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reviewer1709862 - PeerSpot reviewer
Senior Presales Engineer at a comms service provider with 1,001-5,000 employees
Real User
Jan 13, 2022
Inexpensive, handles small workloads well, but workload type limited
Pros and Cons
  • "The setup was straightforward Veeam Backup Replication. NetBackup is a larger solution and takes more time to implement but Veeam Backup Replication takes approximately 40 days."
  • "I have used NetBackup. For heavy workloads or if I need consistent backup and restore, I prefer NetBackup over Veeam Backup Replication."

For how long have I used the solution?

I have been using Veeam Backup & Replication for approximately five years.

What do I think about the stability of the solution?

Veeam Backup Replication is stable for VMware, it works well. However, if you backup other workloads. For example, I had some issues with Oracle or SQL servers.

What do I think about the scalability of the solution?

Veeam is changing its licensing model and I think scaling will be more difficult. I didn't study in a deep way, but I remember last year's licensing model for scalability was easy because it's only a licensing processor socket on a host. When they change the licensing model I am not sure if scaling will be easy anymore.

How are customer service and support?

I have not contacted technical support.

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Which solution did I use previously and why did I switch?

I have used NetBackup. For heavy workloads or if I need consistent backup and restore, I prefer NetBackup over Veeam Backup Replication.

How was the initial setup?

The setup was straightforward Veeam Backup Replication. NetBackup is a larger solution and takes more time to implement but Veeam Backup Replication takes approximately 40 days.

What's my experience with pricing, setup cost, and licensing?

Veeam Backup Replication is inexpensive for small workloads.

What other advice do I have?

I would not recommend Veeam Backup Replication for Oracle Database and I would recommend it only if you have a small budget.

I rate Veeam Backup Replication a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Sr. Solution Architect at a tech services company with 51-200 employees
Reseller
Jan 12, 2022
Responsive technical support, straightforward installation, and reliable
Pros and Cons
  • "My customers find the backup and recovery ease of use is the most beneficial feature."
  • "The recovery and integration features of Veeam Backup Replication could improve. For example, all VM integration could improve, such as with Hyper-V and VMware."

What is our primary use case?

Veeam Backup Replication is used by my clients as a backup and recovery solution.

What is most valuable?

My customers find the backup and recovery ease of use is the most beneficial feature.

What needs improvement?

The recovery and integration features of Veeam Backup Replication could improve. For example, all VM integration could improve, such as with Hyper-V and VMware.

There is not any kind of archiving feature that is provided and in a future release, there should be an archiving feature in this platform. They would be better able to compete with the other archiving solution. In the current scenario, if the customer wants to have an archiving feature, they will have to purchase another solution because we cannot have this archiving feature with Veeam Backup Replication.

For how long have I used the solution?

I have been using Veeam Backup Replication for approximately five years. 

What do I think about the stability of the solution?

Veeam Backup Replication has been stable.

What do I think about the scalability of the solution?

The scalability of Veeam Backup Replication is good.

How are customer service and support?

The technical support is good and responsive.

Which solution did I use previously and why did I switch?

I have used Commvault.

How was the initial setup?

The initial installation is quite easy and not very cumbersome. It's easy if you have a basic understanding of the architecture of the Veeam.

What's my experience with pricing, setup cost, and licensing?

The subscription-based pricing of Veeam Backup Replication is competitive.

What other advice do I have?

The solution that we recommend more often depends on the use case. If there are other use cases that include bare metal recovery and archiving features then I would recommend another product, such as Commvault.

I would advise before implementing a solution such as Veeam Backup Replication that you have the training and skillset before implementation. This allows for proper implementation, best practices, and stability. It is helpful to have someone that is certified.

I rate Veeam Backup Replication an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veeam Data Platform
December 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,455 professionals have used our research since 2012.
reviewer1285593 - PeerSpot reviewer
Chief Technology Officer at a computer software company with 10,001+ employees
Real User
Jan 12, 2022
Great snapshots and good special features with the ability to adapt the design
Pros and Cons
  • "The solution is stable and the performance is good."
  • "The initial setup is complex."

What is our primary use case?

The solution is based on the IAF solutions that are specific for moving the data centers that we have to the cloud. This is the main tension for us right now. We are investing in some past solutions, however, we're not using them yet. There are some tests, some small tests, however, we are moving IAF solutions in order to move our data centers.

What is most valuable?

We like Veeam as it is the kind of backup that has basic snapshots. It's very useful for us as we have a lot of virtual servers. This is the most impressive thing that we see. 

There are some special features from Veeam. They have the replication and the kind of backup that we can use. We have a very strong solution in the network. Due to the fact that we have several internal DMS's, we needed to make a special design. Veeam adapted to that. That's why we choose it. With all the solutions, it was not possible to use the actual network structure that we had. Veeam made it possible.

The solution is stable and the performance is good.

The product can scale. 

What needs improvement?

For us, it's important that the products can be adapted to different network scenarios. This is the biggest problem. The issues that we had when we selected the products were due to the specifics on the network from a security point of view. Security for us is the most important feature that we need to work with. THey need to ensure that it's possible to secure the network.

The initial setup is complex. 

We use several proxies, reverse proxies, due to our needs. It's not so common. There's not too much information and it's not so useful. They could develop it more and they could market it better. Not many users have this scenario. The reverse proxy, for us, was an important piece to implement. If a user has a good view of the reverse proxying during the implementation, it's better.

For how long have I used the solution?

The solution has been implemented in the company for about one year at this point. 

What do I think about the stability of the solution?

The solution is very stable. We needed to buy the biggest server to accommodate it. The requirements were very high. That's why we started late when they decided to use it. However, after we followed the recommendations and followed the certification of equipment servers and storage that we needed, it's okay. Now we find it's very stable.

What do I think about the scalability of the solution?

The scalability is very good. Everybody uses it. In general, we have about 125,000 people using it.

We likely will increase usage in the future. 

How are customer service and support?

We needed some technical support at the start. It was good. Here in Brazil, they are from Brazil and they have helped us too in the design phase. That said, the product is very good. We don't need exactly support for any issue that we found. We've only needed some help for the implementation, the start of the design.

How was the initial setup?

In terms of the implementation, it's still being rolled out. It's very big and there is a very sparse structure that we have. It's global. It will take about two years for it to be completely implemented, due to the places and locations we need to implement it. We need to make and design for each place as it is not standard. That's why it takes a long time. We prefer to take it in parts to be careful with the implementation, in order to see if it's really what we want. Therefore, for us, the setup is quite complex.

The results have been good so far. People are liking it very much. That said, we still have some designs to do for other places that we have implemented.

Due to the implementation, we are doing, there are about 50 people working on the deployment. This is just an estimation. It's quite a large project.

What's my experience with pricing, setup cost, and licensing?

We pay the licensing fees on a yearly basis. There may be a few additional costs, however, I cannot speak to those exactly. Our technical team might have a better idea of what is involved in terms of licensing arrangements. 

We tried the base license, however, it's my understanding that it wasn't enough and we needed a bit more. 

What other advice do I have?

We are a Veeam partner.

In terms of types of deployments used, at this time it's been working more on-premises, however, we have intentions to use the cloud. We are moving several loads to the cloud. 

I would advise new users that the design is the most important piece. There are several options in the ways that you can implement it. My recommendation is to look at the strategy. Networking becomes very important. Having a good design at the outset makes things easier. 

I'd rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Administrator at a financial services firm with 10,001+ employees
Real User
Jan 11, 2022
User-friendly, secure, and makes the restoring process simple
Pros and Cons
  • "Initially setting up the product is easy."
  • "The stability for AIX machines could be better."

What is our primary use case?

I'm the system admin, and I'm taking care of backups and every job in Veeam Backup. We have the AIX machines and we are deploying the AIX machine; we are doing the backup and trying to restrain the AIX on them.

What is most valuable?

It's very customer-friendly and user-friendly and we use it mostly to backup an issue. 

We have done a multiple-time restore on Veeam Backup and that is an awesome feature. It's a very critical system, we have to restore it and Veeam makes it easy to do so to protect our system.

Initially setting up the product is easy.

The solution has been quite stable. 

Technical support is good.

It supports the technology and it's actually more secure and has enhanced itself. Veeam is always making itself better in terms of functionality and features.

What needs improvement?

Part of the issue we've had is with the AIX backup. Currently, Veeam has issued version 2.0 for the AIX machine, however, it is not capable of taking the entire machine backup and restoring at the one side. It is only taking the backup of the partitions only. There is a limitation there right now. I'd suggest they improve the functionality in the Veeam Backup agent so that it will take an entire machine backup. That would be more beneficial for the official system for the AIX's.

The stability for AIX machines could be better.

Veeam Backup also needs to be possible in Azure, so that if something goes down Veeam can take care of everything. Our local vendor in India for the Azure environment has found out there is no availability for Azure for Veeam Backup and Replication. If there is an existing Veeam option that supports the Azure environment, they need to relay the message. It's not clear now and it appears there isn't one.

We'd love to see the solution offer more compression in the future to allow us to save more space. 

What do I think about the stability of the solution?

It's stable for the ESXi and other Linux and workstations they've established. In the case of the AIX machine that we are using, the stability needs to be improved.

What do I think about the scalability of the solution?

The solution is totally scalable. That said, one thing I didn't get from local resources is that Veeam Backup cannot perform in the Azure environment. 

How are customer service and support?

Technical support is good. It's awesome. Still, we can't get the right solution at the right time. If I'm asking about what ports need to be open for the Veeam Backup and Replication and they are just suggesting the link and just showing the port, it's not quite as helpful as we would hope. For example, what can do we to improve from this side? There needs to be more specificity in terms of the level of technical support we get when we have specific concerns. We would be grateful for this.

How was the initial setup?

The setup process was really easy. I've done it so many times, actually and I am quite comfortable with the steps now. However, in the case of AIX, most users don't know about the AIX deployment. They are not seeing exactly what needs to be done. That part needs to be taken care of by Veeam directly.

What's my experience with pricing, setup cost, and licensing?

I can't speak to the exact pricing, however, in our region, in South Asia, pricing is always a concern.

Which other solutions did I evaluate?

We tried Commvault also, however, it's not user-friendly and it's not as easy compared to Veeam. They have their own benefit, however, they simply are not user-friendly enough for us. Veeam is easier, and it's reassuring. We've saved money with Veeam as we've had to restore a few times now and we've saved so much data using it. That's why it's good. It's proven itself again and again.

What other advice do I have?

We are customers and end-users of Veeam.

I'd rate the solution at a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1750023 - PeerSpot reviewer
Systems Designer at a retailer with 5,001-10,000 employees
Real User
Jan 11, 2022
Easy to set up, reliable, and has responsive technical support
Pros and Cons
  • "The initial setup was not overly complex."
  • "The price can be a bit expensive."

What is our primary use case?

We work with Veeam for structure for the backups.

What is most valuable?

The product responds above our needs. We are very satisfied with it.

The initial setup was not overly complex. 

We've found the solution to be quite stable.

Technical support is helpful and responsive. 

We're looking into the feature for the backups into the cloud and so far we are happy.

What needs improvement?

For the moment we do not necessarily need an improvement in the solution. The solution responds to our needs.

The price can be a bit expensive. 

For how long have I used the solution?

We've used the solution for 15 years or so. It's been a long time. 

What do I think about the stability of the solution?

We've seen an approximate rate of 95% stability. It's quite reliable. There are no bugs or glitches. It doesn't crash or freeze. 

How are customer service and support?

From what I have experienced, technical support is good. When we open a case with Veeam, they respond quickly. We are very satisfied with the level of support we get.

How was the initial setup?

The initial implementation was easy. It was not overly complex or difficult. 

What's my experience with pricing, setup cost, and licensing?

The pricing is high. It's not the cheapest on the market. We'd prefer it if it was lower and more affordable. 

What other advice do I have?

I'm a customer and an end-user.

I'd rate the solution at a nine out of ten overall. We're quite happy with its capabilities. Of course, it could always cost a bit less. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior Data Center Administrator at a manufacturing company with 501-1,000 employees
Real User
Jan 11, 2022
Enables backup and replication with easy-to-use administration
Pros and Cons
  • "From my experience, Veeam is very good. Its interface is user-friendly. We can restore it whenever. It's not complicated. It's very easy to manage and administration is very easy."
  • "When you have some small issues, you should be able to go through it by yourself and solve the issue instead of opening the ticket and waiting for the engineers to troubleshoot."

What is our primary use case?

The primary use case is backup and replication. This solution is a backup, so it is used on-premises.

What is most valuable?

From my experience, Veeam is very good. Its interface is user-friendly. We can restore it whenever. It's not complicated. It's very easy to manage and administration is very easy.

What needs improvement?

Veeam should go for a different version of a hypervisor. For example, they are concentrating on Microsoft Hyper-V and on VMware. There are some virtualizations there, like AHV Nutanix. In that case, they need to rebuild application-wise. I checked with an AHV for my personal knowledge, and I couldn't find the same as in the VMware and Hyper-V. It's totally different. It opens with a different port.

They need to do some repository and improve the backup chain and logs. For example, sometimes we still need to call support for small things, and they're looking for the log. 

In this case, they need to give some training to the administrators. It should be easy. In this case, there are some knowledge bases. If you go to the Veeam site, you will see the knowledge bases, but there should be a little awareness. Administrator awareness should come up for that, like with the small issues and how you want to replicate. When you have some small issues, you should be able to go through it by yourself and solve the issue instead of opening the ticket and waiting for the engineers to troubleshoot.

What do I think about the scalability of the solution?

It was scalable.

How are customer service and support?

Technical support is amazing.

Which solution did I use previously and why did I switch?

Veeam is totally different from Veritas when it comes to virtualization and virtual machines. For Veritas, we are just using the standalone, physical servers.

Veritas is good for a small environment. We are taking more backups in Veeam only, and we're only taking some backups in Veritas, which is like a physical server.

What's my experience with pricing, setup cost, and licensing?

The cost is expensive. It will depend on how you are managing your environment, your requirements, and if you can easily manage a license. It's not that difficult, so you can manage it, but the cost is high, so you need to check directly with Veeam as well as the local partner so you can get the discount prices.

What other advice do I have?

I would rate this solution 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner, Professional Services Manager at a tech services company with 1-10 employees
Real User
Jan 10, 2022
Efficient backup, supports all vendors, and helpful documentation
Pros and Cons
  • "The most valuable features of Veeam Backup Replication are efficient backup and replication. Additionally, Veeam Backup Replication supports all products and vendors."
  • "The solution could improve by having more user-friendly dashboards."

What is our primary use case?

We use Veeam Backup Replication for data backup and replication.

We will upgrade to version 11 soon.

What is most valuable?

The most valuable features of Veeam Backup Replication are efficient backup and replication. Additionally, Veeam Backup Replication supports all products and vendors.

What needs improvement?

The solution could improve by having more user-friendly dashboards.

For how long have I used the solution?

I have been using Veeam Backup Replication for approximately six years.

What do I think about the stability of the solution?

Veeam Backup Replication is highly stable.

I had a customer that has been in operation for two years without any critical issues.

We do not have plans to increase usage at this time. We use the basic version at this time. 

What do I think about the scalability of the solution?

The scalability of the solution is good.

We have five people in my organization that use this solution and support 10 customers.

How are customer service and support?

I am in Turkey and the support is very important for the customer but it should be improved.

Which solution did I use previously and why did I switch?

We have used Commvault previously but the customers cannot use Commvault for backups and replication, it is not included on the Commvault backup software. 

Veeam Backup Replication allows both features.

How was the initial setup?

The initial setup of Veeam Backup Replication was straightforward. Step by step, we did not have any problems.

What about the implementation team?

We have five people for maintenance of Veeam Backup Replication.

What's my experience with pricing, setup cost, and licensing?

The price of Veeam Backup Replication has been increasing their price and my customers are asking why. They have CPU-based licenses and a Universal License, the prices should be reduced.

What other advice do I have?

I would advise others that want to implement this solution to check the Veeam website for documentation and follow the information all step by step on how to install it. Everything is available in the documentation about implementation. If someone follows the documentation they will not have a problem with the implementation.
 
I rate Veeam Backup & Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Pradeep Kabbur - PeerSpot reviewer
Technical Lead at a tech services company with 201-500 employees
MSP
Jan 10, 2022
Cost effective backup solution that enables the retention of large volumes of data
Pros and Cons
  • "Veeam Cloud Connect has helped us to reduce the cost of cloud storage for an offsite solution using their archive storage feature."
  • "It would be useful if we could integrate our on-premise VM solution with the Azure workload backup from the existing console. This would assist our customers in reducing the cost of hardware."

What is our primary use case?

We have used this solution to back up our on-premise environment. Currently, we are backing up our VMs VMware.

How has it helped my organization?

Veeam Cloud Connect has helped us to reduce the cost of cloud storage for an offsite solution using their archive storage feature. 

What is most valuable?

The most valuable feature this solution offers us is new and allows us to store data in the cloud and works with Azure and AWS Cloud. This is useful for managing the retention of large volumes of data. 

The continuous backup functionality is useful for us to keep all our data up to date. 

What needs improvement?

It would be useful if we could integrate our on-premise VM solution with the Azure workload backup from the existing console. This would assist our customers in reducing the cost of hardware. 

It would be good to have the option to store the data directly to Azure, AWS Cloud or any other cloud solutions. 

We would like to have cloud storage set up as a storage solution instead of local storage and have an integrated console for AWS, GCP and Amazon Azure workloads.

For how long have I used the solution?

I have been using this solution for the last five to six years. 

What do I think about the stability of the solution?

This is a stable solution for a medium-sized environment. We haven't tried it for a large-scale environment but the solution may not perform as well at a larger scale.

How are customer service and support?

The support offered is very good, however, hey recently introduced a ticketing system that requires us to raise a ticket from their portal site and wait for a response. Calling them directly is not possible. 

Which solution did I use previously and why did I switch?

We used to use Commvault as our backup solution. We switched because we wanted to avoid having an offsite team and hardware. 

How was the initial setup?

The initial setup is straightforward and very simple. It took three to four hours to set up the environment. 

What's my experience with pricing, setup cost, and licensing?

We have like pooled license and act as a seller. We pay approximately $800 per month. There are no additional costs from Veeam directly but the solution does require cloud storage that needs to be paid for. 

What other advice do I have?

It's an excellent product that is simple and easy to setup. If you have a medium-sized environment and infrastructure, this is a good solution. There is an option of a 30-day trial to test all the features the solution offers.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.