Veeam Data Platform Reviews

We use Veeam ONE for our VMware backups and our VMs in VMware.

Veeam ONE is a straightforward solution and compatible with almost all hardware.

Veeam ONE should make available notifications through SMS.

I have been using Veeam ONE for five years.

I never had any issues with the solution's stability. One of our servers had a ransomware issue. We isolated it to the system, restored it from Veeam ONE, and protected it.

I rate Veeam ONE an eight out of ten for stability.

Veeam ONE is a scalable solution. Around 400 users were using Veeam ONE in our organization.

The solution’s technical support is good.

The solution’s initial setup is easy.

We have seen a return on investment with Veeam ONE. Veeam ONE was the best option in the market at the time. It's very economical and quite suitable for our infrastructure.

Veeam ONE is moderately priced, where it is neither expensive nor cheap.

Overall, I rate Veeam ONE an eight out of ten.

Veeam is our primary backup system used with the DD2500 for the repository. We use Veeam 9.5 Update 3 on a physical Windows 2016 server with Proxy servers deployed one per host in our HA Cluster. We also use the Enterprise Plus licensing for Nimble Snapshot Integration for backups and this allows our backup window to be reduced.

With moving the Veeam server to a physical server and creating a Proxy server on each of the hosts, we are able to leverage SAN based backup which is very fast. Jobs are completed overnight and never run in to the business hours.

Features with the most value are Instant VM Recovery, SQL Explorer and Exchange Explorer. Allowing our Veeam Agents access to the repositories for backups is another big plus.

Physical backup is always where room for improvement could be but Veeam has always stated they are not going in that direction. However, with Veeam Endpoint Backup, physical server backup is possible.

I have been using this solution for more than five years.

Stability has always been the best part of Veeam and never has there been an issue with this.

The scalability of Veeam is endless depending on your needs and there were no issues for us.

Customer Service:

Customer service is always been top notch and I rate it a 10/10.

Technical Support:

Technical support is 10/10. They are always fast with responding to tickets and help you in the best way possible. They even arrange discussions with Architects if you have questions on best practices or environment setup.

Positive

We still use Symantec Backup Exec but only due to having physical Exchange 2010 servers. Once we virtualize this will be decommissioned. Having Veeam Endpoint Backup may be the alternate solution to fast-track this.

The initial setup was very straightforward and there never seems to be issues with Veeam.

We completed the implementation in-house using local resources.

ROI has been about six months.

Be sure as always to evaluate products, get licensing costs, etc. Choose what is right for your business model.

No other options were evaluated as we knew Veeam was one of the better solutions for Virtual Backup.

Veeam is a great product and always works. The product setup is easy and learning of the product for someone technical is straightforward. I look forward to the improvements in this product as it progresses.

I am a system administrator. My role is to oversee the support of the company's network. I also take care of the deployment and maintenance. We use Veeam ONE to optimize hypervisors or my virtual machines.

The solution includes reporting on the virtual machines and the sources. It centralizes well. 

Veeam ONE is integrated with Veeam backup, so it includes reporting on both. I don't have to go back and forth between different applications to get the report I need.

Veeam ONE does the basic job of reporting, but it does not meet my requirements of automated resolution. 

In future releases, I would like to see the solution provide auto resolution and auto relocation of resources.

I have been using Veeam ONE for three years.

Veeam ONE performs as required. It is stable.

This solution is scalable. It depends on the kind of functions you require and what you want to get out of the product.

I would rate Veeam ONE's technical support a four out of five.

Positive

The initial setup of Veeam ONE is simple and straightforward.

The deployment was done in-house. It takes less than one day to deploy Veeam ONE. To implement, I created a virtual machine and installed Veeam ONE on it. I just had to attach it to the Hyper-V service.

Veeam ONE saves me a lot of time, so I don't have to look and monitor each service on its own.

We have a three-year license with Veeam billed annually. The cost is based on the number of core servers. 

I would rate the pricing of the solution a three out of five.

I am looking into Turbonomic to see if it can do more than Veeam ONE.

Veeam ONE is a good product if you are looking for monitoring and reporting. If you are looking for automated solutions, you will have to look somewhere else.

I would rate this solution an eight out of ten overall.

We use this solution to backup and replicate our visualized and physical infrastructure. We use it to take backups on a daily/monthly basis; to take snapshots for disaster recovery; for application-aware processing.

Veeam Backup and Replication is mainly used by our IT team but we have a Veeam Backup Agent deployed on all of our workstations to make backups for end-users. In total, there are roughly 60-65 people using this solution in our company. 

For maintenance, we only require two engineers and a manager.

This solution is very flexible and user-friendly — it's very good. It's very good with our virtual and physical infrastructure.

They need to improve the reporting. There is something called Veeam ONE Reporting — it's a separate module altogether. It's not included in the Veeam Backup and Replication bundle; it has to be purchased separately.

There's a lot of room for improvement surrounding the backup process. Searching through folders is complicated; customization involving backups is lacking. For instance, if I want to backup a particular server and store it in another repository, I have to first define a repository then I have to create a policy. Next, I have to execute the policy. It's not as if I just snap my fingers and it works — no. You need to build it and put that intelligence inside of it in order for it to act intelligently. 

In addition, it should be more flexible when it comes to customizing policies. 

I have been using Veeam Backup & Replication for roughly two years. 

The technical support is very slow — their response time is very slow. 

If I raise a ticket, they should quickly respond. Their first response is very slow; they work on their own sweet time. For instance, four days ago I reached out to technical support with an issue; only last night did they respond — they sent me an email asking me for our logs. The response time is very slow. It took almost four days for them to even respond. After I've uploaded the logs, they'll review them and come back with their findings. In other words, it takes roughly eight to 10 days just to understand the case — that's really bad.

On a scale from one to ten, I would give their support a rating of zero. 

The initial setup was very straightforward; however, the configuration was not straightforward. After it's set up, you then need to build it. Think of it like making a pizza: first, you need to make the dough; then you need the proper ingredients; then you need to preheat the oven to the proper temperature — it's a precise process. 

We pay on an annual basis. We pay roughly $12,000 for our software subscription. 

I would recommend Veeam Backup & Replication to others. Overall, on a scale from one to ten, I would give this solution a rating of eight. The only issue I have is with their technical support; otherwise, it's a great product. 

We chose Veeam because, according to Gartner and multiple reports, it's the number one product for virtualized infrastructure. We got the demo and began a POC on a couple of servers. It was good for performing backups, etc., but it's not about the product. The product is good, it's the service after the sale that you have to look out for. After the sale is complete, the service and support are what matters. This can make or break a product.

The product has significantly streamlined operations for our clients, simplifying their data management and enhancing protection measures.

Nearly all of Veeam's features are beneficial, particularly standard backup functionalities, application-specific backup capabilities, and the ability to create backups in Azure and our data center for disaster recovery purposes.

They could improve the product's response times for technical support and enhance support for newer hypervisors.

I've been working with Veeam Data Platform for about 11 years now

Once users become familiar with Veeam's operation, scalability is straightforward. There's a learning curve, but it's manageable.

The technical support services are good. However, the response time could be better. 

Positive

In addition to Veeam, we have migrated clients from competitors such as Dell Backup (formerly Tivoli Storage Manager), Spectrum Protect (TSM), and Arcserve to Veeam.

The product migration is generally a straightforward process. We assist with the initial setup as part of our service offerings. Setup times vary based on the environment, but typically, we can complete the initial setup within a day. Additional time may be spent configuring backup policies, discussing recovery point objectives (RPOs), and versioning requirements.

We recommend Veeam to a wide range of businesses, from small enterprises to large corporations. Veeam products are generally user-friendly, although navigating through logs may occasionally be necessary, it's not overly complex.

I rate it an eight. 

I use my company mostly to monitor Veeam O365's licensing and backup. In our company, we don't use it for infrastructure monitoring.

The most valuable features of the solution stem from the fact that it works well for our company. The main feature we use of Veeam ONE in our company is Veeam O365.

I have no visibility on what needs to be improved in the solution.

For our company's usage, the price of the product is considered to be one of the major drawbacks because we have a lot of infrastructure, and its services don't fit well with our needs. The aforementioned area can be considered for improvement in the solution. The price of the product should be reduced.

I have been using Veeam ONE for six months to a year for two of our infrastructures.

Since I haven't received any feedback from my team related to the stability of the product in our company, I rate the product's stability a ten out of ten.

I don't have any visibility over the scalability options offered by the product.

Only two or three people in my organization work with the solution.

The product's initial setup phase was straightforward.

I wasn't involved in the initial setup phase of the product.

The solution is deployed on an on-premises model.

The solution can be deployed in less than half a day.

Though I am not sure about how many people are required to take care of the deployment and maintenance of the product, I am sure that the two or three people who use the solution handle it.

With the use of Veeam ONE, our company was able to identify technical problems in our Veeam infrastructure, and we were also able to do some optimization work with its help.

My company needs to pay towards the licensing cause attached to the solution on a monthly basis as my company operates as a service provider. The product is expensive.

My company did not evaluate other options against Veeam ONE.

The product fits well according to the needs of our company.

Veeam ONE is a simple product that is easy to use, and it provides good visibility of the environments in which it functions.

I rate the overall product a nine out of ten.

Our customers use it to monitor their backup infrastructure as well as the hypervisor. 

Most of the customers like the features that monitor the VMware infrastructure.

Moreover, the product proactively identifies potential issues and provides suggestions on how to address them.

In future releases, I would like to see more automation capabilities. It could integrate with automation services to automatically resolve identified issues rather than simply providing instructions to the user.

Moreover, I would like to see customization on the dashboard and the reporting level.

Another area of improvement is the support. 

I have been using this solution for around eight years. I'm working with Veeam ONE and Veeam Data Platform.

We work with the latest version, v12. 

I would rate the stability an eight out of ten. It needs some improvement, especially on database connectivity, when the database grows. So, these issues are there for some of our customers. 

I would rate the scalability an eight out of ten. It needs some improvements.

We have around 15 customers using this solution. Some are enterprises, some are government entities, and some are SMBs. 

Generally, what we have noticed with Veeam support is that it's getting worse. We have to resolve this by ourselves, and it happened recently also with two to three cases. Our engineering team was able to resolve this instead of waiting from their side. 

Neutral

I would rate my experience with the initial setup a nine out of ten, where one is difficult, and ten is easy. 

It was straightforward. No complexity here.

The installation is pretty straightforward, and some configurations need to be done. The entire process can be done within a day; we can complete it. 

For the deployment process, we need to identify where to place the solution and the required ports for Veeam ONE. We identify the network requirements, all the ports, and firewall ports needed to connect to the VMware and backup infrastructures. 

It's placed on a dedicated machine, and we configure a skilled server instead of SQL Xpress due to limitations. Then, we deploy it, add the backup and VMware infrastructures, set up the license, and configure rules and alerts.

It is reasonably very cheap. I would rate the licensing model a one out of ten, where one is very affordable and ten is extremely expensive. 

There are no additional costs. Most of our customers take it as a bundle with Data Cloud. From advanced, they take the bundle. So it comes with Veeam ONE. So, it's very affordable. 

If it's purely a VMware environment, then I definitely recommend it. If it's a heterogeneous environment, they may not be able to monitor on-premise servers or the cloud. So, if it's purely VMware, then I would recommend it.

Overall, I would rate the solution a seven out of ten. 

It is convenient to create backups of virtual machines, and hard disks. It's also applicable for backing up various other services. When dealing with a heavy workload, the process of backup is designed to be straightforward. It involves transferring data from on-premise to the cloud or vice versa. This encompasses different usage scenarios.

Veeam's Instant Recovery feature allowed my organization to continue operations during file server failure by immediately restoring lost data.

Instant Recovery is an useful feature.

It is efficient but can improve security-wise. 

I have been using Veeam Backup & Replication for the last three years. 

I would rate the stability nine out of ten.

The support is good. 

Positive

It required 2-3 people to deploy. It is deployed in a hybrid manner. It took almost 2-3 hours for the process to complete.

The deployment procedure begins by accessing the Veeam Backup website to download the necessary software. Subsequently, the software is managed on the server where installation is intended. Before proceeding with installation, it's recommended to have a backup, ensuring functionality on the server. The installation process itself is distinct, not combined with the backup sector. Each step is downloadable, contributing to the installation information. The final step involves creating a backup job. Users can choose the backup type they prefer, whether it's full, implemented, or differential. Following this, the backup can be saved on desired media, such as servers.

It is not expensive and I would rate it five out of ten.

We considered other vendors but discovered that the Veeam Backup has establishment as a direct node-to-node connection and synchronization with other systems.

I can recommend that it serves as a good solution. The code constitutes a comprehensive answer. It effectively backs up all workloads. This applies to various scenarios – from email to physical and virtual machines, services, SAP DNS, and Azure DNS – allowing for comprehensive backup solutions. It extends to cloud-based backups as well. Essentially, it covers the entirety of our workload, whether on our infrastructure or network.

I would rate it an eight out of ten.