The main use case is performing a backup of a virtualized environment.
Senior Technical Consultant at a tech services company with 501-1,000 employees
Automatically adapts to your environment, offers one-click restore, and we are pleased with the support
Pros and Cons
- "The most valuable feature is adaptability, where it automatically adapts to the environment that it's being installed on."
- "They need full cloud integration such that an on-premises backup can be offloaded to the cloud for storage."
What is our primary use case?
What is most valuable?
The most valuable feature is adaptability, where it automatically adapts to the environment that it's being installed on. It can auto-configure backup transport, whether it be a direct-attach or network-based.
It has one-click restores and instant recovery, which is important because if a product doesn't have a good restore and recovery capability, then the backup is pretty much useless.
What needs improvement?
They need full cloud integration such that an on-premises backup can be offloaded to the cloud for storage. It is my understanding that they are focusing on solidifying that now. Everybody wants to be able to integrate with the cloud.
For how long have I used the solution?
I have been using the Veeam Backup & Replication solution for 12 years.
Buyer's Guide
Veeam Data Platform
October 2024
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
What do I think about the stability of the solution?
Around the first quarter of this year, they rolled out release 10. The last stable version was 9.5 Update 4, and since the release of version 10, they just rolled out the first update, which is 10 Alpha.
Version 10a has a lot of fixes. For the most part, it's a very fluent software, and very stable. However, some of the new features, when they're trying to roll them out, they seem to have to do the updates just to stabilize those.
Over the years they've had some minor bugs, but nothing that stands out in the crowd compared to anything else because everybody else has the same issues.
What do I think about the scalability of the solution?
This is a scalable product.
How are customer service and support?
I've been very, very pleased with the Veeam software tech support. When you call in, you actually get a live person and they are typically able to assist you or direct you to second-tier support if it's above their typical area of expertise.
How was the initial setup?
The complexity of the initial setup depends on the environment and whether it is an all-in-one or distributed. For an all-in-one situation, it can be very straightforward. You just install it and press next, next, next. You will get everything you need and a fully functional product.
In a distributed setup, you have a couple of components that are external to the server that you're loading the main software on. This is a database server and reporting server, as well as an enterprise managing component. With these additional components, you have just a little bit more configuration. They're not that complex and I've actually done some other backups in the past that were more complex.
Overall, it is pretty straightforward.
What about the implementation team?
In the company that I work for, we have a managed services group. So, our backup and engineering team for managing other environments are also are skilled at doing Veeam.
We have a lot of customers that use Veeam, and I'm the installer implementer. I implement these solutions and do upgrades to them. There are a couple of us who are field engineers, and either of us can maintain and deploy updates.
What's my experience with pricing, setup cost, and licensing?
My understanding is that it is a fairly small price point. They have two different models, where one is based on the sockets that you're protecting, and the other is based on instances, or servers. You can choose whichever model works best for you.
What other advice do I have?
I think that this is a good product across any environment. I've installed it for schools, in the financial industry, for lawyers, and places that vary in size from small to large. I've never had any issues and I recommend it.
I know that there are always new features being released but at this point, there is nothing to say that I need anything more. That said, there is always room for improvement.
I would rate this solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: PARTNER
CTO at F12.net
Reduced our overall backup windows while reducing our dedicated backup infrastructure
Pros and Cons
- "Before Veeam, we had backup infrastructure sprawl. Veeam was able to reduce our overall backup windows while reducing our dedicated backup infrastructure."
- "Vendor integration for many of the enterprise features have allowed for us to have greater performance from our storage vendors further improving on our commitments to protect our clients' data."
- "Multithreading of health check process: This can take too much time to process on large jobs and/or large VMs."
- "Additional executive summary reports for the entire infrastructure would be a nice to have."
- "One challenge that we have encountered was on the long-term retention of data. Be sure to look into a dedicated deduplication appliance."
What is our primary use case?
Primary backup and long-term retention to protect our client data across our datacenters. Allows for incremental RPOs for VM and file-level recovery across multiple datacenters to our IT staff of more than 200 technicians. Enable fast restores and long term archival.
How has it helped my organization?
As our datacenters continue to grow, we had a challenge of reducing backup windows while being able to scale our total protected VMs. Before Veeam, we had backup infrastructure sprawl. Veeam was able to reduce our overall backup windows while reducing our dedicated backup infrastructure.
What is most valuable?
Granular permissions through Veeam Enterprise Manager have allowed for us to pass control down to our support staff instead of having it with senior datacenter resources.
Vendor integration for many of the enterprise features have allowed for us to have greater performance from our storage vendors further improving on our commitments to protect our clients' data.
What needs improvement?
Multithreading of health check process: This can take too much time to process on large jobs and/or large VMs. Better to have built-in deduplication for long-term retention. Storage efficiency is a weakness.
Additional executive summary reports for the entire infrastructure would be a nice to have.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
No, we have not experienced any stability issues.
What do I think about the scalability of the solution?
One challenge that we have encountered was on the long-term retention of data. Be sure to look into a dedicated deduplication appliance.
Also, know where the bottleneck is within your environment. If you are repurposing older equipment, it likely won't be up to the task. Storage performance is crucial to your backup times.
How are customer service and technical support?
Support has been great; no complaints.
Which solution did I use previously and why did I switch?
We used PHD Virtual and what is now Unitrends UVB. Backup infrastructure was becoming a significant cost and scaling this solution meant more sprawl. Backup windows were increasing outside our comfort levels. At the time, we as acquired a company with additional datacenter services. Consolidating to one solution with a single interface was key. This, in turn, ensured that we had complete visibility of our backup environments across multiple datacenters.
Veeam helped us solve all of these areas of concern.
How was the initial setup?
It was pretty straightforward.
What about the implementation team?
In-house.
What was our ROI?
We have increased our scalability while being able to free up senior resources from recovery activities. I estimate our overall savings to about $20,000 per year.
What's my experience with pricing, setup cost, and licensing?
Plan your long-term backup strategy for growth and size the solution appropriately. Veeam has a number of setup options to choose from so make sure you understand them to make the right decision.
I would always suggest a multi-year agreement as this will allow for the best possible ROI of licensing.
Which other solutions did I evaluate?
What other advice do I have?
Since everyone's data is different, I would recommend a proof of concept project to understand how your data will be used within this solution. If you are intending to keep data for long-term retention, look at a dedicated deduplication appliance.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Veeam Data Platform
October 2024
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Lead Linux Administrator at a financial services firm with 10,001+ employees
We test new patches or features on a VM, which is the same as our production environment
What is most valuable?
It is very easy to recover from crashes or create testing environments.
How has it helped my organization?
By using the “Instant VM Recovery”, we test new patches or features on a VM, which is the same as our production environment.
What needs improvement?
Our VMware License is the Enterprise Plus with Operations Management. For this reason, we only rely on Veeam for backups and a few tests.
Most of our activities are done using VMware itself.
Veeam has more features than we actually use, for example, the virtual labs.
They could integrate Veeam with the storage centers, in order not to use the Veeam Backup Repository Servers anymore.
For how long have I used the solution?
I have used the solution for three years.
Our organization has always used the latest stable version of the Enterprise Edition.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No. If we need to scale, we just create more proxy VMs to help with the extra load.
How are customer service and technical support?
We rarely use Veeam's tech support. When we needed it, they were very helpful.
Which solution did I use previously and why did I switch?
We had other backup solutions, but Veeam has proved to be better than VMware.
How was the initial setup?
The initial setup was made by a consultant from Veeam. It took less than one week to have everything configured and ready for production.
What's my experience with pricing, setup cost, and licensing?
The price for Veeam is better than other backup solutions that we have found out there.
Which other solutions did I evaluate?
Yes. We also use Bacula, but Veeam proved to be faster and more reliable.
What other advice do I have?
First of all, find out what your backup needs are. After that, try an evaluation (or free) version.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Systems Engineer at a tech services company with 51-200 employees
We used Netvault, but Veeam is far more flexible.
What is most valuable?
-Reliable consistent Backups/Restores
-Ease of use despite doing complex work
-Replication
How has it helped my organization?
a. Other than it has saved us from hours of work not having to rebuild servers and the many times it has helped us recover data that was valuable, I don't know how to translate that into money, but it's no small thing.
b. This one is HUGE: We moved our entire data center, from one physical location to another, mind you we are 24 hour operation with sites across the state relying on the systems being up, and we never lost one hour of downtime. We used Veeam Backup and Recovery to migrate our entire Vmware Farm from old location to the new. It was awesome.
What needs improvement?
Tape support is there, but needs improvement. Netvault beats in that area. But most of our backups are to disk then to tape; but also copy to disk DR (in development). Reporting is lacking unless you get additional product. Very basic reporting. This would an easy area to improve upon.
For how long have I used the solution?
6 to 7 years.
What was my experience with deployment of the solution?
We have had some hiccups with it once in a great while. Nothing major, and nothing that would stop me from recommending it.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
Good to Excellent.
Technical Support:Good.
Which solution did I use previously and why did I switch?
Yes. We used Netvault (still use it in limited way). Veeam is far more flexible.
How was the initial setup?
Straightforward. We did not have to read volumes and volumes of tech docs. Interface was intuitive.
What about the implementation team?
In-house team.
What was our ROI?
No sure I have numbers - how about millions?
What's my experience with pricing, setup cost, and licensing?
It is priced per Socket. We have licensed 24 servers, 2 Sockets per server. Enterprise Edition.
Which other solutions did I evaluate?
Yes. Netvault, Vranger, commvault, and some others. I chose Veeam Backup after evaluating others because of it's reliability, ease of use and features.
What other advice do I have?
Do a test. Have good hardware to run on and to backup to. Best to have SAN aware backups which require you give access to the storage cards to LUNS that you are backing up. Either iSCSI or Fiber. Network backups work, but much faster with SAN aware.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PhD Research Student at ACT international
Used to back up our more than 100 virtual machines
Pros and Cons
- "The most valuable feature of the solution is its backup feature."
- "Veeam Data Platform should improve its air gap backup features."
What is our primary use case?
We use the solution to back up our more than 100 virtual machines.
What is most valuable?
The most valuable feature of the solution is its backup feature.
What needs improvement?
Veeam Data Platform should improve its air gap backup features.
For how long have I used the solution?
I have been using Veeam Data Platform for four to five years.
What do I think about the stability of the solution?
I rate the solution a nine out of ten for stability.
What do I think about the scalability of the solution?
Around five engineers are using the solution in our organization.
I rate the solution’s scalability ten out of ten.
How was the initial setup?
The solution’s initial setup is very easy.
What about the implementation team?
The solution’s installation was very fast.
What's my experience with pricing, setup cost, and licensing?
Veeam Data Platform has very good pricing.
On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a nine out of ten.
What other advice do I have?
I work with the updated version of the solution. I would recommend Veeam Data Platform to other users.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: May 16, 2024
Flag as inappropriateSystem Administrator at a financial services firm with 10,001+ employees
User-friendly, secure, and makes the restoring process simple
Pros and Cons
- "Initially setting up the product is easy."
- "The stability for AIX machines could be better."
What is our primary use case?
I'm the system admin, and I'm taking care of backups and every job in Veeam Backup. We have the AIX machines and we are deploying the AIX machine; we are doing the backup and trying to restrain the AIX on them.
What is most valuable?
It's very customer-friendly and user-friendly and we use it mostly to backup an issue.
We have done a multiple-time restore on Veeam Backup and that is an awesome feature. It's a very critical system, we have to restore it and Veeam makes it easy to do so to protect our system.
Initially setting up the product is easy.
The solution has been quite stable.
Technical support is good.
It supports the technology and it's actually more secure and has enhanced itself. Veeam is always making itself better in terms of functionality and features.
What needs improvement?
Part of the issue we've had is with the AIX backup. Currently, Veeam has issued version 2.0 for the AIX machine, however, it is not capable of taking the entire machine backup and restoring at the one side. It is only taking the backup of the partitions only. There is a limitation there right now. I'd suggest they improve the functionality in the Veeam Backup agent so that it will take an entire machine backup. That would be more beneficial for the official system for the AIX's.
The stability for AIX machines could be better.
Veeam Backup also needs to be possible in Azure, so that if something goes down Veeam can take care of everything. Our local vendor in India for the Azure environment has found out there is no availability for Azure for Veeam Backup and Replication. If there is an existing Veeam option that supports the Azure environment, they need to relay the message. It's not clear now and it appears there isn't one.
We'd love to see the solution offer more compression in the future to allow us to save more space.
What do I think about the stability of the solution?
It's stable for the ESXi and other Linux and workstations they've established. In the case of the AIX machine that we are using, the stability needs to be improved.
What do I think about the scalability of the solution?
The solution is totally scalable. That said, one thing I didn't get from local resources is that Veeam Backup cannot perform in the Azure environment.
How are customer service and support?
Technical support is good. It's awesome. Still, we can't get the right solution at the right time. If I'm asking about what ports need to be open for the Veeam Backup and Replication and they are just suggesting the link and just showing the port, it's not quite as helpful as we would hope. For example, what can do we to improve from this side? There needs to be more specificity in terms of the level of technical support we get when we have specific concerns. We would be grateful for this.
How was the initial setup?
The setup process was really easy. I've done it so many times, actually and I am quite comfortable with the steps now. However, in the case of AIX, most users don't know about the AIX deployment. They are not seeing exactly what needs to be done. That part needs to be taken care of by Veeam directly.
What's my experience with pricing, setup cost, and licensing?
I can't speak to the exact pricing, however, in our region, in South Asia, pricing is always a concern.
Which other solutions did I evaluate?
We tried Commvault also, however, it's not user-friendly and it's not as easy compared to Veeam. They have their own benefit, however, they simply are not user-friendly enough for us. Veeam is easier, and it's reassuring. We've saved money with Veeam as we've had to restore a few times now and we've saved so much data using it. That's why it's good. It's proven itself again and again.
What other advice do I have?
We are customers and end-users of Veeam.
I'd rate the solution at a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator at a maritime company with 1,001-5,000 employees
Good integration and instant recovery feature is useful
Pros and Cons
- "One of the most valuable features is the integration. Another good feature is the instant recovery."
- "I think that Veeam could improve some performance issues when the backup itself is restored. I'm also using HPE StoreOnce, which has deduplication, and when I'm trying to test or run backups, it takes a lot of time. I think they could improve the testing for backup copies."
What is our primary use case?
I primarily use Veeam Backup for VMware backups—I have one physical agent—and replications to SAN. I use it to copy backups to the cloud, as well as for tape backups. I also use it for restoring Azure backups and replicas to ensure that backup is successful.
This solution is deployed on-premises, and we are currently using the latest update.
What is most valuable?
One of the most valuable features is the integration. Another good feature is the instant recovery.
What needs improvement?
I think that Veeam could improve some performance issues when the backup itself is restored. I'm also using HPE StoreOnce, which has deduplication, and when I'm trying to test or run backups, it takes a lot of time. I think they could improve the testing for backup copies.
For how long have I used the solution?
I have been using Veeam Backup for more than five years.
What do I think about the stability of the solution?
This solution is very stable and reliable. I didn't face any issues with Veeam Backup Replication itself—the whole issue was related to issues with the operating system.
What do I think about the scalability of the solution?
This solution is easy to scale.
How are customer service and support?
I have contacted Veeam technical support a few times and was satisfied with the support. I contacted them regarding issues related to the backup copy to cloud and they helped to fix the problem.
How was the initial setup?
The installation was straightforward and we handled it locally.
We have one admin using this application and two IT members working as alternative administrators for any issues if the main admin is not available. So we have a team of three handling maintenance.
What about the implementation team?
We implemented this solution through an in-house team.
What's my experience with pricing, setup cost, and licensing?
The pricing is on the higher side, so I think they have to think about the price. It's a stable product and there was no requirement to keep in touch with the support team, so the renewal license was too expensive.
What other advice do I have?
I rate this solution a ten out of ten, and I would definitely recommend this solution to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head Data Center and Cloud Infrastructure Unit at a financial services firm with 5,001-10,000 employees
Reliable but could use enhancements
Pros and Cons
- "The most valuable feature is how reliable Veeam Backup is. It has the normal expected features that allow you to ensure that everything is backed up completely."
- "Veeam Backup is not enhanced. There aren't any enhancements yet and they are still using traditional methods for snapshots and to perform the backup, like many other vendors. Another improvement would be simplifying and integrating their software."
What is our primary use case?
My primary use case is for VM backups. We have more than 500 VMs to backup completely every day, which is quite a big backup, and we run it incrementally. This solution is deployed on-premises.
What is most valuable?
The most valuable feature is how reliable Veeam Backup is. It has the normal expected features that allow you to ensure that everything is backed up completely.
What needs improvement?
Veeam Backup is not enhanced. There aren't any enhancements yet and they are still using traditional methods for snapshots and to perform the backup, like many other vendors. I've noticed this has an impact on the performance. We run hundreds or thousands of VM backups in the same night. Most software don't have a SMAC algorithm to schedule the backup and improve performance for the production environment. They just randomly create. In order to perform big backups at one time, we have to invest in storage.
Another improvement would be simplifying and integrating their software. I have one app for VM backups, another for file backups, and another for implications, so I have to implement three platforms in one organization. This is quite difficult. The implementation process could be simplified, in regard to VM files and replication.
For how long have I used the solution?
I have been using this solution for more than four years.
What do I think about the stability of the solution?
This is a stable product. It rarely requires maintenance and I rarely deal with backup files that are gone or cannot be restored because of software bugs.
What do I think about the scalability of the solution?
This solution is easy to scale.
How are customer service and support?
The response time is quite slow and I have complained many times. But their technical skill is quite good. For most customers, the technical support should depend on the SLA that they have, but support doesn't always respect that. Sometimes they respond to us within the SLA, but after we reply, we have to wait around one day for another email.
What about the implementation team?
We implemented through an in-house team. There are two administrators for maintenance.
What's my experience with pricing, setup cost, and licensing?
Overall, I'm not happy with the pricing. The price could be improved. Every year, most vendors try to increase the price. It says it's being upgraded, but there's no improvement. The product stays the same, but the licensing costs are increasing.
Which other solutions did I evaluate?
I have also used Zerto for POC. I found that Veeam is good for backups, but it has a limitation. It's good for VM backups, but can be quite challenging for file backups and replication. Zerto is different, in that it's good for replication and it's simpler to use. The license is quite expensive though.
What other advice do I have?
If you are looking into implementing this solution, I advise you to make a POC, understand your requirements, and make sure the solution you choose can provide what you want.
I rate Veeam Backup an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2024
Product Categories
Backup and Recovery Cloud Backup Virtualization Management Tools Disaster Recovery (DR) Software Cloud Monitoring SoftwarePopular Comparisons
Commvault Cloud
Acronis Cyber Protect
Veritas NetBackup
Cohesity DataProtect
Dell PowerProtect Data Manager
Azure Backup
Dell Avamar
Dell NetWorker
Veritas Backup Exec
BDRSuite Backup & Replication
IBM Spectrum Protect
NAKIVO Backup & Replication
N-able Cove Data Protection
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Major Differences Between These 4 Backup and Disaster Recovery Solutions?
- Software replication to remote sites during disaster recovery?
- Is Veeam the best solution for my server + tape drive configuration?
- Comparison between Acronis, Veeam and Azure?
- What is the biggest difference between Dell EMC PowerProtect DD and Veeam Backup & Replication?
- Any users have experience with Veeam Backup Solutions?
- What is the biggest difference between Rubrik and Veeam?
- How to backup Dell EMC PowerScale (Isilon) with Veeam or an alternative tool?
- How do the backup solutions of Veeam and Veritas compare?
- How does Nakivo compare with Veeam Backup & Replication?