Veeam Data Platform Reviews

Our customers were seeking an affordable monitoring solution. We noticed that traditional options like VMware's Operations Manager are quite expensive, so we found a more budget-friendly alternative. Veeam ONE has proven to be a reliable tool not just for backups but also for general hypervisor management. 

The most valuable feature is the capacity planning aspect of the solution.

There are not enough charts and diagrams available. Other solutions, such as VMware's vRealize, offer a more extensive range of charts and diagrams for monitoring the environment. Enhancing the user experience, particularly in terms of providing more comprehensive chart and diagram options, would be beneficial.

I have been working with it for more than ten years.

It offers good stability capabilities. I would rate it eight out of ten.

I am highly dissatisfied with their customer support approach.  When we face a certain issue, they simply provide a website link and expect us to resolve the problem on our own. If the issue persists, we need to revert to them for further assistance. This process can be time-consuming when dealing with problems. This differs significantly from our experiences with other vendors, like Nutanix. For instance, when we open a support case with Nutanix, they not only provide a dedicated web portal but also offer direct assistance tailored to our company's specific situation. This approach is notably more effective. I would rate it five out of ten.

Neutral

I learned about Veeam ONE before exploring other solutions, and I have found it to be a highly cost-effective option when compared to alternative solutions.

The initial setup was straightforward. I would rate it nine out of ten.

The deployment process took approximately one week because, following the initial setup, we held several technical meetings to fine-tune the configuration to align with the specific requirements of the customer's use case.

It's an extremely cost-effective solution. I would rate it three out of ten.

It is an excellent solution, incredibly user-friendly and manageable. I would highly recommend it based on its robust features and ease of use. The main issue lies in the quality of customer support. I would rate it seven out of ten.

We use the platform to take backups of virtual machines and Office 365 mailboxes.

The product's user interface is easy for creating and restoring Windows and File Explorer backups. It provides a much better user experience compared to other vendors. It works faster as well.

Veeam's support services need improvement. Whenever we create a ticket regarding production issues with high severity, their team takes a longer time to respond. It could be better.

We have been using Veeam Data Platform since 2022.

I rate the product's stability an eight out of ten. We encountered a few downtime issues.

I rate the product's scalability a ten out of ten.

The technical support team can resolve all technical queries. However, it could be improved in terms of response time.

Neutral

The initial setup is easy because the server can be connected to the internet during installation. It downloads all the required features and configures all functionalities automatically. It takes a lot of overhead from the admins and engineers working on the process.

The implementation process takes around two days in our infrastructure as we only have a few workloads and know all the details about the policies to be configured. It requires three engineers, including system and network engineers, to execute the process.

I recommend Veeam Data Platform to others and rate it a nine out of ten.

The solution is being used for licensing, for making reports and get graphs from there we can take the alerts of the process in Veeam One. The solution is used for any kind of utilization like if some machines are powered off, or some need any CPU alerts or memory alerts. So all these alerts for the issues can be received through Veeam One.

Veeam One is a centralized management and centralized reporting tool. The tool has supportive infrastructure to create specialised applications and some server application. You can add all the resources and infrastructure. You will get the reports, can easily manage and monitor any feature. 

Sometimes the solution give reports that are confusing and has errors. So the integration of the full solution with the resolution of resolving the error should be added in the next release.The solution should also provide more customization, automation, better documentation.

I have been working with Veeam One for three and half years. 

It is a stable solution. 

It is a scalable solution. Around sixty to hundred users are using the solution at the moment. 

The technical support team is fast, knowledgeable and customer -friendly.

The initial setup is very easy. Since Veeam One is a Software Application based solution so for the deployment one just needs to install the software in any server class. You can access it through those web browsers. There are a lot of cases where you can access the remote and also through the browser, so you can access it. No technical support is required for deployment. 

Veeam One is very famous in the market. There is no backup solution or backup for Veeam one, as the installation is easy. Almost ninety percent of the enterprises are on the installations and enrollment.

I rate the overall solution an eight out of ten.

The most valuable features of Veeam ONE are the backup reports, such as the status of the storage.

The solution could improve the performance. We are not able to check the status of any system. Additionally, if there was an option to monitor server clusters it would be helpful.

I have been using Veeam ONE for approximately six months.

I rate the stability of Veeam ONE an eight out of ten.

We have ten engineers that are using this solution.

I rate the scalability of Veeam ONE a seven out of ten.

I contacted support when we had issues. However, the response time could improve.

I previously used SolarWinds and they had better support that was more knowledgeable and responsive.

The setup process is simple. It is user-friendly.

The price of the solution is high.

I rate the price of Veeam ONE a two out of ten.

I rate Veeam ONE a seven out of ten.

Veeam ONE is being used to monitor our backup and VM servers.

I have been using Veeam ONE for eight years.

The stability of Veeam ONE is good.

Veeam ONE is scalable.

We have four or five people in our IT company that uses the solution.

I have not contacted technical support.

The initial setup is straightforward.

We have one engineer and administrator for the deployment of the solution.

The licenses are code-based or server-based for Veeam ONE. The last version is 12, and it is host-based, I don't like to move to a code-based solution.

We pay for a license annually.

I would recommend this solution to others.

I rate Veeam ONE an eight out of ten.

Our primary use case is to back everything up.

The features that I have found most valuable are its back up and recovery. It is a simplified backup because you can do both databases - VM and HyperV. It is a faster backup than the conventional methods because it takes up the bare metal.

In terms of what could be improved, I would say the manageability but not that much else.

In the next release I would like to see a bit more intelligence as far as a solution or troubleshooting - to put it more on the level of resolution and not simply identifying there is a problem.

I have been using Veeam Backup & Replication for a few years.

Veeam Backup & Replication is pretty stable. It has the odd problems here and there, but they are mostly due to snapshot running or things like that.

Veeam Backup & Replication is very scalable.

There are two administrators maintaining it.

In terms of increased usage, all future servers will be running Audit. We don't plan on changing for another one.

Technical support is pretty good. They have a fast response.

The last solution we used was Commvault and we were not satisfied with the results with the backup time, but that was more than 10 years ago.

The initial setup is pretty straightforward.

I'm not the one who installed initially, so I couldn't say for the implementation, but adding any products is very straightforward.

Our license is yearly, but I don't know the cost.

We did brief surveys of other solutions, but Veeam seemed to correspond with our virtual needs because 85% of our servers are virtual.

I am very satisfied with Veeam Backup & Replication.

On a scale of one to ten, I would give Veeam Backup & Replication an eight point five because it solves our problems but it's not perfect, but more than good enough.

Backup speed should be increased, and there should be more functionality.

Veeam's configuration is very complex in my opinion. I believe a more simplified configuration would be beneficial.

I have been working with Veeam Backup & Replication for four or five years.

Veeam Backup Replication is a stable product.

The technical support is good.

The initial setup is easy.

The price is reasonable.

I work as an engineer on enterprise threat systems rather than backup and restore; primary storage area.

I would rate Veeam Backup & Replication a nine out of ten.

I'm actually a consultant, so I deploy it for my customers — quite a few of them.

Our clients are partly interested in backing up their application servers and their environment — that's the first priority. Some of our clients have gone a bit further into remote disaster recovery, off-site disaster recovery. They replicate to another location for those purposes.

Our clients are small to medium-sized companies.

There are a few of them. It's relatively easy to use and the ability to recover in a short period of time has been great — I think that works quite well. I've compared Veeam with other products and to me, it works the best of the lot.

Even though the speed has improved over the years, I think that there are some instances where it still takes a while. In some cases, we have experienced fluctuations in performance. For example, yesterday we performed a synthetic full backup. Normally, this takes less than 90 minutes, but other times, it takes well more than six hours to get 40% of the way.

Other than that, I find that it does what is expected and maybe a bit more. I also don't think that I've really tapped into all of the features of it as yet.

I have been using Veeam Backup & Replication for roughly 10 years.

Veeam Backup & Replication is very stable.

As I mentioned earlier, I have not really investigated all of the features, and one of them is potentially more scalability than anything else. Regarding what little I have done so far, it seems to be pretty scalable. I do have a couple of projects in the works that I'm going to push out a bit more, so I won't be able to give a fair assessment until I have gone through those projects.

I would say it is good. I'm trying to remember when the last time was that I had to call technical support. I think they're very satisfactory overall.

I think that the support resources are adequate. They're pretty good, actually. At the moment, I can't think of anything in terms of technical support and the community support that is lacking.

The initial setup is straightforward. There were no major issues. Well, there was one issue, but that was with an older version of it. For some reason, it would not work on a machine that was part of a domain, but I got that sorted out using a later version of the software.

Regarding deployment, I was able to install the software myself. I had it up and running in a couple of days. We went through a period of more than a week to ensure that the backups were being done properly, were being finished properly. I would say within a couple of weeks it settled down and it's been working fine since then. 

In terms of deployment, it usually takes one person. I installed it with a colleague — we're both Veeam certified, so that helps. From the point of view of the end-users, they seemed to grasp it pretty readily. At every institution, there are one or two people that are needed to maintain it — that's it. As I said, it's stable and relatively simple to use. My customers are satisfied with it.

Some of our clients were using solutions like Arc-Serv, Backup Exec. There are a couple of clients who actually evaluated NAKIVO and Veeam a few years ago. There was one client that was comparing Commvault to Veeam. They eventually went with Commvault, but a lot of that has to do with the support of AS400 symbols. They were able to manage their backup costs and a number of different environments using Commvault.

A number of my clients moved from physical machines to virtual ones. They were using primarily Arc-Serv and Veritas Backup Exec, which proved to be a bit inadequate for new virtual environments. It was never seamless. It was never as straightforward as you would have liked. With NAKIVO, we found that it tended to be easier to deal with. Still, even though one of our customers did go with NAKIVO, after a couple of years, they actually moved onto Veeam.

I would absolutely recommend this solution to others.

I've been using it for a number of years and the bottom line is — it works very well and is simple to use. Within an hour or two, my customers are comfortable enough to be able to create their jobs and monitor job progress, etc. If it works for them, it works for me.

Overall, on a scale from one to ten, I would give this solution a rating of nine.