Try our new research platform with insights from 80,000+ expert users
Senior System Administrator at NMB Singapore Ltd
Real User
Top 20
Integrated with Veeam backup and centralizes well
Pros and Cons
  • "I don't have to go back and forth between different applications to get the report I need."
  • "In future releases, I would like to see the solution provide auto resolution and auto relocation of resources."

What is our primary use case?

I am a system administrator. My role is to oversee the support of the company's network. I also take care of the deployment and maintenance. We use Veeam ONE to optimize hypervisors or my virtual machines.

How has it helped my organization?

The solution includes reporting on the virtual machines and the sources. It centralizes well. 

What is most valuable?

Veeam ONE is integrated with Veeam backup, so it includes reporting on both. I don't have to go back and forth between different applications to get the report I need.

What needs improvement?

Veeam ONE does the basic job of reporting, but it does not meet my requirements of automated resolution. 

In future releases, I would like to see the solution provide auto resolution and auto relocation of resources.

Buyer's Guide
Veeam Data Platform
October 2024
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Veeam ONE for three years.

What do I think about the stability of the solution?

Veeam ONE performs as required. It is stable.

What do I think about the scalability of the solution?

This solution is scalable. It depends on the kind of functions you require and what you want to get out of the product.

How are customer service and support?

I would rate Veeam ONE's technical support a four out of five.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Veeam ONE is simple and straightforward.

What about the implementation team?

The deployment was done in-house. It takes less than one day to deploy Veeam ONE. To implement, I created a virtual machine and installed Veeam ONE on it. I just had to attach it to the Hyper-V service.

What was our ROI?

Veeam ONE saves me a lot of time, so I don't have to look and monitor each service on its own.

What's my experience with pricing, setup cost, and licensing?

We have a three-year license with Veeam billed annually. The cost is based on the number of core servers. 

I would rate the pricing of the solution a three out of five.

Which other solutions did I evaluate?

I am looking into Turbonomic to see if it can do more than Veeam ONE.

What other advice do I have?

Veeam ONE is a good product if you are looking for monitoring and reporting. If you are looking for automated solutions, you will have to look somewhere else.

I would rate this solution an eight out of ten overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director of Information Technology and Communications at Enertotal sa esp
Real User
Protects our server data in an affordable way
Pros and Cons
  • "The advantage of Veeam Backup and Replication is that it is very economical. The price is affordable and the cost benefit is good."
  • "My main concern about Veeam is that I hope our backups will still be secure in the event of a security incident such as a ransomware attack. In Veeam version 11 they do state that there is ransomware protection, but until it has been proven to be effective, I don't have any assurance that it will prevent data loss."

What is our primary use case?

My company is an end user customer of Veeam Backup and Replication and we use it for storing and protecting our server backups.

What is most valuable?

The advantage of Veeam Backup and Replication is that it is very economical. The price is affordable and the cost benefit is good.

What needs improvement?

My main concern about Veeam is that I hope our backups will still be secure in the event of a security incident such as a ransomware attack. In Veeam version 11 they do state that there is ransomware protection, but until it has been proven to be effective, I don't have any assurance that it will prevent data loss.

Beyond improving on the security measures, I don't have further expectations for Veeam Backup and Replication.

For how long have I used the solution?

I have been using Veeam Backup and Replication for two years. 

What do I think about the stability of the solution?

I have no doubts about the stability of Veeam. 

What do I think about the scalability of the solution?

At the moment it is not necessary for us to scale up our usage of Veeam but I can say that I believe it is very capable of being scaled, should the need arise.

How are customer service and support?

The support we get is very helpful, but it is not through Veeam directly. We use a Veeam partner called Netgroup Solutions to help us and they have been good.

How was the initial setup?

The installation of Veeam Backup and Replication was very easy. 

What's my experience with pricing, setup cost, and licensing?

A nice aspect of Veeam's pricing is that the cost benefit is good. It's very economical.

What other advice do I have?

Veeam Backup and Replication is a good product and I would rate it a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Data Platform
October 2024
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
IT Technician at Sherpas Group
Reseller
Excellent technical support, easy to set up, and very reliable
Pros and Cons
  • "It's the most easy-to-use backup replication that I have used so far."
  • "We're using both Backup and Replication, Veeam Cloud Connect, and Veeam Office 365. What I am missing is a good graphical user interface between these three products."

What is our primary use case?

We have, I'd say, about 20 different customers running Veeam and sending backups to our hosting center. We also have our own hosting environment with about 200 servers, which we are backing up with Veeam Backup and Replication.

What is most valuable?

The solution is stable and absolutely reliable. 

It's the most easy-to-use backup replication that I have used so far.

I've found that the scalability is fine.

The initial setup is pretty simple. 

What needs improvement?

We're using both Backup and Replication, Veeam Cloud Connect, and Veeam Office 365. What I am missing is a good graphical user interface between these three products. It's something that they need to figure out. I'd like the three versions streamlined so they fit together better, as, right now, they are very different.

For how long have I used the solution?

We've been selling the solution for three or four years or something like that.

What do I think about the stability of the solution?

The solution is reliable and the performance is good. We find it to be stable. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

Scalability is possible with this solution. If a company needs to expand it, it can do so.

We have 50 customers that pay for this solution right now.

How are customer service and support?

Technical support is helpful and responsive. they are very knowledgeable and friendly. We are very satisfied with the level of support on offer. They really try their best to resolve issues.

How was the initial setup?

The solution is simple and straightforward. 

I cannot recall how long it took to actually deploy the product.

We have three managers that can handle the deployment and maintenance aspects of the product.

What's my experience with pricing, setup cost, and licensing?

We pay for licensing and have a monthly subscription.

What other advice do I have?

We are a reseller.

I would rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Managing Director at Matlala Group
Reseller
They started their cloud journey a lot sooner than other solutions
Pros and Cons
  • "I like how Veeam intuitively integrates with Zerto."
  • "Restoration takes about two to four hours with Veeam. Zerto can restore in about 10 seconds. That's the restoration speed I'm looking for now that we're dealing with ransomware."

What is most valuable?

I like how Veeam intuitively integrates with Zerto. They started on their cloud journey a lot sooner than other backup software, and Veeam has a lower footprint on your Commvault.

What needs improvement?

Restoration takes about two to four hours with Veeam. Zerto can restore in about 10 seconds. That's the restoration speed I'm looking for now that we're dealing with ransomware. This is one area where Zerto has an edge on Veeam.  However, both are easy to use. 

The only thing I would like to see from Veeam is a calculator for estimating the costs on all the different cloud providers. I don't think any product has this. So if I go into Azure versus AWS, it would be nice to have some way to calculate what I will end up paying. 

One thing I've noticed is that both cloud providers will say it's going to cost you X amount to do a backup, and it's simple to compare costs between them. But if you want to do a site recovery, it will cost more to start up all the servers you were backing up in that cloud. Even though one cloud provider might save you money on backup, your total costs will be higher when you factor in restoration. I want the transparency to say Azure is more cost-effective than AWS for backup, but Azure will cost you 2 percent more than the other one to provide that visibility to my client.

For how long have I used the solution?

I've been using Veeam Backup for about 10 years.

What do I think about the stability of the solution?

For traditional environments with physical servers, Veeam isn't as great as combos or traditional backup systems like TSM. However, if you are looking at virtualization or shifting to the cloud, Veeam is stable and quite progressive in those spaces.

How are customer service and support?

Veeam's support is international and quite responsive.

What other advice do I have?

I give Veeam Backup Replication eight out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
IT Manager at OceanWeb Ltd
Real User
Absolutely stable, doesn't involve a lot of management, and does what we need it to do in the background
Pros and Cons
  • "Its simplicity and the fact that it just works are most valuable. We kind of set it up and generally forget about it. It does what we need it to do in the background, and it doesn't involve a lot of management."
  • "It is always nice to get products cheaper."

What is our primary use case?

We use it internally for our own systems, and we have slightly less need on our clients' side, just because they rarely need that kind of system. We can achieve it with other tools.

What is most valuable?

Its simplicity and the fact that it just works are most valuable. We kind of set it up and generally forget about it. It does what we need it to do in the background, and it doesn't involve a lot of management.

In terms of functionality, it's pretty good, There is a lot of variety in what it can do and how it can back up. We probably use only 10% of what it is kind of capable of, so we're not really pushing the boundaries of it and having any problem.

What needs improvement?

It is always nice to get products cheaper.

For how long have I used the solution?

We have been dealing with this solution for maybe five years.

What do I think about the stability of the solution?

It is absolutely stable. We tend to set it and forget it. It has been a very reliable solution.

How are customer service and support?

We don't really have much experience with their support. Over the five years, we've maybe put in one or two tickets, and that's about it.

How was the initial setup?

It is very simple. It is pretty self-explanatory as long as you understand the virtual environments that you're working with. Veeam itself is pretty easy.

What's my experience with pricing, setup cost, and licensing?

It is always nice to get products cheaper. 

Technically, it saves you a lot of money. If you wanted to buy the same functionality out of vSphere, you would spend thousands to essentially get the same functionality.

What other advice do I have?

I would highly recommend it, but it also depends on whether or not it all fits in with the clients and the pricing model. It is like any backup solution. You have to consider what you're trying to get out of it before you go ahead and configure it, but for backup and replication across hosts, it works really well.

I would rate it a nine out of 10 for what it does. I don't know anything that does it as well.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Solutions Architect at Elsewedy Technology
Reseller
Easy implementation with good pricing and nice stability
Pros and Cons
  • "The solution is quite stable."
  • "The appliance doesn't have a domain. If there was a competitor with a domain, I'd likely use them."

What is our primary use case?

We're resellers. We offer this solution to our clients, that are companies of various sizes.

What is most valuable?

The solution offers very good administrative capabilities.

The product is very simple in terms of how it is used and designed.

The implementation is pretty simple and straightforward. It's not hard to set up.

The pricing is pretty good. We find it to be pretty fair.

The solution is quite stable.

The product offers good scalability.

What needs improvement?

I haven't used the solution for long enough to really be able to consider features that may be lacking. I haven't had enough time to work with it.

The appliance doesn't have a domain. If there was a competitor with a domain, I'd likely use them.

For how long have I used the solution?

I've been using this solution for less than a year. It's been about six months since I started using the solution.

What do I think about the stability of the solution?

The solution is very stable. It doesn't have bugs or glitches, at least, none that I've experienced. It hasn't crashed on us or frozen. I find the solution to be reliable so far.

What do I think about the scalability of the solution?

The solution is scalable. If we need to expand the solution in the future, I have no doubt that we could.

We deal with companies of different sizes, and this solution can work for organizations that are both small or large.

Which solution did I use previously and why did I switch?

In previous work, I've used EMC Networker. I found the solution to be too complex and I wouldn't say that the solution worked well for me. Veeam is much more straightforward and I find its usability to be better.

How was the initial setup?

The initial setup isn't complex. It's pretty straightforward.

I don't recall how long the actual deployment took. I don't think that it took very long.

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty fair. It's quite competitive. It's certainly not the most expensive option.

What other advice do I have?

We're resellers. We offer this solution to our clients.

I'd rate the solution eight out of ten. So far, it's worked quite well for our clients and I can't think of any places where the solution is lacking feature-wise. It's quite good and would be suitable for different-sized companies, from small to large or enterprise level.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
it_user159822 - PeerSpot reviewer
Principal Technology Manager at a financial services firm with 1,001-5,000 employees
Real User
Best product on the market for Backing up and replicating Virtual infrastructure. Perfect with VMware.

What is most valuable?

I use both features Backup and the replication for my 2nd Datacentre - Is my DR Solution.

How has it helped my organization?

Easy to use product, If you have a virtual environment and also are worried about putting in a DR solution - This is an easy product to get to grips with, Plugs into Vcentre and has the same feel as Vcentre. the replication feature is great - Seamless on enterprise version that I use for my DR solutions.

What needs improvement?

Standard version is poor - As you need to power Off/On virtual machines when backing up/Restoring where Enterprise edition you don't - If you have a big estate to manage stay away from Standard.

For how long have I used the solution?

Over 7 years now - Since ver 6.

What was my experience with deployment of the solution?

No - You can have this up and ready in less than half a day.

What do I think about the stability of the solution?

Veeam is dependant on Microsoft SQL and VMware or Microsoft Hypervisor so no.

What do I think about the scalability of the solution?

Limitations in VMware is 10000 and Citrix is 6600 VDI's, Veeam is charged at physical CPU so very scalable.

How are customer service and technical support?

Customer Service:

I've not really had to deal with Customer service.

Technical Support:

Again not really had to deal with technical support.

Which solution did I use previously and why did I switch?

Veeam Backup and Replication is in its own world - Nothing out there that is even close to this product that I could recommend.

How was the initial setup?

Very simple to install. If you follow VMware Best practice and install a Vcentre on 1 physical and one Virtual, Same again with Microsoft SQL. Remember if you have a virtual farm failure your need to have it installed in a physical to bring back your virtual platforms - I have seen many of big company's also make this school boy error.

What about the implementation team?

I have implemented many times with an in house team.

What's my experience with pricing, setup cost, and licensing?

I have this installed on a 150k user base - My total spend is 3 Mil Us Dollars.

What other advice do I have?

It's the only solution for an enterprise Virtual environment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2279949 - PeerSpot reviewer
IT consaltant at a tech services company with 11-50 employees
Real User
Top 20
The solution has excellent reporting but needs to invest in AI and ML features to counter ransomware
Pros and Cons
  • "Veeam One is easy to use. You don't need to get very technical or specific class training. Anyone can start using it."
  • "Veeam One has its ransomware monitoring, but it's based on static parameters."

What is our primary use case?

My clients use Veeam One for monitoring. Veeam One offers backups and VM monitoring.

What is most valuable?

Veeam One is easy to use. You don't need to get very technical or specific class training. Anyone can start using it.

In my customer's feedback, one thing they liked a lot was the reporting. There is a reporting tool from Veeam One. My customers use reports and can generate reports based on anything they want. They can then compile the report and use them for multiple purposes. My customers use the reports for auditing and reporting, such as quarterly reports.

What needs improvement?

Veeam One has its ransomware monitoring, but it's based on static parameters. Maybe they can put in AI or ML to get an understanding of our customer's environment, so we don't need to manually tweak the static parameters to meet the customer's environment.

For how long have I used the solution?

I have about two years of experience with Veeam One, but my company deployed it three or four years ago.

What do I think about the stability of the solution?

I rate Veeam One's stability an eight out of ten. I don't hear any issues from my customers.

What do I think about the scalability of the solution?

I rate Veeam One's scalability a seven out of ten. The solution has some limitations with scaling, so we need to put in some workarounds to scale it. However, the solution is still scalable.

In Malaysia, we have SMB and even enterprise customers. We have two banking customers using Veeam One.

How are customer service and support?

Veeam One has different support centers around the region because of the time zone. In Malaysia, the morning support will be in Australia. After three o'clock in Malaysia, Australia's shift ends, and if we need to continue to work on a case, we need to get the support team to transfer the case to another team, and it takes time to do the handover. That process could be faster.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Before Veeam One, I tried Veritas. In Veritas, if we want to monitor the virtual infrastructure, that is a separate license. Veeam One is very straightforward because it's called the virtual machine. If you have 100 virtual machines, you have to get 100 licenses. Veritas needs a capped speed license, which means I need to understand the customer's environment around the capped speed they use for the virtual machines. The license structure is complex for Veritas. And it is difficult to forecast the capped speed for the next few years of growth.

How was the initial setup?

The initial setup is really simple.

What's my experience with pricing, setup cost, and licensing?

Veeam One's cost is cheaper. I rate its pricing a seven or an eight out of ten. The price is pretty cheap for our market. It's a really good price for the quality of the product.

Which other solutions did I evaluate?

Most clients don't want to use vRealize Operations since it is expensive.

What other advice do I have?

I rate Veeam One a seven out of ten. There are some improvements, but for the price point and features, I think that Veeam One is a great product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.