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IT Manager at OceanWeb Ltd
Real User
Absolutely stable, doesn't involve a lot of management, and does what we need it to do in the background
Pros and Cons
  • "Its simplicity and the fact that it just works are most valuable. We kind of set it up and generally forget about it. It does what we need it to do in the background, and it doesn't involve a lot of management."
  • "It is always nice to get products cheaper."

What is our primary use case?

We use it internally for our own systems, and we have slightly less need on our clients' side, just because they rarely need that kind of system. We can achieve it with other tools.

What is most valuable?

Its simplicity and the fact that it just works are most valuable. We kind of set it up and generally forget about it. It does what we need it to do in the background, and it doesn't involve a lot of management.

In terms of functionality, it's pretty good, There is a lot of variety in what it can do and how it can back up. We probably use only 10% of what it is kind of capable of, so we're not really pushing the boundaries of it and having any problem.

What needs improvement?

It is always nice to get products cheaper.

For how long have I used the solution?

We have been dealing with this solution for maybe five years.

Buyer's Guide
Veeam Data Platform
March 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is absolutely stable. We tend to set it and forget it. It has been a very reliable solution.

How are customer service and support?

We don't really have much experience with their support. Over the five years, we've maybe put in one or two tickets, and that's about it.

How was the initial setup?

It is very simple. It is pretty self-explanatory as long as you understand the virtual environments that you're working with. Veeam itself is pretty easy.

What's my experience with pricing, setup cost, and licensing?

It is always nice to get products cheaper. 

Technically, it saves you a lot of money. If you wanted to buy the same functionality out of vSphere, you would spend thousands to essentially get the same functionality.

What other advice do I have?

I would highly recommend it, but it also depends on whether or not it all fits in with the clients and the pricing model. It is like any backup solution. You have to consider what you're trying to get out of it before you go ahead and configure it, but for backup and replication across hosts, it works really well.

I would rate it a nine out of 10 for what it does. I don't know anything that does it as well.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Systems Administration at Camosun College
Real User
Reliable, fixes itself, works well with SharePoint, and the support is helpful
Pros and Cons
  • "It's fairly easy to manage and set up."
  • "The initial setup could be simplified."

What is our primary use case?

We use this solution to back up our two VMware sites, and some physical boxes.

Mainly, it is used for our two VM sites at either campus.

It works with the client. We have it on a clustered SQL which works well.

We have local backups at either site, as well as some backups going to an external storage appliance. It gives us information about what is going on.

We are also using replication.

How has it helped my organization?

It has improved the way that our organizations function.

What is most valuable?

It's fairly easy to manage and set up. 

Once you get it working, it's fairly reliable and fixes itself. It's pretty good at keeping the backups running.

It works well with SharePoint.

What needs improvement?

The initial setup could be simplified. It takes a bit to find the documentation. 

It takes some time to get through the knowledge base and the changes in the versions over time.

Trying to find everything on how to configure it and set it up can get frustrating in trying to sort it out.

For how long have I used the solution?

I have been using this solution for three to four years.

I am using version 10.

What do I think about the stability of the solution?

This solution is stable. Once we have all of the backups working, it never has any issues, except for the server going off, but that is a network issue or during the time that it's self-healing.

It keeps going and keeps running.

What do I think about the scalability of the solution?

It's a scalable solution. I added one. We have a couple of proxies at either campus with one backup server with an enterprise manager on it. It works well.

I am the only person in our organization who is using this solution.

How are customer service and technical support?

I have used technical support in three or four cases. They were able to help me. They are pretty good. I would rate them a nine out of ten.

Which solution did I use previously and why did I switch?

We were using Microsoft Data Protection Manager and NetBackup. We decided to go with Veeam after testing it out, as it seemed to work better than the other products we were using.

How was the initial setup?

The initial setup is okay. 

It just took a while to try to sort out what is going on with it.

What other advice do I have?

Review the documentation and their knowledge base on how to set it up and configure it. 

It takes a bit to get it sorted out and to figure it out, but once you get it working it just keeps working.

I would rate Veeam Backup Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Data Platform
March 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.
reviewer1053252 - PeerSpot reviewer
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
MSP
Top 5
Flexible and scalable, supports physical systems and VMs, integrates with major applications, and has a free edition
Pros and Cons
  • "It is a flexible, simple, and scalable software-based solution. It has agentless functionality with specific hypervisors and agent-based functionality with specific operating systems. It gives you the flexibility to use your own hardware and back up physical Windows, Linux, IBM AIX, and Oracle Solaris systems as well as VMware VMs, Hyper-V VMs, and Nutanix VMs from one console. It also has integration with major applications that most companies are using, such as Active Directory, SQL, Exchange, or SharePoint. It has integrations, not just for the backup on the image, host layer, or hypervisor, but also for performing an application-consistent backup. It is helpful in backing up to the tape, cloud, DR site, etc. It is really flexible. It is really amazing that you can restore any backup on VMware, Azure, or AWS. As compared to the other solutions in the market. Veeam has really integrated a lot in the past years. It has the best performance and perfect replication."
  • "Veeam Backup Replication has agents for Linux, but they are not supporting Cluster Shared Volumes. It would be great to have agents for Linux be cluster-aware, just like the Windows agents. That's the main pain point. In addition, we should be able to handle the automation of Oracle backups from the backup server. We should be able to schedule, control, and deploy them from the backup server rather than relying on scripts and/or the system you are backing up to perform the backup. Currently, we install the plug-in inside Oracle VMs and then use crontabs to handle the task schedule on each machine for scheduling the backups. Veeam Backup Replication should also support the automation of Nutanix backups from the backup server, not from the proxy. The other not so major thing is that they don't support legacy systems because Veeam is a new company. It is not as old as other companies. They don't support physical workloads that are really old, which a major challenge, but they do have a point. Legacy systems should be virtualized, and if they're virtualized, then the backup is not an issue with Veeam, but some customers like the physical setup, and they don't want to have it virtual."

What is most valuable?

It is a flexible, simple, and scalable software-based solution. It has agentless functionality with specific hypervisors and agent-based functionality with specific operating systems. It gives you the flexibility to use your own hardware and back up physical Windows, Linux, IBM AIX, and Oracle Solaris systems as well as VMware VMs, Hyper-V VMs, and Nutanix VMs from one console. 

It also has integration with major applications that most companies are using, such as Active Directory, SQL, Exchange, or SharePoint. It has integrations, not just for the backup on the image, host layer, or hypervisor, but also for performing an application-consistent backup. It is helpful in backing up to the tape, cloud, DR site, etc. It is really flexible. It is really amazing that you can restore any backup on VMware, Azure, or AWS.

As compared to the other solutions in the market. Veeam has really integrated a lot in the past years. It has the best performance and perfect replication.

What needs improvement?

Veeam Backup Replication has agents for Linux, but they are not supporting Cluster Shared Volumes. It would be great to have agents for Linux be cluster-aware, just like the Windows agents. That's the main pain point.

In addition, we should be able to handle the automation of Oracle backups from the backup server. We should be able to schedule, control, and deploy them from the backup server rather than relying on scripts and/or the system you are backing up to perform the backup. Currently, we install the plug-in inside Oracle VMs and then use crontabs to handle the task schedule on each machine for scheduling the backups. Veeam Backup Replication should also support the automation of Nutanix backups from the backup server, not from the proxy.

The other not so major thing is that they don't support legacy systems because Veeam is a new company. It is not as old as other companies. They don't support physical workloads that are really old, which a major challenge, but they do have a point. Legacy systems should be virtualized, and if they're virtualized, then the backup is not an issue with Veeam, but some customers like the physical setup, and they don't want to have it virtual.

For how long have I used the solution?

I have been using this solution for the past three years.

What do I think about the scalability of the solution?

It is scalable. We have many users of this solution.

Veeam doesn't focus on a particular segment. Small, medium, and large businesses can use it for backup. Solutions such as Veritas, Commvault, and Rubrik are more focused on the enterprise segment, and they are not really SMB friendly. Veeam has really excelled on that part. 

If you are a small business today, you'll grow tomorrow, and Veeam will grow with you. There are certain scenarios where Veeam is not a perfect fit, but for a vast majority of scenarios, Veeam is basically the number one solution in the market, especially now with their new release in which they have a new feature to conduct beautiful backups to Linux repositories. 

The main challenge for small and medium businesses has been the investment in backup storage that can provide such features. Most of the solutions that can provide such features are pretty expensive, and they weren't an option for small and medium businesses. Now, they can just install Veeam on a Windows Server, Linux, Ubuntu, and other systems and configure the backups and store the backups on that storage itself.

How are customer service and support?

Their support is perfect for the Veeam Backup Replication for VMware and Hyper-V workload because Veeam started as a backup company for backing up VMware and Hyper-V environments. Now they have agents all over the place. They have lots of products and plug-ins. If you have an issue with a specific item of a pretty new product and the team behind is not so big, you can run into issues in terms of the response time and resolution in a timely fashion.

In certain situations, you need to contact a specific team, but they don't have a unified support model in which you just open a support case, and then they figure out internally which team to assign it to. You have to pick the team to which your issue belongs. So, if your problem is with VMware or Hyper-V backups or restores, you can open a case with the Veeam Backup Replication team. If you have an issue with the Agent for Windows, you need to open a case with the Agent for Windows team. If you have any issue with Nutanix backups, you need to open a case with the respective team. Sometimes, you get into a loop between teams because an issue can be complex and applicable to multiple teams. When a case is going from one team to another team, you get a lot of emails. Other than that, their support is great. 

How was the initial setup?

The installation doesn't take much time. It also depends on the customer environment, but installing the software is pretty much "next, next, next", and then you just have to wait for the installation to complete. It relies on your CPU, memory, and disk resources, so the faster your server is, the faster it can happen. Some installations can take one hour, and some installations can take 15 minutes. It really depends on the environment.

What's my experience with pricing, setup cost, and licensing?

They have a free edition that can back up up to 10 VMs or physical servers. Small and medium businesses can use this edition until they can afford to get a license, and after they get a license, they just activate it on the same console. That's the amazing thing about it.

What other advice do I have?

I would definitely recommend this solution to others. It can be deployed on-prem or on the cloud. They also have a new cloud-specific product. They have an agentless backup for Azure Cloud, AWS Cloud, and Google Cloud, but you can still use Veeam Backup Replication on the cloud.

I would rate Veeam Backup & Replication a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user

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HR Manager at a manufacturing company with 51-200 employees
Real User
Fast restore performance, priced well, and helps us to recover from accidental changes
Pros and Cons
  • "The most valuable feature is that I can back up the whole machine and then restore it relatively fast."
  • "When you want to restore files, you first need to restore the machine, and then you have to mount it, and then restore the files."

What is our primary use case?

We are using Veeam for SQL and file server backups.

How has it helped my organization?

This product helps because when something has changed that we didn't know about or didn't want to be modified, and we find out about it the following day, we can go back to exactly where we were and when it worked perfectly.

What is most valuable?

The most valuable feature is that I can back up the whole machine and then restore it relatively fast. The restore can be done in a few minutes.

What needs improvement?

When you want to restore files, you first need to restore the machine, and then you have to mount it, and then restore the files. I wish it were like Symantec, where I can search for a file and it will give me the latest version, no matter where it is. It could be on tape or on disk, and it still restores the latest version.

For how long have I used the solution?

We have been using Veeam Backup & Replication for between five and six years.

What do I think about the stability of the solution?

Veeam has 100% stability and I have had no problems with it.

What do I think about the scalability of the solution?

I have not needed to rely on scalability, although it can scale relatively easily. It is only a matter of licensing. The applicability to different sizes of organizations depends on the use cases.

How are customer service and technical support?

I haven't had any issues with technical support. I'm using a third-party for support and it is working well. In addition, Veeam checks in with me once a year to ask how things are and see if there is anything that needs to be improved.

How was the initial setup?

The initial setup was very straightforward.

What's my experience with pricing, setup cost, and licensing?

The price of this product is very good. In fact, this is why we acquired it in the first place. It was relatively cheap and also good.

What other advice do I have?

I do not use the entire package with all of the features. However, there is nothing I need that isn't in the product. My advice for anybody who is considering Veeam is that for a small or medium-sized business, it is enough. However, for a larger organization, I would suggest Commvault.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
João Carvalho - PeerSpot reviewer
TIO at Fundação de Serralves
Real User
Top 5
Reliable, easy to use, good support, and requires minimal maintenance
Pros and Cons
  • "It's very easy to work with and it's very reliable."
  • "I would like to see the Veeam cloud solution and Microsoft Office 365 included all in one platform."

What is our primary use case?

The primary use case of this solution is to back up all of our applications and all of our data.

What is most valuable?

It's very easy to work with and it's very reliable.

We haven't had any issues so far, and the backup and restore works very well.

What needs improvement?

I would like to see the Veeam cloud solution and Microsoft Office 365 included all in one platform.

For how long have I used the solution?

I have been working with Veeam Backup & Replication for five years.

We are working with the latest version.

What do I think about the stability of the solution?

We use this solution daily. It's very stable. We have not had any issues.

What do I think about the scalability of the solution?

It's a scalable solution. We started out with a few issues, and after we purchased Office 365 it was easy to store and proceed with other backups.

This is a backup of the applications and data. We don't have any users who access it.

How are customer service and technical support?

We contacted technical support one time only. They were able to solve the issue. 

They were good.

Which solution did I use previously and why did I switch?

Previously, we used a few different solutions. Before Veeam, we were using a solution from HP, and Symantec.

We decided to go with Veeam because we had a few issues that were not able to be resolved in time.

How was the initial setup?

The initial setup was simple. When you compare it with other solutions it was simple.

This solution does not require a lot of maintenance. This component of the solution is very easy. We only need one person to maintain it.

What about the implementation team?

The implementation was completed within the company.

What's my experience with pricing, setup cost, and licensing?

This is not an expensive solution. It's on the cheaper side.

What other advice do I have?

I would recommend this product to others who are interested in using it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user998895 - PeerSpot reviewer
Project Manager at renaissance group
Real User
Integrates Between Server and Replication Station
Pros and Cons
  • "We get a lot of features with Veeam and we are happy to use this solution. After shutdown, the servers here automatically turn off and Veeam is keeping up all this. It's tension free work."
  • "We try to compare Veeam with other solutions because we are the operations. Then we can give the answers for improvement which is the specific additional system features that other solutions provide."

What is our primary use case?

Our primary use case with Veeam Backup & Replication is as the intermediate agent. Veeam integrates devices between the main server and the replication station.

We set this resolution between the main server and our replication machine. It is getting images from VMware. We serve up with Veeam and it responds to the daily load. 

With Veeam Backup & Replication, replicated servers will be picked up again from the new location station machine. Now our table updates are available automatically. 

We get a lot of features with Veeam and we are happy to use this solution. After shutdown, the servers here automatically turn off and Veeam is keeping up all this. It's tension free work.

How has it helped my organization?

Veeam Backup & Replication assists us to improve to good infrastructure. 

  1. Veeam system makes a server image that is relative to our network requirements. 
  2. We get strong back-up capability.
  3. We are announcing to users that our server will not shut down for a single second. 
  4. Failover with Veeam is okay. 
  5. We are trying to make NES Network Extronance and Network Express copy to replication server using Veeam.
  6. Using distribution file systems, we take backups from users and clients. 
  7. We use copies struck to one server by Veeam and make it replication-to-replication. 
  8. We use Veeam for replication-to-replication virtual machines.

With Veeam Backup & Replication, data is secure and strongly stored to replication machines. If we consider the IT systems and infrastructure, then Veeam is making us environmentally friendly.

We are not taking more human resources to take manual back-up systems. With Veeam, we are not taking manual copies to offline or online backup. This is not necessary.

Also, we are reducing the maintenance cost for hardware because of not deploying more than required for our infrastructure.

Veeam helps us on data confidentiality using a simple file transfer. The set of file systems in our data is open, but when we use Veeam, we just make an image, a compact file. Nobody can open it and no one can keep it. 

The ransomware and other exploits cannot attack this file. Veeam optimizes our cost for recovering files and data. In this way, Veeam Backup & Replication is a help to our company.

What is most valuable?

We evaluated different options and we picked the most significant one, Veeam. The main features about the Veeam Backup & Replication suite I like are:

  • If a Veeam image is copied to a replication machine, then Veeam automatically checks to see if ransomware attacked or not. 
  • Veeam will automatically check if a file is corrupt or not. If a file is corrupt, then it will not make a backup copy to the replication server. That means the corrupt file is not copied to replication. 
  • We have confidence that our replication image is good and not corrupted as VM machines.

These are the significant features and there are a lot of features with Veeam. You need to first check out the Veeam website.

    What needs improvement?

    As far as additional features, in the comparative market, a lot of solutions are now from VMware. Cisco has its own solution for replicating back-ups and administration. 

    We try to compare Veeam with other solutions because we are the operations. Then we can give the answers for improvement which is the specific additional system features that other solutions provide.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    Personally, my experience with the stability of Veeam Backup & Replicate is very good. I tested and I uploaded it in virtualization in my private cloud, i.e. private infrastructure. 

    If we would like to use the networking system or any of the hardware-based VM systems, then it will likely be a larger investment. If you have only a little to invest in the application-based VM system, then it is okay. Veeam is a cost-effective solution

    What do I think about the scalability of the solution?

    Scalability with Veeam Backup & Replicate is very good. On our team:

    • They try to get the support of reference material for the software base. 
    • They already made a package using Veeam on a single machine license. 
    • If you having 50 VM machines, virtual machines, then you can take 10 packages. 
    • This requires a 1 to 10 heavy package license. Then you can increase your VMs repeatedly. 
    • If you would like to engage your infrastructure more than 50, more than 100, more than 1000, then you can enterprise license Veeam and have the machines in your infrastructure 

    My only concern about Veeam Backup & Replicate is that it could be more open.

      How are customer service and technical support?

      In previous times, we were getting technical support from the Veeam team directly from their Los Angeles office and Namibia. They had given us some numbers and contacts. They were giving us support and they introducing the new features or new deployments.

      What I have seen with experience is that technical support is quite good. I am pleased with Veeam customer support operations. They are straightforward.

      I got downloaded information from online and I tried that. Personally, then I got 90% accuracy for the administration that I tried. I had about a 90% success rate with online info-services.

      After that, I spoke directly with Veeam customer support on a call to Los Angeles. They gave the support and it was very easy. 

      Which solution did I use previously and why did I switch?

      Before using Veeam Backup & Replication, we had not deployed any backup systems in the company.

      What's my experience with pricing, setup cost, and licensing?

      Actually, the most important criteria for us when considering a solution is service. When we are taking a decision regarding the hardware or software or any applications, then first we need to tell where and what the services they are giving us. Then we evaluate the service level element. 

      The main important criteria when selecting a vendor are then what are the features and services available in the devices or applications. This should be our main selection path to select any hardware devices or applications. 

      Because of our world, in the market, we can get low prices on devices or we could then see what is available. What I actually need is what I need to deploy, the features I need to be deploying in my architecture. That needs to be considered first in systems administration because the price can vary. 

      In my personal experience, these values and features should be the first standard for selecting a device or application.

      Which other solutions did I evaluate?

      We started thinking of the new systems. We surveyed from IT Central Station and several other portals that are available online. We got the reports and we did the contact with the vendors.

      What other advice do I have?

      For the Veeam Backup & Replication software, we care about the system dependency on software-based, not the hardware-based licenses. For actualization concepts and hyper-connection concepts, businesses can easily use Veeam replication and instances.

      I would rate Veeam Backup & Replication a ten out of ten. The reason, first of all, is because Veeam provides what I need for my devices, my services, and service providers. 

      With Veeam Backup & Replicate, I'm getting the full service of what I need.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      reviewer1004244 - PeerSpot reviewer
      reviewer1004244software support at a tech company with 10,001+ employees
      Real User

      1. Seems that VEEAM is doing dedupe and compression PER JOB and NOT globally.
      2. At TSM there feature of replicate node + protect stg, that give you the option to replicate the backup to a remote site and is NOT necessary for all backups, so you can choose to keep fewer copies at the remote site.
      3. This gives you an option to do an immediate restore in case of the main site problem.

      PeerSpot user
      Senior IT Engineer at a tech services company with 51-200 employees
      Consultant
      With WAN acceleration, we send less data through our WAN lines. The reporting tool shows the status of the infrastructure.

      What is most valuable?

      • The quality of compression and deduplication is better than other products.
      • The WAN acceleration allows us to send less data through our WAN lines.
      • The easiness of the suite.
      • The reporting tool, Veeam One, is very powerful and helps obtain a clear view of the infrastructure situation.

      How has it helped my organization?

      Let me start by mentioning that, before Veeam, my company used to backup data with Microsoft Robocopy. Backup times now are more than ten times faster and the data to be moved is only a fraction.

      This behaviour has been improved with the new version, 9.5.

      What needs improvement?

      Determining the space for the WAN acceleration server sometimes is hard, especially if you have many source sites for the data. I would like to have a kind of storage space calculator that gives me an estimate for the size of the WAN accelerator server we are creating; give it a list of VMs to be backed up.

      I am requesting this because the standard rules in the Veeam End User Guide often resulted in us making a wrong calculation, especially for the target WAN acceleration machine. The result was many failed backups due to "no more space" errors! And creating a VM that is "too big” wastes precious space (the opposite of what we want to achieve).

      For how long have I used the solution?

      I have used Veeam Backup & Replication and Endpoint Backup for three years and the full suite for six months.

      What do I think about the stability of the solution?

      Usually the program works well and it's stable.

      What do I think about the scalability of the solution?

      I think the resource request (storage space) for the whole suite (usually on a complex environment) is slightly high, especially the WAN accelerators. In any case, it is pretty scalable.

      How are customer service and technical support?

      Technical support is 7/10. Sometimes, it asks for logs and keeps asking for information that sometimes is unnecessary. This causes it to take a long time to understand the real problem and to obtain the solution.

      Which solution did I use previously and why did I switch?

      I previously used Backup Exec, the Acronis suite and many others, but Veeam was clearly better; that is the reason why I switched.

      How was the initial setup?

      We needed more than a month to set up a stable and working installation: first, because I did not know well some of the deep functions of the suite; and second, because to get the best results from Veeam, you need to build a complex network of machines.

      What's my experience with pricing, setup cost, and licensing?

      Pricing is a bit high from my experience and licensing can be improved; my company is a holding company and we had problems using licenses for sites around the world in the HQ server. (It's not allowed; we had to merge all the licenses into one big one.)

      Which other solutions did I evaluate?

      We saw more than a 10% compression ratio compared to Acronis Backup 11.5 tested earlier. I did it in March 2016 with a sample of 20 virtual machines and helped me complete a thorough test between various candidates (Veeam and Acronis were the finalists).

      Based on my experiences with other backup software, we headed straight for this option.

      What other advice do I have?

      Do some (at least) high-level training for the suite: If you don't want to waste time with many attempts during the installation, the best option is to understand the fundamentals of the Veeam suite.

      My impression is that this suite is usually reliable and very powerful.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Chris Childerhose - PeerSpot reviewer
      Chris ChilderhoseEnterprise Architect at ThinkON
      ExpertTop 5Real User

      Nice review. Veeam is a great product and when upgrading to the ENT+ license allows more features. We use Nimble integration mainly. I will have to check the WAN acceleration to see how this can help us too.

      PeerSpot user
      Senior Systems Engineer with 51-200 employees
      MSP
      I can quickly restore an entire VM even in a test environment.​

      Valuable Features

      The Backup Enterprise Manager is great as it allows me to see and manage all backup jobs from multiple Backup servers. The ability to create separate backup and replication jobs and also create failover plans. The Direct NFS Access is also a great feature for backing up VMs on our Tintri storage.

      Improvements to My Organization

      Previously we had been using a CDP based backup solution where an agent was installed on the guest OS. Besides taking longer to configure backups, performing a BMR was much more complicated and required creating a new VM and using a boot disk. Using Veeam has made the entire process much easier and I can quickly restore an entire VM even in a test environment.

      Room for Improvement

      By default, I use “Enable parallel processing” which is great to have multiple jobs run at the same time. I would like the option to disable this within the Backup Job so certain jobs run sequentially instead. Reason being, I may have an application that runs on several different VMs that I would like to keep in a single Backup Job, but if they backup at the same time such as the app server and SQL server, it causes spikes in the application. The only way around this is to create separate backup jobs scheduled to run at different times.

      Use of Solution

      We've been using it for two years.

      Deployment Issues

      We had no issues with the deployment.

      Stability Issues

      With Veeam v7 in conjunction with vSphere 5.5 using vSphere Flash Read Cache (vFRC), I started seeing issues with Veeam backups either failing or VM Snapshots constantly needing consolidation. This was directly related to vFRC which a stopped using in favor of a better solution.

      Scalability Issues

      Scaling out is very easy, especially with the newly added feature “Scale-out Backup Repository”.

      Customer Service and Technical Support

      Customer Service:

      Customer service has always been excellent.

      Technical Support:

      Technically support has always been excellent, although rarely needed.

      Initial Setup

      Setup was not too complicated, but I do recommend deciding how you are going to use the Backup Proxies and design around that. There are a few options for backups such are Direct Storage Access, Virtual Appliance, and Network. The Network backup is great with a 10Gb network, but I recently switched to take advantage of the Direct NFS Access. I have also used the Direct Storage Access with NetApp when it was added to version 8, but this has since been replaced with Tintri storage. There is also a matter of the Guest interaction proxy that does application-aware processing for Exchange, SQL, Domain Controllers, etc. I tend to set this up with more restrictions so not all proxies can access all subnets. Veeam does automatically select the correct proxy based on subnet which makes it easy once you have completed your initial setup.

      Implementation Team

      I designed and implemented it myself.

      ROI

      I am using the Veeam Service Provider solution where you pay per VM that is being backed up. So, the ROI is basically from the day you deploy it.

      Pricing, Setup Cost and Licensing

      If you are an Enterprise and you think the price tag may be high, contact a Veeam Service Provider and see how they can help.

      Other Advice

      Make sure you do your research before deciding to purchase a different product other than Veeam even if that include reaching out to someone like myself that has used the product. You will see other products that don’t use snapshots and claim to be better, or don’t cause VM stun because their product is different. The fact is a lot of this depends on your underlying infrastructure especially storage. If your infrastructure is old or using slow storage, then any product may not be easy to implement without issues.


      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Chris Childerhose - PeerSpot reviewer
      Chris ChilderhoseEnterprise Architect at ThinkON
      ExpertTop 5Real User

      Nice review. I really like that suggestion about Parallel Processing option within a job as you mentioned. It makes sense to have this for jobs that contain multiple servers for an Application. Hopefully Veeam implements this in a future version.

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      Updated: March 2025
      Buyer's Guide
      Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.