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Product Manager Storage, Database and Backup & Replication at a tech company with 1,001-5,000 employees
MSP
Easy to install with good incremental backup capabilities and works for companies of various sizes
Pros and Cons
  • "The solution can work for companies no matter the size or scope."
  • "There needs to be more integration with VMware and the virtual machine."

What is our primary use case?

I primarily use the solution for replication, backup, and disaster recovery.

It's basically BaaS, Backup as a Service in in physical and virtual environments, 

and DRaaS, Disaster Recovery as a Service. It allows for backups on-premise. 

What is most valuable?

The solution allows for incremental backup and incremental reverse. It's very helpful. 

Overall, it's a good product. The tool is very important to our organization. 

They've gone ahead and improved 90% of the tool. They have the software that we need and we've really enjoyed using them overall.

The solution is easy to install and the programming is pretty basic.

The solution can work for companies no matter the size or scope.

What needs improvement?

In the future, I would like to see the product offer a full backup, virtual machines, and point systems as well as database and application power in the Veeam Backup. There needs to be more integration with VMware and the virtual machine.

For my client, bandwidth is a problem. We do not know the sizing of the environment and it's a problem in every RPO in the time of sizing. This is a big problem.

If the solution could offer a backup for SAN as part of its functionality, that would be a major advantage in comparison to other software companies. It is made for VMware. This is a specialty tool for VMware virtual machines. It would be ideal if it could also be for Veeam and you didn't have to leverage it via VMware. 

For how long have I used the solution?

I've been using the solution for about three years at this point.

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What do I think about the scalability of the solution?

We handle all sizes of company. It doesn't matter if it is medium, large, or small - including government organizations and banks, which can be quite sizable.

How are customer service and support?

I don't have too many tickets with Veeam, however, I do find it hard to communicate with them. They could be better in that sense. I do use them rarely, although I do have an open ticket right now.

Which solution did I use previously and why did I switch?

I'm also using CloudConnect, as well.

How was the initial setup?

The initial setup is not overly complex. It's pretty easy to install. For us, the implementation is straightforward, as it is what we do. We handle implementations for a variety of clients.

What about the implementation team?

We handle the implementation ourselves for our clients. We don't need an implementor or consultant to help us.

Which other solutions did I evaluate?

We have looked at other solutions in the past - for example, VMware.

The difference is in licensing. Veeam is licensed via a virtual machine or a physical machine. Other companies have a different setup.

However, VMware is very easy to use in terms of functionality, and the console makes it easier to create jobs from a backup.

What other advice do I have?

We are partners with Veeam.

We have the solution on-premise in our data center. I have platforms in VMware and Hyper-V.

I'd recommend the solution to other organizations. I'd rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
HR Manager at a manufacturing company with 51-200 employees
Real User
Fast restore performance, priced well, and helps us to recover from accidental changes
Pros and Cons
  • "The most valuable feature is that I can back up the whole machine and then restore it relatively fast."
  • "When you want to restore files, you first need to restore the machine, and then you have to mount it, and then restore the files."

What is our primary use case?

We are using Veeam for SQL and file server backups.

How has it helped my organization?

This product helps because when something has changed that we didn't know about or didn't want to be modified, and we find out about it the following day, we can go back to exactly where we were and when it worked perfectly.

What is most valuable?

The most valuable feature is that I can back up the whole machine and then restore it relatively fast. The restore can be done in a few minutes.

What needs improvement?

When you want to restore files, you first need to restore the machine, and then you have to mount it, and then restore the files. I wish it were like Symantec, where I can search for a file and it will give me the latest version, no matter where it is. It could be on tape or on disk, and it still restores the latest version.

For how long have I used the solution?

We have been using Veeam Backup & Replication for between five and six years.

What do I think about the stability of the solution?

Veeam has 100% stability and I have had no problems with it.

What do I think about the scalability of the solution?

I have not needed to rely on scalability, although it can scale relatively easily. It is only a matter of licensing. The applicability to different sizes of organizations depends on the use cases.

How are customer service and technical support?

I haven't had any issues with technical support. I'm using a third-party for support and it is working well. In addition, Veeam checks in with me once a year to ask how things are and see if there is anything that needs to be improved.

How was the initial setup?

The initial setup was very straightforward.

What's my experience with pricing, setup cost, and licensing?

The price of this product is very good. In fact, this is why we acquired it in the first place. It was relatively cheap and also good.

What other advice do I have?

I do not use the entire package with all of the features. However, there is nothing I need that isn't in the product. My advice for anybody who is considering Veeam is that for a small or medium-sized business, it is enough. However, for a larger organization, I would suggest Commvault.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Data Platform
October 2024
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Senior Consultant at IOEC
Consultant
Has simplified administration, simple installation, and a simple interface
Pros and Cons
  • "The initial setup for a simple environment is very easy. We just do next, next, next, next for the installation. It can be complicated in a complicated environment. It can be simple for a simple environment. I enjoy installing it. It has a lot of features."
  • "I have a problem with the VM. When we started doing a backup, it takes a snapshot for our virtual machines, but when we try it two or three times, in some cases, our virtual machines go to a consolidated state. I don't know why this problem happens. But I still think Veeam is a top-ranking solution."

What is our primary use case?

In most cases, we use Veeam Backup Replication for backup and recovery. In some literal cases, we use it for replication and statics.

What needs improvement?

I have a problem with the VM. When we started doing a backup, it takes a snapshot for our virtual machines, but when we try it two or three times, in some cases, our virtual machines go to a consolidated state. I don't know why this problem happens. But I still think Veeam is a top-ranking solution.

I don't know why this VM problem happens. Sometimes, I think it's because of our environments and performance. I have a little bit of a performance problem when VMs back up. I don't think it's optimized in our environment because of that. 

It doesn't have any reporting in it. The reporting and GUI interface can be improved. 

For how long have I used the solution?

I have been using Veeam for three to four years. 

How are customer service and technical support?

We don't have support in my country because of sanctions. 

How was the initial setup?

The initial setup for a simple environment is very easy. We just do next, next, next, next for the installation. It can be complicated in a complicated environment. It can be simple for a simple environment. I enjoy installing it. It has a lot of features. 

What's my experience with pricing, setup cost, and licensing?

It's very expensive. 

What other advice do I have?

It's important that the IT staff had training for VMs. There are many webinars and training courses. My staff doesn't think there is much of a need for training. They just do next, next, next.

I would rate Veeam Backup Replication an eight out of ten. It's the best. It has simplified administration, simple installation, and a simple interface.

I would recommend Veeam Backup Replication. It's good for our virtualization environments. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head manager at a real estate/law firm with 1,001-5,000 employees
Real User
Top 20
We can now restore a single email box with all of its folder contents
Pros and Cons
  • "It has helped us transfer the solution in two days instead of working for a minimum of one week to ten days."
  • "I would like for them to develop the ability to fix the way it does backups. We can't pick a backup for one database. We have to do a backup on the whole Exchange VM. I'd like for them to change it to where we can do individual backups."

What is our primary use case?

Our primary use case is for a backup solution for our front-end servers. 

How has it helped my organization?

It has improved my organization by 90%. Now we can restore a single box with all of its folder contents. We could install one email, one folder or one lead and it could have still one email. This has helped us a lot. Before we used to store the entire database and then we would go to the single mailbox we need to use and we could restore it. Now we could do it instantly whereas it used to take three to four days. 

What is most valuable?

We migrated our servers from physical to virtual with our B2B platform. We had a big problem when trying to transfer our site server that was about six terabytes to the new environments. We wanted to do it with minimal effort and without changing the permission because if we do a copy, the permissions won't work. We put a Veeam Windows agent on these physical servers, did a backup and then we were able to take this backup as a drive that is connected to the new VM environment. It has helped us transfer the solution in two days instead of working for a minimum of one week to ten days. 

What needs improvement?

I would like for them to develop the ability to fix the way it does backups. We can't pick a backup for one database. We have to do a backup on the whole Exchange VM. I'd like for them to change it to where we can do individual backups. 

I would like for it to work with Oracle VM. 

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

The solution is very stable. It has worked well since we deployed it. We haven't had any problems until now. It's currently used daily. We do backups daily, weekly and monthly.  

What do I think about the scalability of the solution?

It's scalable. We are planning to increase usage. We are planning to buy new Oracle hardware and plan to add them to the same solution. It doesn't work with Oracle VM which is an issue.  

We currently have 500 users that include top management, financial people, and engineers. 

How are customer service and technical support?

The solution's technical support is good. They respond within a 20-hour timeframe. The issue that comes up with them is that our weekends don't overlap. We have off Friday and Saturday and they have off Saturday and Sunday so when we submit a request it can take a long time for them to respond. I would rate their technical support a seven out of ten.  

Which solution did I use previously and why did I switch?

We had been previously using HP Data Protector. We switched to virtualization. We switched to Veeam because the person who promoted it explained its benefits well. 

How was the initial setup?

The initial setup was very straightforward. The company that we hired came in and installed it without a hitch. Now we can use it efficiently without their help. The deployment took one day. We did have a problem when we started working with it. The difference between the restore points wasn't clear. Up until this point, we're still not sure what effect it has on our backup. I would like this to be made more clear. It's easier for us to directly put it on tapes than to first put it on storage. 

As far as our deployment strategy went, we started with building our jobs. We took our jobs and tried to plan them on the system and we took VMs instead of files. It has worked up until now. After a month or so we did need to make some changes to some of our jobs.  

What about the implementation team?

Our integrator is one who generally deals with IBM and Lenovo hardware in Egypt and we were the first case they had working with a Veeam solution. They listened to what we needed and what we were asking for. We need on the job training so we needed their help for the first month or so after the installation. The engineer was very helpful in guiding us through the deployment. He was very professional. He helped us at the beginning but after a certain point, we had some issues and he would tell us that he'd get back to us but he never did. He was busy and didn't prioritize us because we're not his main customer. We turned for support from Veeam themselves and they were responsive and helped us.

It requires two staff members for maintenance. They're two engineers that act as backup for each other. We really only need one engineer to administer everything but if he's not there, the other one is there as backup.  

What's my experience with pricing, setup cost, and licensing?

The pricing is good and affordable. 

What other advice do I have?

I would advise someone considering this solution to find a good implementor who can help you during and after the implementation. 

I would rate it a nine out of ten. It's a good product that we can rely on, it has many features and works on many platforms. It's a very good product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Information Technology Manager with 501-1,000 employees
Vendor
We needed to switch to Veeam because almost all our systems are virtualized and this was not the focus for our previous solution.

What is most valuable?

The most valuable feature for my organization is the ability to perform replications to a DR site with minimal impact to our bandwidth and production environment. On some systems we run near constant backups and replications on a 24/7 basis.

How has it helped my organization?

This product has significantly reduced our backup windows as backup times have been significantly reduced, as well as the speed at which we can recover systems if needed.

What needs improvement?

There are some features that are lacking compared to other backup solutions, specifically around the use of tape libraries, and this is the largest area for improvement. As it is a fairly new feature, I do fully expect improvement in the future as they continue to refine the ability to backup servers to tape media.

For how long have I used the solution?

We have had the entire Veeam Backup and Recovery Suite in production for 18 months. Over that time we have continued to transfer more and more jobs from a legacy system to this solution.

What was my experience with deployment of the solution?

We only experienced minor issues with deployment mainly related to permission issue, as we strive to keep account permissions to a minimum. As far as the actual install of the application, and even upgrades, we have had no issues related to either. When we did experience issues, the support was outstanding.

What do I think about the stability of the solution?

We have had no issues with stability of the Veeam software since the initial deployment. Any minor issues that we have experienced did not affect the ability to perform backups, and they were resolved quickly by support.

What do I think about the scalability of the solution?

To date, this system has been able to scale to all our needs without any noticeable issues. This has been a strength of this solution in the eyes of management since the initial purchase.

How are customer service and technical support?

Customer Service:

The customer service has been outstanding. We typically use a reseller for most purchases,including the Veeam Backup solution, and when needed the sales team has been available for questions or concerns.

Technical Support:

The technical support has been phenomenal for this product. All issues we have experienced have been resolved in less than 72 hours. We have not experienced any critical issues, but I would anticipate that they would be resolved in far less time.

Which solution did I use previously and why did I switch?

We previously used a backup solution from another vendor which was not as focused on the virtual environment. As almost all our systems are virtualized the switch to Veeam made sense as its primary focus is a virtual environment.

How was the initial setup?

The initial setup was fairly straightforward. No issues should be seen if the recommendations in the documentation is followed in regards to server setup and account permissions.

What about the implementation team?

This was deployed through an in-house team with assistance from Veeam support when needed.

What's my experience with pricing, setup cost, and licensing?

$30,000 was the initial investment for purchase and setup, and it has minimal day to day costs.

Which other solutions did I evaluate?

We did a minimal evaluation of other products as Veeam has been one of the top-rated backup solutions for virtual environments. The field of vendors specializing in virtual environment backups has been limited compared to standard backup solutions which made review of possible solutions much easier as well.

What other advice do I have?

When looking at purchasing this product, I would recommend that you purchase the full suite, which includes Veeam One for monitoring of the environment. The products complement each other and can help ease burdens of administering both the virtual environment and data backup.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
DJIBRINE AGADJI - PeerSpot reviewer
Ingénieur systèmes et réseaux at e-services
Real User
Top 10
Has a straightforward backup process
Pros and Cons
  • "Instant Backup is an useful feature."
  • "It is efficient but can improve security-wise."

What is our primary use case?

It is convenient to create backups of virtual machines, and hard disks. It's also applicable for backing up various other services. When dealing with a heavy workload, the process of backup is designed to be straightforward. It involves transferring data from on-premise to the cloud or vice versa. This encompasses different usage scenarios.

How has it helped my organization?

Veeam's Instant Recovery feature allowed my organization to continue operations during file server failure by immediately restoring lost data.

What is most valuable?

Instant Recovery is an useful feature.

What needs improvement?

It is efficient but can improve security-wise. 

For how long have I used the solution?

I have been using Veeam Backup & Replication for the last three years. 

What do I think about the stability of the solution?

I would rate the stability nine out of ten.

What do I think about the scalability of the solution?


How are customer service and support?

The support is good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?


How was the initial setup?

It required 2-3 people to deploy. It is deployed in a hybrid manner. It took almost 2-3 hours for the process to complete.

The deployment procedure begins by accessing the Veeam Backup website to download the necessary software. Subsequently, the software is managed on the server where installation is intended. Before proceeding with installation, it's recommended to have a backup, ensuring functionality on the server. The installation process itself is distinct, not combined with the backup sector. Each step is downloadable, contributing to the installation information. The final step involves creating a backup job. Users can choose the backup type they prefer, whether it's full, implemented, or differential. Following this, the backup can be saved on desired media, such as servers.

What's my experience with pricing, setup cost, and licensing?

It is not expensive and I would rate it five out of ten.

Which other solutions did I evaluate?

We considered other vendors but discovered that the Veeam Backup has establishment as a direct node-to-node connection and synchronization with other systems.

What other advice do I have?

I can recommend that it serves as a good solution. The code constitutes a comprehensive answer. It effectively backs up all workloads. This applies to various scenarios – from email to physical and virtual machines, services, SAP DNS, and Azure DNS – allowing for comprehensive backup solutions. It extends to cloud-based backups as well. Essentially, it covers the entirety of our workload, whether on our infrastructure or network.

I would rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Jonathan Pehau - PeerSpot reviewer
Infrastructure analyst specialized in cloud computing at IT2GO Solutions
Real User
Top 5Leaderboard
Excellent for aggregation of logs and centralizing the view of different tools
Pros and Cons
  • "Veeam ONE effectively centralizes the view of different tools."
  • "It is not easy to navigate, especially with the numerous reports available."

What is our primary use case?

Our primary use case is to centralize the view of different tools, specifically the vCenter and Veeam Backup and Replication.

How has it helped my organization?

At our organization, the main goal for using Veeam ONE is to generate reports on the backups that we perform with our other solutions.

What is most valuable?

The aggregation of logs is the most valuable feature.

What needs improvement?

Although the reporting tool is working well and does not require any additional features, there is still room for improvement in the UI. It is not easy to navigate, especially with the numerous reports available.

For how long have I used the solution?

I have been using Veeam ONE for a year. I am using version eleven of the solution.

What do I think about the stability of the solution?

I would rate the stability a ten out of ten.

What do I think about the scalability of the solution?

The scalability of Veeam ONE depends on the capabilities of the server it is installed on. I would rate its scalability as 8 out of 10.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

I would rate it 10 out of 10 because it is free with the license that our organization has already purchased.

What other advice do I have?

It's important to ensure that the targets they want to monitor are supported by the solution. It is a crucial consideration that needs to be taken into account before implementing Veeam ONE.

Overall, I would rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1118379 - PeerSpot reviewer
IT Director at a manufacturing company with 10,001+ employees
Real User
Easy to operate and restore
Pros and Cons
  • "It is a stable and scalable solution that's easy to operate and restore."
  • "Could be improved with hybrid cloud integration backup."

What is our primary use case?

It's used for all of our virtual environment backups. We use it in all kinds of IT, with over 3000 employees.

What is most valuable?

I like that it's easy to operate and restore.

What needs improvement?

For additional features, I'd say having integration backup through hybrid cloud.

For how long have I used the solution?

We have been using the solution for more than five years.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

If we need support, we call the Veeam branch office in our country.

How was the initial setup?

Initial setup is straightforward. 

What about the implementation team?

It was deployed by the reseller.

What's my experience with pricing, setup cost, and licensing?

We have a yearly license.

Which other solutions did I evaluate?

We were approached by Commvault and Veritas solution vendors, but for now, Veeam is good enough.

What other advice do I have?

I would rate this solution an eight out of ten.  

Maintenance is done with the SI (System Integrator). 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.