.

What is most valuable?

Features with the most value are Instant VM Recovery, SQL Explorer and Exchange Explorer. Allowing our Veeam Agents access to the repositories for backups is another big plus.

What needs improvement?

Physical backup is always where room for improvement could be but Veeam has always stated they are not going in that direction. However, with Veeam Endpoint Backup, physical server backup is possible.

For how long have I used the solution?

I have been using this solution for more than five years.

What do I think about the stability of the solution?

Stability has always been the best part of Veeam and never has there been an issue with this.

What do I think about the scalability of the solution?

The scalability of Veeam is endless depending on your needs and there were no issues for us.

How are customer service and support?

Customer Service:

Customer service is always been top notch and I rate it a 10/10.

Technical Support:

Technical support is 10/10. They are always fast with responding to tickets and help you in the best way possible. They even arrange discussions with Architects if you have questions on best practices or environment setup.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We still use Symantec Backup Exec but only due to having physical Exchange 2010 servers. Once we virtualize this will be decommissioned. Having Veeam Endpoint Backup may be the alternate solution to fast-track this.

How was the initial setup?

The initial setup was very straightforward and there never seems to be issues with Veeam.

What about the implementation team?

We completed the implementation in-house using local resources.

What was our ROI?

ROI has been about six months.

What's my experience with pricing, setup cost, and licensing?

Be sure as always to evaluate products, get licensing costs, etc. Choose what is right for your business model.

Which other solutions did I evaluate?

No other options were evaluated as we knew Veeam was one of the better solutions for Virtual Backup.

What other advice do I have?

Veeam is a great product and always works. The product setup is easy and learning of the product for someone technical is straightforward. I look forward to the improvements in this product as it progresses.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Shane Slosar - PeerSpot reviewer
Shane SlosarCorporate Account Executive
Vendor

Try Druva, I've heard they have a new DraaS feature and pay only when the DR occurs. I know for sure they don't support Exchange on-prem, but do support O365. www.druva.com

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VINAYAK-KADAM - PeerSpot reviewer
SYSTEM ADMIN at Alliance University
Real User
Top 20
Easy to use and stores backups in other devices and local servers
Pros and Cons
  • "The solution's instant recovery feature is good and allows you to capture and copy individual files."
  • "Since the solution has many options, it is not easier to give tasks to schedule it."

What is our primary use case?

We use the solution to store the backups in other devices and local servers.

What is most valuable?

The solution's instant recovery feature is good and allows you to capture and copy individual files. Veeam Data Platform is easy to use.

What needs improvement?

We do not use all the options the solution provides, and it could be made simpler. Since the solution has many options, it is not easier to give tasks to schedule it.

For how long have I used the solution?

I have been using Veeam Data Platform for less than one year.

How was the initial setup?

The solution’s initial setup is not difficult.

What about the implementation team?

The solution can be deployed within one day.

What other advice do I have?

I would recommend the solution to other users.

Overall, I rate Veeam Data Platform an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2377452 - PeerSpot reviewer
Hosting Specialist at a energy/utilities company with 1,001-5,000 employees
Real User
Top 20
Offers robust monitoring and reporting features and ensures businesses maintain high levels of data availability
Pros and Cons
  • "One valuable feature of Veeam ONE for backup management is its dashboard, which offers a comprehensive view of backups and other essential data."
  • "The reports are basic and not customizable, making it challenging to get detailed insights."

What is our primary use case?

We use Veeam ONE mostly for data backup and recovery for virtualized environments.

What is most valuable?

One valuable feature of Veeam ONE for backup management is its dashboard, which offers a comprehensive view of backups and other essential data.

What needs improvement?

In terms of improvement, I have found Veeam ONE to be lacking in some areas. The reports are basic and not customizable, making it challenging to get detailed insights. Additionally, there are limitations with the reports if your backup schedule runs overnight. I hope they release a better version soon.

For how long have I used the solution?

I have been using Veeam ONE for two and a half years.

What do I think about the stability of the solution?

I would rate the overall stability of Veeam as a seven. While it is reliable for general backups and snapshots, it faces challenges with scale-out and Oracle backups. The Azure scale-out feature also presents stability issues, with most of our tickets revolving around that area.

What do I think about the scalability of the solution?

I would rate the scalability of Veeam ONE as a five out of ten. While it can scale, it is heavily dependent on factors like bandwidth and data volume. Our organization, being data-heavy, faces challenges with scale-outs due to bandwidth limitations. Smaller organizations might find it easier to scale without such constraints.

We have around ten users currently using Veeam ONE in our organization, overseeing the protection of approximately 3,000 workloads.

How are customer service and support?

I would rate Veeam's support as a nine overall. Tier one support can be weak, but tier two is excellent. We often need to escalate to tier two for resolution. Occasionally, issues require R&D involvement, but overall, support is reliable.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We chose Veeam over Commvault because it is simpler to use and more cost-effective. Commvault's complexity and lack of readiness for cloud backups made it less appealing. Veeam offered comprehensive backup solutions for on-premises, Azure, and Office 365, with fewer hardware requirements compared to Commvault.

How was the initial setup?

Deploying Veeam ONE in our organization took around one to one and a half hours. It was straightforward, it was just a matter of connecting to the server and following a few steps.

We handle maintenance and troubleshooting for Veeam ONE in-house with a team of two to three people. If we can't resolve issues internally, we escalate to Veeam support. We used to have weekly catch-ups during critical issues but now have shifted to monthly since there are no critical issues currently. Overall, it is a straightforward product that doesn't require frequent maintenance once set up.

What's my experience with pricing, setup cost, and licensing?

Overall, we find Veeam ONE to be reasonably priced, especially with our long-term deals. Its capability to manage various aspects of our infrastructure, including on-premises and Azure, adds significant value. While we initially tried Azure native backup, we found Veeam to be more comprehensive and user-friendly. Although we currently use two backup solutions, we are considering consolidating everything under Veeam in the future.

What other advice do I have?

We don't use Veeam ONE for monitoring our virtual environment due to compatibility issues with other software like Pulse SolarWinds. We primarily use it for backup activities. I have tested it and found it promising, but haven't run it extensively due to operational concerns.

I use Veeam ONE for proactive issue resolution by relying on its reports. If something isn't healthy, the report alerts me. Then I investigated further, like when it flagged issues with our proxy server's pricing. I don't check it daily; I schedule reports and review them, giving me a basic idea of what is happening. If I see unexpected issues in the report, I know where to focus my attention. While I don't use it for daily monitoring, it is handy for reporting.

Veeam ONE's reporting capabilities provide a decent overview, but I need more granularity for our data protection strategies. While the reports are okay, they sometimes lack the detail my team and boss require. I'm currently exploring ways to meet our need for more detailed reporting, such as tracking data scaled out to Azure.

Veeam ONE's analytics have helped us with IT decision-making by identifying issues like poor storage and repository node problems. Its focused view on backup infrastructure narrowed our troubleshooting scope. For instance, it highlighted discrepancies in backup deletion, leading us to uncover a bug in our current version. 

I would recommend Veeam ONE for small organizations, but for larger ones needing granular reporting, it might fall short. Veeam is continually improving its features and aiming to compete at an enterprise level, but it is still evolving. Overall, I would rate Veeam ONE as an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.