We use the solution to back up our more than 100 virtual machines.
PhD Research Student at ACT international
Used to back up our more than 100 virtual machines
Pros and Cons
- "The most valuable feature of the solution is its backup feature."
- "Veeam Data Platform should improve its air gap backup features."
What is our primary use case?
What is most valuable?
The most valuable feature of the solution is its backup feature.
What needs improvement?
Veeam Data Platform should improve its air gap backup features.
For how long have I used the solution?
I have been using Veeam Data Platform for four to five years.
Buyer's Guide
Veeam Data Platform
February 2025
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Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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What do I think about the stability of the solution?
I rate the solution a nine out of ten for stability.
What do I think about the scalability of the solution?
Around five engineers are using the solution in our organization.
I rate the solution’s scalability ten out of ten.
How was the initial setup?
The solution’s initial setup is very easy.
What about the implementation team?
The solution’s installation was very fast.
What's my experience with pricing, setup cost, and licensing?
Veeam Data Platform has very good pricing.
On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a nine out of ten.
What other advice do I have?
I work with the updated version of the solution. I would recommend Veeam Data Platform to other users.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Presales at a tech services company with 1-10 employees
Secure, simple to use, and a good licensing model
Pros and Cons
- "Integration with various applications, such as on-premises laptops and desktop backups, as well as applications and databases, is excellent."
- "The automation could be better."
What is our primary use case?
We are system integrators, also known as SIs.
We deploy on-premises as well as in the cloud.
Customers who use it in the cloud use it for email, file storage, and backup. When used on-premises, it is used for applications and databases.
What is most valuable?
Veeam Backup Replication is secure. They have covered almost every aspect, both in terms of security and backup, and management.
Integration with various applications, such as on-premises laptops and desktop backups, as well as applications and databases, is excellent. Also, they've added cloud integration, which is a plus.
The combination with Nutanix is admirable. It is very good.
It is easy to use.
It is simple to learn while performing POCs or demonstrations.
What needs improvement?
The automation could be better.
Automation is also available, but one customer recently requested a few types of automation that were not yet available, but they are working on it.
It is not 100 percent successful. POCs are being developed by a travel agency in Mumbai, and they are currently being improved.
In terms of automation, I believe they are adequate but not flawless. You can rate it a 3, or 4.
The infrastructure required for installation is still quite expensive. Even the deduplication part, which they promise up to 50%, you get 60, 70, or even 80% somewhere, but they promise 50%. If you specifically compare them to the data domain or some application appliances, you can say deduplication is not that mature. But, in a normal scenario, it is fine.
The support could be improved.
For how long have I used the solution?
I have been working with Veeam Backup & Replication for more than five years.
What do I think about the stability of the solution?
Veeam Backup Replication is a stable solution.
What do I think about the scalability of the solution?
The scalability is good. We have a customer who started with 10 licenses and has since grown to more than 30, or 50 licenses. They are also looking into another three or four branches.
We have more than 10 customers.
How are customer service and support?
Technical support is good, but I wouldn't rate it more than seven out of ten.
Support could be better, but it depends on what the issue is. We have some issues with the database and backup time or the backup window more specifically, sometimes there are backup failures.
Support could be improved, but that depends on the issue. We are having some issues with the database and backup time, or more specifically, the backup window; occasionally, we experience backup failure.
If you do the root analysis, you will find that these are the issues, and they will suggest ways to resolve the issue from the knowledge base.
Someone who has worked in that environment or understands backup replication technology can help, as can an L2 engineer. However, it will be more difficult for L1. He must escalate to support, and support will take three, four, or five days, depending on the severity of the issue and the nature of the call.
If it is not a critical environment, and if only that option is enabled, I think this is a good solution. However, this is a very critical environment, and if you do not enable other things, such as instant recovery or something similar, and you don't have the expertise, it can be painful for the customer.
Which solution did I use previously and why did I switch?
We are working with Nutanix and Dell products for disaster recovery.
How was the initial setup?
The installation is simple and straightforward. Anyone who understands backup storage or product installation can understand this.
They have a sizing calculator and everything, once you enter that data and the retention period and everything, everything comes up with you.
The time it takes for installation and deployment is dependent on the recovery process. However, they have instant recovery, which will also take less than a minute.
It's just adding up that specific storage. The research option for indexing is also good. If you know what you want to search you can search the catalog, and then copy/paste or download that image. If you want a proper file-level recovery, it will take some time. Specifically for virtual machines you want to completely revoke that machine, it only takes a minute or two, if that.
Recovery is such an important part of any backup and recovery solution.
Because replication solutions include in-built licensing, you do not need to purchase a replication license separately, which is beneficial for Veeam.
We have completed approximately five large projects for enterprises with 1000 or more customers, 1000 or more end-users, or applications and databases. As a result, we needed seven to eight days to deploy and maintain everything with just one person.
What's my experience with pricing, setup cost, and licensing?
What they have in place for the licensing, is really good, which makes it easy to convince customers.
It is a subscription license, and that is where every software solution is heading. The software subscription model can be once a year, or every three years, or every five years.
What other advice do I have?
Nutanix is capable of disaster recovery. Mine is a backup, but Veeam has the same capability, as does Mine, and is a hybrid of Veeam and Nutanix. Veeam is a different backup and replication software that we also used.
Definitely, I would recommend this solution. I have been working with Veeam for over five years. And I sold it to four or five customers in North India by myself. So, yes, we highly recommend Veeam.
I would rate Veeam Backup & Replication an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Buyer's Guide
Veeam Data Platform
February 2025
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Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Managing Director at Matlala Group
They started their cloud journey a lot sooner than other solutions
Pros and Cons
- "I like how Veeam intuitively integrates with Zerto."
- "Restoration takes about two to four hours with Veeam. Zerto can restore in about 10 seconds. That's the restoration speed I'm looking for now that we're dealing with ransomware."
What is most valuable?
I like how Veeam intuitively integrates with Zerto. They started on their cloud journey a lot sooner than other backup software, and Veeam has a lower footprint on your Commvault.
What needs improvement?
Restoration takes about two to four hours with Veeam. Zerto can restore in about 10 seconds. That's the restoration speed I'm looking for now that we're dealing with ransomware. This is one area where Zerto has an edge on Veeam. However, both are easy to use.
The only thing I would like to see from Veeam is a calculator for estimating the costs on all the different cloud providers. I don't think any product has this. So if I go into Azure versus AWS, it would be nice to have some way to calculate what I will end up paying.
One thing I've noticed is that both cloud providers will say it's going to cost you X amount to do a backup, and it's simple to compare costs between them. But if you want to do a site recovery, it will cost more to start up all the servers you were backing up in that cloud. Even though one cloud provider might save you money on backup, your total costs will be higher when you factor in restoration. I want the transparency to say Azure is more cost-effective than AWS for backup, but Azure will cost you 2 percent more than the other one to provide that visibility to my client.
For how long have I used the solution?
I've been using Veeam Backup for about 10 years.
What do I think about the stability of the solution?
For traditional environments with physical servers, Veeam isn't as great as combos or traditional backup systems like TSM. However, if you are looking at virtualization or shifting to the cloud, Veeam is stable and quite progressive in those spaces.
How are customer service and support?
Veeam's support is international and quite responsive.
What other advice do I have?
I give Veeam Backup Replication eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
IT Manager at OceanWeb Ltd
Absolutely stable, doesn't involve a lot of management, and does what we need it to do in the background
Pros and Cons
- "Its simplicity and the fact that it just works are most valuable. We kind of set it up and generally forget about it. It does what we need it to do in the background, and it doesn't involve a lot of management."
- "It is always nice to get products cheaper."
What is our primary use case?
We use it internally for our own systems, and we have slightly less need on our clients' side, just because they rarely need that kind of system. We can achieve it with other tools.
What is most valuable?
Its simplicity and the fact that it just works are most valuable. We kind of set it up and generally forget about it. It does what we need it to do in the background, and it doesn't involve a lot of management.
In terms of functionality, it's pretty good, There is a lot of variety in what it can do and how it can back up. We probably use only 10% of what it is kind of capable of, so we're not really pushing the boundaries of it and having any problem.
What needs improvement?
It is always nice to get products cheaper.
For how long have I used the solution?
We have been dealing with this solution for maybe five years.
What do I think about the stability of the solution?
It is absolutely stable. We tend to set it and forget it. It has been a very reliable solution.
How are customer service and support?
We don't really have much experience with their support. Over the five years, we've maybe put in one or two tickets, and that's about it.
How was the initial setup?
It is very simple. It is pretty self-explanatory as long as you understand the virtual environments that you're working with. Veeam itself is pretty easy.
What's my experience with pricing, setup cost, and licensing?
It is always nice to get products cheaper.
Technically, it saves you a lot of money. If you wanted to buy the same functionality out of vSphere, you would spend thousands to essentially get the same functionality.
What other advice do I have?
I would highly recommend it, but it also depends on whether or not it all fits in with the clients and the pricing model. It is like any backup solution. You have to consider what you're trying to get out of it before you go ahead and configure it, but for backup and replication across hosts, it works really well.
I would rate it a nine out of 10 for what it does. I don't know anything that does it as well.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Systems Administration at Camosun College
Reliable, fixes itself, works well with SharePoint, and the support is helpful
Pros and Cons
- "It's fairly easy to manage and set up."
- "The initial setup could be simplified."
What is our primary use case?
We use this solution to back up our two VMware sites, and some physical boxes.
Mainly, it is used for our two VM sites at either campus.
It works with the client. We have it on a clustered SQL which works well.
We have local backups at either site, as well as some backups going to an external storage appliance. It gives us information about what is going on.
We are also using replication.
How has it helped my organization?
It has improved the way that our organizations function.
What is most valuable?
It's fairly easy to manage and set up.
Once you get it working, it's fairly reliable and fixes itself. It's pretty good at keeping the backups running.
It works well with SharePoint.
What needs improvement?
The initial setup could be simplified. It takes a bit to find the documentation.
It takes some time to get through the knowledge base and the changes in the versions over time.
Trying to find everything on how to configure it and set it up can get frustrating in trying to sort it out.
For how long have I used the solution?
I have been using this solution for three to four years.
I am using version 10.
What do I think about the stability of the solution?
This solution is stable. Once we have all of the backups working, it never has any issues, except for the server going off, but that is a network issue or during the time that it's self-healing.
It keeps going and keeps running.
What do I think about the scalability of the solution?
It's a scalable solution. I added one. We have a couple of proxies at either campus with one backup server with an enterprise manager on it. It works well.
I am the only person in our organization who is using this solution.
How are customer service and technical support?
I have used technical support in three or four cases. They were able to help me. They are pretty good. I would rate them a nine out of ten.
Which solution did I use previously and why did I switch?
We were using Microsoft Data Protection Manager and NetBackup. We decided to go with Veeam after testing it out, as it seemed to work better than the other products we were using.
How was the initial setup?
The initial setup is okay.
It just took a while to try to sort out what is going on with it.
What other advice do I have?
Review the documentation and their knowledge base on how to set it up and configure it.
It takes a bit to get it sorted out and to figure it out, but once you get it working it just keeps working.
I would rate Veeam Backup Replication a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
Flexible and scalable, supports physical systems and VMs, integrates with major applications, and has a free edition
Pros and Cons
- "It is a flexible, simple, and scalable software-based solution. It has agentless functionality with specific hypervisors and agent-based functionality with specific operating systems. It gives you the flexibility to use your own hardware and back up physical Windows, Linux, IBM AIX, and Oracle Solaris systems as well as VMware VMs, Hyper-V VMs, and Nutanix VMs from one console. It also has integration with major applications that most companies are using, such as Active Directory, SQL, Exchange, or SharePoint. It has integrations, not just for the backup on the image, host layer, or hypervisor, but also for performing an application-consistent backup. It is helpful in backing up to the tape, cloud, DR site, etc. It is really flexible. It is really amazing that you can restore any backup on VMware, Azure, or AWS. As compared to the other solutions in the market. Veeam has really integrated a lot in the past years. It has the best performance and perfect replication."
- "Veeam Backup Replication has agents for Linux, but they are not supporting Cluster Shared Volumes. It would be great to have agents for Linux be cluster-aware, just like the Windows agents. That's the main pain point. In addition, we should be able to handle the automation of Oracle backups from the backup server. We should be able to schedule, control, and deploy them from the backup server rather than relying on scripts and/or the system you are backing up to perform the backup. Currently, we install the plug-in inside Oracle VMs and then use crontabs to handle the task schedule on each machine for scheduling the backups. Veeam Backup Replication should also support the automation of Nutanix backups from the backup server, not from the proxy. The other not so major thing is that they don't support legacy systems because Veeam is a new company. It is not as old as other companies. They don't support physical workloads that are really old, which a major challenge, but they do have a point. Legacy systems should be virtualized, and if they're virtualized, then the backup is not an issue with Veeam, but some customers like the physical setup, and they don't want to have it virtual."
What is most valuable?
It is a flexible, simple, and scalable software-based solution. It has agentless functionality with specific hypervisors and agent-based functionality with specific operating systems. It gives you the flexibility to use your own hardware and back up physical Windows, Linux, IBM AIX, and Oracle Solaris systems as well as VMware VMs, Hyper-V VMs, and Nutanix VMs from one console.
It also has integration with major applications that most companies are using, such as Active Directory, SQL, Exchange, or SharePoint. It has integrations, not just for the backup on the image, host layer, or hypervisor, but also for performing an application-consistent backup. It is helpful in backing up to the tape, cloud, DR site, etc. It is really flexible. It is really amazing that you can restore any backup on VMware, Azure, or AWS.
As compared to the other solutions in the market. Veeam has really integrated a lot in the past years. It has the best performance and perfect replication.
What needs improvement?
Veeam Backup Replication has agents for Linux, but they are not supporting Cluster Shared Volumes. It would be great to have agents for Linux be cluster-aware, just like the Windows agents. That's the main pain point.
In addition, we should be able to handle the automation of Oracle backups from the backup server. We should be able to schedule, control, and deploy them from the backup server rather than relying on scripts and/or the system you are backing up to perform the backup. Currently, we install the plug-in inside Oracle VMs and then use crontabs to handle the task schedule on each machine for scheduling the backups. Veeam Backup Replication should also support the automation of Nutanix backups from the backup server, not from the proxy.
The other not so major thing is that they don't support legacy systems because Veeam is a new company. It is not as old as other companies. They don't support physical workloads that are really old, which a major challenge, but they do have a point. Legacy systems should be virtualized, and if they're virtualized, then the backup is not an issue with Veeam, but some customers like the physical setup, and they don't want to have it virtual.
For how long have I used the solution?
I have been using this solution for the past three years.
What do I think about the scalability of the solution?
It is scalable. We have many users of this solution.
Veeam doesn't focus on a particular segment. Small, medium, and large businesses can use it for backup. Solutions such as Veritas, Commvault, and Rubrik are more focused on the enterprise segment, and they are not really SMB friendly. Veeam has really excelled on that part.
If you are a small business today, you'll grow tomorrow, and Veeam will grow with you. There are certain scenarios where Veeam is not a perfect fit, but for a vast majority of scenarios, Veeam is basically the number one solution in the market, especially now with their new release in which they have a new feature to conduct beautiful backups to Linux repositories.
The main challenge for small and medium businesses has been the investment in backup storage that can provide such features. Most of the solutions that can provide such features are pretty expensive, and they weren't an option for small and medium businesses. Now, they can just install Veeam on a Windows Server, Linux, Ubuntu, and other systems and configure the backups and store the backups on that storage itself.
How are customer service and support?
Their support is perfect for the Veeam Backup Replication for VMware and Hyper-V workload because Veeam started as a backup company for backing up VMware and Hyper-V environments. Now they have agents all over the place. They have lots of products and plug-ins. If you have an issue with a specific item of a pretty new product and the team behind is not so big, you can run into issues in terms of the response time and resolution in a timely fashion.
In certain situations, you need to contact a specific team, but they don't have a unified support model in which you just open a support case, and then they figure out internally which team to assign it to. You have to pick the team to which your issue belongs. So, if your problem is with VMware or Hyper-V backups or restores, you can open a case with the Veeam Backup Replication team. If you have an issue with the Agent for Windows, you need to open a case with the Agent for Windows team. If you have any issue with Nutanix backups, you need to open a case with the respective team. Sometimes, you get into a loop between teams because an issue can be complex and applicable to multiple teams. When a case is going from one team to another team, you get a lot of emails. Other than that, their support is great.
How was the initial setup?
The installation doesn't take much time. It also depends on the customer environment, but installing the software is pretty much "next, next, next", and then you just have to wait for the installation to complete. It relies on your CPU, memory, and disk resources, so the faster your server is, the faster it can happen. Some installations can take one hour, and some installations can take 15 minutes. It really depends on the environment.
What's my experience with pricing, setup cost, and licensing?
They have a free edition that can back up up to 10 VMs or physical servers. Small and medium businesses can use this edition until they can afford to get a license, and after they get a license, they just activate it on the same console. That's the amazing thing about it.
What other advice do I have?
I would definitely recommend this solution to others. It can be deployed on-prem or on the cloud. They also have a new cloud-specific product. They have an agentless backup for Azure Cloud, AWS Cloud, and Google Cloud, but you can still use Veeam Backup Replication on the cloud.
I would rate Veeam Backup & Replication a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
HR Manager at a manufacturing company with 51-200 employees
Fast restore performance, priced well, and helps us to recover from accidental changes
Pros and Cons
- "The most valuable feature is that I can back up the whole machine and then restore it relatively fast."
- "When you want to restore files, you first need to restore the machine, and then you have to mount it, and then restore the files."
What is our primary use case?
We are using Veeam for SQL and file server backups.
How has it helped my organization?
This product helps because when something has changed that we didn't know about or didn't want to be modified, and we find out about it the following day, we can go back to exactly where we were and when it worked perfectly.
What is most valuable?
The most valuable feature is that I can back up the whole machine and then restore it relatively fast. The restore can be done in a few minutes.
What needs improvement?
When you want to restore files, you first need to restore the machine, and then you have to mount it, and then restore the files. I wish it were like Symantec, where I can search for a file and it will give me the latest version, no matter where it is. It could be on tape or on disk, and it still restores the latest version.
For how long have I used the solution?
We have been using Veeam Backup & Replication for between five and six years.
What do I think about the stability of the solution?
Veeam has 100% stability and I have had no problems with it.
What do I think about the scalability of the solution?
I have not needed to rely on scalability, although it can scale relatively easily. It is only a matter of licensing. The applicability to different sizes of organizations depends on the use cases.
How are customer service and technical support?
I haven't had any issues with technical support. I'm using a third-party for support and it is working well. In addition, Veeam checks in with me once a year to ask how things are and see if there is anything that needs to be improved.
How was the initial setup?
The initial setup was very straightforward.
What's my experience with pricing, setup cost, and licensing?
The price of this product is very good. In fact, this is why we acquired it in the first place. It was relatively cheap and also good.
What other advice do I have?
I do not use the entire package with all of the features. However, there is nothing I need that isn't in the product. My advice for anybody who is considering Veeam is that for a small or medium-sized business, it is enough. However, for a larger organization, I would suggest Commvault.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
TIO at Fundação de Serralves
Reliable, easy to use, good support, and requires minimal maintenance
Pros and Cons
- "It's very easy to work with and it's very reliable."
- "I would like to see the Veeam cloud solution and Microsoft Office 365 included all in one platform."
What is our primary use case?
The primary use case of this solution is to back up all of our applications and all of our data.
What is most valuable?
It's very easy to work with and it's very reliable.
We haven't had any issues so far, and the backup and restore works very well.
What needs improvement?
I would like to see the Veeam cloud solution and Microsoft Office 365 included all in one platform.
For how long have I used the solution?
I have been working with Veeam Backup & Replication for five years.
We are working with the latest version.
What do I think about the stability of the solution?
We use this solution daily. It's very stable. We have not had any issues.
What do I think about the scalability of the solution?
It's a scalable solution. We started out with a few issues, and after we purchased Office 365 it was easy to store and proceed with other backups.
This is a backup of the applications and data. We don't have any users who access it.
How are customer service and technical support?
We contacted technical support one time only. They were able to solve the issue.
They were good.
Which solution did I use previously and why did I switch?
Previously, we used a few different solutions. Before Veeam, we were using a solution from HP, and Symantec.
We decided to go with Veeam because we had a few issues that were not able to be resolved in time.
How was the initial setup?
The initial setup was simple. When you compare it with other solutions it was simple.
This solution does not require a lot of maintenance. This component of the solution is very easy. We only need one person to maintain it.
What about the implementation team?
The implementation was completed within the company.
What's my experience with pricing, setup cost, and licensing?
This is not an expensive solution. It's on the cheaper side.
What other advice do I have?
I would recommend this product to others who are interested in using it.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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