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Sr. System Admin at a financial services firm with 10,001+ employees
Real User
It is very simple and fast to power-on a replicated server, making it come online again

What is most valuable?

Replication (fast recovery for replicated servers).

How has it helped my organization?

It has decreased downtime issues. By using replication, we decreased our downtime for crashed servers and having other service/system issues.

It is very simple and fast to power-on a replicated server, making it come online again.

What needs improvement?

I'm not sure if this option is available in new versions. But different types of licenses could not be used on the same Veeam server in the past, it would be good to be able to use mixed types of licenses in the same server.

For how long have I used the solution?

About four years.

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March 2025
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What do I think about the stability of the solution?

No, it is working nice and smooth.

What do I think about the scalability of the solution?

No, because we are using this product in a small environment.

How are customer service and support?

We do not encounter many problems with the product, but we do get an instant response when needed.

Which solution did I use previously and why did I switch?

We are still using a different product for backup. Veeam is being used for replication only.

How was the initial setup?

Since it was a single server setup, it was easy to install and configure.

What's my experience with pricing, setup cost, and licensing?

It is acceptable for us because we having been using it for approximately four years. However, I think for new buyers/customers it may be cheaper than other products.

Which other solutions did I evaluate?

Another product is being used for backup. We did a PoC with Veeam, then bought it.

What other advice do I have?

It is easy, with many features, (I think) it is cheaper. Very useful for virtual environments.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior IT Engineer at a tech services company with 51-200 employees
Consultant
The WAN accelerator feature has been the most valuable for me. We evaluated many tools, but this was clearly better.
Pros and Cons
  • "The WAN accelerator feature has been the most valuable for me. That feature reduced the time needed to complete the task from 25 days to less than a week! This is compared with the original tools used: ntbackup, robocopy and Windows Server Backup."
  • "Some support replies for a broken backup task have been "rebuild the job from scratch" and this is a bad thing to do if you have many VMs and repositories."

How has it helped my organization?

Before Veeam our customer used to backup data with obsolete tools and had no central console management, so every site had single task to be checked everyday. Now, he receives the full backup report as an email attachment everyday.

What is most valuable?

The WAN accelerator feature has been the most valuable for me. My customer was in trouble because he found a huge quantity of data to be moved from foreign countries sites to the HQ in Milan. That feature reduced the time needed to complete the task from 25 days to less than a week! This is compared with the original tools used: ntbackup, robocopy and Windows Server Backup.

What needs improvement?

I think user support can be more analytic. Some support replies for a broken backup task have been "rebuild the job from scratch" and this is a bad thing to do if you have many VMs and repositories.

What do I think about the stability of the solution?

During a WAN copy we found an issue that if the connection drops and the program reaches the retry limit, sometimes this damages of the backup chain. Strangely, the program runs the day after but it looses the retention points number. For instance, if I set up a 30 day retention point, instead of deleting the oldest file and merging the new one, it keeps going on till the repository is full.

What do I think about the scalability of the solution?

I did not encounter any issue with scalability.

How are customer service and technical support?

I would rate support 7/10.

Which solution did I use previously and why did I switch?

I used many other tools: Acronis, vSphere Data Protection, Symantec BES. I moved to Veeam because I initially found many high level features missing in the other tools. Now the gap is thinned, but I feel more confident with Veeam.

How was the initial setup?

The initial setup has not been simple due to the complexity of the customer's infrastructure and the number of features to be aware of. Veeam initially can be complex. If you want to enable all the modules, you must know how Veeam organizes its console and where to find a feature.

What's my experience with pricing, setup cost, and licensing?

I think the price is good when you choose the Essentials Suite, but when you buy a full featured version (for instance the Enterprise Plus) the price is a little bit expensive. This is typical when a company becomes an industry leader.

Which other solutions did I evaluate?

We evaluated Veritas Backup Exec, Acronis and many others, but Veeam was clearly better. That is the reason why we switched.

What other advice do I have?

If you have a complex environment, first study well how Veeam works. Having some days of training before is better than loosing some weeks after to rebuild the logical structure and jobs many times.

Disclosure: My company has a business relationship with this vendor other than being a customer: Our company is a Veeam reseller.
PeerSpot user
Buyer's Guide
Veeam Data Platform
March 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,040 professionals have used our research since 2012.
PeerSpot user
Senior Storage & Virtualisation Engineer (Managed Services) at a tech services company with 1,001-5,000 employees
Consultant
We can offer disaster recovery services for managed services customers.
Pros and Cons
  • "The direct SAN backup feature perfectly integrates with our 3PAR storage infrastructure."
  • "The direct SAN backup integration can be perfected by improving the snapshot removal mechanism and process from the storage volumes."

How has it helped my organization?

This product has improved the entire RTO and allows us to restore applications and services to customers within a few minutes.

What is most valuable?

  • The object level restore from the Active Directory
  • Microsoft Exchange
  • Microsoft SQL
  • Backup and restore of vCloud Director Objects
  • Direct SAN integration with 3PAR

I like these features because they are helpful in offering additional and detailed disaster recovery services for managed services customers. The direct SAN backup feature perfectly integrates with our 3PAR storage infrastructure. It has significantly reduced the time it takes to backup virtual machines.

What needs improvement?

The direct SAN backup integration can be perfected by improving the snapshot removal mechanism and process from the storage volumes. This will prevent stale snapshots from accumulating on the data stores, which in turn consumes precious space.

What do I think about the stability of the solution?

There were no stability issues that I can think of. When the best practices for deploying Veeam Backup and Replication are strictly followed, the system can be stable without any issues.

What do I think about the scalability of the solution?

We didn’t have any problems with scalability at all. It all comes down to how to deploy the Veeam infrastructure. If it is well designed, scaling is no problem.

How are customer service and technical support?

The technical support is fairly good.

Which solution did I use previously and why did I switch?

I have used other solutions in the past, but I switched because Veeam just works. It is pretty easy to set up, use, and it has fewer limitations.

How was the initial setup?

The setup is straightforward, depending on how you want to deploy it. The installer can configure everything for you on the same server with all the relevant databases. It will also automatically install any required external software needed for Veeam to operate.

What's my experience with pricing, setup cost, and licensing?

The licensing is based on the number of cores you have in your ESX or Hyper-V environment. That should be taken into consideration when purchasing the Veeam Backup and Replication solution.

Which other solutions did I evaluate?

I have used TSM, Backup Exec, and Retrospect.

What other advice do I have?

I would recommend IT professionals who run their infrastructure in a predominantly virtual environment to go for the Veeam Backup and Replication solution. It does the job and it is relatively easy to set up.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a Veeam partner.
PeerSpot user
it_user165330 - PeerSpot reviewer
it_user165330Senior Storage & Virtualisation Engineer (Managed Services) at a tech services company with 1,001-5,000 employees
Consultant

I am still on 6.0U2 i plan moving to 6.5 by the end of summer. We are using 3par integration

See all 2 comments
it_user379497 - PeerSpot reviewer
Professional Service/Solution Team at a tech services company with 501-1,000 employees
Consultant
The most often used feature is a simple restore. The next most used feature is restoring a full VM due to corruption, virus or human error in managing the VM.

What is most valuable?

For most clients I look after, the most often used feature is a simple restore. Once the backup is on disk, most restores can kick in within 15 minutes and be restored within 30 minutes for files, emails and SQL databases etc. It doesn’t matter if it’s from last night or last year, the restore timeframe is often the same.

After a simple backup, the next most used feature I see is restoring a full VM due to doing a DR test to validate systems, VM corruption, testing new software, testing windows updates, ransomware/virus corruption or human error in managing the VM. A VM of say 40GB can, in most cases, be restored within an hour from the get go. Naturally, the faster the infrastructure (10GB, fibre), the faster the restores. Restoring to different locations naturally takes more time as often one needs to prep the environment.

As for the most valuable feature I suppose it’s bringing in the disaster revovery functions (SureBackup, Replication, offsite jobs) to sites that just wouldn’t normally have the budget or be bothered due to the complexity of the more traditional solutions.

How has it helped my organization?

Veeam B&R saved many files that had accidentally been deleted. By using file level recovery, all of them got restored easily and in a timely manner.

From a business point of view the recovery time objective (RTO) and recovery point objective (RPO) can now be realized and improved.

What needs improvement?

Cross job deduplication and dedupe across full backups would be interesting. This would help the backup footprint for long term backups. Saying that, Server 2016 dedup (when it's released shortly) should cover some of this for small to medium sites, and larger sites can pick a number of appliances to do the job (Dell DR4300, ExaGrid Storage, EMC Data Domain etc.).

For how long have I used the solution?

I've been working with many clients over the years, and I have been using Veeam since v4, which I think was around 2011.

What was my experience with deployment of the solution?

Patch release and support are both very efficient and it doesn't take ages for most issues to be resolved.

What do I think about the stability of the solution?

As with any product things can break down. Backup to disk is very intensive and all the parts need to be reliable. Poorly configured NAS devices as Veeam repository can cause all sorts of issues. Lack of free space or resources will be a burden.

What do I think about the scalability of the solution?

It's been able to scale for our needs. Simply add more Veeam proxies if compute is needed or more cheep storage for backup as needed.

How are customer service and technical support?

Customer Service:

Excellent is the word I'd use.

Technical Support:

The support from Veeam is very good and most issues I’ve logged with them over the years turned out be non Veeam related. One such call related to failed backups on a number of VM’s. After some investigation it turned out to be Symantec AV device control on servers blocking a VSS snapshot from within the guest (from MS Shadow copy or Veeam). Another issue where backups which were taking over 10hours failed and turned out to be a Linux/NAS time out. I’m always very satisfied with their support levels, more so than any other backup vender I’ve used over than last 10 years.

Which solution did I use previously and why did I switch?

I’ve worked with agent based backup solution and other virtual backup solutions over the years. PHDVirtual for XenServer has very good dedup but wasn’t compatible with Hyper-V or VMware (superseded now by Unitrends). Agent based backups usually rely on a bare metal restore which can be time consuming. Veeam just makes the whole restore process very simple. Veeam upgrades take a fraction of the time that most other products take.

How was the initial setup?

Veeam backups in its simplest form is very straightforward. Install on a clean VM, point to Hyper Visor and repository, create backup jobs and go. Saying that it’s a very powerful product with many options and one would be advised to seek professional advice on the backup solution as a whole before jumping straight in and buying hardware/software.

What about the implementation team?

I’ve being installing Veeam for our customer base for many years and gained a lot of experience and my advice to anyone is to seek professional advice on the backup solution as a whole. Buy more backup to disk pace than you think you need and play with the Surebackup function.

What's my experience with pricing, setup cost, and licensing?

It wasn’t too long ago that one paid a high price for something that would cover DR and was usually out of the reach for most small customers. Veeam fills that gap with very keen pricing, reliable backups, reliable restores and ofsite VM replication. For me its a small investment for peace of mind.

Which other solutions did I evaluate?

Over the years we have seen more Hyper-Visor backup products hitting the market, and those I have tested still fall behind Veeam, but to be honest I don’t bother testing them much these days as Veeam ticks most, if not all, of the boxes that my clients require.

What other advice do I have?

Try it out, Veeam B@R give a free 30 day trial key. Seek professional advice.

Take a look at the new Veeam Backup for Microsoft Office 365


Disclosure: My company has a business relationship with this vendor other than being a customer: Unity Technology Solutions is a Veeam partner in Ireland, selling and installing backup solutions, infrastructure, cloud system of all types for many years.
PeerSpot user
it_user326337 - PeerSpot reviewer
it_user326337Customer Success Manager at PeerSpot
Real User

Were your expectations for the standard of file recovery met, surpassed, or disappointed?

Mishal Manzoor - PeerSpot reviewer
System Engineer at Global Business Solutions
Real User
Top 5
A Stable Reporting Tool for easily Managing and Monitoring Infrastructure
Pros and Cons
  • "Veeam One is a centralized management and centralized reporting tool. The tool has supportive infrastructure to create specialised applications and some server application. You can add all the resources and infrastructure. You will get the reports, can easily manage and monitor any feature."
  • "Sometimes the solution give reports that are confusing and has errors. So the integration of the full solution with the resolution of resolving the error should be added in the next release.The solution should also provide more customization, automation, better documentation."

What is our primary use case?

The solution is being used for licensing, for making reports and get graphs from there we can take the alerts of the process in Veeam One. The solution is used for any kind of utilization like if some machines are powered off, or some need any CPU alerts or memory alerts. So all these alerts for the issues can be received through Veeam One.

What is most valuable?

Veeam One is a centralized management and centralized reporting tool. The tool has supportive infrastructure to create specialised applications and some server application. You can add all the resources and infrastructure. You will get the reports, can easily manage and monitor any feature. 

What needs improvement?

Sometimes the solution give reports that are confusing and has errors. So the integration of the full solution with the resolution of resolving the error should be added in the next release.The solution should also provide more customization, automation, better documentation.

For how long have I used the solution?

I have been working with Veeam One for three and half years. 

What do I think about the stability of the solution?

It is a stable solution. 

What do I think about the scalability of the solution?

It is a scalable solution. Around sixty to hundred users are using the solution at the moment. 

How are customer service and support?

The technical support team is fast, knowledgeable and customer -friendly.

How was the initial setup?

The initial setup is very easy. Since Veeam One is a Software Application based solution so for the deployment one just needs to install the software in any server class. You can access it through those web browsers. There are a lot of cases where you can access the remote and also through the browser, so you can access it. No technical support is required for deployment. 

What other advice do I have?

Veeam One is very famous in the market. There is no backup solution or backup for Veeam one, as the installation is easy. Almost ninety percent of the enterprises are on the installations and enrollment.

I rate the overall solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Mohamed Goda - PeerSpot reviewer
System Administrator at IP Protocol INC
Real User
Good support, easy to deploy, and stable
Pros and Cons
  • "The most valuable features are the notifications, which give us failure alerts for some infrastructure within the backup, and the reporting is excellent."
  • "I would like the solution to have better integration with other hypervisors and cloud features that are not exclusive to VMware."

What is our primary use case?

I use the solution to monitor the services within the backend servers and to check the inventory of our infrastructure. I also use the solution to generate advanced reports.

What is most valuable?

The most valuable features are the notifications, which give us failure alerts for some infrastructure within the backup, and the reporting is excellent.

What needs improvement?

I would like the solution to have better integration with other hypervisors and cloud features that are not exclusive to VMware. Additionally, I would like the ability to integrate with Nutanix. There is room for improvement in this area.

For how long have I used the solution?

I have been using the solution for almost one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable but we are not planning on scaling up at this time.

We have three people using the solution within our organization.

How are customer service and support?

The technical support for Veeam, as a whole, is good for ticketing, and also for support.

How was the initial setup?

The initial setup is straightforward. The deployment without any customization takes only two minutes.

What about the implementation team?

The implementation is completed in-house.

What other advice do I have?

I give the solution an eight out of ten.

I recommend that potential new users familiarize themselves with what they want to monitor and the information they need about their infrastructure. Veeam ONE is highly compatible with VMware, but not with other solutions such as Nutanix or other hypervisors, so it may be more challenging to integrate the solution with hypervisors other than VMware. Nevertheless, Veeam ONE can still provide the necessary information and benefits for organizations.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ali Gursoy - PeerSpot reviewer
IT Manager at Cobantur
Real User
Top 10
Reliable, scalable, and simple deployment
Pros and Cons
  • "The stability of Veeam ONE is good."

    What is our primary use case?

    Veeam ONE is being used to monitor our backup and VM servers.

    For how long have I used the solution?

    I have been using Veeam ONE for eight years.

    What do I think about the stability of the solution?

    The stability of Veeam ONE is good.

    What do I think about the scalability of the solution?

    Veeam ONE is scalable.

    We have four or five people in our IT company that uses the solution.

    How are customer service and support?

    I have not contacted technical support.

    How was the initial setup?

    The initial setup is straightforward.

    What about the implementation team?

    We have one engineer and administrator for the deployment of the solution.

    What's my experience with pricing, setup cost, and licensing?

    The licenses are code-based or server-based for Veeam ONE. The last version is 12, and it is host-based, I don't like to move to a code-based solution.

    We pay for a license annually.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Veeam ONE an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1273530 - PeerSpot reviewer
    Senior Manager at a consultancy with 1,001-5,000 employees
    Real User
    Useful snapshot and replication features, but not recommended for large enterprises
    Pros and Cons
    • "It is a stable product with useful snapshot and replication features."
    • "The VMotion feature is not reliable enough to ensure a successful migration operation."

    What is our primary use case?

    It's used to replicate the production environment from the primary side to the backup, or between two data centres.

    What is most valuable?

    The most important are the snapshot and the replication features. VMotion for replication of the production is useful, but it's not really important. We don't use these features every day.

    What needs improvement?

    I'd like to have this kind of solution, but in the Cloud environment. I think there are other solutions that address the same requirements, like Commvault, which can be used easily in AWS on the S3 environment.

    This VMotion feature is not mastered by any expert and we don't use it for replication. If we are migrating and relocating the primary site to another site, we do it in two steps. So at the primary site, we switch it with the backup and then vice versa. We then relocate it to another site. When we wanted to use VMotion to make the switch from the primary site to the backup site, there were some difficulties with it. It's not reliable enough to be 100% sure that there will be no failure in the operation.

    For how long have I used the solution?

    I have been using it for eight months.

    What do I think about the stability of the solution?

    Once it's in place, the product is stable.

    What do I think about the scalability of the solution?

    I don't haven't enough knowledge about that yet because I've only been using it for eight months. We haven't had enough transaction volume yet.

    How are customer service and support?

    With this solution, I have an integrator helping me with all the infrastructure. I rely a lot on these experts because they know the solution very well.

    How was the initial setup?

    It was quite difficult to put this solution in place and I don't think we use all the features, like VMotion. 

    What other advice do I have?

    I would rate this solution a five out of ten. 

    VM is suited for small and medium enterprises. In big enterprises with a complex IT infrastructure, the solution is not suitable. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2025
    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.