My company is an end user customer of Veeam Backup and Replication and we use it for storing and protecting our server backups.
Director of Information Technology and Communications at Enertotal sa esp
Protects our server data in an affordable way
Pros and Cons
- "The advantage of Veeam Backup and Replication is that it is very economical. The price is affordable and the cost benefit is good."
- "My main concern about Veeam is that I hope our backups will still be secure in the event of a security incident such as a ransomware attack. In Veeam version 11 they do state that there is ransomware protection, but until it has been proven to be effective, I don't have any assurance that it will prevent data loss."
What is our primary use case?
What is most valuable?
The advantage of Veeam Backup and Replication is that it is very economical. The price is affordable and the cost benefit is good.
What needs improvement?
My main concern about Veeam is that I hope our backups will still be secure in the event of a security incident such as a ransomware attack. In Veeam version 11 they do state that there is ransomware protection, but until it has been proven to be effective, I don't have any assurance that it will prevent data loss.
Beyond improving on the security measures, I don't have further expectations for Veeam Backup and Replication.
For how long have I used the solution?
I have been using Veeam Backup and Replication for two years.
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What do I think about the stability of the solution?
I have no doubts about the stability of Veeam.
What do I think about the scalability of the solution?
At the moment it is not necessary for us to scale up our usage of Veeam but I can say that I believe it is very capable of being scaled, should the need arise.
How are customer service and support?
The support we get is very helpful, but it is not through Veeam directly. We use a Veeam partner called Netgroup Solutions to help us and they have been good.
How was the initial setup?
The installation of Veeam Backup and Replication was very easy.
What's my experience with pricing, setup cost, and licensing?
A nice aspect of Veeam's pricing is that the cost benefit is good. It's very economical.
What other advice do I have?
Veeam Backup and Replication is a good product and I would rate it a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Technician at Sherpas Group
Excellent technical support, easy to set up, and very reliable
Pros and Cons
- "It's the most easy-to-use backup replication that I have used so far."
- "We're using both Backup and Replication, Veeam Cloud Connect, and Veeam Office 365. What I am missing is a good graphical user interface between these three products."
What is our primary use case?
We have, I'd say, about 20 different customers running Veeam and sending backups to our hosting center. We also have our own hosting environment with about 200 servers, which we are backing up with Veeam Backup and Replication.
What is most valuable?
The solution is stable and absolutely reliable.
It's the most easy-to-use backup replication that I have used so far.
I've found that the scalability is fine.
The initial setup is pretty simple.
What needs improvement?
We're using both Backup and Replication, Veeam Cloud Connect, and Veeam Office 365. What I am missing is a good graphical user interface between these three products. It's something that they need to figure out. I'd like the three versions streamlined so they fit together better, as, right now, they are very different.
For how long have I used the solution?
We've been selling the solution for three or four years or something like that.
What do I think about the stability of the solution?
The solution is reliable and the performance is good. We find it to be stable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
Scalability is possible with this solution. If a company needs to expand it, it can do so.
We have 50 customers that pay for this solution right now.
How are customer service and support?
Technical support is helpful and responsive. they are very knowledgeable and friendly. We are very satisfied with the level of support on offer. They really try their best to resolve issues.
How was the initial setup?
The solution is simple and straightforward.
I cannot recall how long it took to actually deploy the product.
We have three managers that can handle the deployment and maintenance aspects of the product.
What's my experience with pricing, setup cost, and licensing?
We pay for licensing and have a monthly subscription.
What other advice do I have?
We are a reseller.
I would rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
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Easy implementation with good pricing and nice stability
Pros and Cons
- "The solution is quite stable."
- "The appliance doesn't have a domain. If there was a competitor with a domain, I'd likely use them."
What is our primary use case?
We're resellers. We offer this solution to our clients, that are companies of various sizes.
What is most valuable?
The solution offers very good administrative capabilities.
The product is very simple in terms of how it is used and designed.
The implementation is pretty simple and straightforward. It's not hard to set up.
The pricing is pretty good. We find it to be pretty fair.
The solution is quite stable.
The product offers good scalability.
What needs improvement?
I haven't used the solution for long enough to really be able to consider features that may be lacking. I haven't had enough time to work with it.
The appliance doesn't have a domain. If there was a competitor with a domain, I'd likely use them.
For how long have I used the solution?
I've been using this solution for less than a year. It's been about six months since I started using the solution.
What do I think about the stability of the solution?
The solution is very stable. It doesn't have bugs or glitches, at least, none that I've experienced. It hasn't crashed on us or frozen. I find the solution to be reliable so far.
What do I think about the scalability of the solution?
The solution is scalable. If we need to expand the solution in the future, I have no doubt that we could.
We deal with companies of different sizes, and this solution can work for organizations that are both small or large.
Which solution did I use previously and why did I switch?
In previous work, I've used EMC Networker. I found the solution to be too complex and I wouldn't say that the solution worked well for me. Veeam is much more straightforward and I find its usability to be better.
How was the initial setup?
The initial setup isn't complex. It's pretty straightforward.
I don't recall how long the actual deployment took. I don't think that it took very long.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty fair. It's quite competitive. It's certainly not the most expensive option.
What other advice do I have?
We're resellers. We offer this solution to our clients.
I'd rate the solution eight out of ten. So far, it's worked quite well for our clients and I can't think of any places where the solution is lacking feature-wise. It's quite good and would be suitable for different-sized companies, from small to large or enterprise level.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Principal Technology Manager at a financial services firm with 1,001-5,000 employees
Best product on the market for Backing up and replicating Virtual infrastructure. Perfect with VMware.
What is most valuable?
I use both features Backup and the replication for my 2nd Datacentre - Is my DR Solution.
How has it helped my organization?
Easy to use product, If you have a virtual environment and also are worried about putting in a DR solution - This is an easy product to get to grips with, Plugs into Vcentre and has the same feel as Vcentre. the replication feature is great - Seamless on enterprise version that I use for my DR solutions.
What needs improvement?
Standard version is poor - As you need to power Off/On virtual machines when backing up/Restoring where Enterprise edition you don't - If you have a big estate to manage stay away from Standard.
For how long have I used the solution?
Over 7 years now - Since ver 6.
What was my experience with deployment of the solution?
No - You can have this up and ready in less than half a day.
What do I think about the stability of the solution?
Veeam is dependant on Microsoft SQL and VMware or Microsoft Hypervisor so no.
What do I think about the scalability of the solution?
Limitations in VMware is 10000 and Citrix is 6600 VDI's, Veeam is charged at physical CPU so very scalable.
How are customer service and technical support?
Customer Service:
I've not really had to deal with Customer service.
Technical Support:Again not really had to deal with technical support.
Which solution did I use previously and why did I switch?
Veeam Backup and Replication is in its own world - Nothing out there that is even close to this product that I could recommend.
How was the initial setup?
Very simple to install. If you follow VMware Best practice and install a Vcentre on 1 physical and one Virtual, Same again with Microsoft SQL. Remember if you have a virtual farm failure your need to have it installed in a physical to bring back your virtual platforms - I have seen many of big company's also make this school boy error.
What about the implementation team?
I have implemented many times with an in house team.
What's my experience with pricing, setup cost, and licensing?
I have this installed on a 150k user base - My total spend is 3 Mil Us Dollars.
What other advice do I have?
It's the only solution for an enterprise Virtual environment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Infrastructure Architect at ThinkON
By moving the Veeam server to a physical server and creating a Proxy server on each of the hosts, we are able to leverage SAN based backup which is very fast.
Pros and Cons
- "Features with the most value are Instant VM Recovery, SQL Explorer and Exchange Explorer."
- "Physical backup is always where room for improvement could be but Veeam has always stated they are not going in that direction."
What is our primary use case?
Veeam is our primary backup system used with the DD2500 for the repository. We use Veeam 9.5 Update 3 on a physical Windows 2016 server with Proxy servers deployed one per host in our HA Cluster. We also use the Enterprise Plus licensing for Nimble Snapshot Integration for backups and this allows our backup window to be reduced.
How has it helped my organization?
With moving the Veeam server to a physical server and creating a Proxy server on each of the hosts, we are able to leverage SAN based backup which is very fast. Jobs are completed overnight and never run in to the business hours.
What is most valuable?
Features with the most value are Instant VM Recovery, SQL Explorer and Exchange Explorer. Allowing our Veeam Agents access to the repositories for backups is another big plus.
What needs improvement?
Physical backup is always where room for improvement could be but Veeam has always stated they are not going in that direction. However, with Veeam Endpoint Backup, physical server backup is possible.
For how long have I used the solution?
I have been using this solution for more than five years.
What do I think about the stability of the solution?
Stability has always been the best part of Veeam and never has there been an issue with this.
What do I think about the scalability of the solution?
The scalability of Veeam is endless depending on your needs and there were no issues for us.
How are customer service and support?
Customer Service:
Customer service is always been top notch and I rate it a 10/10.
Technical Support:
Technical support is 10/10. They are always fast with responding to tickets and help you in the best way possible. They even arrange discussions with Architects if you have questions on best practices or environment setup.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We still use Symantec Backup Exec but only due to having physical Exchange 2010 servers. Once we virtualize this will be decommissioned. Having Veeam Endpoint Backup may be the alternate solution to fast-track this.
How was the initial setup?
The initial setup was very straightforward and there never seems to be issues with Veeam.
What about the implementation team?
We completed the implementation in-house using local resources.
What was our ROI?
ROI has been about six months.
What's my experience with pricing, setup cost, and licensing?
Be sure as always to evaluate products, get licensing costs, etc. Choose what is right for your business model.
Which other solutions did I evaluate?
No other options were evaluated as we knew Veeam was one of the better solutions for Virtual Backup.
What other advice do I have?
Veeam is a great product and always works. The product setup is easy and learning of the product for someone technical is straightforward. I look forward to the improvements in this product as it progresses.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Lead at Stratogent
An easy-to-deploy product with simple configurations that can be used as a repository for storing data
Pros and Cons
- "The product’s configuration and settings are very easy."
- "The endpoint protection console is not centralized."
What is our primary use case?
We have used the solution for combining cloud and on-premise storage, like a hybrid repository for storing our data and offloading. We have also created backups for Exchange and SQL. We also use the solution for endpoint protection like laptops and bare metal restore.
What is most valuable?
The product has introduced cloud storage, which can be used directly for backing up the data. We need not have an on-premise storage location. It makes everything easy. The product’s configuration and settings are very easy.
What needs improvement?
The endpoint protection console is not centralized. It needs to be improved. The product must improve its reporting features so that it can be used for audit purposes.
For how long have I used the solution?
I have been using the solution for at least eight years.
How was the initial setup?
The initial setup is straightforward. If everything is in place, deploying the solution takes one to two hours.
What about the implementation team?
One or two people from our team can handle the deployment process. They have admin-level access to the server. It is easy. No other intervention is required.
What's my experience with pricing, setup cost, and licensing?
I rate the tool’s pricing a seven out of ten. The product is expensive for small businesses. However, it is not that expensive.
What other advice do I have?
The product is suitable for a BDM organization that does not have the option to store data on-premise. It is really easy to manage. It can also be restored very easily. If we have a good network speed, it does a quicker restore. Overall, I rate the solution an eight and a half out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Service Delivery Engineer at Gulf Air
Easy to use and has an efficient technical support team
Pros and Cons
- "It integrates easily with third-party solutions compared to other vendors."
- "Its import and export processes for information and policies could be better."
What is our primary use case?
We use the solution to back up all our products, like Exchange, SharePoint, Linux, Windows, Oracle, and SQL.
What is most valuable?
The solution has a user-friendly interface.
What needs improvement?
The solution's admin scheduling scripts need improvement. Also, import and export processes for information and policies could be better.
For how long have I used the solution?
I have been using the solution for six months.
What do I think about the stability of the solution?
I rate the solution's stability as a nine.
What do I think about the scalability of the solution?
I rate the solution's scalability as a nine.
How are customer service and support?
The solution's customer support team is responsive and efficient. It resolves the issues promptly.
Which solution did I use previously and why did I switch?
We have used IBM TSM and Symantec NetBackup before. In comparison, the solution is simple to use, integrates well with third-party solutions, and has dedicated technical experts.
What other advice do I have?
I rate the solution as a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Enterprise Solutions Engineer at Palpay
A stable and scalable backup solution which provides fast restoration
Pros and Cons
- "The fast backup and restore feature is the most valuable."
- "The pricing of the solution is fair."
- "The interface and cluster environments could be improved in the future as presently they are using agent interface instead of user interface. Also, the backup for the Oracle WAC environment can be improved."
What is our primary use case?
I use the solution to backup the VMware environment and Linux servers.
What is most valuable?
The fast backup and restore feature is the most valuable.
What needs improvement?
The interface and cluster environments could be improved in the future as presently they are using agent interface instead of user interface. Also, the backup for the Oracle WAC environment can be improved.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
The tool is stable. I rate it nine out of ten.
What do I think about the scalability of the solution?
The tool is scalable.
How are customer service and support?
The technical support team is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, I used Data Protector, EMC network test and Commvault.Veeam is the master for handling the VMware environment. If you need a backup solution to backup your virtual environment, Veeam is the one.
How was the initial setup?
The initial setup is straightforward. The deployment takes one hour. One engineer can look after the deployment. After the solution is setup it hardly requires any maintenance, just time-to-time updates are required.
What was our ROI?
I have seen a Return on Investment, in terms of saving time and money.
What's my experience with pricing, setup cost, and licensing?
The pricing of the solution is fair.
What other advice do I have?
Veeam is a good solution and one should be committed to it.
I rate it nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Try Druva, I've heard they have a new DraaS feature and pay only when the DR occurs. I know for sure they don't support Exchange on-prem, but do support O365. www.druva.com